What Jobs are available for Luxury Retail in Hong Kong?

ROLES & RESPONSIBILITIES:

• Provide excellent customer service to customer
• Other duties assigned by Boutique Manager / Boutique Supervisor
• Openings in Boutiques and Outlets

REQUIREMENTS:

• Passion in Fashion Retail
• Form 5/DSE graduate with good command of Cantonese, English and Mandarin
• Self-motivated, outgoing and responsible team player with strong interpersonal and communication skills

We offer attractive remuneration to the right candidate. Interested parties please send your application with detailed resume and expected salary to us.

All information received will be kept as strictly confidential and only for employment-related purposes.

ROLES & RESPONSIBILITIES:

• To promote Delvaux and drive sells by identifying and meeting customers needs
• To provide quality customer services to the satisfaction of customers
• To deliver outstanding customer service and build relationship with customers

REQUIREMENTS:

• Experience in luxury retail
• Form 5 graduate or above with good command of spoken English, Mandarin and Cantonese
• Good team player with excellent customer service skills and strong fashion sense
• Pleasant, outgoing and willing to learn

About the company

An international well-regards luxury brand is now looking for a Customer Service Specialist to join their dedicated team.

About the role

This role is responsible for building trust and good relationship with premium customers and providing excellent customer service.

Responsibilities

• Handle daily customer enquiry face-to-face and via phone calls and emails
• Provide information in response to customers' inquiries, concern and requests
• Manage customer appointments and complaints
• Develop and maintain good relationship with customers
• Coordinate with other internal departments to deliver best services to customers

Requirements

• Degree holder or above
• 3+ years of experience in customer service and aftersales services
• Experience in hospitality, private club or luxury retail will be a PLUS
• Good communication, interaction and coordination skills
• Presentable, energetic, cheerful and detail-minded candidate
• Excellent command in English, Mandarin and Cantonese

Offers

• 5 days work week
• Stable environment
• Attractive year-end bonus
• Full medical coverage
• Yearly salary review

Our client is a well-known luxury group with prestigious brands globally.

Responsibilities:

• Responsible for month-end closing, year-end closing and monitor the daily operation
• Handle inter-company transactions and accounts reconciliation
• Timely conduct monthly financial reports and analysis for management review
• Responsible for budgeting and forecasting process and provide valuable insights to the senior management
• Ensure compliance with relevant accounting standards and regulations
• Participate in ad hoc assignments

Requirements:

• Bachelor's degree in accounting or finance related field
• CPA qualification is a plus
• Minimum 5 years of experience in full set of accounts and consolidation
• Experience in retail / FMCG / sourcing is preferred
• Proactive, well organized, able to work independently and work under pressure
• Good command in both written & spoken English and Chinese

This role involves group-level consolidation, monthly reporting and driving budgeting and forecasting processes. Open to candidates with audit background.

客户简介

Our client is a prestigious international luxury retail group, renowned for its diverse and high-performing portfolio of iconic brands. With a global footprint and a commitment to excellence, the company continues to set benchmarks in innovation, customer experience, and market leadership across the premium retail landscape.

工作内容

• Handle full sets of accounts
• Prepare financial consolidation across APAC regions
• Prepare financial budgeting and forecasting
• Assisting in month-end and year-end closing activities
• Ensuring compliance with local accounting standards and regulations

理想的求职者

• A degree in Accounting, Finance, or a related discipline
• Around 2-3 years accounting / FP&A / consolidation experience
• Open to candidates from audit background
• Good communication and interpersonal skills
• Proficiency in Microsoft Excel
• Knowledge in ERP system is a plus (eg. SAP)

福利待遇

• Great exposure on APAC regions
• Supportive team culture
• Prestige luxury retail brand
• Excellent for career progression
• Open to candidates from audit backgrounds

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Joyce Chan on

Our client is an international retail group specializes in the design, manufacture, and distribution of luxury products.

Responsibilities:

• Investigate suspicious activity and manage payment disputes or chargebacks
• Analyze transaction patterns and fraud indicators, offering insights and driving corrective actions with local teams
• Identify financial risks and propose strategic improvements to enhance cash efficiency
• Streamline treasury workflows and maintain up-to-date operational documentation
• Coordinate financing activities, including internal and external loan arrangements, and maintain oversight of balances and limits

Requirements:

• Bachelor's degree in accounting or other finance discipline
• CPA / CFA qualification
• Minimum 3 years of experience in data analysis
• Power BI and automations background is needed
• Good command in both written and spoken English & Chinese
• Strong sensitivity to data and attention to detail

Our client, a European Luxury Brand with retail operations in Hong Kong, is seeking a Compensation and Benefits (C&B) Manager to join the Hong Kong HR team, leading payroll with support from the Regional Payroll Team.

This strategic role offers the opportunity to lead tailored C&B programs that reflect the luxury brand's distinct identity, while ensuring competitive salary structures and innovative benefits that elevate employee experience.

You will:

You'll oversee and be responsible for the payroll and commission processes across Hong Kong and Macau, support annual salary reviews, and contribute to incentive design aligned with business goals.

Your insights will guide market benchmarking, budgeting, and cost forecasting, with direct impact on regional and corporate decision-making.

Beyond C&B, you'll manage core HR operations—from onboarding and compliance to benefits administration and reporting—while driving system enhancements and supporting local HR initiatives.

You are:

Ideal candidates bring over 12 years of HR experience, fluency in English and Chinese, and a strong grasp of HK and Macau employment practices. Luxury retail background preferred.

Bachelor's Degree in business administration, human resources, and other relevant subject

Solid skills in payroll. Candidate with solid payroll experience and has some HR experience but wishes to develop career in C&B is also welcome to apply.

720K – 820K per annual (Salary + Bonus)

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

Full-time

We are seeking a polished and guest-focused in Luxury Hospitality Host / Sales to provide an exceptional first impression and seamless client experience in an exclusive private showroom. This role combines luxury service, event coordination, and client relationship management to deliver a world-class hospitality environment.

• Deliver exceptional guest experiences through warm welcomes and personalized showroom tours
• Manage VIP appointments, special requests, and seamless F&B service coordination
• Handle all guest inquiries across multiple channels with professional discretion
• Maintain CRM systems to strengthen client relationships and data accuracy
• Support exclusive client events from planning to execution
• Ensure impeccable showroom presentation aligned with brand standards
• Provide operational support including administrative tasks and event preparations

• Luxury hospitality, high-end retail, or premium customer service background
• Polished, articulate, and passionate about delivering white-glove service
• Strong organizational skills with experience in CRM tools and appointment management
• Proactive team player with a keen eye for detail and guest preferences
• Fluent in Cantonese, Putonghua and English

• Be part of an elite team in a prestigious, client-centric environment
• Opportunities for growth in luxury retail, hospitality, and client relations
• Dynamic role blending service, events, and VIP relationship management

Please click "APPLY NOW" or contact Aubrey (Whatsapp) to elevate luxury guest experiences in an exclusive setting

My client is a Global Renowned Luxury Retail brand. They are looking for an Assistant FP&A Manager / Senior Financial Analyst to join their expanding team.

Responsibilities:

• Provide timely and reliable financial planning, analysis and reporting
• Provide insights and recommendations to support decision-making processes
• Monitor and optimize the financial performance results such as sales, margin, EBIT and cash flow
• Manage profit analysis and lead business performance review meeting
• Support actual monthly, year-end closing report and Financial Analysis of variances from relevant budget and forecast
• Prepare next year budget and forecast for current year (Expense and recharge data projection and Report relevant budget and forecast data)
• Provide financial insight and recommendations to business units
• Design and monitor action plans for sales, margin profit and/or cash flow improvement.

Requirements:

• Bachelor's degree in Accounting/Finance/Business Administrations or any business-related discipline
• At least 5 year's experience in FP&A / Finance
• Experience in Budgeting & Forecast, Business Analytics and Variance Analytics
• SAP knowledge is a plus
• Proficient in MS Office applications, especially in Excel
• Excellent communication and interpersonal skills. Able to effectively communicate with people at all levels
• Strong analytical and logical skills
• Attention to details, Multi-Tasking, Hands-on mentality
• Fluent spoken and written English, Cantonese and Mandarin is a must