What Jobs are available for Maintenance Advisor in Hong Kong?

About Us

At M-DAQ Global, we're on a mission to create a World without Currency Borders. We are a pioneering fintech group specialising in foreign exchange (FX) & payment solutions that facilitate seamless cross-border transactions for businesses worldwide.

Headquartered in Singapore, our vibrant and diverse team spans six countries and territories. We foster a dynamic environment where individuals can contribute to a comprehensive suite of solutions, from advanced FX and streamlined collections to AI-driven onboarding and enhanced risk management. If you're passionate about making a tangible impact in the global financial landscape, and eager to grow within a company that's constantly innovating, M-DAQ Global offers a unique opportunity.

Join us and be part of the team powering faster, smarter cross-border payment and FX solutions for Asia and the world.

For more information, please visit:

Responsibilities

• Provide
  end to end support for clients
  using M-DAQs various products.
• Monitor production systems and build monitoring scripts (Unix, Python, SQL, Lambda).
• Assist with
  client onboarding
  and provide timely stakeholder updates.
• Troubleshoot and manage incidents end-to-end, including root cause analysis.
• Participate in
  QA/testing
  , designing and automating test cases (Selenium, Cucumber, Python, Postman).
• Ensure production systems remain stable, reliable, and well-monitored.

Mandatory Qualifications

• Proficiency in Mandarin (spoken and written).
• Knowledge of Python, Java, or Unix/Bash scripting.
• Strong customer-focused attitude with problem-solving abilities.

Preferred Qualifications (Good to Have)

• Basic knowledge of testing frameworks such as Selenium or Cucumber.
• Familiarity with Docker, Kubernetes, or AWS Cloud.
• Strong analytical, troubleshooting, and collaboration skills.

Why Us?

• Make a positive impact to the world's economy by creating a World without Currency BordersTM
• Team Innovation Mindset, People-Oriented
• Challenging environment, offering great opportunities to learn and grow
• Creative and Innovative Workplace
• We offer competitive remuneration, including employee stock options and employee benefits

The Bullish Group has built an ecosystem focused on developing financial services for the digital assets sector through technology and investment businesses. These include: Bullish Exchange - digital asset trading services that utilize central limit order matching and proprietary market making technology to deliver deep liquidity and tight spreads within a compliant framework. The business is licensed by the Hong Kong Securities and Futures Commission, German Federal Financial Supervisory Authority, and the Gibraltar Financial Services Commission. Since its launch in November 2021, Bullish Exchange has surpassed US$1.3 trillion in total trading volume, with 2H 2024 average daily volume exceeding US$2 billion. Bullish Capital - an investment company which offers strategic capital, industry expertise and an extensive network of resources to support initiatives that connect conventional finance with the revolutionary possibilities of the digital economy. CoinDesk - an award-winning media, events, indices and data business servicing the global crypto economy.

Reports to:

Vice President, Platform and Operations

Join our dynamic team as a Lead Site Reliability Engineer (SRE) and play a crucial role in elevating the reliability, scalability, and efficiency of our essential services.

What You'll Do:

As a Lead SRE, you'll be instrumental in shaping our systems' future. Your responsibilities will include:

• System Reliability Leadership: Develop and execute strategies to achieve unparalleled service reliability and availability. You'll implement cutting-edge best practices, design resilient monitoring solutions, and conduct comprehensive failure injection and failover testing.
• Advanced Automation: Spearhead automation initiatives to streamline complex operational tasks, enhancing efficiency and reducing manual interventions. You'll advocate for treating "operations as a software problem" throughout the organization.
• Comprehensive Monitoring & Performance: Design and maintain advanced monitoring and alerting systems to assess system health, performance, and user experience. You'll conduct in-depth analysis of metrics and logs to proactively identify and resolve complex issues.
• Incident Management & Prevention: Lead during critical incidents, ensuring rapid resolution and clear communication. You'll conduct thorough post-mortem analyses, implement sustainable solutions, and share insights to prevent recurrence. Expect to participate in on-call rotations as a primary escalation point.
• Strategic Collaboration: Work closely with development and operations teams to embed reliability principles throughout the software development lifecycle. You'll provide expert guidance, promote SRE best practices, and foster a culture of shared ownership for system reliability.
• Capacity Planning & Optimization: Monitor and analyze system capacity and performance data, forecast future demands, and lead efforts to scale infrastructure efficiently to meet growth.
• Continuous Improvement & Innovation: Identify areas for systemic improvement in systems, tools, and processes. You'll lead the design and implementation of innovative solutions to enhance reliability, performance, and operational efficiency.
• Mentorship & Leadership: Provide technical leadership and mentorship to SREs and other team members, fostering growth and skill development. You'll also contribute to hiring and onboarding processes for new team members.

What You'll Bring:

We're looking for a highly experienced and passionate SRE leader with:

• 12+ years of experience in Site Reliability Engineering, DevOps, or a related critical operations role, with a proven track record of leading significant reliability initiatives.
• A Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent extensive practical experience.
• Exceptional proficiency in scripting and programming languages (e.g., Python, Go, Java, Ruby, Bash) for developing advanced automation, tooling, and system integrations.
• Extensive hands-on experience with major cloud platforms (e.g., AWS, Google Cloud Platform, Azure) and deep expertise in containerization technologies (Docker, Kubernetes).
• Profound understanding of Linux/Unix systems internals, networking protocols, and distributed system architectures.
• Expertise in designing and managing CI/CD pipelines and robust version control systems (e.g., Git), advocating for GitOps principles.
• Mastery of monitoring, logging, and alerting tools (e.g., Datadog, Prometheus, Grafana, ELK stack, OpenTelemetry).
• Superior problem-solving skills, critical thinking, and meticulous attention to detail, especially under pressure.
• Outstanding communication, interpersonal, and collaboration skills, with the ability to influence and lead cross-functional teams.
• Proven ability to thrive and lead in a fast-paced, highly dynamic, and complex technical environment.
• Expert-level debugging and root cause analysis capabilities across complex distributed systems.

Bonus Points For:

• Extensive experience with infrastructure as code (IaC) tools (e.g., Terraform, Ansible, Pulumi).
• Deep knowledge of various database systems (relational and NoSQL) and advanced data management strategies.
• Significant experience designing, implementing, and operating microservices architectures.
• Contributions to open-source projects related to SRE, operations, or cloud-native technologies.

This role offers a unique opportunity to make a significant impact on our core services and directly influence our engineering culture around reliability.

Bullish is proud to be an equal opportunity employer. We are fast evolving and striving towards being a globally-diverse community. With integrity at our core, our success is driven by a talented team of individuals and the different perspectives they are encouraged to bring to work every day.

Solenis is a leading global provider of water and hygiene solutions. The company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 70 manufacturing facilities strategically located around the globe and employs a team of over 16,500 professionals in 130 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

【工作内容】

- 負責公司洗地機維修保養工作

- 維修不同品牌 / 型號洗地機, 包括但不限于 洗地機、地氈機、拋光機等

- 安裝或維修不同功能分配器

- 處理銷售或客戶技術問題

- 需要外勤工作, 處理日常安裝, 維修保養及協助銷售技術問題培訓

- 化學品份量測試

【任职要求】

-需要持有電工A 牌

• 擁有至少1年以上的相關產業工作經驗,具備紮實的專業知識基礎

• 中技/中專學歷,電腦、電子工程、機械等相關專業優先考慮

• 具備良好的溝通技巧和服務意識,能夠迅速理解客戶需求並提供有效幫助

Solenis is a leading global provider of water and hygiene solutions. The company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 70 manufacturing facilities strategically located around the globe and employs a team of over 16,500 professionals in 130 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

【工作内容】

- 負責公司洗地機維修保養工作

- 維修不同品牌 / 型號洗地機, 包括但不限于 洗地機、地氈機、拋光機等

- 安裝或維修不同功能分配器

- 處理銷售或客戶技術問題

- 需要外勤工作, 處理日常安裝, 維修保養及協助銷售技術問題培訓

- 化學品份量測試

【任职要求】

-需要持有電工A 牌

• 拥有至少1年以上的相关行业工作经验,具备扎实的专业知识基础;

• 中技/中专学历,计算机、电子工程、机械等相关专业优先考虑;

• 具备良好的沟通技巧和服务意识,能够迅速理解客户需求并提供有效帮助;

A Global Insurance Firm are looking for a Technical Support Specialist to join their team

This role will join the APAC wide team and you will be working on a variety of operation enhancements, provide Tier 1 and Tier 2 technical support for Amazon Connect and related telephony systems.

Requirements:

• Hands-on experience with Amazon Connect is mandatory
• 2+ years of experience in technical support or IT helpdesk roles, preferably in a contact center environment.
• Strong problem-solving skills and ability to work independently in a fast-paced environment.
• Excellent communication skills and a customer-first mindset.

Preferences:

• AWS services (Lambda, S3, CloudWatch), and telephony systems are preferred
• AWS certification (e.g., Cloud Practitioner or Solutions Architect)
• Insurance experience

Technical Support

Location: Hong Kong (Onsite)

Department: Marketing & Commercial

Type: Full-Time

Report to: CMO

We are seeking Technical Support to deliver technical expertise for our immersive streaming technology. The ideal candidate will develop deep product expertise and provide technical support throughout the entire customer lifecycle. This role requires exceptional communication skills, technical aptitude, and a passion for translating technology into clear value propositions and solutions that enable customer success in the metaverse space.

Key Responsibilities:

Product Expertise, Technical Support & Market Intelligence

• Provide technical expertise during the entire customer journey, including product demos, and technical support
• Develop comprehensive knowledge of our immersive streaming technology, becoming the go-to expert for product capabilities, technical specifications, and competitive differentiation
• Collaborate with R&D to understand product roadmaps and communicate market requirements back to the development team
• Translate technical product capabilities into clear benefits and value propositions for market needs
• Create product content, including technical documentation, product guides and solution architectures.
• Create and deliver product training for internal teams to ensure consistent messaging and technical understanding

Job Requirements:

Education & Professional Experience

• Bachelor's degree in Computer Science, IT, Engineering, or related field
• Minimum 3 years of experience in the IT / Technology industry
• Experience in SaaS / PaaS, Cloud, developer tools or immersive tech is highly valued

Technical & Industry Knowledge

• Hands-on knowledge of product implementation cycles and technical onboarding processes
• Proficiency in computer operating systems, including Linux installation/basic configuration and Windows environment management
• Experience with MySQL and other relational database products
• Experienced in the installation and configuration of Redis, well-versed in its basic concepts and operational commands, and capable of making reasonable configurations and optimizations based on requirements.
• Practical knowledge of Nginx configuration and administration
• Solid understanding of networking concepts and ability to diagnose common network issues
• Development experience in Java, C++, Android, iOS, or Vue is preferred
• Experience with virtualization, disaster recovery, or storage solutions is preferred

Skills & Attributes

• Technical aptitude with excellent communication skills to bridge technical and business requirements
• Exceptional communication skills with the ability to translate technical information into compelling narratives
• Collaborative mindset with the ability to work effectively across multiple departments
• Business fluency in English; additional languages are a plus

Application:

Interested candidates can apply with your resume, including current and expected salary package.

Data Privacy Notice

All data received will be used for recruitment purposes only.

Job Responsibilities:

• Prepare specification and drawing submission
• Conduct on-site instruction of wiring and installation
• Perform on-site maintenance, Testing & Commissioning works of CCTV system
• Conduct operation and maintenance training to end users
• Assist project management work by liaising with contractors and consultants

Job Requirements:

• Working experience in CCTV system will be an advantage
• Proficient in Autodesk AutoCAD and Microsoft Office
• Good command in spoken and written in Cantonese and English
• Self-motivated, problem solving, responsible, independent, strong interpersonal skills and team player
• Candidates with less qualification can be considered as Assistant Field Service Engineer

Location

Hong Kong

Business Area

Sales and Client Service

Ref #

Description & Requirements
Bloomberg is a global leader in business and financial information, news, and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 26,000+ employees across 150 offices globally, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are.

What's the role?
You will provide support for new and existing Bloomberg clients. You will collaborate with Sales to address clients' connectivity requirements, lead the installation of Bloomberg Terminals, as well as coordinate closely with a variety of internal teams to deliver access to the Bloomberg infrastructure. You will resolve technical issues and proactively maintain Bloomberg performance to the utmost level, which will include circuit usage and network performance.

You need to be a confident and well-organized communicator, responsible for handling key accounts while regularly liaising with market data and technology personnel, in addition to telecommunication providers, service vendors and a variety of internal partners to ensure the highest quality of service to our customers.

If you wish to be involved in an exciting, fast-paced and challenging role that allows you to fully utilize your communication, technical and project coordination skills while gaining insight into the global financial markets, then this may be the opportunity for you.

We'll Trust You To

• Support technical issues and inquiries regarding the Bloomberg Terminal software, hardware offerings and network connectivity
• Engage with internal and external partners to resolve service issues
• Coordinate installation and maintain customers' connectivity to Bloomberg's network
• Work proactively with clients to implement recommended hardware and network infrastructure strategies to improve their experience with Bloomberg's products and services
• Lead and coordinate multiple concurrent projects with stakeholders to meet project deadlines within service quality

You'll Need To Have

• Minimum 1 year of working experience in technical support for internal or external clients
• Working experience in more than one of the following: Network technologies (e.g., TCP/IP, UDP, RIP v2, BGP) and topology, PC hardware, operating systems (Linux, Windows, Mac OS), and software suites (e.g., MS Office)
• Business proficiency in English and Cantonese or Mandarin to support clients in these markets
• Experience in multitasking within a high-volume environment with simultaneous projects and tasks
• Demonstrable experience of coordinating with multiple teams to meet deadlines
• Flexibility to accommodate occasional evening & weekend work (time off in lieu)
• Demonstrated continuous career growth within an organisation
• Bachelor's degree or degree-equivalent qualifications

We'd Love To See

• CompTIA A+, NET+ or CCNA certification
• Experience with telecommunications lines, basic network design and security
• Experience with FIX protocol
• Exposure to vendor cloud technology e.g. AWS, Azure
• Experience with setting up & troubleshooting virtual environments (VMware, Citrix, etc.)
• Ability to communicate effectively and negotiate resolutions to difficult scenarios
• Ability in picking up new technologies and concepts quickly

If This Sounds Like You
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:

Why Bloomberg?
We're individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We're interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Job Responsibility

• Provide helpdesk support and troubleshoot technical issues within the Windows environment
• Provide technical support on projects, including installation, change and maintenance to ensure the efficient implementation of services
• Perform software and hardware upgrades and deployments
• Maintain deliverable quality standards, proactively identify and resolve problems for optimal end-user satisfaction
• Basic network equipment and administration of Microsoft Windows server is required
• Maintain IT hardware asset and software inventory
• Identify and suggest possible improvements to the procedure

Job Requirement

• Higher Diploma or above in Information Technology / Computer Science or equivalent
• At least 5 years relevant experience in helpdesk support
• MTA is preferred, MCSA/MCSE will be an added advantage
• Familiar with Microsoft applications, MS Windows, MS Exchange and Network operations
• Experience on IT project coordination is highly preferable
• Knowledge in M365 and iOS/Android device will be added advantage
• Good communication skill
• High integrity, self-motivated and customer-focused attitude

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.