31 Maintenance Advisor jobs in Hong Kong

Join to apply for the Site Reliability Engineering Manager role at Canonical

3 days ago Be among the first 25 applicants

Join to apply for the Site Reliability Engineering Manager role at Canonical

Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring a Site Reliability Engineering Manager aspiring for a world-class devops and gitops engineering management challenge, bringing together operations management, software engineering and product development, and team leadership in a single high-value role. You will need to be a Linux and operations expert, as well as a great manager capable of leading a high-performance team, to excel in this role.
The Information Systems team at Canonical runs services used by over 60 million Ubuntu users. Our mission is to pioneer and prove new and better approaches to large-scale IS. We support Canonical and Ubuntu operations, but we also help shape Canonical's managed application service offerings, raising the bar on devops and cloud-native operations. We take infra-as-code to the next level, blazing a trail to next-generation model-driven operations. We not only aim to automate every process that underpins our business, we also share that automation as open source packages which others use to drive their own operations. From Kubernetes to the kernel and everything in-between, you will be working with the latest technologies in a fast-paced engineering environment.
We have fully distributed, home-based teams in EMEA, APAC and the Americas. You will lead a team in your time zone, and report to a global director who may not be in your time zone.
Location : This role will be based remotely in the APAC region.
The role entails

• Lead your team in daily agile devops practices
• Represent the IS team to stakeholders, customers, and internal teams
• Organize, coordinate and drive internal projects
• Mentor engineers to improve their skills
• Identify and measure team health indicators
• Implement structured engineering and operations processes
• Ensure proper team focus on priorities, milestones, and deliverables
• Work to meet service level agreements with customer deployments around the globe
• Deliver quality managed services in a consistent, timely manner
  

• Drive and a track record of going above-and-beyond expectations
• Proven experience of software delivery using infrastructure as code
• Proven experience managing devops teams for SAAS or similar offerings
• Understanding of testing methodologies and maintainable code quality
• Technical aptitude for understanding complex distributed systems
• Experience with cloud topologies and technologies
• Ability to travel twice a year, for company events up to two weeks long
• An exceptional academic track record from both high school and university
  

• Experience with Ubuntu system administration
• Experience with agile software development methodologies
• Experience working in and managing distributed teams
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Program
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries Software Development

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1 day ago Be among the first 25 applicants

We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure.

• Ensure entire stack is healthy: hardware, software, application and network are operating at optimal performance
• Perform deep dives into both systemic and latent reliability issues; partnering with other software and DevOps engineers across the organization to design, implement and roll out fixes
• Continuously improve availability, reliability, and observability and reduce the burden of human toil with tooling and automation
• Lead and drive SRE initiatives to improve operation efficiencies
• Represent the SRE team in system design reviews and operational readiness exercises for new and existing services

• Experience coding in Ruby and/or Go
• Familiar with GitOps principles and tools (Github Actions, Docker, Kubernetes)
• Experience in designing, analyzing, and troubleshooting large-scale distributed systems
• Curiosity about finding root causes in incidents and outages
• Ability to develop alignment to cultivate relationships and driving impact
• Mindset in designing fault tolerance system architecture
• Comfort with being uncomfortable in ambiguous situations
• Involvement with incident management and response
• Desire to grow expertise, inform, and educate others
• Capable to pick up various technologies, a fast learner and have a “get things done” mentality
• Humble to embrace better ideas from others, eager to make things better, open to challenges and possibilities

• Familiar with cloud platforms and micro-service based architecture (AWS is big plus)
• Familiar with monitoring tools (e.g. Datadog, OpenTelemetry)
• Familiar with CICD tools (e.g. Github Actions)
• Familiar with IaC tools (e.g. Terraform, Spacelift)
• Experience in designing resilient system architecture
• Experience in optimizing performance of large-scale production system

Life @ Crypto.com

Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.

Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.

Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.

Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.

One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.

Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up

Aspire career alternatives through us - our internal mobility program offers employees a new scope.

Work Perks: crypto.com visa card provided upon joining

Are you ready to kickstart your future with us?

Benefits

Competitive salary

Attractive annual leave entitlement including: birthday, work anniversary

Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up

Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.

Work Perks: crypto.com visa card provided upon joining

Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.

About Crypto.com:

Founded in 2016, Crypto.com serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.

Learn more at

Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.

Personal data provided by applicants will be used for recruitment purposes only.

Please note that only shortlisted candidates will be contacted.

• Not Applicable

• Full-time

• Engineering and Information Technology

1 day ago Be among the first 25 applicants

We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure.

• Ensure entire stack is healthy: hardware, software, application and network are operating at optimal performance
• Perform deep dives into both systemic and latent reliability issues; partnering with other software and DevOps engineers across the organization to design, implement and roll out fixes
• Continuously improve availability, reliability, and observability and reduce the burden of human toil with tooling and automation
• Lead and drive SRE initiatives to improve operation efficiencies
• Represent the SRE team in system design reviews and operational readiness exercises for new and existing services

• Experience coding in Ruby and/or Go
• Familiar with GitOps principles and tools (Github Actions, Docker, Kubernetes)
• Experience in designing, analyzing, and troubleshooting large-scale distributed systems
• Curiosity about finding root causes in incidents and outages
• Ability to develop alignment to cultivate relationships and driving impact
• Mindset in designing fault tolerance system architecture
• Comfort with being uncomfortable in ambiguous situations
• Involvement with incident management and response
• Desire to grow expertise, inform, and educate others
• Capable to pick up various technologies, a fast learner and have a “get things done” mentality
• Humble to embrace better ideas from others, eager to make things better, open to challenges and possibilities

• Familiar with cloud platforms and micro-service based architecture (AWS is big plus)
• Familiar with monitoring tools (e.g. Datadog, OpenTelemetry)
• Familiar with CICD tools (e.g. Github Actions)
• Familiar with IaC tools (e.g. Terraform, Spacelift)
• Experience in designing resilient system architecture
• Experience in optimizing performance of large-scale production system

Life @ Crypto.com

Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.

Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.

Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.

Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.

One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.

Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up

Aspire career alternatives through us - our internal mobility program offers employees a new scope.

Work Perks: crypto.com visa card provided upon joining

Are you ready to kickstart your future with us?

Benefits

Competitive salary

Attractive annual leave entitlement including: birthday, work anniversary

Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up

Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.

Work Perks: crypto.com visa card provided upon joining

Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.

About Crypto.com:

Founded in 2016, Crypto.com serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.

Learn more at

Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.

Personal data provided by applicants will be used for recruitment purposes only.

Please note that only shortlisted candidates will be contacted.

• Not Applicable

• Full-time

• Engineering and Information Technology

Join to apply for the Infrastructure Software Production Management & Reliability Engineering Manager , Vice President, ETS role at Morgan Stanley

Join to apply for the Infrastructure Software Production Management & Reliability Engineering Manager , Vice President, ETS role at Morgan Stanley

Get AI-powered advice on this job and more exclusive features.

About Morgan Stanley

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments, and individuals from more than 1,200 offices in 43 countries.

About Morgan Stanley

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments, and individuals from more than 1,200 offices in 43 countries.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career – a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Primary Responsibilities

• Support large number of web-based applications in an enterprise environment.
• Analyze the infrastructure requirements for Enterprise Business applications and providing the required applications support for the production Environments.
• Use network tooling to address connectivity issues, fault analysis, failure avoidance, and the diagnosis and resolution of any other functionally impacting issues in distributed systems environments.
• Work with in-house application management systems designed to simplify deployment and management of distributed applications in the firm. Users can model an application system using the systems relational data model, control and monitor applications over the network via a GUI console
• Maintaining Windows/UNIX servers across DMZ's and MPN's and provide the Infrastructure support for .Net/Java/J2EE applications/Proprietary applications.
• Working with Firewall team to understand the connection issues using strong knowledge of Firewall Rules and analyzing the requirement for servers across DMZ's.
• Work with Network team in Configuring servers in a Load Balanced Model for variety of application.
• Creating/Renewing SSL Certificates for all Enterprise wide .Net/Java Applications on the servers.
• Knowledge of A10/F5 based VIP/DNS configurations for Enterprise wide applications.
• Drive process improvement by methods such as automation and scripting
• Work together with L2 teams and other L3 team members internationally
• Write technical documentation Skills Required
  
  

• Over 8 to 10 years of Experience as a Microsoft IIS Administrator, diversified technical experience in middle tier technologies, Powershell, Unixshell, web infrastructure design, solution architecture, identity and access management, web operations and application integration within large enterprise environments
• Experience working in Windows Server 2008/2016 environment
• Very Good Experience in PRODUCTION Code Migration for .Net/Java/J2ee Applications and making sure the Availability of the Production Infrastructure Environments.
• Excellent understanding of internet and networking protocols, including TCP/IP, HTTP/HTTPS
• Strong internet infrastructure product knowledge in Windows
• Experience in enterprise-level web-hosting environment
• Ability to handle outage/incident situations
• Strong organizational skills and ability to manage multiple tasks and high-pressure situations for outage handling, management or resolution
• Proficient in ITIL concepts for Incident, Change and Configuration Management.
• Enthusiastic and energetic team player with the ability to effectively communicate with peers, customers and management.
• Facilitation skills include conducting walkthroughs, interviews and brainstorming sessions.
• Proven ability to learn and work with new applications in minimal time.
• Can communicate effectively with various user groups, e.g. developers and engineers, as well as remote team members
  
  

• Have administrative competence in at least one major programming language or platform (for example Powershell, C#, Perl)
• Strong understanding of security protocols, e.g. SSL/TLS, Kerberos
• Comfortable with administration of Unix/Linux
• Well versed with backend database technologies like Sybase and Oracle.
• Driven to learn about new technologies and techniques
• Experience operating in large enterprise environments
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Marketing, Public Relations, and Writing/Editing

Referrals increase your chances of interviewing at Morgan Stanley by 2x

Kowloon City District, Hong Kong SAR 3 days ago

New Territories, Hong Kong SAR 2 weeks ago

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Join to apply for the Infrastructure Software Production Management & Reliability Engineering Manager , Vice President, ETS role at Morgan Stanley

Join to apply for the Infrastructure Software Production Management & Reliability Engineering Manager , Vice President, ETS role at Morgan Stanley

Get AI-powered advice on this job and more exclusive features.

About Morgan Stanley
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments, and individuals from more than 1,200 offices in 43 countries.

About Morgan Stanley
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments, and individuals from more than 1,200 offices in 43 countries.
As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career – a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.
Primary Responsibilities

• Support large number of web-based applications in an enterprise environment.
• Analyze the infrastructure requirements for Enterprise Business applications and providing the required applications support for the production Environments.
• Use network tooling to address connectivity issues, fault analysis, failure avoidance, and the diagnosis and resolution of any other functionally impacting issues in distributed systems environments.
• Work with in-house application management systems designed to simplify deployment and management of distributed applications in the firm. Users can model an application system using the systems relational data model, control and monitor applications over the network via a GUI console
• Maintaining Windows/UNIX servers across DMZ's and MPN's and provide the Infrastructure support for .Net/Java/J2EE applications/Proprietary applications.
• Working with Firewall team to understand the connection issues using strong knowledge of Firewall Rules and analyzing the requirement for servers across DMZ's.
• Work with Network team in Configuring servers in a Load Balanced Model for variety of application.
• Creating/Renewing SSL Certificates for all Enterprise wide .Net/Java Applications on the servers.
• Knowledge of A10/F5 based VIP/DNS configurations for Enterprise wide applications.
• Drive process improvement by methods such as automation and scripting
• Work together with L2 teams and other L3 team members internationally
• Write technical documentation Skills Required
  

• Over 8 to 10 years of Experience as a Microsoft IIS Administrator, diversified technical experience in middle tier technologies, Powershell, Unixshell, web infrastructure design, solution architecture, identity and access management, web operations and application integration within large enterprise environments
• Experience working in Windows Server 2008/2016 environment
• Very Good Experience in PRODUCTION Code Migration for .Net/Java/J2ee Applications and making sure the Availability of the Production Infrastructure Environments.
• Excellent understanding of internet and networking protocols, including TCP/IP, HTTP/HTTPS
• Strong internet infrastructure product knowledge in Windows
• Experience in enterprise-level web-hosting environment
• Ability to handle outage/incident situations
• Strong organizational skills and ability to manage multiple tasks and high-pressure situations for outage handling, management or resolution
• Proficient in ITIL concepts for Incident, Change and Configuration Management.
• Enthusiastic and energetic team player with the ability to effectively communicate with peers, customers and management.
• Facilitation skills include conducting walkthroughs, interviews and brainstorming sessions.
• Proven ability to learn and work with new applications in minimal time.
• Can communicate effectively with various user groups, e.g. developers and engineers, as well as remote team members
  

• Have administrative competence in at least one major programming language or platform (for example Powershell, C#, Perl)
• Strong understanding of security protocols, e.g. SSL/TLS, Kerberos
• Comfortable with administration of Unix/Linux
• Well versed with backend database technologies like Sybase and Oracle.
• Driven to learn about new technologies and techniques
• Experience operating in large enterprise environments
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Marketing, Public Relations, and Writing/Editing

Referrals increase your chances of interviewing at Morgan Stanley by 2x

Kowloon City District, Hong Kong SAR 3 days ago

New Territories, Hong Kong SAR 2 weeks ago

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Join to apply for the Technical Support (Helpdesk) role at Interactive Brokers

Join to apply for the Technical Support (Helpdesk) role at Interactive Brokers

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

Job Description And Responsibilities

IBKR seeks motivated, analytical, and methodical individuals with a background in the financial services industry and a professional demeanor to join an exciting team that is helping to shape one of the world's strongest trading and brokerage brands.

The ideal candidate will be friendly, enjoy helping clients, and be comfortable with new and changing technologies.

Responsibilities

• Handling client inquiries about IBKR's security system via phone, tickets and chat
• Problem management with a focus on security protocols and practices
• Assisting clients in the configuration and use of IBKR's two-factor authentication smartphone app
• Identification and escalation of issues about the secure login of clients using IBKR's smartphone app
  
  

• Previous experience in a client service role (fresh graduates able to demonstrate related skills will be considered)
• Experience with Windows and/or macOS and basic office applications
• Experience and knowledge of Android/iOS smartphone operating systems
• Fluency in Cantonese and English (knowing Mandarin is a plus)
  
  

• Competitive Salary, annual performance-based bonus and stock grant
• Excellent health and welfare benefits including medical, dental, specialist and inpatient
• Competitive package of Annual Leave
• Daily lunch ordered in-house with a fully stocked kitchen
• Modern offices with multi-monitor setups
• Great work-life balance
• Unique opportunity to gain exposure to global financial products, markets and clientele
• Opportunities for career progression and job scope expansion in a global company with a growing local presence
• Hybrid work arrangement role permitting

• Seniority level Entry level

• Employment type Full-time

• Job function Information Technology

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Get notified about new Technical Support Help Desk jobs in Kwun Tong District, Hong Kong SAR .

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Join to apply for the Technical Support Engineer role at Michael Page .

As we continue to expand internationally, we are looking to hire an Application Support Engineer to focus on our growth in APAC. Reporting to the Department Head, you will have a support background and participate in transforming our customer support capabilities.

1. Support customers by resolving issues through hands-on technical troubleshooting across our technology stack.
2. Build excellent relationships with clients to ensure high customer satisfaction.
3. Use technical analysis skills and IT environment knowledge to solve complex issues and promote best practices.
4. Collaborate with other departments to deliver positive customer outcomes.
5. Work with product management and development teams to channel client feedback into future releases.
6. Provide technical documentation for complex workarounds and solutions.
7. Improve key operational processes based on experience.
8. Read complex application logs to determine likely causes.
9. Monitor system alerts, perform initial diagnosis, and escalate as needed.

• Education: Associate degree or higher, preferably in IT or related fields.
• Experience: Relevant IT support experience.
• Technical Skills: Familiar with Windows and Mac OS, basic networking.
• Knowledge: Cisco phone systems, domain account management.
• Languages: Strong communication skills in Mandarin, Cantonese, and English.
• Soft Skills: Problem-solving and excellent communication abilities.

If you're a tech-savvy individual seeking a career in a top-tier asset management firm, apply now for this exciting opportunity.

Royce Chan

Quote job ref: JN-052025-6748367

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology and Engineering
• Industries: Financial Services, Accounting, Banking

4 days ago Be among the first 25 applicants

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Direct message the job poster from Stefanini Group

Description:

The Level 2 Team is considered the face of IT and for our clients the window to the wider technology groups. Its responsibilities lie predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations. Individual team members will attend a clients' desk to provide best-in-class technology support or use remote tools to assist clients in remote offices or who are working from home. Excellent communication and customer service skills are essential along with strong technical troubleshooting abilities.

Responsibilities:

•Provide swift and professional deskside IT support

•Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions

•Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels

•Utilize the ticket management system to record, update and resolve tickets from the Helpdesk

•Collaborate with other support groups across global locations to help troubleshoot client issues

•Utilize tools for building, monitoring and troubleshooting client devices

•Participate in Disaster recovery testing exercises

•Upholding procedures for logging, reporting, and statistically monitoring desktop operations

•Write technical support and client documentation in form of Knowledgebase articles

•Meet or exceed expected customer service levels

•Other duties as assigned by the Level 2 Support Manager.

Requirements:

•Provide swift and professional deskside IT support

•Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions

•Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels

•Utilize the ticket management system to record, update and resolve tickets from the Helpdesk

•Collaborate with other support groups across global locations to help troubleshoot client issues

•Utilize tools for building, monitoring and troubleshooting client devices

•Participate in Disaster recovery testing exercises

•Upholding procedures for logging, reporting, and statistically monitoring desktop operations

•Write technical support and client documentation in form of Knowledgebase articles

•Meet or exceed expected customer service levels

•Other duties as assigned by the Level 2 Support Manager

•Resolve Hardware / Software issues

•Experience with VPN, Soft Phones, Remote Desktop, VDI

•Asset Tracking / Inventory Management

•Only fully vaccinated candidates will be considered.

•This is a requirement to work in our clients facility.

• Seniority level Entry level

• Employment type Contract

• Job function Information Technology
• Industries IT Services and IT Consulting

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Get notified about new Technical Support Specialist jobs in Hong Kong SAR .

Kwun Tong District, Hong Kong SAR 2 months ago

Wan Chai District, Hong Kong SAR 2 days ago

Tai Po District, Hong Kong SAR 4 hours ago

Hong Kong SAR $23,000.00-$26,000.00 2 weeks ago

Kwun Tong District, Hong Kong SAR 1 month ago

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6 days ago Be among the first 25 applicants

Direct message the job poster from Deltapath

Customer Support Engineer
We are looking for a technically inclined, customer-obsessed engineer to join us as our Customer Support Engineer. You will work closely with our customers and help them get the most out of our products and ensure their success.

Deltapath Support is a team of talented and ambitious problem solvers. Our culturally diverse team is truly multinational, spanning from Deltapath’s California headquarters to Hong Kong, Tokyo, Taiwan, New Zealand and Manila. We value customer experience above all else, and we invite you to join us in continuing the legacy.

As a Customer Support Engineer, you will be working with a group of approachable and supportive teammates and engaging in collective problem-solving. Bring in your knowledge, insights, and expertise to build great relationships with our partners and customers and help them achieve more.

Skills & Experience:

Degree/diploma in computing/telecommunication, or related engineering field.
Fluency in Cantonese, Mandarin, and English.
Knowledge in the following areas will be extremely useful.
Telephony: T1/E1 PRI, ISDN BRI, CO Trunks, FXS Stations.
Networking Administration and troubleshooting.
SIP and CCNA skill set.
IP-PBX, IP Phones, gateways, POE switches, Video Conference equipment.
Previous experience in customer focused position is a plus.

• Seniority level Entry level

• Employment type Full-time

• Job function Information Technology
• Industries Telecommunications

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Kwun Tong District, Hong Kong SAR 2 months ago

Wan Chai District, Hong Kong SAR 2 weeks ago

Hong Kong SAR $23,000.00-$26,000.00 1 week ago

Wan Chai District, Hong Kong SAR 22 hours ago

Kwun Tong District, Hong Kong SAR 1 month ago

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