66 Managing Associate jobs in Hong Kong

This role is a key enabler for the Chief Agency Officer (CAO), supporting the execution of strategic priorities and ensuring operational excellence across the Agency business. As a trusted partner to the CAO, you will play a facilitative and behind-the-scenes role, helping to drive initiatives across multiple functions including Audit & Compliance, MIS & KPIs, Capacity Planning, People Development, and Employee Engagement.
You will also act as a bridge between the Agency and internal stakeholders-gathering feedback, resolving issues, and ensuring consistent, impactful communication of initiatives.
**Position Responsibilities:**
+ Act as a strategic support to the CAO, ensuring smooth operations and delivery of business KPIs.
+ Coordinate implementation of key projects and initiatives, identifying risks and ensuring mitigation plans are in place.
+ Track and analyze business performance metrics, highlighting key issues and opportunities.
+ Serve as a liaison between agency leaders and internal teams, collecting feedback and driving resolution.
+ Consolidate and craft messaging for agency-facing initiatives to ensure clarity and alignment with business goals.
+ Support people development, training, and employee engagement programs in collaboration with HR and the leadership team.
+ Prepare analysis of management reports and presentations, highlighting areas requiring attention.
+ Draft internal communications and meeting summaries on behalf of the CAO, ensuring alignment with leadership intent.
+ Participate in organizational design and people strategy discussions, supporting implementation and follow-up.
**Required Qualifications:**
+ Degree in Insurance, Finance, Business Administration, or a related field.
+ Minimum 10 years of relevant experience, ideally within insurance or financial services.
+ Strong understanding of insurance operations and agency management.
+ Excellent communication, interpersonal, and stakeholder management skills.
+ Strategic thinker with strong analytical and problem-solving abilities.
+ High level of discretion, professionalism, and adaptability.
+ Fluent in English and Chinese (written and spoken).
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido

Join to apply for the Associate Managing Consultant/PMO, Advisors Program Management, Advisors & Consulting Services role at Mastercard

Join to apply for the Associate Managing Consultant/PMO, Advisors Program Management, Advisors & Consulting Services role at Mastercard

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Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Associate Managing Consultant/PMO, Advisors Program Management, Advisors & Consulting Services

Associate Managing Consultant – Program Management, Advisors & Consulting Services

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.

The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Program Management consultants lead clients through business transformations by implementing strategically important Mastercard assets and services to bring value and drive growth. They serve as the Center of Engagement across all stakeholders within Mastercard and the client’s organization.

Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: and Responsibilities

You will manage multiple projects within a portfolio, providing efficient and effective coordination of a complex range of activities by clearly defining project team and stakeholder roles and responsibilities that are aligned with the delivery of the expected benefits. You will ensure effective identification of risks and pro-active solutioning to mitigate risks and impact on timelines.

Client Impact

• Manage deliverable development and workstreams on multiple large, complex high-value projects across a range of industries, problem statements, and cultures
• Utilize proven, accredited project and change management methodologies and techniques to help clients drive measurable value
• Define scope, timelines, and budget and perform cost, benefit, and risk analyses
• Report on issues, risks, progress, and timelines and summarize effectively, offering analysis, options, and credible solutions
• Manage working relationship with client managers, and act as trusted and reliable partner
  
  
  

Team Collaboration & Culture

• Develop sound business recommendations and deliver effective client presentations
• Plan, organize, and structure own work and that of junior project team members to address client problems
• Lead team and external meetings, and lead or co-lead project management
• Contribute to the firm's intellectual capital and solution development, being a strong brand ambassador for Mastercard and Data & Services
• Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior team members
  
  
  

Qualifications

Basic qualifications

• Undergraduate degree with work experience in project management and change management methodologies and techniques
• 4-6 years of Project Management experience
• Exposure to financial institutions, payments, and/or consultancies
• Experience managing clients or internal stakeholders
• Logical, structured thinking
• Advanced Word, Excel, and PowerPoint skills
• Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
• Ability to communicate effectively in English and the local office language (if applicable)
• Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
  
  
  

Preferred Qualifications

• Experience developing and implementing solutions and measuring impact on clients' business
• Experience coaching junior consultants
• Have completed or interested in pursuing recognized professional accreditation, such as Project Management Professional (PMP)
• Knowledge of Project Management tools
• Exposure to payments and/or retail banking or merchants
• MBA or master’s degree with relevant specialization (not required)
  
  
  

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Consulting, Information Technology, and Sales
• Industries Financial Services, IT Services and IT Consulting, and Technology, Information and Internet

Referrals increase your chances of interviewing at Mastercard by 2x

Sign in to set job alerts for “Associate Management Consultant” roles. Client Solutions Associate (Hong Kong - October 2025)

Wan Chai District, Hong Kong SAR 1 week ago

Senior Associate, Category Planning & Operations (Data analysis/ Project Management) Associate (12 months contract) – Post Trade Business Implementation and Analytics Data Operations Analyst – Reference Data_HK Assistant Manager, Research and Analytics (Ref: IAR164 /25, 10478) Business Analyst Manager, Amazon Private Brand Consultant/ Senior Consultant (Data Strategy) - AI & Data - Hong Kong(314331) Senior Consultant, Management Consulting, Digital Enablement (DE) Senior Seller Consultant, Category Management

Wan Chai District, Hong Kong SAR 2 months ago

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**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Associate Managing Consultant/PMO, Advisors Program Management, Advisors & Consulting Services
Associate Managing Consultant - Program Management, Advisors & Consulting Services
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Program Management consultants lead clients through business transformations by implementing strategically important Mastercard assets and services to bring value and drive growth. They serve as the Center of Engagement across all stakeholders within Mastercard and the client's organization.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: and Responsibilities
You will manage multiple projects within a portfolio, providing efficient and effective coordination of a complex range of activities by clearly defining project team and stakeholder roles and responsibilities that are aligned with the delivery of the expected benefits. You will ensure effective identification of risks and pro-active solutioning to mitigate risks and impact on timelines.
Client Impact
- Manage deliverable development and workstreams on multiple large, complex high-value projects across a range of industries, problem statements, and cultures
- Utilize proven, accredited project and change management methodologies and techniques to help clients drive measurable value
- Define scope, timelines, and budget and perform cost, benefit, and risk analyses
- Report on issues, risks, progress, and timelines and summarize effectively, offering analysis, options, and credible solutions
- Manage working relationship with client managers, and act as trusted and reliable partner
Team Collaboration & Culture
- Develop sound business recommendations and deliver effective client presentations
- Plan, organize, and structure own work and that of junior project team members to address client problems
- Lead team and external meetings, and lead or co-lead project management
- Contribute to the firm's intellectual capital and solution development, being a strong brand ambassador for Mastercard and Data & Services
- Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior team members
Qualifications
Basic qualifications
- Undergraduate degree with work experience in project management and change management methodologies and techniques
- 4-6 years of Project Management experience
- Exposure to financial institutions, payments, and/or consultancies
- Experience managing clients or internal stakeholders
- Logical, structured thinking
- Advanced Word, Excel, and PowerPoint skills
- Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
- Ability to communicate effectively in English and the local office language (if applicable)
- Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
Preferred qualifications
- Experience developing and implementing solutions and measuring impact on clients' business
- Experience coaching junior consultants
- Have completed or interested in pursuing recognized professional accreditation, such as Project Management Professional (PMP)
- Knowledge of Project Management tools
- Exposure to payments and/or retail banking or merchants
- MBA or master's degree with relevant specialization (not required)
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Join to apply for the Associate Managing Consultant/PMO, Advisors Program Management, Advisors & Consulting Services role at Mastercard

Join to apply for the Associate Managing Consultant/PMO, Advisors Program Management, Advisors & Consulting Services role at Mastercard

Get AI-powered advice on this job and more exclusive features.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title And Summary
Associate Managing Consultant/PMO, Advisors Program Management, Advisors & Consulting Services
Associate Managing Consultant – Program Management, Advisors & Consulting Services
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Program Management consultants lead clients through business transformations by implementing strategically important Mastercard assets and services to bring value and drive growth. They serve as the Center of Engagement across all stakeholders within Mastercard and the client’s organization.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: and Responsibilities
You will manage multiple projects within a portfolio, providing efficient and effective coordination of a complex range of activities by clearly defining project team and stakeholder roles and responsibilities that are aligned with the delivery of the expected benefits. You will ensure effective identification of risks and pro-active solutioning to mitigate risks and impact on timelines.
Client Impact

• Manage deliverable development and workstreams on multiple large, complex high-value projects across a range of industries, problem statements, and cultures
• Utilize proven, accredited project and change management methodologies and techniques to help clients drive measurable value
• Define scope, timelines, and budget and perform cost, benefit, and risk analyses
• Report on issues, risks, progress, and timelines and summarize effectively, offering analysis, options, and credible solutions
• Manage working relationship with client managers, and act as trusted and reliable partner
  

Team Collaboration & Culture

• Develop sound business recommendations and deliver effective client presentations
• Plan, organize, and structure own work and that of junior project team members to address client problems
• Lead team and external meetings, and lead or co-lead project management
• Contribute to the firm's intellectual capital and solution development, being a strong brand ambassador for Mastercard and Data & Services
• Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior team members
  

Qualifications
Basic qualifications

• Undergraduate degree with work experience in project management and change management methodologies and techniques
• 4-6 years of Project Management experience
• Exposure to financial institutions, payments, and/or consultancies
• Experience managing clients or internal stakeholders
• Logical, structured thinking
• Advanced Word, Excel, and PowerPoint skills
• Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
• Ability to communicate effectively in English and the local office language (if applicable)
• Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
  

Preferred Qualifications

• Experience developing and implementing solutions and measuring impact on clients' business
• Experience coaching junior consultants
• Have completed or interested in pursuing recognized professional accreditation, such as Project Management Professional (PMP)
• Knowledge of Project Management tools
• Exposure to payments and/or retail banking or merchants
• MBA or master’s degree with relevant specialization (not required)
  

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Consulting, Information Technology, and Sales
• Industries Financial Services, IT Services and IT Consulting, and Technology, Information and Internet

Referrals increase your chances of interviewing at Mastercard by 2x

Sign in to set job alerts for “Associate Management Consultant” roles. Client Solutions Associate (Hong Kong - October 2025)

Wan Chai District, Hong Kong SAR 1 week ago

Senior Associate, Category Planning & Operations (Data analysis/ Project Management) Associate (12 months contract) – Post Trade Business Implementation and Analytics Data Operations Analyst – Reference Data_HK Assistant Manager, Research and Analytics (Ref: IAR164 /25, 10478) Business Analyst Manager, Amazon Private Brand Consultant/ Senior Consultant (Data Strategy) - AI & Data - Hong Kong(314331) Senior Consultant, Management Consulting, Digital Enablement (DE) Senior Seller Consultant, Category Management

Wan Chai District, Hong Kong SAR 2 months ago

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Associate/Associate Director, Business Management Associate/Associate Director, Business Management

6 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Job Descriptions:

We are looking for a highly motivated and detail-oriented individual to join our Wealth Management Business Management team. This role sits within the Middle Office function and plays a pivotal role in regulatory-facing projects, business enablement, and operational governance. The ideal candidate will bring a solid understanding of SFC regulatory frameworks, licensing requirements, and end-to-end business process formulation.

Job Description

Job Descriptions:

We are looking for a highly motivated and detail-oriented individual to join our Wealth Management Business Management team. This role sits within the Middle Office function and plays a pivotal role in regulatory-facing projects, business enablement, and operational governance. The ideal candidate will bring a solid understanding of SFC regulatory frameworks, licensing requirements, and end-to-end business process formulation.

Key Responsibilities

• Formulate internal business flows and operational models to ensure readiness for new product types, license uplift, or platform expansions in alignment with regulatory expectations and licensing regime
• Ensure on-going compliance on relevant regulatory regime, formulate policies and procedures for front-line sales operation
• Oversee implementation of sales processes and procedures to ensure compliance of regulatory requirements include but not limit to trading documentations, pre/post-trade control, selling compliance, suitability assessment
• Participate in new initiatives and projects include but not limit to trading platform/systems/digital channel development and enhancement
  
  

Job Requirements

• Bachelor’s degree, preferably major in Finance, business, or related discipline
• With relevant experience in business management, regulatory advisory within a licensed financial institution or regulator is ideal but not a must
• Experience working with licensing matters, operational policy design, or regulator communication is a strong advantage
• Proactive mindset, strong communication and organizational skills
• Proficiency in Microsoft Office – Word, PowerPoint, Excel, experience in VBA is an advantage
• Fluent Cantonese and English. Spoken Mandarin a major plus
  
  

Benefits & Others

We offer an attractive remuneration package and fringe benefits to the right candidate. Interested applicants please send detailed resume stating present and expected salaries, as well as date of availability, by clicking "Apply" or by sending it to

(Data collected will be kept strictly confidential and used for recruitment purpose only.)

Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Full-time

Job function

• Job function Business Development and Sales

Get notified about new Director Business Management jobs in Sheung Wan, Hong Kong SAR .

Director, Business Transformation, Asia Pacific (18-month contract) Associate Managing Director (Based at Shenzhen)SHENZHEN | MANAGEMENT Senior Manager, Business Operations & Enterprise Business, APAC Senior Director, Business Management, Distribution Senior Director, Relationship Management Operations Business Transformation, Director / Associate Director Senior Director, Relationship Management Associate Director, Business Development & Strategic Initiatives – Japan Associate Director, Business Services, APAC Associate Director, Business Development (Strategy & Execution) – Japan Commercial Director - China Region (Retail/Partnership) Director - APAC Corporate Communications Associate Director, Strategic Accounts – Japan (based in Tokyo)

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Director, Business Management, CEO Office

Join to apply for the Director, Business Management, CEO Office role at Manulife

Director, Business Management, CEO Office

Join to apply for the Director, Business Management, CEO Office role at Manulife

We are seeking a highly capable and driven professional to serve as Director, Business Management, CEO Office. This role will support the Head of Business Management, CEO Office in advancing performance and expense-related priorities to help meet the efficiency targets set by the CEO of Wealth and Asset Management in Asia. The Director, Business Management, CEO Office is responsible for optimizing organizational efficiency, resource allocation, sales effectiveness, and cost management. The role requires close collaboration with business channels, finance, and operations, with a strong focus on enhancing employee performance and overall productivity.

Position Responsibilities

• Lead productivity tracking and operational efficiency efforts across regions.
• Partner with Finance to ensure accurate attribution of expenses by market and channel.
• Recommend and implement initiatives to optimize cost structures and resource utilization.
• Prepare reports and dashboards to measure productivity and business performance.
• Additional responsibilities include:
• Performance Management: Setting performance benchmarks, analyzing data, and implementing strategies to enhance employee performance and productivity. This is specifically related to sales channel, partners productivity, markets, and other metrics to be defined, but associated with our Distribution organization across Retail, Institutional and Retirement
• Productivity Improvement: Identifying and implementing initiatives to streamline processes, eliminate inefficiencies, and boost overall output.
• Cost Optimization: Analyzing expenses, identifying areas for cost reduction, and implementing strategies to minimize spending without compromising quality or effectiveness.
• Goal Alignment: Ensuring that individual, team, and organizational goals are aligned with strategic objectives, fostering a sense of purpose and accountability. Partner with business channel units to review the components and compensation plans that are associated with sales performance, for consistency
• Data Analysis and Reporting: Tracking key metrics and KPIs, analyzing data to identify areas for improvement, and reporting on progress and impact.
• Collaboration and Leadership: Collaborating with various departments, including HR, finance, and operations, to drive productivity and cost management initiatives.
• Innovation, Tools and Technology: constantly assess ways to automate and use Gen AI to improve sales productivity and processes suggesting to responsible units’ alternative ways to achieve better results.
  

Required Qualifications

• Minimum of 10 years of professional experience in financial services, consulting, or corporate strategy
• Strategic thinking and problem-solving.
• Being results-orientated with a focus on measurable outcomes.
• Strong decision-making, organizational, analytical, and communication skills
• Experienced with change management, productivity methodologies (scrum, agile, six sigma, lean, etc)
• Ability to inspire and motivate teams to achieve high performance.
• Can resolve conflict across markets and different units
• Experience working in Asia; exposure to asset or wealth management is preferred
• Bachelor's degree required; MBA or other advanced degree preferred
  
  

When You Join Our Team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.
  
  

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Working Arrangement

Hybrid

Seniority level

• Seniority level Director

Employment type

• Employment type Full-time

Job function

• Industries Insurance

Referrals increase your chances of interviewing at Manulife by 2x

Get notified about new Director Business Management jobs in Hong Kong, Hong Kong SAR .

Director, Business Transformation, Asia Pacific (18-month contract) Director of Corporate Services & Strategic Operations

Hong Kong, Hong Kong SAR HK$150,000.00-HK$200,000.00 1 week ago

Wan Chai District, Hong Kong SAR 3 weeks ago

Senior Director, Business Management, Distribution Head of Business Management and Platform, HK MSIM China, Chief Operating Officer, ED or VP, Shenzhen or Shanghai Section Head, Operations (Retail Business Management) Senior Manager, Commercial & Business Development

Shenzhen, Guangdong, China CN¥90,000.00-CN¥120,000.00 1 year ago

Section Head, Operations (Retail Business Management) Head of Asia – Business Development (Fintec, HK & Mainland)

Kwun Tong District, Hong Kong SAR 43 minutes ago

Head of Business Development, South Asia, Life & Health

Wan Chai District, Hong Kong SAR 2 weeks ago

Director of Business Operations - FinTech/Blockchain Associate Managing Director (Based at Shenzhen)SHENZHEN | MANAGEMENT

Kwun Tong District, Hong Kong SAR 6 days ago

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We're currently looking for a high caliber professional to join our team as a **Capital Markets Business Manager, VP** based in Hong Kong. This is a senior level position responsible for managing a broad range of Capital Markets Business Management activities, setting strategy and providing direction, leadership, etc. Capital Markets Products includes Equities, Fixed Income, FX and Structured Products. This role will be responsible for the development of product plans, strategies, while coordinating product lines through product life-cycles with the wider organization to ensure Product teams are operating in line with regulations, inhouse with Citi policies and standards.
**Responsibilities:**
+ Work with a team of Product Managers to accomplish established goals within the Capital Markets business.
+ Liaise with 1st and 2nd functions to address day-to-day Product related queries.
+ Oversee strategic roadmap, development, launch, and marketing to gain maximum benefit from each product.
+ Oversee day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results.
+ Develop plans and execute functional strategies for a country, region, or business requiring coordination and integration across units as well as provide input into strategic decisions for the Capital Markets business Oversee all aspects of program life cycle management including market demands, technology trends, and the competitive field.
+ Develop and communicate plans to approach the marketplace, and coordinate and implement procedures.
+ Help drive innovation by working with external partners/alliances to develop products, manage vendor relationships, and prepare agreements.
+ Review issues and root causes and work with relevant stakeholders and counterparts in resolving it.
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
**Qualifications:**
+ 6-10 years of relevant experience
+ Experience managing across multi-function and/or global business
+ Functional experience in marketing, credit, acquisitions, product development, or analytics
+ Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
+ Ability to work unsupervised and adjust priorities quickly as circumstances dictate
+ Consistently demonstrates clear and concise written and verbal communication
+ Demonstrated analytical skills
+ Demonstrated problem-solving and decision-making skills
+ Consistently demonstrates clear and concise written and verbal communication
+ Ability to work in a team-oriented environment
**Education:**
+ Bachelor's degree/University degree or equivalent experience
+ Master's degree preferred
---
**Job Family Group:**
Product Management and Development
---
**Job Family:**
Product Management
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**We are seeking a highly capable and driven professional to serve as Director, Business Management, CEO Office. This role will support the Head of Business Management, CEO Office in advancing performance and expense-related priorities to help meet the efficiency targets set by the CEO of Wealth and Asset Management in Asia. The Director, Business Management, CEO Office is responsible for optimizing organizational efficiency, resource allocation, sales effectiveness, and cost management. The role requires close collaboration with business channels, finance, and operations, with a strong focus on enhancing employee performance and overall productivity.**
**Position Responsibilities:**
+ Lead productivity tracking and operational efficiency efforts across regions.
+ Partner with Finance to ensure accurate attribution of expenses by market and channel.
+ Recommend and implement initiatives to optimize cost structures and resource utilization.
+ Prepare reports and dashboards to measure productivity and business performance.
+ Additional responsibilities include:
+ Performance Management: Setting performance benchmarks, analyzing data, and implementing strategies to enhance employee performance and productivity. This is specifically related to sales channel, partners productivity, markets, and other metrics to be defined, but associated with our Distribution organization across Retail, Institutional and Retirement
+ Productivity Improvement: Identifying and implementing initiatives to streamline processes, eliminate inefficiencies, and boost overall output.
+ Cost Optimization: Analyzing expenses, identifying areas for cost reduction, and implementing strategies to minimize spending without compromising quality or effectiveness.
+ Goal Alignment: Ensuring that individual, team, and organizational goals are aligned with strategic objectives, fostering a sense of purpose and accountability. Partner with business channel units to review the components and compensation plans that are associated with sales performance, for consistency
+ Data Analysis and Reporting: Tracking key metrics and KPIs, analyzing data to identify areas for improvement, and reporting on progress and impact.
+ Collaboration and Leadership: Collaborating with various departments, including HR, finance, and operations, to drive productivity and cost management initiatives.
+ Innovation, Tools and Technology: constantly assess ways to automate and use Gen AI to improve sales productivity and processes suggesting to responsible units' alternative ways to achieve better results.
**Required Qualifications:**
+ Minimum of 10 years of professional experience in financial services, consulting, or corporate strategy
+ Strategic thinking and problem-solving.
+ Being results-orientated with a focus on measurable outcomes.
+ Strong decision-making, organizational, analytical, and communication skills
+ Experienced with change management, productivity methodologies (scrum, agile, six sigma, lean, etc)
+ Ability to inspire and motivate teams to achieve high performance.
+ Can resolve conflict across markets and different units
+ Experience working in Asia; exposure to asset or wealth management is preferred
+ Bachelor's degree required; MBA or other advanced degree preferred
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
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Associate/Associate Director, Business Management Associate/Associate Director, Business Management

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Job Descriptions:
We are looking for a highly motivated and detail-oriented individual to join our Wealth Management Business Management team. This role sits within the Middle Office function and plays a pivotal role in regulatory-facing projects, business enablement, and operational governance. The ideal candidate will bring a solid understanding of SFC regulatory frameworks, licensing requirements, and end-to-end business process formulation.

Job Description
Job Descriptions:
We are looking for a highly motivated and detail-oriented individual to join our Wealth Management Business Management team. This role sits within the Middle Office function and plays a pivotal role in regulatory-facing projects, business enablement, and operational governance. The ideal candidate will bring a solid understanding of SFC regulatory frameworks, licensing requirements, and end-to-end business process formulation.
Key Responsibilities

• Formulate internal business flows and operational models to ensure readiness for new product types, license uplift, or platform expansions in alignment with regulatory expectations and licensing regime
• Ensure on-going compliance on relevant regulatory regime, formulate policies and procedures for front-line sales operation
• Oversee implementation of sales processes and procedures to ensure compliance of regulatory requirements include but not limit to trading documentations, pre/post-trade control, selling compliance, suitability assessment
• Participate in new initiatives and projects include but not limit to trading platform/systems/digital channel development and enhancement
  

Job Requirements

• Bachelor’s degree, preferably major in Finance, business, or related discipline
• With relevant experience in business management, regulatory advisory within a licensed financial institution or regulator is ideal but not a must
• Experience working with licensing matters, operational policy design, or regulator communication is a strong advantage
• Proactive mindset, strong communication and organizational skills
• Proficiency in Microsoft Office – Word, PowerPoint, Excel, experience in VBA is an advantage
• Fluent Cantonese and English. Spoken Mandarin a major plus
  

Benefits & Others
We offer an attractive remuneration package and fringe benefits to the right candidate. Interested applicants please send detailed resume stating present and expected salaries, as well as date of availability, by clicking "Apply" or by sending it to
(Data collected will be kept strictly confidential and used for recruitment purpose only.) Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Full-time

Job function

• Job function Business Development and Sales

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