What Jobs are available for National Retail in Hong Kong?

Employment Type: Full-Time (On-Site in Hong Kong)Department: Retail & Merchandising

Reports To: CEO

Job Overview

We are seeking a native Japanese speaker residing in Hong Kong to oversee retail operations for our pet product business while leading exclusive sourcing of high-quality Japanese pet products directly from Japan. This role is critical to bridging our Hong Kong retail presence with authentic Japanese pet brands, ensuring operational excellence in-store and curating products that meet local customer demand for safety, innovation, and quality. The ideal candidate will be quick learner with a preference for pet ownership and understanding of Japanese pet product markets, supplier networks, and cross-cultural communication skills.

Key Responsibilities

1. Retail Operations Management (Hong Kong)

Lead daily operations of our Hong Kong pet retail store(s), including staffing, inventory management, customer service, and sales performance.

Develop and implement retail strategies to drive foot traffic, increase conversion rates, and meet monthly/quarterly sales targets.

Train, supervise, and motivate retail teams (including part-time staff) to deliver exceptional customer experiences, with a focus on educating customers about Japanese pet product features and benefits.

Monitor in-store inventory levels, coordinate stock replenishment, and minimize shrinkage through effective stock control processes.

Ensure compliance with Hong Kong retail regulations, health and safety standards, and company policies.

Analyze retail performance data (sales, customer feedback, inventory turnover) to identify trends and recommend improvements.

Collaborate with marketing teams to execute in-store promotions, product launches, and seasonal campaigns for Japanese pet products.

1. Japanese Pet Product Sourcing (Japan & Hong Kong)

Source, evaluate, and onboard authentic Japanese pet product suppliers (e.g., pet food, toys, grooming tools, healthcare products) to expand our product portfolio.

Conduct regular sourcing trips to Japan (3–4 times annually, duration 4 days) to meet suppliers, inspect product quality, negotiate terms, and identify new trends.

Manage end-to-end sourcing workflows: from supplier selection and order placement to logistics coordination (shipping to Hong Kong) and customs clearance.

Maintain strong relationships with Japanese suppliers, ensuring timely communication, resolving issues (e.g., delivery delays, quality concerns), and securing competitive pricing.

Conduct market research on Japanese pet product trends, consumer preferences, and competitor offerings to inform sourcing decisions and product assortments.

Requirements

Language: Native Japanese speaker; fluent in English (written and spoken) – Cantonese proficiency is a plus (for customer service and local team coordination).

Residency: Must be a permanent resident of Hong Kong or hold a valid work visa for Hong Kong (no sponsorship provided for relocation).

Experience:

2–3 years of retail operations management experience (preferably in pet products, FMCG, or lifestyle retail).

Skills:

Strong project management skills: ability to prioritize tasks, manage multiple workflows (retail + sourcing), and meet deadlines.

Excellent negotiation and communication skills (to engage with Japanese suppliers and local retail teams).

Basic knowledge of logistics, shipping, and customs clearance processes for importing goods to Hong Kong.

Proficiency in Microsoft Office

Travel: Willingness to travel to Japan 3–4 times annually (all travel expenses covered by the company).

What We Offer

Competitive monthly salary (HK$20,000–HK$30,000, based on experience) + performance-based bonus.

Full benefits package: Hong Kong Mandatory Provident Fund (MPF), medical insurance.

Opportunity to shape the growth of a dynamic pet retail brand, with autonomy to curate Japanese product assortments.

Collaborative work environment with a small, dedicated team focused on customer satisfaction and product quality.

How to Apply

Please submit your resume (in English) and a cover letter (briefly explaining your retail and sourcing experience, and why you're interested in this role) to (APPLYNOW) with the subject line: "Retail & Sourcing Specialist – (Your Name)".Only shortlisted candidates will be contacted for interviews (in-person in Hong Kong or via video call).

Join us in the vibrant heart of Hong Kong Our office is conveniently located near an MTR station, making your daily commute a breeze.

About The Wee Bean:

The Wee Bean is a Hong Kong-based baby brand specializing in organic baby essentials and gifts. We provide busy parents and friends with a convenient platform to find unique and practical gifts. Our commitment to creating products that are kind to your baby extends to our planet as well. We are on the lookout for a creative individual to join our dynamic team

Responsibilities:

• Assist on sales daily operations - both online and offline, which includes order fulfilment
• Handle customer service - both online and offline
• Generate reports and sales invoices
• Assisting with coordinating restocking, and monitoring product availability
• Work closely with Marketing to support promotional activities and ad hoc tasks (e.g. seeding and outreach)
• Ability to work 4 - 5 days a week, 5 - 6 hours a day

Requirements

• Fluent in written and spoken English. Fluency in written and spoken Chinese would be a bonus.
• Experience in e-commerce is a strong advantage
• Marketing degree or experience a bonus.
• Knowledge in Canva, Capcut and social media platforms a plus.
• Responsible, detail-minded, and eager to learn in a fast-paced environment
• Passionate about e-commerce and online retail

Responsibilities:

Provide daily customer support with order placement, payments, and invoice validation.

Manage invoicing, sales follow-ups, quotations, promotions, and returns efficiently.

Facilitate communication with customers and collaborate with internal teams effectively.

Assist in order forecasting, check order status, and monitor shipment schedules regularly.

Prepare weekly and monthly sales reports to track performance accurately.

Participate in sales events and perform ad hoc tasks as needed to support the team.

Requirements:

Diploma in Business Administration or a related field.

Minimum of 3 years of experience in a sales support role, preferably in the retail sector.

Independent, self-motivated team player with strong interpersonal, communication, negotiation, and analytical skills.

Proficiency in English, Mandarin, and Cantonese (both written and spoken).

Proficient in MS Office; knowledge of POS systems is an advantage.

Our company is committed to providing equal opportunities to all qualified job applicants. If you are interested in joining our team, please send us your CV to apply.

We offer performance bonuses, annually increasing vacation days, and various types of leave, including birthday leave, marriage leave, compassionate leave, and adoption leave. Our comprehensive medical benefits include outpatient care, hospitalization, and dental services. Additionally, we provide quarterly free goods, staff purchase discounts, career advancement opportunities, and a competitive salary for the right candidate.

All personal data collected will be handled with strict confidentiality and used solely for recruitment purposes. Unsuccessful applications will be disposed of after three months.

Applicants have the right to access and amend the personal data submitted in their application. For any inquiries regarding personal data, please contact the Human Resources Department.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

Full-time

Responsibilities:

• Provide daily customer support with order placement, payments, and invoice validation.
• Manage invoicing, sales follow-ups, quotations, promotions, and returns efficiently.
• Facilitate communication with customers and collaborate with internal teams effectively.
• Assist in order forecasting, check order status, and monitor shipment schedules regularly.
• Prepare weekly and monthly sales reports to track performance accurately.
• Participate in sales events and perform ad hoc tasks as needed to support the team.

Requirements:

• Diploma in Business Administration or a related field.
• Minimum of 3 years of experience in a sales support role, preferably in the retail sector.
• Independent, self-motivated team player with strong interpersonal, communication, negotiation, and analytical skills.
• Proficiency in English, Mandarin, and Cantonese (both written and spoken).
• Proficient in MS Office; knowledge of POS systems is an advantage.

Our company is committed to providing equal opportunities to all qualified job applicants. If you are interested in joining our team, please send us your CV to apply.

We offer performance bonuses, annually increasing vacation days, and various types of leave, including birthday leave, marriage leave, compassionate leave, and adoption leave. Our comprehensive medical benefits include outpatient care, hospitalization, and dental services. Additionally, we provide quarterly free goods, staff purchase discounts, career advancement opportunities, and a competitive salary for the right candidate.

All personal data collected will be handled with strict confidentiality and used solely for recruitment purposes. Unsuccessful applications will be disposed of after three months.

Applicants have the right to access and amend the personal data submitted in their application. For any inquiries regarding personal data, please contact the Human Resources Department.

CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We're industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression.

We are an international company that cares about culture and diversity. Our group is headquartered in Hong Kong and has offices in Los Angeles, Seoul, Shanghai, Taipei, Tokyo and our team comes from 27+ nationalities.

We stand up for what we believe in by supporting causes that matter to us and our global community. At CASETiFY, we embrace diversity and inclusivity. As an equal opportunity employer, we encourage applicants from all backgrounds to apply. We are also committed to sponsoring work visas on behalf of qualified candidates if necessary.

Purpose of Position

As CASETiFY expands its retail presence in the French market, we are seeking a proactive and detail-oriented Retail Operations Intern to support the setup and smooth operation of our stores. This role provides critical assistance in day-to-day operations, visual merchandising compliance, and administrative support for expansion activities. This internship offers hands-on experience in global retail operations and the opportunity to be part of an exciting market expansion journey.

Job Description

Day-to-day Retail Operations Support

• Inventory Tracking: Coordinate and organize inventory and stock management documentation for stock replenishment
• Store Supplies: Assist with vendor communication and store supplies ordering

Visual Merchandising Strategy & Execution

• Assist in creating and compiling weekly and monthly visual merchandising plans, ensuring they are tailored to local campaigns and seasonal themes
• Assist in implementing VM updates across the stores, ensuring compliance with global brand guidelines
• Coordinate the localisation of VM materials (signage, pricing tags, etc.) for the French market and ensure accuracy
• Track in-store marketing asset placement (POP materials, digital screens, etc.) to ensure compliance

Creative Support & Local Marketing

• Marketing Strategy: Contribute to retail marketing content and initiatives to prioritise local brand awareness efforts
• Marketing Initiative Support: Assist with User-Generated Content (UGC) marketing, social media content, and in-store marketing initiatives

Requirement

• Currently studying or recently graduated in Retail Management, Marketing, Visual Merchandising, or a related field
• Strong in English communication
• Strong organizational and time-management skills with attention to detail
• Comfortable using Google Workspace and Canva; bonus if familiar with any project management tools
• Strong interest in tech, design, and retail trends
• Able to work independently in a fast-paced environment

Working Schedule:

Total 16 hours/ week. Either 2 full days; 1 full day + 2 half days (PM preferred).

Key Responsibilities

• Assist operations team in execution and coordination with Operations Department and retail team for PO creation & Payment Support
• Perform administrative tasks (e.g. consolidate and review MOS / Write-off report, update training material, order store supplies)
• Digitalize the Retail Operations tools & documentation; improve operations efficiency
• Assist in special projects as needed.

CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We're industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression.

We are an international company that cares about culture and diversity. Our group is headquartered in Hong Kong and has offices in Los Angeles, Seoul, Shanghai, Taipei, Tokyo and our team comes from 27+ nationalities.

We stand up for what we believe in by supporting causes that matter to us and our global community. At CASETiFY, we embrace diversity and inclusivity. As an equal opportunity employer, we encourage applicants from all backgrounds to apply. We are also committed to sponsoring work visas on behalf of qualified candidates if necessary.

Purpose of Position

As CASETiFY expands its retail presence in the French market, we are seeking a proactive and detail-oriented Retail Operations Intern to support the setup and smooth operation of our stores. This role provides critical assistance in day-to-day operations, visual merchandising compliance, and administrative support for expansion activities. This internship offers hands-on experience in global retail operations and the opportunity to be part of an exciting market expansion journey.

Job Description

Day-to-day Retail Operations Support

• Inventory Tracking: Coordinate and organize inventory and stock management documentation for stock replenishment
• Store Supplies: Assist with vendor communication and store supplies ordering

Visual Merchandising Strategy & Execution

• Assist in creating and compiling weekly and monthly visual merchandising plans, ensuring they are tailored to local campaigns and seasonal themes
• Assist in implementing VM updates across the stores, ensuring compliance with global brand guidelines
• Coordinate the localisation of VM materials (signage, pricing tags, etc.) for the French market and ensure accuracy
• Track in-store marketing asset placement (POP materials, digital screens, etc.) to ensure compliance

Creative Support & Local Marketing

• Marketing Strategy: Contribute to retail marketing content and initiatives to prioritise local brand awareness efforts
• Marketing Initiative Support: Assist with User-Generated Content (UGC) marketing, social media content, and in-store marketing initiatives

Requirement

• Currently studying or recently graduated in Retail Management, Marketing, Visual Merchandising, or a related field
• Strong in English communication
• Strong organizational and time-management skills with attention to detail
• Comfortable using Google Workspace and Canva; bonus if familiar with any project management tools
• Strong interest in tech, design, and retail trends
• Able to work independently in a fast-paced environment

CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We're industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression.

We are an international company that cares about culture and diversity. Our group is headquartered in Hong Kong and has offices in Los Angeles, Seoul, Shanghai, Taipei, Tokyo and our team comes from 27+ nationalities.

We stand up for what we believe in by supporting causes that matter to us and our global community. At CASETiFY, we embrace diversity and inclusivity. As an equal opportunity employer, we encourage applicants from all backgrounds to apply. We are also committed to sponsoring work visas on behalf of qualified candidates if necessary.

Purpose of Position
As CASETiFY expands its retail presence in the French market, we are seeking a proactive and detail-oriented Retail Operations Intern to support the setup and smooth operation of our stores. This role provides critical assistance in day-to-day operations, visual merchandising compliance, and administrative support for expansion activities. This internship offers hands-on experience in global retail operations and the opportunity to be part of an exciting market expansion journey.

Job Description
Day-to-day Retail Operations Support

• Inventory Tracking: Coordinate and organize inventory and stock management documentation for stock replenishment
• Store Supplies: Assist with vendor communication and store supplies ordering

Visual Merchandising Strategy & Execution

• Assist in creating and compiling weekly and monthly visual merchandising plans, ensuring they are tailored to local campaigns and seasonal themes
• Assist in implementing VM updates across the stores, ensuring compliance with global brand guidelines
• Coordinate the localisation of VM materials (signage, pricing tags, etc.) for the French market and ensure accuracy
• Track in-store marketing asset placement (POP materials, digital screens, etc.) to ensure compliance

Creative Support & Local Marketing

• Marketing Strategy: Contribute to retail marketing content and initiatives to prioritise local brand awareness efforts
• Marketing Initiative Support: Assist with User-Generated Content (UGC) marketing, social media content, and in-store marketing initiatives

Requirement

• Currently studying or recently graduated in Retail Management, Marketing, Visual Merchandising, or a related field
• Strong in English communication
• Strong organizational and time-management skills with attention to detail
• Comfortable using Google Workspace and Canva; bonus if familiar with any project management tools
• Strong interest in tech, design, and retail trends
• Able to work independently in a fast-paced environment

Ready to Shape the Future of Health and Wellness?

At Vita Green, we are all about creating a healthier, happier world, and we want you to be part of it 

About Vita Green Group

Here at Vita Green, we are all about creating something remarkable—be it careers, innovations, or impactful sales and marketing strategies We believe every part of your journey can come together to make something truly exceptional.

Standing at the forefront of the health and wellness supplements industry, we are headquartered in Hong Kong and operating in multiple regional offices across the globe. With a diverse portfolio of established brands, including Dr. Choice, Naturo Vita, our product offerings are constantly expanding, reaching markets worldwide and paving the way for a healthier future. 

Position overview

As the Retail Operations Executive at Vita Green, you will play a pivotal role in managing and optimizing "All" Vita Green Retail Store operations, also including all pop-up and all of the event like: Food Expo and etc. Join us at Vita Green and be part of a team dedicated to making a positive impact on wellness worldwide.

What you'll be doing

• Maintain effective daily operations of retail shops
• Manage sales activities, inventory control, purchase orders, and commission calculations
• Ensure smooth and efficient promotion execution
• Support Vita Green Group's retail operations in a timely and orderly manner
• Assist with stock take, cash flow management, and setting up events like pop-up stores

Requirements

Who we're looking for

• Diploma or above in any discipline with at least 2-3 years of relevant experience, preferably within the retail industry
• Strong communication and interpersonal skills
• Strong organizational and time management skills
• Proficient in MS Excel, Word, PowerPoint and Chinese word processing
• Familiar with POS and ERP system is an advantage
• Willing to work at shops and outside events

Benefits

Why Join Us

We value your professional and personal growth - fostering a positive work culture is our priority. Here, you'll find more than just a job, you'll discover a genuine opportunity to thrive.

• Be part of a forward-thinking company dedicated to health and wellness.

• Engage in pioneering projects that push the boundaries of innovation.

• Opportunities for professional growth and development.

• Flexible working schedule that promotes work-life harmony.

• Causal wear every day

• Collaborate with a talented and diverse team.

• Exclusive employee discounts on our products and much more

And more

Vita Green Health Products Co., Ltd. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in our mission to make a positive impact on wellness around the world