106 National Retail jobs in Hong Kong

Employment Type: Full-Time (On-Site in Hong Kong)Department: Retail & Merchandising

Reports To: CEO

Job Overview

We are seeking a native Japanese speaker residing in Hong Kong to oversee retail operations for our pet product business while leading exclusive sourcing of high-quality Japanese pet products directly from Japan. This role is critical to bridging our Hong Kong retail presence with authentic Japanese pet brands, ensuring operational excellence in-store and curating products that meet local customer demand for safety, innovation, and quality. The ideal candidate will be quick learner with a preference for pet ownership and understanding of Japanese pet product markets, supplier networks, and cross-cultural communication skills.

Key Responsibilities

1. Retail Operations Management (Hong Kong)

Lead daily operations of our Hong Kong pet retail store(s), including staffing, inventory management, customer service, and sales performance.

Develop and implement retail strategies to drive foot traffic, increase conversion rates, and meet monthly/quarterly sales targets.

Train, supervise, and motivate retail teams (including part-time staff) to deliver exceptional customer experiences, with a focus on educating customers about Japanese pet product features and benefits.

Monitor in-store inventory levels, coordinate stock replenishment, and minimize shrinkage through effective stock control processes.

Ensure compliance with Hong Kong retail regulations, health and safety standards, and company policies.

Analyze retail performance data (sales, customer feedback, inventory turnover) to identify trends and recommend improvements.

Collaborate with marketing teams to execute in-store promotions, product launches, and seasonal campaigns for Japanese pet products.

1. Japanese Pet Product Sourcing (Japan & Hong Kong)

Source, evaluate, and onboard authentic Japanese pet product suppliers (e.g., pet food, toys, grooming tools, healthcare products) to expand our product portfolio.

Conduct regular sourcing trips to Japan (3–4 times annually, duration 4 days) to meet suppliers, inspect product quality, negotiate terms, and identify new trends.

Manage end-to-end sourcing workflows: from supplier selection and order placement to logistics coordination (shipping to Hong Kong) and customs clearance.

Maintain strong relationships with Japanese suppliers, ensuring timely communication, resolving issues (e.g., delivery delays, quality concerns), and securing competitive pricing.

Conduct market research on Japanese pet product trends, consumer preferences, and competitor offerings to inform sourcing decisions and product assortments.

Requirements

Language: Native Japanese speaker; fluent in English (written and spoken) – Cantonese proficiency is a plus (for customer service and local team coordination).

Residency: Must be a permanent resident of Hong Kong or hold a valid work visa for Hong Kong (no sponsorship provided for relocation).

Experience:

2–3 years of retail operations management experience (preferably in pet products, FMCG, or lifestyle retail).

Skills:

Strong project management skills: ability to prioritize tasks, manage multiple workflows (retail + sourcing), and meet deadlines.

Excellent negotiation and communication skills (to engage with Japanese suppliers and local retail teams).

Basic knowledge of logistics, shipping, and customs clearance processes for importing goods to Hong Kong.

Proficiency in Microsoft Office

Travel: Willingness to travel to Japan 3–4 times annually (all travel expenses covered by the company).

What We Offer

Competitive monthly salary (HK$20,000–HK$30,000, based on experience) + performance-based bonus.

Full benefits package: Hong Kong Mandatory Provident Fund (MPF), medical insurance.

Opportunity to shape the growth of a dynamic pet retail brand, with autonomy to curate Japanese product assortments.

Collaborative work environment with a small, dedicated team focused on customer satisfaction and product quality.

How to Apply

Please submit your resume (in English) and a cover letter (briefly explaining your retail and sourcing experience, and why you're interested in this role) to (APPLYNOW) with the subject line: "Retail & Sourcing Specialist – (Your Name)".Only shortlisted candidates will be contacted for interviews (in-person in Hong Kong or via video call).

Luxury Beauty & Skincare

Dynamic Working Environment

Client Details

A prestigious beauty and skincare brand is seeking a seasoned Retail Operations Executive to join their team in a key role. With a strong market presence and a renowned portfolio, this opportunity offers an exciting career path for a driven and detail-oriented professional.

Description

As a Retail Operations Executive, you will play a central role in driving sales performance and enhancing brand experience across our distribution channels-including retail stores, hotels, and beauty salons-in Hong Kong, Macau, and Singapore. You will support business reporting, retail operations, trade marketing execution, and administrative coordination.

Business Reporting & Analysis

• Prepare weekly and monthly sell-in/sell-out reports.
• Consolidate inventory data, market insights, competitor activities, and business trends.
• Maintain and update the database of distribution partners.

Sales & Retail Operations

• Manage and distribute product assortment and pricing lists.
• Oversee product and sample registration processes.
• Coordinate with Customer Service on order and shipment schedules to ensure timely delivery of novelties and marketing samples.
• Maintain POS systems, including creation and testing of promotional codes.
• Calculate sales margins, staff commissions, incentives, and promotional rebates.
• Forecast and allocate testers, samples, and POS materials.
• Conduct regular store visits to ensure compliance with operational SOPs and merchandising standards.
• Liaise with contractors for store maintenance and facility issues.

Trade Marketing & Digital Initiatives

• Develop proposals and coordinate execution of in-store animations and events.
• Launch and monitor CRM programs, evaluating effectiveness.
• Collaborate with HQ and vendors to prepare visual assets and promotional materials for both in-store and digital use.

Operational & Administrative Support

• Validate vendor invoices and coordinate payment schedules with Finance.
• Manage delivery of product incentives, PR samples, and free goods.
• Track and report sales and marketing expenses against budget.

Profile

• Higher Diploma or Degree in Business, Marketing, Communications, or related field.
• Minimum 3 years of experience in retail operations or key account management within the beauty industry.
• Strong communication skills in Cantonese and English; Mandarin is a plus.
• Advanced proficiency in PowerPoint and Excel (including VLOOKUP and Pivot Tables).
• Highly organized, proactive, and collaborative team player.
• Proficient in Microsoft Office Suite.
• Willingness to travel and work flexible hours, including weekends and public holidays, for store events.

Job Offer

This position offers significant growth opportunities and an excellent career path within the company. You will be part of a multinational corporation working in a dynamic environment, with attractive company benefits

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Ms. Chan on

Retail Operations Assistant / Administrative Assistant (Full time /Part time)

Responsibilities:

· Provide full-range support to GDD retail stores, including day-to-day operations, workflow coordination, and inventory management

· Work closely with the Purchasing, Marketing, CS

· Responsible for providing administrative support to the Retail Department (Reports, documents, filing, etc.)

· Support other ad-hoc duties as assigned

Requirements:

· F.5 / DSE or above

· Possess at least 2-3 years of working experience in the retail field, preferably with prior experience in Retail administrative support. A fresh graduate candidate is also considered

· Be detail-minded, with good communication skills

· Good mastery of Excel for reporting and sensitive to figures and analysis

· Fluent in both written and spoken English and Chinese

· Immediate availability is highly preferred

Candidate with more experience will be considered as Retail Administration Officer

We offer competitive remuneration to the right candidate. Interested parties please send your resume with your current and expected salary to the Human Resources & Administration Department by clicking "Apply Now"

For more information about us, please visit our website: 

(Personal data collected will be used for recruitment purposes only.)

Ready to Shape the Future of Health and Wellness?

At Vita Green, we are all about creating a healthier, happier world, and we want you to be part of it

About Vita Green Group

Here at Vita Green, we are all about creating something remarkable—be it careers, innovations, or impactful sales and marketing strategies We believe every part of your journey can come together to make something truly exceptional.

Standing at the forefront of the health and wellness supplements industry, we are headquartered in Hong Kong and operating in multiple regional offices across the globe. With a diverse portfolio of established brands, including Dr. Choice, Naturo Vita, our product offerings are constantly expanding, reaching markets worldwide and paving the way for a healthier future.

Position overview

As the Retail Operations Executive at Vita Green, you will play a pivotal role in managing and optimizing "All" Vita Green Retail Store operations, also including all pop-up and all of the event like: Food Expo and etc. Join us at Vita Green and be part of a team dedicated to making a positive impact on wellness worldwide.

What you'll be doing

• Maintain effective daily operations of retail shops
• Manage sales activities, inventory control, purchase orders, and commission calculations
• Ensure smooth and efficient promotion execution
• Support Vita Green Group's retail operations in a timely and orderly manner
• Assist with stock take, cash flow management, and setting up events like pop-up stores

Who we're looking for

• Diploma or above in any discipline with at least 2-3 years of relevant experience, preferably within the retail industry
• Strong communication and interpersonal skills
• Strong organizational and time management skills
• Proficient in MS Excel, Word, PowerPoint and Chinese word processing
• Familiar with POS and ERP system is an advantage
• Willing to work at shops and outside events

Why Join Us

We value your professional and personal growth – fostering a positive work culture is our priority. Here, you'll find more than just a job, you'll discover a genuine opportunity to thrive.

• Be part of a forward-thinking company dedicated to health and wellness.

• Engage in pioneering projects that push the boundaries of innovation.

• Opportunities for professional growth and development.

• Flexible working schedule that promotes work-life harmony.

• Causal wear every day

• Collaborate with a talented and diverse team.

• Exclusive employee discounts on our products and much more

And more

Vita Green Health Products Co., Ltd. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in our mission to make a positive impact on wellness around the world

#LI-IVAN

Ready to Shape the Future of Health and Wellness?

At Vita Green, we are all about creating a healthier, happier world, and we want you to be part of it 

About Vita Green Group

Here at Vita Green, we are all about creating something remarkable—be it careers, innovations, or impactful sales and marketing strategies We believe every part of your journey can come together to make something truly exceptional.

Standing at the forefront of the health and wellness supplements industry, we are headquartered in Hong Kong and operating in multiple regional offices across the globe. With a diverse portfolio of established brands, including Dr. Choice, Naturo Vita, our product offerings are constantly expanding, reaching markets worldwide and paving the way for a healthier future. 

Position overview

As the Retail Operations Executive at Vita Green, you will play a pivotal role in managing and optimizing "All" Vita Green Retail Store operations, also including all pop-up and all of the event like: Food Expo and etc. Join us at Vita Green and be part of a team dedicated to making a positive impact on wellness worldwide.

What you'll be doing

• Maintain effective daily operations of retail shops
• Manage sales activities, inventory control, purchase orders, and commission calculations
• Ensure smooth and efficient promotion execution
• Support Vita Green Group's retail operations in a timely and orderly manner
• Assist with stock take, cash flow management, and setting up events like pop-up stores

Requirements

Who we're looking for

• Diploma or above in any discipline with at least 2-3 years of relevant experience, preferably within the retail industry
• Strong communication and interpersonal skills
• Strong organizational and time management skills
• Proficient in MS Excel, Word, PowerPoint and Chinese word processing
• Familiar with POS and ERP system is an advantage
• Willing to work at shops and outside events

Benefits

Why Join Us

We value your professional and personal growth - fostering a positive work culture is our priority. Here, you'll find more than just a job, you'll discover a genuine opportunity to thrive.

• Be part of a forward-thinking company dedicated to health and wellness.

• Engage in pioneering projects that push the boundaries of innovation.

• Opportunities for professional growth and development.

• Flexible working schedule that promotes work-life harmony.

• Causal wear every day

• Collaborate with a talented and diverse team.

• Exclusive employee discounts on our products and much more

And more

Vita Green Health Products Co., Ltd. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in our mission to make a positive impact on wellness around the world

Retail Operation Assistant/ Officer (Consumer/ F&B/ Retail Industry)

Job Description:

Provide administrative support to the management, including:

Retail operations

Human resources

Office administration

Perform ad-hoc projects and assignments

Requirements:

Minimum 1-2 years of working experience

Tertiary educated in Business Administration or Marketing

Experience in retail store operations or the catering industry is preferred

Energetic, willing to learn, good communication skills and well-organised

Good team player and able to multitask

Immediate availability is highly preferred

PRIMARY OBJECTIVE

The Retail Operations Director will be the head person to lead and manage the entire retail operations (Mainly focus on Beauty field) at Hong Kong International Airport (HKIA) in terms of operating excellence, staff performance, sales result and customer satisfactory from online to offline. The incumbent will be responsible for driving the business growth and the profitability of our stores through maximizing sales and continuing improvement in operational efficiency and customer experience. S/he will ensure that all our customers and visitors will experience the highest standards when interacting with Shilla Duty Free at HKIA according to the company standards.

JOB DUTIES & RESPONSIBILITIES

Sales & Operation Management

• Lead and oversee all entire retail operations and drive the growth and profitability of the company's retail business at HKIA in terms of operating excellence, staff performance, sales result, inventory and logistics management and customer satisfactory from online to offline;
• Formulate and implement business strategic plans to drive sales, maximize profit, achieve business target while optimizing costs and ROI;
• Identify key prospects and opportunities to increase the growth of business and brand   image;
• Evaluate and explore potential new business development opportunities and oversee the retail site selection, lease negotiations and store operations arrangement;
• Provide regular performance reports and strategic recommendations to Managing Directors
• Prepare and manage retail budget, forecasts and relevant financial reporting
• Drive continuous improvement in operational efficiency by optimizing resources utilization, enhancing productivity through the refinement of SOP and comprehensive training;
• Design and develop attractive sales incentive or commission scheme to motivate high-performing sales team;
• Analyze sales data, consumer trends and market insights to identify opportunities for growth and optimization;

Leadership, Management and Development of Staff

• Lead and coach a team of Retail Operations Manager(s), Store Manager(s), Operations Support and Sales Associate(s) to meet business targets, drive sales growth, foster a culture of sales excellence and customer service;
• Provide guidance to the team(s) fostering a positive work environment and ensuring high employee engagement;

Visual Merchandising

• Lead the Visual Merchandising Team to ensure promotion message is well communicated and organized through optimal visual displays and graphics in store;

E-Commerce/ Online Business

• Develop and execute the overall e-commerce strategy for company, focusing on driving online sales and customer engagement; and optimizing conversion rates.

In-Store Promotion

• Develop and execute the in-store promotions with collaboration with marketing team, finance team, airport authority to drive sales.

Collaboration with business stakeholders

• Collaborate with cross functional teams including Merchandising, Marketing Strategy, Brand and Project Management to develop and implement in-store and/or online marketing & promotion campaign and enhance customer experience;
• Collaborate with internal teams for inventory, procurement, and supply chain processes to ensure product availability;
• Work closely with other functions team to ensure all policies and procedures are aligned with company guideline and relevant law & regulation;
• Maintain strong relationships with key retail partners, Brand Vendors, Airport Authority, HQ and other stakeholders and ensure all policies and procedures are aligned with company's guideline and compliance;

KEY REQUIREMENTS & COMPETENCIES

• 15 years of related work experience in retail operations, preferably in a FMCG or retail environment (experience in Travel Retail is a plus).
• Degree in Business or Management
• Self-starter with strong business acumen and result-oriented
• Hand-on experience in operations and inventory management, supply chain optimization and financial management;
• Familiarity with retail marketing, visual merchandising, and customer experience strategy;
• Outgoing, dependable, pro-active with good communications and interpersonal skills
• Organized with good project and time management skills
• Able to lead and coach with an entrepreneur mindset and creativity
• Good judgment and mature business skill with the ability to build trust with all levels

Join us in the vibrant heart of Hong Kong Our office is conveniently located near an MTR station, making your daily commute a breeze.

About The Wee Bean

The Wee Bean is a Hong Kong-based baby brand specializing in organic baby essentials and gifts. We provide busy parents and friends with a convenient platform to find unique and practical gifts. Our commitment to creating products that are kind to your baby extends to our planet as well. We are on the lookout for a creative individual to join our dynamic team

Responsibilities:

• Assist on sales daily operations - both online and offline, which includes order fulfilment
• Handle customer service - both online and offline
• Assisting with coordinating restocking, and monitoring product availability
• Work closely with Marketing to support promotional activities and ad hoc tasks (e.g. seeding and outreach)
• Ability to work 4 - 5 days a week

Requirements

• Fluent in written and spoken English. Fluency in written and spoken Chinese would be a bonus.
• Experience in e-commerce is a strong advantage
• Responsible, detail-minded, and eager to learn in a fast-paced environment
• Passionate about e-commerce and online retail

Job Types: Part-time, Permanent

Pay: $ $80.00 per hour

Expected hours: 30 per week

Benefits:

• Employee discount
• Opportunities for promotion

Work Location: In person

Ready to Shape the Future of Health and Wellness?

At Vita Green, we are all about creating a healthier, happier world, and we want you to be part of it

About Vita Green Group

Here at Vita Green, we are all about creating something remarkable—be it careers, innovations, or impactful sales and marketing strategies We believe every part of your journey can come together to make something truly exceptional.

Standing at the forefront of the health and wellness supplements industry, we are headquartered in Hong Kong and operating in multiple regional offices across the globe. With a diverse portfolio of established brands, including Dr. Choice, Naturo Vita, our product offerings are constantly expanding, reaching markets worldwide and paving the way for a healthier future.

Position overview

As the Retail Operations Executive at Vita Green, you will play a pivotal role in managing and optimizing "All" Vita Green Retail Store operations, also including all pop-up and all of the event like: Food Expo and etc. Join us at Vita Green and be part of a team dedicated to making a positive impact on wellness worldwide.

What you'll be doing

• Maintain effective daily operations of retail shops
• Manage sales activities, inventory control, purchase orders, and commission calculations
• Ensure smooth and efficient promotion execution
• Support Vita Green Group's retail operations in a timely and orderly manner
• Assist with stock take, cash flow management, and setting up events like pop-up stores

Requirements

Who we're looking for

• Diploma or above in any discipline with at least 2-3 years of relevant experience, preferably within the retail industry
• Strong communication and interpersonal skills
• Strong organizational and time management skills
• Proficient in MS Excel, Word, PowerPoint and Chinese word processing
• Familiar with POS and ERP system is an advantage
• Willing to work at shops and outside events

Benefits

Why Join Us

We value your professional and personal growth – fostering a positive work culture is our priority. Here, you'll find more than just a job, you'll discover a genuine opportunity to thrive.

• Be part of a forward-thinking company dedicated to health and wellness.
• Engage in pioneering projects that push the boundaries of innovation.
• Opportunities for professional growth and development.
• Flexible working schedule that promotes work-life harmony.
• Causal wear every day
• Collaborate with a talented and diverse team.
• Exclusive employee discounts on our products and much more

And more

Vita Green Health Products Co., Ltd. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in our mission to make a positive impact on wellness around the world

#LI-IVAN