What Jobs are available for Network Member in Hong Kong?

• Monitor network performance to ensure optimal operation and identify potential issues
• Troubleshoot network problems and implement effective solutions to restore functionality
• Collaborate with IT teams to design and implement network improvements and upgrades
• Maintain documentation of network configurations and changes for future reference
• Provide technical support and guidance to clients regarding network-related inquiries

• Minimum of 3 years of working experience in IT Industry.
• Proficiency in network protocols and technologies such as TCP/IP, DNS, and DHCP
• Experience with network hardware including routers, switches, and firewalls
• Strong analytical skills to diagnose and resolve network issues efficiently
• Holder of related Certificates - CCNA/ CCNP is a plus.
• Ability to work collaboratively with cross-functional teams to achieve objectives
• Excellent communication skills to convey technical information clearly to clients

Please note that only short listed candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes.

Job Summary:

Are you passionate about solving IT issues and delivering exceptional on-site support? Do you enjoy working directly with customers to ensure their IT infrastructure runs smoothly?

If you're looking to grow your career in a Managed Service environment, we want to hear from you Join our team and be part of a company that values technical excellence, customer satisfaction, and continuous learning.

Roles and Responsibilities:

• Provide on-site technical support at customer offices for all IT-related issues (ITMO), including hardware, software, and networking.
• Troubleshoot and resolve issues related to desktops, laptops, printers, and other IT equipment.
• Install, configure, and maintain hardware and software systems.
• Support network infrastructure including routers, switches, wireless access points, and firewalls.
• Collaborate with internal teams and vendors to ensure timely resolution of technical problems.
• Maintain accurate documentation of support activities and customer interactions.
• Assist in IT asset management and inventory tracking.
• Provide proactive maintenance and support to minimize downtime and improve system performance.
• Deliver excellent customer service and build strong relationships with clients.

We are looking for:

• Diploma / Certificate or above in IT, Networking, or related disciplines.
• Minimum 2 years of hands-on IT support experience, preferably in a customer-facing role.
• Solid knowledge of Windows OS, Microsoft Office, and common business applications.
• Experience with network troubleshooting and configuration (LAN/WAN, VPN, Wi-Fi).
• Familiarity with hardware diagnostics and repair.
• Strong problem-solving skills and the ability to work independently.
• Good communication and interpersonal skills.
• Proficiency in spoken and written Chinese, English, and Mandarin is an advantage.

Benefits:

• Annual leave, birthday leave, work anniversary leave, examination leave, and other welfare leaves
• Attractive remuneration package
• Staff buddy Program and regular team-building activities
• Continuous sponsorship for the latest cloud technologies training
• Opportunity to advance your knowledge and expertise in cloud technologies

Who are we?

• Employer of Choice Award and Innovative Technology Deployment Award Winner
• Top Award of Microsoft Cloud Solution Provider Direct Partner
• Best Managed Service Provider Partner
• Largest Cloud Hosting business in Hong Kong since 2008
• Mission to empower customers to #WORKSMARTER with cloud solutions and IT services
• Workplace encourages passion, efficiency, judgment, involvement, and development

Join our team and be part of our success story Apply now and take your career to new heights in the exciting world of cloud technologies.

Interested parties, please send your latest resume with present and expected salary by clicking APPLY NOW. All applications will be treated in strict confidence and for recruitment purposes only. Only shortlisted candidates would be contacted.

Job Responsibilities

• Support the team in operating managed service solutions, including incident management, problem management, change management, and providing Tier 2 technical support for customers
• Liaise with internal departments, vendors, and customers to deliver managed services and drive projects forward
• Proficient in LAN/WAN, routing protocols, switching, firewall policy configuration, and network design
• Handle network security tasks, including firewalls (e.g., Palo Alto, Cisco ASA/Fortinet), NAC, Anti-DDoS, network monitoring systems, and rule set management
• Manage voice communication systems, including upgrades and maintenance

Job Requirements

• Degree/Higher Diploma in Computer Science, Information Technology, or related disciplines, with at least 3 years of relevant experience in network architecture design, deployment, operations, managed services, NOC
• Hands-on experience in supporting infrastructure projects
• Good technical knowledge in networking products from brands such as Cisco, Juniper, Fortinet, Huawei, Palo Alto, and others

Interested parties, please email a MS Word version resume and expected salary to

Job Description :

Ø daily support to the infrastructure maintained in customer's data centre;

Ø perform trouble-shooting to incident related to system or hardware;

Ø study user requirements and provide resolution on user request / change request;

Ø close communication with customer on incident follow-up

Job Requirement :

(i) Degree holder of IT related Discipline

(ii) at least 8 aggregate years of IT experience;

(iii) at least 5 aggregate years of IT experience in the maintenance of Huawei network infrastructure, H3C network infrastructure, network virtualization, firewall and load balancer

(iv) network related certification preferred

Working time:

Mon-Fri , non-office hours support during critical incident may be required.

Ø  daily support to the infrastructure maintained in customer's data centre;

Ø  perform trouble-shooting to incident related to system or hardware;

Ø  study user requirements and provide resolution on user request / change request;

Ø  close communication with customer on incident follow-up

Job Requirement :

(i)    Degree holder of IT related Discipline

(ii)     at least 8 aggregate years of IT experience;

(iii)    at least 5 aggregate years of IT experience in the maintenance of Huawei network infrastructure, H3C network infrastructure, network virtualization, firewall and load balancer

(iv)    network related certification preferred

Working time:

Mon-Fri , non-office hours support during critical incident may be required.

Job Responsibilities

• Design, configure, and implement enterprise-class network solutions using Cisco, Arista, and Mellanox hardware.
• Troubleshoot, implement, optimize, and test dynamic routing protocols such as EIGRP, OSPF, and BGP, including interpreting and resolving complex route table problems.
• Design and implement WLANs and other wireless networks using Cisco and Juniper MIST.
• Optimize firewall devices, including rule consolidation/fine-tuning and periodic firewall rule base reviews.
• Manage application load balancers such as F5 Big IP LTM/GTM or Citrix NetScaler.
• Work within an ITIL-structured organization handling Incident, Change, and Problem management.

Job Requirements

• Minimum 10+ years of experience in enterprise-class network design and implementation.
• Expert-level knowledge of dynamic routing protocols (EIGRP, OSPF, BGP).
• Knowledge of EVPN & VXLAN (highly preferred).
• Network Security (Layer 3) expertise with primary skills on Palo Alto and Cisco Firewalls.
• 3+ years of experience with Prisma Cloud Enterprise or similar Cloud Security Posture Management tools.
• Basic knowledge of tools like Wireshark, Kentik, Prometheus, or similar monitoring tools.
• Knowledge of Linux OS (added advantage).
• Experience with Saltstack/Python automation (a plus)

Our client is a large SI company and now looking for a Network Engineer with solid knowledge in Microsoft products and Infrastructure related products.

WHAT YOU'LL BE DOING

• To provided technical advice & expertise in network infrastructure design, configure.
• Provide installation and configuration of network equipment
• Provide documentation for configuration, operation and UAT testing
• Provide user training and support

WHO WE'RE LOOKING FOR

• Higher Diploma/Degree in Networking, Computer Science or Telecommunications Engineering
• Minimum 2 years of post-qualification networking implementation experience
• Good knowledge in LAN/WAN concepts and protocols (e.g. TCP/IP, BGP, OSPF, EIGRP)
• Hands-on experience in distributed networking technology (mainly Cisco) on routing, switching, Metro-Ethernet setup
• Knowledge in/some experience in network product (such as Cisco Router/Switches, Fortigate Firewall and Ruckus) is preferred
• Understanding in/some experience in monitoring technology is preferred
• Understanding in/some experience wireless technology
• Holder of CCNA/CCNP/CCIE certificate is an added advantage
• Candidates with less experience will be considered as Network Engineer or Assistant Network Engineer

To assist with business expansion, we are seeking a seasoned Network Engineer to join our team.

Responsibilities:

• Perform server and network infrastructure installation, deployment, maintenance, support and troubleshooting
• Provide technical support and planning on Internet, Intranet, Website, user application system, system software and hardware
• Provide on call support for production incidents and perform shift duties as required
• 7 x 24 on call standby and non-office hours work is required

Requirement:

• Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience).
• Minimum 4 years relevant working experience in network administration and support
• Hands-on experience in Switch, Router, WiFi Controller, IPS/IDS, Firewall, Load Balancer, network monitoring and troubleshooting
• Strong knowledge of operating systems (Windows, Linux, macOS) and software applications.
• Good knowledge of Microsoft Windows, Red Hat Linux, VMware, SAN Storage and TCP/IP in LAN/WAN network environment
• Excellent command of written English
• Candidates with less experience will also be considered

Seeking a skilled Network Engineer to provide Tier 3 LAN, WAN, and WLAN support for APAC. The role involves managing global network infrastructure across data centers and office locations.

Responsibilities:

• Configure and maintain LAN, WAN, and WLAN environments
• Troubleshoot network issues and monitor performance
• Perform upgrades, maintenance, and wireless surveys
• Support remote access platforms (e.g., PRISMA Access, GlobalProtect)
• Assist with office buildouts and vendor coordination
• Document procedures and participate in change management

• Bachelor's degree in Computer Science, Information Systems, or related field, with 4+ years of hands-on experience in network engineering
• Proficient with Cisco switching, routing, and SD-WAN platforms
• Experience with Palo Alto PRISMA Access and GlobalProtect VPN
• Skilled in enterprise WiFi management and wireless surveys
• Familiarity with Aruba wireless infrastructure
• Experience with network monitoring tools and packet capture analysis (e.g., Wireshark)
• Solid grasp of firewall concepts and Palo Alto firewall administration
• Knowledge of network automation tools (e.g., Ansible, Python)
• Ability to produce clear technical documentation and communicate effectively in English & Mandarin
• Certifications from Cisco, Palo Alto, or Aruba are highly valued
• Strong understanding of routing protocols
• Willingness to work extended hours and travel as needed