67 Network Operations jobs in Hong Kong

Direct message the job poster from Tata Consultancy Services

Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future. TCS has been carbon neutral in its operations across 11 countries, 12 delivery centres and 18 offices in Asia Pacific since 2022. This is only the initial stage in TCS’ journey as we strive to achieve long-term net zero emissions by 2030.

Corporate sustainability is embedded in our triple-bottom-line, focusing on people, the planet, and our purpose. Our offices are designed with eco-friendly features that significantly reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations, implementing energy-efficient practices, and fostering employee engagement in sustainability efforts. When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today

Desired Competencies (Technical/Behavioral Competency)

Must-Have

• SME for technologies e.g., Routing, Switching, Data center technologies, Zscaler SASE, Cisco SD-WAN, Cisco WLAN, Firewalls and Load balancers.
• In-depth technical experience and proficiency in deploying network system(s) implementation for large enterprise, data center routing switching environments and network micro-segmentation.
• Hands-on experience in implementation and setup of high-availability, multi-layer datacenter networks.
• Must have strong knowledge of Cisco SD-WAN operations and implementation experience.
• Must have sound knowledge and implementation experience of Cisco Router and Switches (ASR, ISR, Nexus, Catalyst).
• In-depth hands-on experience of advance IP routing and switching technologies, particularly BGP, EIGRP, SDWAN, OSPF, PBR, QOS, ECMP, VRRP, VPC and VXLAN.
• Proficient with Cisco Systems, Palo Alto, F5, Checkpoint, Fortinet or equivalent

Good-to-Have

• Experience in network monitoring tools E.g.: SolarWinds, PRTG, Nagios etc.
• Experience in ITSM tool (Service Now).
• Industrial professional certification such as CCNP, CCIE is preferred.
• Understanding of regulatory requirements from regulators such as MAS, RBI etc.
• Prior working experience as an IT professional in banking or financial institution is an advantage.

Role descriptions / Expectations from the Role

• This role is in regional network team and this team manages APAC Network Operations + Project Implementations for one of the largest bank.
• You would performing key role in this team as a SME and should be able to handle priority incidents independently and BAU changes implementation.
• The candidate should be able to manage the transformation and inflight project implementation independently or with minimal guidance.
• Gather the information from APAC branches IT teams related to Network, Processes, tools etc. and able to transfer knowledge to L2 team.
• Support escalations and provide timely resolution related to Cisco SD-WAN, SASE, Enterprise, Data center network.
• Active Involvement in problem tickets to provide RCA, improvement plans related to major and repeated incidents.
• Able to support on the DR drills from Network Operations side.
• Collaboration with internal teams eg: Data Center Services, End user computing, Project, Middleware, ITSM and APAC branches local IT teams along with external engagement with ISPs, system integrators and principal vendors eg: Cisco, Fortinet, Palo alto etc.
• Responsible to plan, review and implementing vulnerabilities remediation as per bank procedures.
• Able to perform role as Shift lead.
• Must have a curious mindset and are interested to learn and adapt with the everchanging. technologies and requirements in the financial industry.
• Prepare and present technical documentations. Ensure that the technical settings comply with company policy and regulatory requirements and work with stakeholders to align infrastructure direction.

Other Benefits

• Double Pay
• Five Day work week
• Life Insurance
• Medical Insurance
• Performance Bonus

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

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Wan Chai District, Hong Kong SAR 3 weeks ago

Eastern District, Hong Kong SAR 2 weeks ago

Central & Western District, Hong Kong SAR 1 day ago

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Join to apply for the Network Specialist - Network Operations - Hong Kong role at Bloomberg

2 days ago Be among the first 25 applicants

Join to apply for the Network Specialist - Network Operations - Hong Kong role at Bloomberg

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Description & Requirements
The Bloomberg Network Triage team oversees and supports one of the largest private networks in the world. As part of this team, you will be responsible for the support of our Network, spanning over 100 node sites and connecting clients globally to over 1,500 exchanges, which is integral to the success of the company. You will ensure our customers have 24/7 access to the Network in order for them to run their business successfully. You will provide reactive support to customers’ networking issues as well as proactive analysis to ensure the Bloomberg network maintains its position at the forefront of network stability and reliability.

Location
Hong Kong
Business Area
Engineering and CTO
Ref #
10043507
Description & Requirements
The Bloomberg Network Triage team oversees and supports one of the largest private networks in the world. As part of this team, you will be responsible for the support of our Network, spanning over 100 node sites and connecting clients globally to over 1,500 exchanges, which is integral to the success of the company. You will ensure our customers have 24/7 access to the Network in order for them to run their business successfully. You will provide reactive support to customers’ networking issues as well as proactive analysis to ensure the Bloomberg network maintains its position at the forefront of network stability and reliability.
In our APAC team, you will be joining a close-knit group of engineers who are not just passionate about technology, but keen to solve complex problems from analysing packets to working on network incidents. You will partner with a hardworking, approachable team with a diverse set of backgrounds across APAC to collaborate with colleagues around the world. You will also be a critical point of contact between the Network Engineering and Operations team and various internal groups to improve the quality of technical and telecommunication services.
We’ll Trust You To

• Provide support for our global network using various proprietary & third-party platforms, from a variety of vendors including Juniper, Cisco and Palo Alto so our clients have access to our network at all times
• Provide day-to-day support of Bloomberg’s market data infrastructure across in collaboration with other internal teams such as Technical Support, Network Production Engineering and Telecommunications
• Resolve connectivity issues to our most critical customers, financial markets and stock exchanges
• Adhere to strict deadlines, including the administration of internal ticketing systems in order to ensure any incidents are resolved as quickly as possible for our clients and projects are delivered on time
• Provide hardware and software support for a multitude of network platforms including routers, firewalls and load balancers
  

• A Networking Degree or similar industry standard networking or server qualification(s) (e.g. CCNA, JNCIA, or WCNA) or 2+ years of relevant work experience as a Network Operations Engineer / Network Engineer within an enterprise environment, troubleshooting and solving critical issues
• Experience troubleshooting and resolving MPLS, BGP, OSPF, IGMP, PIM related internal and external network routing issues in a production environment
• Demonstrated ability to manage service issues with third party service providers, including ISPs and international telecom vendors
• Experience troubleshooting and resolving firewall, load balancing and proxy issues in a production environment
• Demonstrated experience with applying analytical skills to problem solve issues and identify trends, working autonomously and collaboratively with external and internal partners
• Fluency in both written and spoken English
• Demonstrated continuous career growth within an organization
  

• Experience working with stock exchanges and market data connectivity
• Experience building monitoring dashboards using products like Grafana, Splunk and Humio
• Understanding of financial markets and underlying technologies in data
• Understanding of multicast deployments using IGMP/PIM/MVR
• Understanding of DWDM and Optical Networking
• Knowledge of Data Center builds and design fundamentals
• Experience with cloud technologies
  

• Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:

• Seniority level Entry level

• Employment type Full-time

• Job function Information Technology

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Get notified about new Network Specialist jobs in Hong Kong, Hong Kong SAR .

Islands District, Hong Kong SAR 8 months ago

Wan Chai District, Hong Kong SAR 1 week ago

Eastern District, Hong Kong SAR 2 days ago

Kwun Tong District, Hong Kong SAR 1 month ago

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Join to apply for the IT Analyst (Network Support) role at Hactl - Hong Kong Air Cargo Terminals Limited

2 days ago Be among the first 25 applicants

Join to apply for the IT Analyst (Network Support) role at Hactl - Hong Kong Air Cargo Terminals Limited

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Hong Kong Air Cargo Terminals Limited (Hactl) is one of the world’s leading air cargo terminals. We operate SuperTerminal 1, a world class facility to provide excellent and highly efficient services to our airline customers and freight forwarding agents. The robust growth in the air cargo and logistics industry creates exciting job opportunities to professionals who share our vision and have a drive to succeed.

Duties

• Install, monitor, admin and maintain on-premises and cloud network infrastructures and network-based cybersecurity solutions.
• Maintain accurate technical documentations.
• Participate in network upgrade/revamp projects and projects requiring network support.
• Work with vendors, suppliers and distributors to resolve network incidents, complete project implementation and rollout.
  
  

• Degree in Information Technology or equivalent disciplines.
• 3 years or above solid experience in supporting and troubleshooting.
• CCNA certification holder is preferred.
• Experience with Microsoft Azure, VPN gateways, intrusion detection systems, routers, switches, firewalls, network load balancers, proxies, wireless controllers and wireless access points.
• Good analytical and problem solving skills with strong self-motivation.
• Able to work under pressure.
• Good communication and interpersonal skills.
• Proficient in spoken and written English and Chinese.
• Candidates with more experience will be considered for the Senior IT Analyst position.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries Transportation, Logistics, Supply Chain and Storage

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Get notified about new Information Technology Analyst jobs in Hong Kong SAR .

Islands District, Hong Kong SAR 6 months ago

Islands District, Hong Kong SAR 5 months ago

Hong Kong SAR HK$25,000.00-HK$30,000.00 6 days ago

Islands District, Hong Kong SAR 1 day ago

Wan Chai District, Hong Kong SAR 2 months ago

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Join to apply for the IT Analyst (Network Support) role at Hactl - Hong Kong Air Cargo Terminals Limited

2 days ago Be among the first 25 applicants

Join to apply for the IT Analyst (Network Support) role at Hactl - Hong Kong Air Cargo Terminals Limited

Get AI-powered advice on this job and more exclusive features.

Hong Kong Air Cargo Terminals Limited (Hactl) is one of the world’s leading air cargo terminals. We operate SuperTerminal 1, a world class facility to provide excellent and highly efficient services to our airline customers and freight forwarding agents. The robust growth in the air cargo and logistics industry creates exciting job opportunities to professionals who share our vision and have a drive to succeed.
Duties

• Install, monitor, admin and maintain on-premises and cloud network infrastructures and network-based cybersecurity solutions.
• Maintain accurate technical documentations.
• Participate in network upgrade/revamp projects and projects requiring network support.
• Work with vendors, suppliers and distributors to resolve network incidents, complete project implementation and rollout.
  

• Degree in Information Technology or equivalent disciplines.
• 3 years or above solid experience in supporting and troubleshooting.
• CCNA certification holder is preferred.
• Experience with Microsoft Azure, VPN gateways, intrusion detection systems, routers, switches, firewalls, network load balancers, proxies, wireless controllers and wireless access points.
• Good analytical and problem solving skills with strong self-motivation.
• Able to work under pressure.
• Good communication and interpersonal skills.
• Proficient in spoken and written English and Chinese.
• Candidates with more experience will be considered for the Senior IT Analyst position.
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at Hactl - Hong Kong Air Cargo Terminals Limited by 2x

Get notified about new Information Technology Analyst jobs in Hong Kong SAR .

Islands District, Hong Kong SAR 6 months ago

Islands District, Hong Kong SAR 5 months ago

Hong Kong SAR HK$25,000.00-HK$30,000.00 6 days ago

Islands District, Hong Kong SAR 1 day ago

Wan Chai District, Hong Kong SAR 2 months ago

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3 days ago Be among the first 25 applicants

Direct message the job poster from SM2 Consulting

Our client is a well established IT MNC manufacturing networking and unified communications solutions, with over 50 years of experience in the market and USD2B of revenue.

Experience rapid growth in Asia , they have an exciting opportunity for an Application Engineer to support their growing Hong Kong Region . We are looking for a talented and self-motivated individual to work with partners and customers to troubleshoot and resolve technical issues that may occur with their solution deployed at site . This role will be based in Quarry Bay, Hong Kong and will report to the Technical Manager – NEA. The position will require traveling around the domestic regions as well as occasional North East Asia regions when required.

Responsibilities

• Handle Technical Support cases and provide phone, remote assistance and on-site support to dealers and customers.

• Maintain expert level of product knowledge and application.

• Identify solutions for technical support scenarios, product selection and system design for audio visual system applications.

• Assist customers by providing technical information and support for our products and technologies.

• Maintain a high-level of professional communication with our dealers and clients throughout the processes of resolving their technical issues.

• Perform technical / product training for dealers and targeted accounts.

• Work closely with the regional team in identifying customer’s needs and sales opportunities to help future growth.

• Participate in marketing events such as trade shows and conferences to ensure the messaging is presented correctly.

• Bachelor’s degree or Diploma in anyone of the following: Computer Engineering, Information Systems, Electrical Engineering, Electronics Technology or Computer Programming or actively enrolled in a BS program.

• 3-5 years of experience in A/V Integration, Help Desk, or Technical Support

• Broad understanding of Ethernet networking technologies. CCNA or similar networking certification is highly desirable.

• Self-starter with proven ability to constantly learn new software and hardware technologies and an ability to quickly put that learning into practice in support of highly visible real-world projects.

• Experienced with several of the following: C#, Microsoft PowerShell, BacNET/IP and SIP/VOIP is highly preferred.

• Experience with software development tools, including Simpl Windows, Simpl+, Simpl#, D3Pro, preferred

• Seniority level Associate

• Employment type Full-time

• Industries Appliances, Electrical, and Electronics Manufacturing, Computer and Network Security, and IT System Operations and Maintenance

Referrals increase your chances of interviewing at SM2 Consulting by 2x

Wan Chai District, Hong Kong SAR HK$30,000.00-HK$45,000.00 2 weeks ago

Central & Western District, Hong Kong SAR 3 days ago

Central & Western District, Hong Kong SAR 1 week ago

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3 days ago Be among the first 25 applicants

Direct message the job poster from SM2 Consulting

Our client is a well established IT MNC manufacturing networking and unified communications solutions, with over 50 years of experience in the market and USD2B of revenue.

Experience rapid growth in Asia , they have an exciting opportunity for an Application Engineer to support their growing Hong Kong Region . We are looking for a talented and self-motivated individual to work with partners and customers to troubleshoot and resolve technical issues that may occur with their solution deployed at site . This role will be based in Quarry Bay, Hong Kong and will report to the Technical Manager – NEA. The position will require traveling around the domestic regions as well as occasional North East Asia regions when required.

Responsibilities

• Handle Technical Support cases and provide phone, remote assistance and on-site support to dealers and customers.

• Maintain expert level of product knowledge and application.

• Identify solutions for technical support scenarios, product selection and system design for audio visual system applications.

• Assist customers by providing technical information and support for our products and technologies.

• Maintain a high-level of professional communication with our dealers and clients throughout the processes of resolving their technical issues.

• Perform technical / product training for dealers and targeted accounts.

• Work closely with the regional team in identifying customer’s needs and sales opportunities to help future growth.

• Participate in marketing events such as trade shows and conferences to ensure the messaging is presented correctly.

• Bachelor’s degree or Diploma in anyone of the following: Computer Engineering, Information Systems, Electrical Engineering, Electronics Technology or Computer Programming or actively enrolled in a BS program.

• 3-5 years of experience in A/V Integration, Help Desk, or Technical Support

• Broad understanding of Ethernet networking technologies. CCNA or similar networking certification is highly desirable.

• Self-starter with proven ability to constantly learn new software and hardware technologies and an ability to quickly put that learning into practice in support of highly visible real-world projects.

• Experienced with several of the following: C#, Microsoft PowerShell, BacNET/IP and SIP/VOIP is highly preferred.

• Experience with software development tools, including Simpl Windows, Simpl+, Simpl#, D3Pro, preferred

• Seniority level Associate

• Employment type Full-time

• Industries Appliances, Electrical, and Electronics Manufacturing, Computer and Network Security, and IT System Operations and Maintenance

Referrals increase your chances of interviewing at SM2 Consulting by 2x

Wan Chai District, Hong Kong SAR HK$30,000.00-HK$45,000.00 2 weeks ago

Central & Western District, Hong Kong SAR 3 days ago

Central & Western District, Hong Kong SAR 1 week ago

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Join to apply for the Director - Network & Provider Management role at Prudential plc

1 year ago Be among the first 25 applicants

Join to apply for the Director - Network & Provider Management role at Prudential plc

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Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The Director of Network & Provider management is responsible for overseeing the development and management of the healthcare provider network for Prudential. This includes negotiating contracts with healthcare providers, ensuring network adequacy and maintaining positive relationships with providers to ensure high-quality care for members.

Role And Responsibilities

• Developing and implementing strategies to build and maintain a high-quality provider network and TPAs where needed.
• Negotiating contracts with healthcare providers, including fee schedules and performance metrics.
• Monitoring network performance and provider satisfaction and implementing improvements as needed.
• Identify global best practices in provider management for adoption, as appropriate in markets.
• Collaborating with internal teams, such as operations, finance, and quality management to ensure network alignment with organizational goals.
• Analyzing data and trends to identify opportunities for network expansion and optimization.
• Perform analytics on network providers to assess performance metrics and provide insights for LBUs.
• Ensuring compliance with regulatory requirements and accreditation standards related to provider network management.
• Leading a team of network management professional and providing guidance and support to achieve goal.
• Develop framework to evaluate medical service providers and their value delivery, integration and funding model.
• Develop framework/guidelines & support LBUs in conducting agreed fee/discount negotiations with providers on price, volume and outcome.
• Define standards for partnership identification, support LBUs in assessing partners’ ability to deliver appeal and sustainability by conducting clinical due diligence.
• Define standards and support LBUs in enhancing capabilities in pharmaceutical benefits management.
• Closely works with Claims team for feedback to providers and vice-versa to claims team on findings from analytics on provider performance.
  
  
  

• Bachelor’s degree in healthcare administration, business administration or a related field
• Proven experience in network and provider management, healthcare administration with minimum of 7+ years of experience in leading a team.
• In-depth knowledge of healthcare regulations, compliance requirements and industry trends
• Excellent communication and negotiation skills, with the ability to build and maintain relationship with providers.
• Proficiency in data analysis and reporting, with the ability to use data to drive network optimization and cost containment strategies.
• Knowledge of healthcare IT systems and network management tools
• Strategic thinking and problem-solving skills, with the ability to develop and implement network strategies to meet business objectives.
  
  
  

• Seniority level Director

• Employment type Full-time

• Job function Project Management and Information Technology

Referrals increase your chances of interviewing at Prudential plc by 2x

Shenzhen, Guangdong, China CN¥60,000.00-CN¥0,000.00 2 years ago

Shenzhen, Guangdong, China CN 5,000.00-CN 5,000.00 2 years ago

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Join to apply for the Director - Network & Provider Management role at Prudential plc

1 year ago Be among the first 25 applicants

Join to apply for the Director - Network & Provider Management role at Prudential plc

Get AI-powered advice on this job and more exclusive features.

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
The Director of Network & Provider management is responsible for overseeing the development and management of the healthcare provider network for Prudential. This includes negotiating contracts with healthcare providers, ensuring network adequacy and maintaining positive relationships with providers to ensure high-quality care for members.
Role And Responsibilities

• Developing and implementing strategies to build and maintain a high-quality provider network and TPAs where needed.
• Negotiating contracts with healthcare providers, including fee schedules and performance metrics.
• Monitoring network performance and provider satisfaction and implementing improvements as needed.
• Identify global best practices in provider management for adoption, as appropriate in markets.
• Collaborating with internal teams, such as operations, finance, and quality management to ensure network alignment with organizational goals.
• Analyzing data and trends to identify opportunities for network expansion and optimization.
• Perform analytics on network providers to assess performance metrics and provide insights for LBUs.
• Ensuring compliance with regulatory requirements and accreditation standards related to provider network management.
• Leading a team of network management professional and providing guidance and support to achieve goal.
• Develop framework to evaluate medical service providers and their value delivery, integration and funding model.
• Develop framework/guidelines & support LBUs in conducting agreed fee/discount negotiations with providers on price, volume and outcome.
• Define standards for partnership identification, support LBUs in assessing partners’ ability to deliver appeal and sustainability by conducting clinical due diligence.
• Define standards and support LBUs in enhancing capabilities in pharmaceutical benefits management.
• Closely works with Claims team for feedback to providers and vice-versa to claims team on findings from analytics on provider performance.
  

• Bachelor’s degree in healthcare administration, business administration or a related field
• Proven experience in network and provider management, healthcare administration with minimum of 7+ years of experience in leading a team.
• In-depth knowledge of healthcare regulations, compliance requirements and industry trends
• Excellent communication and negotiation skills, with the ability to build and maintain relationship with providers.
• Proficiency in data analysis and reporting, with the ability to use data to drive network optimization and cost containment strategies.
• Knowledge of healthcare IT systems and network management tools
• Strategic thinking and problem-solving skills, with the ability to develop and implement network strategies to meet business objectives.
  

• Seniority level Director

• Employment type Full-time

• Job function Project Management and Information Technology

Referrals increase your chances of interviewing at Prudential plc by 2x

Shenzhen, Guangdong, China CN¥60,000.00-CN¥0,000.00 2 years ago

Shenzhen, Guangdong, China CN 5,000.00-CN 5,000.00 2 years ago

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Join to apply for the Network Provider Management Manager, Employee Benefits role at AXA Hong Kong and Macau

2 days ago Be among the first 25 applicants

Join to apply for the Network Provider Management Manager, Employee Benefits role at AXA Hong Kong and Macau

Direct message the job poster from AXA Hong Kong and Macau

About AXA Hong Kong and Macau

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 50 markets and serving 95 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers' needs and leveraging and investing in technology and digital transformation.

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.

AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company. Click here to learn more about our Benefits ( , Culture ( & Career Development (

Responsibilities:

1. Clinical Governance & Provider Audit

• Develop and implement clinical governance frameworks to ensure adherence to quality standards
• Lead provider audits to assess compliance with clinical protocols, documentation accuracy, and care outcomes.
• Collaborate with providers to address gaps and implement corrective action plans.

2. Data-Driven Cost Control & Analytics

• Utilize advanced analytics (SQL, Power BI, Tableau) to monitor healthcare utilization, cost trends, and risk metrics.
• Identify cost-saving opportunities through data insights (e.g., high-cost claimants, preventable admissions).
• Track KPIs for cost efficiency, provider performance, and population health via dashboards and performance reports

3. Provider Network Performance

• Manage provider relationships to ensure alignment with clinical and financial goals.
• Analyze provider performance data (e.g., efficiency, quality scores) for network optimization.
• Negotiate performance-based contracts with providers focused on value-based care.

4. Medical Concierge & Case Management

• Oversee medical concierge services for high-touch patient navigation and care coordination.
• Optimize care pathways, reduce hospital readmissions, and support complex cases.
• Integrate patient data to personalize care plans and interventions.
• Align case management plans with pre-auth protocols for seamless care continuity.
• Implement patient steering strategies to direct members toward high-quality, cost-effective providers.

6. Clinical/ medical Preauthorization

• Ability to handle preauthorization on medical/ clinical procedures and or medical investigations and medications prescriptions in a professional and efficient manner
• Ensure pre-auth decisions enforce reasonable and customary cost benchmarks and contractually agreed rates.
• Analyze pre-auth data to pinpoint high-cost drivers, wasteful services, and outlier provider practices; develop action plans to address.
• Collaborate closely with claims, Network Management, FWA committee to report suspicious patterns and recover costs.

Qualifications:

• Fluency in written and spoken English & Cantonese
• At least 5 years of experience of working in medical disciplines is required
• University graduate from medical/ healthcare field with Strong knowledge on medical and clinical procedures
• License Registered Nurse is strongly preferred
• Background in healthcare insurance market or healthcare provider market or relevant transferable skills and knowledge
• Able to carry out effective coaching and training
• Good communication and negotiation skill
• Good problem solving and decision-making skills
• Demonstrate ability to deal with difficult people
• Experience in project implementation
• High levels of integrity and trust

• Seniority level Associate

• Employment type Full-time

• Job function Consulting, Health Care Provider, and Other
• Industries Insurance Carriers, Insurance and Employee Benefit Funds, and Insurance

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Get notified about new Employee Benefits Manager jobs in Wong Chuk Hang, Hong Kong SAR .

Wan Chai District, Hong Kong SAR 1 week ago

Sha Tin District, Hong Kong SAR 2 weeks ago

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