65 Network Operations Center jobs in Hong Kong

Direct message the job poster from Tata Consultancy Services

Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future. TCS has been carbon neutral in its operations across 11 countries, 12 delivery centres and 18 offices in Asia Pacific since 2022. This is only the initial stage in TCS’ journey as we strive to achieve long-term net zero emissions by 2030.

Corporate sustainability is embedded in our triple-bottom-line, focusing on people, the planet, and our purpose. Our offices are designed with eco-friendly features that significantly reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations, implementing energy-efficient practices, and fostering employee engagement in sustainability efforts. When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today

Desired Competencies (Technical/Behavioral Competency)

Must-Have

• SME for technologies e.g., Routing, Switching, Data center technologies, Zscaler SASE, Cisco SD-WAN, Cisco WLAN, Firewalls and Load balancers.
• In-depth technical experience and proficiency in deploying network system(s) implementation for large enterprise, data center routing switching environments and network micro-segmentation.
• Hands-on experience in implementation and setup of high-availability, multi-layer datacenter networks.
• Must have strong knowledge of Cisco SD-WAN operations and implementation experience.
• Must have sound knowledge and implementation experience of Cisco Router and Switches (ASR, ISR, Nexus, Catalyst).
• In-depth hands-on experience of advance IP routing and switching technologies, particularly BGP, EIGRP, SDWAN, OSPF, PBR, QOS, ECMP, VRRP, VPC and VXLAN.
• Proficient with Cisco Systems, Palo Alto, F5, Checkpoint, Fortinet or equivalent

Good-to-Have

• Experience in network monitoring tools E.g.: SolarWinds, PRTG, Nagios etc.
• Experience in ITSM tool (Service Now).
• Industrial professional certification such as CCNP, CCIE is preferred.
• Understanding of regulatory requirements from regulators such as MAS, RBI etc.
• Prior working experience as an IT professional in banking or financial institution is an advantage.

Role descriptions / Expectations from the Role

• This role is in regional network team and this team manages APAC Network Operations + Project Implementations for one of the largest bank.
• You would performing key role in this team as a SME and should be able to handle priority incidents independently and BAU changes implementation.
• The candidate should be able to manage the transformation and inflight project implementation independently or with minimal guidance.
• Gather the information from APAC branches IT teams related to Network, Processes, tools etc. and able to transfer knowledge to L2 team.
• Support escalations and provide timely resolution related to Cisco SD-WAN, SASE, Enterprise, Data center network.
• Active Involvement in problem tickets to provide RCA, improvement plans related to major and repeated incidents.
• Able to support on the DR drills from Network Operations side.
• Collaboration with internal teams eg: Data Center Services, End user computing, Project, Middleware, ITSM and APAC branches local IT teams along with external engagement with ISPs, system integrators and principal vendors eg: Cisco, Fortinet, Palo alto etc.
• Responsible to plan, review and implementing vulnerabilities remediation as per bank procedures.
• Able to perform role as Shift lead.
• Must have a curious mindset and are interested to learn and adapt with the everchanging. technologies and requirements in the financial industry.
• Prepare and present technical documentations. Ensure that the technical settings comply with company policy and regulatory requirements and work with stakeholders to align infrastructure direction.

Other Benefits

• Double Pay
• Five Day work week
• Life Insurance
• Medical Insurance
• Performance Bonus

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

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Wan Chai District, Hong Kong SAR 3 weeks ago

Eastern District, Hong Kong SAR 2 weeks ago

Central & Western District, Hong Kong SAR 1 day ago

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Join to apply for the Network Specialist - Network Operations - Hong Kong role at Bloomberg

2 days ago Be among the first 25 applicants

Join to apply for the Network Specialist - Network Operations - Hong Kong role at Bloomberg

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Description & Requirements
The Bloomberg Network Triage team oversees and supports one of the largest private networks in the world. As part of this team, you will be responsible for the support of our Network, spanning over 100 node sites and connecting clients globally to over 1,500 exchanges, which is integral to the success of the company. You will ensure our customers have 24/7 access to the Network in order for them to run their business successfully. You will provide reactive support to customers’ networking issues as well as proactive analysis to ensure the Bloomberg network maintains its position at the forefront of network stability and reliability.

Location
Hong Kong
Business Area
Engineering and CTO
Ref #
10043507
Description & Requirements
The Bloomberg Network Triage team oversees and supports one of the largest private networks in the world. As part of this team, you will be responsible for the support of our Network, spanning over 100 node sites and connecting clients globally to over 1,500 exchanges, which is integral to the success of the company. You will ensure our customers have 24/7 access to the Network in order for them to run their business successfully. You will provide reactive support to customers’ networking issues as well as proactive analysis to ensure the Bloomberg network maintains its position at the forefront of network stability and reliability.
In our APAC team, you will be joining a close-knit group of engineers who are not just passionate about technology, but keen to solve complex problems from analysing packets to working on network incidents. You will partner with a hardworking, approachable team with a diverse set of backgrounds across APAC to collaborate with colleagues around the world. You will also be a critical point of contact between the Network Engineering and Operations team and various internal groups to improve the quality of technical and telecommunication services.
We’ll Trust You To

• Provide support for our global network using various proprietary & third-party platforms, from a variety of vendors including Juniper, Cisco and Palo Alto so our clients have access to our network at all times
• Provide day-to-day support of Bloomberg’s market data infrastructure across in collaboration with other internal teams such as Technical Support, Network Production Engineering and Telecommunications
• Resolve connectivity issues to our most critical customers, financial markets and stock exchanges
• Adhere to strict deadlines, including the administration of internal ticketing systems in order to ensure any incidents are resolved as quickly as possible for our clients and projects are delivered on time
• Provide hardware and software support for a multitude of network platforms including routers, firewalls and load balancers
  

• A Networking Degree or similar industry standard networking or server qualification(s) (e.g. CCNA, JNCIA, or WCNA) or 2+ years of relevant work experience as a Network Operations Engineer / Network Engineer within an enterprise environment, troubleshooting and solving critical issues
• Experience troubleshooting and resolving MPLS, BGP, OSPF, IGMP, PIM related internal and external network routing issues in a production environment
• Demonstrated ability to manage service issues with third party service providers, including ISPs and international telecom vendors
• Experience troubleshooting and resolving firewall, load balancing and proxy issues in a production environment
• Demonstrated experience with applying analytical skills to problem solve issues and identify trends, working autonomously and collaboratively with external and internal partners
• Fluency in both written and spoken English
• Demonstrated continuous career growth within an organization
  

• Experience working with stock exchanges and market data connectivity
• Experience building monitoring dashboards using products like Grafana, Splunk and Humio
• Understanding of financial markets and underlying technologies in data
• Understanding of multicast deployments using IGMP/PIM/MVR
• Understanding of DWDM and Optical Networking
• Knowledge of Data Center builds and design fundamentals
• Experience with cloud technologies
  

• Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:

• Seniority level Entry level

• Employment type Full-time

• Job function Information Technology

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Islands District, Hong Kong SAR 8 months ago

Wan Chai District, Hong Kong SAR 1 week ago

Eastern District, Hong Kong SAR 2 days ago

Kwun Tong District, Hong Kong SAR 1 month ago

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Join to apply for the Systems Administrator role at IMC Trading

15 hours ago Be among the first 25 applicants

Join to apply for the Systems Administrator role at IMC Trading

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Direct message the job poster from IMC Trading

At IMC, technology is at the core of everything we do, and how we build and maintain our user space infrastructure is key to our global success. Our Operations Engineering team designs, automates, and scales the systems that power our workstations, tools, and user environments across our Windows environment. As a Desktop Engineer, you will be responsible for delivering high-performance. desktop solutions that are critical to day-to-day trading operations. This role requires a strong understanding of windows and desktop hardware, rapid issue resolution, and the ability to work in a high-pressure, fast-paced environment where uptime and responsiveness are paramount. We offer an environment that allows you to broaden and deepen your IT knowledge and skills, with access to best in breed tools, frequent training and a culture of knowledge sharing.

Your Core Responsibilities:

• Install, configure and manage laptops, desktops, mobile phones and peripherals.
• First point of contact for technical issues in-person and remote.
• Document support issues, update knowledge bases and enforce IT security policies.
• Technical support for meeting rooms, video conferencing and events.
• Manage user accounts using tools like Active Directory, Entra and Okta.
• Support MS 365 services including Exchange Online and Office.
• Administer Microsoft server technologies including Active Directory, WSUS, DFS and Group Policy.
• Support and manage corporate software such as Zoom, Jira, Confluence & VMWare.

Your Skills and Experience

• 3+ years of hands-on experience in a desktop support or similar technical role.
• Strong analytical thinking and effective problem-solving abilities.
• Self-motivated with a demonstrated passion for technology and innovation.
• Proficient in English, Mandarin, and Cantonese.
• Extensive experience supporting both macOS and Windows operating systems.
• Knowledgeable in MS 365 administration.
• Hands-on experience managing and supporting mobile devices via MDM platforms (e.g., Intune, Jamf).
• Practical experience providing AV setup and troubleshooting support.
• Exposure to virtualization (VMware), MS server, cloud platforms (AWS), and automation tools are a plus.
• Relevant tertiary qualifications or industry certifications (e.g., Computer Science degree, Microsoft certifications) are a bonus—but training and certification support is provided.

• Seniority level Associate

• Employment type Full-time

• Job function Information Technology
• Industries Financial Services and Capital Markets

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Eastern District, Hong Kong SAR 1 week ago

Central & Western District, Hong Kong SAR 2 weeks ago

Wong Chuk Hang, Hong Kong SAR 1 month ago

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Join to apply for the Systems Administrator role at IMC Trading

15 hours ago Be among the first 25 applicants

Join to apply for the Systems Administrator role at IMC Trading

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Direct message the job poster from IMC Trading

At IMC, technology is at the core of everything we do, and how we build and maintain our user space infrastructure is key to our global success. Our Operations Engineering team designs, automates, and scales the systems that power our workstations, tools, and user environments across our Windows environment. As a Desktop Engineer, you will be responsible for delivering high-performance. desktop solutions that are critical to day-to-day trading operations. This role requires a strong understanding of windows and desktop hardware, rapid issue resolution, and the ability to work in a high-pressure, fast-paced environment where uptime and responsiveness are paramount. We offer an environment that allows you to broaden and deepen your IT knowledge and skills, with access to best in breed tools, frequent training and a culture of knowledge sharing.

Your Core Responsibilities:

• Install, configure and manage laptops, desktops, mobile phones and peripherals.
• First point of contact for technical issues in-person and remote.
• Document support issues, update knowledge bases and enforce IT security policies.
• Technical support for meeting rooms, video conferencing and events.
• Manage user accounts using tools like Active Directory, Entra and Okta.
• Support MS 365 services including Exchange Online and Office.
• Administer Microsoft server technologies including Active Directory, WSUS, DFS and Group Policy.
• Support and manage corporate software such as Zoom, Jira, Confluence & VMWare.

Your Skills and Experience

• 3+ years of hands-on experience in a desktop support or similar technical role.
• Strong analytical thinking and effective problem-solving abilities.
• Self-motivated with a demonstrated passion for technology and innovation.
• Proficient in English, Mandarin, and Cantonese.
• Extensive experience supporting both macOS and Windows operating systems.
• Knowledgeable in MS 365 administration.
• Hands-on experience managing and supporting mobile devices via MDM platforms (e.g., Intune, Jamf).
• Practical experience providing AV setup and troubleshooting support.
• Exposure to virtualization (VMware), MS server, cloud platforms (AWS), and automation tools are a plus.
• Relevant tertiary qualifications or industry certifications (e.g., Computer Science degree, Microsoft certifications) are a bonus—but training and certification support is provided.

• Seniority level Associate

• Employment type Full-time

• Job function Information Technology
• Industries Financial Services and Capital Markets

Referrals increase your chances of interviewing at IMC Trading by 2x

Get notified about new System Administrator jobs in Hong Kong, Hong Kong SAR .

Eastern District, Hong Kong SAR 1 week ago

Central & Western District, Hong Kong SAR 2 weeks ago

Wong Chuk Hang, Hong Kong SAR 1 month ago

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Join to apply for the HR Systems Administrator, APAC role at Cook Medical .

The HR Systems Administrator supports the HR Systems team by managing complex requests related to Human Resources Information Systems. Responsibilities include troubleshooting, reporting, and handling project requests.

1. Manage technical and functional HR tasks, including system enhancements, user accessibility, content updates, and data quality.
2. Develop and deliver training, including user procedures, guidelines, and documentation.
3. Train users on new processes and system functionalities.
4. Support governance of business data within the platform/system.
5. Identify enhancement opportunities and support HR projects to improve user experience and system capabilities.
6. Recommend workflow and automation improvements.
7. Provide technical support and troubleshooting for HRIS applications.
8. Identify common issues and prepare training aids.
9. Manage reports accurately.
10. Support operational activities.
11. Assist in managing user permissions.
12. Act as the HR systems expert, liaising between IT, Payroll, and other teams.
13. Apply critical thinking, problem-solving, and judgment skills.
14. Maintain a service-oriented attitude and willingness to learn.
15. Demonstrate good listening skills and patience when working with employees.

1. Bachelor’s degree in HR, IT, analytics, or related field.
2. 3+ years of HRIS experience, preferably with high-volume workforces (experience with Ceridian Dayforce and/or iCIMS is a plus).
3. Experience with multiple HR system implementations.
4. Experience with global HR platforms.
5. Ability to generate custom and ad-hoc HR reports.
6. Experience documenting processes and diagnosing issues.
7. Strong operational skills and customer care ability.
8. Self-starter with multitasking skills.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industry: Medical Equipment Manufacturing

Join to apply for the HR Systems Administrator, APAC role at Cook Medical .

The HR Systems Administrator supports the HR Systems team by managing complex requests related to Human Resources Information Systems. Responsibilities include troubleshooting, reporting, and handling project requests.

• Manage technical and functional HR tasks, including system enhancements, user accessibility, content updates, and data quality.
• Develop and deliver training, including user procedures, guidelines, and documentation.
• Train users on new processes and system functionalities.
• Support governance of business data within the platform/system.
• Identify enhancement opportunities and support HR projects to improve user experience and system capabilities.
• Recommend workflow and automation improvements.
• Provide technical support and troubleshooting for HRIS applications.
• Identify common issues and prepare training aids.
• Manage reports accurately.
• Support operational activities.
• Assist in managing user permissions.
• Act as the HR systems expert, liaising between IT, Payroll, and other teams.
• Apply critical thinking, problem-solving, and judgment skills.
• Maintain a service-oriented attitude and willingness to learn.
• Demonstrate good listening skills and patience when working with employees.

• Bachelor’s degree in HR, IT, analytics, or related field.
• 3+ years of HRIS experience, preferably with high-volume workforces (experience with Ceridian Dayforce and/or iCIMS is a plus).
• Experience with multiple HR system implementations.
• Experience with global HR platforms.
• Ability to generate custom and ad-hoc HR reports.
• Experience documenting processes and diagnosing issues.
• Strong operational skills and customer care ability.
• Self-starter with multitasking skills.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industry: Medical Equipment Manufacturing

1 week ago Be among the first 25 applicants

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Direct message the job poster from Macroview Telecom, a HGC Group Company

Job Highlights

• Switches, routers, firewall, wireless network
• CCNA / CCNP / CCIE / security certificate holders
• Network maintenance and support

Responsibilities:

• Develop technical skill and product knowledge to deliver technical tasks to the customers
• Develop soft skill to respond to customer’s request and monitor the project progress
• Implement project, perform testing, install and configure equipment, contain and execute change, prepare document and provide maintenance support for customer’s infrastructure and system
• Provide technical support and troubleshooting for marketing leading ICT products including network infrastructure products, network security products, collaboration solutions and cloud applications etc.
• Perform cross platform system integration & end-to-end process automation
• Opportunity in customer-centric digital solutions development

Who Are We Looking For:

• Degree or Higher Diploma holders in Computer Science, Engineering, Information System or related disciplines
• Minimum 5 years of working working experience
• Professional qualification on networking (e.g. CCNA, CCNP and CCIE) is preferred
• Knowledge and experience in switches, routers, firewall, wireless and other networking equipment, especially familiar with Cisco / Huawei / Fortinet / Arista etc.
• A quick learner to explore new technologies and solutions
• A good team player with good communication skills
• Good command of both written and spoken English
• Degree holders with less experience can apply for Assistant Network Engineer

We offer attractive remuneration package, medical benefits and marriage leave to the right candidate. Interested parties please send full resume with expected salary by clicking 'Apply Now '.

All information collected will be used for recruitment purpose only.

To know more about Macroview, please visit:

• Seniority level Associate

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Macroview Telecom, a HGC Group Company by 2x

Wan Chai District, Hong Kong SAR 2 weeks ago

New Territories, Hong Kong SAR 5 days ago

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1 week ago Be among the first 25 applicants

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Direct message the job poster from Macroview Telecom, a HGC Group Company

Job Highlights

• Switches, routers, firewall, wireless network
• CCNA / CCNP / CCIE / security certificate holders
• Network maintenance and support

Responsibilities:

• Develop technical skill and product knowledge to deliver technical tasks to the customers
• Develop soft skill to respond to customer’s request and monitor the project progress
• Implement project, perform testing, install and configure equipment, contain and execute change, prepare document and provide maintenance support for customer’s infrastructure and system
• Provide technical support and troubleshooting for marketing leading ICT products including network infrastructure products, network security products, collaboration solutions and cloud applications etc.
• Perform cross platform system integration & end-to-end process automation
• Opportunity in customer-centric digital solutions development

Who Are We Looking For:

• Degree or Higher Diploma holders in Computer Science, Engineering, Information System or related disciplines
• Minimum 5 years of working working experience
• Professional qualification on networking (e.g. CCNA, CCNP and CCIE) is preferred
• Knowledge and experience in switches, routers, firewall, wireless and other networking equipment, especially familiar with Cisco / Huawei / Fortinet / Arista etc.
• A quick learner to explore new technologies and solutions
• A good team player with good communication skills
• Good command of both written and spoken English
• Degree holders with less experience can apply for Assistant Network Engineer

We offer attractive remuneration package, medical benefits and marriage leave to the right candidate. Interested parties please send full resume with expected salary by clicking 'Apply Now '.

All information collected will be used for recruitment purpose only.

To know more about Macroview, please visit:

• Seniority level Associate

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Macroview Telecom, a HGC Group Company by 2x

Wan Chai District, Hong Kong SAR 2 weeks ago

New Territories, Hong Kong SAR 5 days ago

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eTeam Kowloon City District, Hong Kong SAR

eTeam Kowloon City District, Hong Kong SAR

2 days ago Be among the first 25 applicants

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Direct message the job poster from eTeam

Responsibilities

- Working on a Cisco based network system (LAN/WAN/VoIP) daily operation independently

- Working in the in-country network operation team as well as with regional support team and vendors, which includes

a. Network system maintenance and troubleshooting.

b. Support and assist regional network team on incident handling.

c. Network documentation submission and system update.

d. Network system capacity report.

e. Network asset maintenance and inventory update

f. Regional project coordination and support.

- Project deployment on network system implementation. Manage and implement various network related projects in China. Coordinate project logistics including vendor management, documentation, handover etc., within approved budget, schedule and ensure compliant to Citigroup relevant policies.

- Scope covering whole China.

Requirements

- Cisco based network system knowledge and practical working experience, 5 years working experience for a daily operation on a medium or large size network environment.

- Self-motivated and highly responsible.

- Quick learner and detail oriented.

- Sense on QA and information security.

- Teamwork and hardworking, available for OT.

- Sound English both in oral and written.

- Willingness to work out of office hours for maintenance and changes as required

- Ability to communicate in English/Cantonese with other teams across APAC

- Ability to work as part of a team

- Responsible attitude to own tasks to completion

Preferences

- Previous experience on such work

- Experience in MNC or finance/banking industry preferred.

• Seniority level Associate

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries IT Services and IT Consulting, Software Development, and IT System Installation and Disposal

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Kowloon City District, Hong Kong SAR 2 days ago

Hong Kong, Hong Kong SAR HK$65,000.00-HK$75,000.00 6 days ago

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