What Jobs are available for Network Operations Center in Hong Kong?

Responsibilities:

• Handle data centre IT infrastructure and hardware maintenance contract renewal works, follow up service scope requirement and approval process.
• Provide advice, guidance and due diligence in RFQ, tendering, procurement process and Procurement Committee Meeting.
• Supervise the procurement process to ensure efficiency as well as compliance with the Bank's policies
• Evaluate procurement proposal to protect the corporate's best interest and to comply with internal policies.
• Liaise with vendor for price negotiation, contract terms and conditions.
• Perform vendor management and evaluate performance of vendor regularly.
• Perform inventory and asset management of the data centres.
• Perform IT equipment management including maintenance, installation, planning, cablings.
• In addition to normal business hours, upon request of management to work outside business hours on normal working days, whole day of Saturday, Sunday or Public Holidays.
• Perform other duties as delegated and assigned by the management

Requirements:

• Degree holder in Information Technology, Computer Studies or related discipline.;
• Experience in Banking field for 3 years or above, preferably in exposure to data centre of banking;
• Understanding on retail banking operations with knowledge of banking environment;
• Excellent interpersonal, communications, negotiation and presentation skills
• Good command of both verbal and written English and Chinese
• Knowledgeable of Microsoft software (Word, Excel, PowerPoint) and Chinese word processing

Responsibilities:

• Handle data centre security, including data centre external maintenance vendors access management, IT equipment access management.
• On site monitoring external parties working inside data centre.
• Regular patrol on all data centre related zones, passages, entrance points and exit points.
• Follow up and report to senior in-charge for all abnormal data centre security issues.
• Regular security patrol to User IT equipment rooms located in various districts.
• Obey instructions and arrangements from senior in-charge to carry out thoroughly all security duties.
• Require shift duty.

Requirements:

• Diploma or above.
• Experience in handling data centre security related duties.
• Knowledge in basic data centre security related equipment operation, such as CCTV, access control.
• Knowledge in basic computer operation and data centre equipment.
• Self discipline and good attitude to follow orders from seniors.
• Good ability to handle sudden and unexpected incidents.

• Manage data center operations and monitoring tasks to ensure high-quality service delivery.
• Maintain service levels for application systems through effective operation management, contingency planning, and system health monitoring.
• Provide professional recommendations on infrastructure configuration, application design, etc., based on analysis of system performance, incident records, and other related data.
• Lead cross-functional teams to complete system optimization and enhancement tasks, and evaluate overall task achievements.
• Organize management review meetings covering system performance, optimization, incident handling, case sharing, and project/task progress.
• Drive continuous improvement through process refinement and technology innovation.
• Collaborate with internal teams and external partners to support infrastructure or business-related projects.

• Degree holder or above in Computer Science, Information Technology, or related disciplines.
• Minimum 5 years of experience in application development or IT infrastructure. (Candidates with less experience may be considered for the System Administration Manager role.)
• Solid experience in operating system administration (AIX, Linux) is an advantage.
• Knowledge and experience with middleware products, SAN storage, backup solutions, monitoring and security tools, networking, Windows, VMware, and Red Hat Virtualization is a plus.
• Proven experience in supporting medium to large-scale project implementations is preferred.
• Good command of both spoken and written Chinese and English, proficiency in Mandarin is an advantage.

Responsibilities:

• Manage and monitor the private Cloud environment, including compute, storage, and networking resources. Provide 24x7 supports for Cloud infrastructure system.
• Implement and maintain Cloud automation and orchestration tools to improve efficiency and scalability.
• Ensure high availability, disaster recovery, and data protection for critical Cloud-based applications and services.
• Troubleshoot and resolve complex Cloud-related issues in a timely manner.
• Collaborate with development, security, and other IT teams to ensure seamless integration and security of Cloud services.
• Provide technical guidance and training to application developers/operators on Cloud-related processes and procedures.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2+ years of experience in Cloud system administration.
• Exposure to any of the following: Red Hat OpenShift, Containers, Ansible, Elasticsearch, Grafana, Prometheus, Huawei HCS, MySQL and Redis.
• Strong understanding of any Cloud platform with experience in major areas like compute, networking, storage, backup/recovery and virtualization.
• Stay up-to-date with the latest Cloud technologies, best practices, and industry trends.
• Self-motivated and willing to work under pressure.
• Excellent troubleshooting and problem-solving skills.
• Ability to work collaboratively in a team environment and communicate technical information effectively.
• Good command in both written and spoken Chinese and English, knowledge of Mandarin is a plus.
• Experience working with financial industry and understand the technical architecture of banking systems is preferred.

About the Company:

CITIC Telecom International Holdings Limited was established in 1997 in Hong Kong and was listed on The Stock Exchange of Hong Kong Limited on 3 April 2007. It is an Internet-oriented telecommunications enterprise providing comprehensive services. The Company's services cover international telecommunications services, providing mobile international roaming, international voice, international messaging, international data and international value-added telecommunications services, etc. to global carriers. The Group has established branch organisations in 22 countries and regions with more than 2,500 employees and over 160 PoPs globally.

CITIC Group Corporation, a large multinational conglomerate headquartered in China, is the ultimate holding company of CITIC Telecom.

Responsibilities:

• Provide 1st tier support and monitor the telecommunication services including Data services, Mobile Value-added Service, Mobile Roaming, SMS, IDD and Retail Service
• Handle real time alarm and traffic performance monitoring to meet the service quality target
• Perform restorative actions for system failure to minimize service interruption
• Troubleshoot for the customers' complaints

Requirements:

• Degree or Higher Diploma in Telecommunications, Electronic Engineering, Information Technology, Computer Science or related disciplines
• Good command in both spoken and written Chinese; fluency in English is a plus
• Willing to work on 7 x 24-hour in 3 shifts
• Fresh Graduates are Welcome
• Candidate with less experience will be considered as Engineer Trainee/Assistant Engineer

We Offer:

• 5 days work week
• Guaranteed double pay
• Discretionary year-end bonus
• Medical & dental insurance
• On-the-job training
• Training subsidies
• Free meals
• Free shuttle bus service
• Staff discount

We offer competitive salary and benefit package including double pay, medical, life and dental insurance, 5-day work, 14 days paid annual leave and free shuttle bus service to the capable candidate. If you are interested, please immediately send your application stating your current & expected salary and date availability with full resume to Human Resources Department, CITIC Telecom International Holdings Limited ("CITIC Telecom") by clicking "Apply Now". Please clearly indicate the applied position and reference number on your application.

All personal data received will be treated strictly confidential and will be used for employment related purpose only.

CHINA MOBILE HONG KONG COMPANY LIMITED ("CMHK") is the wholly-owned subsidiary of China Mobile Limited (HKEx: 941), which ranks 58th on the Fortune Global 500.

Our company strives to offer superior service experience and to become a first-class service provider in the development of digitalized and intelligent Hong Kong. We are preserving an environment with trust, responsibility and caring. At CMHK, we commit to maximizing people's potential and paving the way toward success for every striver. We are now inviting high caliber professional to join us.

Department: Network and Service Operation Centre

In this position, you will:

• Operate and maintain CMHK RAN and transmission network including cell site configuration and troubleshooting, ATN operation and troubleshooting
• Provide technical support services and handle complex case troubleshooting
• Liaise with internal and external parties for fault identification and service recovery of CMHK transmission network
• Prepare operation report, system and operation documentation if required

To be successful in this position, you should meet the following requirements:

• Bachelor Degree in Electronic Engineering/Telecommunications or related disciplines
• 2 years of experience in telecom industry
• Good Operation excellence & communication skill
• Self-motivated, analytical and able to work under pressure
• Proficiency in MS word, Excel, PowerPoint
• With strong communication and interpersonal skills in English, Cantonese and Putonghua
• Strong initiative, customer-oriented and able to meet with quality services
• Candidate with less experience will be considered as Assistant Engineer

When you work:

• 5 days work
• 8 hours/day

What you enjoy:

• Discretionary Performance bonus
• Life insurance
• Medical insurance
• Education subsidies
• Birthday gift
• Marriage leave
• Birthday leave
• Staff discount

CMHK is committed to be an equal opportunity employer. We offer exceptional benefits package and the opportunity to work in a challenging environment. Personal data provided by applicants will be treated strictly in accordance with our personal data policy and for recruitment purposes only.

Our client, a leading global financial firm is seeking a skilled Network Operations Engineer to join their dynamic team in Hong Kong.

You will be part of their Global Network Operations team, tasked with managing and maintaining the organization's network infrastructure and automation services.

Responsibilities:

• Create and manage monitoring dashboards; respond to alerts effectively.
• Conduct post-incident reviews to enhance infrastructure reliability.
• Implement automated changes in collaboration with various teams.
• Perform trend analysis to identify potential issues and improve service management.
• Define service-level objectives (SLOs) for network service availability.
• Support network automation and tooling, including CI/CD pipelines and Ansible.
• Review code merges and manage production environment changes.

Requirements:

• Degree in IT/Computer Science
• Experience with low latency LAN, data center HPC, and WAN/cloud environments.
• Familiarity with Corvil and Arista switches is preferred.
• Strong troubleshooting skills in network infrastructure.
• Knowledge of tools like Splunk, Prometheus, and Grafana for monitoring.
• Experience with network management systems (e.g., Zabbix, Nagios) is a plus.
• Understanding of Infrastructure as Code (IaC) tools (e.g., Ansible, Terraform).
• Certifications icluding CCNA, CCNP; Corvil CCA, CCE; Arista ACE Level 1, 2, 3; Nvidia NCA-AIIO are highly preferred.
• Proficiency in analysis tools like Wireshark and PromQL.
• Availability for on-call and out-of-hours support as needed.

The Sell:

• Competitive salary and performance-based bonuses.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and career advancement.
• A dynamic and inclusive work environment in a leading global hedge fund.