235 Network Operations Center jobs in Hong Kong

About the Company:

CITIC Telecom International Holdings Limited was established in 1997 in Hong Kong and was listed on The Stock Exchange of Hong Kong Limited on 3 April 2007. It is an Internet-oriented telecommunications enterprise providing comprehensive services. The Company's services cover international telecommunications services, providing mobile international roaming, international voice, international messaging, international data and international value-added telecommunications services, etc. to global carriers. The Group has established branch organisations in 22 countries and regions with more than 2,500 employees and over 160 PoPs globally.

CITIC Group Corporation, a large multinational conglomerate headquartered in China, is the ultimate holding company of CITIC Telecom.

Responsibilities:

• Provide 1st tier support and monitor the telecommunication services including Data services, Mobile Value-added Service, Mobile Roaming, SMS, IDD and Retail Service
• Handle real time alarm and traffic performance monitoring to meet the service quality target
• Perform restorative actions for system failure to minimize service interruption
• Troubleshoot for the customers' complaints

Requirements:

• Degree or Higher Diploma in Telecommunications, Electronic Engineering, Information Technology, Computer Science or related disciplines
• Good command in both spoken and written Chinese; fluency in English is a plus
• Willing to work on 7 x 24-hour in 3 shifts
• Fresh Graduates are Welcome
• Candidate with less experience will be considered as Engineer Trainee/Assistant Engineer

We Offer:

• 5 days work week
• Guaranteed double pay
• Discretionary year-end bonus
• Transportation allowance
• Medical & dental insurance
• On-the-job training
• Training subsidies
• Free meals
• Free shuttle bus service
• Staff discount

We offer competitive salary and benefit package including double pay, medical, life and dental insurance, 5-day work, 14 days paid annual leave and free shuttle bus service to the capable candidate. If you are interested, please immediately send your application stating your current & expected salary and date availability with full resume to Human Resources Department, CITIC Telecom International Holdings Limited ("CITIC Telecom") by clicking "Apply Now". Please clearly indicate the applied position and reference number on your application.

All personal data received will be treated strictly confidential and will be used for employment related purpose only.

About the Company:

CITIC Telecom International Holdings Limited was established in 1997 in Hong Kong and was listed on The Stock Exchange of Hong Kong Limited on 3 April 2007. It is an Internet-oriented telecommunications enterprise providing comprehensive services. The Company's services cover international telecommunications services, providing mobile international roaming, international voice, international messaging, international data and international value-added telecommunications services, etc. to global carriers. The Group has established branch organisations in 22 countries and regions with more than 2,500 employees and over 160 PoPs globally.

CITIC Group Corporation, a large multinational conglomerate headquartered in China, is the ultimate holding company of CITIC Telecom.

Responsibilities:

• Provide 1st tier support and monitor the telecommunication services including Data services, Mobile Value-added Service, Mobile Roaming, SMS, IDD and Retail Service
• Handle real time alarm and traffic performance monitoring to meet the service quality target
• Perform restorative actions for system failure to minimize service interruption
• Troubleshoot for the customers' complaints

Requirements:

• Degree or Higher Diploma in Telecommunications, Electronic Engineering, Information Technology, Computer Science or related disciplines
• Good command in both spoken and written Chinese; fluency in English is a plus
• Willing to work on 7 x 24-hour in 3 shifts
• Fresh Graduates are Welcome
• Candidate with less experience will be considered as Engineer Trainee/Assistant Engineer

We Offer:

• 5 days work week
• Guaranteed double pay
• Discretionary year-end bonus
• Medical & dental insurance
• On-the-job training
• Training subsidies
• Free meals
• Free shuttle bus service
• Staff discount

We offer competitive salary and benefit package including double pay, medical, life and dental insurance, 5-day work, 14 days paid annual leave and free shuttle bus service to the capable candidate. If you are interested, please immediately send your application stating your current & expected salary and date availability with full resume to Human Resources Department, CITIC Telecom International Holdings Limited ("CITIC Telecom") by clicking "Apply Now". Please clearly indicate the applied position and reference number on your application.

All personal data received will be treated strictly confidential and will be used for employment related purpose only.

Overview

Network Operations Engineer - Global Hedge Fund - Hong Kong

Our client, a leading global financial firm, is seeking a skilled Network Operations Engineer to join their dynamic team in Hong Kong.

You will be part of the Global Network Operations team, tasked with managing and maintaining the organization 0network infrastructure and automation services.

• Create and manage monitoring dashboards; respond to alerts effectively.
• Conduct post-incident reviews to enhance infrastructure reliability.
• Implement automated changes in collaboration with various teams.
• Perform trend analysis to identify potential issues and improve service management.
• Define service-level objectives (SLOs) for network service availability.
• Support network automation and tooling, including CI/CD pipelines and Ansible.
• Review code merges and manage production environment changes.

• Degree in IT/Computer Science
• Experience with low latency LAN, data center HPC, and WAN/cloud environments.
• Familiarity with Corvil and Arista switches is preferred.
• Strong troubleshooting skills in network infrastructure.
• Knowledge of tools like Splunk, Prometheus, and Grafana for monitoring.
• Experience with network management systems (e.g., Zabbix, Nagios) is a plus.
• Understanding of Infrastructure as Code (IaC) tools (e.g., Ansible, Terraform).
• Certifications including CCNA, CCNP; Corvil CCA, CCE; Arista ACE Level 1, 2, 3; Nvidia NCA-AIIO are highly preferred.
• Proficiency in analysis tools like Wireshark and PromQL.
• Availability for on-call and out-of-hours support as needed.

• Competitive salary and performance-based bonuses.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and career advancement.
• A dynamic and inclusive work environment in a leading global hedge fund.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Financial Services

Network Operations Engineer - Global Hedge Fund - Hong Kong

Our client, a leading global financial firm, is seeking a skilled Network Operations Engineer to join their dynamic team in Hong Kong.

You will be part of the Global Network Operations team, tasked with managing and maintaining the organization 0network infrastructure and automation services.

• Create and manage monitoring dashboards; respond to alerts effectively.
• Conduct post-incident reviews to enhance infrastructure reliability.
• Implement automated changes in collaboration with various teams.
• Perform trend analysis to identify potential issues and improve service management.
• Define service-level objectives (SLOs) for network service availability.
• Support network automation and tooling, including CI/CD pipelines and Ansible.
• Review code merges and manage production environment changes.

• Degree in IT/Computer Science
• Experience with low latency LAN, data center HPC, and WAN/cloud environments.
• Familiarity with Corvil and Arista switches is preferred.
• Strong troubleshooting skills in network infrastructure.
• Knowledge of tools like Splunk, Prometheus, and Grafana for monitoring.
• Experience with network management systems (e.g., Zabbix, Nagios) is a plus.
• Understanding of Infrastructure as Code (IaC) tools (e.g., Ansible, Terraform).
• Certifications including CCNA, CCNP; Corvil CCA, CCE; Arista ACE Level 1, 2, 3; Nvidia NCA-AIIO are highly preferred.
• Proficiency in analysis tools like Wireshark and PromQL.
• Availability for on-call and out-of-hours support as needed.

• Competitive salary and performance-based bonuses.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and career advancement.
• A dynamic and inclusive work environment in a leading global hedge fund.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Financial Services

Overview

At IMC, technology is at the core of everything we do, and how we build and maintain our user space infrastructure is key to our global success. Our Operations Engineering team designs, automates, and scales the systems that power our workstations, tools, and user environments across our Windows environment. As a Desktop Engineer, you will be responsible for delivering high-performance desktop solutions that are critical to day-to-day trading operations. This role requires a strong understanding of Windows and desktop hardware, rapid issue resolution, and the ability to work in a high-pressure, fast-paced environment where uptime and responsiveness are paramount. We offer an environment that allows you to broaden and deepen your IT knowledge and skills, with access to best-in-breed tools, frequent training and a culture of knowledge sharing.

• Install, configure and manage laptops, desktops, mobile phones and peripherals.
• First point of contact for technical issues in-person and remote.
• Document support issues, update knowledge bases and enforce IT security policies.
• Technical support for meeting rooms, video conferencing and events.
• Manage user accounts using tools like Active Directory, Entra and Okta.
• Support MS 365 services including Exchange Online and Office.
• Administer Microsoft server technologies including Active Directory, WSUS, DFS and Group Policy.
• Support and manage corporate software such as Zoom, Jira, Confluence & VMWare.

• 3+ years of hands-on experience in a desktop support or similar technical role.
• Strong analytical thinking and effective problem-solving abilities.
• Self-motivated with a demonstrated passion for technology and innovation.
• Proficient in English, Mandarin, and Cantonese.
• Extensive experience supporting both macOS and Windows operating systems.
• Knowledgeable in MS 365 administration.
• Hands-on experience managing and supporting mobile devices via MDM platforms (e.g., Intune, Jamf).
• Practical experience providing AV setup and troubleshooting support.
• Exposure to virtualization (VMware), MS server, cloud platforms (AWS), and automation tools are a plus.
• Relevant tertiary qualifications or industry certifications (e.g., Computer Science degree, Microsoft certifications) are a bonus—but training and certification support is provided.

• Participate and support a large-scale public sector systems implementation project in a team of over 100 members
• Responsible for infrastructure, including but not limited to system, server, and network for monitoring, support, and administration
• Work with different parties, including multiple subcontractors and suppliers to provide the services
• Provide day-to-day support to users and project teams
• Overtime and after-office hour work required whenever necessary

• Higher Diploma or Degree in IT or related discipline
• Holder at least one of professional certificates - SCEA, CISSP, CISA, OCP, CCNA & MCP or equivalent is desirable
• Minimum 5 years relevant experience, and 2 years in systems administrator roles in one of the following areas:

-Linux

-Windows

-ESXi and k8s;

-LAN/WAN technology and routing protocols

-Huawei and Cisco equipment
- Hands-on in system and networking monitoring tools, email system, DNS, MySQL, proxy server, load balancer or AD;
- Experience in Linux shell/Perl scripting;
- Good command in spoken and written English and Chinese (including Putonghua will be an advantage); able to interact with customer directly
- Self-motivated and ability to work independently and be a good team player.

At IMC, technology is at the core of everything we do, and how we build and maintain our user space infrastructure is key to our global success. Our Operations Engineering team designs, automates, and scales the systems that power our workstations, tools, and user environments across our Windows environment. As a Desktop Engineer, you will be responsible for delivering high-performance. desktop solutions that are critical to day-to-day trading operations. This role requires a strong understanding of windows and desktop hardware, rapid issue resolution, and the ability to work in a high-pressure, fast-paced environment where uptime and responsiveness are paramount. We offer an environment that allows you to broaden and deepen your IT knowledge and skills, with access to best in breed tools, frequent training and a culture of knowledge sharing.

Your Core Responsibilities:

• Install, configure and manage laptops, desktops, mobile phones and peripherals.
• First point of contact for technical issues in-person and remote.
• Document support issues, update knowledge bases and enforce IT security policies.
• Technical support for meeting rooms, video conferencing and events.
• Manage user accounts using tools like Active Directory, Entra and Okta.
• Support MS 365 services including Exchange Online and Office.
• Administer Microsoft server technologies including Active Directory, WSUS, DFS and Group Policy.
• Support and manage corporate software such as Zoom, Jira, Confluence & VMWare.

Your Skills and Experience

• 3+ years of hands-on experience in a desktop support or similar technical role.
• Strong analytical thinking and effective problem-solving abilities.
• Self-motivated with a demonstrated passion for technology and innovation.
• Proficient in English, Mandarin, and Cantonese.
• Extensive experience supporting both macOS and Windows operating systems.
• Knowledgeable in MS 365 administration.
• Hands-on experience managing and supporting mobile devices via MDM platforms (e.g., Intune, Jamf).
• Practical experience providing AV setup and troubleshooting support.
• Exposure to virtualization (VMware), MS server, cloud platforms (AWS), and automation tools are a plus.
• Relevant tertiary qualifications or industry certifications (e.g., Computer Science degree, Microsoft certifications) are a bonus—but training and certification support is provided.

At IMC, technology is at the core of everything we do, and how we build and maintain our user space infrastructure is key to our global success. Our Operations Engineering team designs, automates, and scales the systems that power our workstations, tools, and user environments across our Windows environment. As a Desktop Engineer, you will be responsible for delivering high-performance desktop solutions that are critical to day-to-day trading operations. This role requires a strong understanding of Windows and desktop hardware, rapid issue resolution, and the ability to work in a high-pressure, fast-paced environment where uptime and responsiveness are paramount. We offer an environment that allows you to broaden and deepen your IT knowledge and skills, with access to best-in-breed tools, frequent training and a culture of knowledge sharing.

• Install, configure and manage laptops, desktops, mobile phones and peripherals.
• First point of contact for technical issues in-person and remote.
• Document support issues, update knowledge bases and enforce IT security policies.
• Technical support for meeting rooms, video conferencing and events.
• Manage user accounts using tools like Active Directory, Entra and Okta.
• Support MS 365 services including Exchange Online and Office.
• Administer Microsoft server technologies including Active Directory, WSUS, DFS and Group Policy.
• Support and manage corporate software such as Zoom, Jira, Confluence & VMWare.

• 3+ years of hands-on experience in a desktop support or similar technical role.
• Strong analytical thinking and effective problem-solving abilities.
• Self-motivated with a demonstrated passion for technology and innovation.
• Proficient in English, Mandarin, and Cantonese.
• Extensive experience supporting both macOS and Windows operating systems.
• Knowledgeable in MS 365 administration.
• Hands-on experience managing and supporting mobile devices via MDM platforms (e.g., Intune, Jamf).
• Practical experience providing AV setup and troubleshooting support.
• Exposure to virtualization (VMware), MS server, cloud platforms (AWS), and automation tools are a plus.
• Relevant tertiary qualifications or industry certifications (e.g., Computer Science degree, Microsoft certifications) are a bonus—but training and certification support is provided.

Convergint is a leading global systems integrator dedicated to achieving service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide array of solutions to enterprise customers. What sets us apart is our unique culture, which is shaped by our unwavering commitment to our Values and Beliefs. This culture drives us to become the premier service provider for our valued customers, solidifying our position in the industry.

Responsibilities:

• Conduct basic design and recommendation of security systems
• Perform basic installation including wiring and cabling of security systems
• Perform testing and commissioning of security systems
• Perform programming of security systems and supervise others to ensure timely updates and housekeeping of database
• Production of access cards.
• Act as programmer for access control operations.
• Emboss / print / affix applicant image on access cards.
• Pack cards for distribution.
• Record daily inventory of return of access cards.
• Conduct access entitlement reviews.
• Manage and respond timely on helpdesk requests and emails.
• Perform any access control related tasks assigned by managers or team lead.
• Liaison with business units and building landlords on access card matters.
• Requisition of access control consumable and office supplies.
• Overseeing maintenance for card printer.
• Emergency – participate in / Call Tree exercise and testing.
• Other responsibilities as assigned by the team.

Requirements:

• Tertiary education in any discipline.
• At least 5 years of relevant experience in managing security access control systems, general office administration, record management and customer service.
• Knowledge in security systems would be an advantage.
• Possess high level of integrity.
• Strong Command of English.
• Good written, verbal, analytical, interpersonal and presentation skills
• Proficient in Microsoft Office application, i.e. Word, Excel, PowerPoint, etc.

Attractive compensation and benefits packages will be offered to the right candidate.

Interested parties, please click "Apply Now" & send your application together with a full resume and expected salary to us.

All information received will be kept in strict confidential and only for employment-related purpose.