What Jobs are available for Network Troubleshooting in Hong Kong?

Responsibilities:

• Handle data centre IT infrastructure and hardware maintenance contract renewal works, follow up service scope requirement and approval process.
• Provide advice, guidance and due diligence in RFQ, tendering, procurement process and Procurement Committee Meeting.
• Supervise the procurement process to ensure efficiency as well as compliance with the Bank's policies
• Evaluate procurement proposal to protect the corporate's best interest and to comply with internal policies.
• Liaise with vendor for price negotiation, contract terms and conditions.
• Perform vendor management and evaluate performance of vendor regularly.
• Perform inventory and asset management of the data centres.
• Perform IT equipment management including maintenance, installation, planning, cablings.
• In addition to normal business hours, upon request of management to work outside business hours on normal working days, whole day of Saturday, Sunday or Public Holidays.
• Perform other duties as delegated and assigned by the management

Requirements:

• Degree holder in Information Technology, Computer Studies or related discipline.;
• Experience in Banking field for 3 years or above, preferably in exposure to data centre of banking;
• Understanding on retail banking operations with knowledge of banking environment;
• Excellent interpersonal, communications, negotiation and presentation skills
• Good command of both verbal and written English and Chinese
• Knowledgeable of Microsoft software (Word, Excel, PowerPoint) and Chinese word processing

Responsibilities:

• Handle data centre security, including data centre external maintenance vendors access management, IT equipment access management.
• On site monitoring external parties working inside data centre.
• Regular patrol on all data centre related zones, passages, entrance points and exit points.
• Follow up and report to senior in-charge for all abnormal data centre security issues.
• Regular security patrol to User IT equipment rooms located in various districts.
• Obey instructions and arrangements from senior in-charge to carry out thoroughly all security duties.
• Require shift duty.

Requirements:

• Diploma or above.
• Experience in handling data centre security related duties.
• Knowledge in basic data centre security related equipment operation, such as CCTV, access control.
• Knowledge in basic computer operation and data centre equipment.
• Self discipline and good attitude to follow orders from seniors.
• Good ability to handle sudden and unexpected incidents.

• Manage data center operations and monitoring tasks to ensure high-quality service delivery.
• Maintain service levels for application systems through effective operation management, contingency planning, and system health monitoring.
• Provide professional recommendations on infrastructure configuration, application design, etc., based on analysis of system performance, incident records, and other related data.
• Lead cross-functional teams to complete system optimization and enhancement tasks, and evaluate overall task achievements.
• Organize management review meetings covering system performance, optimization, incident handling, case sharing, and project/task progress.
• Drive continuous improvement through process refinement and technology innovation.
• Collaborate with internal teams and external partners to support infrastructure or business-related projects.

• Degree holder or above in Computer Science, Information Technology, or related disciplines.
• Minimum 5 years of experience in application development or IT infrastructure. (Candidates with less experience may be considered for the System Administration Manager role.)
• Solid experience in operating system administration (AIX, Linux) is an advantage.
• Knowledge and experience with middleware products, SAN storage, backup solutions, monitoring and security tools, networking, Windows, VMware, and Red Hat Virtualization is a plus.
• Proven experience in supporting medium to large-scale project implementations is preferred.
• Good command of both spoken and written Chinese and English, proficiency in Mandarin is an advantage.

Responsibilities:

• Manage and monitor the private Cloud environment, including compute, storage, and networking resources. Provide 24x7 supports for Cloud infrastructure system.
• Implement and maintain Cloud automation and orchestration tools to improve efficiency and scalability.
• Ensure high availability, disaster recovery, and data protection for critical Cloud-based applications and services.
• Troubleshoot and resolve complex Cloud-related issues in a timely manner.
• Collaborate with development, security, and other IT teams to ensure seamless integration and security of Cloud services.
• Provide technical guidance and training to application developers/operators on Cloud-related processes and procedures.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2+ years of experience in Cloud system administration.
• Exposure to any of the following: Red Hat OpenShift, Containers, Ansible, Elasticsearch, Grafana, Prometheus, Huawei HCS, MySQL and Redis.
• Strong understanding of any Cloud platform with experience in major areas like compute, networking, storage, backup/recovery and virtualization.
• Stay up-to-date with the latest Cloud technologies, best practices, and industry trends.
• Self-motivated and willing to work under pressure.
• Excellent troubleshooting and problem-solving skills.
• Ability to work collaboratively in a team environment and communicate technical information effectively.
• Good command in both written and spoken Chinese and English, knowledge of Mandarin is a plus.
• Experience working with financial industry and understand the technical architecture of banking systems is preferred.

Our client is a large SI company and now looking for a Network Engineer with solid knowledge in Microsoft products and Infrastructure related products.

WHAT YOU'LL BE DOING

• To provided technical advice & expertise in network infrastructure design, configure.
• Provide installation and configuration of network equipment
• Provide documentation for configuration, operation and UAT testing
• Provide user training and support

WHO WE'RE LOOKING FOR

• Higher Diploma/Degree in Networking, Computer Science or Telecommunications Engineering
• Minimum 2 years of post-qualification networking implementation experience
• Good knowledge in LAN/WAN concepts and protocols (e.g. TCP/IP, BGP, OSPF, EIGRP)
• Hands-on experience in distributed networking technology (mainly Cisco) on routing, switching, Metro-Ethernet setup
• Knowledge in/some experience in network product (such as Cisco Router/Switches, Fortigate Firewall and Ruckus) is preferred
• Understanding in/some experience in monitoring technology is preferred
• Understanding in/some experience wireless technology
• Holder of CCNA/CCNP/CCIE certificate is an added advantage
• Candidates with less experience will be considered as Network Engineer or Assistant Network Engineer

To assist with business expansion, we are seeking a seasoned Network Engineer to join our team.

Responsibilities:

• Perform server and network infrastructure installation, deployment, maintenance, support and troubleshooting
• Provide technical support and planning on Internet, Intranet, Website, user application system, system software and hardware
• Provide on call support for production incidents and perform shift duties as required
• 7 x 24 on call standby and non-office hours work is required

Requirement:

• Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience).
• Minimum 4 years relevant working experience in network administration and support
• Hands-on experience in Switch, Router, WiFi Controller, IPS/IDS, Firewall, Load Balancer, network monitoring and troubleshooting
• Strong knowledge of operating systems (Windows, Linux, macOS) and software applications.
• Good knowledge of Microsoft Windows, Red Hat Linux, VMware, SAN Storage and TCP/IP in LAN/WAN network environment
• Excellent command of written English
• Candidates with less experience will also be considered

Seeking a skilled Network Engineer to provide Tier 3 LAN, WAN, and WLAN support for APAC. The role involves managing global network infrastructure across data centers and office locations.

Responsibilities:

• Configure and maintain LAN, WAN, and WLAN environments
• Troubleshoot network issues and monitor performance
• Perform upgrades, maintenance, and wireless surveys
• Support remote access platforms (e.g., PRISMA Access, GlobalProtect)
• Assist with office buildouts and vendor coordination
• Document procedures and participate in change management

• Bachelor's degree in Computer Science, Information Systems, or related field, with 4+ years of hands-on experience in network engineering
• Proficient with Cisco switching, routing, and SD-WAN platforms
• Experience with Palo Alto PRISMA Access and GlobalProtect VPN
• Skilled in enterprise WiFi management and wireless surveys
• Familiarity with Aruba wireless infrastructure
• Experience with network monitoring tools and packet capture analysis (e.g., Wireshark)
• Solid grasp of firewall concepts and Palo Alto firewall administration
• Knowledge of network automation tools (e.g., Ansible, Python)
• Ability to produce clear technical documentation and communicate effectively in English & Mandarin
• Certifications from Cisco, Palo Alto, or Aruba are highly valued
• Strong understanding of routing protocols
• Willingness to work extended hours and travel as needed

Job Responsibilities

• Contribute to the design and setup of IT infrastructure, including hardware installation and system configuration
• Monitor server performance and resolve hardware, software, and network issues
• Conduct regular maintenance and perform system updates and upgrades
• Assist in implementing and maintaining IT security protocols and infrastructure protection
• Ensure high availability of IT services by managing server and system operations
• Safeguard business data through effective backup strategies and recovery planning

Job Requirements

• Minimum 3 years of experience in IT infrastructure projects
• Hands-on experience in cybersecurity, Active Directory, networking, Microsoft admin tasks (e.g., account/license management), VMware, and Linux
• Strong knowledge of networking protocols and technologies: TCP/IP, Layer 2/3 switching and routing, policy-based routing, OSPF, load balancing, network segmentation, resilience, and performance diagnostics
• Familiarity with LAN/WAN, DHCP, DNS, routing, switching, and firewall concepts
• HCIA and HCIP (Storage) certifications preferred
• Experience with Fortinet and Huawei firewalls/switches is a plus
• Exposure to virtualization platforms and Kubernetes administration is advantageous

Job Duties:

• Perform server and network infrastructure installation, deployment, maintenance, support and troubleshooting
• Provide technical support and planning on Internet, Intranet, Website, user application system, system software and hardware
• Provide on call support for production incidents and perform shift duties as required

Job Requirements:

• F.5 or above
• Hands-on experience in Switch, Router, WiFi Controller, IPS/IDS, Firewall, Load Balancer, network monitoring and troubleshooting
• Good knowledge of Microsoft Windows, Red Hat Linux, VMware, SAN Storage and TCP/IP in LAN/WAN network environment
• At least 4 years relevant working experience in network administration and support

If interested in the above post, please send full resume with academic background, work history, current and expected salary via

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