202 Office Reception jobs in Hong Kong
Associate – Rates Middle Office Support
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Join to apply for the Associate – Rates Middle Office Support role at Crédit Agricole CIB
1 day ago Be among the first 25 applicants
Join to apply for the Associate – Rates Middle Office Support role at Crédit Agricole CIB
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Within, Operations, Premises & Country COOs (OPC) based in Hong Kong, Capital Market Operations (CMO) teams are responsible to process the transaction activities for Credit, Rates, FX/MM, Securities and Equities for multiple geographies (APAC and EMEA). There are 2 teams under CMO HK in charge of:
Capital Market Middle Office (CMM):
- Transaction validation & controls
- Trade Capture, Amendments and Events management
- Deal allocations
- FOBO/FOFO Reconciliation and resolution of breaks
- Liaising with Trading and Sales teams and BO query management
- Collateral Management - Liaising with external clients for Margin calls and MTM reports and solve any query
- Coordination of the New Activity and Product (NAP) files for CMO launched by the Business Lines
Capital Market Back Office (CMB):
- Ensuring in liaison with Business Lines and Middle Office teams a smooth transaction integration within the Back Office systems
- Liaising with external clients for Confirmation and Settlements and solve any query
- Ensuring cut offs are met for payments
- Meeting our regulatory requirement sin terms of timely confirmation
- Client static data and Settlement Instruction creation
- Funding projection in liaison with multiple Treasury desks
- Regulatory reporting for several regulators
- Coordination of the New Activity and Product (NAP) files for CMO launched by the Business Lines
- KPI’s production and operational risk mitigation implementation
Capital Market Middle Office team in HK is around 40 staffs and 6 sub-teams:
- MO Sales and Client Services: In charge of deals originated by Sales including Trade validation, allocations, MTM reporting and collateral management
- MO IRD/ EIS: In charge of Interest Rate and Equity Derivatives.
- MO FX/MM/ Credit: In charge of Foreign Exchange, Money Market and Credits
- MO Post Trade: In charge of the processing activities from FO systems to BO systems
- MO Reconciliation: In charge of the various reconciliation (FO-BO; FO-FO,…)
- MDA: In charge of Market Data activities
This role is within the Capital Markets Rates Middle Office Support teams covering Linear and Structured Rates derivatives.
Key Responsibilities
- Provide support to Front Office business lines under Global Markets Division during Asian trading hours
- Ensure transactional integrity across trading applications, including 1st level trade checking
- Perform trade modification, cancellation, and/ or trade event processing (ie: early termination, partial termination, unwind) upon trading approval and report profit and loss impact, if any
- Monitoring, calculation and validation of events affecting the life of a structured product (coupons, Securities transactions, early partial closing, early exercise, maturity, nominal changes, etc.)
- Monitoring, calculation and validation of events affecting the life of a structured product (coupons, early partial closing, early exercise, maturity, nominal changes, etc.)
- Provide an efficient post-trade support by ensuring trade information flows efficiently through deal processing from front office to back office system and front-office to front office system
- Investigate and follow-up of breaks sent by back office, front office and other internal departments
- Support local business development and volume increase
- Ad hoc participation and support for projects for continuous improvement and optimization of management processes (specifications, user tests, process drafting) in conjunction with project teams, IT teams and management
Candidate Criteria
- University Degree holder from discipline in Finance, Mathematics or Engineering
- Minimum 5-8 years’ experience in Rates Derivatives Middle Office environment is necessary
- Good knowledge of financial products and understanding of the operational risks involved in Rates derivatives including the structured products
- Good analytical, organizational and interpersonal skill
- Comfortable with multi-tasking and able to work independently with minimal supervision
- Strong attention to details and a self-starter who is highly motivated
- Good judgement, alertness and common sense
- Fluency in English. Proficient in French or other Asian languages a definite advantage
- Versatile with PC tools and applications, e.g. MS Office, VBA
- Seniority level Associate
- Employment type Full-time
- Job function Finance
- Industries Banking and Investment Banking
Referrals increase your chances of interviewing at Crédit Agricole CIB by 2x
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Administrative Assistant (Up to $20,000/mth)Central & Western District, Hong Kong SAR 9 months ago
(MKT-On-site) Office Administrator - Hong Kong, Hong Kong SARCentral & Western District, Hong Kong SAR 9 months ago
(MKT-On-site) Office Administrator - Hong Kong, Hong Kong SAR Marriott HK Regional Office Internship (6 months) - 15 Teams AvailableCentral & Western District, Hong Kong SAR 1 week ago
Central & Western District, Hong Kong SAR 4 minutes ago
Central & Western District, Hong Kong SAR 5 days ago
Administrative Assistant - Business Advisory Services (Part-Time) Assistant Manager / Manager, Facilities and Office Administration Senior Manager, Chief of Staff Office (HK) Senior Marketing Officer – Office Marketing Wealth Management - Global Family Office Relationship ManagerWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrAssociate – Rates Middle Office Support
Posted today
Job Viewed
Job Description
Join to apply for the Associate – Rates Middle Office Support role at Crédit Agricole CIB
1 day ago Be among the first 25 applicants
Join to apply for the Associate – Rates Middle Office Support role at Crédit Agricole CIB
Get AI-powered advice on this job and more exclusive features.
Within, Operations, Premises & Country COOs (OPC) based in Hong Kong, Capital Market Operations (CMO) teams are responsible to process the transaction activities for Credit, Rates, FX/MM, Securities and Equities for multiple geographies (APAC and EMEA). There are 2 teams under CMO HK in charge of:
Capital Market Middle Office (CMM):
- Transaction validation & controls
- Trade Capture, Amendments and Events management
- Deal allocations
- FOBO/FOFO Reconciliation and resolution of breaks
- Liaising with Trading and Sales teams and BO query management
- Collateral Management - Liaising with external clients for Margin calls and MTM reports and solve any query
- Coordination of the New Activity and Product (NAP) files for CMO launched by the Business Lines
Capital Market Back Office (CMB):
- Ensuring in liaison with Business Lines and Middle Office teams a smooth transaction integration within the Back Office systems
- Liaising with external clients for Confirmation and Settlements and solve any query
- Ensuring cut offs are met for payments
- Meeting our regulatory requirement sin terms of timely confirmation
- Client static data and Settlement Instruction creation
- Funding projection in liaison with multiple Treasury desks
- Regulatory reporting for several regulators
- Coordination of the New Activity and Product (NAP) files for CMO launched by the Business Lines
- KPI’s production and operational risk mitigation implementation
Capital Market Middle Office team in HK is around 40 staffs and 6 sub-teams:
- MO Sales and Client Services: In charge of deals originated by Sales including Trade validation, allocations, MTM reporting and collateral management
- MO IRD/ EIS: In charge of Interest Rate and Equity Derivatives.
- MO FX/MM/ Credit: In charge of Foreign Exchange, Money Market and Credits
- MO Post Trade: In charge of the processing activities from FO systems to BO systems
- MO Reconciliation: In charge of the various reconciliation (FO-BO; FO-FO,…)
- MDA: In charge of Market Data activities
This role is within the Capital Markets Rates Middle Office Support teams covering Linear and Structured Rates derivatives.
Key Responsibilities
- Provide support to Front Office business lines under Global Markets Division during Asian trading hours
- Ensure transactional integrity across trading applications, including 1st level trade checking
- Perform trade modification, cancellation, and/ or trade event processing (ie: early termination, partial termination, unwind) upon trading approval and report profit and loss impact, if any
- Monitoring, calculation and validation of events affecting the life of a structured product (coupons, Securities transactions, early partial closing, early exercise, maturity, nominal changes, etc.)
- Monitoring, calculation and validation of events affecting the life of a structured product (coupons, early partial closing, early exercise, maturity, nominal changes, etc.)
- Provide an efficient post-trade support by ensuring trade information flows efficiently through deal processing from front office to back office system and front-office to front office system
- Investigate and follow-up of breaks sent by back office, front office and other internal departments
- Support local business development and volume increase
- Ad hoc participation and support for projects for continuous improvement and optimization of management processes (specifications, user tests, process drafting) in conjunction with project teams, IT teams and management
Candidate Criteria
- University Degree holder from discipline in Finance, Mathematics or Engineering
- Minimum 5-8 years’ experience in Rates Derivatives Middle Office environment is necessary
- Good knowledge of financial products and understanding of the operational risks involved in Rates derivatives including the structured products
- Good analytical, organizational and interpersonal skill
- Comfortable with multi-tasking and able to work independently with minimal supervision
- Strong attention to details and a self-starter who is highly motivated
- Good judgement, alertness and common sense
- Fluency in English. Proficient in French or other Asian languages a definite advantage
- Versatile with PC tools and applications, e.g. MS Office, VBA
- Seniority level Associate
- Employment type Full-time
- Job function Finance
- Industries Banking and Investment Banking
Referrals increase your chances of interviewing at Crédit Agricole CIB by 2x
Get notified about new Office Associate jobs in Hong Kong, Hong Kong SAR .
Administrative Assistant (Up to $20,000/mth)Central & Western District, Hong Kong SAR 9 months ago
(MKT-On-site) Office Administrator - Hong Kong, Hong Kong SARCentral & Western District, Hong Kong SAR 9 months ago
(MKT-On-site) Office Administrator - Hong Kong, Hong Kong SAR Marriott HK Regional Office Internship (6 months) - 15 Teams AvailableCentral & Western District, Hong Kong SAR 1 week ago
Central & Western District, Hong Kong SAR 4 minutes ago
Central & Western District, Hong Kong SAR 5 days ago
Administrative Assistant - Business Advisory Services (Part-Time) Assistant Manager / Manager, Facilities and Office Administration Senior Manager, Chief of Staff Office (HK) Senior Marketing Officer – Office Marketing Wealth Management - Global Family Office Relationship ManagerWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrTRAINEE: Front-Office Support Equity Derivatives
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the TRAINEE: Front-Office Support Equity Derivatives role at Societe Generale
TRAINEE: Front-Office Support Equity DerivativesJoin to apply for the TRAINEE: Front-Office Support Equity Derivatives role at Societe Generale
Get AI-powered advice on this job and more exclusive features.
- Actively participate of the monitoring tools and CI/CD enhancements (Deployment pipeline, ELK)
- Support our derivative listed product front-office desk in their daily IT requests
- Ensure a high level of production quality and platform availability
- Collect requirements and provide business analysis when needed
- Ensure on-duty tasks when required
- Work with local and global counterparts: raise issues and new requirements
Responsibilities
- Actively participate of the monitoring tools and CI/CD enhancements (Deployment pipeline, ELK)
- Support our derivative listed product front-office desk in their daily IT requests
- Ensure a high level of production quality and platform availability
- Collect requirements and provide business analysis when needed
- Ensure on-duty tasks when required
- Work with local and global counterparts: raise issues and new requirements
A technically strong candidate who will provide level 2 support to the users of the Global Market activities information system, focusing on equity derivative business activities mainly for Warrants/CBBC/DLC trading.
Working in a Dev/Ops setup, the candidate will be spending 60% on support and the 40% enhancing the CI/CD tools/Monitoring (deployment pipeline, puppet, ansible, jenkins, ELK). The candidate attends daily scrums and actively participate to regular prioritisation meetings, sprints, retrospectives and development effort.
The candidate will need formalise end user’s day to day problems; assesses criticality/priority of these problems and treat them accordingly. Escalates to the next level if need be; gives effective and regular feedback to the end users. Will transform problems to user stories, add it to the product backlog for prioritisation and task building.
Estimates the risks and opportunities in our day to day job, take initiatives to reduce the risks and improve our efficiency. Comply with CyberSecurity requirements and regulatory needs. Reports regularly on issues to direct management, follows IT processes closely on incident, problem and request management, adheres to the code of conduct.
Required
Profile required
- Hold a relevant Bachelors or Masters degree in Computer Science or similar
- Able to work in the stressful environment of a trading floor
- Team player, work hand to hand with our peers, client oriented
- Familiar with DevOps tools : ELK stack, GitHub, Jira, Azure, Puppet, Jenkins
- Technical background : Javascript/Angular, Python, Java and Linux is a strong advantage
- Knowledge of equity derivative products is a plus
- Aware and curious about new technologies, ability to share and explore them
- Able to communicate effectively in English
- Client - Client focus: I put long term relationship with our clients at the center of my actions, whatever my position
- Client - Risk: I strive to satisfy clients while taking into account risks for the company
- Innovation - Technology: I adopt new technologies in the solutions and projects I work on
- Commitment - Sustainability: I strive to develop my skills and knowledge
- Innovation - Simplification: I make things & ideas simple
- Team Spirit - Collective mindset: I favour the team’s interest over my own results
Our Culture
At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Societe Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate. Please visit our APAC career website: for more information.
Diversity, Equity & Inclusion (DE&I):
Our mission: Recruit, develop, advance, and retain a diverse workforce that is united in our efforts to enhance our competitive position and deliver innovative solutions to our clients.
Our vision:
- Engaged workforce that is demographically diverse in a way that reflects the communities in which we operate
- Inclusive culture and workplace that recognizes employees' unique needs and utilizes their diverse talents
- Engage our community and marketplace, and position the organization to meet the needs of all its clients
Societe Generale offers a hybrid work arrangement that offers employees the flexibility to work remotely, as well as on-site, in order to promote interaction and collaboration with colleagues while adhering to all SG standard protocols. Hybrid work arrangements vary based on business area. The applicable Business lines will determine and communicate the work arrangements that best meet their business needs.
Diversity and Inclusion
We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents , regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.Seniority level
- Seniority level Not Applicable
- Employment type Full-time
- Job function Other
- Industries Financial Services and Investment Banking
Referrals increase your chances of interviewing at Societe Generale by 2x
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#J-18808-LjbffrTRAINEE: Front-Office Support Equity Derivatives
Posted 3 days ago
Job Viewed
Job Description
Join to apply for the TRAINEE: Front-Office Support Equity Derivatives role at Societe Generale
TRAINEE: Front-Office Support Equity DerivativesJoin to apply for the TRAINEE: Front-Office Support Equity Derivatives role at Societe Generale
Get AI-powered advice on this job and more exclusive features.
- Actively participate of the monitoring tools and CI/CD enhancements (Deployment pipeline, ELK)
- Support our derivative listed product front-office desk in their daily IT requests
- Ensure a high level of production quality and platform availability
- Collect requirements and provide business analysis when needed
- Ensure on-duty tasks when required
- Work with local and global counterparts: raise issues and new requirements
Responsibilities
- Actively participate of the monitoring tools and CI/CD enhancements (Deployment pipeline, ELK)
- Support our derivative listed product front-office desk in their daily IT requests
- Ensure a high level of production quality and platform availability
- Collect requirements and provide business analysis when needed
- Ensure on-duty tasks when required
- Work with local and global counterparts: raise issues and new requirements
A technically strong candidate who will provide level 2 support to the users of the Global Market activities information system, focusing on equity derivative business activities mainly for Warrants/CBBC/DLC trading.
Working in a Dev/Ops setup, the candidate will be spending 60% on support and the 40% enhancing the CI/CD tools/Monitoring (deployment pipeline, puppet, ansible, jenkins, ELK). The candidate attends daily scrums and actively participate to regular prioritisation meetings, sprints, retrospectives and development effort.
The candidate will need formalise end user’s day to day problems; assesses criticality/priority of these problems and treat them accordingly. Escalates to the next level if need be; gives effective and regular feedback to the end users. Will transform problems to user stories, add it to the product backlog for prioritisation and task building.
Estimates the risks and opportunities in our day to day job, take initiatives to reduce the risks and improve our efficiency. Comply with CyberSecurity requirements and regulatory needs. Reports regularly on issues to direct management, follows IT processes closely on incident, problem and request management, adheres to the code of conduct.
Required
Profile required
- Hold a relevant Bachelors or Masters degree in Computer Science or similar
- Able to work in the stressful environment of a trading floor
- Team player, work hand to hand with our peers, client oriented
- Familiar with DevOps tools : ELK stack, GitHub, Jira, Azure, Puppet, Jenkins
- Technical background : Javascript/Angular, Python, Java and Linux is a strong advantage
- Knowledge of equity derivative products is a plus
- Aware and curious about new technologies, ability to share and explore them
- Able to communicate effectively in English
- Client - Client focus: I put long term relationship with our clients at the center of my actions, whatever my position
- Client - Risk: I strive to satisfy clients while taking into account risks for the company
- Innovation - Technology: I adopt new technologies in the solutions and projects I work on
- Commitment - Sustainability: I strive to develop my skills and knowledge
- Innovation - Simplification: I make things & ideas simple
- Team Spirit - Collective mindset: I favour the team’s interest over my own results
Our Culture
At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Societe Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate. Please visit our APAC career website: for more information.
Diversity, Equity & Inclusion (DE&I):
Our mission: Recruit, develop, advance, and retain a diverse workforce that is united in our efforts to enhance our competitive position and deliver innovative solutions to our clients.
Our vision:
- Engaged workforce that is demographically diverse in a way that reflects the communities in which we operate
- Inclusive culture and workplace that recognizes employees' unique needs and utilizes their diverse talents
- Engage our community and marketplace, and position the organization to meet the needs of all its clients
Societe Generale offers a hybrid work arrangement that offers employees the flexibility to work remotely, as well as on-site, in order to promote interaction and collaboration with colleagues while adhering to all SG standard protocols. Hybrid work arrangements vary based on business area. The applicable Business lines will determine and communicate the work arrangements that best meet their business needs.
Diversity and Inclusion
We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents , regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.Seniority level
- Seniority level Not Applicable
- Employment type Full-time
- Job function Other
- Industries Financial Services and Investment Banking
Referrals increase your chances of interviewing at Societe Generale by 2x
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#J-18808-LjbffrFront Office Application Support Specialist - NLS
Posted today
Job Viewed
Job Description
My client, a leading financial institution with global offices, are currently seeking a dedicated application support analyst to provide technical support and ensure the smooth operation of their critical trading applications.
As a Front Office Support Engineer, you will play a vital role in supporting and maintaining the performance of key applications used in their hedge fund operations. Your responsibilities will include troubleshooting issues, coordinating with vendors, and collaborating with internal teams to deliver high-quality support services that meet the needs of their traders and analysts.
The role:
- Provide first and second line technical support, responding to user queries and issues in a timely and efficient manner.
- Monitor application performance, identify potential problems, and implement solutions to optimize system functionality.
- Work closely with traders, analysts, and IT teams to understand application requirements and provide tailored support solutions.
- Perform software installations, upgrades, and patches, following change management processes and ensuring system stability.
- Document support activities, resolutions, and system configurations to maintain accurate records and facilitate knowledge sharing.
- Contribute to the development and implementation of support processes, procedures, and best practices to enhance operational efficiency.
What you offer:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience in application support within the financial services industry, preferably in a hedge fund or investment bank.
- Strong knowledge of financial applications, trading systems, and market data platforms.
- Proficiency in troubleshooting application issues, analyzing logs, and diagnosing root causes.
- Knowledge of Python a big plus
- Excellent communication skills and the ability to collaborate effectively with diverse teams and stakeholders.
- Ability to work well under pressure in a fast-paced environment and prioritize tasks effectively.
The sell:
- Market leading compensation
- Excellent benefits such as a comprehensive medical plan
- Stable environment coupled with growth opportunities
Customer Service Associate/Customer Service Executive (Hardlines)
Posted 10 days ago
Job Viewed
Job Description
Company Description
We are
Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
- Handle incoming email and phone enquiries
- Deliver customer satisfaction through excellent service quality
- Solve problems and analyze information accurately with appropriate speed
- Make decisions through appropriate actions required to solve queries within guidelines
- Prepare proposal, quotation and agreement for the customer
- Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner
- High Diploma or above in any subjects
- 1-4 years’ experience in customer services
- Good command of both written and spoken English and Chinese, including Mandarin
- Good communication skill, outgoing and initiative
- 5-day Work Week
- Double Pay and Performance Bonus
- Dental and Medical Benefits
- Accident Insurance and Life Insurance
- Annual Leave
- Birthday Leave
- Paid Maternity Leave, Paternity Leave, and Marriage Leave
- Career Advancement Opportunities
- On-the-Job Training
- Education and Training Subsidies
- Free shuttle service
- Employee Assistance Program (EAP)
- Staff Activities
- Seniority level Executive
- Employment type Full-time
- Job function Business Development
- Industries Retail Office Equipment, Consumer Services, and Oil and Gas
Referrals increase your chances of interviewing at SGS by 2x
Sign in to set job alerts for “Customer Service Specialist” roles. Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 3 days ago
Assistant Customer Service Manager, Customer Relations Customer Care Advisor (English Speaking) Customer Care Representative (Digital & Feedback)Sha Tin District, Hong Kong SAR 1 week ago
Customer Services Officer(Complaints & Enquiries)Sha Tin District, Hong Kong SAR 2 weeks ago
Kwun Tong District, Hong Kong SAR 1 year ago
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#J-18808-LjbffrCustomer Service Associate/Customer Service Executive (Hardlines)
Posted 3 days ago
Job Viewed
Job Description
Company Description
We are
Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
- Handle incoming email and phone enquiries
- Deliver customer satisfaction through excellent service quality
- Solve problems and analyze information accurately with appropriate speed
- Make decisions through appropriate actions required to solve queries within guidelines
- Prepare proposal, quotation and agreement for the customer
- Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner
- High Diploma or above in any subjects
- 1-4 years’ experience in customer services
- Good command of both written and spoken English and Chinese, including Mandarin
- Good communication skill, outgoing and initiative
- 5-day Work Week
- Double Pay and Performance Bonus
- Dental and Medical Benefits
- Accident Insurance and Life Insurance
- Annual Leave
- Birthday Leave
- Paid Maternity Leave, Paternity Leave, and Marriage Leave
- Career Advancement Opportunities
- On-the-Job Training
- Education and Training Subsidies
- Free shuttle service
- Employee Assistance Program (EAP)
- Staff Activities
- Seniority level Executive
- Employment type Full-time
- Job function Business Development
- Industries Retail Office Equipment, Consumer Services, and Oil and Gas
Referrals increase your chances of interviewing at SGS by 2x
Sign in to set job alerts for “Customer Service Specialist” roles. Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 3 days ago
Assistant Customer Service Manager, Customer Relations Customer Care Advisor (English Speaking) Customer Care Representative (Digital & Feedback)Sha Tin District, Hong Kong SAR 1 week ago
Customer Services Officer(Complaints & Enquiries)Sha Tin District, Hong Kong SAR 2 weeks ago
Kwun Tong District, Hong Kong SAR 1 year ago
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#J-18808-LjbffrBe The First To Know
About the latest Office reception Jobs in Hong Kong !
Customer Service Executive
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Customer Service Executive role at Brink’s Inc
5 days ago Be among the first 25 applicants
Join to apply for the Customer Service Executive role at Brink’s Inc
- Oversee transportation operations for accounts, including inbound and reverse logistics across different countries
- Manage customer inquiries and service requests via phone calls and email conversations
- Plan and schedule shipments, taking into account customer requirements, service availability, and transportation capacity
- Maintain close communication with both internal and external parties to ensure the smooth execution of the logistics plan
- Prepare import and export documents and handling customs declarations
- Fulfill any additional tasks assigned by the team head or manager
- Oversee transportation operations for accounts, including inbound and reverse logistics across different countries
- Manage customer inquiries and service requests via phone calls and email conversations
- Plan and schedule shipments, taking into account customer requirements, service availability, and transportation capacity
- Maintain close communication with both internal and external parties to ensure the smooth execution of the logistics plan
- Prepare import and export documents and handling customs declarations
- Fulfill any additional tasks assigned by the team head or manager
- Degree holder in Supply Chain Management or related fields is an advantage, Fresh graduates are welcome
- Working experience in freight forwarder/customer service experiences especially in Logistics would be an advantage but not a must
- Fluent in written and spoken English & Chinese (Cantonese & Mandarin)
- Proficient in using Microsoft Word, Excel and Outlook
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries Truck Transportation
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Get notified about new Customer Service Executive jobs in Hung Hom, Hong Kong SAR .
Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 6 days ago
Assistant Customer Service Manager, Customer Relations Senior Executive/Executive, Customer Service Operations ( Fresh graduates are welcome) Corporate Customer Service Executive (Part-Time)Wan Chai District, Hong Kong SAR 2 weeks ago
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Customer Service Advisor - Full-time (Central Store)Hong Kong, Hong Kong SAR HK$17,000.00-HK$1,000.00 1 week ago
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Branch Service Executive/General Banking Manager/Customer Relationship Manager (HK) Customer Care Advisor (English Speaking)Sha Tin District, Hong Kong SAR 3 weeks ago
Officer, Service Analyst (Contact Center)Kowloon City District, Hong Kong SAR 4 days ago
Kwun Tong District, Hong Kong SAR 1 year ago
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#J-18808-LjbffrCustomer Service Manager
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Customer Service Manager role at Plotio Financial Group Limited .
6 days ago Be among the first 25 applicants.
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PLOTIO was established in 1983 and has grown into a dynamic financial institution with diverse business interests including real estate, property management, bullion trade, and environmental services. We are expanding and invite you to join our team to develop into future leaders.
Key Responsibilities- Manage a team of up to 20 staff members.
- Handle customer inquiries related to account opening, market information, and complaints professionally.
- Oversee Quality Assurance Training (QAT); conduct QA and training for customer service and sales teams; manage live chat QA programs.
- Develop and maintain an up-to-date knowledge database; digitize manuals to improve operational efficiency.
- Ensure proper documentation and storage of client documents.
- Manage communication with internal and external parties.
- Lead process improvements and customer service projects.
- Gather customer feedback and recommend improvements.
- Bachelor’s degree in business or related fields; at least 5 years of relevant leadership experience in customer service.
- Fluent in English, Mandarin (mandatory), and Cantonese.
- Proficient in Microsoft Word, Excel, and Chinese Word Processing.
- Customer-focused with excellent interpersonal and communication skills; positive, self-motivated, and a strong leader.
- Attention to detail, mature, patient, responsible.
- Knowledge of AI is preferred.
- Immediate availability is an advantage.
- 5-day work week
- Medical scheme
- Bank holidays
- Life insurance
- Performance bonus
- Seniority level: Mid-Senior level
- Employment type: Other
- Job function: Sales and Human Resources
This job is still active and accepting applications.
#J-18808-LjbffrCustomer Service Officer
Posted 10 days ago
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Job Description
Join to apply for the Customer Service Officer role at PPG
1 week ago Be among the first 25 applicants
Join to apply for the Customer Service Officer role at PPG
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- Handle daily logistics operations including order processing and delivery coordination
- Ensure smooth operation in supporting product delivery to customer and store replenishment activities
- Coordinate with sales, operations, and other departments for supply chain efficiency
- Assist in ad hoc tasks assigned
- Handle daily logistics operations including order processing and delivery coordination
- Ensure smooth operation in supporting product delivery to customer and store replenishment activities
- Coordinate with sales, operations, and other departments for supply chain efficiency
- Assist in ad hoc tasks assigned
- Higher diploma or above with at least 5 years working experience
- Strong coordination and communication skills
- Detail-oriented, organized and proactive
- Ability to handle multiple priorities
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
About Us
Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.
PPG: WE PROTECT AND BEAUTIFY THE WORLD
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit and follow @ PPG on Twitter.
The PPG Way
Every Single Day At PPG
We partner with customers to create mutual value.
We are “One PPG” to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday – everyday.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email
PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
Benefits will be discussed with you by your recruiter during the hiring process.Seniority level
- Seniority level Mid-Senior level
- Employment type Part-time
- Job function Other
- Industries Paint, Coating, and Adhesive Manufacturing
Referrals increase your chances of interviewing at PPG by 2x
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