196 Oil & Gas jobs in Hong Kong

Join to apply for the Senior Fraud Operations Manager (Card Detection and Investigation) (HK) role at Hang Seng Bank

1 week ago Be among the first 25 applicants

Join to apply for the Senior Fraud Operations Manager (Card Detection and Investigation) (HK) role at Hang Seng Bank

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Job Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

• Lead and oversight the operation of offshore Fraud Investigations Team, Fraud Detection Team and Dedicated Fraud Call Team to ensure the operation is effective and efficient and identify potential control weaknesses according to regulatory requirement and internal procedures. Ensure the handling are conducted in a timely manner with full adherence to service standards and timelines set by the Bank and regulators.
• Develop and implement strategies to identify, prevent and reduce fraud, and investigate/follow up on the reported fraudulent activities.
• Provide stakeholders with advice on the prioritization of fraud controls as well as an escalation route for ineffective operation.
• Liaise with external stakeholders including legal enforcement agencies and handle urgent cases with immediate fraud risk mitigation.
• Review and monitor the quality check offshore team’s investigation activities on suspicious transactions, determination of holding customers liable for losses to safeguard the Bank’s interest and escalation of serious or syndicate fraud activities for further actions.
• Review serious or complex operational or control issues, determine and present the optimal options for resolution to mitigate the identified fraud risk, track the response, and ensure appropriate governance.
• Monitor the operation of investigations and detection that are conducted in a timely manner with full adherence to service standards and timelines set by the Bank and regulators.
• Protect the bank customers from fraud by effectively managing fraud risk.
  
  
  

• Lead and oversight the operation of offshore Fraud Investigations Team, Fraud Detection Team and Dedicated Fraud Call Team to ensure the operation is effective and efficient and identify potential control weaknesses according to regulatory requirement and internal procedures. Ensure the handling are conducted in a timely manner with full adherence to service standards and timelines set by the Bank and regulators.
• Develop and implement strategies to identify, prevent and reduce fraud, and investigate/follow up on the reported fraudulent activities.
• Provide stakeholders with advice on the prioritization of fraud controls as well as an escalation route for ineffective operation.
• Liaise with external stakeholders including legal enforcement agencies and handle urgent cases with immediate fraud risk mitigation.
• Review and monitor the quality check offshore team’s investigation activities on suspicious transactions, determination of holding customers liable for losses to safeguard the Bank’s interest and escalation of serious or syndicate fraud activities for further actions.
• Review serious or complex operational or control issues, determine and present the optimal options for resolution to mitigate the identified fraud risk, track the response, and ensure appropriate governance.
• Monitor the operation of investigations and detection that are conducted in a timely manner with full adherence to service standards and timelines set by the Bank and regulators.
• Protect the bank customers from fraud by effectively managing fraud risk.
  
  
  

• University Graduate in Business Administration, Banking, Finance or related discipline
• Minimum 8 years of solid experience in fraud operations/ fraud risks/ investigations or relevant disciplines
• High proficiency in English, Chinese and Putonghua
• Able to work in rotating shift in non-HASE premises
• Ability to communicate effectively, embrace change and overcome challenges
• Merchant acquiring / card fraud handling and knowledge of credit card dispute rules and regulations will be an advantage
• Solid experience in overseeing a robust fraud operations team and working with controls that manage fraud risk
  
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Banking

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Southern District, Hong Kong SAR 5 days ago

Wan Chai District, Hong Kong SAR 1 week ago

Wong Chuk Hang, Hong Kong SAR 1 month ago

Wan Chai District, Hong Kong SAR 2 days ago

Central & Western District, Hong Kong SAR HK$45,000.00-HK$5,000.00 1 day ago

Central & Western District, Hong Kong SAR HK 45,000.00-HK 60,000.00 5 days ago

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Join to apply for the Manager, Venue Operations (M+ Museum) role at West Kowloon Cultural District Authority

1 day ago Be among the first 25 applicants

Join to apply for the Manager, Venue Operations (M+ Museum) role at West Kowloon Cultural District Authority

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M+ is a museum dedicated to collecting, exhibiting, and interpreting visual art, design and architecture, moving image, and Hong Kong visual culture of the twentieth and twenty-first centuries. Located in Hong Kong’s WestK, we are one of the leading museums of modern and contemporary visual culture in the world. The museum reflects our unique time and place, building on Hong Kong’s historic balance of the local and the international to define a distinctive and innovative voice for Asia’s twenty-first century.

You Will Be Responsible For

• supporting senior management for M+ building management function by reporting on all related areas to ensure management is informed and capable of making timely decisions;
• assisting in the preparation of operational procedures and guidelines;
• coordinating between the M+ user groups and the Projects, District Facilities Services (DFS) and IT Department;
• overseeing the management and delivery of building management services by working closely with DFS, IT Department and other relevant departments relating to mechanical, electrical and other associated systems. This includes ensuring strong planned and preventative maintenance programmes as well as soft services such as cleaning, landscaping and waste management are in place;
• working with various departments to ensure the timely application and renewal of relevant building/facility/equipment/system related licenses.
• working with procurement team to issue tenders in accordance with procurement policy;
• acting as a manager-in-charge to support event operations of the museum, resolving any emergency incidents or situation related to facility/equipment/system in M+ buildings following a set of protocols;
• performing other duties from time to time as reasonably assigned by the Authority.
  
  

• possess a recognised university degree in business management, facilities management, hospitality management, or a related discipline;
• have a minimum 6 years of relevant experience in hospitality sector, facilities management or other relevant industry;
• have experience in managing sizable venues with responsibilities in building management and/or venue operations;
• be flexible, adaptable to change, creative and well-presented;
• be able to communicate effectively across teams and the organisation, lead and influence cross-functional departments;
• demonstrate a positive and can-do attitude with good problem- solving skills, good analytical abilities, attentive to details, be able to multi-task and work under pressure;
• be available to work on evenings, weekends and public holidays, according to the duty roster assigned as shift duty is required;
• be proficient in MS Office; and
• exhibit strong interpersonal, verbal and written communication skills in both English and Chinese, knowledge of Putonghua is an advantage.
  
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Museums, Historical Sites, and Zoos

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New Territories, Hong Kong SAR 3 weeks ago

New Territories, Hong Kong SAR 3 weeks ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Kwai Tsing District, Hong Kong SAR 2 weeks ago

New Territories, Hong Kong SAR 5 days ago

Kwai Tsing District, Hong Kong SAR 1 week ago

Wan Chai District, Hong Kong SAR 1 week ago

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1 day ago Be among the first 25 applicants

• Define On-Chain Processes: Establish and refine processes for Customer Due Diligence (KYC) and Customer Service specifically for on-chain transactions involving stablecoins.
• Lead On-Chain Due Diligence: Oversee the team in executing KYC and Corporate Due Diligence (CDD) for blockchain-based clients, ensuring compliance with regulatory standards.
• Investigate On-Chain Activity: Manage Level 2 investigation cases, focusing on on-chain transaction patterns and anomalies.
• Implement On-Chain CRM Solutions: Assist in planning, implementing, and monitoring a CRM solution that integrates on-chain data for corporate customers.
• Develop Onboarding Procedures: Create onboarding procedures that include on-chain identity verification and wallet management.
• Prepare FAQs: Draft FAQs and standard scripts for the customer service team to handle inquiries related to operations and on-chain transactions.
• Transaction Reconciliation: Ensure accurate and efficient reconciliation of on-chain transactions, adhering to all regulatory requirements.

Requirements:

• Solid experience in a similar role in regulatory financial institutions, banks or payment companies. Candidates with Web3 experience is a plus.
• Experience with formulating operations strategies
• Minimum 8+ years of experience and as a team leader experience
• Practical knowledge and understanding of transaction reconciliation and best practices
• Expertise and hands-on experience in all aspects of Payment processing and fraud prevention
• Hands-on approach and not afraid of getting involved in the details when required
• Knowledge of Mobile Wallet and alternative payment solutions is a plus
• Skilled at juggling various responsibilities, prioritizing, and thriving in a dynamic, fast paced environment
• A good team player with sound interpersonal and communication skills. Excellent command of oral and written communication skills in English and Chinese (including Putonghua).

General Culture and Benefits of RD Technologies

• Exciting and collaborative startup environment.
• Give your best while having fun and grow as a person.
• A flat structure: your ideas get heard by the right people very quickly.
• Creating your own profile in the startup ecosystem.
• Casual dress code.
• Free coffee, tea, drinks and snacks daily.
• In-house gym facilities.
• Regular and fun company activities.

Data collected would be used for recruitment purposes only. Applicants who do not hear from us may consider their application unsuccessful and their data will be destroyed within 24 months of receipt

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management

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Get notified about new Vice President Operations jobs in Hong Kong, Hong Kong SAR .

Wan Chai District, Hong Kong SAR 4 weeks ago

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1. High-Quality Asset Sourcing and Listing

• Conduct in-depth research on market trends to identify and evaluate high-potential crypto assets across various sectors (e.g., Layer1/Layer2, DeFi, GameFi, NFT, RWA, Meme, AI, etc.).
• Build and maintain strong relationships with high-quality project teams, facilitating strategic partnerships between the projects and the exchange.
• Oversee the end-to-end listing process to ensure the timely and seamless launch of quality projects on BitMart.

2. Asset Operations and Growth

• Independently design and implement marketing strategies to boost trading volume and user engagement for listed assets.
• Plan and execute collaborative marketing campaigns with project teams, including but not limited to AMAs, airdrops, trading competitions, and liquidity incentive programs.
• Leverage data analysis to refine asset performance, enhance user conversion, and improve retention rates.

3. Market Research and Trend Monitoring

• Continuously monitor developments in the crypto market, analyze emerging trends, and identify future high-potential assets.
• Track and benchmark asset operation strategies from competitor exchanges, generate regular research reports, and optimize BitMart’s asset strategy accordingly.
• Cultivate strong connections with industry KOLs, investment firms, and communities to strengthen BitMart’s competitiveness in asset offerings.

Job Requirements:

• Meet internal standards for response efficiency and error rate in handling urgent requests from project stakeholders.
• Independently manage the full lifecycle of high-quality asset projects, ensuring alignment with internal performance indicators (OKRs to be defined and communicated by the direct manager post onboarding).
• Take ownership of asset operation and growth objectives (OKRs to be established and aligned with the direct manager upon joining).
• Capable of independently developing and executing detailed operational plans (OKRs to be set and synchronized with the direct manager after onboarding).

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Business Development and Project Management

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Get notified about new Operations Manager jobs in Hong Kong, Hong Kong SAR .

Wan Chai District, Hong Kong SAR 1 week ago

Southern District, Hong Kong SAR 5 days ago

Central & Western District, Hong Kong SAR HK$45,000.00-HK$0,000.00 5 days ago

Central & Western District, Hong Kong SAR HK 45,000.00-HK 65,000.00 1 day ago

Central & Western District, Hong Kong SAR HK 45,000.00-HK 60,000.00 1 week ago

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2 days ago Be among the first 25 applicants

Direct message the job poster from DBS Bank

Business Function

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Serve as the primary point of contact for client service inquiries, ensuring prompt and accurate responses.
• Assist relationship managers in onboarding new clients, including KYC, account setup, and documentation.
• Proactively manage ongoing client requests and resolve service issues with a client-centric approach.
• Coordinate and execute customized solutions for clients with unique requirements, such as tailored reporting, investment mandates, or cross-border transactions.
• Collaborate with internal departments (investment, compliance, operations) to deliver bespoke client services efficiently.
• Oversee the end-to-end client service process, ensuring adherence to regulatory standards and internal policies.
• Monitor and track service delivery metrics, identifying areas for process improvement.
• Ensure all client documentation and records are accurate and up-to-date.

Requirements

• University graduated / Degree holder in Banking and Finance or related disciplines
• 10+ years of experience in client service or operations within wealth management or private banking
• Strong understanding of financial products, investment vehicles, and regulatory frameworks.
• Practical experience and knowledge of Private Banking products and services, demonstrating a deep understanding of client needs within this specialized area.
• Excellent communication and interpersonal skills, with a client-focused mindset.
• Ability to manage multiple priorities and deliver under pressure.
• High attention to detail and problem-solving abilities.
• Proficiency in CRM and wealth management platforms.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function General Business
• Industries Banking and Financial Services

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Get notified about new Client Services Manager jobs in Kowloon, Hong Kong SAR .

Kowloon City District, Hong Kong SAR 1 day ago

Kwun Tong District, Hong Kong SAR 4 months ago

Kwun Tong District, Hong Kong SAR 6 months ago

Kwun Tong District, Hong Kong SAR 3 months ago

Kowloon City District, Hong Kong SAR 1 week ago

Kwun Tong District, Hong Kong SAR 1 month ago

Kwun Tong District, Hong Kong SAR 10 months ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 2 weeks ago

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3 days ago Be among the first 25 applicants

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• Monitor and support daily operations related to tokenized derivative settlements, including token creation / redemption, trade settlement, reconciliation, and movement across various digital asset platforms.
• Ensure accurate processing of digital asset lifecycles across all platforms.
• Assist in managing wallets in digital asset platforms to optimize operations and minimize disruptions.
• Maintain precise records of all transactions for accuracy and integrity.
• Participate in related projects involving digital assets, providing necessary support for project execution.
• Collaborate with internal teams across various departments to ensure seamless and efficient operations.
• Comply with company standards, regulations, and best practices.
• Assist to resolve complex issues that may arise during the course of digital assets operations.
  
  

• Monitor and support daily operations related to tokenized derivative settlements, including token creation / redemption, trade settlement, reconciliation, and movement across various digital asset platforms.
• Ensure accurate processing of digital asset lifecycles across all platforms.
• Assist in managing wallets in digital asset platforms to optimize operations and minimize disruptions.
• Maintain precise records of all transactions for accuracy and integrity.
• Participate in related projects involving digital assets, providing necessary support for project execution.
• Collaborate with internal teams across various departments to ensure seamless and efficient operations.
• Comply with company standards, regulations, and best practices.
• Assist to resolve complex issues that may arise during the course of digital assets operations.
  
  

• Bachelor's degree in finance, business administration, or a related field.
• Minimum of 3 years’ experience in Digital Assets Operations.
• Strong understanding of digital assets operations, settlement processes, and relevant regulations.
• Proficiency in relevant software and systems commonly used in the industry.
• Strong leadership and team management abilities.
• Strong interpersonal and communication skills.
• Ability to work under pressure and meet tight deadlines.
• Excellent project management skills.
• Fluent in Cantonese, English and Mandarin.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing

New Territories, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 2 weeks ago

New Territories, Hong Kong SAR 3 weeks ago

Kwai Tsing District, Hong Kong SAR 4 days ago

Central & Western District, Hong Kong SAR 3 days ago

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The Operations Manager will be a pivotal figure in managing and optimizing the operational activities. This individual will be responsible for streamlining processes, ensuring efficiency, driving operational excellence, and managing the Profit and Loss (P&L) for relevant departments.

Responsibilities:

Strategic Alignment and Goal Achievement:

• Align operational strategies and initiatives with the company's overall mission and annual goals set by management.
• Collaborate with cross-functional teams to ensure seamless integration and coordination across the organization.
• Proactively identify and address any gaps or challenges that may impact the achievement of the company's objectives.

Process Optimization:

• Analyze existing operational processes and identify opportunities for improvement in efficiency and effectiveness.
• Develop and implement strategies to streamline workflows, reduce waste, and enhance productivity.
• Collaborate with department heads to standardize procedures and establish best practices.

Resource Management:

• Manage resources effectively to meet operational goals and objectives within budgetary constraints.
• Coordinate with department heads to allocate resources efficiently and optimize workforce utilization.
• Monitor resource allocation and adjust plans as needed to ensure optimal performance.

P&L Management:

• Take ownership of the Profit and Loss (P&L) for relevant departments, managing costs, and maximizing profitability.
• Analyze financial data and performance metrics to identify areas for cost reduction and revenue enhancement.
• Develop and implement strategies to achieve financial targets and improve overall financial performance.

Performance Monitoring and Reporting:

• Establish key performance indicators (KPIs) and metrics to measure the effectiveness of operational activities.
• Monitor performance against KPIs and provide regular reports to senior management.
• Identify trends, patterns, and areas of concern and recommend corrective actions as necessary.
• Identify operational risks and develop strategies to mitigate them effectively.
• Implement controls and procedures to ensure compliance with regulatory requirements and industry standards.
• Respond promptly to operational issues and emergencies, taking appropriate action to minimize disruptions.

Team Leadership and Development:

• Lead and motivate the teams, providing guidance, support, and mentorship as needed.
• Foster a culture of collaboration, accountability, and continuous improvement within teams.
• Conduct performance evaluations, set goals, and provide feedback to team members to support their professional development.

Stakeholder Management:

• Develop and maintain strong relationships with key internal and external stakeholders, including customers, suppliers, and regulatory bodies.
• Effectively communicate operational performance, challenges, and solutions to stakeholders.
• Represent the company's interests and advocate for operational needs in cross-functional discussions and decision-making processes.

Qualifications:

• Bachelor's degree in business administration, operations management, or a related field preferred.
• Minimum of 5 years of experience in operations management, in the pharmaceutical industry or a related field.
• Proven track record of driving operational excellence and process improvement initiatives.
• Strong analytical and problem-solving skills, with the ability to identify root causes and develop effective solutions.
• Excellent leadership and effective communication skills, with the ability to influence and collaborate with stakeholders at all levels.
• Proficiency in financial analysis and P&L management.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Pharmaceutical Manufacturing

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New Territories, Hong Kong SAR 2 weeks ago

New Territories, Hong Kong SAR 3 weeks ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Kwai Tsing District, Hong Kong SAR 1 week ago

Kwai Tsing District, Hong Kong SAR 4 days ago

Central & Western District, Hong Kong SAR 3 days ago

Wan Chai District, Hong Kong SAR 4 days ago

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3 days ago Be among the first 25 applicants

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Direct message the job poster from China Securities (International) Finance Holding Company Limited

• Perform the daily IT supporting jobs by providing the IT helpdesk and technical support to all users of the Company.

Key Accountability

• Mainly provide IT support to all the users.
• Perform daily system operations and monitoring.
• Develop & deliver networking and infrastructure solutions.
• Demonstrate project management skills to the business units & vendors.

Principal Duties and Responsibilities

• Act as the primary contact person of the helpdesk function by providing first level technical support to all the end users.
• Manage all daily IT operations of supportive business including investment banking, brokerage and back office functions.
• Install all the necessary hardware, systems and applications software, fixes and patches.
• Procure and manage all the IT equipment under the PC LAN environment to ensure the accuracy of the IT inventory.
• Follow up on the incident requests and ad-hoc projects.
• Liaise with internal departments and vendors for the maintenance of hardware and service for end-users.

Job Specifications

• Degree in Computer Studies or related Engineering discipline;
• Exposure in Banking / Securities industry is preferred;
• 1 to 2 years working experience in IT, especially in System Operations & User Support;
• On-the-job training will be provided;
• Good knowledge of Windows desktop / Server and Linux operating systems;
• Understanding of TCP/IP networking, Cisco router and switch technologies is a plus;
• Possess qualifications of MCSE, CCNA, CCNP or related is preferred;
• Strong problem-solving, analytical and interpersonal skills;
• Mature, patient, proactive, eager to learn, able to work under high pressure environment;
• Good command of spoken Cantonese, English and Mandarin.

• Seniority level Entry level

• Employment type Full-time

• Job function Information Technology
• Industries Investment Banking

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Join to apply for the Operations Manager role at Michael Page

2 days ago Be among the first 25 applicants

Join to apply for the Operations Manager role at Michael Page

About Our Client

Well-established organisation within the financial services sector, offering a professional and structured working environment. As a medium-sized firm, they are known for their commitment to operational excellence and industry standards.

• Hedge fund operations
• Great culture
  
  
  

• Managing daily operations to ensure seamless functioning within the banking and financial services department.
• Streamlining work flows and optimising processes for efficiency and effectiveness.
• Ensuring compliance with internal policies and external regulatory requirements.
• Coordinating with cross-functional teams to achieve organisational goals.
• Monitoring and analysing operational metrics to drive continuous improvement.
• Overseeing risk management procedures and implementing mitigation strategies.
• Supporting leadership with strategic planning and execution of operational initiatives.
• Providing mentorship and guidance to junior team members.
  
  
  

• A strong background in operational management within the financial services industry.
• Excellent analytical and problem-solving skills to address complex challenges.
• A collaborative mindset with the ability to lead and inspire teams effectively.
• Outstanding communication skills, both verbal and written, in a professional setting.
• Familiarity with portfolio management systems and programming language (such as python and VBA).
• A degree in a related field such as finance, business administration, or operations management.
  
  
  

• A competitive annual salary package.
• Opportunities for professional growth and development within the banking sector.
• A supportive and structured company culture focused on operational excellence.
  
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Finance and Consulting
• Industries Financial Services, Accounting, and Banking

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Get notified about new Operations Manager jobs in Hong Kong SAR .

New Territories, Hong Kong SAR 2 weeks ago

New Territories, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Kwai Tsing District, Hong Kong SAR 1 week ago

Central & Western District, Hong Kong SAR 1 day ago

Kwai Tsing District, Hong Kong SAR 1 day ago

New Territories, Hong Kong SAR 1 week ago

Wan Chai District, Hong Kong SAR 1 day ago

Hong Kong, Hong Kong SAR HK$200,000.00-HK$260,000.00 2 days ago

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