114 Onsite Engineer jobs in Hong Kong

Join to apply for the L2 IT Onsite Support Engineer role at Amaris Consulting

Join to apply for the L2 IT Onsite Support Engineer role at Amaris Consulting

Who are we?
Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.
At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:
Brief Call : Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!
Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
Case study : Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
We look forward to meeting you!
Job Description
Responsibilities:

• Provides second-line investigation and diagnosis.
• Resolves and closes incidents/service requests as per help desk procedures & allocated timelines.
• Escalates unresolved incidents/service requests within agreed timescales.
• Liaises with clients, other IT support groups and 3rd party providers when necessary.
• Performs staging of PCs, IMAC (Install, Move, Add and Change).
• Conducts hardware and software maintenance and support.
• Troubleshoots and resolves PC incidents and/or VIP requests.
• Assists local Server Team when server maintenance is required.
• Special events coverage/Conference support.
• Local network support and/or assists centralized Network team.
  

• Proven work experience as an IT Support Engineer or similar role.
• Proficiency in repairing and troubleshooting PC-related hardware, software, and network issues.
• Ability to build software images for laptops and desktops.
• Strong communication skills to handle calls from colleagues and customers, providing technical assistance over the phone or email.
• Experience in performing remote troubleshooting through diagnostic techniques and pertinent questions.
• Familiarity with documenting the implementation of Helpdesk requests/issues through the company’s ticketing system.
• Technical coaching and mentoring skills to support other help-desk employees.
• Knowledge of desktop configuration management and maintaining accurate inventory for all IT equipment.
• Fluent Cantonese and English.
  

• Seniority level Entry level

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Amaris Consulting by 2x

Get notified about new Information Technology Support Engineer jobs in Hong Kong, Hong Kong SAR .

Hong Kong SAR HK$20,000.00-HK$0,000.00 6 days ago

Wan Chai District, Hong Kong SAR 4 months ago

Central & Western District, Hong Kong SAR 3 weeks ago

Hong Kong, Hong Kong SAR HK 30,000.00-HK 40,000.00 1 day ago

Kowloon City District, Hong Kong SAR 2 weeks ago

New Territories, Hong Kong SAR 2 weeks ago

Kwun Tong District, Hong Kong SAR 6 days ago

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3 days ago Be among the first 25 applicants

What You Will Do

The Service team delivers innovative maintenance and service solutions to a wide customer base across all industry segments for HVAC systems. You will be part of a growing team of HVAC technicians maintaining and supporting customer’s facilities. Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service

What You Will Do

The Service team delivers innovative maintenance and service solutions to a wide customer base across all industry segments for HVAC systems. You will be part of a growing team of HVAC technicians maintaining and supporting customer’s facilities. Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service

As the Lead Technician you are the primary ‘mobile’ contact for all Johnson Controls technical service issues, responsible for trouble shooting and resolving issues on highly complex systems according to a defined process, service agreement and customer needs.

How You Will Do It

• Supervise a team to provide support in retrofit work, testing and commissioning, installation, service and maintenance works, including hardware, software and trouble-shooting projects
• Ensure quality of work to the satisfaction of customer and meet the agreed statement and quality standard
• Coordinate all the site works including those performed by subcontractors to ensure compliance with requirement
• Prepare maintenance and retrofit proposal and tender
• Maintain good relationship with customers
• Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities
• Support proposals to support recommendations and solutions
  
  

• Higher Diploma or Degree in Building Service / Electrical / Mechanical Engineering or equivalent
• 4-5 years’ relevant experiences
  
  

• Effective interpersonal, presentation and project management skills
• Good problem solving techniques, organizing and planning ability
• Good spoken and written in English and Chinese
• Independent and able to work under pressure & tight deadline
• Willing to work on site in various locations

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries Industrial Machinery Manufacturing

Referrals increase your chances of interviewing at Johnson Controls by 2x

Get notified about new Service Engineer jobs in Kowloon, Hong Kong SAR .

Kwun Tong District, Hong Kong SAR 6 days ago

Kwun Tong District, Hong Kong SAR 3 days ago

Kwun Tong District, Hong Kong SAR 3 months ago

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Join to apply for the Service Engineer role at Siemens

4 days ago Be among the first 25 applicants

Join to apply for the Service Engineer role at Siemens

Get AI-powered advice on this job and more exclusive features.

Smart Infrastructure – Electrification & Automation

• Perform on site trouble shooting, maintenance, repairs and T&C for substation automation RTU and ensure the service and T&C is completed within target timeline
• Participate in the rotational standby duty roster which may include nights, weekends, and public holidays
• Troubleshoot and diagnose technical issue using specialized tools and equipment
• Maintain accurate records of work performed, including service reports and maintenance logs.
• Support Engineering team to prepare technical manuals/ document for submission
• Perform ad-hoc duties as assigned
  
  

• Perform on site trouble shooting, maintenance, repairs and T&C for substation automation RTU and ensure the service and T&C is completed within target timeline
• Participate in the rotational standby duty roster which may include nights, weekends, and public holidays
• Troubleshoot and diagnose technical issue using specialized tools and equipment
• Maintain accurate records of work performed, including service reports and maintenance logs.
• Support Engineering team to prepare technical manuals/ document for submission
• Perform ad-hoc duties as assigned
  
  

• Higher Diploma or above in Electrical/Electronic/Control and automation Engineering or related engineering disciplines
• At least 5+ years’ relevant experience in electrical/electronic/control and automation engineering field
• Solid experience in automation RTU/PLC system is highly preferable
• Knowledgeable on industrial communication protocols (DNP3, Modbus and IEC 61850) is preferable
• Strong knowledge in Control and Automation Systems and SHEQ system implementation
• Excellent communications skills and a team player
• Ability to work independently and as part of a team
• Well-versed in MS Office applications and AutoCad
• Proficiency in both written and spoken English and Chinese
• Willing to develop technical competence in Substation RTU and automation
• Candidate with less experience and qualifications will be considered as Assistant Services Engineer
  
  

• The candidate will be employed by outsourced company
  
  

• Seniority level Associate

• Employment type Full-time

• Job function Other
• Industries Automation Machinery Manufacturing

Referrals increase your chances of interviewing at Siemens by 2x

Kwun Tong District, Hong Kong SAR 7 months ago

Hong Kong SAR $28,000.00-$5,500.00 1 week ago

Hong Kong SAR 35,000.00- 60,000.00 3 months ago

Hong Kong SAR 4,800.00- 7,200.00 2 days ago

Shenzhen, Guangdong, China CN¥20,000.00-CN¥40,000.00 2 years ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

3 days ago Be among the first 25 applicants

What You Will Do
The Service team delivers innovative maintenance and service solutions to a wide customer base across all industry segments for HVAC systems. You will be part of a growing team of HVAC technicians maintaining and supporting customer’s facilities. Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service

What You Will Do
The Service team delivers innovative maintenance and service solutions to a wide customer base across all industry segments for HVAC systems. You will be part of a growing team of HVAC technicians maintaining and supporting customer’s facilities. Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service
As the Lead Technician you are the primary ‘mobile’ contact for all Johnson Controls technical service issues, responsible for trouble shooting and resolving issues on highly complex systems according to a defined process, service agreement and customer needs.
How You Will Do It

• Supervise a team to provide support in retrofit work, testing and commissioning, installation, service and maintenance works, including hardware, software and trouble-shooting projects
• Ensure quality of work to the satisfaction of customer and meet the agreed statement and quality standard
• Coordinate all the site works including those performed by subcontractors to ensure compliance with requirement
• Prepare maintenance and retrofit proposal and tender
• Maintain good relationship with customers
• Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities
• Support proposals to support recommendations and solutions
  

• Higher Diploma or Degree in Building Service / Electrical / Mechanical Engineering or equivalent
• 4-5 years’ relevant experiences
  

• Effective interpersonal, presentation and project management skills
• Good problem solving techniques, organizing and planning ability
• Good spoken and written in English and Chinese
• Independent and able to work under pressure & tight deadline
• Willing to work on site in various locations

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries Industrial Machinery Manufacturing

Referrals increase your chances of interviewing at Johnson Controls by 2x

Get notified about new Service Engineer jobs in Kowloon, Hong Kong SAR .

Kwun Tong District, Hong Kong SAR 6 days ago

Kwun Tong District, Hong Kong SAR 3 days ago

Kwun Tong District, Hong Kong SAR 3 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Service Engineer role at Siemens

4 days ago Be among the first 25 applicants

Join to apply for the Service Engineer role at Siemens

Get AI-powered advice on this job and more exclusive features.

Smart Infrastructure – Electrification & Automation

• Perform on site trouble shooting, maintenance, repairs and T&C for substation automation RTU and ensure the service and T&C is completed within target timeline
• Participate in the rotational standby duty roster which may include nights, weekends, and public holidays
• Troubleshoot and diagnose technical issue using specialized tools and equipment
• Maintain accurate records of work performed, including service reports and maintenance logs.
• Support Engineering team to prepare technical manuals/ document for submission
• Perform ad-hoc duties as assigned
  

• Perform on site trouble shooting, maintenance, repairs and T&C for substation automation RTU and ensure the service and T&C is completed within target timeline
• Participate in the rotational standby duty roster which may include nights, weekends, and public holidays
• Troubleshoot and diagnose technical issue using specialized tools and equipment
• Maintain accurate records of work performed, including service reports and maintenance logs.
• Support Engineering team to prepare technical manuals/ document for submission
• Perform ad-hoc duties as assigned
  

• Higher Diploma or above in Electrical/Electronic/Control and automation Engineering or related engineering disciplines
• At least 5+ years’ relevant experience in electrical/electronic/control and automation engineering field
• Solid experience in automation RTU/PLC system is highly preferable
• Knowledgeable on industrial communication protocols (DNP3, Modbus and IEC 61850) is preferable
• Strong knowledge in Control and Automation Systems and SHEQ system implementation
• Excellent communications skills and a team player
• Ability to work independently and as part of a team
• Well-versed in MS Office applications and AutoCad
• Proficiency in both written and spoken English and Chinese
• Willing to develop technical competence in Substation RTU and automation
• Candidate with less experience and qualifications will be considered as Assistant Services Engineer
  

• The candidate will be employed by outsourced company
  

• Seniority level Associate

• Employment type Full-time

• Job function Other
• Industries Automation Machinery Manufacturing

Referrals increase your chances of interviewing at Siemens by 2x

Kwun Tong District, Hong Kong SAR 7 months ago

Hong Kong SAR $28,000.00-$5,500.00 1 week ago

Hong Kong SAR 35,000.00- 60,000.00 3 months ago

Hong Kong SAR 4,800.00- 7,200.00 2 days ago

Shenzhen, Guangdong, China CN¥20,000.00-CN¥40,000.00 2 years ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Field Service Engineer role at Thermo Fisher Scientific

2 days ago Be among the first 25 applicants

Join to apply for the Field Service Engineer role at Thermo Fisher Scientific

Get AI-powered advice on this job and more exclusive features.

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

When you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

Location/Division Specific Information

Within our Laboratory Equipment Division, we are looking for an experienced and motivated Field Service Engineer for general laboratory equipment, monitoring system and sample preparation and analysis system, and if required extending to other product lines.

Discover Impactful Work:

In the position of Field Service Engineer, you will be responsible for delivering and build service excellence above our customer expectations.

Job Duties:

• Represents our company in a positive, professional manner in all dealing with Thermo Fisher Scientific customers, both external and internal.
• Own and deliver service commitments and execute on installations, calibrations, preventative maintenance, training and repairs.
• Responsible for providing services remote or at site within the agreed conditions; sets the right priorities.
• Service reporting, documentation and creation of procedure/protocols for internal and customer needs.
• Maintain high level of customer allegiance by building strong customer relationships and promoting on excellent customer experience.
• Partner with our commercial colleagues to deliver customer deals that can be implemented profitably and meet/exceed customer expectations
• Responsible for optimisation and accuracy of the provided tools and consignment parts.
• Involve in continuous improvement through our Practical Process Improvement Business System
  
  

• High Diploma or above in Engineering or other related discipline.
  
  

• 3 years or above relevant work experience.
• Candidate with less experience or fresh graduate with positive & willing to learn attitudes will also be considered
  
  

• Excellent interpersonal communication both written and oral in Chinese and English. Mandarin is an advantage.
• Ability to work effectively with customers and colleagues in difficult and stressful situations
• Great teammate with strong desire to success and result oriented
• Good verbal and written communications skills related to technical approaches, work performed, test results, and findings.
• Customer friendliness and professional attitude
• Have strong electrical or mechanical background for troubleshooting/repair, and problem solving abilities
• PC literacy including MS Office and Outlook.
  
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Training, Consulting, and Customer Service
• Industries Pharmaceutical Manufacturing and Biotechnology Research

Referrals increase your chances of interviewing at Thermo Fisher Scientific by 2x

Hong Kong, Hong Kong SAR HK$3,000.00-HK 30,000.00 2 weeks ago

Hong Kong SAR HK 15,000.00-HK 18,000.00 1 week ago

Hong Kong SAR HK$3 ,000.00-HK 44,999.00 1 month ago

Sha Tin District, Hong Kong SAR 3 weeks ago

Islands District, Hong Kong SAR 9 months ago

Kwai Tsing District, Hong Kong SAR 1 week ago

Hong Kong, Hong Kong SAR HK$3 ,000.00-HK 45,000.00 2 days ago

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Join to apply for the Field Service Engineer role at Wabtec Corporation

3 days ago Be among the first 25 applicants

Join to apply for the Field Service Engineer role at Wabtec Corporation

Get AI-powered advice on this job and more exclusive features.

It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

Who will you be working with?

You will be working with our maintenance team who are expertise to ensure on-site work are performed safely, on time, within budget and to the satisfaction of the customer.

How will you make a difference?

As a member of the maintenance team, you will be responsible to provide technical and operational solution, including but not limited to technician training, provide expertise on day to day repair and maintenance to technician, deliver sounded technical answer to MTRC enquiries.

What will your typical day look like?

• Assist Field Service and Operations Manager in overseeing service team.
• Provide technical and operational solution to Field Service and Operations Manager for day-to-day task.
• Liaise with customers, group sister companies (OE) for logistic & technical support.
• Assist management for managerial work.
• Manpower planning for performing field service works.
• Prepare progress / field services reports.
• Complete ad hoc assignments from Field Service and Operations Manager.
• Any other duties as assigned by the manager.
  
  
  

• Degree holder in E&M Engineering or other discipline. High diploma with sound experience / knowledge will also be considered.
• 3-5 years of relevant working experience, experience in rolling stock or related industries is a definite advantage. Software background is preferred.
• Previous customer service / customer relation experience with be an advantage
• Written and spoken Cantonese, English and Mandarin is a MUST.
• Holder of Hong Kong Driver License class 1 and 2 is an advantage.
• Sound communication and interpersonal skills, able to deal with all levels of personnel.
• Proven experience in staff supervision is an advantage.
• Able to pick up different product lines knowledge & transfer to service team member.
• Good team player, responsible, diplomatic, proactive and able to work independently under minimal supervision.
• Experience in Occupational Health and Safety and ISO standard is a definite advantage.
  
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Manufacturing
• Industries Railroad Equipment Manufacturing

Referrals increase your chances of interviewing at Wabtec Corporation by 2x

New Territories, Hong Kong SAR 3 weeks ago

Kwun Tong District, Hong Kong SAR 2 days ago

Wan Chai District, Hong Kong SAR 3 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.