352 Onsite Engineer jobs in Hong Kong
L2 IT Onsite Support Engineer
Posted today
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Job Description
Who are we?
Amaris Consulting
is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We're focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.
At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:
Brief Call
: Our process typically begins with a brief virtual/phone conversation to get to know you The objective? Learn about you, understand your motivations, and make sure we have the right job for you
Interviews
(the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities
Case study
: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
We look forward to meeting you
Job Description
Responsibilities:
- Provides second-line investigation and diagnosis.
- Resolves and closes incidents/service requests as per help desk procedures & allocated timelines.
- Escalates unresolved incidents/service requests within agreed timescales.
- Liaises with clients, other IT support groups and 3rd party providers when necessary.
- Performs staging of PCs, IMAC (Install, Move, Add and Change).
- Conducts hardware and software maintenance and support.
- Troubleshoots and resolves PC incidents and/or VIP requests.
- Assists local Server Team when server maintenance is required.
- Special events coverage/Conference support.
- Local network support and/or assists centralized Network team.
Requirements:
- Proven work experience as an IT Support Engineer or similar role.
- Proficiency in repairing and troubleshooting PC-related hardware, software, and network issues.
- Ability to build software images for laptops and desktops.
- Strong communication skills to handle calls from colleagues and customers, providing technical assistance over the phone or email.
- Experience in performing remote troubleshooting through diagnostic techniques and pertinent questions.
- Familiarity with documenting the implementation of Helpdesk requests/issues through the company's ticketing system.
- Technical coaching and mentoring skills to support other help-desk employees.
- Knowledge of desktop configuration management and maintaining accurate inventory for all IT equipment.
- Fluent Cantonese and English.
Amaris Consulting is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.
Onsite IT Support Engineer - UHK1609
Posted 10 days ago
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Overview
Resolve technical issues and requests onsite that remote functions are unable to address. Direct message the job poster from Ubique Systems.
Responsibilities- Resolve technical issues and requests onsite that remote functions are unable to address.
- Excellent technical knowledge in all key areas of EUS technologies, e.g.
- Windows and Mac OS
- Microsoft Office 2016, Office 365 & Teams
- iOS and Android devices
- Hardware and Peripherals
- Other Skills:
- Call Management Systems, especially Service Now
- Teams conferencing and enterprise voice
- Audio visual systems (TV/Projector systems) and conference technology
- SCCM
- Basic Network Skills
- ITIL certified
- Experience in working in an international environment
- Seniority level: Entry level
- Employment type: Contract
- Job function: Information Technology
- Industries: IT Services and IT Consulting
Location: Wan Chai District, Hong Kong SAR; Hong Kong, Hong Kong SAR
Job posting details: 6 months ago
#J-18808-LjbffrOnsite IT Support Engineer - UHK1609
Posted today
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Job Description
Resolve technical issues and requests onsite that remote functions are unable to address.
Excellent technical knowledge in all key areas of EUS technologies, e.g.
- Windows and Mac OS
- Microsoft Office 2016, Office 365 & Teams
- iOS and Android devices
- Hardware and Peripherals
- Mobile devices
Other Skills:
- Call Management Systems, especially Service Now
- Teams conferencing and enterprise voice
- Audio visual systems (TV/Projector systems) and conference technology
- SCCM
- Basic Network Skills
- ITIL certified
• Experience in working in an international environment
Service Engineer
Posted today
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Job Description
To monitor and supervise all MVAC works for renovations, fitting-out and chiller replacement works.
To plan and complete project on schedule and within budget.
To liaise and integrate with builder works.
To monitor the project progress and problem solving at site.
To lead and manage service team for MVAC system T&C works and maintenance works.
Min. 3 to 5 years or above relevant working experience in MVAC field
Diploma / High Diploma / Degree Holder of Mechanical / Building Services Eng.
Strong communication and organization skills, good leadership & hardworking
Excellent command of both written & spoken English & Chinese
Candidates with less experience will be considered as Assistant Service Engineer (MVAC)
Immediate availability is preferred
Service Engineer
Posted today
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Job Description
Requirements:
- Higher Diploma or above Electrical / BSE / Electronic Engineering
- At least 3 years or above working experience.
- Good communications and interpersonal skills.
- Proficiency in PC application & technical drafting skill (MS Office and AutoCAD).
- Candidate with less experience / less academic / less qualification will be considered for the position of Assistant Engineer.
- Immediate available candidates and fresh graduates are welcome.
Service Engineer Responsibilities:
- To perform routine preventive maintenance and provide installation, commissioning, and servicing of AC power and electronics system
- Be responsible for regular inspection and troubleshooting of equipment and on-site rectification of problems found
- Be responsible for the follow-up investigation, problem solving and optimizing equipment / device abnormalities
- Provide technical support and solutions to customer
Project Engineer Responsibilities:
- Preparing drawings, site co-ordination and supervision for equipment installation, construction management and consultancy projects.
- To responsible for resources planning, engineering support, supervise sub-contractor works
- Collaborate with the support team to address customer needs, resolve technical issues, and enhance customer satisfaction.
- Broad-based knowledge in design and installation of electrical / electronic system, ELV system
We offer:
- Comprehensive training programs to Registered Electrical Workers
- Medical claims & dental benefit.
- Overtime & transportation allowance.
- Festival gift
- Discretionary and performance bonus.
- Bank Holiday
Interested parties please send your detail resume with current & expected salary and date of availability to Administration Manager, Tralaco Technology Limited, Unit 1906, 19/F Honour Industrial Centre, 6 Sun Yip Street, Chai Wan, Hong Kong or by email.
(Personal data collected will be used for recruitment purpose only.)
Service Engineer
Posted today
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Job Description
Job Description:
- Deliver on-site and remote technical assistance, resolving customer inquiries and diagnosing technical problems
- Facilitate training sessions for customers and team members on the correct operation and care of our products
- Carry out routine maintenance, calibration, and repairs to ensure optimal functionality of equipment
- Keep detailed and accurate records of all service activities, including maintenance logs, service reports, and customer interactions, ensuring compliance and quality assurance standards are met
- Work closely with cross-departmental teams, such as sales and product development, to provide insights and feedback on customer needs and product performance
- Discover and implement ways to improve service processes and equipment functionality, enhancing the overall customer experience
- Contribute to ad-hoc projects and special assignments in alignment with organizational objectives
Job Requirements:
- Degree or Diploma in Mechanical, Electronic, or Electrical Engineering, or equivalent
- Minimum of 1-2 years of solid experience in machine repair and customer communication
- Strong interpersonal skills with the ability to communicate technical information clearly and effectively
- Self-motivated with strong analytical and troubleshooting skills to resolve issues efficiently
- Fluent in spoken and written Chinese (Cantonese, Mandarin) and English
- Willingness to undertake occasional business trips to China and internationally
We offer an attractive remuneration package, training and good career opportunities to the right candidate. Interested parties are invited to send your application enclosing full resume stating career and salary history (either in Word format or PDF format) to the HR Department by click Apply Now.
For more details, please visit us on:
Applicants not invited for an interview within two months may consider their applications unsuccessful. All personal data collected will be used for recruitment purpose only.
Service Engineer
Posted today
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Job Description
Requirements:
- Higher Diploma or above EE / ME / BSE / Computer Electronic Engineering
- At least 3 years or above working experience.
- Good communications and interpersonal skills.
- Proficiency in PC application & technical drafting skill (MS Office and AutoCAD).
- Candidate with less experience / less academic / less qualification will be considered for the position of Assistant Engineer.
- Immediate available candidates and fresh graduates are welcome.
Service Engineer Responsibilities:
- To perform routine preventive maintenance and provide installation, commissioning, and servicing of AC power and electronics system
- Be responsible for regular inspection and troubleshooting of equipment and on-site rectification of problems found
- Be responsible for the follow-up investigation, problem solving and optimizing equipment / device abnormalities
- Provide technical support and solutions to customer
Electrical Engineer Responsibilities:
- Preparing drawings, site co-ordination and supervision for equipment installation, construction management and consultancy projects.
- To responsible for resources planning, engineering support, supervise sub-contractor works
- Collaborate with the support team to address customer needs, resolve technical issues, and enhance customer satisfaction.
- Broad-based knowledge in design and installation of electrical / electronic system, ELV system
We offer:
- Comprehensive training programs to Registered Electrical Workers
- Medical claims & dental benefit.
- Overtime & transportation allowance.
- Festival gift
- Discretionary and performance bonus.
- Bank Holiday
Interested parties please send your detail resume with current & expected salary and date of availability to Administration Manager, Tralaco Technology Limited, Unit 1906, 19/F Honour Industrial Centre, 6 Sun Yip Street, Chai Wan, Hong Kong or by email.
(Personal data collected will be used for recruitment purpose only.)
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Service Engineer
Posted today
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Description
Responsibility:
- Develop technical and soft skill and product knowledge to deliver technical tasks to the customer
- Implement project, perform testing, install and configure equipment, contain and execute change, prepare document and provide maintenance support for customer's infrastructure and system
- Provide technical support and troubleshooting for marketing leading ICT products including network infrastructure products, network security products, collaboration solutions and cloud applications etc.
Responsibilities
Requirements:
- Degree or Higher Diploma holders in Computer Science, Engineering, Information System or related disciplines
- Positive attitude for customer facing tasks and continual technology knowledge learning.
- Knowledge or experience in switches, routers, IPT, VC, Call logger, Call center
- A good team player with good communication skills
- More than 1 year relevant working experience in related technologies
- Good command of both written and spoken English
- Less experience or fresh graduate can apply for Assistant Engineer
Service Engineer
Posted today
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Job Description
Job description
To perform field instrument installation, repair service and preventive maintenance
To provide brief operation training to customer during installation
To promote service product like PM, service contract
To provide technical support to sale team and customer
To maintain service tools calibration schedule and record
Requirements
Degree of Biological/ BioChemical Science/ BioMedical Engineering is preferred
Relevant working experience of medical laser machical is preferred
Self‐motivated, strong analytical thinking and responsive
Pleasant personality with good interpersonal & communication skill
Good command of English, Chinese, Cantonese and Putonghua
Good computer skills, e.g. Microsoft Word, Excel, Powerpoint and Outlook
We Offer
Career advancement opportunities
Attractive remuneration package
5-day work week and bank holiday
Annual leave
Company medical, accidental and life insurance
Service Engineer
Posted today
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Job Description
Responsibilities
Responsible for the Maintenance, Alteration and Additional Works in Mechanical Ventilation and Air-Conditioning System, include tendering, contract management, site progress monitoring, subcontractor management and coordination with relevant parties etc.
Requirements
High Certificate or above holder in Building Services/ Mechanical/ Electrical engineering discipline;
Minimum 5 years' experience in relevant filed, candidate with less experience may be considered as Assistant Engineer;
Good communication and customer service skill;
Self-motivated, Initiative and work independently;
Good command of written and spoken English and Chinese;
Knowledge of PC and Autocad;
Registered Electrical Worker will be an advantage.