What Jobs are available for Operational Readiness in Hong Kong?

Are you looking for an exciting opportunity to drive innovation and efficiency in the logistics industry? Join our client's team as a Senior System Analyst and play a crucial role in developing and deploying cutting-edge solutions to support business goals in the air and ocean freight forwarding sector. This position offers a great work-life balance with 5-day work weeks, generous annual leave, and work-from-home options.

• Drive innovation: Independently lead day-to-day activities to identify, evaluate, develop, test, pilot, deploy, and support system and business solutions.
• Manage projects: Oversee solution ideation, data collection and analysis, and business case preparation to improve efficiency and reduce operational costs.
• Continuous improvement: Support the enhancement of operational processes and procedures for the global International Freight Forwarding (IFF) Division.
• Monitor performance: Conduct regular KPI monitoring, collect requirements, and prepare new operating procedures to adapt to changes in the business environment.
• Implement enhancements: Identify and execute improvement opportunities based on user feedback, new ERP features, and data analysis.
• Solution development: Design, develop, and deploy innovative solutions to address business needs.

• Educational background: Degree holder in any discipline, with a preference for Computer Science, Information Technology, Logistics, Project Management, or related fields.
• Industry experience: At least 5 years of relevant experience in Ocean/Air Freight Forwarding, with knowledge of CargoWise One or similar Transportation Management Systems.
• Analytical skills: Strong experience in business process analysis and design, with the ability to think outside the box and solve complex problems.
• Project management: Demonstrated experience in project and team management, preferably with PMP or PRINCE II certification.
• Self-starter: Meticulous individual with excellent presentation skills and the ability to work independently.
• Language proficiency: Fluent in both written and spoken English and Cantonese to effectively communicate with local and international stakeholders.

Our client offers an attractive remuneration package and other benefits, such as:

• Generous annual leave allowance
• Work-from-home options
• 5-day work week

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us

We encourage all qualified candidates to apply, regardless of background or experience level. Your unique perspective could be just what our client is looking for

All information received will be kept strictly confidential and will be used only for employment-related purposes.

Refer A Candidate and Earn $2,000)

Are you passionate about driving operational excellence and enhancing customer experience through innovative process improvements? Join a dynamic team at the forefront of racecourse management, where you'll lead multiple projects, leverage data-driven insights, and foster a culture of continuous improvement. This role offers an exciting opportunity to make a significant impact on business performance in the thrilling world of horse racing and leisure.

• Lead process improvement: Spearhead multiple projects simultaneously, ensuring high-quality delivery within agreed scope, schedule, and budget.
• Optimize operations: Apply continuous improvement methodologies to analyze, streamline, and standardize racecourse management processes for better efficiency.
• Deliver data-driven insights: Conduct detailed analysis and prepare actionable reports to support informed decision-making.
• Implement solutions: Identify process gaps and risks, recommending and implementing effective solutions to drive operational excellence.
• Manage change: Design and execute strategies to facilitate smooth transitions and nurture a culture of continuous improvement.
• Track performance: Establish and monitor KPIs to measure the success of process improvement initiatives.
• Visualize data: Create impactful dashboards and reports using Tableau, Power BI, and Power Platform to communicate project progress and outcomes.
• Foster collaboration: Build strong relationships with cross-functional teams and stakeholders to ensure alignment and buy-in for improvement initiatives.
• Develop talent: Coach and mentor team members to cultivate a data-driven, performance-oriented culture.

• Process improvement expert: At least 8 years of experience in process improvement, project management, or business transformation, ideally in hospitality, leisure, or service industries.
• Project management pro: Proven ability to juggle multiple projects and priorities in a fast-paced environment, working independently to solve complex problems and deliver results.
• Data visualization wizard: Strong analytical skills and experience with business data analytics and visualization tools such as Tableau, Power BI, and Power Platform.
• Certified professional: Lean Six Sigma Green Belt or higher; PMP, Agile, or equivalent certifications are advantageous.
• Collaborative leader: Demonstrated success in stakeholder management, cross-functional collaboration, and change management.
• Educational background: Bachelor's degree in Business Management, Operations Management, Data Analytics or a related discipline.
• Language skills: Proficiency in English and Cantonese to effectively communicate with diverse stakeholders and team members.

Our client offers an attractive remuneration package and other benefits, such as:

• Generous annual leave package
• Opportunities for professional development and career growth
• Chance to work with cutting-edge technology and data analytics tools
• Dynamic and innovative work environment in the exciting world of horse racing and leisure

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us

We encourage applications from candidates of all backgrounds and experiences who are passionate about process improvement and driving operational excellence.

All information received will be kept strictly confidential and will be used only for employment-related purposes.

Refer A Candidate and Earn $2,000)

Company description:

The Hong Kong Jockey Club

Job description:

Job Summary

The Manager, Business Process Improvement, is a key member of the Racecourse Management team, responsible for leading and supporting process improvement initiatives that drive operational excellence, enhance customer experience, and optimize business performance. This role requires strong project management, analytical, and stakeholder engagement skills, as well as the ability to manage multiple projects concurrently in a dynamic, cross-functional environment. The Manager will leverage data-driven insights and digital tools to deliver measurable outcomes and foster a culture of continuous improvement.

The Job

• Lead and manage multiple process improvement projects simultaneously, ensuring timely and high-quality delivery within agreed scope, schedule, and budget.
• Apply continuous improvement methodologies to analyze, optimize, and standardize racecourse management processes to drive better efficiency and consistency.
• Conduct detailed data analysis and performance studies; prepare accurate management reports and actionable insights to support decision-making.
• Identify and address process gaps, risks, and non-conformities to recommend and implement effective solutions.
• Manage projects from planning, execution, monitoring, benefit realization and tracking results to ensure operational objectives are met.
• Design and implement change management strategies to facilitate smooth transitions and foster a culture of continuous improvement.
• Establish and track KPIs and performance metrics to monitor the success of process improvement initiatives.
• Prepare and present regular reports by using Tableau, Power BI, and Power Platform to develop dashboards, automate reporting on project progress, risks, and results and outcomes to management and stakeholders.
• Collaborate with cross-functional teams and build strong relationships with internal and external stakeholders to ensure alignment and buy-in for improvement initiatives.
• Coach and mentor team members to foster a data-driven, performance-oriented culture.
• Undertake other projects or assignments as directed by the supervisors.

About You

• At least 8 years of experience in process improvement, project management, or business transformation, ideally in hospitality, leisure, or service industries.
• Proven ability to manage multiple projects and priorities concurrently in a fast-paced environment, and to work independently, solve complex problems, and deliver results.
• Strong analytical skills, attention to detail, and experience with business data analytics and visualization tools such as Tableau, Power BI, and Power Platform.
• Lean Six Sigma Green Belt or higher; PMP, Agile, or equivalent certifications are advantageous.
• Demonstrated success in stakeholder management, cross-functional collaboration, and change management.
• Bachelor's degree in Business Management, Operations Management, Data Analytics or a related discipline.

Terms of employment

The level of appointment will be commensurate with qualifications and experience.

Other Details

Only shortlisted candidates will be notified.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.

Your new company

• Our client is looking for a motivated and detail-oriented Assistant Project Manager to join their Business Process Improvement team. This role focuses on manual writing, enhancing operational efficiency and supporting strategic initiatives across operations related to Loans, Credit and Transformations.

Your new role

• Assist in planning, executing, and monitoring business process improvement projects.
• Analyse existing workflows and identify opportunities for optimisation and development.
• Prepare project documentation, progress reports, and training materials.
• Facilitate change management and ensure smooth transition of new processes.
• Collaborate with internal teams and external stakeholders to gather requirements and ensure project alignment.
• Support implementation of enhancements to payment systems and related processes.

What you'll need to succeed

• Bachelor's degree in Business Administration, Information Systems, or related discipline.
• Minimum 2 years of experience in project coordination, business analysis, or process improvement.
• Sound knowledge of corporate Loans, Credit and Transformation.
• Strong analytical, communication, and stakeholder management skills.
• Experience in financial services operations is an advantage.

What you need to do now

• If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Keith Ho now @ Alternatively, you can send Keith your CV to If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Responsibilities:

Reporting to the Chief Manager (Process & Inventory Control), the appointee will mainly perform the following duties:

To perform operational process reviews, conduct audit checks, propose and maintain good warehouse management practices as well as knowledge management infrastructures

To assist in warehouse automation or improvement projects, e.g. RFID, LoRaWan applications, etc. and prepare training materials related to warehouse systems or procedures

To assist in the implementation and upgrade of SAP modules including Warehouse Management Module and Material Management Module

To support the operations of Automated Guided Vehicle (AGV), Automated Guided Forklift (AGF) and Automated Storage and Retrieval System (ASRS)

Requirements:

Bachelor's Degree in Industrial Engineering, Quality Management, Operation Management, Supply Management or related disciplines

A minimum of 4 years' work experience in process mapping and optimisation, business analysis, management of Warehouse Systems or warehouse automation facilities

Familiar with international management standards e.g. ISO9001, 5S, and local safety and environment ordinances and regulations related to warehouse and the logistics industry

Knowledge of SAP Warehouse / Material Management Module, SAP Supplier Portal, RFID, Automated Guided Vehicle / Forklift and LoRaWan Applications is an advantage

Proficiency in MS Office, Microsoft Project and Microsoft Visio

Candidate with less relevant experience may be considered for the position of Assistant Officer (System & Process Improvement).

Working Location: Ap Lei Chau, transportation to be provided

Application:

If you are interested in this position, please send your resume (in PDF format) with details of qualification, experience, present and expected salaries and contact number to the Human Resources Division, The Hongkong Electric Co., Ltd. on or before 24 September 2025 and quote the reference number in your application via Apply now. Please also visit our website to know more about our company

Applicants not invited for interview within one month from the closing date may consider their applications unsuccessful. All unsuccessful applications will be kept for six months after the date of this advertisement.

We are an equal opportunity employer. Personal data provided by job applicants will be treated in strictest confidence and used only for recruitment-related purposes in accordance with the laws and ordinance of the HKSAR.

Responsibilities:

Reporting to the Chief Manager (Process & Inventory Control), the appointee will mainly perform the following duties:

To perform operational process reviews, conduct audit checks, propose and maintain good warehouse management practices as well as knowledge management infrastructures

To assist in warehouse automation or improvement projects, e.g. RFID, LoRaWan applications, etc. and prepare training materials related to warehouse systems or procedures

To assist in the implementation and upgrade of SAP modules including Warehouse Management Module and Material Management Module

To support the operations of Automated Guided Vehicle (AGV), Automated Guided Forklift (AGF) and Automated Storage and Retrieval System (ASRS)

Requirements:

Bachelor's Degree in Industrial Engineering, Quality Management, Operation Management, Supply Management or related disciplines

A minimum of 4 years' work experience in process mapping and optimisation, business analysis, management of Warehouse Systems or warehouse automation facilities

Familiar with international management standards e.g. ISO9001, 5S, and local safety and environment ordinances and regulations related to warehouse and the logistics industry

Knowledge of SAP Warehouse / Material Management Module, SAP Supplier Portal, RFID, Automated Guided Vehicle / Forklift and LoRaWan Applications is an advantage

Proficiency in MS Office, Microsoft Project and Microsoft Visio

Good command of English and Chinese languages, both spoken and written

Candidate with less relevant experience may be considered for the position of Assistant Officer (System & Process Improvement).

Working Location: Ap Lei Chau, transportation to be provided

Application:

If you are interested in this position, please send your resume (in PDF format) with details of qualification, experience, present and expected salaries, and contact number to the Human Resources Division, The Hongkong Electric Co., Ltd. at on or before 8 October 2025 and quote the reference number in your application. Please also visit our website to know more about our Company

Applicants not invited for interview within one month from the closing date may consider their applications unsuccessful. All unsuccessful applications will be kept for six months after the date of this advertisement.

We are an equal opportunity employer. Personal data provided by job applicants will be treated in strictest confidence and used only for recruitment-related purposes in accordance with the laws and ordinance of the HKSAR.

About Us:

IQ Hong Kong Ltd., we specialize in creating innovative and engaging products. Our portfolio includes lights, stationery, paper goods, gifts and premiums, travel accessories, clocks and watches, home decor, and arts and crafts. Join us in our mission to inspire creativity and joy through our unique offerings

About the Role:

This is a unique and high-impact role that blends strategic oversight with hands-on execution. You will act as a true right hand to the General Manager, ensuring smooth daily operations while contributing directly to key business objectives. The ideal candidate is a sharp, analytical, and impeccably organized professional who is fluent in both English and Mandarin and thrives in a fast-paced, data-driven environment.

Reports to: General Manager

Key Responsibilities:

Performance Monitoring & Business Analysis:

• Track, analyze, and report on Key Performance Indicators (KPIs) across all core departments:

i.    Sales: Conversion rates, revenue growth, sales pipeline health.

ii.    Purchase: Supplier performance, cost savings, material availability.

iii.    Product Development: Project timelines, milestone compl

iv.    Shipping: On-time delivery rates, freight costs, logistics efficiency.

v.    Develop and maintain interactive performance dashboards in Power BI for the leadership team.

• Utilize MS Business Central to extract and validate operational data.

• Prepare weekly/monthly performance reports, identifying trends, risks, and opportunities for the GM.

1. Executive & Clerical Support:

• Draft, review, and proofread a variety of business documents, including contracts, proposals, and MOUs.

• Manage the GM's calendar, schedule critical meetings, and prepare agendas and briefing materials.

• Handle confidential information with the utmost discretion.

1. Client Relations & Business Development Support:

• Act as the primary host and liaison for overseas customers and business partners during their visits.

• Assist in arranging logistics, itineraries, and cultural activities for international guests.

• Support the GM in preparing and delivering compelling product presentations in both English and Mandarin.

• Represent the company with professionalism and poise in a cross-cultural context.

Who You Are:

• A bachelor's degree in Business Administration, Management, or a related field.

• years of experience in a similar role, such as an Executive Assistant, Business Analyst, or Operations Coordinator.

• Essential Technical Skills: High proficiency in Power BI for data visualization and MS Business Central (or a similar ERP system). Advanced skills in Microsoft Office are required.

• Essential Language Skills: Full professional fluency in both English and Mandarin (both verbal and written) is mandatory.

• A keen eye for detail, especially when drafting and reviewing important documents.

• Impeccable organizational and time-management skills, with the ability to prioritize effectively.

• A proactive, "can-do" attitude and the ability to work independently with minimal supervision.

• Professional demeanor and confidence in interacting with senior management and international clients.

What We Offer:

• A competitive salary and benefits package.

• The opportunity to work closely with senior leadership and gain a holistic view of the business.

• A dynamic and supportive work environment where your contributions are valued.

• Significant opportunities for professional growth and development.

How to Apply:

If you are a strategic thinker with a passion for operational excellence and are ready to take on a challenging and rewarding role, we would love to hear from you.

We offer attractive remuneration packages to the successful candidates.

Interested parties please send your full Resume with availability, present and expected salary to us.

All personal data collected would be solely used for recruitment purposes and it will be destroyed after 6 months.

Job Overview:

We are seeking a business operations expert with a deep understanding of the "B2B2C" model in the education sector. You will be primarily responsible for enhancing the engagement, conversion rates, and renewal rates of educational institutions in Hong Kong and Singapore, as well as their end-users (students/parents) within our platform ecosystem. You need to deeply understand the operational pain points of educational institutions and the learning journeys of end-users. By leveraging data insights, strategy design, and automation tools, you will build and optimize an efficient, scalable user lifecycle operation system to ultimately drive business growth and customer success.

Core Responsibilities:

Data Analysis and Insights:

1. Monitor and analyze the behavior data of B-end institutions (e.g., teachers, administrators) and C-end users (students, parents) on the platform, establishing a core metrics system (e.g., engagement, course completion rates, conversion funnels, renewal rates).
2. Identify key points of user churn through data mining, recognize growth opportunities, and produce actionable insight reports.

Lifecycle Operation Strategy Design:

1. Map out and continuously optimize the complete interaction paths and lifecycle maps for both B-end and C-end users.

2. Design personalized activation, engagement, retention, and win-back strategies for users at different roles and stages.

3. Focus: Create a linked operation mechanism based on "B-end driving C-end" or "C-end feeding back to B-end" (e.g., activating student families through events initiated by institutional teachers; persuading institutions to renew based on high activity data from students).

Automation Operation System Development:

1. Lead the utilization of internal CRM, operational automation tools, or custom-built systems to productize and automate operational strategies.

2. Design and deploy automated workflows, such as new institution onboarding processes, user silence alerts and outreach processes, and pre-renewal reminder workflows, to enhance operational efficiency and scalability.

Experimentation and Optimization:

1. Promote an A/B testing culture, continuously testing, measuring, and iterating all operational strategies (from push content, event formats to outreach timing) to maximize the return on investment (ROI) of key metrics.

Cross-Department Collaboration:

1. As the core of business operations, collaborate with product and technical teams to translate operational needs into product improvement suggestions.
2. Work with marketing and sales teams to ensure a smooth transition from leads to contracts.
3. Collaborate with the customer success team to share insights and jointly improve customer satisfaction and renewal rates.

Qualifications:

Required Experience:

1. Over 5 years of experience in business operations, user growth, or customer success, with practical experience in the "B2B2C" model in the EdTech or SaaS industry.
2. Experience in the Hong Kong or Singapore education market is preferred, with familiarity with the operational models of local educational institutions (e.g., schools, training centers, extracurricular classes) and C-end user habits.
3. Proven success in building automated operational processes from scratch (e.g., EDM, SMS, Push notification systems) that have led to significant business growth.

Core Competencies:

1. Excellent data capabilities: Proficient in data analysis tools (e.g., Excel, SQL, Tableau, Mixpanel/Amplitude), capable of independently extracting, analyzing, and visualizing data.
2. Strong business understanding: Ability to quickly comprehend the operational pain points of educational institutions, the motivations of teachers, and the needs of students/parents.
3. Systematic and automated thinking: Skilled in systematizing scattered operational actions and pursuing automation through technical tools.
4. Project management and collaboration: Outstanding cross-department communication and project driving abilities, capable of effectively integrating resources to achieve goals.

Personal Traits:

1. Highly user-centered, possessing strong empathy and curiosity.
2. Results-driven, with a strong sense of responsibility towards business metrics.
3. Entrepreneurial spirit, able to work proactively in a dynamic and fast-changing environment.

Language Requirements:

1. Fluency in English and Mandarin is mandatory.
2. Cantonese is a significant plus (for the Hong Kong market).

Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.

About The Role
We are seeking a skilled and proactive Business Operations Analyst, a.k.a Data Orchestrator, to join our data and technology team. In this role, you will be responsible for designing, implementing, and maintaining robust data pipelines and orchestration workflows that ensure seamless data flow across our systems. You will collaborate closely with data analysts and business stakeholders to support data-driven decision-making and operational efficiency.

Key Responsibilities

• Design, develop, and maintain ETL workflows across Oracle, SQL Server and Snowflake
• Build and automate data pipelines using Alteryx, Tableau Prep, dbt, and Python
• Collaborate with cross-functional teams to optimize business processes and enhance operational efficiency
• Analyze complex data sets and generate actionable insights to support strategic initiatives
• Coordinate and manage data-related projects, ensuring timely delivery and alignment with business goals
• Serve as a liaison between technical teams and business users to gather requirements and translate them into data solutions
• Conduct regular audits to ensure data process integrity, compliance, and risk mitigation
• Provide training and support to end users on data tools and processes
• Maintain comprehensive documentation of workflows, procedures, and best practices
• Stay current with industry trends and recommend innovative solutions to improve data operations

Qualifications

• Bachelor's degree in Computer Science, Data Engineering, Information Systems, or a related field
• 4–6 years of experience in data engineering, data orchestration, or ETL development
• Strong proficiency in Python and SQL
• Hands-on experience with Alteryx, Tableau Prep, dbt, and orchestration tools
• Experience with cloud platforms (Snowflake) and associated data services
• Familiarity with CI/CD practices and version control systems (e.g., Git)
• Solid understanding of data governance, security, and compliance principles
• Strong analytical and problem-solving skills with attention to detail
• Excellent communication and collaboration abilities

Additional Requirements

• Ability to work with complex data sets and identify internal process trends and opportunities
• Ability to prioritize tasks in a fast-paced, dynamic environment
• Experience with web applications and process development , PowerApps, Power Automate) is a plus

Why us?

Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Job Family:
Sales

Req ID:

Apply Now