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Operational Risk Management
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Job Description
· Oversee operational risk management initiatives, ensuring alignment with organizational objectives and regulatory standards.
· Develop, review, and enhance the risk management framework, policies, and controls, incorporating the company's strategic goals, regulatory requirements, and emerging risk scenarios.
· Lead the collection, investigation, and follow-up of operational risk incidents, performing in-depth data analysis and preparing comprehensive reports.
· Establish, monitor, and regularly review Key Risk Indicators (KRIs) in collaboration with internal stakeholders to ensure effective risk monitoring.
· Prepare and deliver regular and ad-hoc risk management reports to support informed decision-making.
· Provide actionable insights and recommendations on the company's workflows, policies, and procedures to strengthen operational efficiency and risk mitigation.
· Develop, maintain, and update the Business Continuity Plan (BCP) to reflect changes in organizational structure, business processes, and regulatory requirements.
· Perform ad hoc tasks as assigned by the department head or senior management.
Requirement
· Bachelor's degree or higher in Risk Management, Business Administration, Finance, or a related field
· 3 years+ operational risk experience within the financial services industry
· Strong understanding of investment business and SFC regulated activities operations and proficiency in operational risk management tools and methodologies
· Solid knowledge in BCP is highly desirable
· Excellent verbal and written communication skills, with the ability to present complex information clearly and concisely
· Fluency in English and Chinese (including both Cantonese and Mandarin)
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Operational Risk Manager
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- ERM or ORM experience required
- Operational Resilience Framework Development and Implementation
- Fast-Expanding Financial Institution
Our client is a fast-expanding Financial Institution with a solid focus in developing the Asia Financial Markets businesses. As part of strategic growth, the group is seeking a high-calibre Operational Risk Management professional to join the Enterprise Risk Management (ERM) team, based in Hong Kong.
The key responsibilities for this position are as follows:
- Support the Group Head of Enterprise Risk Management as part of the second line of defense, contributing to the enhancement of operational risk practices across the Group
- Participate in the rollout and embedding of the operational resilience framework, ensuring active engagement across business units and clear reporting to senior leadership
- Partner with first-line teams to assess and manage risks associated with organizational change, using resilience principles as a guide
- Review major initiatives from a second-line perspective to confirm readiness from both operational and market standpoints
- Promote ownership of risk management within the first line by guiding teams on identifying, assessing, and reporting risks effectively
- Ensure the accuracy and consistency of risk and control data submitted by first-line teams, maintaining high standards of data quality
- Monitor scenario analysis and control testing conducted by the first line, offering expert advice and oversight
- Provide challenge and validation to risk assessments and control evaluations, helping refine risk understanding across the business
- Facilitate prioritization of mitigation actions and track progress on implementation plans
- Oversee documentation and verification processes to support the closure of identified risk items
- Assist in the annual review and refresh of risk appetite statements and tolerances, working closely with first-line stakeholders
- Assist on ad-hoc request and regional projects and new products from the enterprise risk management perspectives
- Promote risk awareness and best practices across the Group
Successful applicants will have the following skills and experience:
- Degree qualified ideally with relevant professional qualifications in risk management, audit, finance, accounting
- Minimum 7 to 10 years relevant experience in Enterprise Risk Management, Operational Risk Management, Risk Assurance, Risk Advisory and / or Internal Control gained from the Financial Services sector
- Experience in implementing operational resilience frameworks / OR-2 would be highly advantageous
- Excellent writing skills with strong analytical skills
- Experience in risk assessment, risk identification, risk monitoring processes
- Experience of regulations applicable to the financial services sector and engagement with regulators
- Familiar with data visualization and analytics tools, e.g. Power Bi or Tableau
- Excellent communication skills with fluency in English AND Cantonese or Mandarin
How to Apply
Please click the Apply button to submit your application.
About Bowen Partners
Bowen Partners is an executive search and talent development firm in Hong Kong. We are true experts at identifying talent within Banking & Financial Services across Asia Pacific primarily in Audit, Compliance, Risk, Finance, Strategy & Transformation. Our success is driven by the in-depth market knowledge that we have, and a personalised, long-term relationship that we develop with you.
For more information on Bowen Partners, please visit
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Operational Risk Manager
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Operational Risk Manager
Job Description
- Monitor and manage the operational risk of business
- Develop, review and implement operational risk management policies and guidelines in line with regulatory requirements and company practices
- Identify the risk and analyze the risk profile, prepare reports for senior management review
- Implement operational risk reporting system and maintain database
- Responsible for business risk management and internal operation control
- Perform the work related to credit risk management
Requirements
- Degree or above in Finance, Risk Management, Accounting, Law or related disciplines
- Possess CFA / FRM or relevant qualifications preferred
- Minimum 5 years or above experience in operational risk management in banking / financial institution
- Good understanding of financial business operations, products and services
- Familiar with Hong Kong regulatory requirements and practices related to operational risk management in banking / financial institutions
- Excellent analytical and report writing skills
- Good command of spoken and written English, Cantonese and Mandarin
- Independent, detail minded and willing to work under pressure
Interested parties, please send your full resume by clicking Apply Now
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Operational Risk Officer
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As the leading European Union bank, and one of the world's largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.
We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.
- BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
- BNP Paribas MixCity which fosters better representation of women at all levels of the organization
- Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
- BNP Paribas CulturAll which celebrates diverse backgrounds
BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.
Award Obtained
BNPP has won Top employer Europe award in a 10th consecutive year
Position Purpose
Within the Governance and Transversal RISK ORM APAC team, the ORO for Tax Processes is in charge of supervising the tax processes included in RISK ORM supervision perimeter (tax watch, tax advice, back-office chains treatment, audit and litigations and tax returns and payments). This role covers mainly tax processes transversal to the CIB entities of the Region. It also includes interactions with the different stakeholders, notably with the Tax Department, the other control Functions (Compliance, Finance, Legal), and the RISK ORM network.
This position contributes to the reinforcement of the setup of the Group's second level of defense. The ORO for Tax Processes acquires and maintains a complete and operational view of the tax processes of the APAC entities included in the scope. He/she interacts with business management, LoD1 stakeholders and the RISK ORM network.
Responsibilities
Direct Responsibilities:
- As second line of defense and in line with the Operational Risk Officer mission statement, the ORO for Tax Processes ensures the robustness of the Operational Risk Management Framework (ORMF) and its alignment to Group standards. In particular, in liaison with the local Operational Risk Officers (OROs) and the regional RISK ORM teams in charge of the oversight of the business lines and functions, he/she ensures the global coverage of tax processes by the ORMF system (cartography, deployment, follow-up, consolidation and reporting of the set-up and the risks…).
- He/she advises the business and function management on the operational risk assessment on tax processes within his/her oversight scope, specifically for the purpose of decision making or reporting to governance bodies (new activities approvals, derogations validation, contributions to Internal Control Committees or equivalent).
- The ORO for Tax Processes supervises and controls APAC Tax Department for the processes falling under RISK ORM purview. As part of the LoD2 supervisory role, he/she performs the tasks of an ORO: check and challenge of the Risk and Control Self-Assessment (RCSA) performed by first level of defense teams, planning and execution of second level of defense controls, review of Historical Incidents (HI), check and challenge of the quantification of Potential Incidents (PI) and the follow-up of findings, recommendations, and action plans.
- He/she is responsible to report actual or expected issues or concerns to the appropriate management level (within RISK and within the concerned entity) and raise any alert in a timely manner.
- He/she will provide methodological support and share best practices on the tax processes to the RISK ORM teams in charge of Business Lines, Functions or Territories, and coordinate the works performed by these teams in relation to tax processes.
Contributing Responsibilities
- The ORO for Tax Processes contributes to the global and consistent deployment of the second level of defense controls throughout the Group on the tax processes perimeter.
- He/she contributes to the aggregation/consolidation of the operational risk reporting (incidents, risk assessment, control results…) to provide a transversal view of operational risks on the tax processes for their perimeter.
Technical & Behavioral Competencies
- Professional experience of minimum 5 years in an equivalent position or as internal control actor (Operational Permanent Controller in a Business Line or a Function, Audit / General Inspection).
- Good understanding of Finance and/or Tax specifics.
- Fluent English.
- Excellent interpersonal and stakeholders' management skills.
- Good communication - both verbal and written.
- Rigor and organizational skills.
- Independence and orientation to results.
- Commitment and client focus.
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AVP, Operational Risk
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Our client, a leading financial institution, is looking for an AVP, Operational Risk to join their expanding team.
Key Responsibilities
- Develop and implement comprehensive operational risk management frameworks and policies.
- Identify, assess, and monitor operational risks across the organization.
- Collaborate with business units to ensure effective risk management practices are integrated into operational processes.
- Conduct risk assessments and facilitate risk workshops to enhance risk awareness and culture.
- Prepare detailed reports and presentations for senior management and the board on operational risk exposure and mitigation strategies.
- Lead the development of risk metrics and key risk indicators (KRIs) to monitor and report on operational risk.
- Stay informed of industry standards and regulatory requirements related to operational risk.
Qualifications
- Bachelor's degree in Finance, Business Administration, Risk Management, or a related field; Master's degree preferred.
- Minimum of 7 years of relevant experience in operational risk management within a financial institution.
- Strong understanding of regulatory requirements and risk management frameworks (e.g., Basel III, COSO).
- Proven ability to analyze complex problems and develop effective solutions.
- Excellent communication, presentation, and interpersonal skills.
- Strong leadership skills with the ability to influence at all levels of the organization.
- Professional certifications (e.g., FRM, CPA) are a plus.
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AVP, Operational Risk
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Our client, a leading financial institution, is looking for an AVP, Operational Risk to join their expanding team.
Key Responsibilities:
- Develop and implement comprehensive operational risk management frameworks and policies.
- Identify, assess, and monitor operational risks across the organization.
- Collaborate with business units to ensure effective risk management practices are integrated into operational processes.
- Conduct risk assessments and facilitate risk workshops to enhance risk awareness and culture.
- Prepare detailed reports and presentations for senior management and the board on operational risk exposure and mitigation strategies.
- Lead the development of risk metrics and key risk indicators (KRIs) to monitor and report on operational risk.
- Stay informed of industry standards and regulatory requirements related to operational risk.
Qualifications:
- Bachelor's degree in Finance, Business Administration, Risk Management, or a related field; Master's degree preferred.
- Minimum of 7 years of relevant experience in operational risk management within a financial institution.
- Strong understanding of regulatory requirements and risk management frameworks (e.g., Basel III, COSO).
- Proven ability to analyze complex problems and develop effective solutions.
- Excellent communication, presentation, and interpersonal skills.
- Strong leadership skills with the ability to influence at all levels of the organization.
- Professional certifications (e.g., FRM, CPA) are a plus.
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Operational Risk Management Manager
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Job No.:
Employment Type: Full time
Departments: Risk Management Department
Job Functions: Risk Management
Job Responsibilities:
- Establish, review, and update operational risk management policies and procedures to align with regulatory requirements and Group standards.
- Implement processes for ongoing monitoring of operational risks, including warning key risk indicators, tracking incidents, analyzing trends, and reporting findings to senior management. Develop dashboards and metrics to communicate risk levels effectively.
- Review and provide risk assessments on new products and business initiatives, ensuring that all operational risks are identified and addressed prior to implementation. This involves collaborating with product development teams to integrate risk management into the product lifecycle.
- Monitor and ensure business / supporting functions provide timely incident reporting and issue resolution.
- Perform regular and ad-hoc risk and control assessments to validate effectiveness of controls and provide recommendations.
- Review the business continuity framework, including the maintenance of the business continuity plan (BCP) and the coordination of regular drill activities.
Job Requirements:
- Bachelor's degree or above in Risk Management, Insurance or a related discipline.
- Around 5-8 years of relevant experience, preferably gained in life insurance or banking operational risk management, or insurance operations
- Professional qualification in accountancy or risk management will be an advantage
- Strong interpersonal skills, with the ability to communicate tactfully and effectively across all levels of staff and business partners.
- Positive mindset, adaptable and proactive working attitude.
- Excellent communication, analytical and writing skills.
- Able to work independently and collaboratively within a team environment.
Proficient in both spoken & written English & Chinese (Cantonese & Mandarin)
Proficient in MS Office applications, particularly Excel and PowerPoint.
We offer 5-day work week, attractive remuneration package and excellent training & development opportunities. Interested parties please apply with full resume including expected salary email to
(Data collected will be used for recruitment purpose only.)
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Manager, Business Operational Risk
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Key Accountabilities:
- Facilitate the identification, assessment, measurement, mitigation and monitoring of operational risk in the assigned areas.
- Conduct root cause analysis and benchmarking to recommend improvement of our control processes and business operating models.
- Formulate and execute periodic and ad hoc internal control assurance plans where appropriate and necessary.
- Prepare internal control assessment reports and recommend rectification or remedial actions to be taken.
- Review Risk and Control Self-Assessment (RCSA) to identify key operational risks and effective mitigation actions/ measures.
- Conduct thematic/ ad hoc review/ gap analysis, as assigned by Supervisor(s).
- Review risk events/ incidents and customer complaints with regulatory and compliance concerns.
- Promote business operational risks awareness e.g. training. Work with respective teams in the bank to review and enhance training materials and approaches as appropriate to enhance compliance and control quality. When appropriate, lead development of new training program, and be the trainer.
- Coordinate and assure proper execution of the bank/PBG-wide risk & compliance initiatives; including BCP, disaster recovery plan, NPA policy, Outsourcing policy, Vendor risks management, information security bank-wide policy review; e.g. end user computing, customer data governance, etc
- Assist the department/ team head in risk and control related matters, e.g. :
- Monitor operational loss and KRIs.
- Monitor timely completion of the PBG governance or policies and post-launch reviews.
- Drive achievement of balanced scorecard KPIs related to risk management and regulatory compliance.
- Perform any other duties as assigned by Supervisor(s).
Requirements:
- Degree holder in Business Administration, or related discipline.
- Minimum 5 years of experience in related to retail banking operations risk management, or relevant compliance or audit with in-depth knowledge of bancassurance practices and regulated banking activities preferable.
- Good understanding and knowledge of business operational risk and internal control principles; ability to assess risk trends.
- Thorough knowledge of banking practices on insurance sales, operations and procedures.
- Preferably possess / obtain Core or Professional level of qualification under the HKMA Enhanced Competency Framework (ECF) on Operational Risk Management (ORM).
- Good command of both spoken and written English and Chinese (including Putonghua).
- Proficiency in Microsoft Excel, Word and Power Point.
(Candidates with more experience will be considered as VP / AVP, Business Operational Risk)
For more details about career opportunities with the Bank, please visit our website Please apply with full resume stating current and expected salaries.
Personal data collected will be used for recruitment related purposes only. Applicants not invited for interview within 6 weeks may consider their applications unsuccessful. However, applicants may be considered for other suitable positions within the Group for a period of not more than 2 years. Personal data will be destroyed at any time after 3 months.
China CITIC Bank International is committed to being an equal opportunities employer and intends to provide a work environment free of unlawful discrimination or harassment. All employment decisions will be made in a non-discriminatory manner.
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V.I.E Operational Risk Manager
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Concrètement votre quotidien ?
Vous aurez pour mission en tant que V.I.E de
- conseiller les lignes d'affaires des Marchés mondiaux (GM) sur la gestion des risques opérationnels.
- promouvoir les meilleures pratiques.
- contribuer à la mise en place d'un cadre de contrôle interne efficace.
- soutenir les initiatives de développement des affaires tout en assurant une gouvernance adéquate comme l'exigent les régulateurs.
En complément de ses principales missions , vous aurez également en charge au niveau de :
- la protection :
- renforcer le contrôle Front to End mis en place par l'investigation des incidents de risque opérationnel
- contribuer à la définition et à la coordination des plans d'actions de réduction des risques opérationnels
- piloter le Métier dans la réponse, le suivi et la clôture de toute recommandation interne ou externe
- matérialiser, maintenir et améliorer le plan de contrôle du Front Office (FO)
- la prévention – l'évaluation des risques :
- développer et gérer des mesures de surveillance des risques opérationnels et des rapports (par exemple, KRI, auto-évaluation du contrôle des risques, identification des risques).
- contribuer à la rationalisation et à l'efficacité des contrôles tout en réduisant les risques.
- animer des sessions de formation et de sensibilisation pour renforcer la culture d'atténuation des risques du Métier.
- l'encadrement :
- sur le processus de validation : coordonner la validation interne des transactions exceptionnelles, des nouvelles activités ou des stratégies de trading automatisées.
- fournir des conseils aux OP et aux fonctions sur l'évaluation des risques opérationnels tout au long du processus de validation.
- assurer le respect des politiques pertinentes et la bonne mise en œuvre des points d'action
- coordonner et contribuer aux forums de gouvernance du contrôle interne et fournir des conseils sur la gouvernance des risques opérationnels
L'environnement de travail, c'est important
Le Chief Conduct and Control Office (« GM CCCO ») est une équipe transversale au sein de Global Markets (« GM ») qui est en charge de superviser les principaux risques et contrôles, tout en assurant l'intégrité et le développement durable du portefeuille d'activités de GM.
GM CCCO a un mandat mondial sur toutes les plateformes, avec des équipes situées dans les Amériques, la région EMEA et APAC.
Au sein du département CCCO, l'équipe de contrôle opérationnel permanent et de coordination TAC/NAC (GM OPC) agit en tant qu'expert en la matière sur la structure de supervision du Front Office (FO), l'évaluation des risques opérationnels, les contrôles et la gouvernance.
Faisant partie de l'entreprise et agissant en tant que première ligne de défense, GM OPC travaille en étroite collaboration avec la haute direction de FO, le chef de l'exploitation, la conformité, l'informatique et les opérations et d'autres fonctions de contrôle pour renforcer les processus opérationnels de GM. En particulier, GM OPC en Asie-Pacifique vise à fournir :
1- Protection : conseil continu aux OP sur la gestion des risques opérationnels ainsi que la définition du plan d'action de réduction des risques en collaboration avec les fonctions supports
2- Prévention et évaluation des risques : Développer et gérer des mesures de surveillance des risques opérationnels et des rapports ainsi que des sessions de sensibilisation et de formation ad hoc dédiées à 1LoD
3- Supervision : Structure de gouvernance avec des forums de supervision réguliers avec les responsables des métiers.
L'équipe est composée de 14 membres, dont 9 à Hong Kong (IFC 2), 2 à Singapour, 2 au Japon, 1 à Shanghai.
Et après?
L'expérience avec OPC vous aidera à développer des compétences telles que la gestion des parties prenantes, l'organisation, la compréhension des risques opérationnels ;
Elle vous enrichira d'un point de vue de la compréhension du marché mondial Front to back structure, les activités de front office.
L'expérience VIE peut ouvrir des opportunités dans des rôles de type risque opérationnel, gestion d'entreprise, gestion de projet.
Pourquoi rejoindre BNP Paribas ?
Notre monde change : notre manière de nous informer, de consommer… et de travailler aussi Aujourd'hui, ce qui compte dans un job, c'est de vivre de véritables expériences, d'apprendre, de partager objectifs et résultats avec ses collègues. Bref, de tracer son propre chemin, différent, responsable et durable. Chez BNP Paribas, nous recrutons nos collaborateurs avec l'idée qu'ils nous aideront à concevoir le monde et la banque de demain.
Vous voulez connaître toutes les raisons de nous rejoindre ? Rendez-vous sur
Et la rémunération ?
Elle est fixée par Business France et consultable directement sur leur site.
Etes-vous notre prochain V.I.E Operational Risk Manager - Hong Kong, H/F
A vous de nous convaincre
Vous êtes titulaire d'un Master en école de commerce ou équivalent universitaire.
Vous disposez d'une bonne connaissance en Marchés financiers en analyse de données et une capacité à travailler dans un environnement mêlant l'analyse financière et le risque lié.
Une expérience antérieure dans la banque d'investissement est appréciée.
Vous parlez couramment l'anglais et vous maitrisez Ms Office.
De plus, votre adaptabilité et votre communication seront des atouts essentiels. Ajoutez à cela votre esprit d'équipe, votre capacité d'analyse et votre organisation pour finir de nous convaincre.
Dans un monde qui change, la diversité, l'équité et l'inclusion sont des valeurs clés pour le bien-être et la performance des équipes. Chez BNP Paribas, nous souhaitons accueillir et retenir tous les talents sans distinction : c'est ainsi que nous construirons, ensemble, la finance de demain, innovante, responsable et durable.
Enfin, nous attachons une importance particulière à ce que nos futurs collaborateurs agissent au quotidien avec responsabilité éthique et professionnelle.
À tout moment pendant le processus de recrutement, les informations figurant sur votre CV, vos données d'identification et vos antécédents pourront être vérifiées.
Durée et disponibilité
Ce poste est à pourvoir dès que possible pour une durée de 24 mois.
Avant de postuler, veillez à vérifier les conditions d'éligibilité pour cette destination : Doing your International Volunteer Program V.I.E in Hong Kong et ajouter à votre espace candidat un CV et une lettre de motivation en anglais
.
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Senior Operational Risk Manager
Posted today
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Key Responsibilities
- Identify Loss Events
: Analyze data to find operational loss events and report them to the risk management team head - Conduct Risk Assessments
: Work with business units on annual risk assessments, identifying risks, establishing controls, and reporting progress. - Support Crisis Management
: Help with Business Continuity Planning and Disaster Recovery for the group. - Prepare Risk Reports
: Create key risk indicator reports for management using various data sources. - Stress Testing
: Assist in conducting operational risk stress tests. - Investigate Risk Incidents
: Help investigate operational and technology risk events that may impact finances or reputation. - Manage Policy Exceptions
: Assist in the approval and renewal of policy exceptions. - Coordinate Technology Risk Assessments
: Support planning and communication with IT stakeholders on technology risks. - Review Risks and Controls
: Participate in reviewing risks and controls, tracking action plans, and ensuring follow-up. - Reporting
: Help communicate with the Operational Risk Management team. - Advise on Risks
: Provide guidance on operational and technology risk matters. - Reviewing key organizational products and projects to maintain a strong control framework.
- Evaluating operational risk and technology risk policies and training.
Requirements
- Experience
: 7+ years in an Operational Risk role, good to have Technology Risk Assessment or control testing exposure. - Background
: Preferred experience in Operational/Technology Risk consulting or financial services institutions. - Interpersonal Skills
: Strong stakeholder management skills with the ability to communicate effectively with various parties, including senior management. - Project Management
: Good project planning and time management capabilities; proactive, diligent, and detail-oriented. - Language Proficiency
: Excellent written and spoken English; proficiency in written Chinese and spoken Mandarin is preferred.
Interested parties please click Apply Now to submit your CV to us. For any enquiries and immediate response, please feel free to send you CV or contact Carrie Chan at or by phone
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