156 Operational Risk jobs in Hong Kong

VP, Operational Risk Management

Kowloon, Kowloon Citigroup

Posted 10 days ago

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Job Description

Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At **Citi** , you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You'll also have the chance to give back and make a positive impact where we live and work through volunteerism.
**Shape your Career with Citi**
Individuals in Operational Risk establish and manage operational risk policies, propose strategies, and governance processes designed to minimize losses from inadequate controls, fraud, and potential bankruptcy. This includes supervision over technology operational risk, cyber risk, and fraud risk. These individuals are also responsible for the development of tools and infrastructure that support fraud monitoring and prevention, using advanced analytical and statistical skills to identify policy gaps and recommend changes to current policies. This role is crucial to the company as it fortifies against potential operational risks, thereby protecting the company's financial stability and reputation, and contributing towards the overall business resilience and success.
**Responsibilities** :
+ Support the design and implementation of enterprise operational risk management procedures and methodologies, including effective application within the businesses.
+ Independently assess operational risks in the business to ensure it is within the acceptable risk appetite
+ Collaborate with the business to understand its risk profile, assess operational risk exposure, integrate risk mitigation controls, and monitor adherence.
+ Review and challenge the effectiveness of risk mitigation strategies and control measures implemented by the 1st line of defense
+ Provide regular reporting to senior management and stakeholders on the status of operational risks.
+ Analyze data to identify trends or emerging risks and provide timely recommendations to mitigate risk exposure.
+ Lead initiatives to improve operational risk management practices and enhance organizational resilience.
+ Ensure operational risk management activities comply with internal policies, external regulations, and industry standards.
+ Stay abreast of industry best practices and regulatory changes to assess its impact on operational risk management, and advise the business accordingly.
+ Support the execution of remediation with timely and effective outcomes against regulatory expectations.
+ Is an enthusiastic and early adopter of change; takes ownership for helping others see a better future and stay positive during uncertainty.
+ Demonstrates and inspires curiosity in seeking new ways to overcome challenges; actively applies learning from failures.
+ Challenges self and others to seek out and communicate alternative views even when unpopular; welcomes diverse ideas to improve outcomes.
+ Acts as a change catalyst by identifying and helping others see where new ideas could benefit the organization.
+ Proactively seeks to understand and act in alignment with organizational decisions; helps others prioritize team and enterprise success over their own personal agenda
+ Focuses on highest-priority work aligned to business goals; helps others effectively manage competing priorities.
+ Proactively identifies opportunities to streamline work; creates process improvements that enhance efficiency for self and the team.
+ Takes personal accountability for escalating, identifying, and managing potential risk; implements controls that enhance the client experience and operational effectiveness.
+ Anticipates problems and proactively identifies solutions that address the root causes and result in meaningful improvements.
+ Sets high expectations and invests the necessary effort to deliver excellence and exceed performance goals.
+ Role-models and helps others to do the right thing for clients and Citi in all situations, even when difficult
+ Engages key stakeholders early and often and actively looks for opportunities to improve collaboration in achieving common goals.
+ Proactively seeks out opportunities to volunteer in Citi programs that support the community; advocates for solutions that meet the needs of Citi's clients and the community.
+ Enthusiastically promotes the unique needs and preferences of colleagues; makes active commitment to help colleagues achieve balance, well-being, and development.
+ Leverages varied networks to recruit diverse talent; advocates for colleagues with diverse skillsets, styles, and experiences to gain career opportunities.
+ Empathetically listens and understands others' positions before acting on issues; works to amplify voices that are minimized in the workplace
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
**Qualifications** :
+ 6-10 years of experience
+ Previous experience supporting risk management, compliance, governance, or controls related roles.
+ Demonstrated track record of effectively assessing and managing competing priorities.
+ Deep understanding of operational risk concepts, methodologies, and tools.
+ Familiarity with regulatory requirements related to operational risk management.
+ Exposure to enterprise risk management frameworks and knowledge of risk reporting tools and techniques.
+ Understanding of different risk types, e.g. credit, market, liquidity.
+ Experience working in a regulated industry (e.g., banking, finance, insurance, healthcare).
+ Ability to interact effectively at all levels, develop strong partnerships across the organization, and present complex information clearly to senior management and stakeholders.
+ Strong influencer with a focus on building relationships with the 1st line, while remaining independent and retaining the ability to challenge effectively.
+ Comfortable in dynamic environments, capable of adapting to change while maintaining focus on risk management objectives.
+ Strong stakeholder management skills, with the ability to understand drivers and overcome barriers.
+ High level of integrity and professionalism, with the ability to handle sensitive and confidential information appropriately.
+ Analytical, with the ability to comprehend complexity and engage strategically, analyzing and interpreting large volumes of data.
**Education** :
Bachelor's/University degree, Master's degree preferred
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**Job Family Group:**
Risk Management
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**Job Family:**
Operational Risk
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**Time Type:**
Full time
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**Most Relevant Skills**
Analytical Thinking, Control Monitoring, Credible Challenge, Governance, Issue Management, Operational Risk, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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Head of Operational Risk Management

Bank of China (Hong Kong)

Posted 9 days ago

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Job Description

Join to apply for the Head of Operational Risk Management role at Bank of China (Hong Kong) .

1 day ago Be among the first 25 applicants

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Responsibilities:
  • Establish and maintain an effective operational risk management framework for BOCHK Group, aligned with Basel and regulatory standards.
  • Coordinate with various departments to implement risk management strategies, methodologies, tools, and procedures to identify, assess, monitor, and mitigate operational risks.
  • Oversee the implementation of risk policies across departments, monitor key risks using risk management tools, and recommend mitigation actions.
  • Develop risk monitoring procedures for products/services, participate in due diligence for new products/services and outsourced activities.
  • Design and oversee business continuity plans and risk mitigation measures, including facilities setup, plan updates, drills, and emergency event monitoring.
  • Lead operational risk management, business continuity, and emergency response for ASEAN subsidiaries.
  • Promote a risk-aware culture through training and awareness programs.
  • Ensure compliance with legal and regulatory requirements, identify potential risks, report issues, and follow up on corrective actions.
Requirements:
  • Bachelor’s degree or higher in Finance, Accounting, Risk Management, Economics, Mathematics, Statistics, or related fields.
  • Professional qualifications such as ACCA, CPA, FRM, PRM, CIA are preferred.
  • At least 10 years in risk management within banking, with 6+ years in team leadership.
  • Strong understanding of local regulations, industry practices, and market conditions.
  • Knowledge of banking operations and risk management frameworks.
  • Fluent in English and Chinese (including Putonghua), with excellent communication skills.
Additional Details:
  • Seniority level: Director
  • Employment type: Full-time
  • Job function: Finance, Legal, and Management
  • Industry: Banking
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Assistant Manager (Operational Risk Management)

The Hong Kong Mortgage Corporation Limited

Posted 10 days ago

Job Viewed

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Job Description

Direct message the job poster from The Hong Kong Mortgage Corporation Limited

Senior HR Manager at The Hong Kong Mortgage Corporation Limited

We are looking for high-calibre individuals to join the Risk Management Department for serving the HKMC Group.

Job Descriptions

  • Formulate and maintain operational risk management (ORM) frameworks and policies for the HKMC Group;
  • Implement ORM governance, standards and procedures;
  • Prepare ORM related reports to risk committees; and
  • Conduct research to keep abreast of regulatory requirements and market practices.

Requirements

  • Bachelor's degree or above in Risk Management, Finance, Economics, Business or related discipline;
  • A minimum of 3 years' relevant experience in operational risk management function of financial institutions or insurance companies;
  • Detail-oriented, strong analytical and communication skills with good command of written English;
  • Good understanding of local regulatory requirements relevant to operational risk management in the financial industry;
  • Hands on experience in compiling risk management report and presentation is preferred; and
  • Experience in technology risk management is a plus.

Interested parties please send your full resume stating current and expected salary by 27 July 2025 .

Please visit for other application methods.

Please ensure that all information provided to the HKMC Group is accurate, complete and updated. Data provided which is inaccurate or incomplete may influence the process and outcome of the recruitment exercise. Please read the HKMC Group Personal Information Collection Statement for Job Applicants at the HKMC website before completing the application form. Personal data collected will be used for recruitment purposes only. Candidates not invited for interview within 8 weeks may consider their application unsuccessful.

Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function Finance

Referrals increase your chances of interviewing at The Hong Kong Mortgage Corporation Limited by 2x

Get notified about new Operational Risk Manager jobs in Kowloon, Hong Kong SAR .

AVP, Operational Risk & Control, Consumer Banking Group Operations Internal Audit Manager (Internal Control) | Retail Business Risk Manager, Wealth Solutions HK

Kwun Tong District, Hong Kong SAR 2 months ago

Kwun Tong District, Hong Kong SAR 1 month ago

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Assistant Manager, Operational Risk Management

Aegon

Posted 10 days ago

Job Viewed

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Job Description

Assistant Manager, Operational Risk Management

Join to apply for the Assistant Manager, Operational Risk Management role at Aegon

Assistant Manager, Operational Risk Management

5 days ago Be among the first 25 applicants

Join to apply for the Assistant Manager, Operational Risk Management role at Aegon

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We are seeking a skilled and proactive Operational Risk Manager to support the implementation of our Operational Risk Framework and contribute to risk initiatives and reporting. This role is key to enhancing our risk governance and ensuring robust controls across IT and business operations.

Responsibilities

  • Manage IT and business operation elements of the Operational Risk Framework
  • Oversee IT risk management framework, including control design, effectiveness review, and IT security assessments
  • Coordinate business continuity planning and business impact assessments
  • Conduct Risk and Control Self-Assessments (RCSA) on key business processes
  • Implement third-party risk management and outsourcing framework
  • Monitor risk policies and procedures, identify gaps, and develop action plans
  • Perform risk assessments for new projects and initiatives
  • Prepare regular risk reports for management and governance meetings
  • Provide ad-hoc support to other risk initiatives

Requirements

  • 5–7 years of experience in operational risk, IT risk, external audit, or internal audit
  • Bachelor’s degree in Business Administration, Information Systems, or Risk Management
  • Strong English communication skills (verbal and written)
  • Solid understanding of IT risk management practices
  • Familiarity with internal control frameworks (e.g., SOx)
  • Proficiency in Microsoft tools
  • CISA / CISM certification preferred
  • Knowledge of insurance operations is a plus

Apply

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Analyst, Finance, and Accounting/Auditing

Referrals increase your chances of interviewing at Aegon by 2x

Get notified about new Operational Risk Manager jobs in Hong Kong SAR .

Risk, Operational Risk, Vice President, Hong Kong Vice President, Operational Risk - Private-side Business Coverage Officer Senior Group Manager, Non-Financial & Operational Risk Management Senior Manager, Technology and Operational Risk Assistant Manager, Operational Risk Management Operations and Finance Audit Manager (Internal Audit) Senior Project Manager - Insurance Operational Risk up too 100K

Central & Western District, Hong Kong SAR 1 day ago

AVP, Operational Risk & Control, Consumer Banking Group Operations Fraud Management Manager - Cards & Unsecured Lending AVP, Compliance (Transformation, Digital & Corporate Services) Manager, Operational and Strategic Risk (Cyber Security) Internal Audit Manager, Treasury and Asset Management Audit Senior Manager, Internal Audit | Property

Wan Chai District, Hong Kong SAR 6 days ago

Manager, Risk and Prevention Operations (12 month contract)

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Head of Operational Risk Management

Hong Kong, Hong Kong Bank of China (Hong Kong)

Posted today

Job Viewed

Tap Again To Close

Job Description

Join to apply for the Head of Operational Risk Management role at Bank of China (Hong Kong) .

1 day ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Responsibilities:
  • Establish and maintain an effective operational risk management framework for BOCHK Group, aligned with Basel and regulatory standards.
  • Coordinate with various departments to implement risk management strategies, methodologies, tools, and procedures to identify, assess, monitor, and mitigate operational risks.
  • Oversee the implementation of risk policies across departments, monitor key risks using risk management tools, and recommend mitigation actions.
  • Develop risk monitoring procedures for products/services, participate in due diligence for new products/services and outsourced activities.
  • Design and oversee business continuity plans and risk mitigation measures, including facilities setup, plan updates, drills, and emergency event monitoring.
  • Lead operational risk management, business continuity, and emergency response for ASEAN subsidiaries.
  • Promote a risk-aware culture through training and awareness programs.
  • Ensure compliance with legal and regulatory requirements, identify potential risks, report issues, and follow up on corrective actions.
Requirements:
  • Bachelor’s degree or higher in Finance, Accounting, Risk Management, Economics, Mathematics, Statistics, or related fields.
  • Professional qualifications such as ACCA, CPA, FRM, PRM, CIA are preferred.
  • At least 10 years in risk management within banking, with 6+ years in team leadership.
  • Strong understanding of local regulations, industry practices, and market conditions.
  • Knowledge of banking operations and risk management frameworks.
  • Fluent in English and Chinese (including Putonghua), with excellent communication skills.
Additional Details:
  • Seniority level: Director
  • Employment type: Full-time
  • Job function: Finance, Legal, and Management
  • Industry: Banking
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This advertiser has chosen not to accept applicants from your region.

Assistant Manager, Operational Risk Management

Hong Kong, Hong Kong Aegon

Posted 3 days ago

Job Viewed

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Job Description

Assistant Manager, Operational Risk Management

Join to apply for the Assistant Manager, Operational Risk Management role at Aegon

Assistant Manager, Operational Risk Management

5 days ago Be among the first 25 applicants

Join to apply for the Assistant Manager, Operational Risk Management role at Aegon

Get AI-powered advice on this job and more exclusive features.

We are seeking a skilled and proactive Operational Risk Manager to support the implementation of our Operational Risk Framework and contribute to risk initiatives and reporting. This role is key to enhancing our risk governance and ensuring robust controls across IT and business operations.
Responsibilities

  • Manage IT and business operation elements of the Operational Risk Framework
  • Oversee IT risk management framework, including control design, effectiveness review, and IT security assessments
  • Coordinate business continuity planning and business impact assessments
  • Conduct Risk and Control Self-Assessments (RCSA) on key business processes
  • Implement third-party risk management and outsourcing framework
  • Monitor risk policies and procedures, identify gaps, and develop action plans
  • Perform risk assessments for new projects and initiatives
  • Prepare regular risk reports for management and governance meetings
  • Provide ad-hoc support to other risk initiatives
Requirements
  • 5–7 years of experience in operational risk, IT risk, external audit, or internal audit
  • Bachelor’s degree in Business Administration, Information Systems, or Risk Management
  • Strong English communication skills (verbal and written)
  • Solid understanding of IT risk management practices
  • Familiarity with internal control frameworks (e.g., SOx)
  • Proficiency in Microsoft tools
  • CISA / CISM certification preferred
  • Knowledge of insurance operations is a plus
Apply Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Analyst, Finance, and Accounting/Auditing

Referrals increase your chances of interviewing at Aegon by 2x

Get notified about new Operational Risk Manager jobs in Hong Kong SAR .

Risk, Operational Risk, Vice President, Hong Kong Vice President, Operational Risk - Private-side Business Coverage Officer Senior Group Manager, Non-Financial & Operational Risk Management Senior Manager, Technology and Operational Risk Assistant Manager, Operational Risk Management Operations and Finance Audit Manager (Internal Audit) Senior Project Manager - Insurance Operational Risk up too 100K

Central & Western District, Hong Kong SAR 1 day ago

AVP, Operational Risk & Control, Consumer Banking Group Operations Fraud Management Manager - Cards & Unsecured Lending AVP, Compliance (Transformation, Digital & Corporate Services) Manager, Operational and Strategic Risk (Cyber Security) Internal Audit Manager, Treasury and Asset Management Audit Senior Manager, Internal Audit | Property

Wan Chai District, Hong Kong SAR 6 days ago

Manager, Risk and Prevention Operations (12 month contract)

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Assistant Manager (Operational Risk Management)

Kowloon, Kowloon The Hong Kong Mortgage Corporation Limited

Posted 22 days ago

Job Viewed

Tap Again To Close

Job Description

Direct message the job poster from The Hong Kong Mortgage Corporation Limited

Senior HR Manager at The Hong Kong Mortgage Corporation Limited

We are looking for high-calibre individuals to join the Risk Management Department for serving the HKMC Group.

Job Descriptions

  • Formulate and maintain operational risk management (ORM) frameworks and policies for the HKMC Group;
  • Implement ORM governance, standards and procedures;
  • Prepare ORM related reports to risk committees; and
  • Conduct research to keep abreast of regulatory requirements and market practices.

Requirements

  • Bachelor's degree or above in Risk Management, Finance, Economics, Business or related discipline;
  • A minimum of 3 years' relevant experience in operational risk management function of financial institutions or insurance companies;
  • Detail-oriented, strong analytical and communication skills with good command of written English;
  • Good understanding of local regulatory requirements relevant to operational risk management in the financial industry;
  • Hands on experience in compiling risk management report and presentation is preferred; and
  • Experience in technology risk management is a plus.

Interested parties please send your full resume stating current and expected salary by 27 July 2025 .

Please visit for other application methods.

Please ensure that all information provided to the HKMC Group is accurate, complete and updated. Data provided which is inaccurate or incomplete may influence the process and outcome of the recruitment exercise. Please read the HKMC Group Personal Information Collection Statement for Job Applicants at the HKMC website before completing the application form. Personal data collected will be used for recruitment purposes only. Candidates not invited for interview within 8 weeks may consider their application unsuccessful.

Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function Finance

Referrals increase your chances of interviewing at The Hong Kong Mortgage Corporation Limited by 2x

Get notified about new Operational Risk Manager jobs in Kowloon, Hong Kong SAR .

AVP, Operational Risk & Control, Consumer Banking Group Operations Internal Audit Manager (Internal Control) | Retail Business Risk Manager, Wealth Solutions HK

Kwun Tong District, Hong Kong SAR 2 months ago

Kwun Tong District, Hong Kong SAR 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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About the latest Operational risk Jobs in Hong Kong !

Operational Risk & Control Manager / Lead, Operational Risk & Control Operations

Mox Bank

Posted 10 days ago

Job Viewed

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Job Description

Join to apply for the Operational Risk & Control Manager / Lead, Operational Risk & Control Operations role at Mox Bank

2 weeks ago Be among the first 25 applicants

Join to apply for the Operational Risk & Control Manager / Lead, Operational Risk & Control Operations role at Mox Bank

Description

Application Deadline: 10 September 2025

Department: Operations

Location: Hong Kong (SAR)

Description

About Mox
Mox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create, - Mobile eXperience; Money eXperience; Money X (multiplier), eXponential growth, eXploration… it’s all up for us to define together.

Why Mox
Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox. Mox rewards you with an array of banking and lifestyle benefits. Who says banking can’t be fun?

Who are we looking for?
We are currently looking for an experienced talent to join our Operations Department in Mox as the Risk & Control Manager/ Lead, Risk & Control Operations. You will be on the 1st line of defence to work along with 2nd and 3rd line and Businesses and Functions on risk and control.

Responsibilities

  • Support the operation of risk forum and relevant risk escalations to risk committees.
  • Support the implementation of the Bank’s risk governance framework, process, control, policies and guidelines.
  • Facilitate the Businesses and Functions to understand and to comply with internal policies and external regulatory requirements.
  • Support the Businesses and Functions in conducting the risk and control self-assessment on their processes and closely working with Risk Framework Owners and Subject Matter Experts.
  • Responsible for ensuring adherence to Operational Risk deadlines, along with consistent execution of CST/KCI for relevant processes including the maintenance of relevant risk repository or system platform.
  • Be the ‘go-to’ person for the Businesses and Functions with regards to the escalation of all operational and other non-Tech risk related incidents/queries/events that arise in the Bank.
  • Govern the effective execution of controls in Businesses and Functions, including identification of gaps and remediation of issues, elevating residual risk where appropriate.
  • Support the Businesses and Functions in minimizing operational risks and losses, and ensure material operational losses are investigated and mitigated to prevent re-occurrence.
  • Prepare and develop risk related reports and dashboard required on ad hoc or regular basis.
  • Support the internal/ external audit, compliance and regulatory review and monitor the status and tracking the agreed action plans arising from internal/external review until closure.
  • Participate in the risk assessment and review on new products/services to minimize operational risk exposure.

Requirements

  • Degree holders in Risk Management, Finance, Accounting, Business Administration, or related discipline
  • Solid experience in financial institutions, with exposure to risk management or internal audit functions, preferably in Retail/ Virtual/ Digital Banking and/or wealth management (investment, insurance, etc).
  • Holder of ECF on Operational Risk Management (ORM) accredited by HKIB is preferred
  • Sound knowledge of Operational Risk Management, Control & Governance, Risk and Control Self-Assessment (“RCSA”), Incident Management and Key Risk Indicators.
  • Proficiencies and knowledge in regulatory requirements of HKMA, SFC, IA, etc such as SPM OR-1, and Code of Banking Practice, etc.
  • A lateral thinker and an influencer with good communication and interpersonal skills
  • Strong analytical mind with solid problem-solving skills and attention to details
  • Ability to work independently and work hands-on
  • Self-motivated, organsied with good judgement and able to work under pressure
  • Good stakeholder management by establishing good working relationships with stakeholders at all levels
  • · Fluency in English and Cantonese with good command of written English and Chinese
  • · Depending on the background and experience, candidates who are more senior may be considered for the Lead, Risk & Control Operations position
  • Key Stakeholders
  • · 1LoD: Business and Function Teams, Ops Teams
  • · 2LoD: Operational Risk, Compliance, Legal, FCC
  • · 3LoD: Internal Audit

  • All personal data provided by applicants will be used for recruitment and other employment-related purposes only. Personal data of unsuccessful applicants will be erased within 24 months of rejection of the applicant’s application.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Finance and Sales
  • Industries Banking

Referrals increase your chances of interviewing at Mox Bank by 2x

Sign in to set job alerts for “Risk Control Manager” roles.

Shenzhen, Guangdong, China CN¥15,000.00-CN¥25,000.00 1 year ago

Assistant Manager, Internal Controls (Risk Assurance & ITAC) Senior Group Manager, Non-Financial & Operational Risk Management Assistant Manager, Operational Risk Management Vice President, Asset Servicing In-Business Risk & Control Senior Manager Asia

Kowloon City District, Hong Kong SAR 5 days ago

Assistant Manager, Operational Risk Management Senior Manager, Technology and Operational Risk Assistant Manager to Manager, Risk Control & Support, Private Banking Department Assistant Manager of Risk Management department - HKB Team Head, Risk and Control, Global Markets AVP, Operational Risk & Control, Consumer Banking Group Operations

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Operational Risk & Control Manager / Lead, Operational Risk & Control Operations

Hong Kong, Hong Kong Mox Bank

Posted 11 days ago

Job Viewed

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Job Description

Join to apply for the Operational Risk & Control Manager / Lead, Operational Risk & Control Operations role at Mox Bank

2 weeks ago Be among the first 25 applicants

Join to apply for the Operational Risk & Control Manager / Lead, Operational Risk & Control Operations role at Mox Bank

Description

Application Deadline: 10 September 2025

Department: Operations

Location: Hong Kong (SAR)

Description
About Mox
Mox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create, - Mobile eXperience; Money eXperience; Money X (multiplier), eXponential growth, eXploration… it’s all up for us to define together.
Why Mox
Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox. Mox rewards you with an array of banking and lifestyle benefits. Who says banking can’t be fun?
Who are we looking for?
We are currently looking for an experienced talent to join our Operations Department in Mox as the Risk & Control Manager/ Lead, Risk & Control Operations. You will be on the 1st line of defence to work along with 2nd and 3rd line and Businesses and Functions on risk and control.
Responsibilities
  • Support the operation of risk forum and relevant risk escalations to risk committees.
  • Support the implementation of the Bank’s risk governance framework, process, control, policies and guidelines.
  • Facilitate the Businesses and Functions to understand and to comply with internal policies and external regulatory requirements.
  • Support the Businesses and Functions in conducting the risk and control self-assessment on their processes and closely working with Risk Framework Owners and Subject Matter Experts.
  • Responsible for ensuring adherence to Operational Risk deadlines, along with consistent execution of CST/KCI for relevant processes including the maintenance of relevant risk repository or system platform.
  • Be the ‘go-to’ person for the Businesses and Functions with regards to the escalation of all operational and other non-Tech risk related incidents/queries/events that arise in the Bank.
  • Govern the effective execution of controls in Businesses and Functions, including identification of gaps and remediation of issues, elevating residual risk where appropriate.
  • Support the Businesses and Functions in minimizing operational risks and losses, and ensure material operational losses are investigated and mitigated to prevent re-occurrence.
  • Prepare and develop risk related reports and dashboard required on ad hoc or regular basis.
  • Support the internal/ external audit, compliance and regulatory review and monitor the status and tracking the agreed action plans arising from internal/external review until closure.
  • Participate in the risk assessment and review on new products/services to minimize operational risk exposure.
Requirements
  • Degree holders in Risk Management, Finance, Accounting, Business Administration, or related discipline
  • Solid experience in financial institutions, with exposure to risk management or internal audit functions, preferably in Retail/ Virtual/ Digital Banking and/or wealth management (investment, insurance, etc).
  • Holder of ECF on Operational Risk Management (ORM) accredited by HKIB is preferred
  • Sound knowledge of Operational Risk Management, Control & Governance, Risk and Control Self-Assessment (“RCSA”), Incident Management and Key Risk Indicators.
  • Proficiencies and knowledge in regulatory requirements of HKMA, SFC, IA, etc such as SPM OR-1, and Code of Banking Practice, etc.
  • A lateral thinker and an influencer with good communication and interpersonal skills
  • Strong analytical mind with solid problem-solving skills and attention to details
  • Ability to work independently and work hands-on
  • Self-motivated, organsied with good judgement and able to work under pressure
  • Good stakeholder management by establishing good working relationships with stakeholders at all levels
  • · Fluency in English and Cantonese with good command of written English and Chinese
  • · Depending on the background and experience, candidates who are more senior may be considered for the Lead, Risk & Control Operations position
  • Key Stakeholders
  • · 1LoD: Business and Function Teams, Ops Teams
  • · 2LoD: Operational Risk, Compliance, Legal, FCC
  • · 3LoD: Internal Audit
  • All personal data provided by applicants will be used for recruitment and other employment-related purposes only. Personal data of unsuccessful applicants will be erased within 24 months of rejection of the applicant’s application.
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Finance and Sales
  • Industries Banking

Referrals increase your chances of interviewing at Mox Bank by 2x

Sign in to set job alerts for “Risk Control Manager” roles.

Shenzhen, Guangdong, China CN¥15,000.00-CN¥25,000.00 1 year ago

Assistant Manager, Internal Controls (Risk Assurance & ITAC) Senior Group Manager, Non-Financial & Operational Risk Management Assistant Manager, Operational Risk Management Vice President, Asset Servicing In-Business Risk & Control Senior Manager Asia

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Senior Group Manager, Non-Financial & Operational Risk Management

Prudential plc

Posted 10 days ago

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Job Description

Senior Group Manager, Non-Financial & Operational Risk Management

Join to apply for the Senior Group Manager, Non-Financial & Operational Risk Management role at Prudential plc

Senior Group Manager, Non-Financial & Operational Risk Management

Join to apply for the Senior Group Manager, Non-Financial & Operational Risk Management role at Prudential plc

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Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

To lead and/or participate in non-financial & operational risk management activities across a portfolio of Local Business Units (LBUs) and Head Office, in line with the expectations set by the Group Risk Committee and Group Risk Framework. To drive, innovate and implement a robust non-financial & operational risk management framework (incl. methodology, policies and standards) across the Group.

Role Responsibilities

  • Lead, drive and manage the Group’s non-financial & operational risk management methodology / framework (incl. risk taxonomy, control library and risk appetite), policies, and standards, by ideating and implementing forward-thinking and innovative approaches to risk management. Maintain awareness of best practices in the industry for non-financial & operational risk management.
  • Thorough understanding of non-financial & operational risk environment for a portfolio of LBUs. Coordinate the Group-wide Risks and Controls Self Assessment activities. Oversee and maintain a “dynamic” Risks and Controls Assessment process, together with independent challenge, for a portfolio of LBUs.
  • Detailed review and provide valuable insights on internal operational risk incidents (incl. risk appetite events) for a portfolio of LBUs. Ensure investigations are appropriately completed, root causes are identified, gaps / issues are mitigated, and actions are comprehensive with tracking to implementation.
  • Support the Group-wide delivery of the annual non-financial & operational risk capital assessment (i.e. Scenario Analysis).
  • Provide ad hoc support to Head Office and Local Business Units to advance non-financial risk management skills and risk awareness. Where necessary, conduct operational risk training (incl. practices, processes and systems / tools).
  • Lead and drive non-financial & operational risk management projects when required in pursuit of the Group’s / department’s strategic goals.


Role Requirements

  • Bachelor / Master’s Degree with relevant professional qualifications.
  • Strong stakeholder management skills with a collaborative approach and ability to command the trust and buy-in of senior stakeholders. Ideally having existing relationship management responsibilities with senior stakeholders in the current role. Proven negotiation and influencing skills.
  • Operational / non-financial risk and internal control professional with strong financial services knowledge, preferably in insurance.
  • Strong written and verbal communication skills including presentation and facilitation capabilities.
  • Strong management ability, and a demonstrable track record of commercial / delivery success. Results-orientated.
  • Strong conceptual and strategic thinker with the ability and vision to see the big picture.
  • Flexible skill set across multiple non-financial risk disciplines.
  • Experience in change and transformation with demonstrated flexibility and agility.
  • Intimate knowledge of the application and components of a strong non-financial risk framework.


Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Finance and Sales

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