216 Operations Administrator jobs in Hong Kong

Support Operations Administrator

Walkers

Posted 13 days ago

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Job Description

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1 day ago Be among the first 25 applicants

Join to apply for the Support Operations Administrator role at Walkers

We are a leading international law and professional services firm providing legal, corporate and fiduciary services to global corporations, financial institutions, capital market participants and investment fund managers. With a global presence spanning the Americas, Europe, the Middle East and Asia, we advise on the laws of Bermuda, the British Virgin Islands, the Cayman Islands, Guernsey, Ireland and Jersey.

We treat everyone as the intelligent professional they are. Our approach is to trust and empower our people to deliver consistently, and enable them to succeed. Diversity is our secret weapon – it’s the sheer breadth of Walkers people that makes us who we are – gathered from across the globe and fluent in languages, jurisdictions and cultures that help us to mirror our clients and keep our own thinking in tune with the world in which we operate.

Overview Of Role

As the WPS growth trajectory continues to place demands on our global business operations, we look to extend our alternative workforce models to build and deploy a new shared service delivery team based in Asia that is service-line and jurisdiction agnostic; This new function within Operations, will bring together multiple operational activities that support the efficient and effective day to day running of WPS globally, delivering them in a cost-effective manner, promoting operational efficiencies and service improvements. To form this delivery team, WPS are seeking to hire a team of administrators who will be responsible for driving improved services, new ways of working and delivering the day to day activities of the team.

Duties, Responsibilities & Person Specification

REQUIREMENT

Based in the Hong Kong Support Hub office, the Support Operations Administrator will be responsible for processing daily workflow across multiple jurisdictions maintaining the day-to-day operations of the WPS Support Hub, becoming a highly effective administration team. The individual must have an ongoing focus on providing improved capabilities that contribute to better business operations and outcomes for WPS offices globally.

REPORTING

The role will report to the Team Manager of the Global Support Team and will work closely with the Global Workforce Manager.

Job Duties

Responsible for completing transactional processes, supporting the wider WPS business with any activity which is critical to frontline delivery, this consists of BAU and project work.

  • To deliver processes within Service Level Agreements, to the accuracy and standards required.
  • Update records on any discrepancies found during filings.
  • Archive financial documentation and update accounting databases and systems.
  • Manage data in spreadsheets and reports.
  • Carry out clerical duties – such as preparing certificates and letters for clients.
  • Manage daily correspondence via mailboxes from internal and external customers, within the required SLA.
  • Complete all administrative processes and procedures in adherence to WPS standards and policy.
  • Review and monitor current records, performing data cleansing to improve data integrity across WPS platforms.
  • Verify and update systems comparing them to source documents, transferring data to digital filing systems.
  • Build and maintain strong relationships across WPS jurisdictions and divisions.
  • Identify best practice procedures, continuously improving current ways of working to offer the best and most efficient service to internal and external customers.
  • Generating periodic reports, as and when required.
  • Performing other relevant tasks, in line with business needs, as and when required.


Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPUTER KNOWLEDGE

  • Windows/Microsoft Word/Microsoft Excel/ Microsoft Outlook/Microsoft PowerPoint
  • MS Teams
  • SharePoint
  • Experience of ViewPoint is desirable


Education, Skills & Experience

EDUCATION and/or EXPERIENCE

  • The individual must hold an undergraduate degree.
  • Experience with registered office services, corporate administration and governance, regulatory compliance support and fiduciary services is beneficial to the role, but not essential.
  • Experience of working with Service Level Agreements and deadlines.


Personal Qualities / Skills

  • Individual must be highly organised and detail oriented, with strong administrative skills and the ability to multi-task.
  • A focus on delivery and results is essential for success.
  • A clear desire to drive change that consistently improves performance, services and outcomes.
  • Interest in the industry and market trends.
  • Ability to meet strict deadlines and operate on their own initiative.
  • Analytical approach; comfortable with processes; and able to work at a fast-pace either independently or with the broader team.
  • Highly trust worthy with the ability to operate with strictest of confidentiality.
  • Excellent interpersonal skills.
  • Excellent written and verbal communications skills in Chinese & English.


Special Requirements

  • Ability and willingness to occasionally work outside normal working hours/days when requested.


Walkers global is an equal opportunity employer. Equality and diversity are key to our global identity and an integral part of our goal to continue being an employer of choice. We are committed to a work environment that supports all individuals irrespective of gender, ethnicity, nationality, race, religion, marital status, age, disability, pregnancy, sexual orientation, gender identity or any other applicable legally protected characteristics. We make every effort to ensure that employment opportunities are open and accessible to all purely on the basis of personal ability.

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Management and Manufacturing
  • Industries Law Practice

Referrals increase your chances of interviewing at Walkers by 2x

Sign in to set job alerts for “Operations Administrator” roles. Operations Team Manager for a Fintech Client Operations Manager (Cross border payments) Assistant Manager (Ant Bank - For Securities Operations) AVP - VP, Cluster Manager - Branch Operations Assistant Manager, FICC Operations, Operations Assistant Vice President/Senior Associate, Corporate Loans Operations (Loan Agency) Manager, Fund Operations (Asset Management) Senior Manager / Manager, Operations Leadership (Retail Operations) Senior Operations Manager, Securities Brokerage Assistant Retail Operations Manager, Hong Kong and Macau Retail Operations Executive / Retail Coordinator (Office based) - Luxury Jewellery, 25K (MKT-On-site) Operations Manager - Hong Kong, Hong Kong SAR Manager / Senior Associate - Managed Services and Operations Lead – PwC Tax Advisory Client Relationship Officer | Fintech | Hong Kong (Assistant) Audit Manager - Digital, Operations, & Technology Audit Senior Manager, HR Operations, Hong Kong

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Finance Operations Administrator

Hong Kong, Hong Kong LexisNexis

Posted 18 days ago

Job Viewed

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Job Description

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Join to apply for the Finance Operations Administrator role at LexisNexis

4 weeks ago Be among the first 25 applicants

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About Our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

About Our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

About The Role

As a Finance Operations Administrator , you will maintain finance admin operation and level up to cover the CEMEA O2C project. This is a permanent full-time role, to be based in Hong Kong, along with a hybrid home/office arrangement to support a healthy work-life balance.

Responsibilities

  • Monitoring of assigned accounts to identify outstanding debts and contacting of customers via phone and email to collect on outstanding debt in professional manner
  • Negotiate payment deadlines and payment plans with customers.
  • Provide general administrative and clerical support to the team - cheque payment, credit card transaction and administration tasks
  • Handle enquiries related to collection matters
  • Forward payment invitation emails to customers
  • Investigate and resolve discrepancies on accounts
  • Resolve related disputes with internal and external parties in compliance with customer’s / company’s policies & procedures
  • Participate in ad-hoc projects as assigned
  • Participate in financial audits and company audits.
  • Allocation of Cheque payments, Credits and On Account payments on debtor accounts.
  • Reconciliation of cheque payments
  • Maintain records of all customer interactions (phone & email) on business CRM & Collections system
  • Reconcile customer accounts
  • Prepare monthly reports, analyse and provide commentary

Requirements

  • Bachelor diploma/degree holder or above
  • 1 years of accounting/administration experience is a plus
  • Candidate with solid financial experience is preferred
  • Proficient in MS Office
  • Good communication and interpersonal skills
  • Detail-minded, strong sense of responsibility and positive working attitude is a must
  • Immediate availability is preferred.
  • Based in Hong Kong and speak and understand Mandarin, Cantonese, and English and ideally also speak Malay or Japanese.

Apply today, or to learn more about opportunities with LexisNexis or RELX Global, join us here:

We help lawyers win cases, manage their work more efficiently, serve their clients better and grow their practices. We assist corporations in better understanding their markets and monitoring relevant news. We partner with leading global associations and customers to help advance the Rule of Law across the world.

Every day at LexisNexis, you will work with highly creative minds to explore impossibilities, inspire innovation, and lead the way 21st century legal content is produced, disseminated, and utilised. You have the power to empower those in need and truly make a difference to the lives of people all around the world.

We are looking to fill this role as soon as possible – apply now to be considered.

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Finance and Sales
  • Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at LexisNexis by 2x

Get notified about new Finance Administrator jobs in Quarry Bay, Hong Kong SAR .

Associate, Treasury & Finance Administration Contract Bank Officer, Payment Operation (12-month contract) Business Finance Manager, FBP, North Asia

Hong Kong, Hong Kong SAR HK$30,000.00-HK$0,000.00 2 days ago

Assistant Finance Officer (Financial Accounting) Finance Manager / Assistant Manager - Family Office (inhouse accountants are welcome) Senior Finance Manager - Financial Planning & Analysis (BANKING)

Hong Kong, Hong Kong SAR HK 240,000.00-HK 300,000.00 4 months ago

Hong Kong, Hong Kong SAR HK 240,000.00-HK 300,000.00 4 months ago

Accountant (Financial Accounting) (REF: FIN/A) Assistant Finance Officer (Financial Accounting) Regional Assistant Finance Manager / Senior Accountant KYC Officer - Corporate Banking (Up to 30K/mth)

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Finance Operations Administrator

RELX INC

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

About our TeamLexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.
About the Role
As a Finance Operations Administrator, you will maintain finance admin operation and level up to cover the CEMEA O2C project. This is a permanent full-time role, to be based in Hong Kong, along with a hybrid home/office arrangement to support a healthy work-life balance.
Responsibilities
+ Monitoring of assigned accounts to identify outstanding debts and contacting of customers via phone and email to collect on outstanding debt in professional manner
+ Negotiate payment deadlines and payment plans with customers.
+ Provide general administrative and clerical support to the team - cheque payment, credit card transaction and administration tasks
+ Handle enquiries related to collection matters
+ Forward payment invitation emails to customers
+ Investigate and resolve discrepancies on accounts
+ Resolve related disputes with internal and external parties in compliance with customer's / company's policies & procedures
+ Participate in ad-hoc projects as assigned
+ Participate in financial audits and company audits.
+ Allocation of Cheque payments, Credits and On Account payments on debtor accounts.
+ Reconciliation of cheque payments
+ Maintain records of all customer interactions (phone & email) on business CRM & Collections system
+ Reconcile customer accounts
+ Prepare monthly reports, analyse and provide commentary
Requirements
+ Bachelor diploma/degree holder or above
+ 1 years of accounting/administration experience is a plus
+ Candidate with solid financial experience is preferred
+ Proficient in MS Office
+ Good communication and interpersonal skills
+ Detail-minded, strong sense of responsibility and positive working attitude is a must
+ Immediate availability is preferred.
+ Based in Hong Kong and speak and understand Mandarin, Cantonese, and English and ideally also speak Malay or Japanese.
Apply today, or to learn more about opportunities with LexisNexis or RELX Global, join us here:
We help lawyers win cases, manage their work more efficiently, serve their clients better and grow their practices. We assist corporations in better understanding their markets and monitoring relevant news. We partner with leading global associations and customers to help advance the Rule of Law across the world.
Every day at LexisNexis, you will work with highly creative minds to explore impossibilities, inspire innovation, and lead the way 21st century legal content is produced, disseminated, and utilised. You have the power to empower those in need and truly make a difference to the lives of people all around the world.
We are looking to fill this role as soon as possible - apply now to be considered.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
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Support Operations Administrator

Hong Kong, Hong Kong Walkers

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Join to apply for the Support Operations Administrator role at Walkers

1 day ago Be among the first 25 applicants

Join to apply for the Support Operations Administrator role at Walkers

We are a leading international law and professional services firm providing legal, corporate and fiduciary services to global corporations, financial institutions, capital market participants and investment fund managers. With a global presence spanning the Americas, Europe, the Middle East and Asia, we advise on the laws of Bermuda, the British Virgin Islands, the Cayman Islands, Guernsey, Ireland and Jersey.
We treat everyone as the intelligent professional they are. Our approach is to trust and empower our people to deliver consistently, and enable them to succeed. Diversity is our secret weapon – it’s the sheer breadth of Walkers people that makes us who we are – gathered from across the globe and fluent in languages, jurisdictions and cultures that help us to mirror our clients and keep our own thinking in tune with the world in which we operate.
Overview Of Role
As the WPS growth trajectory continues to place demands on our global business operations, we look to extend our alternative workforce models to build and deploy a new shared service delivery team based in Asia that is service-line and jurisdiction agnostic; This new function within Operations, will bring together multiple operational activities that support the efficient and effective day to day running of WPS globally, delivering them in a cost-effective manner, promoting operational efficiencies and service improvements. To form this delivery team, WPS are seeking to hire a team of administrators who will be responsible for driving improved services, new ways of working and delivering the day to day activities of the team.
Duties, Responsibilities & Person Specification
REQUIREMENT
Based in the Hong Kong Support Hub office, the Support Operations Administrator will be responsible for processing daily workflow across multiple jurisdictions maintaining the day-to-day operations of the WPS Support Hub, becoming a highly effective administration team. The individual must have an ongoing focus on providing improved capabilities that contribute to better business operations and outcomes for WPS offices globally.
REPORTING
The role will report to the Team Manager of the Global Support Team and will work closely with the Global Workforce Manager.
Job Duties
Responsible for completing transactional processes, supporting the wider WPS business with any activity which is critical to frontline delivery, this consists of BAU and project work.

  • To deliver processes within Service Level Agreements, to the accuracy and standards required.
  • Update records on any discrepancies found during filings.
  • Archive financial documentation and update accounting databases and systems.
  • Manage data in spreadsheets and reports.
  • Carry out clerical duties – such as preparing certificates and letters for clients.
  • Manage daily correspondence via mailboxes from internal and external customers, within the required SLA.
  • Complete all administrative processes and procedures in adherence to WPS standards and policy.
  • Review and monitor current records, performing data cleansing to improve data integrity across WPS platforms.
  • Verify and update systems comparing them to source documents, transferring data to digital filing systems.
  • Build and maintain strong relationships across WPS jurisdictions and divisions.
  • Identify best practice procedures, continuously improving current ways of working to offer the best and most efficient service to internal and external customers.
  • Generating periodic reports, as and when required.
  • Performing other relevant tasks, in line with business needs, as and when required.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
COMPUTER KNOWLEDGE
  • Windows/Microsoft Word/Microsoft Excel/ Microsoft Outlook/Microsoft PowerPoint
  • MS Teams
  • SharePoint
  • Experience of ViewPoint is desirable
Education, Skills & Experience
EDUCATION and/or EXPERIENCE
  • The individual must hold an undergraduate degree.
  • Experience with registered office services, corporate administration and governance, regulatory compliance support and fiduciary services is beneficial to the role, but not essential.
  • Experience of working with Service Level Agreements and deadlines.
Personal Qualities / Skills
  • Individual must be highly organised and detail oriented, with strong administrative skills and the ability to multi-task.
  • A focus on delivery and results is essential for success.
  • A clear desire to drive change that consistently improves performance, services and outcomes.
  • Interest in the industry and market trends.
  • Ability to meet strict deadlines and operate on their own initiative.
  • Analytical approach; comfortable with processes; and able to work at a fast-pace either independently or with the broader team.
  • Highly trust worthy with the ability to operate with strictest of confidentiality.
  • Excellent interpersonal skills.
  • Excellent written and verbal communications skills in Chinese & English.
Special Requirements
  • Ability and willingness to occasionally work outside normal working hours/days when requested.
Walkers global is an equal opportunity employer. Equality and diversity are key to our global identity and an integral part of our goal to continue being an employer of choice. We are committed to a work environment that supports all individuals irrespective of gender, ethnicity, nationality, race, religion, marital status, age, disability, pregnancy, sexual orientation, gender identity or any other applicable legally protected characteristics. We make every effort to ensure that employment opportunities are open and accessible to all purely on the basis of personal ability. Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Management and Manufacturing
  • Industries Law Practice

Referrals increase your chances of interviewing at Walkers by 2x

Sign in to set job alerts for “Operations Administrator” roles. Operations Team Manager for a Fintech Client Operations Manager (Cross border payments) Assistant Manager (Ant Bank - For Securities Operations) AVP - VP, Cluster Manager - Branch Operations Assistant Manager, FICC Operations, Operations Assistant Vice President/Senior Associate, Corporate Loans Operations (Loan Agency) Manager, Fund Operations (Asset Management) Senior Manager / Manager, Operations Leadership (Retail Operations) Senior Operations Manager, Securities Brokerage Assistant Retail Operations Manager, Hong Kong and Macau Retail Operations Executive / Retail Coordinator (Office based) - Luxury Jewellery, 25K (MKT-On-site) Operations Manager - Hong Kong, Hong Kong SAR Manager / Senior Associate - Managed Services and Operations Lead – PwC Tax Advisory Client Relationship Officer | Fintech | Hong Kong (Assistant) Audit Manager - Digital, Operations, & Technology Audit Senior Manager, HR Operations, Hong Kong

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Finance Operations Administrator

Hong Kong, Hong Kong LexisNexis

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

Join to apply for the Finance Operations Administrator role at LexisNexis

4 weeks ago Be among the first 25 applicants

Join to apply for the Finance Operations Administrator role at LexisNexis

Get AI-powered advice on this job and more exclusive features.

About Our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

About Our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.
About The Role
As a Finance Operations Administrator , you will maintain finance admin operation and level up to cover the CEMEA O2C project. This is a permanent full-time role, to be based in Hong Kong, along with a hybrid home/office arrangement to support a healthy work-life balance.
Responsibilities

  • Monitoring of assigned accounts to identify outstanding debts and contacting of customers via phone and email to collect on outstanding debt in professional manner
  • Negotiate payment deadlines and payment plans with customers.
  • Provide general administrative and clerical support to the team - cheque payment, credit card transaction and administration tasks
  • Handle enquiries related to collection matters
  • Forward payment invitation emails to customers
  • Investigate and resolve discrepancies on accounts
  • Resolve related disputes with internal and external parties in compliance with customer’s / company’s policies & procedures
  • Participate in ad-hoc projects as assigned
  • Participate in financial audits and company audits.
  • Allocation of Cheque payments, Credits and On Account payments on debtor accounts.
  • Reconciliation of cheque payments
  • Maintain records of all customer interactions (phone & email) on business CRM & Collections system
  • Reconcile customer accounts
  • Prepare monthly reports, analyse and provide commentary
Requirements
  • Bachelor diploma/degree holder or above
  • 1 years of accounting/administration experience is a plus
  • Candidate with solid financial experience is preferred
  • Proficient in MS Office
  • Good communication and interpersonal skills
  • Detail-minded, strong sense of responsibility and positive working attitude is a must
  • Immediate availability is preferred.
  • Based in Hong Kong and speak and understand Mandarin, Cantonese, and English and ideally also speak Malay or Japanese.
Apply today, or to learn more about opportunities with LexisNexis or RELX Global, join us here:
We help lawyers win cases, manage their work more efficiently, serve their clients better and grow their practices. We assist corporations in better understanding their markets and monitoring relevant news. We partner with leading global associations and customers to help advance the Rule of Law across the world.
Every day at LexisNexis, you will work with highly creative minds to explore impossibilities, inspire innovation, and lead the way 21st century legal content is produced, disseminated, and utilised. You have the power to empower those in need and truly make a difference to the lives of people all around the world.
We are looking to fill this role as soon as possible – apply now to be considered. Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Finance and Sales
  • Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at LexisNexis by 2x

Get notified about new Finance Administrator jobs in Quarry Bay, Hong Kong SAR .

Associate, Treasury & Finance Administration Contract Bank Officer, Payment Operation (12-month contract) Business Finance Manager, FBP, North Asia

Hong Kong, Hong Kong SAR HK$30,000.00-HK$0,000.00 2 days ago

Assistant Finance Officer (Financial Accounting) Finance Manager / Assistant Manager - Family Office (inhouse accountants are welcome) Senior Finance Manager - Financial Planning & Analysis (BANKING)

Hong Kong, Hong Kong SAR HK 240,000.00-HK 300,000.00 4 months ago

Hong Kong, Hong Kong SAR HK 240,000.00-HK 300,000.00 4 months ago

Accountant (Financial Accounting) (REF: FIN/A) Assistant Finance Officer (Financial Accounting) Regional Assistant Finance Manager / Senior Accountant KYC Officer - Corporate Banking (Up to 30K/mth)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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This advertiser has chosen not to accept applicants from your region.

Senior Support Operations Administrator

Walkers

Posted 18 days ago

Job Viewed

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Job Description

Join to apply for the Senior Support Operations Administrator role at Walkers .

We are a leading international law and professional services firm providing legal, corporate, and fiduciary services globally. We value diversity and empower our people to succeed.

Role Overview

As part of our global operations, we seek a Senior Support Operations Administrator based in Hong Kong. This role involves managing daily workflows, supporting operational activities, and improving service delivery across jurisdictions.

Responsibilities
  • Process daily workflows and support the WPS Support Hub operations.
  • Maintain data accuracy and quality assurance.
  • Assist in onboarding and training processes.
  • Manage financial documentation, databases, and reports.
  • Perform administrative duties, including document preparation and data cleansing.
  • Build relationships across divisions and implement best practices.
  • Perform additional tasks as needed.
Qualifications
  • Undergraduate degree required.
  • Proficiency in Windows, MS Office, MS Teams, SharePoint; ViewPoint experience is a plus.
  • Experience with corporate administration, governance, or fiduciary services is beneficial.
  • Strong organizational, communication, and confidentiality skills.
  • Ability to work independently and meet deadlines.
Additional Information

WPS values diversity and equal opportunity. Flexibility to work outside regular hours may be required.

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This advertiser has chosen not to accept applicants from your region.

Administrator - Operations

WESCO

Posted 4 days ago

Job Viewed

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Job Description

We are hiring immediately for a full-time Operations Administrator for our warehouse team. As a member of the Operations Team, you will perform general administrative tasks by running various reports, maintaining customer information, and assisting with tasks to ensure the branch is compliant. At Wesco, we give you an opportunity for a career and a great work environment. We are Wesco. We enable the connected world - you help turn on the lights.
What's in it for you:
In addition to best-in-class benefits (insurance, PTO, 401k, etc.) we offer:
+ A CAREER. The door is open to other positions within Wesco once you have mastered this role
+ Employee referral rewards
+ Tuition reimbursement
+ National discounts on commonly used items (phone plans, Whirlpool appliances, etc.)
You matter at Wesco. We're a global Fortune 500 distributor, but we're also down to earth, people-first, place to work. Our teams are made up of people who care about continuous improvement, not big egos
**Responsibilities:**
+ Handle full set of Import/Export shipments, such as HKGCC, Import/Export license, Tradelink submissions.
+ Prepare and process shipping documents, ensuring accurate system updates in system receiving, adjustments and billing.
+ Coordinate with 3PL to manage local deliveries, inbound and outbound shipments.
+ Oversee inventory control procedures including maintaining files, generating and updating reports, assisting in product cycle counts, checking shipped dates and locked orders
+ Review return authorization and credit memo forms pending return of material; inspecting condition of return material through final disposition
+ Research tax and freight claims and work with financial services to clear claims
+ Basic accounting duties such as light accounts receivables and payables, invoice approval preparation, running credit memos
+ Run various reports such as tax, manual sales order, fleet, security
+ Responsible for building maintenance and security, equipment maintenance, maintain supplies, compliance to health and safety program (HASP) and monthly OSHA Logs
+ Respond to internal customers with corrective action
**Qualifications:**
+ Minimum 2 years of relevant working experience
+ DSE or Diploma holder
+ Good verbal and written communication skills
+ Strong computer skills, including Microsoft Office
+ Attention to detail and the ability to multi-task
+ Ability to work in a team environment
+ Knowledge of administrative and clerical procedures and terminology
Who is this company with all these great things to offer?
We are Wesco. We enable the connected world. We are leading global distributor of Network & Security, Electrical and Utility Power Solutions. We are proud of our culture of ethics, honesty, diversity and growth. We reward initiative and original ideas. Wesco employs individuals around the world. We seek out and encourage diversity of thought and experience. Our differences strengthen our company and enrich our culture. It's safe to say, you will be welcome here.
This advertiser has chosen not to accept applicants from your region.
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Customer Service Associate/Customer Service Executive (Hardlines)

SGS

Posted 18 days ago

Job Viewed

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Job Description

Company Description

We are

Company Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

  • Handle incoming email and phone enquiries
  • Deliver customer satisfaction through excellent service quality
  • Solve problems and analyze information accurately with appropriate speed
  • Make decisions through appropriate actions required to solve queries within guidelines
  • Prepare proposal, quotation and agreement for the customer
  • Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner

Qualifications

  • High Diploma or above in any subjects
  • 1-4 years’ experience in customer services
  • Good command of both written and spoken English and Chinese, including Mandarin
  • Good communication skill, outgoing and initiative

Additional Information

  • 5-day Work Week
  • Double Pay and Performance Bonus
  • Dental and Medical Benefits
  • Accident Insurance and Life Insurance
  • Annual Leave
  • Birthday Leave
  • Paid Maternity Leave, Paternity Leave, and Marriage Leave
  • Career Advancement Opportunities
  • On-the-Job Training
  • Education and Training Subsidies
  • Free shuttle service
  • Employee Assistance Program (EAP)
  • Staff Activities

Seniority level
  • Seniority level Executive
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development
  • Industries Retail Office Equipment, Consumer Services, and Oil and Gas

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Sign in to set job alerts for “Customer Service Specialist” roles. Officer, Contact Center Customer Service

Kowloon City District, Hong Kong SAR 3 days ago

Assistant Customer Service Manager, Customer Relations Customer Care Advisor (English Speaking) Customer Care Representative (Digital & Feedback)

Sha Tin District, Hong Kong SAR 1 week ago

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Sha Tin District, Hong Kong SAR 2 weeks ago

Kwun Tong District, Hong Kong SAR 1 year ago

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Customer Service Associate/Customer Service Executive (Hardlines)

Hong Kong, Hong Kong SGS

Posted 10 days ago

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Job Description

Company Description
We are

Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description

  • Handle incoming email and phone enquiries
  • Deliver customer satisfaction through excellent service quality
  • Solve problems and analyze information accurately with appropriate speed
  • Make decisions through appropriate actions required to solve queries within guidelines
  • Prepare proposal, quotation and agreement for the customer
  • Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner
Qualifications
  • High Diploma or above in any subjects
  • 1-4 years’ experience in customer services
  • Good command of both written and spoken English and Chinese, including Mandarin
  • Good communication skill, outgoing and initiative
Additional Information
  • 5-day Work Week
  • Double Pay and Performance Bonus
  • Dental and Medical Benefits
  • Accident Insurance and Life Insurance
  • Annual Leave
  • Birthday Leave
  • Paid Maternity Leave, Paternity Leave, and Marriage Leave
  • Career Advancement Opportunities
  • On-the-Job Training
  • Education and Training Subsidies
  • Free shuttle service
  • Employee Assistance Program (EAP)
  • Staff Activities
Seniority level
  • Seniority level Executive
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development
  • Industries Retail Office Equipment, Consumer Services, and Oil and Gas

Referrals increase your chances of interviewing at SGS by 2x

Sign in to set job alerts for “Customer Service Specialist” roles. Officer, Contact Center Customer Service

Kowloon City District, Hong Kong SAR 3 days ago

Assistant Customer Service Manager, Customer Relations Customer Care Advisor (English Speaking) Customer Care Representative (Digital & Feedback)

Sha Tin District, Hong Kong SAR 1 week ago

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Sha Tin District, Hong Kong SAR 2 weeks ago

Kwun Tong District, Hong Kong SAR 1 year ago

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Customer Service Executive

API - Asia Pacific Inspection Limited

Posted 4 days ago

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Job Description

Founded in 1994, API is a global leader and one of the few specialists in quality management solutions for furniture, home appliances, toys, and electronics. We offer tailor-made solutions by partnering with clients to help them succeed in their markets. Supporting the largest mass-market retailers worldwide in their sourcing efforts, API is a rapidly growing organization that adopts an agile and innovative approach to enhance our customers' businesses. Our mission is to provide technologically enriched support to ensure safe and sustainable products that are fit for use and loved by consumers.

Position Overview

As the Customer Service Executive/Senior Executive, you will be responsible for managing customer interactions for Hardline Furniture.

Essential Duties and Responsibilities

  • Respond to customer inquiries and service capacity.
  • Prepare and send quotations to clients.
  • Manage sample registration and the release of test reports.
  • Monitor the status of reports and ensure timely follow-up.
  • Generate and distribute monthly invoices.

Experience & Competencies Required

  • Fresh graduates with relevant internship experience in the laboratory, merchandising, or buyer industry are welcome.
  • Experience in hardline technical roles or customer service or merchandising is preferred.
  • Strong communication skills in both English and Mandarin.

Education and Qualifications Required

  • Higher diploma or above in a related field.

Tools & Skills

  • Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function Customer Service, Purchasing, and Manufacturing
  • Industries Manufacturing and International Trade and Development

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