76 Operations Lead jobs in Hong Kong

Workspace Experience and Operations Lead

Join to apply for the Workspace Experience and Operations Lead role at JLL

Workspace Experience and Operations Lead

2 weeks ago Be among the first 25 applicants

Join to apply for the Workspace Experience and Operations Lead role at JLL

What this job involves:

Deliver the defined scope of work at the assigned property portfolio. In this capacity, there are 6 major accountabilities:

• Health and Safety Management – ensure the provision of a safe working environment for JLL Staff, Client Employees, Contractors, and any Visitor.
• People Management – develop and sustain a high quality, well-motivated team.
• Client Management – ensure on site Client expectations are managed and met within contractual obligations.
• Contract Management – ensure all contracts are professionally delivered.
• Finance Management – ensure the sites’ financial operations are meeting targets and control requirements Site Operations Management – implement Industry Best Practice operations.
• Experience led contract- deliver day to day operations centred around customer experience ensuring client satisfaction and meeting the KPIs.
  
  

What this job involves:

Deliver the defined scope of work at the assigned property portfolio. In this capacity, there are 6 major accountabilities:

• Health and Safety Management – ensure the provision of a safe working environment for JLL Staff, Client Employees, Contractors, and any Visitor.
• People Management – develop and sustain a high quality, well-motivated team.
• Client Management – ensure on site Client expectations are managed and met within contractual obligations.
• Contract Management – ensure all contracts are professionally delivered.
• Finance Management – ensure the sites’ financial operations are meeting targets and control requirements Site Operations Management – implement Industry Best Practice operations.
• Experience led contract- deliver day to day operations centred around customer experience ensuring client satisfaction and meeting the KPIs.
  
  

People Management

• Provide leadership for site FM team.
• Mentor & enable training & development of team members.
• Identify and fill staffing needs.
• Nurture an environment conducive to good teamwork and co-operation among colleagues.
  
  

Client Management

• Strive to enhance Client Employee Satisfaction in all aspects of service delivery.
• Interact on a regular basis with the appropriate Client Managers to discuss ongoing service delivery and forward planning.
  
  

Contract Management

• Ensure that all contracts are delivering the required service at the correct cost.
• Work with Regional and Global Purchasing to implement sourcing strategies at the appropriate levels.
  
  

Site Operations Management

• Responsible for all site facilities operation.
• Guide Site teams to deliver services as defined in the relevant Delivery Of Services agreement (DOS) ensuring the implementation and compliance with Best Practice procedures.
• Report critical & key performance measurements & achieve targets.
• Ensure that Account Management is informed immediately of any Critical Performance incident.
• Ensure completion of all required audits and achieve targets. Maintain sound management relationships with any third-party tenants &/or property owners as appropriate.
• Provide a responsive and pro-active service via seamless interface with all involved parties.
• Developing and implementing operational strategies, policies, and procedures to enhance efficiency and productivity
• Fostering strong relationships with cross-functional teams to ensure operations align with business objectives
• Supporting and contributing to special projects and initiatives as assigned
• Understand all aspects of any lease/licences that may impact the operation of the property portfolio.
• Work with Client and Manager to develop and implement improved/new processes that improve service to the client and /or reduce cost.
• Coordinate delivery of the annual capital plan for the assigned portfolio
• Ensuring compliance with internal policies, external regulations, and industry standards
• Perform additional job duties as required.
  
  

Finance Management

• Ensure that all sites meet financial targets and control requirements.
• Coordinate appropriate monthly/quarterly/annual reporting and management reports as required
  
  

Customer Experience

• Providing a positive and engaging experience for all customers and clients
• Focusing on experience led change management to enhance the customer experience
• Using workspace analytics and data insights to monitor ongoing improvement and customer feedback and observations.
  
  

Desired Experience And Technical Skills

• 10+ years of experience in an operations management role
• Strong leadership skills with experience managing high-performing teams
• Excellent analytical and problem-solving abilities
• Exceptional written and verbal communication skills
• Strong interpersonal and relationship-building abilities
• Proficiency with relevant software applications and technology platforms
• Results-oriented mindset with ability to thrive in a fast-paced environment

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function General Business and Engineering

Referrals increase your chances of interviewing at JLL by 2x

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Wan Chai District, Hong Kong SAR 4 weeks ago

New Territories, Hong Kong SAR 3 weeks ago

Senior Operations Analyst / Operations Manager

Central & Western District, Hong Kong SAR SGD25,000.00-SGD30,000.00 2 weeks ago

People and Culture Operations Lead, Asia

Wan Chai District, Hong Kong SAR $3,000.00-$,500.00 1 day ago

Chief Operation Officer - (Global Manufacturing & Apparel) Chief Operating Officer (Education Sector) Assistant Vice President Global Markets Operations Department

Kowloon City District, Hong Kong SAR 2 weeks ago

Senior Manager / Manager, Operations Leadership (Retail Operations)

Wan Chai District, Hong Kong SAR HK 25,000.00-HK 35,000.00 2 weeks ago

New Territories, Hong Kong SAR 1 week ago

Shenzhen, Guangdong, China CN¥18,000.00-CN¥25,000.00 1 year ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Central & Western District, Hong Kong SAR 4 weeks ago

Sales Strategic Planning & Operations Insights Lead, GBG APAC, Greater China

Hong Kong, Hong Kong SAR HK$2 ,000.00-HK 35,000.00 2 weeks ago

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We are seeking an experienced Web3 Platform Token Operations Lead to design, execute, and optimize ecosystem strategies for our exchange-native token. The ideal candidate should have a proven track record in crypto exchange token operations, with familiarity in DeFi and GameFi projects.

Key Responsibilities

• Oversee end-to-end ecosystem operations of the platform token, including tokenomics design, liquidity management, user growth, and partnership integration.
• Drive token utility expansion by collaborating with internal teams and external projects to implement use cases (e.g., trading fee discounts, staking, governance).
• Design and execute token-related campaigns (e.g., airdrops, staking rewards, community incentives) to boost holder engagement and brand visibility.
• Monitor token market performance and on-chain data, analyze user behavior and trends, and iterate operational strategies accordingly.
• Explore collaboration opportunities with DeFi protocols and GameFi projects to innovate token utility scenarios.
• Align cross-functional teams (Tech, Marketing, Business) to ensure token operations support company goals.
• Lead the operations team, set OKRs/KPIs, and ensure high-quality execution.

Preferred Qualifications

• Technical background in blockchain or smart contract development.
• Existing connections with DeFi protocols, GameFi communities, or exchange core user groups.
• Proven success in driving token value growth (e.g., market cap increase, utility breakthroughs).

Requirements

• 3+ years of experience in crypto exchange token or blockchain native token operations, including involvement in token launches, ecosystem development, or deflationary models.
• Experience in DeFi/GameFi project operations, such as liquidity mining, NFT economies, or DAO governance mechanisms.
• Bilingual proficiency in Chinese and English, with strong cross-cultural communication skills.
• Data-driven mindset, proficient in on-chain analytics tools (e.g., Dune Analytics, Nansen) and dashboard management.
• Strong project management skills to coordinate complex initiatives with multiple stakeholders.
• Deep understanding of Web3 trends and a robust industry network.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management

Industries

Blockchain, Cryptocurrency

Note: The job posting appears to be recent; no indications of expiration are present.

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Workspace Experience and Operations Lead

Join to apply for the Workspace Experience and Operations Lead role at JLL

Workspace Experience and Operations Lead

2 weeks ago Be among the first 25 applicants

Join to apply for the Workspace Experience and Operations Lead role at JLL

What this job involves:
Deliver the defined scope of work at the assigned property portfolio. In this capacity, there are 6 major accountabilities:

• Health and Safety Management – ensure the provision of a safe working environment for JLL Staff, Client Employees, Contractors, and any Visitor.
• People Management – develop and sustain a high quality, well-motivated team.
• Client Management – ensure on site Client expectations are managed and met within contractual obligations.
• Contract Management – ensure all contracts are professionally delivered.
• Finance Management – ensure the sites’ financial operations are meeting targets and control requirements Site Operations Management – implement Industry Best Practice operations.
• Experience led contract- deliver day to day operations centred around customer experience ensuring client satisfaction and meeting the KPIs.
  

What this job involves:
Deliver the defined scope of work at the assigned property portfolio. In this capacity, there are 6 major accountabilities:

• Health and Safety Management – ensure the provision of a safe working environment for JLL Staff, Client Employees, Contractors, and any Visitor.
• People Management – develop and sustain a high quality, well-motivated team.
• Client Management – ensure on site Client expectations are managed and met within contractual obligations.
• Contract Management – ensure all contracts are professionally delivered.
• Finance Management – ensure the sites’ financial operations are meeting targets and control requirements Site Operations Management – implement Industry Best Practice operations.
• Experience led contract- deliver day to day operations centred around customer experience ensuring client satisfaction and meeting the KPIs.
  

People Management

• Provide leadership for site FM team.
• Mentor & enable training & development of team members.
• Identify and fill staffing needs.
• Nurture an environment conducive to good teamwork and co-operation among colleagues.
  

Client Management

• Strive to enhance Client Employee Satisfaction in all aspects of service delivery.
• Interact on a regular basis with the appropriate Client Managers to discuss ongoing service delivery and forward planning.
  

Contract Management

• Ensure that all contracts are delivering the required service at the correct cost.
• Work with Regional and Global Purchasing to implement sourcing strategies at the appropriate levels.
  

Site Operations Management

• Responsible for all site facilities operation.
• Guide Site teams to deliver services as defined in the relevant Delivery Of Services agreement (DOS) ensuring the implementation and compliance with Best Practice procedures.
• Report critical & key performance measurements & achieve targets.
• Ensure that Account Management is informed immediately of any Critical Performance incident.
• Ensure completion of all required audits and achieve targets. Maintain sound management relationships with any third-party tenants &/or property owners as appropriate.
• Provide a responsive and pro-active service via seamless interface with all involved parties.
• Developing and implementing operational strategies, policies, and procedures to enhance efficiency and productivity
• Fostering strong relationships with cross-functional teams to ensure operations align with business objectives
• Supporting and contributing to special projects and initiatives as assigned
• Understand all aspects of any lease/licences that may impact the operation of the property portfolio.
• Work with Client and Manager to develop and implement improved/new processes that improve service to the client and /or reduce cost.
• Coordinate delivery of the annual capital plan for the assigned portfolio
• Ensuring compliance with internal policies, external regulations, and industry standards
• Perform additional job duties as required.
  

Finance Management

• Ensure that all sites meet financial targets and control requirements.
• Coordinate appropriate monthly/quarterly/annual reporting and management reports as required
  

Customer Experience

• Providing a positive and engaging experience for all customers and clients
• Focusing on experience led change management to enhance the customer experience
• Using workspace analytics and data insights to monitor ongoing improvement and customer feedback and observations.
  

Desired Experience And Technical Skills

• 10+ years of experience in an operations management role
• Strong leadership skills with experience managing high-performing teams
• Excellent analytical and problem-solving abilities
• Exceptional written and verbal communication skills
• Strong interpersonal and relationship-building abilities
• Proficiency with relevant software applications and technology platforms
• Results-oriented mindset with ability to thrive in a fast-paced environment

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function General Business and Engineering

Referrals increase your chances of interviewing at JLL by 2x

Sign in to set job alerts for “Operations Lead” roles.

Wan Chai District, Hong Kong SAR 4 weeks ago

New Territories, Hong Kong SAR 3 weeks ago

Senior Operations Analyst / Operations Manager

Central & Western District, Hong Kong SAR SGD25,000.00-SGD30,000.00 2 weeks ago

People and Culture Operations Lead, Asia

Wan Chai District, Hong Kong SAR $3,000.00-$,500.00 1 day ago

Chief Operation Officer - (Global Manufacturing & Apparel) Chief Operating Officer (Education Sector) Assistant Vice President Global Markets Operations Department

Kowloon City District, Hong Kong SAR 2 weeks ago

Senior Manager / Manager, Operations Leadership (Retail Operations)

Wan Chai District, Hong Kong SAR HK 25,000.00-HK 35,000.00 2 weeks ago

New Territories, Hong Kong SAR 1 week ago

Shenzhen, Guangdong, China CN¥18,000.00-CN¥25,000.00 1 year ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Central & Western District, Hong Kong SAR 4 weeks ago

Sales Strategic Planning & Operations Insights Lead, GBG APAC, Greater China

Hong Kong, Hong Kong SAR HK$2 ,000.00-HK 35,000.00 2 weeks ago

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People and Culture Operations Lead, Asia

Join to apply for the People and Culture Operations Lead, Asia role at Macquarie Group

People and Culture Operations Lead, Asia

Join to apply for the People and Culture Operations Lead, Asia role at Macquarie Group

Get AI-powered advice on this job and more exclusive features.

Join our Asia People and Culture team as a people operations specialist, based in either Hong Kong or Manila, where you will have an Asia wide remit reporting to the Asia Head of People and Culture.
You will join a global team with expertise in people and culture offerings, including people related strategic advisory, consulting and operational support, data insights and analytics, and digital transformation. As a division, we are organised to best support our customers and aligned to our business groups, our regions and our people products.
At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.
What role will you play?
Partnering with regional and global People and Culture teams, you will drive continuous improvement and transformation within the regional team and ensure policies and programs are effectively operationalised across Asia, considering end-to-end requirements. Your responsibilities include managing regional People and Culture projects, supporting the teams across Asia with accurate information and tools, and collaborating with product teams to ensure smooth regional operation of our people products.
Building positive relationships with internal stakeholders and external parties, such as senior business stakeholders, compliance and tax teams, is an important part of the role. You will participate and help lead cross-functional projects including focusing on the People and Culture impact of statutory changes, corporate strategies, and other People and Culture team initiatives. You will provide insights and recommendations based on analysis of relevant data, a deep understanding of people operations, associated risks and applying a commercial mindset.
What You Offer

• Proven experience in People and Culture operations and end-to-end process management and improvement
• Exceptional stakeholder management and relationship-building skills
• Strong learning mindset and a champion of change
• Broad experience in vendor management with a focus on customer-centric solutions
• Excellent verbal and written communication skills.
  

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.
About Financial Management, People and Engagement
Financial Management, People and Engagement (FPE) provides a single interface for Macquarie’s businesses across key areas of people, strategy, communications and financial management. Comprising two pillars – Financial Management, and People and Engagement – it is responsible for managing the Group’s financial, tax and treasury activities and strategic priorities, fostering our culture through people and community engagement strategies, and engaging with stakeholders to protect and promote Macquarie’s reputation globally.
Our commitment to diversity, equity and inclusion
We are committed to fostering a diverse, equitable and inclusive workplace.We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, neurodiversity, religion or belief, disability, or socio-economic background.We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process.
Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process. Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Management and Manufacturing

Referrals increase your chances of interviewing at Macquarie Group by 2x

Get notified about new Operations Lead jobs in Hong Kong SAR .

Chief Operation Officer - (Global Manufacturing & Apparel)

Kwun Tong District, Hong Kong SAR 1 month ago

Chief Operating Officer (Education Sector) General Manager (Large Corporation with over 5,000 HC)

Hong Kong, Hong Kong SAR HK$3,000,000.00-HK$4,000,000.00 1 week ago

AVP - VP, Cluster Manager - Branch Operations

New Territories, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 4 weeks ago

Kwun Tong District, Hong Kong SAR 4 days ago

Senior Manager / Manager, Operations Leadership (Retail Operations) Sales Strategic Planning & Operations Insights Lead, GBG APAC, Greater China Manager – Global Operations Standards (Ref:25000CN) Operations Team Manager for a Fintech Client Chief Operating Officer (COO) - Equity Hedge Fund (MKT-On-site) Operations Manager - Hong Kong, Hong Kong SAR Senior Payment Operations Manager (Card) Infrastructure Operations Lead - Global Hedge Fund - Hong Kong

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**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 6 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory, or 4 years of experience with an advanced degree.
**Preferred qualifications:**
+ Experience in Cloud or Infrastructure-as-a-Service (IaaS) businesses.
+ Experience supporting customer engineering, solution engineering, or pre-sales technical teams for strategy and planning activities.
+ Ability to translate data into business insights along with excellent problem-solving skills.
+ Ability to work in a fluid environment along with time-management and prioritization skills.
+ Ability to grow and navigate ambiguity, learn and collaborate within a team of professionals.
+ Excellent story telling and communication skills and the ability to craft an engaging narrative which includes presentation, structure, and design.
The Business Strategy & Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.
As a Go-To-Market Strategy and Operations Lead, you will be a part of the APAC Strategy and Operations team. In this role, you will support the Head of Strategy and Operations Lead for Customer Engineering (CE) in driving the priorities of the CE organization, partnering directly with the Vice President (VP) and Directors of the CE organization, and guiding the organization with planning and execution. You will also help drive initiatives for the APAC VP of the CE organization.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities:**
+ Partner with the Customer Engineering leadership team in APAC to develop the organization's strategy, becoming an integral part and a trusted advisor to the leadership team.
+ Drive the business forward by developing and executing initiatives to accelerate growth, and grow the business to implement initiatives in an organization.
+ Establish and structure the way we work, through operational flow of business, metrics, insights, and reporting.
+ Help run the business for the Customer Engineering organization, own processes like business reviews and planning, and foster collaboration and standard procedures sharing within the region.
+ Identify opportunities to improve existing processes, and help drive up the productivity of the Customer Engineering team.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:

Vice President, Data Centre Operations Lead, Chief Technology Infrastructure
Hong Kong, Hong Kong
**To proceed with your application, you must be at least 18 years of age.**
Acknowledge
Refer a friend
**To proceed with your application, you must be at least 18 years of age.**
Acknowledge ( Description:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
**The Chief Technology Infrastructure:**
+ Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world
+ Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully
+ Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals
+ Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience
+ Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs
+ Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital
**Job Description:**
We are seeking a skilled and experienced Data Center professional to join our Operations team. The ideal candidate will supervisor all data center operations routines in Hong Kong with some support for smaller location. The individual will act as site manager for critical facility and will help in hiring and building up of a new team. They will ensure the reliability, safety, security, and efficiency of our data center operations while adhering to industry standards and best practices as well as regulatory requirements.
**Responsibilities:**
+ Act as site manager for the data center facility and lead a team of data center engineers to provide operational support for BofA data centers
+ Drive operational excellence through measured results in metrics and reports
+ Drive and maintain inventory accuracy
+ Design and implement data center infrastructure components such as structured cabling, open frame, PDUs, patch panels and power cabling work
+ Install and provision hardware and software systems in the data center environment
+ Perform regular maintenance tasks such as power, cooling and cabling maintenance activities
+ Monitor and improve data center performance and capacity utilization, and proactively identifying and addressing issues to minimize downtime and disruption
+ Collaborate with stakeholders and vendors to understand and meet incoming demand for space, power, and cooling
+ Manage data center security measures, including access controls, environment monitoring and surveillance systems
+ Collaborate with cross-functional teams to support the deployment and operation of new services and applications in the data center
+ Develop and maintain documentation, including Standard Operating Procedures (SOPs) and diagrams
+ Provide support to management reporting and audit responses from internal control teams and regulators
+ Provide technical support and troubleshooting assistance to resolving data center related issues escalated by other teams
+ Work on shift scheduled to oversee activities in data hall and able to participate in shift based weekend activities
**Skills:**
+ Proven experience in working as a team lead or manager in large scale enterprise
+ Strong understanding of data center technologies as well as network and computing technologies
+ Familiar with data center management tools and software
+ Excellence problem solving, analytical skills and ability work effectively under pressure in highly regulated environment
+ Strong communication and interpersonal skills, with the ability collaborate effectively with partner teams and vendors
+ Knowledge of data hall cabling best practices and experience in working with cabling infrastructure
**Desired Skills:**
+ Data Center, network, and server hardware certifications
+ Scripting languages such as, Python and Shell scripting
+ Able to work with data and inclined on automation
+ Ability to drive as well as collaborate to achieve results
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE ( .
View the LA County Fair Chance Ordinance ( .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Senior Specialist/Specialist - Business Process Improvement

Join to apply for the Senior Specialist/Specialist - Business Process Improvement role at Meiyume

Senior Specialist/Specialist - Business Process Improvement

Join to apply for the Senior Specialist/Specialist - Business Process Improvement role at Meiyume

We pride ourselves in being at the forefront of Innovation when it comes to creating bespoke beauty solutions for our partners. If you want to transform and make waves in the beauty industry, and are looking for a company that is Innovative, Exciting, and Results Oriented with excellent Team Spirit, join us at Meiyume! Let us Empower Beauty for A Sustainable Future, together.

Business Process Optimization

• Strategic objective alignment and project impact measurement
• Global improvement project portfolio management
• Identify improvement opportunities, leading Targeted key process improvement projects.
• Oversee all aspects of projects rollout by setting deadlines, assigning responsibilities, coordinating all related stakeholders, designing process, monitoring progress of project, managing risks and alternatives, to ensure the completion of projects within timeframe and budget
• Maintain clear tracking of project budget (operating cost and product cost) throughout the project development phase
• Hold accountable those who must deliver and prevent silos from forming by spending time and effort to nurture team collaboration
• Must seek to clearly establish project priority with management when a conflict occur to allocate resources, to define and set realistic alternatives and project expectations when a resource fail to deliver as expected.
• Able to anticipate execution challenges and counteract these challenges in early stage.
• Escalate to manager/management when there is risk (cost, budget, schedule, quality) to the project
• Project kick off and finalize project charter, provide on-project coaching and achieve project objective
• Regular project update to management
  
  

Capability Development

• Host process improvement training workshop
• Create tailor-made training materials related to Lean Six Sigma
• Ensure process improvement training completion rate
• Consolidate and report out training status of each BU
• Provide local supports and drive local improvement initiatives
• Lead post training project initiation
  
  

System Deployment

• Standardized global KPIs to facilitate internal and external benchmarking
• Site classification model to enable appropriate adaptation of improvement initiatives based on sites’ current position on defined capabilities and transformation curve
• Standardized Manufacturing operation model and management system for optimum performance
• Medium / Long term Manufacturing strategy development for coherent improvement and yearly capex deployment
• Fit for purpose continuous improvement program based on company operation peculiarities
• Global capability synergy and best practice sharing blueprint
  
  

Requirements

• 5+ years of experience in manufacturing engineering, supply chain or project management
• Extensive experience in charge of project management and to execute project within agreed time frame and cost budgets and to ensure that targeted results are achieved to the satisfaction of all stakeholders
• Knowledge of Lean, 6 Sigma, Total Productivity Management (TPM) or Continuous Process Improvement is a major plus
• Knowledge of process simplification and automation is a plus
• Knowledge of Design Thinking or Rapid Prototyping is a plus
• Excellent communication skills to negotiate with the stakeholders as well convey the objectives with all the team members. The incumbent is the key link between the organization and the people involved in the projects. Openness and directness in the communication style of the project manager will establish transparency which is critical in eliminating ambiguity in the minds of the people involved
• Demonstrate strong verbal, written, analytical skills, critical thinking, influence skill
• Demonstrate a strong drive for results. A can-do attitude
• Fact and data-driven
• Demonstrate good discipline in holding project reviews, timeline, and budget
• Excellent command of written and spoken English, Mandarin, and Cantonese a plus
  
  

#meiyume

As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and/or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization’s Declaration on Fundamental Principles and Rights at Work.

Job Recruitment Privacy Notice

We value your privacy. Any personal data provided will be processed solely for recruitment purposes in accordance with applicable data protection laws, including the GDPR. For detailed information on how your data is collected, used, and protected, please review our Job Recruitment Privacy Notice.

If you do not hear from us within six weeks of the advertisement date, please consider your application unsuccessful.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Management and Manufacturing
• Industries Personal Care Product Manufacturing

Referrals increase your chances of interviewing at Meiyume by 2x

Sign in to set job alerts for “Business Process Specialist” roles. Business Analyst X 2 roles | HKD 33K - HKD 38K | Immediate Start

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Analyst/ Consultant (Business Analyst) - FinTech - Hong Kong(314342) Business Analyst (Life Insurance Operations)

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Business Analyst - Insurance (WFH/Multiple Headcounts) Business Analyst (UAT/Production Support) - 25-30K Business Analyst (Insurance) 8 Months - 40K - 70K / Month

Kwai Tsing District, Hong Kong SAR 2 weeks ago

Business Analyst / Senior Business Analyst Business Analyst (Insurance) 6-Months 30-40K / Month

Hong Kong, Hong Kong SAR HK 30,000 - HK 40,000 21 hours ago

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Senior Specialist/Specialist - Business Process Improvement

Join to apply for the Senior Specialist/Specialist - Business Process Improvement role at Meiyume

Senior Specialist/Specialist - Business Process Improvement

Join to apply for the Senior Specialist/Specialist - Business Process Improvement role at Meiyume

We pride ourselves in being at the forefront of Innovation when it comes to creating bespoke beauty solutions for our partners. If you want to transform and make waves in the beauty industry, and are looking for a company that is Innovative, Exciting, and Results Oriented with excellent Team Spirit, join us at Meiyume! Let us Empower Beauty for A Sustainable Future, together.
Business Process Optimization

• Strategic objective alignment and project impact measurement
• Global improvement project portfolio management
• Identify improvement opportunities, leading Targeted key process improvement projects.
• Oversee all aspects of projects rollout by setting deadlines, assigning responsibilities, coordinating all related stakeholders, designing process, monitoring progress of project, managing risks and alternatives, to ensure the completion of projects within timeframe and budget
• Maintain clear tracking of project budget (operating cost and product cost) throughout the project development phase
• Hold accountable those who must deliver and prevent silos from forming by spending time and effort to nurture team collaboration
• Must seek to clearly establish project priority with management when a conflict occur to allocate resources, to define and set realistic alternatives and project expectations when a resource fail to deliver as expected.
• Able to anticipate execution challenges and counteract these challenges in early stage.
• Escalate to manager/management when there is risk (cost, budget, schedule, quality) to the project
• Project kick off and finalize project charter, provide on-project coaching and achieve project objective
• Regular project update to management
  

Capability Development

• Host process improvement training workshop
• Create tailor-made training materials related to Lean Six Sigma
• Ensure process improvement training completion rate
• Consolidate and report out training status of each BU
• Provide local supports and drive local improvement initiatives
• Lead post training project initiation
  

System Deployment

• Standardized global KPIs to facilitate internal and external benchmarking
• Site classification model to enable appropriate adaptation of improvement initiatives based on sites’ current position on defined capabilities and transformation curve
• Standardized Manufacturing operation model and management system for optimum performance
• Medium / Long term Manufacturing strategy development for coherent improvement and yearly capex deployment
• Fit for purpose continuous improvement program based on company operation peculiarities
• Global capability synergy and best practice sharing blueprint
  

Requirements

• 5+ years of experience in manufacturing engineering, supply chain or project management
• Extensive experience in charge of project management and to execute project within agreed time frame and cost budgets and to ensure that targeted results are achieved to the satisfaction of all stakeholders
• Knowledge of Lean, 6 Sigma, Total Productivity Management (TPM) or Continuous Process Improvement is a major plus
• Knowledge of process simplification and automation is a plus
• Knowledge of Design Thinking or Rapid Prototyping is a plus
• Excellent communication skills to negotiate with the stakeholders as well convey the objectives with all the team members. The incumbent is the key link between the organization and the people involved in the projects. Openness and directness in the communication style of the project manager will establish transparency which is critical in eliminating ambiguity in the minds of the people involved
• Demonstrate strong verbal, written, analytical skills, critical thinking, influence skill
• Demonstrate a strong drive for results. A can-do attitude
• Fact and data-driven
• Demonstrate good discipline in holding project reviews, timeline, and budget
• Excellent command of written and spoken English, Mandarin, and Cantonese a plus
  

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If you do not hear from us within six weeks of the advertisement date, please consider your application unsuccessful. Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Management and Manufacturing
• Industries Personal Care Product Manufacturing

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Manager / Senior Associate - Managed Services and Operations Lead – PwC Tax Advisory Manager / Senior Associate - Managed Services and Operations Lead – PwC Tax Advisory

1 day ago Be among the first 25 applicants

• Overseeing the delivery and quality of managed services, including technology and delivery workflows
• Exploring and implementing Gen AI and Agentic AI solutions and operationalising these within a corporate environment
• Driving operational efficiency and managing stakeholder relationships.

Key Responsibilities:

1. Managed Services Oversight:

• Oversee implementation of managed services solutions.
• Monitor service delivery metrics and ensure adherence to SLAs.
• Coordinate with technology teams to ensure systems are functioning as expected.
• Identify and escalate delivery issues or bottlenecks to ensure timely resolution.
• Provide input into the design of managed services to improve scalability and efficiency.

2. Operational Processes:

• Design and document operational workflows for service delivery.
• Collaborate with network firms to ensure smooth integration of managed services.
• Conduct regular reviews of delivery workflows to identify areas for improvement.

3.Stakeholder Management:

• Liaise between central participating firms and network firms.
• Support onboarding of network firms onto the managed services platform.

4.Quality Assurance:

• Develop and implement quality control measures.
• Conduct periodic assessments to ensure delivery meets standards.
• Track and report on KPIs.

5. Resource Management:

• Manage allocation of resources within the managed services team to meet demands.

6. Collaboration and communication:

• Collaborate closely to ensure governance, compliance, and managed services are aligned.
• Facilitate knowledge sharing.

7. Project management

• Assist in creating and maintaining the business operations, ensuring alignment with timelines and deliverables.
• Track and report on progress, risks, and dependencies.
• Support leadership in preparing reports and presentations for stakeholders.
• Identify risks and propose mitigation strategies
• Escalate high-priority risks for resolution

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• More than 3 years of experience in Managed Services, operational process analysis, business analysis, or roles within a COO office at financial institutions.
• Strong analytical and problem-solving skills with meticulous attention to detail.
• Excellent communication and interpersonal skills in English.
• Ability to work independently and collaboratively in a fast-paced environment.
• Experience with project management and stakeholder management.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology, Analyst, and Project Management
• Industries Accounting, Professional Services, and IT Services and IT Consulting

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