252 Operations Manager jobs in Hong Kong

FundPark is seeking a highly motivated and organized Business Operations Manager to support various initiatives related to the company's development, including new office projects and other assigned duties. The ideal candidate will be self-driven and capable of working independently to contribute to our growth and success.

• Lead and coordinate new office projects from conception to completion, ensuring they align with company goals
• Assist in the development and implementation of strategic plans to enhance operational efficiency and business growth
• Serve as the primary point of contact for internal and external stakeholders regarding project updates and progress
• Develop and manage budgets for various projects, ensuring cost control and effective resource allocation
• Work closely with cross-functional teams to ensure alignment and collaboration on projects and initiatives
• Conduct research and analysis to support decision-making processes and identify new opportunities for growth
• Provide administrative support to senior management as needed, including preparing reports and presentations

• Bachelor's degree in Business Administration, Management, or a related field
• Minimum of 5 years of experience in business management or project management roles
• Exceptional organizational skills with the ability to manage multiple projects simultaneously
• Excellent verbal and written communication skills, with the ability to engage and influence stakeholders
• Demonstrated self-starter with a proactive approach to work and continuous improvement
• Proficient in project management software and Microsoft Office Suite (Excel, PowerPoint, Word)
• Ability to adapt to changing priorities and work in a fast-paced environment

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industries: IT Services and IT Consulting

FundPark is seeking a highly motivated and organized Business Operations Manager to support various initiatives related to the company's development, including new office projects and other assigned duties. The ideal candidate will be self-driven and capable of working independently to contribute to our growth and success.

• Lead and coordinate new office projects from conception to completion, ensuring they align with company goals
• Assist in the development and implementation of strategic plans to enhance operational efficiency and business growth
• Serve as the primary point of contact for internal and external stakeholders regarding project updates and progress
• Develop and manage budgets for various projects, ensuring cost control and effective resource allocation
• Work closely with cross-functional teams to ensure alignment and collaboration on projects and initiatives
• Conduct research and analysis to support decision-making processes and identify new opportunities for growth
• Provide administrative support to senior management as needed, including preparing reports and presentations

• Bachelor's degree in Business Administration, Management, or a related field
• Minimum of 5 years of experience in business management or project management roles
• Exceptional organizational skills with the ability to manage multiple projects simultaneously
• Excellent verbal and written communication skills, with the ability to engage and influence stakeholders
• Demonstrated self-starter with a proactive approach to work and continuous improvement
• Proficient in project management software and Microsoft Office Suite (Excel, PowerPoint, Word)
• Ability to adapt to changing priorities and work in a fast-paced environment

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industries: IT Services and IT Consulting

• Conduct in-depth market research and competitive analysis to inform strategic planning for the business line.
• Develop comprehensive operational plans with clear, quantifiable performance metrics to drive business objectives.

Cross-Functional Collaboration

• Partner with Business Development (BD) and channel teams to create and refine business plans, processes, and operational rules.
• Collaborate with the Product R&D team to support the development, testing, and launch of new features or products.

Operational Optimization

• Monitor industry trends and market dynamics to identify opportunities for improving operational performance.
• Implement data-driven strategies to enhance key business metrics across all stages of operations.

Campaign & Activity Management

• Plan and execute operational activities and campaigns to achieve business goals, coordinating with internal teams for seamless implementation.
• Track and analyze campaign outcomes, optimizing future initiatives based on performance insights.

Resource & Traffic Optimization

• Analyze platform traffic, channels, and user behavior to enhance operational efficiency.
• Leverage data analytics to allocate resources effectively, improving platform performance and user engagement.
• Oversee P2P merchant onboarding, verification, and ongoing management.
• Act as the primary point of contact for merchants, addressing their issues, needs, and feedback promptly to ensure strong relationships.

Requirements

Education

• Bachelor’s degree or higher, preferably in finance, banking, marketing, risk management, or a related field.

Experience

• Minimum of 3 years of experience in business operations, ideally in financial payments, cryptocurrency, or fintech sectors.
• Proven track record in operational strategy, with hands-on experience in growth hacking or performance optimization preferred.
• Language Proficiency : Fluent in English with excellent verbal and written communication skills. Proficiency in a second foreign language is a plus.
• Analytical Skills : Strong ability to analyze data, derive actionable insights, and drive performance improvements.
• Collaboration : Exceptional interpersonal and coordination skills to work effectively with cross-functional teams.
• Operational Expertise : Deep understanding of operational frameworks, preferably in financial or crypto-related platforms.

Personal Attributes

• Highly responsible, resilient, and able to thrive under pressure in a fast-paced environment.
• Proactive, results-driven, and open to tackling challenges with a positive and innovative mindset.

• Seniority level Associate

• Employment type Full-time

• Job function Business Development

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The Operations Manager will be a pivotal figure in managing and optimizing the operational activities. This individual will be responsible for streamlining processes, ensuring efficiency, driving operational excellence, and managing the Profit and Loss (P&L) for relevant departments.

Responsibilities:

Strategic Alignment and Goal Achievement:

• Align operational strategies and initiatives with the company's overall mission and annual goals set by management.
• Collaborate with cross-functional teams to ensure seamless integration and coordination across the organization.
• Proactively identify and address any gaps or challenges that may impact the achievement of the company's objectives.

Process Optimization:

• Analyze existing operational processes and identify opportunities for improvement in efficiency and effectiveness.
• Develop and implement strategies to streamline workflows, reduce waste, and enhance productivity.
• Collaborate with department heads to standardize procedures and establish best practices.

Resource Management:

• Manage resources effectively to meet operational goals and objectives within budgetary constraints.
• Coordinate with department heads to allocate resources efficiently and optimize workforce utilization.
• Monitor resource allocation and adjust plans as needed to ensure optimal performance.

P&L Management:

• Take ownership of the Profit and Loss (P&L) for relevant departments, managing costs, and maximizing profitability.
• Analyze financial data and performance metrics to identify areas for cost reduction and revenue enhancement.
• Develop and implement strategies to achieve financial targets and improve overall financial performance.

Performance Monitoring and Reporting:

• Establish key performance indicators (KPIs) and metrics to measure the effectiveness of operational activities.
• Monitor performance against KPIs and provide regular reports to senior management.
• Identify trends, patterns, and areas of concern and recommend corrective actions as necessary.
• Identify operational risks and develop strategies to mitigate them effectively.
• Implement controls and procedures to ensure compliance with regulatory requirements and industry standards.
• Respond promptly to operational issues and emergencies, taking appropriate action to minimize disruptions.

Team Leadership and Development:

• Lead and motivate the teams, providing guidance, support, and mentorship as needed.
• Foster a culture of collaboration, accountability, and continuous improvement within teams.
• Conduct performance evaluations, set goals, and provide feedback to team members to support their professional development.

Stakeholder Management:

• Develop and maintain strong relationships with key internal and external stakeholders, including customers, suppliers, and regulatory bodies.
• Effectively communicate operational performance, challenges, and solutions to stakeholders.
• Represent the company's interests and advocate for operational needs in cross-functional discussions and decision-making processes.

Qualifications:

• Bachelor's degree in business administration, operations management, or a related field preferred.
• Minimum of 5 years of experience in operations management, in the pharmaceutical industry or a related field.
• Proven track record of driving operational excellence and process improvement initiatives.
• Strong analytical and problem-solving skills, with the ability to identify root causes and develop effective solutions.
• Excellent leadership and effective communication skills, with the ability to influence and collaborate with stakeholders at all levels.
• Proficiency in financial analysis and P&L management.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Pharmaceutical Manufacturing

Referrals increase your chances of interviewing at Chemill Pharma Ltd. by 2x

Get notified about new Operations Manager jobs in Hong Kong SAR .

New Territories, Hong Kong SAR 2 weeks ago

New Territories, Hong Kong SAR 3 weeks ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Kwai Tsing District, Hong Kong SAR 1 week ago

Kwai Tsing District, Hong Kong SAR 4 days ago

Central & Western District, Hong Kong SAR 3 days ago

Wan Chai District, Hong Kong SAR 4 days ago

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Join to apply for the Operations Manager role at Michael Page

2 days ago Be among the first 25 applicants

Join to apply for the Operations Manager role at Michael Page

About Our Client

Well-established organisation within the financial services sector, offering a professional and structured working environment. As a medium-sized firm, they are known for their commitment to operational excellence and industry standards.

• Hedge fund operations
• Great culture
  
  
  

• Managing daily operations to ensure seamless functioning within the banking and financial services department.
• Streamlining work flows and optimising processes for efficiency and effectiveness.
• Ensuring compliance with internal policies and external regulatory requirements.
• Coordinating with cross-functional teams to achieve organisational goals.
• Monitoring and analysing operational metrics to drive continuous improvement.
• Overseeing risk management procedures and implementing mitigation strategies.
• Supporting leadership with strategic planning and execution of operational initiatives.
• Providing mentorship and guidance to junior team members.
  
  
  

• A strong background in operational management within the financial services industry.
• Excellent analytical and problem-solving skills to address complex challenges.
• A collaborative mindset with the ability to lead and inspire teams effectively.
• Outstanding communication skills, both verbal and written, in a professional setting.
• Familiarity with portfolio management systems and programming language (such as python and VBA).
• A degree in a related field such as finance, business administration, or operations management.
  
  
  

• A competitive annual salary package.
• Opportunities for professional growth and development within the banking sector.
• A supportive and structured company culture focused on operational excellence.
  
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Finance and Consulting
• Industries Financial Services, Accounting, and Banking

Referrals increase your chances of interviewing at Michael Page by 2x

Get notified about new Operations Manager jobs in Hong Kong SAR .

New Territories, Hong Kong SAR 2 weeks ago

New Territories, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Kwai Tsing District, Hong Kong SAR 1 week ago

Central & Western District, Hong Kong SAR 1 day ago

Kwai Tsing District, Hong Kong SAR 1 day ago

New Territories, Hong Kong SAR 1 week ago

Wan Chai District, Hong Kong SAR 1 day ago

Hong Kong, Hong Kong SAR HK$200,000.00-HK$260,000.00 2 days ago

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Join to apply for the Operations Manager role at Newland Chase

Operation Manager leads daily operations to drive efficiency, service excellence, and team productivity. Ensures quality standards, resolves escalations, analyzes performance trends, and implements process improvements. Oversees scheduling, fosters staff development, and maintains clear, consistent communication across the team.

• Oversee daily operational activity to maximize resource utilization, staffing productivity, and customer service quality.
• Maintain established standards of work, data accuracy, and quality expectations.
• Monitor productivity and deliver employee performance through various statistical and reporting methods; conduct performance reviews in adherence to schedule.
• Serve as escalation point for resolution of client complaints.
• Review calls and monitor trends based on queries, calls, and issues; use appropriate tools to make recommendations on improving service quality.
• Develop and maintain deep content knowledge on CIBT’s business process to complete orders, maximize system capabilities and steward policy and procedure within the team.
• Create and maintain schedules based on actionable analytics.
• Support the training, coaching and mentorship of team members.
• Facilitate team meetings and cascading messaging to ensure effective communications and appropriate knowledge transfer.
• Additional responsibilities as determined and assigned.

• Minimum of 7 years’ experience in a Customer Service or Sales Customer Service capacity.
• Minimum of 2 – 3 years’ experience as a direct supervisor providing management and leadership.
• Prior experience successfully managing call center(s)/campaigns.
• Strategic mindset and ability to drive projects forward amidst shifting priorities, situations and goals.
• Strong project management and organizational skills; proven track record of high productivity in deadline sensitive environment.
• Ability to develop and manage analytics and report on trends and metrics.
• Strong written and verbal communication skills; excellent presentation and meeting facilitation skills.
• Commitment to data security and integrity, information accuracy, and attention to detail.
• Experience and aptitude with Microsoft Office Suite.

• Office environment: exposure to computer screens, working closely with others in an open office environment.
• Will need to come into the office every day the first 3 months and then 3 times per week.
• Occasional travel will be necessary for training and management events.

CIBT is the leading global provider of immigration and visa services for corporations and individuals with over 1,600 expert immigration and visa professionals, attorneys and qualified migration consultants located in over 60 offices in 27 countries. With thirty years of experience, CIBT is the primary service provider to 75% of Fortune 500 companies. CIBT offers a comprehensive suite of services under two primary brands: Newland Chase, a wholly owned subsidiary focused on global immigration strategy and advisory services for corporations worldwide and CIBTvisas, the market leader for business and other travel visa services for corporate and individual clients. We commit to delivering a superior service experience to our clients on each and every engagement.

As part of our dedication to the diversity of our workforce, CIBT is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.

• Mid-Senior level

• Full-time

• Management and Customer Service

• Travel Arrangements
• Business Consulting and Services
• Consumer Services

Get notified about new Operations Manager jobs in Hong Kong, Hong Kong SAR .

Join to apply for the Operations Manager role at Newland Chase

Operation Manager leads daily operations to drive efficiency, service excellence, and team productivity. Ensures quality standards, resolves escalations, analyzes performance trends, and implements process improvements. Oversees scheduling, fosters staff development, and maintains clear, consistent communication across the team.

• Oversee daily operational activity to maximize resource utilization, staffing productivity, and customer service quality.
• Maintain established standards of work, data accuracy, and quality expectations.
• Monitor productivity and deliver employee performance through various statistical and reporting methods; conduct performance reviews in adherence to schedule.
• Serve as escalation point for resolution of client complaints.
• Review calls and monitor trends based on queries, calls, and issues; use appropriate tools to make recommendations on improving service quality.
• Develop and maintain deep content knowledge on CIBT’s business process to complete orders, maximize system capabilities and steward policy and procedure within the team.
• Create and maintain schedules based on actionable analytics.
• Support the training, coaching and mentorship of team members.
• Facilitate team meetings and cascading messaging to ensure effective communications and appropriate knowledge transfer.
• Additional responsibilities as determined and assigned.

• Minimum of 7 years’ experience in a Customer Service or Sales Customer Service capacity.
• Minimum of 2 – 3 years’ experience as a direct supervisor providing management and leadership.
• Prior experience successfully managing call center(s)/campaigns.
• Strategic mindset and ability to drive projects forward amidst shifting priorities, situations and goals.
• Strong project management and organizational skills; proven track record of high productivity in deadline sensitive environment.
• Ability to develop and manage analytics and report on trends and metrics.
• Strong written and verbal communication skills; excellent presentation and meeting facilitation skills.
• Commitment to data security and integrity, information accuracy, and attention to detail.
• Experience and aptitude with Microsoft Office Suite.

• Office environment: exposure to computer screens, working closely with others in an open office environment.
• Will need to come into the office every day the first 3 months and then 3 times per week.
• Occasional travel will be necessary for training and management events.

CIBT is the leading global provider of immigration and visa services for corporations and individuals with over 1,600 expert immigration and visa professionals, attorneys and qualified migration consultants located in over 60 offices in 27 countries. With thirty years of experience, CIBT is the primary service provider to 75% of Fortune 500 companies. CIBT offers a comprehensive suite of services under two primary brands: Newland Chase, a wholly owned subsidiary focused on global immigration strategy and advisory services for corporations worldwide and CIBTvisas, the market leader for business and other travel visa services for corporate and individual clients. We commit to delivering a superior service experience to our clients on each and every engagement.

As part of our dedication to the diversity of our workforce, CIBT is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.

• Mid-Senior level

• Full-time

• Management and Customer Service

• Travel Arrangements
• Business Consulting and Services
• Consumer Services

Get notified about new Operations Manager jobs in Hong Kong, Hong Kong SAR .

Join to apply for the Operations Manager role at Michael Page

2 days ago Be among the first 25 applicants

Join to apply for the Operations Manager role at Michael Page

About Our Client
Well-established organisation within the financial services sector, offering a professional and structured working environment. As a medium-sized firm, they are known for their commitment to operational excellence and industry standards.

• Hedge fund operations
• Great culture
  

• Managing daily operations to ensure seamless functioning within the banking and financial services department.
• Streamlining work flows and optimising processes for efficiency and effectiveness.
• Ensuring compliance with internal policies and external regulatory requirements.
• Coordinating with cross-functional teams to achieve organisational goals.
• Monitoring and analysing operational metrics to drive continuous improvement.
• Overseeing risk management procedures and implementing mitigation strategies.
• Supporting leadership with strategic planning and execution of operational initiatives.
• Providing mentorship and guidance to junior team members.
  

• A strong background in operational management within the financial services industry.
• Excellent analytical and problem-solving skills to address complex challenges.
• A collaborative mindset with the ability to lead and inspire teams effectively.
• Outstanding communication skills, both verbal and written, in a professional setting.
• Familiarity with portfolio management systems and programming language (such as python and VBA).
• A degree in a related field such as finance, business administration, or operations management.
  

• A competitive annual salary package.
• Opportunities for professional growth and development within the banking sector.
• A supportive and structured company culture focused on operational excellence.
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Finance and Consulting
• Industries Financial Services, Accounting, and Banking

Referrals increase your chances of interviewing at Michael Page by 2x

Get notified about new Operations Manager jobs in Hong Kong SAR .

New Territories, Hong Kong SAR 2 weeks ago

New Territories, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Kwai Tsing District, Hong Kong SAR 1 week ago

Central & Western District, Hong Kong SAR 1 day ago

Kwai Tsing District, Hong Kong SAR 1 day ago

New Territories, Hong Kong SAR 1 week ago

Wan Chai District, Hong Kong SAR 1 day ago

Hong Kong, Hong Kong SAR HK$200,000.00-HK$260,000.00 2 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Get AI-powered advice on this job and more exclusive features.

The Operations Manager will be a pivotal figure in managing and optimizing the operational activities. This individual will be responsible for streamlining processes, ensuring efficiency, driving operational excellence, and managing the Profit and Loss (P&L) for relevant departments.

Responsibilities:

Strategic Alignment and Goal Achievement:

• Align operational strategies and initiatives with the company's overall mission and annual goals set by management.
• Collaborate with cross-functional teams to ensure seamless integration and coordination across the organization.
• Proactively identify and address any gaps or challenges that may impact the achievement of the company's objectives.

Process Optimization:

• Analyze existing operational processes and identify opportunities for improvement in efficiency and effectiveness.
• Develop and implement strategies to streamline workflows, reduce waste, and enhance productivity.
• Collaborate with department heads to standardize procedures and establish best practices.

Resource Management:

• Manage resources effectively to meet operational goals and objectives within budgetary constraints.
• Coordinate with department heads to allocate resources efficiently and optimize workforce utilization.
• Monitor resource allocation and adjust plans as needed to ensure optimal performance.

P&L Management:

• Take ownership of the Profit and Loss (P&L) for relevant departments, managing costs, and maximizing profitability.
• Analyze financial data and performance metrics to identify areas for cost reduction and revenue enhancement.
• Develop and implement strategies to achieve financial targets and improve overall financial performance.

Performance Monitoring and Reporting:

• Establish key performance indicators (KPIs) and metrics to measure the effectiveness of operational activities.
• Monitor performance against KPIs and provide regular reports to senior management.
• Identify trends, patterns, and areas of concern and recommend corrective actions as necessary.
• Identify operational risks and develop strategies to mitigate them effectively.
• Implement controls and procedures to ensure compliance with regulatory requirements and industry standards.
• Respond promptly to operational issues and emergencies, taking appropriate action to minimize disruptions.

Team Leadership and Development:

• Lead and motivate the teams, providing guidance, support, and mentorship as needed.
• Foster a culture of collaboration, accountability, and continuous improvement within teams.
• Conduct performance evaluations, set goals, and provide feedback to team members to support their professional development.

Stakeholder Management:

• Develop and maintain strong relationships with key internal and external stakeholders, including customers, suppliers, and regulatory bodies.
• Effectively communicate operational performance, challenges, and solutions to stakeholders.
• Represent the company's interests and advocate for operational needs in cross-functional discussions and decision-making processes.

Qualifications:

• Bachelor's degree in business administration, operations management, or a related field preferred.
• Minimum of 5 years of experience in operations management, in the pharmaceutical industry or a related field.
• Proven track record of driving operational excellence and process improvement initiatives.
• Strong analytical and problem-solving skills, with the ability to identify root causes and develop effective solutions.
• Excellent leadership and effective communication skills, with the ability to influence and collaborate with stakeholders at all levels.
• Proficiency in financial analysis and P&L management.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Pharmaceutical Manufacturing

Referrals increase your chances of interviewing at Chemill Pharma Ltd. by 2x

Get notified about new Operations Manager jobs in Hong Kong SAR .

New Territories, Hong Kong SAR 2 weeks ago

New Territories, Hong Kong SAR 3 weeks ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Kwai Tsing District, Hong Kong SAR 1 week ago

Kwai Tsing District, Hong Kong SAR 4 days ago

Central & Western District, Hong Kong SAR 3 days ago

Wan Chai District, Hong Kong SAR 4 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.