2 Operations Planning jobs in Hong Kong

Senior Associate, Vertical Planning & Operations (Play Vertical)

Klook

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

Senior Associate, Vertical Planning & Operations (Play Vertical)

Join to apply for the Senior Associate, Vertical Planning & Operations (Play Vertical) role at Klook

Senior Associate, Vertical Planning & Operations (Play Vertical)

2 days ago Be among the first 25 applicants

Join to apply for the Senior Associate, Vertical Planning & Operations (Play Vertical) role at Klook

Get AI-powered advice on this job and more exclusive features.

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences .

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

  • Customer First
  • Push Boundaries
  • Critical Thinking
  • Build for Scale
  • Less is More
  • Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

What you’ll do?

  • Lead & drive commercial and service level performance for travel product verticals globally, ranging from, attractions, tours & activities to mobility vertical.
  • Strategy: Shape the business model and roadmaps for the vertical, from supply to demand to business strategy and technology innovation. Work with regional teams to develop go-to-market strategies for new product verticals.
  • Program Management: Lead initiatives and work with cross functional teams globally to drive vertical performance at scale, such as customer satisfaction, traffic channels, supply coverage, inventory availability, pricing, profitability, costs, content, booking experience etc
  • Product & Technology: work with our product & technology teams to improve exposure, usability and conversion rate of booking processes on Klook’s mobile app, website, and other distribution channels
  • Data Analysis: build metrics and implement mechanisms to monitor and analyze commercial and operational performance

What you’ll need?

  • 5 years of experience in OTA, ecommerce, tech startup, strategy consulting, business analytics, category or brand management, and product management
  • Experience in travel products such as Attractions & Shows, Tours & Activities or in-destination Transportation (eg. railway, bus, ferry) is a plus
  • Track record of successfully driving cross departmental projects is preferred
  • Fluent in both English and Chinese. Proficiency in additional languages is a plus.
  • A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required
  • Globally-minded and comfortable working with people from different cultural background and in different time zones
  • Effective communicator with excellent interpersonal skills and an ability to build strong relationships across all levels and effectively adapt to varied situations
  • Leader with the ability to work across a matrix environment in a fast paced environment and constantly evolving environment
  • Analytical with a strong bias for data-based decisions, able to distill insights with data from multiple sources
  • Exhibits sound business judgment, a proven track record of taking ownership, and delivering results

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function Management and Manufacturing
  • Industries Software Development

Referrals increase your chances of interviewing at Klook by 2x

Get notified about new Operations Associate jobs in Hong Kong, Hong Kong SAR .

Hong Kong SAR HK$15,000.00-HK$5,000.00 1 day ago

Operations Assistant (Fresh Graduates are Welcome)

Hong Kong, Hong Kong SAR HK 192,000.00-HK 216,000.00 1 week ago

E-Commerce Operations Associate (Graduate)

Kwun Tong District, Hong Kong SAR 1 month ago

Product Operations Associate (Campus 2025) Operations Specialist (Equity Settlement Support) Operations Assistant, Main Treasury - Hong Kong Business Hedge Fund Operations Associate - Hong Kong Operations Assistant (Betting Control Centre; Fresh graduates are welcome)

Sha Tin District, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 3 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Senior Associate, Vertical Planning & Operations (Play Vertical)

Hong Kong, Hong Kong Klook

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Senior Associate, Vertical Planning & Operations (Play Vertical)

Join to apply for the Senior Associate, Vertical Planning & Operations (Play Vertical) role at Klook

Senior Associate, Vertical Planning & Operations (Play Vertical)

2 days ago Be among the first 25 applicants

Join to apply for the Senior Associate, Vertical Planning & Operations (Play Vertical) role at Klook

Get AI-powered advice on this job and more exclusive features.

About Klook
We are Asia’s leading platform for experiences and travel services, and we believe that we can help

About Klook
We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences .
Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.
Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.
We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

  • Customer First
  • Push Boundaries
  • Critical Thinking
  • Build for Scale
  • Less is More
  • Win as One
We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!
What you’ll do?
  • Lead & drive commercial and service level performance for travel product verticals globally, ranging from, attractions, tours & activities to mobility vertical.
  • Strategy: Shape the business model and roadmaps for the vertical, from supply to demand to business strategy and technology innovation. Work with regional teams to develop go-to-market strategies for new product verticals.
  • Program Management: Lead initiatives and work with cross functional teams globally to drive vertical performance at scale, such as customer satisfaction, traffic channels, supply coverage, inventory availability, pricing, profitability, costs, content, booking experience etc
  • Product & Technology: work with our product & technology teams to improve exposure, usability and conversion rate of booking processes on Klook’s mobile app, website, and other distribution channels
  • Data Analysis: build metrics and implement mechanisms to monitor and analyze commercial and operational performance
What you’ll need?
  • 5 years of experience in OTA, ecommerce, tech startup, strategy consulting, business analytics, category or brand management, and product management
  • Experience in travel products such as Attractions & Shows, Tours & Activities or in-destination Transportation (eg. railway, bus, ferry) is a plus
  • Track record of successfully driving cross departmental projects is preferred
  • Fluent in both English and Chinese. Proficiency in additional languages is a plus.
  • A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required
  • Globally-minded and comfortable working with people from different cultural background and in different time zones
  • Effective communicator with excellent interpersonal skills and an ability to build strong relationships across all levels and effectively adapt to varied situations
  • Leader with the ability to work across a matrix environment in a fast paced environment and constantly evolving environment
  • Analytical with a strong bias for data-based decisions, able to distill insights with data from multiple sources
  • Exhibits sound business judgment, a proven track record of taking ownership, and delivering results
Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.
Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.
An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing. Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function Management and Manufacturing
  • Industries Software Development

Referrals increase your chances of interviewing at Klook by 2x

Get notified about new Operations Associate jobs in Hong Kong, Hong Kong SAR .

Hong Kong SAR HK$15,000.00-HK$5,000.00 1 day ago

Operations Assistant (Fresh Graduates are Welcome)

Hong Kong, Hong Kong SAR HK 192,000.00-HK 216,000.00 1 week ago

E-Commerce Operations Associate (Graduate)

Kwun Tong District, Hong Kong SAR 1 month ago

Product Operations Associate (Campus 2025) Operations Specialist (Equity Settlement Support) Operations Assistant, Main Treasury - Hong Kong Business Hedge Fund Operations Associate - Hong Kong Operations Assistant (Betting Control Centre; Fresh graduates are welcome)

Sha Tin District, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 3 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Operations planning Jobs in Hong Kong !

 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Operations Planning Jobs