What Jobs are available for Operations Support in Hong Kong?

Work Location: DHL Central Asia Hub

(A shuttle bus service is available for transportation between Tung Chung MTR station and office)

Responsibilities:

As an Operations Support Agent at DHL Central Asia Hub, you will report directly to the Network Control Group Supervisor, Operations Support. Your main responsibility will be to collaborate closely with the operations team, providing essential clerical and documentation support for shipments entering and exiting the Central Asia Hub.

• Execute flight movement alerts, transmit shipment information, and prepare necessary flight documentation.
• Address and follow up on non-conforming shipments within the network, ensuring timely resolution.
• Coordinate and conduct warehouse searches in response to network trace requests.
• Print shipment manifests for shipment lodgement purposes.
• Prepare and handle documentation related to Dangerous Goods and Lithium batteries.
• Register, maintain, and diligently track trace requests in the DHL application, aiming to resolve Lost and Found shipments.

This role requires keen attention to detail, strong organizational skills, and the ability to work effectively within a fast-paced operational environment. By joining our team, you will play a crucial role in supporting smooth operations and ensuring the efficient handling of shipments at the DHL Central Asia Hub.

Requirements:

• Secondary education with a minimum of 2 years of clerical or operations support experience.
• Previous work experience in warehousing, distribution centers, logistics, freight forwarding, or airport operations will be advantageous.
• Proficient in spoken English and Cantonese, demonstrating fair command of both languages.
• Strong PC skills, with hands-on experience using relevant software and applications.
• Detail-oriented, with a patient and customer service-oriented mindset.
• Willingness to work on 24-hour shift duties, ensuring availability for round-the-clock operations.

Application:

To apply for this position, please click on the "Quick Apply" button to submit your application, including your expected salary through our online platform.

Personal Information Collection Statement pertaining to Recruitment

DHL Express (Hong Kong) Limited / DHL Aviation (Hong Kong) Limited ("DHL") is committed to protecting and respecting your privacy in accordance with the Personal Data (Privacy) Ordinance of Hong Kong (the "Ordinance") and DHL's Personal Data Protection Policy (the "Policy") at

By proceeding to respond to this recruitment advertisement, you consent that we may use, retain, process, transfer or otherwise handle the personal data that we collect from you for recruitment, application processing, assessment and communication purposes (including any other purposes directly related thereto) in accordance with the Policy.

All personal data of unsuccessful applicants will be retained for future recruitment purposes for a period of not more than two (2) years after which such data will be destroyed.

You have the right at any time to make a data access or correction request concerning your personal data held by us. In addition, you may request us to delete your personal data that is no longer required for the relevant purposes which you have given consent. Should you wish to exercise such rights or have any question in relation to your personal data or the Policy, please contact our Human Resources Division in writing.

(25007BL)

Hong Kong, SAR China-Hong Kong-Hong Kong | Full-time | Permanent | Third Shift

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist

YOUR TASKS

Working Location: Chek Lap Kok

Reporting to the NCG Supervisor, Operations Support, you will liaise and work closely with the operations team in order to provide clerical and documentation support of shipments entering and exiting the Central Asia Hub

• Execute flight movement alerts, transmit shipment information and prepare flight documentations
• Rectify and follow up on network on non-conforming shipments.
• Conduct and coordinate warehouse searches generated by network trace requests
• Print shipment manifest for shipment lodgement
• Prepare and handle the documentation for Dangerous Goods and Lithium battery
• Register, maintain and follow the trace in DHL application to resolve the Lost and Found shipment

YOUR PROFILE

Requirements:

• Secondary education with at least 2 years clerical or operations support experience
• Previous work experience related to warehousing, distribution center, logistics, freight forwarding and airport operations is an advantage
• Fair command of spoken English and Cantonese
• Hands-on PC skills
• Hardworking, attentive to details, patient with customer service sense
• Willing to work on 24-hour shift duties

OUR OFFER

• Strong career support in an international environment
• Great culture and colleagues
• Multifarious benefit program

Do you see a personal challenge in these versatile and responsible tasks? Then apply now

We look forward to receiving your application

Personal Information Collection Statement pertaining to Recruitment

DHL Express (Hong Kong) Limited / DHL Aviation (Hong Kong) Limited ("DHL") is committed to protecting and respecting your privacy in accordance with the Personal Data (Privacy) Ordinance of Hong Kong (the "Ordinance") and DHL's Personal Data Protection Policy (the "Policy") at

By proceeding to respond to this recruitment advertisement, you consent that we may use, retain, process, transfer or otherwise handle the personal data that we collect from you for recruitment, application processing, assessment and communication purposes (including any other purposes directly related thereto) in accordance with the Policy.

All personal data of unsuccessful applicants will be retained for future recruitment purposes for a period of not more than two (2) years after which such data will be destroyed.

You have the right at any time to make a data access or correction request concerning your personal data held by us. In addition, you may request us to delete your personal data that is no longer required for the relevant purposes which you have given consent. Should you wish to exercise such rights or have any question in relation to your personal data or the Policy, please contact our Human Resources Division in writing at

Posting Legal Entity DHL Aviation (Hong Kong) Ltd.

Responsibilities:

• Deliver helpdesk support to Financial Intermediaries through instant messaging, email, and phone, ensuring timely and effective customer service.

• Manage ongoing maintenance, client operations, and daily product activities, including system deployment, upgrades, troubleshooting, and monitoring.

• Provide technical and business solutions to address customer inquiries and issues.

• Partner with developers to facilitate system rollouts, application updates, and resolve production problems with actionable feedback.

• Undertake ad-hoc tasks as directed by the supervisor to support team objectives.

Qualifications and requirements:

• High Diploma or above, preferably in computer science, finance, or a related field.

• Minimum 2 years of relevant experience; prior experience in financial Intermediaries or a related industry is highly desirable.

• Basic knowledge of Linux, Oracle, and MySQL databases is an advantage.

• Strong multitasking ability with a proactive, responsible, and positive attitude.

• Excellent interpersonal and communication skills, with the ability to work independently and collaboratively.

• Fluent in written and spoken English, Mandarin, and Cantonese.

• Candidates with less experience will be considered based on potential and attitude.

Responsibilities

• Create Operation Manual / Procedure
• Develop, execute the operations support strategy to ensure full integration of company resources for operation effectiveness and efficiency
• Analysis Sales Data, Stock Data
• Resolve department day to day issues with frontline and 3rd parties
• Conduct operations needs analysis to align with business development
• Consolidate and communicate the correspondence such as memo or instant information between stores and head office
• Handle internal frontline staff's inquiries and requests
• Participate in ad hoc projects

Requirement

• Diploma/Degree holder in hotel & catering management /administrative or equivalent
• At least 2 years' relevant experience preferably in F&B / Customer Service industry
• Independent, well organized & with good interpersonal skills
• A good team player, self-motivated with positive work attitude
• Strong organizational skills and ability to react to suit operational support requirements
• Able to work on own initiative, make effective decisions and as also work as part of a team
• Good command in both spoken and written English and Chinese
• Proficiency in MS Office & Chinese word processing

Competitive remuneration package will be offered to the right candidate. Interested parties please click "Apply Now" with full resume and expected salary.

(Data collected will be used for recruitment purpose only)

We are looking for an Operations Support Associatefor our wheels and brakes maintenance, repair and overall (MRO) facility, Goodrich Asia Pacific Limited, located in Tseung Kwan O, Hong Kong. This is a great opportunity to establish or advance your career in the aviation industry with a well-known and respected global organization as part of the Collins Aerospace family.

An Operations Support Associate is responsible for coordinating end-to-end export logistics operations, ensuring compliance with international trade regulations, and maintaining seamless communication between freight forwarders, 3PL, and internal teams to guarantee on-time deliveries. The role requires strong attention to detail, good communication skills, and a proactive approach to problem-solving.

Key Responsibilities:

·    Execute all export shipments orders by air and sea

·    Prepare and verify complete shipping documentation (commercial invoices, packing lists, BL/AWB, certificates)

·    Liaise with forwarders and 3PL to ensure on-time deliveries

·    Prepare shipping reports to internal teams

·    Communicate proactively with all stakeholders in a very fast-paced environment

·    Participate in monthly inventory count activities

·    Other duties as assigned

Skills & Qualifications:

·    Form 5 or above

·    Minimum 3 years of solid export experience in overseas shipments with Tier-1 freight forwarders

·    Good knowledge of INCOTERMS and export documentation requirements

·    Ability to prepare compliant shipping documents under tight deadlines

• Team player with strong sense of responsibility
• Good command in written and spoken English, Cantonese and Mandarin
• Job requires lifting and moving boxes up to 19 kg in weight, handling of material and ensures all orders are properly prepared for shipment as required.

Working Hours:

· days: Monday to Friday (8:30am to 5:30pm) and Saturday (8:30 am to 12:30pm)

What We Offer

• Transportation Allowance
• 13 months' salary & Discretionary Bonus
• Medical Coverage for dependent and child
• Education Subsidies
• And more.

Responsibilities:

• Maintain good relationships with customer through online channels.
• Understand and analyze customer needs, coordinate with various teams to provide professional services.
• Coordinate internal resources to ensure customer problems are solved in a timely and effective manner in order to improve customer satisfaction.
• Assist and support team operations, including but not limited to data analysis, process optimization projects.

Requirement:

• 1-3 years of work experience in banking operations or financial services field is preferred.
• Proficient in Mandarin and Cantonese, with excellent written and oral communication skills.
• Familiar with the operation of the financial market, possess knowledge about products and services is preferred
• Proactive and eager to learn, with outstanding team collaboration spirit and stress resistance capabilities.
• Possess excellent interpersonal skills and negotiation techniques, adept at building long-term cooperative relationships.

Please specify your current and expected package in your application for reference.

Applicants who are not contacted within 8 weeks may consider their applications unsuccessful and their personal data will be retained by the bank for a period up to two years.

All information provided by applicants will be used for recruitment purposes only and will be used strictly in accordance with the bank's personal data policies, a copy of which will be provided upon request.

Responsibilities

• Deliver quality customer services through accurate and efficient counter transactions
• Collaborate with Relationship Managers and other relevant stakeholders in handling client's instruction, including cash and cheque processing, time deposit, fund transfer, cashier's order or demand draft issuing, audit confirmations etc.
• Collaborate with Relationship Managers, Client Onboarding team and other relevant stakeholders in account opening services including review of account opening documentation, FATCA, CRS, customer profile set up in systems, periodic and trigger review, customer information update etc.
• Respond to internal and external customers' enquiries via phone or email timely
• Perform call back with customer to ensure the genuine of client's instruction
• Upload, organize and archive records and documents
• Handle periodic HKICL contingency drills, regulatory annual review i.e. HKMA, HKAB, DPB, IRD etc.
• Prepare daily MIS and monthly KPI
• Participate in system User Acceptance Test as assigned
• Participate in new project as assigned
• Liaising with IT to arrange periodic or ad-hoc simulation tests for clearing / FPS whenever requested by HKICL
• Perform any other duties as assigned
• Act as a backup for teammates when needed to ensure smooth workflow and continuity.
• Assist in various tasks and projects as required, demonstrating flexibility and adaptability.

Requirements

• University graduated with 1-3 years banking experience
• Good knowledge of regulatory requirements relating to banking industry
• Highly self-motivated with good attention to details
• Strong sense of customer service awareness and interpersonal skill
• Good command of written and spoken English, Cantonese and Mandarin
• Strong PC skills especially in data management

Please send us your resume (in Word Document) including both current and expected salary.

(Personal data provided in the employment applications will be treated in strict confidential and used in strict confidence and used only for recruitment purpose. For unsuccessful Candidates, the Personal data will be kept for a period of no longer than 2 years, starting from the date we notify the potential candidates of the outcome of the most recent applications)

Date Posted:

Country:
Hong Kong

Location:
1F 80 Chun Choi Street, Tseung Kwan O Industrial Estate, Tseung Kwan O, Hong Kong

Position Role Type:
Unspecified

We are looking for an
Operations Support Associate
for our wheels and brakes maintenance, repair and overall (MRO) facility, Goodrich Asia Pacific Limited, located in Tseung Kwan O, Hong Kong. This is a great opportunity to establish or advance your career in the aviation industry with a well-known and respected global organization as part of the Collins Aerospace family.

An Operations Support Associate is responsible for coordinating end-to-end export logistics operations, ensuring compliance with international trade regulations, and maintaining seamless communication between freight forwarders, 3PL, and internal teams to guarantee on-time deliveries. The role requires strong attention to detail, good communication skills, and a proactive approach to problem-solving.

Key Responsibilities:

• Execute all export shipments orders by air and sea
• Prepare and verify complete shipping documentation (commercial invoices, packing lists, BL/AWB, certificates)
• Liaise with forwarders and 3PL to ensure on-time deliveries
• Prepare shipping reports to internal teams
• Communicate proactively with all stakeholders in a very fast-paced environment
• Participate in monthly inventory count activities
• Other duties as assigned

Skills & Qualifications:

• Form 5 or above
• Minimum 3 years of solid export experience in overseas shipments with Tier-1 freight forwarders
• Good knowledge of INCOTERMS and export documentation requirements
• Ability to prepare compliant shipping documents under tight deadlines
• Team player with strong sense of responsibility
• Good command in written and spoken English, Cantonese and Mandarin
• Job requires lifting and moving boxes up to 19 kg in weight, handling of material and ensures all orders are properly prepared for shipment as required.

Working Hours:

• 5.5 days: Monday to Friday (8:30am to 5:30pm) and Saturday (8:30 am to 12:30pm)

What We Offer

• Transportation Allowance
• 13 months' salary & Discretionary Bonus
• Medical Coverage for dependent and child
• Education Subsidies
• And more.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.
Privacy Policy and Terms:
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Job Responsibilities:

• Provide on-call support including hardware, software and applications
• Support local on-site hardware and software installation and provide user training
• Provide trouble-shooting and problem-solving to ensure total customer satisfaction
• Support and respond to worldwide customer enquiries through email and phone call
• Maintainand update user manual, conduct health check regularly

Job Requirements:

• Higher certificate, diploma or above in Computer / software engineering related disciplines is an advantage but not a must.
• Working experience in customer service or application support preferred.
• Willing to acquire new knowledge, sense of responsibility and with customer-centric mindset is a must.
• Good command in English and Chinese (Cantonese / Mandarin).
• Team player and able to communicate effectively within the team and to customers.
• Highly independent with an analytical mind and good problem-solving skills.
• Business travel when required
• Shift duty is required