777 Parts Advisor jobs in Hong Kong

Recruit Ref: L

Posting Date:

LIEBHERR-SINGAPORE PTE LTD.

DIVISION: TOWER CRANES DIVISION TECHNICAL ADVISOR

REPORTS TO:

HEAD OF TOWER CRANE DIVISION – HONG KONG / HEAD OF CUSTOMER SERVICE

POSITION SUMMARY:

The Technical Advisor will provide customer service and support to LSI Tower Crane customers along with LSI TC Service Engineer and Manager. The successful incumbent will act as the first point of contact for all technical questions, inquiries and problems related to the equipment, with an objective to troubleshoot with first step resolution.

RESPONSIBILITIES/DUTIES:

• Coordinate with internal and external parties to dispatch workers, work crews, equipment, or service vehicles to appropriate location according to customer requests, specifications or needs, using relevant Apps and Website or phone call.
• Provide technical information and documentation to sales, service, customers and training.
• Supply internal and external customers with detailed information regarding crane operation and functions. In addition, the incumbent is required to prepare technical reports, spare parts proposals, assist and co-ordinate all technical matters between the division and customers.
• Contact customers to respond to inquiries or to notify them of modifications, investigation results and any planned adjustment. Analyzes problems and propose/implement detailed technical solutions.

EXPERIENCE/EDUCATION:

• At least five (5) years related experience and/ or training in repair and maintenance of relevant equipment; orequivalent combination of education and experience.
• Diploma in Electrical Engineering or Mechatronics and expert knowledge of hydraulic, electrical and mechanical system is of advantage.
• Ability to read, interpret and elaborate the schematic logic and control drawings functionality in a simplified manner. Experience with PLC controls of cranes systems is of advantage
• High level of professionalism, and ability to multi-task while completing work in a competent and professional manner.
• Demonstrated initiative to visualize, organize, manage, and complete projects in individual and group settings.
• Good analytical skills and ability to read, interpret and explain schematics, work independently and possess initiatives
• Strong communication skills – ability to share complex information in clear and concise manner. Communicate well both in written and spoken English
• Valid local driver's license is required
• Able to travel overseas

ADDITIONAL REQUIREMENTS:

• Willingness to work a flexible schedule and may require working overtime if situation dictates.
• Willingness and ability to travel within the assigned region as needed.

We operate on a 5-days workweek and offer attractive salary with comprehensive benefits package to the right candidate. Location in Ping Che, Fanling, New Territories. Interested parties please send resume expected salary and enclose supporting testimonials and certificates to email

Industry:

Building / Construction

Job Category / Function:

Building / Architectural (Building / Construction / QS)

Building / Architectural (Others)

Engineering (Electrical / Electronic)

Engineering (Building / E&M)

Engineering (Others)

Job Position Level:

Middle

Employment Term:

Full Time

Min. Edu. Level Req:

Diploma

Minimum QF Level attained:

-

Total Working Exp:

5

Salary(HKD):

• (Monthly)

Benefits:

5-Day Work

JR-

Remote

Tsuen Wan

Operations

Full time

No (Hong Kong)

Who are we?

Equinix is the world's digital infrastructure company, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

Learns to use professional concepts. Applies knowledge and basic problem solving techniques to define and resolve problems. Determines a course of action based on guidelines.

Responsibilities

Requirements & Support

• Supports deployment projects by validating customers' order requirements with CPM and other stakeholders, and project manages of the technical deployment, with the IBX manager.
• Develops technical knowledge of the IBXs and investigates, with through partnership with more senior TDMs in addressing internal issues, within a limited scope
• Receives detailed instructions from more experienced TDMs and operations teams to provide solutions cross-functionally to resolve entry level customers' non-standard order requirements.
• Liaises with CPM

Follows standard practices and procedures to facilitate smooth service delivery and ensure provisioned services meet and exceed customers' expectations

• Supports reinstall projects where required

Project Planning

• Creates simple task list to document and understand the customers' deployment, shadowing more senior team members on development of project implementation plans
• Coordinates with operations, under the guidance of more senior team members, Learns to use professional concepts to ensure tickets are set with appropriate commit dates
• Follows up with operations and suppliers to ensure work is completed Completes routine work on time and according to quality standards
• Receives detailed instructions on all work

Implementation and Delivery

• Supports the planning, development and delivery of customer implementations within a limited scope and close direction.
• Works on assigned project activities.
• Supports senior team members on inventory auditing and records keeping during project implementation

Cross Functional, Customer Support & Customer Communications

• Supports senior team members on the investigations and resolutions of customers' and cross-functional issues during project implementation
• Maintains regular communication with CPMs and IBX operations, as well as SEs, CSMs and Account Executives functional & cross-functional teams throughout the implementation
• Learns Equinix operations Policies and Processes

Process Support/Optimization

• Learns and follows business and/or technical processes within the IBX; may start to identify opportunities for improvement for basic or narrowly focused processes (e.g. Order fulfillment process)

Systems Support

• Develops knowledge of and learns business systems within Equinix.

Data Support/Analysis

• Supports the team in ensuring operations provisioning data is accurately input into Equinix business systems.
• Supports the team in any physical audit efforts.

Vendor support

• Supports the team and IBX operations on any required vendor support.
• Receives detailed instructions to support the project management of supplemental vendor support for EIS and operations as it relates to the assigned deployment.

Typical Degree & Years of Experience

• Typically requires no previous professional experience.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

A fast-growing Fintech is hiring for their Customer Services team

You will connect consumers to financial institutions to help them get the best personal loans.

Client Details

Fast-growing Fintech.

Description

• Be the customer's main point of contact and ensure that their loan application, queries, expectations or issues are dealt with timely and in adherence to our CX principles and goals
• To liaise between customers and partners, to ensure optimal matching between the two
• To execute on and achieve sales targets, and help drive the most optimal outcomes for the borrowers we serve
• To develop & nurture customer relations based on CX principles and through consistent and active communication, and excellent post-application support

Profile

• Fresh graduate welcome
• Experience in customer success or customer-facing sales is an advantage
• Outstanding negotiation and communication skills
• A mentality and attitude that thrives on being in a very fast-paced environment and part of a team of high-achieving individuals
• Patience, persistence and persuasiveness
• Fluent in English and Cantonese

Job Offer

Competitive package and growth opportunity.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact June Kwong on

Duties :

• Handle daily merchandising activities and order follow up ;
• Maintain good relationship and smooth communication with customers and suppliers ;
• Handle ad-hoc assignment as assigned

Requirements:

1. At least 2 years of hands-on experience in working closely with users to collect the data, in business intelligence implementation and data warehouse related projects.
2. Strong sense of responsibility, independent and detailed mind.  With ability to work with multi-tasking & work efficiency;
3. Proficiency in MS office, good command of both written and spoken English and Chinese ;
4. Oversee the customer service team, ensuring high-quality service.
5. Applicant with more experience in the garment field as well.

We offer competitive compensation and benefits package to the suitable candidate. Interested parties are welcome to send your full resume with PRESENT and EXPECTED SALARY and AVAILABILITY by clicking "Apply Now".  All personal data will be used for recruitment purpose only.

客戶服務及銷售助理 - 花店

中西花店 Anglo Chinese Florist Limited位於中環區已79年, 我們誠邀一位熱心友善的您加入我們的團隊,擔任客戶服務及銷售助理, 負責為我們的顧客提供卓越的購物體驗。

您的工作

• 以熱情友善的態度接待顧客, 包括WhatsApp, 電郵等訂單、處理投訴
• 協助顧客挑選合適的花藝/植物產品
• 處理顧客下單及付款程序, 做報價單
• 主動WhatsApp email及致電客戶以更新客戶紀錄及提醒節日優惠
• 根據需要協助團隊文書及其他雜項工作

我們期待您擁有

• 良好的客戶服務態度及溝通技巧
• 熟悉零售或花藝行業的工作經驗優先
• 精通中文(廣東話)及英語優先
• 細心、耐心及富責任心
• 具團隊合作精神
• 主動學習

我們提供

• 具吸引力的薪酬待遇
• 員工培訓及發展機會
• 員工折扣優惠
• 中西醫及基本牙醫醫療
• 每月業績獎金及旺季酌情性獎金

如您有興趣,歡迎立即遞交您的履歷。我們期待與您合作,一起創造美好的顧客體驗。

職責:

• 透過電話 / Whatsapp / Email 處理訂單,並確保訂單紀錄正確
• 處理客戶查詢及任何跟進事宜
• 以電話/ 電郵為客戶提供服務,維持良好客戶關係
• 執行主管安排的其他工作

資歷:

• 中五或以上程度
• 良好電話禮儀、溝通技巧及解難能力
• 懂閱讀及書寫中英文
• 熟悉電腦應用軟件,如MS Office和中英文輸入
• 歡迎其他行業人士或應届畢業生加入

工作時間及待遇:

• 星期一至六 (5 天日間輪班):上午8時至下午6時或上午8時半至下午6時半,每週工作5天,每天工作9小時
• 月薪$15,000 - $18,000, 酌情花紅、表現獎金、培訓津貼、醫療福利、有薪年假10日起、生日假、有薪婚假及恩恤假、侍產假20日、太古集團購物優惠、廠內飲品任飲、免費廠車服務、員工康樂活動

以下其中一個申請方法:

1. 按"Quick Apply" 提交履歷表申請, 註明現時及期望薪金, 最快上班日期

2. 招聘熱線:

*申請人所提交之個人資料將絕對保密及只作招聘用途。所有個人資料將在招聘後銷毀。

Responsibilities:

• Make outbound / inbound calls for customer order taking and maintain accurate order records
• Handle customers' enquiries and all follow up matters
• Provide customer services via phone and e-mail
• Perform ad hoc duties as assigned

Requirements:

• Form 5 or above
• Good telephone manner, communication and problem-solving skills
• Good command of written and spoken English and Chinese
• Proficient in using MS Office and Chinese word processing
• Recent graduates and candidates from other industries are also welcome

Interested parties please submit your resume with current and expected salary and your availability by clicking 'Quick Apply'.

*Personal data provided are treated in strictest confidence and for recruitment purposes only.  All information will be destroyed after the process completed.*

歡迎您加入充滿活力的團隊,發揮你的才能

職位亮點|為什麼選擇我們?

* 多元發展舞台:行政支援+客戶服務+活動策劃,全面鍛鍊職場技能

* 核心樞紐角色:成為銷售團隊與客戶間的關鍵橋樑

* 科技賦能工作:運用多平台工具(FB/WhatsApp/CRM)與客戶互動

你的職責|我們期待你:

* 高效後勤支援:精準處理銷售文件(報表/發票/學員名單)

* 客戶關係大使:資料輸入,為會員系統提供支援及接待客人,協助任何指派的臨時項目

* 創意活動達人:協助籌辦各類促銷與營運專案

* 團隊協作夥伴:成為團隊合作者,支援行政和營運工作的其他職能

理想人選|這樣的你正是我們在尋找的:

積極學習者:中五以上學歷,1年客戶服務經驗

數位辦公達人:精通MS Office中文文書處理

溝通專家:流利粵語+專業電話禮儀

正能量特質:性格開朗熱情,具服務業經驗者優先

成長型思維:渴望學習新技能,適應快節奏工作

我們提供:

* 僱員工餘進修津貼

* 系統化在職培訓

* 開放式晉升管道

* 年輕活力的團隊文化

立即行動

如果你期待在行政與客戶服務領域大展身手,請立即將履歷傳送給我們,我們重視每位求職者,所有資料將嚴格保密,僅作招聘用途。

我們堅信多元共融能創造更美好的工作環境,誠摯歡迎包括殘疾人士在內的不同能力背景的應徵者,並承諾提供完善的應聘支援與無障礙安排,讓每位人才都能充分展現專業能力。如有任何應聘協助需求,歡迎隨時聯繫我們。

傳承教育集團與您攜手,共創平等未來。

Duties :

• Responsible for answering general customer enquiries and customer service
• Handle data entry and other clerical work related to customer service
• Follow up customer enquiries and customer order status
• Coordinate related matters with internal/external parties of the company
• Handle urgent temporary tasks assigned by the customer service department

Requirement :

• High school graduation or above
• Those with less work experience will also be considered; basic computer, writing skills, Microsoft Word, Excel
• Preference will be given to those who understand Chinese input method (倉頡 / 速成)
• Have a high-quality service attitude, good interpersonal and communication skills, and work attentively
• Some Mandarin or English

Responsibilities:

• Customer account opening and data updates
• Execute securities transactions for clients with accuracy and efficiency
• Provide quality customer services and answer client's enquiries
• Assist in handling daily processing for trade reconciliation and settlement

Requirements:

• Holder of SFC License RA1 (Dealing in securities) or Passed HKSI papers 1,7 & 8 and qualify to apply SFC License
• Able to handle transaction with accuracy and efficiency
• Rigorous and responsible
• Individuals / team are both welcomed

Remuneration and Benefits:

• Attractive commission scheme
• Provide professional and efficient trading platform