What Jobs are available for Permanent Associate in Hong Kong?

招聘日

2025年10月20日 (星期一)

地點:尖沙咀街坊福利會 (彌敦道136A號)

時間:上午11時至下午5時

Job Responsibilities:

• To handle telephone enquiries and complaints from public and tenants in a professional manner
• To update information database and consolidate reports
• To perform administrative and ad-hoc duties as assigned
• 8-hour shift duty is required

Requirements:

• Good communication and interpersonal skills with good telephone manner and customer focus
• Form 5 / DSE or above
• Experience in property management or hospitality industry is preferred, especially in report centre or control room
• Fresh university graduates with some part-time experience in hotline service will also be considered
• Good command of written and spoken English and Chinese (including Putonghua)
• Proficiency in MS applications (Word, Excel and Chinese Word Processing)

We offer competitive remuneration package that commensurate with experience and qualifications. Fringe benefits include 5-day work week, general holidays, 14 days of annual leave, employer's top-up MPF contribution, family medical plan, training sponsorship, employee wellness programs and other benefits.

Interested parties are invited to contact us by sending full resume stating contact telephone number, date available, present and expected salary by pressing "Apply Now" below.

(Personal data provided will be used strictly in accordance with the Company's personal data policy which is available upon request.)

Harbour City Estates Limited

PMC licence / 物業管理公司牌照 (C

Job Purpose  工作簡介:

This role is one of the most important positions in our company because you have the most touch points with our users and drivers. You will rush to answer every call on the first ring, and when you are on the phone, you are our lalamove ambassador. Whether our customers or drivers have a positive experience with us depends on you.

No two days are ever the same in customer service and don't be surprised if you receive customer or driver complaints occasionally, it probably means that they are feeling frustrated and they need your help. Our best CS role model gives it a laugh and tries their best to turn around the situation. No hard feelings.

This role suits someone who is positive, outgoing and customer-oriented. To succeed, you must be passionate about our business.

優質的客戶服務是Lalamove最重視的價值,而客戶服務部站在公司的最前線,是提供優質服務的關鍵。與客戶和司機溝通時,您將代表Lalamove化身為Lalamove大使,您將決定客戶及司機的體驗。您必須致力提供最佳服務,因為Lalamove的形象是由您建立

客戶服務部每日需要處理各種不同的問題,您需要以平常心去面對每一通來電、以專業態度協助客戶及司機解決問題。

Responsibilities 主要職責:

• Answer incoming customer and driver calls/ Handling chats enquiry and fulfill their request; 
  
  接聽熱線電話/處理線上即時對話,滿足顧客及司機的需要
• Update customers on their order status and manage their expectation;
  
  為客戶跟進訂單進度及管理客戶要求
• Monitor fulfillment, and help customers find a vehicle if they have been waiting for a while;
  
  監控訂單配對率,協助乘客尋求合適的司機

Requirements 資歷要求:

• Post-secondary education (HKCEE / HKDSE or equivalent)
  
  中學或以上學歷程度
• Customer-oriented with good communication and telephone skills
  
  擁有良好客戶溝通技巧
• Good team player and responsible
  
  良好團隊精神,有責任感
• Fluent in written and spoken English and Cantonese
  
  流利廣東話及英語書寫及會話
• Knowledge and understanding of mobile and web technologies
  
  有基本流動電話及電子科技知識
• Proficient in Chinese and English typing
  
  懂中英文輸入法
• Shift Duty is needed 需輪班工作
  
  (Hotline Operating Hour: Mon - Sat: 08:00 -22:00, Sun & P.H: 09:00 -22:00)

Want to know more about us? Please visit our website: 

All information received will be kept strictly confidential and used only for employment-related purpose.

HARBOUR CITY , the flagship property of Wharf Real Estate Investment Company Limited, situated in the commercial hub of Tsim Sha Tsui, boasts 8.4 million square feet of prime commercial space comprising offices, retail shops, serviced apartments, hotels and club, and approximately 2,000 car parking spaces. With its over 450 shops including about 50 restaurants and one cinema, Harbour City is home to Hong Kong's largest shopping, dining and entertainment centre.

Join our winning team and make a difference in your career

We sincerely invite high caliber, committed and professional candidates who are intelligent, dynamic and with good business acumen to join us. Interest parties are invited to send full resume to (email redacted, apply via Company website).

Job Responsibilities:

To handle telephone enquiries and complaints from public and tenants in a professional manner

To update information database and consolidate reports

To perform administrative and ad-hoc duties as assigned

8-hour shift duty is required

Requirements:

Good communication and interpersonal skills with good telephone manner and customer focus

Form 5 / DSE or above

Experience in property management or hospitality industry is preferred, especially in report centre or control room

Fresh university graduates with some part-time experience in hotline service will also be considered

Good command of written and spoken English and Chinese (including Putonghua)

Proficiency in MS applications (Word, Excel and Chinese Word Processing)

We offer competitive remuneration package that commensurate with experience and qualifications. Fringe benefits include 5-day work week, general holidays, 14 days of annual leave, employer's top-up MPF contribution, family medical plan, training sponsorship, employee wellness programs and other benefits.

Interested parties are invited to contact us by WWhatsApp or send full resume stating contact telephone number, date available, present and expected salary by pressing "Apply Now" below.

(Personal data provided will be used strictly in accordance with the Company's personal data policy which is available upon request.)

Harbour City Estates Limited

PMC licence / 物業管理公司牌照 (C

Full-time,Permanent

Who we're looking for

We are seeking a detail-oriented and proactive Customer Service Operations Associate to join our dynamic team. In this hands-on role, you will oversee order releases to 3PL partners, manage customer inquiries, handle shipment exceptions, coordinate return shipments, and assist with data maintenance—all to ensure a seamless and exceptional customer experience.

The position is full-time in our Hong Kong office.

Responsibilities:

• Oversee the daily release of orders to third-party logistics providers (3PLs) to ensure timely fulfillment
• Serve as the primary day-to-day liaison with 3PLs for handling exception cases and special requests
• Support the management and onboarding of future 3PL partners to expand our logistics network
• Assist with routine data maintenance tasks to ensure accuracy and efficiency in order processing
• Collaborate with carriers to troubleshoot and resolve shipping challenges
• Respond promptly and effectively to customer inquiries via email and other channels, with a focus on resolving shipment-related issues
• Proactively identify and recommend improvements to customer service processes to enhance overall customer experience
• Coordinate and log returns from returns warehouses, ensuring accurate tracking and processing
• Assist in maintaining data in our ERP system with purchase order inbounding, returns inbounding, and defect outbounding activities

Note: Approximately 60% of the role focuses on operational tasks, while the remaining 40% involves directly handling customer inquiries.

Who You Are:

• Professionally fluent in English
• Bonus: professionally fluent in spoken Cantonese
• You enjoy helping people
• Possess sound judgment and diplomacy when resolving customer issues
• Strong interpersonal skills with the ability to effectively collaborate and coordinate with 3PL partners and other stakeholders
• Able to meticulously follow processes
• Strong attention to detail
• Strong written communication skills
• Tech literate and able to learn new software with ease
• A collaborative team player who works well with others

Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Responsibilities

• Assist Customer Service Manager to oversee the customer service andcounter operationsof the branch
• Manage the overall staff and branch administration, ensure staff adherence to the internal and externalregulatoryrequirements

Requirements

• Post secondary or above
• Minimum 3 years'relevant experience in branch operations, of which 1-2 years at managerial level
• Sound knowledge of branch operations and banking related ordinances
• Strong communicationand leadershipskills with high problem solving capability
• Customer-oriented with good interpersonal skill
• HKIB Certified Banker preferred

Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.

• en
• en

Primary Location
Hong Kong-One Island East

Job
Customer Service

Schedule
Regular

Job Type
Full-time

Job Posting
Oct 17, 2025, 5:00:31 PM

This job is with Kennedys, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
ROLE
Kennedys is looking for an experienced Associate / Senior Associate to join our Healthcare team in Hong Kong. This is an exciting opportunity to join a growing, dynamic and global law firm.

TEAM
The Kennedys office in Hong Kong was established in 2000 and has now grown to 10 partners and over 30 lawyers, many of whom are multi-lingual. As one of the leading international firms in Hong Kong, our core practice areas include insurance and reinsurance, corporate insurance, corporate and commercial, litigation and dispute resolution, financial services and corporate regulatory and compliance, information technology, data privacy, cyber risks, healthcare including medical negligence, casualty and aviation.

As part of the expansion of its Healthcare / Clinical Negligence Team Kennedys is recruiting an associate / senior associate with clinical negligence background.

CLIENTS

• Hospital Authority
• Independent hospital groups and practitioners
• Medical Protection
• Insured healthcare practitioners

WORK

• Defending a wide range of clinical negligence claims, including complex and high value cerebral palsy and obstetric claims
• Representing healthcare clients and appearing in inquiries held by regulatory bodies/ councils
• Representing healthcare clients in criminal investigations and hearings as well as at death inquests
• Advising on a wide range of issues including capacity to consent to medical treatment, withdrawal of treatment from patients, clinical trials, data privacy and protection as well as employment issues and staff complaints
• Experienced in taking out urgent application to perform an operation without a patient's consent

Required Experience

• 3 - 5 years' qualified experience in Hong Kong
• Solid experience of clinical negligence and personal injury litigation for defendants.
• Excellent command of English and Chinese
• Excellent knowledge of procedural rules and regulations
• Excellent organisation skills
• Strong technical and research skills
• Experience working both independently and within a team in a high paced environment
• Strong interpersonal skills

Please let us know if you require any additional support or adjustments to be made in order to submit your application to Kennedys.

About Kennedys
Kennedys is a global law firm with expertise in dispute resolution and advisory services. With over 2,750 people worldwide across 48 offices in the UK, Europe, Middle East, Asia Pacific and America we have some of the most respected legal minds in their field.

Our lawyers handle both contentious and non-contentious matters, and provide a range of specialist legal services, for many industry sectors but we have particular expertise in litigation and dispute resolution, especially in defending insurance and liability claims.

We're a fresh-thinking firm, and we're not afraid to bring challenging new perspectives to the table way beyond the traditional realm of legal services. We empower our clients with a diverse range of ideas, tools and technology to make their lives easier, as well as delivering exceptional results, every time.

What do we have to offer?
We welcome high-performing lawyers, business services professionals, secretaries, graduates and apprentices to join our rapidly expanding global firm. Whatever your role at Kennedys, you'll be involved in exciting and stimulating work, where your input will make a difference.

Our culture and values form a big part of who we are and we take them seriously. We make a difference by being approachable, straightforward, supportive and distinctive. Our values are at the core of who we are and what make us a great firm to work with and for.

The Firm recognises the value of investing in our people's development and believes our culture and values contribute to the quality of our work and of our client relationships. With a culture of on-the-job and experiential learning, peer to peer learning, mentoring, resources and tools that enable you to drive your career, we can support your development in your current and future roles. A variety of other opportunities are available including secondments to clients and our global offices.

We strive to celebrate diversity, empower our people and ensure everyone can bring their authentic selves to work. We've created a culture based on client service, professional excellence, hard work and trust, where diversity, equity and inclusion (DE&I) is a key priority. We recognise that many of our people want to work for an employer that is aligned to their values, which is why we are building an inclusive culture, decarbonising our operations and supporting our people to thrive at work. Our people are the key to driving this change and helping us to make a difference to our clients, our people and the communities in which we live and work.

Kennedys is an equal opportunities employer and is committed to ensuring our recruitment processes are as inclusive as possible. We expect all employees to be aware of and comply with all relevant policies and procedures within their jurisdiction, including those relating to Information Security, Data Protection and Quality Management, refer any breach promptly to Risk & Compliance and to complete all mandatory training when requested.

A career within Corporate Tax services, will provide you with the opportunity to help our clients meet their tax obligations while managing the impact tax has on their business. You'll advise clients on their local and overseas tax affairs, while acting as a strategic consultant related to business analysis, managing working capital, and profit sharing for partners. You'll also help organisations understand the pricing implications of goods and services between related parties, as well as providing advice on tax implications of deals.

Our team helps our clients improve their tax function to control risk and facilitate better decision making. You'll focus on helping businesses with tax strategy, ensuring tax compliance, increasing post tax profits, and providing application support to achieve the best corporate tax practices.

Job Description

• Provide China tax compliance and consulting services to clients in one of the industries:- retail, financial services, trading, technology, manufacturing, transportation or logistics;

• Work with a team of professionals on cross-teams and regional tax advisory and consulting projects, such as public listing, merger and acquisition, group restructuring, transfer pricing study, operations review and tax dispute resolutions; and

• Structured training will be provided equipping you to become a professional advisor

Responsibilities

• University graduate or above;

• Qualified member of a professional accounting body is preferred;

• Minimum two years of relevant tax experience ;

• Good command of both spoken and written English and Chinese; Mandarin is a plus

In addition, candidates should illustrate the following personal attributes:

• Demonstrates courage and integrity

• Acquires and applies commercial and technical expertise by staying up to date in industry and with market trends

• Manages projects and economics efficiently; planning and performing work in accordance with client requirements and professional standards

• Open minded, agile with change and practical

• Committed to self develop and coaching of others for growth

•  Communicates with impact and empathy

• Actively shares ideas and knowledge and is innovate

• Lead and contribute to team success

• Is passionate about client service

• Works hard to build and sustain relationships

ROLE
Kennedys is looking for an experienced Associate / Senior Associate to join our Healthcare team in Hong Kong. This is an exciting opportunity to join a growing, dynamic and global law firm.

TEAM
The Kennedys office in Hong Kong was established in 2000 and has now grown to 10 partners and over 30 lawyers, many of whom are multi-lingual. As one of the leading international firms in Hong Kong, our core practice areas include insurance and reinsurance, corporate insurance, corporate and commercial, litigation and dispute resolution, financial services and corporate regulatory and compliance, information technology, data privacy, cyber risks, healthcare including medical negligence, casualty and aviation.

As part of the expansion of its Healthcare / Clinical Negligence Team Kennedys is recruiting an associate / senior associate with clinical negligence background.

CLIENTS

• Hospital Authority
• Independent hospital groups and practitioners
• Medical Protection
• Insured healthcare practitioners

WORK

• Defending a wide range of clinical negligence claims, including complex and high value cerebral palsy and obstetric claims
• Representing healthcare clients and appearing in inquiries held by regulatory bodies/ councils
• Representing healthcare clients in criminal investigations and hearings as well as at death inquests
• Advising on a wide range of issues including capacity to consent to medical treatment, withdrawal of treatment from patients, clinical trials, data privacy and protection as well as employment issues and staff complaints
• Experienced in taking out urgent application to perform an operation without a patient's consent

Required Experience

• 3 – 5 years' qualified experience in Hong Kong
• Solid experience of clinical negligence and personal injury litigation for defendants.
• Excellent command of English and Chinese
• Excellent knowledge of procedural rules and regulations
• Excellent organisation skills
• Strong technical and research skills
• Experience working both independently and within a team in a high paced environment
• Strong interpersonal skills

Please let us know if you require any additional support or adjustments to be made in order to submit your application to Kennedys.

Requirements:

• Minimum 7 to 12 years post qualification experience;
• Registered Architect in UK, HK or equivalent;
• Worked on PRC / Hong Kong projects;
• Capable of providing creative design solution specific to each Client;
• Able to work directly with our Clients and form good working relationships;
• Experience of managing and co-ordinating design teams;
• Fluency in written and spoken Putonghua, Cantonese and English preferred.

QUAD studio provides opportunities for long term career development with an expanding international practice. We offer attractive compensation and benefit package including 5-day work.