35 Practice Manager jobs in Hong Kong

Senior Business Administration Analyst

Hong Kong, Hong Kong Reinsurance Group of America, Incorporated

Posted 3 days ago

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RGA ready
RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 500 Company and listed among its

You desire impactful work.
You’re RGA ready
RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 500 Company and listed among its World’s Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.
A Brief Overview
This position is responsible for the end-to-end processing of financial solution treaties/products and the corresponding client data, which involves fast-paced and large business transactions. As a vital member of the team, the Analyst will be responsible for the implementation and maintenance of the RGA administration system. Additionally, the Analyst will contribute to and connect with various stakeholders, working closely with Pricing, Valuation, and Finance on day-to-day business needs.
What You Will Do

  • Process data in the RGA administration system, including daily ETL (Extract, Transform, Load) exercises;
  • Validate statements against treaty terms and conditions to ensure data integrity and accuracy for timely settlement and reporting;
  • Perform data analysis to solve business problems with a moderate level of complexity.
  • Support the business development, pricing, valuation, and finance departments by performing data extraction and analysis for experience study, accounting records, valuation modelling, regulatory returns, etc;
  • Assist the team in developing and enhancing the design, setup, and control of the business administration process flow to effectively provide data and statistics to internal stakeholders;
  • Maintain excellent ongoing relationships with internal and external stakeholders;
  • Participate in assigned projects, including planning and task management, to ensure timely deliverables
Qualifications
  • University degree in Mathematics, Statistics, Computing Science, Business Administration, Business Analysis or other related disciplines required
  • 4+ Years of working experience in the financial industry, preferably life insurance/reinsurance required
  • Proficient in Microsoft Office Applications and database software such as MS Excel (PivotTable, Power Query), SQL, Alteryx related applications; required
  • Capable of using automation tools (e.g. Python, VBA, Power Automate) is a plus; required
  • Demonstrated enthusiasm to learn new skills and software applications required
  • Excellent time management skills, with the ability to prioritize tasks and manage multiple projects; required
  • Good investigative, analytical, problem solving skills; required
  • Client focused and a self-starter, driven in pursuit of targets; required
  • A positive attitude when dealing with people, shares openly and willingly, demonstrates cooperation and flexibility; required
  • Proficiency in English and Cantonese preferred
  • Progress towards FLMI preferred
What you can expect from RGA
  • Gain valuable knowledge from and experience with diverse, caring colleagues around the world.
  • Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.
  • Join the bright and creative minds of RGA, and experience vast, endless career potential.
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Administrative
  • Industries Insurance

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Executive Assistant/Office Manager, Hong Kong Duty Manager/ Assistant Manager - Front Office Assistant Manager - Manager (Personal E-Business) Executive Assistant (Infection Prevention and Control) Executive Assistant, Commercial Investment Bank Assistant Front Office Manager / Guest Services Manager - The Langham, Hong Kong Assistant Business Analyst (1-year Contract)

Shenzhen, Guangdong, China CN¥6,000 - CN¥9,000 1 year ago

Business Analyst X 2 roles | HKD 33K - HKD 38K | Immediate Start Manager - Professional Environment Services (Office Administration & Events) - Hong Kong(314236) Chubb Life Global Office: Senior Manager, Partnership Execution

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Manager, Business Best Practice

Sun Life

Posted 10 days ago

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Job Description

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1 day ago Be among the first 25 applicants.

You are as unique as your background, experience, and point of view. Here, you'll be encouraged, empowered, and challenged to be your best self. You'll work with dynamic colleagues—experts in their fields—who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients—who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families, and communities around the world.

Job Description:
  • Investigate and resolve in a timely manner any suspected non-compliance cases/incidents related to agency.
  • Develop and deliver compliance training programs and awareness materials to internal staff and agents to foster a strong compliance culture within the company.
  • Provide advisory support to the business units on regulatory and compliance matters.
  • Act as the contact point of regulatory and law enforcement bodies.
  • Develop, maintain, and implement detailed work procedures and manuals for proper and effective implementation of work practices to address market conduct concerns and risk/control issues.
  • Monitor agency practices under Agency Market Conduct, Sales Process (Needs Based Selling), Recruitment, and Training.
  • Compile regular and ad-hoc compliance reports for Management and Regional Office.
  • Attend and present agency quality-related issues at relevant management meetings.
Job Requirements:
  • University degree with over 7 years of experience, preferably in training, financial planning, or insurance industry.
  • Familiar with insurance-related regulatory requirements.
  • Insurance-based qualifications such as FLMI, CFP are beneficial.
  • In-depth knowledge of agency operations, management, cultures, sales practices, and market conduct.
  • Good training skills in program development and delivery.
  • Understanding of agency best practices and market conduct concerns, with ability to resolve agency risk management issues effectively.
  • Capability and experience in data analysis from a control perspective, and skilled in creating presentation decks and management reports.
  • Strong communication, collaboration, and influencing skills.
  • Excellent problem-solving and analytical skills with good business sense.
  • Ability to work independently under pressure and tight deadlines.
  • A good team player and leader.
  • Fluency in spoken and written English and Chinese.
We offer a 5-day work week, attractive salary, MPF, group life, and medical insurance, along with excellent career development opportunities. We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resumes will be kept for 24 months after the recruitment process. All information will be kept confidential and used solely for recruitment purposes.

Job Category: Risk Management

Posting End Date: 29/11/2025

Seniority level: Not Applicable

Employment type: Full-time

Job function: Consulting, Information Technology, and Sales
Industries: Financial Services and Insurance

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Kowloon City District, Hong Kong SAR 1 week ago

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Manager, Business Best Practice

Kowloon, Kowloon Sun Life

Posted 3 days ago

Job Viewed

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Job Description

Join to apply for the Manager, Business Best Practice role at Sun Life .

1 day ago Be among the first 25 applicants.

You are as unique as your background, experience, and point of view. Here, you'll be encouraged, empowered, and challenged to be your best self. You'll work with dynamic colleagues—experts in their fields—who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients—who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families, and communities around the world.

Job Description:
  • Investigate and resolve in a timely manner any suspected non-compliance cases/incidents related to agency.
  • Develop and deliver compliance training programs and awareness materials to internal staff and agents to foster a strong compliance culture within the company.
  • Provide advisory support to the business units on regulatory and compliance matters.
  • Act as the contact point of regulatory and law enforcement bodies.
  • Develop, maintain, and implement detailed work procedures and manuals for proper and effective implementation of work practices to address market conduct concerns and risk/control issues.
  • Monitor agency practices under Agency Market Conduct, Sales Process (Needs Based Selling), Recruitment, and Training.
  • Compile regular and ad-hoc compliance reports for Management and Regional Office.
  • Attend and present agency quality-related issues at relevant management meetings.
Job Requirements:
  • University degree with over 7 years of experience, preferably in training, financial planning, or insurance industry.
  • Familiar with insurance-related regulatory requirements.
  • Insurance-based qualifications such as FLMI, CFP are beneficial.
  • In-depth knowledge of agency operations, management, cultures, sales practices, and market conduct.
  • Good training skills in program development and delivery.
  • Understanding of agency best practices and market conduct concerns, with ability to resolve agency risk management issues effectively.
  • Capability and experience in data analysis from a control perspective, and skilled in creating presentation decks and management reports.
  • Strong communication, collaboration, and influencing skills.
  • Excellent problem-solving and analytical skills with good business sense.
  • Ability to work independently under pressure and tight deadlines.
  • A good team player and leader.
  • Fluency in spoken and written English and Chinese.
We offer a 5-day work week, attractive salary, MPF, group life, and medical insurance, along with excellent career development opportunities. We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resumes will be kept for 24 months after the recruitment process. All information will be kept confidential and used solely for recruitment purposes.
Job Category: Risk Management
Posting End Date: 29/11/2025
Seniority level: Not Applicable
Employment type: Full-time
Job function: Consulting, Information Technology, and Sales
Industries: Financial Services and Insurance
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Kowloon City District, Hong Kong SAR 1 week ago

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FSO - Assurance - Audit - Professional Practice Groups (PPG) - Sr.Manager/Manager - Hong Kong

EY

Posted 10 days ago

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Job Description

FSO - Assurance - Audit - Professional Practice Groups (PPG) - Sr.Manager/Manager - Hong Kong FSO - Assurance - Audit - Professional Practice Groups (PPG) - Sr.Manager/Manager - Hong Kong

5 days ago Be among the first 25 applicants

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FSO - Assurance - Audit - Professional Practice Groups (PPG) - Senior Manager / Manager - Hong Kong

The Opportunity

The Financial Services Professional Practice Group (PPG) is responsible for leading the maintenance and enhancement of quality in the assurance practice. This is achieved by keeping the firm up to date on assurance and audit matters, both external regulatory issues and internal developments, by developing and communicating relevant guidance and policies and by performing a consultation role to client teams. This PPG (Senior) Manager will play a vital role in supporting the practice in achieving its quality and risk management ambitions, against the backdrop of an ever-changing FS market place and regulatory environment. This is an exciting opportunity to improve audit quality across the Hong Kong financial services practice.

We are looking for a proactive and pragmatic individual who is passionate and can support the practice as well as develop initiatives and implement them into the practice.

Responsibilities, Qualifications, Certifications

Your key responsibilities

  • Responding to questions from individual audit teams on the application of the firm’s auditing methodology and risk management policies
  • First level review of formal PPD consultations on significant auditing issues
  • Making updates to financial service specific enablers and templates to reflect changes in methodology or regulatory guidance
  • Other audit quality/ risk management projects which may arise on an ad hoc basis, such as assisting in the organisation of the firm’s annual audit quality review process

Skills and experience

  • HKICPA (or equivalent)
  • Excellent communication skills in Chinese and English
  • A reasonable knowledge of current assurance quality and risk management issues and understanding of recent accounting developments
  • Experience of managing and delivering Assurance engagements
  • Strong organisational and project management skills, including the ability to plan ahead and manage your time

To qualify for the role you must have

  • A good knowledge of IFRS/HKFRS and Auditing standards (ISA/HKSA)
  • Experience in a similar role or recent experience of auditing of listed companies/other major entities
  • Good organisational, project management and time management skills with a strong focus on delivering results including an ability to plan ahead and anticipate problems

Ideally, you’ll also have

  • Experience in an FS environment or within a Big 4 professional services firm

What we look for

  • A highly motivated individual who takes ownership of the role and makes a positive contribution to managing the firm’s risk.

What working at EY member firms offer

  • Support, coaching and feedback from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you

If you can confidently demonstrate that you meet the criteria above, please contact EY professionals as soon as possible.

Join EY in building a better working world.

Apply now.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Accounting/Auditing and Quality Assurance
  • Industries Financial Services and Professional Services

Referrals increase your chances of interviewing at EY by 2x

Sign in to set job alerts for “Manager” roles. Assurance - Audit - Financial Services (Insurance Groups) - Senior Manager/Manager - Hong Kong Senior Audit Manager (Information Technology) Assurance - Audit Services - Staff Accountant to Senior Manager - Hong Kong Senior Audit Manager, Risk and Finance Audit Department (HK)

Central & Western District, Hong Kong SAR 1 day ago

Audit Manager, Wealth and Personal Banking Audit (HK)

Wan Chai District, Hong Kong SAR 1 week ago

Director/Executive Director, Head of Onboarding — Private Banking Audit Financial Services - Experienced Associate to Assistant Manager (Based in Singapore)

Wan Chai District, Hong Kong SAR 1 week ago

(Senior) Internal Audit Manager (Global) Director of Internal Audit (HK Listed, HK$1.5M) Assistant Audit Manager / Audit Manager / Senior Audit Manager (Financial Markets)

Wan Chai District, Hong Kong SAR 3 weeks ago

Manager – Internal Audit (Risk Advisory Services)

Central & Western District, Hong Kong SAR 5 days ago

Manager | Business Development | Business Valuation

Wan Chai District, Hong Kong SAR 1 day ago

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FSO - Assurance - Audit - Professional Practice Groups (PPG) - Sr.Manager/Manager - Hong Kong

Hong Kong, Hong Kong EY

Posted 3 days ago

Job Viewed

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Job Description

FSO - Assurance - Audit - Professional Practice Groups (PPG) - Sr.Manager/Manager - Hong Kong FSO - Assurance - Audit - Professional Practice Groups (PPG) - Sr.Manager/Manager - Hong Kong

5 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

FSO - Assurance - Audit - Professional Practice Groups (PPG) - Senior Manager / Manager - Hong Kong

The Opportunity

The Financial Services Professional Practice Group (PPG) is responsible for leading the maintenance and enhancement of quality in the assurance practice. This is achieved by keeping the firm up to date on assurance and audit matters, both external regulatory issues and internal developments, by developing and communicating relevant guidance and policies and by performing a consultation role to client teams. This PPG (Senior) Manager will play a vital role in supporting the practice in achieving its quality and risk management ambitions, against the backdrop of an ever-changing FS market place and regulatory environment. This is an exciting opportunity to improve audit quality across the Hong Kong financial services practice.

We are looking for a proactive and pragmatic individual who is passionate and can support the practice as well as develop initiatives and implement them into the practice.

Responsibilities, Qualifications, Certifications

Your key responsibilities

  • Responding to questions from individual audit teams on the application of the firm’s auditing methodology and risk management policies
  • First level review of formal PPD consultations on significant auditing issues
  • Making updates to financial service specific enablers and templates to reflect changes in methodology or regulatory guidance
  • Other audit quality/ risk management projects which may arise on an ad hoc basis, such as assisting in the organisation of the firm’s annual audit quality review process

Skills and experience

  • HKICPA (or equivalent)
  • Excellent communication skills in Chinese and English
  • A reasonable knowledge of current assurance quality and risk management issues and understanding of recent accounting developments
  • Experience of managing and delivering Assurance engagements
  • Strong organisational and project management skills, including the ability to plan ahead and manage your time

To qualify for the role you must have

  • A good knowledge of IFRS/HKFRS and Auditing standards (ISA/HKSA)
  • Experience in a similar role or recent experience of auditing of listed companies/other major entities
  • Good organisational, project management and time management skills with a strong focus on delivering results including an ability to plan ahead and anticipate problems

Ideally, you’ll also have

  • Experience in an FS environment or within a Big 4 professional services firm

What we look for

  • A highly motivated individual who takes ownership of the role and makes a positive contribution to managing the firm’s risk.

What working at EY member firms offer

  • Support, coaching and feedback from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you

If you can confidently demonstrate that you meet the criteria above, please contact EY professionals as soon as possible.

Join EY in building a better working world.

Apply now.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Accounting/Auditing and Quality Assurance
  • Industries Financial Services and Professional Services

Referrals increase your chances of interviewing at EY by 2x

Sign in to set job alerts for “Manager” roles. Assurance - Audit - Financial Services (Insurance Groups) - Senior Manager/Manager - Hong Kong Senior Audit Manager (Information Technology) Assurance - Audit Services - Staff Accountant to Senior Manager - Hong Kong Senior Audit Manager, Risk and Finance Audit Department (HK)

Central & Western District, Hong Kong SAR 1 day ago

Audit Manager, Wealth and Personal Banking Audit (HK)

Wan Chai District, Hong Kong SAR 1 week ago

Director/Executive Director, Head of Onboarding — Private Banking Audit Financial Services - Experienced Associate to Assistant Manager (Based in Singapore)

Wan Chai District, Hong Kong SAR 1 week ago

(Senior) Internal Audit Manager (Global) Director of Internal Audit (HK Listed, HK$1.5M) Assistant Audit Manager / Audit Manager / Senior Audit Manager (Financial Markets)

Wan Chai District, Hong Kong SAR 3 weeks ago

Manager – Internal Audit (Risk Advisory Services)

Central & Western District, Hong Kong SAR 5 days ago

Manager | Business Development | Business Valuation

Wan Chai District, Hong Kong SAR 1 day ago

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Office Management Assistant-Hong Kong

EF Language Abroad

Posted 10 days ago

Job Viewed

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Job Description

Join to apply for the Office Management Assistant-Hong Kong role at EF Language Abroad

At EF, we open the world through education. We're a global team with a mission — and every role here contributes to helping people discover new places, cultures, and perspectives. As our Office Management Assistant in Hong Kong, you’ll play a key role in creating a welcoming, efficient, and supportive environment for our staff, students, and visitors.

What You’ll Do
  • Greet visitors, answer calls, and create a warm, professional front desk experience
  • Manage incoming and outgoing mail, and coordinate courier services
  • Handle stock-in/out of company materials with logistics partners
  • Manage office supplies, maintain equipment, and prepare business cards
  • Assist with visa applications, hotel bookings, and organize internal events and staff activities
  • Support ad-hoc tasks and team needs
What We’re Looking For
  • HKDSE or above (fresh graduates welcome!)
  • Experience in reception, admin, or customer service is a plus
  • Excellent communication and interpersonal skills, friendly phone manner
  • Detail-oriented, organized, able to multitask
  • Proficient in MS Office (Word, Excel, Outlook)
  • Fluent in English and Cantonese; Mandarin is a plus
  • Overseas study/work experience or a passion for travel is a plus
Ideal Personal Qualities
  • Friendly and professional demeanor
  • Strong attention to detail and organization
  • Excellent communication in Chinese and English
  • Calm under pressure, handle requests gracefully
  • Self-motivated, entrepreneurial spirit
  • Creative problem-solver
  • Positive, charismatic, passionate
  • Comfortable in multicultural environment
What We Offer
  • Competitive salary with MPF and medical benefits
  • Global, dynamic, flat-structure work environment
  • Travel opportunities to EF schools abroad
  • Clear career paths into sales or leadership roles
  • Central office location in Times Square
  • Staff discounts on EF programs
  • Energetic team culture with events
Ready to Apply?

If you’re organized, people-loving, and excited to join a mission-driven company — we’d love to hear from you! Send us your CV and a short note on why EF feels like the right fit.

About EF Education First

EF believes the world is better when people understand each other. Since 1965, we’ve helped millions explore new places, cultures, and learn about themselves. Our programs focus on language, travel, cultural exchange, and academics, turning dreams into opportunities. Join our diverse community across 600+ schools and offices in 50 countries, all dedicated to opening the world through education. We are committed to inclusion and equal opportunity.

EF was founded in Sweden in 1965 and has offices worldwide, including Boston, London, Mexico City, and more. Learn more at

EF is committed to safeguarding and promoting the welfare of children and vulnerable adults. All positions are subject to background and reference checks.

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Office Management Assistant-Hong Kong

Hong Kong, Hong Kong EF Language Abroad

Posted 11 days ago

Job Viewed

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Job Description

Join to apply for the Office Management Assistant-Hong Kong role at EF Language Abroad

At EF, we open the world through education. We're a global team with a mission — and every role here contributes to helping people discover new places, cultures, and perspectives. As our Office Management Assistant in Hong Kong, you’ll play a key role in creating a welcoming, efficient, and supportive environment for our staff, students, and visitors.

What You’ll Do
  • Greet visitors, answer calls, and create a warm, professional front desk experience
  • Manage incoming and outgoing mail, and coordinate courier services
  • Handle stock-in/out of company materials with logistics partners
  • Manage office supplies, maintain equipment, and prepare business cards
  • Assist with visa applications, hotel bookings, and organize internal events and staff activities
  • Support ad-hoc tasks and team needs
What We’re Looking For
  • HKDSE or above (fresh graduates welcome!)
  • Experience in reception, admin, or customer service is a plus
  • Excellent communication and interpersonal skills, friendly phone manner
  • Detail-oriented, organized, able to multitask
  • Proficient in MS Office (Word, Excel, Outlook)
  • Fluent in English and Cantonese; Mandarin is a plus
  • Overseas study/work experience or a passion for travel is a plus
Ideal Personal Qualities
  • Friendly and professional demeanor
  • Strong attention to detail and organization
  • Excellent communication in Chinese and English
  • Calm under pressure, handle requests gracefully
  • Self-motivated, entrepreneurial spirit
  • Creative problem-solver
  • Positive, charismatic, passionate
  • Comfortable in multicultural environment
What We Offer
  • Competitive salary with MPF and medical benefits
  • Global, dynamic, flat-structure work environment
  • Travel opportunities to EF schools abroad
  • Clear career paths into sales or leadership roles
  • Central office location in Times Square
  • Staff discounts on EF programs
  • Energetic team culture with events
Ready to Apply?

If you’re organized, people-loving, and excited to join a mission-driven company — we’d love to hear from you! Send us your CV and a short note on why EF feels like the right fit.

About EF Education First

EF believes the world is better when people understand each other. Since 1965, we’ve helped millions explore new places, cultures, and learn about themselves. Our programs focus on language, travel, cultural exchange, and academics, turning dreams into opportunities. Join our diverse community across 600+ schools and offices in 50 countries, all dedicated to opening the world through education. We are committed to inclusion and equal opportunity.

EF was founded in Sweden in 1965 and has offices worldwide, including Boston, London, Mexico City, and more. Learn more at

EF is committed to safeguarding and promoting the welfare of children and vulnerable adults. All positions are subject to background and reference checks.

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This advertiser has chosen not to accept applicants from your region.
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About the latest Practice manager Jobs in Hong Kong !

Senior Business Analyst, Programme Management Office

Hong Kong, Hong Kong Chubb

Posted 3 days ago

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Job Description

Senior Business Analyst, Programme Management Office

Join to apply for the Senior Business Analyst, Programme Management Office role at Chubb .

Job Description

We are hiring a Business Analyst to join our team. The successful candidate will be responsible for managing User Acceptance Testing (UAT) and PMO for our project.

Responsibilities

  • Function as a PMO business analyst for the mid-back office in the general insurance domain.
  • Collaborate with stakeholders to gather project requirements.
  • Consult and collaborate with business users / functional units to understand business needs, goals, objectives, processes, and requirements.
  • Conduct process gap analysis, develop and review business requirement documents, and to-be process maps to ensure alignment between business users and IT on user requirements.
  • Execute/manage test plan & communicate UAT progress, risks, and issues to project stakeholders and escalate any critical issues to the Senior Programme Manager.
  • Coordinate business verification testing to ensure overall efficiency, functionality, and user-friendliness of system enhancements/developments.
  • Manage change requests and track the progress of bug fixing for designated applications with development teams and vendors.
  • Provide roll-out and post-implementation support.
  • Support programme governance, monitor project progress, and escalate any risks and issues in time.

Requirements

  • Bachelor degree in Business Administration, Computer Science, Information Systems, or related discipline.
  • At least 3 years of experience in business analysis or project management including test planning and execution.
  • Knowledge of insurance products and operation workflow and/or integration cutover plan will be an advantage.
  • Knowledge of UAT methodologies, tools, and best practices is preferred.
  • Excellent interpersonal, communication, negotiating, and problem-solving skills.
  • Able to work independently and proactively to deliver in accordance with timeline.
  • Good command of both written and spoken English and Chinese.
Additional Information
  • Seniority level: Not Applicable
  • Employment type: Full-time
  • Job function: Research, Analyst, and Information Technology
  • Industry: Insurance

Referrals increase your chances of interviewing at Chubb by 2x.

Note

This job posting is active. No indications of expiration are present.

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Director, Project Management, CEO Office

Hong Kong, Hong Kong Manulife

Posted 9 days ago

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Job Description

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Director, Project Management, CEO Office

Join to apply for the Director, Project Management, CEO Office role at Manulife

Director, Project Management, CEO Office

Join to apply for the Director, Project Management, CEO Office role at Manulife

We are seeking a highly capable and driven professional to serve as Director, Project Management, CEO Office. This role will support the Head of Business Management, CEO Office in leading key strategic projects across Asia Wealth and Asset Management. The role is responsible for ensuring the successful planning, execution, and delivery of cross-functional initiatives aligned with the region’s strategic priorities.

Position Responsibilities

  • Lead the direction, coordination, implementation, and completion of strategic initiatives, ensuring alignment with the organization’s strategy, goals, and commitments.
  • Coordinate and manage workstreams assigned by the Head of Business Management, CEO Office, even when ownership resides within another business unit.
  • Oversee execution of key strategic and cross-functional projects, which include:
  • Defining project scope, goals, deliverables, and required resources
  • Creating and maintaining project plans, timelines, and budgets
  • Building and managing cross-functional project teams
  • Allocating or recommending resource assignments
  • Monitoring project performance and quality assurance
  • Managing risks, issues, and dependencies
  • Reporting project status and updates to stakeholders
  • Presenting progress, challenges, and recommended solutions to senior leadership
  • Managing change processes to meet evolving project needs
  • Evaluating and assessing outcomes upon project completion
  • Coordinate across markets and functions to ensure alignment and on-time delivery.

Required Qualifications

  • Minimum of 7 years of professional experience in financial services, consulting, or corporate strategy
  • Proven track record of managing complex projects and supporting senior leadership
  • Strong leadership, communication, and problem-solving skills
  • Proficiency in project planning, risk management, and time management
  • Experience in strategic planning and/or change management
  • Proficiency in project management software and tools
  • Experience resolving conflicts and managing multiple stakeholders
  • Bachelor’s degree required; MBA or advanced degree preferred
  • Experience in Asia and exposure to asset or wealth management is preferred

When You Join Our Team

  • We’ll empower you to learn and grow the career you want.
  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Working Arrangement

Hybrid

Seniority level
  • Seniority level Director
Employment type
  • Employment type Full-time
Job function
  • Job function Project Management and Information Technology
  • Industries Insurance

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Director, Business Management, CEO Office

Hong Kong, Hong Kong Manulife

Posted 10 days ago

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Job Description

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Director, Business Management, CEO Office

Join to apply for the Director, Business Management, CEO Office role at Manulife

Director, Business Management, CEO Office

Join to apply for the Director, Business Management, CEO Office role at Manulife

We are seeking a highly capable and driven professional to serve as Director, Business Management, CEO Office. This role will support the Head of Business Management, CEO Office in advancing performance and expense-related priorities to help meet the efficiency targets set by the CEO of Wealth and Asset Management in Asia. The Director, Business Management, CEO Office is responsible for optimizing organizational efficiency, resource allocation, sales effectiveness, and cost management. The role requires close collaboration with business channels, finance, and operations, with a strong focus on enhancing employee performance and overall productivity.

Position Responsibilities

  • Lead productivity tracking and operational efficiency efforts across regions.
  • Partner with Finance to ensure accurate attribution of expenses by market and channel.
  • Recommend and implement initiatives to optimize cost structures and resource utilization.
  • Prepare reports and dashboards to measure productivity and business performance.
  • Additional responsibilities include:
    • Performance Management: Setting performance benchmarks, analyzing data, and implementing strategies to enhance employee performance and productivity. This is specifically related to sales channel, partners productivity, markets, and other metrics to be defined, but associated with our Distribution organization across Retail, Institutional and Retirement
    • Productivity Improvement: Identifying and implementing initiatives to streamline processes, eliminate inefficiencies, and boost overall output.
    • Cost Optimization: Analyzing expenses, identifying areas for cost reduction, and implementing strategies to minimize spending without compromising quality or effectiveness.
    • Goal Alignment: Ensuring that individual, team, and organizational goals are aligned with strategic objectives, fostering a sense of purpose and accountability. Partner with business channel units to review the components and compensation plans that are associated with sales performance, for consistency
    • Data Analysis and Reporting: Tracking key metrics and KPIs, analyzing data to identify areas for improvement, and reporting on progress and impact.
    • Collaboration and Leadership: Collaborating with various departments, including HR, finance, and operations, to drive productivity and cost management initiatives.
    • Innovation, Tools and Technology: constantly assess ways to automate and use Gen AI to improve sales productivity and processes suggesting to responsible units’ alternative ways to achieve better results.
Required Qualifications

  • Minimum of 10 years of professional experience in financial services, consulting, or corporate strategy
  • Strategic thinking and problem-solving.
  • Being results-orientated with a focus on measurable outcomes.
  • Strong decision-making, organizational, analytical, and communication skills
  • Experienced with change management, productivity methodologies (scrum, agile, six sigma, lean, etc)
  • Ability to inspire and motivate teams to achieve high performance.
  • Can resolve conflict across markets and different units
  • Experience working in Asia; exposure to asset or wealth management is preferred
  • Bachelor's degree required; MBA or other advanced degree preferred

When You Join Our Team

  • We’ll empower you to learn and grow the career you want.
  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Working Arrangement

Hybrid

Seniority level
  • Seniority level Director
Employment type
  • Employment type Full-time
Job function
  • Industries Insurance

Referrals increase your chances of interviewing at Manulife by 2x

Get notified about new Director Business Management jobs in Hong Kong, Hong Kong SAR .

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