13 Process Analyst jobs in Hong Kong

Join to apply for the Growth Strategy Manager (Data Analysis) role at OKX

1 week ago Be among the first 25 applicants

Join to apply for the Growth Strategy Manager (Data Analysis) role at OKX

Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
业务核心数据分析

• 主导核心业务线分析，建立并持续优化分析框架与指标体系
• 通过归因分析、AB测试等方法，量化评估运营策略与资源投入ROI
• 输出可落地的增长建议并推动实施
  

• 独立对接产品线，基于数据分析推动产品迭代
• 与跨部门协作开发数据工具/看板，提升决策效率
  

• 运用Python/SQL实现分析自动化，结合AI工具提升分析深度
• 将统计理论转化为业务可理解的决策依据
  

• Own end-to-end analytics for core business verticals, developing and iteratively improving analytical frameworks with measurable KPIs
• Quantify strategy effectiveness and ROI through attribution modeling, A/B testing, and statistical analysis
• Deliver executable growth recommendations with implementation plans
  

• Partner with product teams to enable data-driven iterations
• Build dashboards and analytical tools via cross-functional collaboration
  

• Automate analyses using Python/SQL while enhancing methods with AI tools
• Transform statistical insights into actionable business guidance
  

• 统招本科及以上学历，理工/商科背景，3+年商业分析经验
• 具备完整AB测试落地案例
• 拥有体系化的大型增长活动分析经验
  

• 精通：SQL+Excel+统计分析
• 优先：Python(自动化处理)+BI工具(DataWind/Tableau/PowerBI)
  

• 能独立完成"问题定位-分析-推动解决"闭环
• 持续学习AI等新技术并转化应用
  

• Bachelor's+ in quantitative/business field
• 3+ years in business analytics
• Proven A/B testing experience (case study required)
• Structured large-scale campaign analysis experience (full-cycle framework required)
• Fluent in Chinese and English is a must to interact with different stakeholders
  

• Required: Advanced SQL, Excel, statistical analysis
• Preferred: Python (Pandas), BI tools (Tableau/Power BI/DataWind)
  

• End-to-end ownership of analytical projects
• Continuous adoption of emerging tech (AI/ML)
  

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants
• More that we love to tell you along the process!

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Business Development, Marketing, and Product Management
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at OKX by 2x

Get notified about new Strategy Manager jobs in Hong Kong, Hong Kong SAR .

Kwun Tong District, Hong Kong SAR 2 days ago

Hong Kong, Hong Kong SAR HK$50,000.00-HK$55,000.00 2 weeks ago

Wan Chai District, Hong Kong SAR 2 months ago

Kwun Tong District, Hong Kong SAR 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Analyst, CRM Data Analysis and Automation role at AXA Hong Kong and Macau

1 day ago Be among the first 25 applicants

Join to apply for the Analyst, CRM Data Analysis and Automation role at AXA Hong Kong and Macau

Get AI-powered advice on this job and more exclusive features.

• Extract and prepare data for campaign targeting using Python scripts
• Collaborate with internal stakeholders to understand business requirements, define and refine customer segmentation, targeting criteria and journey workflow for customer communications
• Ensure accurate and timely delivery of data, with governance well in place
  
  
• Automate data extraction and transformation processes for event triggers to enable automatic communications blasting through Salesforce Marketing Cloud
• Ensure automation performs precise and timely data extraction and transfer to Salesforce Marketing Cloud
• Support to resolve data automation incident and improve automation efficiency as needed
• Explore new techniques and best practices from the market to enhance existing customer segmentation and automation journey
  
  

• Extract and prepare data for campaign targeting using Python scripts
• Collaborate with internal stakeholders to understand business requirements, define and refine customer segmentation, targeting criteria and journey workflow for customer communications
• Ensure accurate and timely delivery of data, with governance well in place
  
  

• Automate data extraction and transformation processes for event triggers to enable automatic communications blasting through Salesforce Marketing Cloud
• Ensure automation performs precise and timely data extraction and transfer to Salesforce Marketing Cloud
• Support to resolve data automation incident and improve automation efficiency as needed
• Explore new techniques and best practices from the market to enhance existing customer segmentation and automation journey
  
  

• Support the development and enhancement of Power BI dashboard for target audience analysis and campaign performance tracking
• Assist in customer and campaign analysis to uncover insights, summarise key takeaways and support test & learn initiatives for continuous improvement
  
  

• University graduate in Data Analytics, Computer Science, Mathematics, Statistics or related subjects
• Prior working experience in CRM, data and analytics and automation in financial services or consulting firms
• Hands on experience as CRM / Data Analyst with strong skills in Databrick (using Pythons script). Experience with Power BI and SQL is also preferred.
• 2-5 years of relevant working experience
• Attention to details and strong problem-solving skills with a growth mindset to ensure data quality and enable continuous improvement
• Self-motivated and proactive, with a positive attitude
• Advantage with knowledge in Salesforce Marketing Cloud or related digital Marketing Automations platforms
  
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Business Development and Sales
• Industries Insurance

Referrals increase your chances of interviewing at AXA Hong Kong and Macau by 2x

Get notified about new Customer Relationship Management Analyst jobs in Hong Kong, Hong Kong SAR .

Wan Chai District, Hong Kong SAR 1 week ago

Central & Western District, Hong Kong SAR 1 day ago

New Territories, Hong Kong SAR 1 week ago

Hong Kong, Hong Kong SAR HK$45,000.00-HK$46,000.00 4 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Analyst, CRM Data Analysis and Automation role at AXA Hong Kong and Macau

1 day ago Be among the first 25 applicants

Join to apply for the Analyst, CRM Data Analysis and Automation role at AXA Hong Kong and Macau

Get AI-powered advice on this job and more exclusive features.

• Extract and prepare data for campaign targeting using Python scripts
• Collaborate with internal stakeholders to understand business requirements, define and refine customer segmentation, targeting criteria and journey workflow for customer communications
• Ensure accurate and timely delivery of data, with governance well in place
  
• Automate data extraction and transformation processes for event triggers to enable automatic communications blasting through Salesforce Marketing Cloud
• Ensure automation performs precise and timely data extraction and transfer to Salesforce Marketing Cloud
• Support to resolve data automation incident and improve automation efficiency as needed
• Explore new techniques and best practices from the market to enhance existing customer segmentation and automation journey
  

• Extract and prepare data for campaign targeting using Python scripts
• Collaborate with internal stakeholders to understand business requirements, define and refine customer segmentation, targeting criteria and journey workflow for customer communications
• Ensure accurate and timely delivery of data, with governance well in place
  

• Automate data extraction and transformation processes for event triggers to enable automatic communications blasting through Salesforce Marketing Cloud
• Ensure automation performs precise and timely data extraction and transfer to Salesforce Marketing Cloud
• Support to resolve data automation incident and improve automation efficiency as needed
• Explore new techniques and best practices from the market to enhance existing customer segmentation and automation journey
  

• Support the development and enhancement of Power BI dashboard for target audience analysis and campaign performance tracking
• Assist in customer and campaign analysis to uncover insights, summarise key takeaways and support test & learn initiatives for continuous improvement
  

• University graduate in Data Analytics, Computer Science, Mathematics, Statistics or related subjects
• Prior working experience in CRM, data and analytics and automation in financial services or consulting firms
• Hands on experience as CRM / Data Analyst with strong skills in Databrick (using Pythons script). Experience with Power BI and SQL is also preferred.
• 2-5 years of relevant working experience
• Attention to details and strong problem-solving skills with a growth mindset to ensure data quality and enable continuous improvement
• Self-motivated and proactive, with a positive attitude
• Advantage with knowledge in Salesforce Marketing Cloud or related digital Marketing Automations platforms
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Business Development and Sales
• Industries Insurance

Referrals increase your chances of interviewing at AXA Hong Kong and Macau by 2x

Get notified about new Customer Relationship Management Analyst jobs in Hong Kong, Hong Kong SAR .

Wan Chai District, Hong Kong SAR 1 week ago

Central & Western District, Hong Kong SAR 1 day ago

New Territories, Hong Kong SAR 1 week ago

Hong Kong, Hong Kong SAR HK$45,000.00-HK$46,000.00 4 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Senior Specialist/Specialist - Business Process Improvement role at Meiyume

Join to apply for the Senior Specialist/Specialist - Business Process Improvement role at Meiyume

We pride ourselves in being at the forefront of Innovation when it comes to creating bespoke beauty solutions for our partners. If you want to transform and make waves in the beauty industry, and are looking for a company that is Innovative, Exciting, and Results Oriented with excellent Team Spirit, join us at Meiyume! Let us Empower Beauty for A Sustainable Future, together.

Business Process Optimization

• Strategic objective alignment and project impact measurement
• Global improvement project portfolio management
• Identify improvement opportunities, leading Targeted key process improvement projects.
• Oversee all aspects of projects rollout by setting deadlines, assigning responsibilities, coordinating all related stakeholders, designing process, monitoring progress of project, managing risks and alternatives, to ensure the completion of projects within timeframe and budget
• Maintain clear tracking of project budget (operating cost and product cost) throughout the project development phase
• Hold accountable those who must deliver and prevent silos from forming by spending time and effort to nurture team collaboration
• Must seek to clearly establish project priority with management when a conflict occur to allocate resources, to define and set realistic alternatives and project expectations when a resource fail to deliver as expected.
• Able to anticipate execution challenges and counteract these challenges in early stage.
• Escalate to manager/management when there is risk (cost, budget, schedule, quality) to the project
• Project kick off and finalize project charter, provide on-project coaching and achieve project objective
• Regular project update to management
  
  

• Host process improvement training workshop
• Create tailor-made training materials related to Lean Six Sigma
• Ensure process improvement training completion rate
• Consolidate and report out training status of each BU
• Provide local supports and drive local improvement initiatives
• Lead post training project initiation
  
  

• Standardized global KPIs to facilitate internal and external benchmarking
• Site classification model to enable appropriate adaptation of improvement initiatives based on sites’ current position on defined capabilities and transformation curve
• Standardized Manufacturing operation model and management system for optimum performance
• Medium / Long term Manufacturing strategy development for coherent improvement and yearly capex deployment
• Fit for purpose continuous improvement program based on company operation peculiarities
• Global capability synergy and best practice sharing blueprint
  
  

• 5+ years of experience in manufacturing engineering, supply chain or project management
• Extensive experience in charge of project management and to execute project within agreed time frame and cost budgets and to ensure that targeted results are achieved to the satisfaction of all stakeholders
• Knowledge of Lean, 6 Sigma, Total Productivity Management (TPM) or Continuous Process Improvement is a major plus
• Knowledge of process simplification and automation is a plus
• Knowledge of Design Thinking or Rapid Prototyping is a plus
• Excellent communication skills to negotiate with the stakeholders as well convey the objectives with all the team members. The incumbent is the key link between the organization and the people involved in the projects. Openness and directness in the communication style of the project manager will establish transparency which is critical in eliminating ambiguity in the minds of the people involved
• Demonstrate strong verbal, written, analytical skills, critical thinking, influence skill
• Demonstrate a strong drive for results. A can-do attitude
• Fact and data-driven
• Demonstrate good discipline in holding project reviews, timeline, and budget
• Excellent command of written and spoken English, Mandarin, and Cantonese a plus
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Personal Care Product Manufacturing

Referrals increase your chances of interviewing at Meiyume by 2x

New Territories, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 19 hours ago

Hong Kong, Hong Kong SAR
HK$55,000.00
-
HK$5,000.00
1 week ago

Kwai Tsing District, Hong Kong SAR 2 weeks ago

Hong Kong, Hong Kong SAR HK 30,000 - HK 40,000 21 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Senior Specialist/Specialist - Business Process Improvement role at Meiyume

Join to apply for the Senior Specialist/Specialist - Business Process Improvement role at Meiyume

We pride ourselves in being at the forefront of Innovation when it comes to creating bespoke beauty solutions for our partners. If you want to transform and make waves in the beauty industry, and are looking for a company that is Innovative, Exciting, and Results Oriented with excellent Team Spirit, join us at Meiyume! Let us Empower Beauty for A Sustainable Future, together.
Business Process Optimization

• Strategic objective alignment and project impact measurement
• Global improvement project portfolio management
• Identify improvement opportunities, leading Targeted key process improvement projects.
• Oversee all aspects of projects rollout by setting deadlines, assigning responsibilities, coordinating all related stakeholders, designing process, monitoring progress of project, managing risks and alternatives, to ensure the completion of projects within timeframe and budget
• Maintain clear tracking of project budget (operating cost and product cost) throughout the project development phase
• Hold accountable those who must deliver and prevent silos from forming by spending time and effort to nurture team collaboration
• Must seek to clearly establish project priority with management when a conflict occur to allocate resources, to define and set realistic alternatives and project expectations when a resource fail to deliver as expected.
• Able to anticipate execution challenges and counteract these challenges in early stage.
• Escalate to manager/management when there is risk (cost, budget, schedule, quality) to the project
• Project kick off and finalize project charter, provide on-project coaching and achieve project objective
• Regular project update to management
  

• Host process improvement training workshop
• Create tailor-made training materials related to Lean Six Sigma
• Ensure process improvement training completion rate
• Consolidate and report out training status of each BU
• Provide local supports and drive local improvement initiatives
• Lead post training project initiation
  

• Standardized global KPIs to facilitate internal and external benchmarking
• Site classification model to enable appropriate adaptation of improvement initiatives based on sites’ current position on defined capabilities and transformation curve
• Standardized Manufacturing operation model and management system for optimum performance
• Medium / Long term Manufacturing strategy development for coherent improvement and yearly capex deployment
• Fit for purpose continuous improvement program based on company operation peculiarities
• Global capability synergy and best practice sharing blueprint
  

• 5+ years of experience in manufacturing engineering, supply chain or project management
• Extensive experience in charge of project management and to execute project within agreed time frame and cost budgets and to ensure that targeted results are achieved to the satisfaction of all stakeholders
• Knowledge of Lean, 6 Sigma, Total Productivity Management (TPM) or Continuous Process Improvement is a major plus
• Knowledge of process simplification and automation is a plus
• Knowledge of Design Thinking or Rapid Prototyping is a plus
• Excellent communication skills to negotiate with the stakeholders as well convey the objectives with all the team members. The incumbent is the key link between the organization and the people involved in the projects. Openness and directness in the communication style of the project manager will establish transparency which is critical in eliminating ambiguity in the minds of the people involved
• Demonstrate strong verbal, written, analytical skills, critical thinking, influence skill
• Demonstrate a strong drive for results. A can-do attitude
• Fact and data-driven
• Demonstrate good discipline in holding project reviews, timeline, and budget
• Excellent command of written and spoken English, Mandarin, and Cantonese a plus
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Personal Care Product Manufacturing

Referrals increase your chances of interviewing at Meiyume by 2x

New Territories, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 19 hours ago

Hong Kong, Hong Kong SAR
HK$55,000.00
-
HK$5,000.00
1 week ago

Kwai Tsing District, Hong Kong SAR 2 weeks ago

Hong Kong, Hong Kong SAR HK 30,000 - HK 40,000 21 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

1 day ago Be among the first 25 applicants

Lighting up the homes and businesses of Hong Kong since 1890, HK Electric has a long record of providing a safe and highly reliable electricity supply at a reasonable price to customers on Hong Kong and Lamma islands. Since 1997, its power supply reliability rating has been maintained at over 99.999% - one of the best records in the world.

A career in HK Electric is far more than a job. We provide promising and long-term career paths for our employees and enable them to grow with the Company, display their talents and achieve their aspirations.

Responsibilities:

Reporting to the Chief Manager (Process & Inventory Control), the appointee will mainly perform the following duties:

• To perform operational process reviews, conduct audit checks, propose and maintain good warehouse management practices as well as knowledge management infrastructures
• To assist in warehouse automation or improvement projects, e.g. RFID, LoRaWan applications, etc. and prepare training materials related to warehouse systems or procedures
• To assist in the implementation and upgrade of SAP modules including Warehouse Management Module and Material Management Module
• To support the operations of Automated Guided Vehicle (AGV), Automated Guided Forklift (AGF) and Automated Storage and Retrieval System (ASRS)

Requirements:

• Bachelor’s Degree in Industrial Engineering, Quality Management, Operation Management, Supply Management or related disciplines
• A minimum of 4 years’ work experience in process mapping and optimisation, business analysis, management of Warehouse Systems or warehouse automation facilities
• Familiar with the international management standards e.g. ISO9001, 5S, and local safety and environment ordinances and regulations related to warehouse and the logistics industry
• Knowledge of SAP Warehouse / Material Management Module, SAP Supplier Portal, RFID, Automated Guided Vehicle / Forklift and LoRaWan Applications an advantage
• Proficiency in MS Office, Microsoft Project and Microsoft Visio
• Good command of English and Chinese languages, both spoken and written

Candidate with less relevant experience may be considered for the position of Assistant Officer (System & Process Improvement).

Working Location: Ap Lei Chau, transportation to be provided.

Applicants not invited for interview within two months from the application date may consider their applications unsuccessful. All unsuccessful applications will be kept for six months after the date of this advertisement.

We are an equal opportunity employer. Personal data provided by job applicants will be treated in strictest confidence and used only for recruitment-related purposes in accordance with the laws and ordinance of the HKSAR.

• Seniority level Associate

• Employment type Full-time

• Job function Supply Chain, Strategy/Planning, and Quality Assurance
• Industries Utilities, Electric Power Generation, and Electric Power Transmission, Control, and Distribution

Referrals increase your chances of interviewing at The Hongkong Electric Co., Ltd. (HK Electric) by 2x

Get notified about new System Officer jobs in Hong Kong, Hong Kong SAR .

Central & Western District, Hong Kong SAR 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

1 day ago Be among the first 25 applicants

Lighting up the homes and businesses of Hong Kong since 1890, HK Electric has a long record of providing a safe and highly reliable electricity supply at a reasonable price to customers on Hong Kong and Lamma islands. Since 1997, its power supply reliability rating has been maintained at over 99.999% - one of the best records in the world.

A career in HK Electric is far more than a job. We provide promising and long-term career paths for our employees and enable them to grow with the Company, display their talents and achieve their aspirations.

Responsibilities:

Reporting to the Chief Manager (Process & Inventory Control), the appointee will mainly perform the following duties:

• To perform operational process reviews, conduct audit checks, propose and maintain good warehouse management practices as well as knowledge management infrastructures
• To assist in warehouse automation or improvement projects, e.g. RFID, LoRaWan applications, etc. and prepare training materials related to warehouse systems or procedures
• To assist in the implementation and upgrade of SAP modules including Warehouse Management Module and Material Management Module
• To support the operations of Automated Guided Vehicle (AGV), Automated Guided Forklift (AGF) and Automated Storage and Retrieval System (ASRS)

Requirements:

• Bachelor’s Degree in Industrial Engineering, Quality Management, Operation Management, Supply Management or related disciplines
• A minimum of 4 years’ work experience in process mapping and optimisation, business analysis, management of Warehouse Systems or warehouse automation facilities
• Familiar with the international management standards e.g. ISO9001, 5S, and local safety and environment ordinances and regulations related to warehouse and the logistics industry
• Knowledge of SAP Warehouse / Material Management Module, SAP Supplier Portal, RFID, Automated Guided Vehicle / Forklift and LoRaWan Applications an advantage
• Proficiency in MS Office, Microsoft Project and Microsoft Visio
• Good command of English and Chinese languages, both spoken and written

Candidate with less relevant experience may be considered for the position of Assistant Officer (System & Process Improvement).

Working Location: Ap Lei Chau, transportation to be provided.

Applicants not invited for interview within two months from the application date may consider their applications unsuccessful. All unsuccessful applications will be kept for six months after the date of this advertisement.

We are an equal opportunity employer. Personal data provided by job applicants will be treated in strictest confidence and used only for recruitment-related purposes in accordance with the laws and ordinance of the HKSAR.

• Seniority level Associate

• Employment type Full-time

• Job function Supply Chain, Strategy/Planning, and Quality Assurance
• Industries Utilities, Electric Power Generation, and Electric Power Transmission, Control, and Distribution

Referrals increase your chances of interviewing at The Hongkong Electric Co., Ltd. (HK Electric) by 2x

Get notified about new System Officer jobs in Hong Kong, Hong Kong SAR .

Central & Western District, Hong Kong SAR 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Business Process Manager role at Payoneer

Continue with Google Continue with Google

Join to apply for the Business Process Manager role at Payoneer

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets.

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets.

By taking the complexity out of the financial workflows–including everything from global payments and compliance, to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

Payoneer is seeking a talented Business Process Manager to join team. As the APAC Business Process Manager, you will be joining our largest Operations team, using qualitative and quantitative insights to improve our customers’ journeys and operational processes as well as analyze insights from multiple sources to clarify ambiguous problems. The successful candidate will be comfortable switching between thinking strategically about big picture initiatives, executing quickly on tactical opportunities, and troubleshooting operational issues.

This role will be based in our Hong Kong or Seoul (Korea) office.

What You’ll Be Spending Your Time On

• Leading, designing, and executing new business processes, flows, and initiatives mainly cross-operations
• Working with all customer journey units to learn and serve their business needs in the matters of business processes, systems analysis, automation opportunities, and innovation
• Deeply learn the different business flows, look for the relevant data, and analyze main pain points that require improvements
• Design operational processes, including analytical and technological aspects, and manage projects to execute them
• Leading the measurement concept of the customer journey division and working closely with analytics on executing it
• Work with stakeholders across the organization to achieve project goals
  
  

• Bachelors Degree required; MBA preferred
• 4+ years of experience working as Systems Analyst, Process Engineer, or Business Partner in Fintech, SaaS, or Management Consulting
• Excellent analytical skills
• Experience with project management
• Proven ability to assess business needs and translate them into relevant solutions
• Strong interpersonal skills leading and driving execution with cross-functional teams
  
  

• Experience with customer centers and operational processes
• Project management certification (PMP)
• SQL experience
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing

Referrals increase your chances of interviewing at Payoneer by 2x

Get notified about new Business Process Manager jobs in Hong Kong, Hong Kong SAR .

New Territories, Hong Kong SAR 2 weeks ago

Central & Western District, Hong Kong SAR 2 days ago

Hong Kong, Hong Kong SAR HK$55,000 - HK$65,000 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Business Process Manager role at Payoneer

Continue with Google Continue with Google

Join to apply for the Business Process Manager role at Payoneer

About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets.

About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets.
By taking the complexity out of the financial workflows–including everything from global payments and compliance, to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Payoneer is seeking a talented Business Process Manager to join team. As the APAC Business Process Manager, you will be joining our largest Operations team, using qualitative and quantitative insights to improve our customers’ journeys and operational processes as well as analyze insights from multiple sources to clarify ambiguous problems. The successful candidate will be comfortable switching between thinking strategically about big picture initiatives, executing quickly on tactical opportunities, and troubleshooting operational issues.
This role will be based in our Hong Kong or Seoul (Korea) office.
What You’ll Be Spending Your Time On

• Leading, designing, and executing new business processes, flows, and initiatives mainly cross-operations
• Working with all customer journey units to learn and serve their business needs in the matters of business processes, systems analysis, automation opportunities, and innovation
• Deeply learn the different business flows, look for the relevant data, and analyze main pain points that require improvements
• Design operational processes, including analytical and technological aspects, and manage projects to execute them
• Leading the measurement concept of the customer journey division and working closely with analytics on executing it
• Work with stakeholders across the organization to achieve project goals
  

• Bachelors Degree required; MBA preferred
• 4+ years of experience working as Systems Analyst, Process Engineer, or Business Partner in Fintech, SaaS, or Management Consulting
• Excellent analytical skills
• Experience with project management
• Proven ability to assess business needs and translate them into relevant solutions
• Strong interpersonal skills leading and driving execution with cross-functional teams
  

• Experience with customer centers and operational processes
• Project management certification (PMP)
• SQL experience
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing

Referrals increase your chances of interviewing at Payoneer by 2x

Get notified about new Business Process Manager jobs in Hong Kong, Hong Kong SAR .

New Territories, Hong Kong SAR 2 weeks ago

Central & Western District, Hong Kong SAR 2 days ago

Hong Kong, Hong Kong SAR HK$55,000 - HK$65,000 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.