What Jobs are available for Process Design in Hong Kong?

Key Accountabilities:

• Act as a process champion in the assigned area and formulate, review and enhance regularly the policies/procedures to maintain sound operations policies, procedures and systems in alignment with the business objectives with due consideration for striking a balance among efficiency, flexibility, control and customer service.
• Design and implement adequate controls to ensure compliance with new or revised regulatory requirements.
• Ensure operational risks of new banking products / services are adequately addressed and proper internal controls are in place.
• Review existing operations process and initiate system enhancements to streamline processes and improve operational effectiveness, efficiency and productivity.
• Ensure smooth implementation of new policies and procedures, and launching of new products through branch channel with sufficient control in place.
• Identify operation deficiencies, make recommendations and work closely with counterparts and business stakeholders for rectification and continuous improvement.
• Maintain a process library with stock list to housekeep all the related processes, procedures, guidelines and controls and perform regular review.
• Establish controls, monitor and ensure the compliance with AML Policy and the relevant procedures and guidelines issued by Compliance Department.
• Develop procedures and manual for the department/group to get better implementation on AML Policy and the relevant procedures and guidelines when necessary.
• Identify possible weaknesses in operations controls and notify Compliance Department.
• Liaise with relevant parties on preparation for business requirement, testing planning, testing scripts and system rollout preparation for systems, new products and new services.
• Plan and execute and conduct user acceptance tests according to project timeline.
• Review operational efficiency and identifying opportunities for enhancement.
• Identify operation deficiencies and make recommendations for rectification and continuous improvement.
• Act as a team lead on a project base as assigned by supervisor or department head.
• Provide guidance and coaching to other team members as required.

Requirements:

• Preferably a Degree holder or equivalent.
• Minimum 8 years of experience in retail banking or branch operations design and development.
• Thorough knowledge of banking practices, operation system and procedures.
• Understand industry and market developments relating to own function.
• Understand the unique selling points and pricing structures of the Bank's products/ services.
• Good command of both spoken and written English and Chinese (including Putonghua).

For more details about career opportunities with the Bank, please visit our website   Please apply with full resume stating current and expected salaries.

Personal data collected will be used for recruitment related purposes only. Applicants not invited for interview within 6 weeks may consider their applications unsuccessful. However, applicants may be considered for other suitable positions within the Group for a period of not more than 2 years. Personal data will be destroyed at any time after 3 months.

China CITIC Bank International is committed to being an equal opportunities employer and intends to provide a work environment free of unlawful discrimination or harassment.  All employment decisions will be made in a non-discriminatory manner.

Purpose & Overall Relevance For The Organization
At Global Logistics, we oversee the transportation of goods from their country of origin to market distribution centres, utilizing a global network of logistics partners and service providers tailored to various product, market, and customer needs.

End to end Inbound
value stream management & Process Optimization
is a key pillar of our vision. Our goals include:

• Overseeing end-to-end inbound logistics, labeling, and handling value streams, simplifying the operating model while ensuring business processes are aligned and integrated based on Business Architecture requirements.
• Driving continuous improvement and optimizing logistics processes to enhance efficiency, reduce costs, improve customer satisfaction, and foster innovation.

Senior Manager Process Optimization leads
cross-functional projects, manages dependencies, drives change management, and implements innovative solutions.

You will collaborate with Global Logistics, Business Architecture, and wider GSCM and Market teams to continuously improve processes, maximize value, lead projects with best practices, drive user engagement, and ensure future readiness.

Key Responsibilities

• Self-Leadership
• Take initiative in guiding and supporting the team, fostering a culture of collaboration, accountability, and high performance.
• Actively share knowledge, providing constructive feedback in identifying growth opportunities.
• Set clear, measurable goals and regularly assess progress through structured check-ins and open dialogue.
• Project Management:
• Identify & co-plan opportunities with leadership (simplification, harmonization, optimization, automation).
• Lead global, cross-functional projects e2e, applying PM methodology & effective communication.
• Understand project scope, establish business cases, and design project plans.
• Support project execution by planning, coordinating resources and managing financials.
• Monitor project variables and implement corrective actions as needed.
• Finalize and hand over projects, ensuring all documents are approved and stored appropriately.
• Continuous Improvement:
• Lead strategic CI initiatives and deployment in the relevant areas within Inbound logistics scope.
• Co plan & align with senior leadership & project team on deliverables and timelines.
• Review completed projects to capture lessons learned and improve future performance
• Project Manage yearly Tech Demand Planning process for GL by assessing working with business stakeholders & Tech, developing business case & submission of demand.
• Dependency Management
• Identify project dependencies and their impacts, raising issues and co-creating solutions with sponsors.
• Develop contingency plans to manage risks associated with dependencies.
• Resolve conflicts and escalations by proposing solutions to project sponsors.
• Change Management:
• Engage key stakeholders early to gather input, address concerns, and build support.
• Provide training and resources to help users adapt to new processes, tools, or systems.
• Empower change champions within the organization to advocate for change.
• Address resistance proactively by understanding root causes and providing support.
• Implement measures to sustain change over the long term through regular reviews and reinforcement.
• Financials and Controlling:
• Ensure compliance with adidas and SCM standards, e.g., PMO, controlling standards.
• Support appropriate methods for project controlling, e.g., risk analysis, simulation calculations, target-actual comparison.

Key Relationships

• Global Supply Chain Management and Market-based teams
• Business Architecture, Domain Architecture
• Product Owners, Global IT, Supply Chain Intelligence, Data & Analytics teams
• Respective Business Functions
• 3PL, Carriers, External consultants
• Financial Controlling

Knowledge, Skills And Abilities

• Process Improvement: Lead initiatives to identify, analyze, and improve existing business processes to enhance efficiency and effectiveness.
• BPMN Process Mapping: Develop and maintain detailed BPMN (Business Process Model and Notation) diagrams to visually represent business processes & utilize BPMN tools to optimize business processes.
• Leadership and Team Management: Ability to lead, mentor, and develop a high-performing team, fostering a collaborative and productive work environment
• Strategic Planning: Skills in designing and executing logistics strategies that align with organizational goals, including forecasting and risk management
• Problem-Solving: Ability to identify issues, develop solutions, and implement improvements in logistics processes
• Project Management: Recognized program management qualification, experience of robustly managing large budgets and have built processes and people teams to deliver change and transformation for the future
• End-to-End Thinking: Demonstrate a comprehensive understanding of logistics process ensuring seamless integration and optimization at each stage to achieve overall efficiency and effectiveness.
• Attention to Detail: Keen attention to detail to ensure accuracy and efficiency in logistics operations
• Decision-Making: Strong decision-making abilities to make informed choices that enhance logistics performance
• Work in a Fast-Paced Environment: Thrive in dynamic settings by quickly adapting to changing priorities, efficiently managing multiple tasks, and maintaining high performance under pressure to meet tight deadlines and achieve organizational goals
• MS Excel, Power Point, familiarity with Power BI, SAP, Infor Nexus, Copilot and ability to learn new technical tools is a definite asset
• Market knowledge on 3PL, Transportation & Logistics related providers & networks
• Fluent English skills (verbal and written).
• Ability to work with flexibility for global projects

Requisite Education And Qualifications

• University degree with focus on Supply Chain Management/ related areas/ equivalent combination of education and experience.
• Minimum of 7-9 years of progressive work experience in mid-to-large scale program/ project management, in the field of logistics/transport or supply chain industry
• Strong experience with managing teams and managing complex projects related to transportation and process re-engineering.
• Lean/Six Sigma/PMP/PMI certification is a HUGE plus, demonstrating your commitment to professional growth and excellence

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

At Global Logistics, we oversee the transportation of goods from their country of origin to market distribution centres, utilizing a global network of logistics partners and service providers tailored to various product, market, and customer needs.

End to end Inbound

VALUE STREAM MANAGEMENT & PROCESS OPTIMIZATION

is a key pillar of our vision. Our goals include:

• Overseeing end-to-end inbound logistics, labeling, and handling value streams, simplifying the operating model while ensuring business processes are aligned and integrated based on Business Architecture requirements.

• Driving continuous improvement and optimizing logistics processes to enhance efficiency, reduce costs, improve customer satisfaction, and foster innovation.

SENIOR MANAGER PROCESS OPTIMIZATION LEADS

cross-functional projects, manages dependencies, drives change management, and implements innovative solutions.

You will collaborate with Global Logistics, Business Architecture, and wider GSCM and Market teams to continuously improve processes, maximize value, lead projects with best practices, drive user engagement, and ensure future readiness.

KEY RESPONSIBILITIES

:

• SELF-LEADERSHIP

• Take initiative in guiding and supporting the team, fostering a culture of collaboration, accountability, and high performance.

• Actively share knowledge, providing constructive feedback in identifying growth opportunities.

• Set clear, measurable goals and regularly assess progress through structured check-ins and open dialogue.

• PROJECT MANAGEMENT:

• Identify & co-plan opportunities with leadership (simplification, harmonization, optimization, automation).

• Lead global, cross-functional projects e2e, applying PM methodology & effective communication.
• Understand project scope, establish business cases, and design project plans.
• Support project execution by planning, coordinating resources and managing financials.
• Monitor project variables and implement corrective actions as needed.

• Finalize and hand over projects, ensuring all documents are approved and stored appropriately.

• CONTINUOUS IMPROVEMENT:

• Lead strategic CI initiatives and deployment in the relevant areas within Inbound logistics scope.

• Co plan & align with senior leadership & project team on deliverables and timelines.
• Review completed projects to capture lessons learned and improve future performance

• Project Manage yearly Tech Demand Planning process for GL by assessing working with business stakeholders & Tech, developing business case & submission of demand.

• DEPENDENCY MANAGEMENT

• Identify project dependencies and their impacts, raising issues and co-creating solutions with sponsors.

• Develop contingency plans to manage risks associated with dependencies.

• Resolve conflicts and escalations by proposing solutions to project sponsors.

• CHANGE MANAGEMENT:

• Engage key stakeholders early to gather input, address concerns, and build support.

• Provide training and resources to help users adapt to new processes, tools, or systems.
• Empower change champions within the organization to advocate for change.
• Address resistance proactively by understanding root causes and providing support.

• Implement measures to sustain change over the long term through regular reviews and reinforcement.

• FINANCIALS AND CONTROLLING:

• Ensure compliance with adidas and SCM standards, e.g., PMO, controlling standards.

• Support appropriate methods for project controlling, e.g., risk analysis, simulation calculations, target-actual comparison.

KEY RELATIONSHIPS:

• Global Supply Chain Management and Market-based teams
• Business Architecture, Domain Architecture
• Product Owners, Global IT, Supply Chain Intelligence, Data & Analytics teams
• Respective Business Functions
• 3PL, Carriers, External consultants
• Financial Controlling

KNOWLEDGE, SKILLS AND ABILITIES:

• PROCESS IMPROVEMENT

: Lead initiatives to identify, analyze, and improve existing business processes to enhance efficiency and effectiveness.
- BPMN PROCESS MAPPING

: Develop and maintain detailed BPMN (Business Process Model and Notation) diagrams to visually represent business processes & utilize BPMN tools to optimize business processes.
- LEADERSHIP AND TEAM MANAGEMENT

: Ability to lead, mentor, and develop a high-performing team, fostering a collaborative and productive work environment
- STRATEGIC PLANNING

: Skills in designing and executing logistics strategies that align with organizational goals, including forecasting and risk management
- PROBLEM-SOLVING

: Ability to identify issues, develop solutions, and implement improvements in logistics processes
- PROJECT MANAGEMENT

: Recognized program management qualification, experience of robustly managing large budgets and have built processes and people teams to deliver change and transformation for the future
- END-TO-END THINKING

: Demonstrate a comprehensive understanding of logistics process ensuring seamless integration and optimization at each stage to achieve overall efficiency and effectiveness.
- ATTENTION TO DETAIL

: Keen attention to detail to ensure accuracy and efficiency in logistics operations
- DECISION-MAKING

: Strong decision-making abilities to make informed choices that enhance logistics performance
- WORK IN A FAST-PACED ENVIRONMENT

: Thrive in dynamic settings by quickly adapting to changing priorities, efficiently managing multiple tasks, and maintaining high performance under pressure to meet tight deadlines and achieve organizational goals
- MS Excel, Power Point, familiarity with Power BI, SAP, Infor Nexus, Copilot and ability to learn new technical tools is a definite asset
- Market knowledge on 3PL, Transportation & Logistics related providers & networks
- Fluent English skills (verbal and written).
- Ability to work with flexibility for global projects

REQUISITE EDUCATION AND QUALIFICATIONS:

• University degree with focus on Supply Chain Management/ related areas/ equivalent combination of education and experience.
• Minimum of 7-9 years of progressive work experience in mid-to-large scale program/ project management, in the field of logistics/transport or supply chain industry
• Strong experience with managing teams and managing complex projects related to transportation and process re-engineering.
• Lean/Six Sigma/PMP/PMI certification is a HUGE plus, demonstrating your commitment to professional growth and excellence

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

COURAGE: Speak up when you see an opportunity; step up when you see a need.

OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.

INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.

TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.

INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards.

RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.

– CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU –

BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.

JOB TITLE:

Senior Manager Process Optimization, Global SCM & Logistics

BRAND:

LOCATION:

Kwun Tong

TEAM:

General Management & Business Development

STATE:

COUNTRY/REGION:

HK

CONTRACT TYPE:

Full time

NUMBER:

DATE:

Sep 8, 2025

We are looking for a Process Re-engineering Manager to join our client who are in Manufacturing sector.

Duties:

• Creating and implementing operational frameworks and guidelines for seamless collaboration between various teams, including Compliance and Risk Management.
• Leading projects to enhance operational flows, which includes defining user requirements, executing testings, and preparing for rollouts.
• Managing production documentation by writing, updating, and re-engineering manuals and procedures.
• Organizing staff meetings to discuss compliance, operations, and policy updates.
• Providing training and guidance to ensure effective communication of processes to all staff.
• Monitoring and resolving issues raised by Audit, Compliance, and Quality Assurance teams.

Qualifications:

• Bachelor's degree in Business, Industrial Engineering, Operations Management, or related field.
• 8 -10 years of experience in continuous improvement, preferably in a leadership role.
• Strong communication and presentation skills in both Chinese and English.
• Lean Six Sigma Green Belt or PMP certification is a plus.
• Willingness to travel frequently in China and Southeast Asia.

Job Description:

• Establish/ set up the operational framework and guidelines on Lens Manufacturing related policies for the efficient functioning and collaboration between each business line, Compliance, Risk Management and other relevant stakeholders;
• Initiate and take lead on system projects related to operation flow including user requirement preparation, UAT planning/execution and rollout preparation;
• Assist to oversee production procedures and/or manuals functions, including the writing, updating, distribution, and re-engineering of all documentation;
• Arrange staff meetings on issues related to compliance, operations, policy changes, etc. where necessary;
• Drive implementation of global, regional and local initiatives;
• Provide guidance and training to ensure that products and procedures are communicated to staff in a timely manner;
• Monitor and follow up to resolve or clear all outstanding items raised by Audit, Compliance, Quality Assurance team and other relevant stakeholders;
• Prepare and present progress reports, findings, and recommendations to management;

Job Requirements:

• Degree or above in Business Administration, Industrial Engineering, Operations Management or related disciplines;
• Minimum 5 - 8 years in relevant using continuous improvement tools and activities, preferably in a continuous improvement lead position;
• Excellent communication and presentation skills, with the ability to effectively visualize information to management;
• Good command of both written and spoken Chinese and English, communicate with all levels of management, with different cultures and backgrounds;
• Holder of Lean Six Sigma Green Belt or above / Project Management Professional (PMP) certification would be an advantage;
• Candidates with less experience will be consider as Assistance Manager;
• Willing to frequent travel in China or Overseas;

If you are an experienced process improvement professional looking to make a meaningful impact, we encourage you to apply for this exciting opportunity. Click the "Apply Now" button to submit your application.

Are you looking for an exciting opportunity to drive innovation and efficiency in the logistics industry? Join our client's team as a Senior System Analyst and play a crucial role in developing and deploying cutting-edge solutions to support business goals in the air and ocean freight forwarding sector. This position offers a great work-life balance with 5-day work weeks, generous annual leave, and work-from-home options.

• Drive innovation: Independently lead day-to-day activities to identify, evaluate, develop, test, pilot, deploy, and support system and business solutions.
• Manage projects: Oversee solution ideation, data collection and analysis, and business case preparation to improve efficiency and reduce operational costs.
• Continuous improvement: Support the enhancement of operational processes and procedures for the global International Freight Forwarding (IFF) Division.
• Monitor performance: Conduct regular KPI monitoring, collect requirements, and prepare new operating procedures to adapt to changes in the business environment.
• Implement enhancements: Identify and execute improvement opportunities based on user feedback, new ERP features, and data analysis.
• Solution development: Design, develop, and deploy innovative solutions to address business needs.

• Educational background: Degree holder in any discipline, with a preference for Computer Science, Information Technology, Logistics, Project Management, or related fields.
• Industry experience: At least 5 years of relevant experience in Ocean/Air Freight Forwarding, with knowledge of CargoWise One or similar Transportation Management Systems.
• Analytical skills: Strong experience in business process analysis and design, with the ability to think outside the box and solve complex problems.
• Project management: Demonstrated experience in project and team management, preferably with PMP or PRINCE II certification.
• Self-starter: Meticulous individual with excellent presentation skills and the ability to work independently.
• Language proficiency: Fluent in both written and spoken English and Cantonese to effectively communicate with local and international stakeholders.

Our client offers an attractive remuneration package and other benefits, such as:

• Generous annual leave allowance
• Work-from-home options
• 5-day work week

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us

We encourage all qualified candidates to apply, regardless of background or experience level. Your unique perspective could be just what our client is looking for

All information received will be kept strictly confidential and will be used only for employment-related purposes.

Refer A Candidate and Earn $2,000)

Are you passionate about driving operational excellence and enhancing customer experience through innovative process improvements? Join a dynamic team at the forefront of racecourse management, where you'll lead multiple projects, leverage data-driven insights, and foster a culture of continuous improvement. This role offers an exciting opportunity to make a significant impact on business performance in the thrilling world of horse racing and leisure.

• Lead process improvement: Spearhead multiple projects simultaneously, ensuring high-quality delivery within agreed scope, schedule, and budget.
• Optimize operations: Apply continuous improvement methodologies to analyze, streamline, and standardize racecourse management processes for better efficiency.
• Deliver data-driven insights: Conduct detailed analysis and prepare actionable reports to support informed decision-making.
• Implement solutions: Identify process gaps and risks, recommending and implementing effective solutions to drive operational excellence.
• Manage change: Design and execute strategies to facilitate smooth transitions and nurture a culture of continuous improvement.
• Track performance: Establish and monitor KPIs to measure the success of process improvement initiatives.
• Visualize data: Create impactful dashboards and reports using Tableau, Power BI, and Power Platform to communicate project progress and outcomes.
• Foster collaboration: Build strong relationships with cross-functional teams and stakeholders to ensure alignment and buy-in for improvement initiatives.
• Develop talent: Coach and mentor team members to cultivate a data-driven, performance-oriented culture.

• Process improvement expert: At least 8 years of experience in process improvement, project management, or business transformation, ideally in hospitality, leisure, or service industries.
• Project management pro: Proven ability to juggle multiple projects and priorities in a fast-paced environment, working independently to solve complex problems and deliver results.
• Data visualization wizard: Strong analytical skills and experience with business data analytics and visualization tools such as Tableau, Power BI, and Power Platform.
• Certified professional: Lean Six Sigma Green Belt or higher; PMP, Agile, or equivalent certifications are advantageous.
• Collaborative leader: Demonstrated success in stakeholder management, cross-functional collaboration, and change management.
• Educational background: Bachelor's degree in Business Management, Operations Management, Data Analytics or a related discipline.
• Language skills: Proficiency in English and Cantonese to effectively communicate with diverse stakeholders and team members.

Our client offers an attractive remuneration package and other benefits, such as:

• Generous annual leave package
• Opportunities for professional development and career growth
• Chance to work with cutting-edge technology and data analytics tools
• Dynamic and innovative work environment in the exciting world of horse racing and leisure

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us

We encourage applications from candidates of all backgrounds and experiences who are passionate about process improvement and driving operational excellence.

All information received will be kept strictly confidential and will be used only for employment-related purposes.

Refer A Candidate and Earn $2,000)

Company description:

The Hong Kong Jockey Club

Job description:

Job Summary

The Manager, Business Process Improvement, is a key member of the Racecourse Management team, responsible for leading and supporting process improvement initiatives that drive operational excellence, enhance customer experience, and optimize business performance. This role requires strong project management, analytical, and stakeholder engagement skills, as well as the ability to manage multiple projects concurrently in a dynamic, cross-functional environment. The Manager will leverage data-driven insights and digital tools to deliver measurable outcomes and foster a culture of continuous improvement.

The Job

• Lead and manage multiple process improvement projects simultaneously, ensuring timely and high-quality delivery within agreed scope, schedule, and budget.
• Apply continuous improvement methodologies to analyze, optimize, and standardize racecourse management processes to drive better efficiency and consistency.
• Conduct detailed data analysis and performance studies; prepare accurate management reports and actionable insights to support decision-making.
• Identify and address process gaps, risks, and non-conformities to recommend and implement effective solutions.
• Manage projects from planning, execution, monitoring, benefit realization and tracking results to ensure operational objectives are met.
• Design and implement change management strategies to facilitate smooth transitions and foster a culture of continuous improvement.
• Establish and track KPIs and performance metrics to monitor the success of process improvement initiatives.
• Prepare and present regular reports by using Tableau, Power BI, and Power Platform to develop dashboards, automate reporting on project progress, risks, and results and outcomes to management and stakeholders.
• Collaborate with cross-functional teams and build strong relationships with internal and external stakeholders to ensure alignment and buy-in for improvement initiatives.
• Coach and mentor team members to foster a data-driven, performance-oriented culture.
• Undertake other projects or assignments as directed by the supervisors.

About You

• At least 8 years of experience in process improvement, project management, or business transformation, ideally in hospitality, leisure, or service industries.
• Proven ability to manage multiple projects and priorities concurrently in a fast-paced environment, and to work independently, solve complex problems, and deliver results.
• Strong analytical skills, attention to detail, and experience with business data analytics and visualization tools such as Tableau, Power BI, and Power Platform.
• Lean Six Sigma Green Belt or higher; PMP, Agile, or equivalent certifications are advantageous.
• Demonstrated success in stakeholder management, cross-functional collaboration, and change management.
• Bachelor's degree in Business Management, Operations Management, Data Analytics or a related discipline.

Terms of employment

The level of appointment will be commensurate with qualifications and experience.

Other Details

Only shortlisted candidates will be notified.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.

Your new company

• Our client is looking for a motivated and detail-oriented Assistant Project Manager to join their Business Process Improvement team. This role focuses on manual writing, enhancing operational efficiency and supporting strategic initiatives across operations related to Loans, Credit and Transformations.

Your new role

• Assist in planning, executing, and monitoring business process improvement projects.
• Analyse existing workflows and identify opportunities for optimisation and development.
• Prepare project documentation, progress reports, and training materials.
• Facilitate change management and ensure smooth transition of new processes.
• Collaborate with internal teams and external stakeholders to gather requirements and ensure project alignment.
• Support implementation of enhancements to payment systems and related processes.

What you'll need to succeed

• Bachelor's degree in Business Administration, Information Systems, or related discipline.
• Minimum 2 years of experience in project coordination, business analysis, or process improvement.
• Sound knowledge of corporate Loans, Credit and Transformation.
• Strong analytical, communication, and stakeholder management skills.
• Experience in financial services operations is an advantage.

What you need to do now

• If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Keith Ho now @ Alternatively, you can send Keith your CV to If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.