What Jobs are available for Process Manager in Hong Kong?

Job Description:

• Establish/ set up the operational framework and guidelines on Lens Manufacturing related policies for the efficient functioning and collaboration between each business line, Compliance, Risk Management and other relevant stakeholders;
• Initiate and take lead on system projects related to operation flow including user requirement preparation, UAT planning/execution and rollout preparation;
• Assist to oversee production procedures and/or manuals functions, including the writing, updating, distribution, and re-engineering of all documentation;
• Arrange staff meetings on issues related to compliance, operations, policy changes, etc. where necessary;
• Drive implementation of global, regional and local initiatives;
• Provide guidance and training to ensure that products and procedures are communicated to staff in a timely manner;
• Monitor and follow up to resolve or clear all outstanding items raised by Audit, Compliance, Quality Assurance team and other relevant stakeholders;
• Prepare and present progress reports, findings, and recommendations to management;

Job Requirements:

• Degree or above in Business Administration, Industrial Engineering, Operations Management or related disciplines;
• Minimum 5 - 8 years in relevant using continuous improvement tools and activities, preferably in a continuous improvement lead position;
• Excellent communication and presentation skills, with the ability to effectively visualize information to management;
• Good command of both written and spoken Chinese and English, communicate with all levels of management, with different cultures and backgrounds;
• Holder of Lean Six Sigma Green Belt or above / Project Management Professional (PMP) certification would be an advantage;
• Candidates with less experience will be consider as Assistance Manager;
• Willing to frequent travel in China or Overseas;

If you are an experienced process improvement professional looking to make a meaningful impact, we encourage you to apply for this exciting opportunity. Click the "Apply Now" button to submit your application.

About the Client

Our client is a renowned organization with global presence over the years where they have established a dominant market position in their domain. Due to a continued global business expansion and digital transformation strategies, they are now recruiting an IT Systems and Supply Chain Process Manager

About the Role

Reporting to the department head, you will be a SAP professional with deep expertise in SAP logistics modules (SD/MM) to lead and deliver complex implementation projects within the retail or FMCG sectors. You will bring a comprehensive understanding of SAP systems and integration architecture, along with hands-on experience across multiple full-cycle implementations. Lead and execute end-to-end SAP SD/MM implementation projects from requirement gathering to post-go-live support. Collaborate with cross-functional teams, including retail business process owners, IT, and external consultants, to ensure seamless integration and system optimization. Provide subject matter expertise on SAP SD/MM functionalities, configuration, and integration points with other modules. Support system enhancements, change requests, and process improvements to drive business performance. Act as a trusted advisor to clients and stakeholders, guiding them through SAP best practices and solution roadmaps.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Proven track record of leading or participating in 8-10 years full end-to-end SAP SD/MM implementation projects
• Deep knowledge of SAP logistics processes, system configuration, and integration within the Retail or FMCG industries will be preferred
• Experience transitioning from consulting to an in-house IT role in a retail environment is highly preferred
• Strong analytical, problem-solving, and communication skills.
• Good command in Chinese and English

Click "Apply Now" to apply for this position or call Karen Cheng at for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.

Are you passionate about driving operational excellence and enhancing customer experience through innovative process improvements? Join a dynamic team at the forefront of racecourse management, where you'll lead multiple projects, leverage data-driven insights, and foster a culture of continuous improvement. This role offers an exciting opportunity to make a significant impact on business performance in the thrilling world of horse racing and leisure.

• Lead process improvement: Spearhead multiple projects simultaneously, ensuring high-quality delivery within agreed scope, schedule, and budget.
• Optimize operations: Apply continuous improvement methodologies to analyze, streamline, and standardize racecourse management processes for better efficiency.
• Deliver data-driven insights: Conduct detailed analysis and prepare actionable reports to support informed decision-making.
• Implement solutions: Identify process gaps and risks, recommending and implementing effective solutions to drive operational excellence.
• Manage change: Design and execute strategies to facilitate smooth transitions and nurture a culture of continuous improvement.
• Track performance: Establish and monitor KPIs to measure the success of process improvement initiatives.
• Visualize data: Create impactful dashboards and reports using Tableau, Power BI, and Power Platform to communicate project progress and outcomes.
• Foster collaboration: Build strong relationships with cross-functional teams and stakeholders to ensure alignment and buy-in for improvement initiatives.
• Develop talent: Coach and mentor team members to cultivate a data-driven, performance-oriented culture.

• Process improvement expert: At least 8 years of experience in process improvement, project management, or business transformation, ideally in hospitality, leisure, or service industries.
• Project management pro: Proven ability to juggle multiple projects and priorities in a fast-paced environment, working independently to solve complex problems and deliver results.
• Data visualization wizard: Strong analytical skills and experience with business data analytics and visualization tools such as Tableau, Power BI, and Power Platform.
• Certified professional: Lean Six Sigma Green Belt or higher; PMP, Agile, or equivalent certifications are advantageous.
• Collaborative leader: Demonstrated success in stakeholder management, cross-functional collaboration, and change management.
• Educational background: Bachelor's degree in Business Management, Operations Management, Data Analytics or a related discipline.
• Language skills: Proficiency in English and Cantonese to effectively communicate with diverse stakeholders and team members.

Our client offers an attractive remuneration package and other benefits, such as:

• Generous annual leave package
• Opportunities for professional development and career growth
• Chance to work with cutting-edge technology and data analytics tools
• Dynamic and innovative work environment in the exciting world of horse racing and leisure

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us

We encourage applications from candidates of all backgrounds and experiences who are passionate about process improvement and driving operational excellence.

All information received will be kept strictly confidential and will be used only for employment-related purposes.

Refer A Candidate and Earn $2,000)

Company description:

The Hong Kong Jockey Club

Job description:

Job Summary

The Manager, Business Process Improvement, is a key member of the Racecourse Management team, responsible for leading and supporting process improvement initiatives that drive operational excellence, enhance customer experience, and optimize business performance. This role requires strong project management, analytical, and stakeholder engagement skills, as well as the ability to manage multiple projects concurrently in a dynamic, cross-functional environment. The Manager will leverage data-driven insights and digital tools to deliver measurable outcomes and foster a culture of continuous improvement.

The Job

• Lead and manage multiple process improvement projects simultaneously, ensuring timely and high-quality delivery within agreed scope, schedule, and budget.
• Apply continuous improvement methodologies to analyze, optimize, and standardize racecourse management processes to drive better efficiency and consistency.
• Conduct detailed data analysis and performance studies; prepare accurate management reports and actionable insights to support decision-making.
• Identify and address process gaps, risks, and non-conformities to recommend and implement effective solutions.
• Manage projects from planning, execution, monitoring, benefit realization and tracking results to ensure operational objectives are met.
• Design and implement change management strategies to facilitate smooth transitions and foster a culture of continuous improvement.
• Establish and track KPIs and performance metrics to monitor the success of process improvement initiatives.
• Prepare and present regular reports by using Tableau, Power BI, and Power Platform to develop dashboards, automate reporting on project progress, risks, and results and outcomes to management and stakeholders.
• Collaborate with cross-functional teams and build strong relationships with internal and external stakeholders to ensure alignment and buy-in for improvement initiatives.
• Coach and mentor team members to foster a data-driven, performance-oriented culture.
• Undertake other projects or assignments as directed by the supervisors.

About You

• At least 8 years of experience in process improvement, project management, or business transformation, ideally in hospitality, leisure, or service industries.
• Proven ability to manage multiple projects and priorities concurrently in a fast-paced environment, and to work independently, solve complex problems, and deliver results.
• Strong analytical skills, attention to detail, and experience with business data analytics and visualization tools such as Tableau, Power BI, and Power Platform.
• Lean Six Sigma Green Belt or higher; PMP, Agile, or equivalent certifications are advantageous.
• Demonstrated success in stakeholder management, cross-functional collaboration, and change management.
• Bachelor's degree in Business Management, Operations Management, Data Analytics or a related discipline.

Terms of employment

The level of appointment will be commensurate with qualifications and experience.

Other Details

Only shortlisted candidates will be notified.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.

Company Overview

iAdvantage Limited (互聯優勢有限公司) ("iAdvantage") is the wholly-owned subsidiary of SUNeVision Holdings Ltd (SEHK:1686).

iAdvantage is an eminent IT Infrastructure Provider (IIP) in Asia. We are one of the largest and leading data center service providers in Hong Kong. Established in 1999, we are dedicated to offering quality total data center solutions with associated internet access and managed services to multinational corporations and local corporate customers.

We are looking for a skilled Process Management Manager to drive, implement, and continuously improve process management initiatives across the organization. The Manager will play a hands-on role in streamlining workflows, ensuring compliance, supporting staff, and leveraging technology to enhance efficiency and audit readiness.

Responsibilities:

• Design, document, and optimize business processes across multiple functions (Infrastructure, Operations, Governance, Service Delivery, Knowledge Management) to achieve business goals
• Identify process gaps and inconsistencies; propose and implement improvements
• Lead and facilitate process mapping, workflow analysis, and reengineering projects
• Ensure all processes comply with internal policies and external regulations
• Develop and deliver training materials to enhance staff understanding and adoption of processes
• Provide direct support to teams in troubleshooting and resolving process-related issues
• Work closely with Facility Management, Technology, HR, Customer Success, Internal Audit, and other teams

Requirements:

• Bachelor's degree in Business, Engineering, Operations Management, or related field
• 8+ years of hands-on experience in process management, business process improvement, or operations
• Strong knowledge of process mapping, workflow tools, and process automation technologies
• Experience in facility management, data center operations, or service management is considered an asset
• Excellent analytical, problem-solving, and project management skills
• Strong communication and stakeholder engagement abilities
• Proactive, detail-oriented, and comfortable working in a dynamic, cross-functional environment

Good remuneration and attractive fringe benefits will be offered to the successful applicant. Interested parties please apply with full resume, present & expected salary, available date by clicking "Apply Now". For further information, please visit our company website:

We are an equal opportunity employer and welcome applications from all qualified candidates. All personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 3 months may consider their applications unsuccessful. All personal data collected will be destroyed within 12 months.

We are looking for a skilled Process Management Manager to drive, implement, and continuously improve process management initiatives across the organization. The Manager will play a hands-on role in streamlining workflows, ensuring compliance, supporting staff, and leveraging technology to enhance efficiency and audit readiness.

Responsibilities:

• Design, document, and optimize business processes across multiple functions (Infrastructure, Operations, Governance, Service Delivery, Knowledge Management) to achieve business goals
• Identify process gaps and inconsistencies; propose and implement improvements
• Lead and facilitate process mapping, workflow analysis, and reengineering projects
• Ensure all processes comply with internal policies and external regulations
• Develop and deliver training materials to enhance staff understanding and adoption of processes
• Provide direct support to teams in troubleshooting and resolving process-related issues
• Work closely with Facility Management, Technology, HR, Customer Success, Internal Audit, and other teams

Requirements:

• Bachelor's degree in Business, Engineering, Operations Management, or related field
• 8+ years of hands-on experience in process management, business process improvement, or operations
• Strong knowledge of process mapping, workflow tools, and process automation technologies
• Experience in facility management, data center operations, or service management is considered an asset
• Excellent analytical, problem-solving, and project management skills
• Strong communication and stakeholder engagement abilities
• Proactive, detail-oriented, and comfortable working in a dynamic, cross-functional environment

l

Reports To: Head of EEX Design, Insights & Governance

Department: People Department (PPL)

The Employee Data & Process Governance Manager ensures all activities with People department (PPL) adhere to People Policies & Manuals (PPM), regulatory requirements, and data governance standards through audits, risk oversight, and controls enforcement.

As the Risk & Compliance Champion for the People Department, this role coordinates all audit activities with Group Internal Audit (GIA) and all risk matters with Group Opportunities & Risk (GOR).

As an Employee Data & Process Governance Manager, you will drive Employee Data Governance initiatives through working closely with the Data Protection Office (DPO) and governs the employee data handling operation including principles and processes, data access to ensure compliance with Data Governance principles, company guidelines, and privacy law. You also accountable for setting up Data Quality processes to drive improvement in quality of employee data across the company.

People Governance

• Act as PPL Departmental contact on all audit-related matters, including co-ordinating with GIA team on clarifying audit findings, developing action plans and leading other PPL team members to ensure findings are closed within stipulated timelines
• Collaborate with PPL COE as well as other stakeholders to ensure policies and internal practices/guidelines are developed and updated to meet the requirements set by internal audit, as required
• Escalating and following up where necessary, chairing team meetings to discuss and progress actions, and reporting on progress to Senior People Leadership on a regular basis
• Act as the PPL Departmental contact for Group Opportunity & Risk (GOR) on People-related risk matters, ensuring adherence to company policies and internal PPM/SOPs through regular compliance audits
• Lead risk assessments for PPL processes, manage the department's risk register and ensuring controls are effective, timely reporting of high-risk issues to Senior People Leadership and GOR

Employee Data Governance

• Lead the Centre of Excellence for all employee data governance matters, including setting up the data quality framework and promoting a strong data quality culture
• Review and collaborate with the Data Protection Officer and PPL COE to review Privacy Impact Assessment submissions, drive process changes in data protection regulations, and ensure compliance with data governance principles
• Guide and collaborate with BU, IT, and DGT on Analytic Data Governance initiatives, including Data Classification assignments and drive continuous improvement in employee data handling and data access request standardization
• Manage the documentation of employee data handling processes, maintain Record of Processing Activities, access control registration, and data retention periods, and ensure compliance with company policies and privacy law
• Collaborate with PPL COE, Group Legal & Compliance, IT and other key stakeholders across the company to develop and maintain employee data privacy guidelines and polices

• Degree holder with a minimum 10 years' HR related experience including HR data governance and policy set up
• Methodological with strong attention to detail and demonstrates experience in developing processes that meet business needs
• Experience leading the implementation of new policy and data governance model, in a large-scale organisation, with a global or multi-geography footprint
• Strong knowledge of privacy law and practice, especially in GDPR, PIPL requirement
• Strong knowledge of the HR technology / digital employee experiences industry landscape, trends tools and techniques preferred
• Strong communication skills
• Excellent stakeholder management capabilities and ability to connect with and influence multiple stakeholders
• Strong analytical and problem-solving skills
• Strong project management skills
• Fluent in spoken and written English

Application Deadline: 7 Oct 2025

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.

Responsibilities:

• Daily Operations:
  Manage all settlement operations (Equities, OTC, FICC) and collateral management
• Strategic Development:
  Lead initiatives to enhance market structures, maintain market integrity, and streamline post-trade processing.
• Market Analysis:
  Evaluate the evolving global market landscape, anticipate regulatory changes, and develop strategies to address the needs of market participants.
• Stakeholder Engagement:
  Build and maintain relationships with a diverse range of stakeholders, including IT teams, clearing participants, regulators, and industry bodies, ensuring effective communication and collaboration.
• Project Management:
  Oversee project planning, budgeting, and execution, ensuring compliance with timelines and processes while fostering accountability across divisions.

Requirements:

• Bachelor's degree holder
• Minimum of 10 years of operations / transformation / project management in financial markets
• Exceptional analytical, problem-solving, and logical thinking abilities.
• Proficiency in written and spoken English is essential; knowledge of Chinese (Both Cantonese and Mandarin)
• Strong presentation and influence skills, with the capability to articulate complex ideas effectively.
• Proactive, detail-oriented, and skilled at building effective relationships with various stakeholders.

Apply Today

To apply online, please click the 'Apply' button. Please note that only short-listed candidates will be contacted.

To train and develop a team of professional operations management so as to facilitate the growth of the Manned Security Solutions business.

As G4S Operations Management Trainee, you will be provided with:

-Familiarization

To provide intensive opportunities for the Operations Management Trainee to familiarize with the operations of different departments;

-Job Rotation

• To provide a practical way to understand the operations. Operations Management Trainee will learn generic knowledge and acquire on-the-job experience under the guidance of managers;

-Training & Development

• To consolidate Operations Management Trainee's career fundamental. G4S also support Operations Management Trainee further studies by providing them with study sponsorship, aiming at developing them to be a well-trained leader;
• A Internal Training and external training programme will be provided to the Operations Management Trainee

Requirements :

• Degree holder or above or any equivalent academic qualification
• Proficiency in spoken and written Chinese and English and computer applications (etc Chrome Office / MS Office)
• Self-motivated, strive to drive service improvement and make changes, willing to meet challenges and deliver results
• Able to work under pressure, can work independently with high flexibility and good people management skill
• Holder of HK driving license class 1 or 1A is an advantage (Candidate without driving license is expected to obtain a driving license within 1 year)
• Shift Duty is required

Our Company is an equal opportunity employer and welcomes applications from all qualified candidates.  The personal data provided will be used for consideration in your application for the applied post and other suitable positions in the G4S.  Applications who are not invited for interview within 6 weeks may consider their applications unsuccessful.  All personal data of unsuccessful candidates will be destroyed after 6 months.