220 Program Assistants jobs in Hong Kong
Program Manager
Posted 18 days ago
Job Viewed
Job Description
Overview
Join to apply for the Program Manager role at Cognizant .
Responsibilities- Lead the development and execution of customer experience programs to enhance client satisfaction and loyalty.
- Oversee cross-functional teams to ensure seamless program implementation and alignment with business objectives.
- Provide strategic direction and guidance to program managers, ensuring projects are delivered on time and within scope.
- Collaborate with stakeholders to identify opportunities for process improvements and innovation in customer experience.
- Analyze program performance metrics to assess effectiveness and implement necessary adjustments for continuous improvement.
- Develop and maintain strong relationships with key clients to understand their needs and tailor programs accordingly.
- Ensure compliance with industry standards and company policies in all program activities.
- Facilitate regular meetings and communication channels to keep all team members informed and engaged.
- Drive the adoption of best practices in program management to enhance efficiency and effectiveness.
- Monitor market trends and competitor activities to inform strategic decision-making and program adjustments.
- Prepare and present detailed reports on program status and outcomes to senior leadership.
- Mentor and coach team members to foster professional growth and development.
- Utilize data-driven insights to optimize program strategies and achieve desired outcomes.
- Possess a deep understanding of customer experience management and program management principles.
- Demonstrate strong analytical skills to interpret complex data and derive actionable insights.
- Exhibit excellent communication and interpersonal skills to effectively collaborate with diverse teams.
- Have a proven track record of successfully managing large-scale programs in a corporate environment.
- Show proficiency in project management tools and methodologies to streamline processes.
- Display a high level of adaptability to navigate dynamic business environments.
- Hold a relevant degree in business, management, or a related field.
- Mid-Senior level
- Full-time
- Project Management and Information Technology
- IT Services and IT Consulting and Business Consulting and Services
Program Manager
Posted 18 days ago
Job Viewed
Job Description
- Responsible for manufacturing site product transfers.
- Plan and manage production transfers between different overseas facilities.
- Work closely with overseas factories, including engineering, quality, operations, sales, and purchasing teams to meet project objectives.
- Create comprehensive project plans, including schedules, budgets, and scope definitions.
- Develop, implement, and improve program management processes and procedures.
- Collaborate with internal and external partners to generate clear program definitions and requirements.
- Provide operational support to ensure smooth production in overseas operations.
- Direct and coordinate activities of program personnel to ensure projects progress on schedule and within prescribed budgets.
- Prepare project reports for management and internal use.
- Confer with program personnel to provide advice and resolve problems.
- Bachelor’s degree in Engineering (Manufacturing or Electrical preferred).
- 5+ years of experience in managing cross-functional projects.
- Proven experience in factory operations, particularly in Chinese factories.
- Experience in managing or working with overseas factories is a plus.
- Demonstrated experience in transferring production processes to overseas facilities.
- Proficient in English, Cantonese, and Mandarin (speaking, reading, and writing).
- Ability to manage all aspects of internal and external communications during different phases of the program.
- Well-organized with strong coordination skills.
- Willingness to travel and ability to work flexible hours to accommodate different time zones.
- Mid-Senior level
- Full-time
- Product Management
- Production
- Project Management
- Manufacturing
- Computers and Electronics Manufacturing
Referrals increase your chances of interviewing at Computime Group Limited by 2x
Kowloon City District, Hong Kong SAR
#J-18808-LjbffrProgram Manager
Posted 22 days ago
Job Viewed
Job Description
Join to apply for the Program Manager role at Infosys
1 day ago Be among the first 25 applicants
Join to apply for the Program Manager role at Infosys
ABOUT INFOSYS:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Job Description
ABOUT INFOSYS:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Visit to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
Roles And Responsibilities
- Program Governance - Develop and carry out detailed program management plan; secures signoffs with program sponsors. Sets up implementation mechanisms IN ORDER TO ensure that defined process is followed by the program team while executing various activities.
- Client Management - Identifies relationship needs, explores relationship opportunities and formulates action plans. Contributes to definition of business case & program charter alignment IN ORDER TO build and strengthen client relationships.
- Scope Management - Coordinates with track owners, seeks inputs, compiles & constructs scope document including hard & soft commitments. Secures sign off from all the relevant stakeholders. Establishes downstream and upstream traceability. Conducts scope reviews on periodic basis to ensure delivery is as per plan. Escalates items with low requirement stability IN ORDER TO ensure the program delivers on the defined scope.
- Schedule Management - Draws a master schedule; coordinates and conducts meetings with individual track owners to detail out the stated milestones, calls out dependencies, compiles & seeks signoff to baseline the document. Conducts periodic reviews, captures deviations & escalates exceptional deviations. Analyzes the program charter, business case, and proposal. Collates and documents the expected benefits for the program. Identifies, analyzes and documents cross project dependencies. Prepare & execute/ facilitate (Scheduling& conducting meetings, preparing artifacts) various activities as per the communication plan IN ORDER TO help meet program goals and schedule integrity.
- Configuration Management - Ensures that the configuration plan is followed and the artifacts recorded IN ORDER TO ensure integrity of the documents/code & other artifacts of the program. Identifies, executes and reports on continuous improvement activities & conducts quality audits IN ORDER TO ensure overall quality metrics applied to the program are met.
- Program Change Management - Receives change requests, facilitates impact analysis, schedules change control meetings, tracks the change request and ensures the relevant documents are updated IN ORDER TO close the change requests.
- Risk Management - Sets up the tracking mechanism; log, name and characterize (Qualitative & Quantitative) risks. Seeks inputs as required (for complex risks: medium to high exposure risks) and proposes a risk mitigation plan. Identifies key stakeholders and defines the disposition of each of the stakeholders to the program. Prepares action plans to engage & influence the stakeholders per disposition. Track, escalate and report risks/ issues to respective stakeholders IN ORDER TO clearly identify and mitigate adverse impact to program.
- Contract Management & Vendor Management - Identifies the contract parameters that have material impact to program delivers. Prioritizes the parameters and sets up controls to proactively identify contract adherence issues. Identifies key partners both within and outside of contracts who have material impact to the program. Builds formal & informal partnerships IN ORDER TO ensure program dependencies are co-coordinated and executed and economic objectives of the contracted program are met.
- Resource Management - Receives FTE requirement estimates from individual tracks & compiles on-boarding artifacts. Executes on-boarding process, updates & provides timely inputs to support units like unit BP- HR. Determines & tracks hardware and software infrastructure needs such as machine spares, licenses & accesses IN ORDER TO ensure that the program has the required and appropriate resources.
- People Management - Enables ongoing competency development of the team. Implements coaching and mentoring frameworks within the program and personally spends adequate time on coaching and mentoring the next level of employees. Enables cross vertical/ unit integration of the teams. Identifies training needs, ensures individual ITP/ certification plans are developed in conjunction with the loaning unit. Communicates and ensure adherence to organization policies and processes IN ORDER TO ensure engaged employees to deliver business results.
Essential:
- Bachelor’s degree in business administration or related field
- 5+ years in an advanced management role (preference given to those with program management experience)
- Exceptional leadership, time management, facilitation, and organizational skills
- Outstanding working knowledge of change management principles and performance evaluation processes
- Master’s degree in business administration or related field
- Previous stakeholder management skills
- Excellent customer interfacing skills.
- Excellent written and verbal communication skills.
- Strong attention to detail and outstanding analytical and Problem-solving skills.
At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email
Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.
“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.” Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Project Management and Information Technology
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at Infosys by 2x
Sign in to set job alerts for “Program Manager” roles. Senior Manager, Project Delivery Asia – D365 Program Senior Manager/ Manager, Special Project (Project Management Office)Kowloon City District, Hong Kong SAR 1 week ago
Project Manager / Technical Business Analyst - Project Management & Services Senior Project Manager (Banking - Regional Delivery) Senior Manager, Charities (Project Management, The Palace Museum in Beijing) Senior Service Delivery Manager / Global Alternative Fund Manager to Senior Manager, Basel ProjectSha Tin District, Hong Kong SAR 2 weeks ago
IT Project Manager (Cloud / SaaS Delivery - Banking) Insurance Project Manager / Programme Manager (Junior to Senior Level) Senior Data & AI Program Manager - Data Science & GovernanceWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrProgram Manager

Posted 4 days ago
Job Viewed
Job Description
+ Lead the development and execution of customer experience programs to enhance client satisfaction and loyalty.
+ Oversee cross-functional teams to ensure seamless program implementation and alignment with business objectives.
+ Provide strategic direction and guidance to program managers, ensuring projects are delivered on time and within scope.
+ Collaborate with stakeholders to identify opportunities for process improvements and innovation in customer experience.
+ Analyze program performance metrics to assess effectiveness and implement necessary adjustments for continuous improvement.
+ Develop and maintain strong relationships with key clients to understand their needs and tailor programs accordingly.
+ Ensure compliance with industry standards and company policies in all program activities.
+ Facilitate regular meetings and communication channels to keep all team members informed and engaged.
+ Drive the adoption of best practices in program management to enhance efficiency and effectiveness.
+ Monitor market trends and competitor activities to inform strategic decision-making and program adjustments.
+ Prepare and present detailed reports on program status and outcomes to senior leadership.
+ Mentor and coach team members to foster professional growth and development.
+ Utilize data-driven insights to optimize program strategies and achieve desired outcomes.
**Qualifications**
+ Possess a deep understanding of customer experience management and program management principles.
+ Demonstrate strong analytical skills to interpret complex data and derive actionable insights.
+ Exhibit excellent communication and interpersonal skills to effectively collaborate with diverse teams.
+ Have a proven track record of successfully managing large-scale programs in a corporate environment.
+ Show proficiency in project management tools and methodologies to streamline processes.
+ Display a high level of adaptability to navigate dynamic business environments.
+ Hold a relevant degree in business, management, or a related field.#LI-AL1
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Program Manager
Posted 5 days ago
Job Viewed
Job Description
Join to apply for the Program Manager role at Infosys
1 day ago Be among the first 25 applicants
Join to apply for the Program Manager role at Infosys
ABOUT INFOSYS:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Job Description
ABOUT INFOSYS:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Visit to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
Roles And Responsibilities
- Program Governance - Develop and carry out detailed program management plan; secures signoffs with program sponsors. Sets up implementation mechanisms IN ORDER TO ensure that defined process is followed by the program team while executing various activities.
- Client Management - Identifies relationship needs, explores relationship opportunities and formulates action plans. Contributes to definition of business case & program charter alignment IN ORDER TO build and strengthen client relationships.
- Scope Management - Coordinates with track owners, seeks inputs, compiles & constructs scope document including hard & soft commitments. Secures sign off from all the relevant stakeholders. Establishes downstream and upstream traceability. Conducts scope reviews on periodic basis to ensure delivery is as per plan. Escalates items with low requirement stability IN ORDER TO ensure the program delivers on the defined scope.
- Schedule Management - Draws a master schedule; coordinates and conducts meetings with individual track owners to detail out the stated milestones, calls out dependencies, compiles & seeks signoff to baseline the document. Conducts periodic reviews, captures deviations & escalates exceptional deviations. Analyzes the program charter, business case, and proposal. Collates and documents the expected benefits for the program. Identifies, analyzes and documents cross project dependencies. Prepare & execute/ facilitate (Scheduling& conducting meetings, preparing artifacts) various activities as per the communication plan IN ORDER TO help meet program goals and schedule integrity.
- Configuration Management - Ensures that the configuration plan is followed and the artifacts recorded IN ORDER TO ensure integrity of the documents/code & other artifacts of the program. Identifies, executes and reports on continuous improvement activities & conducts quality audits IN ORDER TO ensure overall quality metrics applied to the program are met.
- Program Change Management - Receives change requests, facilitates impact analysis, schedules change control meetings, tracks the change request and ensures the relevant documents are updated IN ORDER TO close the change requests.
- Risk Management - Sets up the tracking mechanism; log, name and characterize (Qualitative & Quantitative) risks. Seeks inputs as required (for complex risks: medium to high exposure risks) and proposes a risk mitigation plan. Identifies key stakeholders and defines the disposition of each of the stakeholders to the program. Prepares action plans to engage & influence the stakeholders per disposition. Track, escalate and report risks/ issues to respective stakeholders IN ORDER TO clearly identify and mitigate adverse impact to program.
- Contract Management & Vendor Management - Identifies the contract parameters that have material impact to program delivers. Prioritizes the parameters and sets up controls to proactively identify contract adherence issues. Identifies key partners both within and outside of contracts who have material impact to the program. Builds formal & informal partnerships IN ORDER TO ensure program dependencies are co-coordinated and executed and economic objectives of the contracted program are met.
- Resource Management - Receives FTE requirement estimates from individual tracks & compiles on-boarding artifacts. Executes on-boarding process, updates & provides timely inputs to support units like unit BP- HR. Determines & tracks hardware and software infrastructure needs such as machine spares, licenses & accesses IN ORDER TO ensure that the program has the required and appropriate resources.
- People Management - Enables ongoing competency development of the team. Implements coaching and mentoring frameworks within the program and personally spends adequate time on coaching and mentoring the next level of employees. Enables cross vertical/ unit integration of the teams. Identifies training needs, ensures individual ITP/ certification plans are developed in conjunction with the loaning unit. Communicates and ensure adherence to organization policies and processes IN ORDER TO ensure engaged employees to deliver business results.
Essential:
- Bachelor’s degree in business administration or related field
- 5+ years in an advanced management role (preference given to those with program management experience)
- Exceptional leadership, time management, facilitation, and organizational skills
- Outstanding working knowledge of change management principles and performance evaluation processes
- Master’s degree in business administration or related field
- Previous stakeholder management skills
- Excellent customer interfacing skills.
- Excellent written and verbal communication skills.
- Strong attention to detail and outstanding analytical and Problem-solving skills.
At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email
Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.
“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.” Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Project Management and Information Technology
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at Infosys by 2x
Sign in to set job alerts for “Program Manager” roles. Senior Manager, Project Delivery Asia – D365 Program Senior Manager/ Manager, Special Project (Project Management Office)Kowloon City District, Hong Kong SAR 1 week ago
Project Manager / Technical Business Analyst - Project Management & Services Senior Project Manager (Banking - Regional Delivery) Senior Manager, Charities (Project Management, The Palace Museum in Beijing) Senior Service Delivery Manager / Global Alternative Fund Manager to Senior Manager, Basel ProjectSha Tin District, Hong Kong SAR 2 weeks ago
IT Project Manager (Cloud / SaaS Delivery - Banking) Insurance Project Manager / Programme Manager (Junior to Senior Level) Senior Data & AI Program Manager - Data Science & GovernanceWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrProgram Manager
Posted 6 days ago
Job Viewed
Job Description
- Responsible for manufacturing site product transfers.
- Plan and manage production transfers between different overseas facilities.
- Work closely with overseas factories, including engineering, quality, operations, sales, and purchasing teams to meet project objectives.
- Create comprehensive project plans, including schedules, budgets, and scope definitions.
- Develop, implement, and improve program management processes and procedures.
- Collaborate with internal and external partners to generate clear program definitions and requirements.
- Provide operational support to ensure smooth production in overseas operations.
- Direct and coordinate activities of program personnel to ensure projects progress on schedule and within prescribed budgets.
- Prepare project reports for management and internal use.
- Confer with program personnel to provide advice and resolve problems.
- Bachelor’s degree in Engineering (Manufacturing or Electrical preferred).
- 5+ years of experience in managing cross-functional projects.
- Proven experience in factory operations, particularly in Chinese factories.
- Experience in managing or working with overseas factories is a plus.
- Demonstrated experience in transferring production processes to overseas facilities.
- Proficient in English, Cantonese, and Mandarin (speaking, reading, and writing).
- Ability to manage all aspects of internal and external communications during different phases of the program.
- Well-organized with strong coordination skills.
- Willingness to travel and ability to work flexible hours to accommodate different time zones.
- Mid-Senior level
- Full-time
- Product Management
- Production
- Project Management
- Manufacturing
- Computers and Electronics Manufacturing
Referrals increase your chances of interviewing at Computime Group Limited by 2x
Kowloon City District, Hong Kong SAR
#J-18808-LjbffrProgram Manager
Posted 17 days ago
Job Viewed
Job Description
Join to apply for the Program Manager role at Cognizant .
Responsibilities- Lead the development and execution of customer experience programs to enhance client satisfaction and loyalty.
- Oversee cross-functional teams to ensure seamless program implementation and alignment with business objectives.
- Provide strategic direction and guidance to program managers, ensuring projects are delivered on time and within scope.
- Collaborate with stakeholders to identify opportunities for process improvements and innovation in customer experience.
- Analyze program performance metrics to assess effectiveness and implement necessary adjustments for continuous improvement.
- Develop and maintain strong relationships with key clients to understand their needs and tailor programs accordingly.
- Ensure compliance with industry standards and company policies in all program activities.
- Facilitate regular meetings and communication channels to keep all team members informed and engaged.
- Drive the adoption of best practices in program management to enhance efficiency and effectiveness.
- Monitor market trends and competitor activities to inform strategic decision-making and program adjustments.
- Prepare and present detailed reports on program status and outcomes to senior leadership.
- Mentor and coach team members to foster professional growth and development.
- Utilize data-driven insights to optimize program strategies and achieve desired outcomes.
- Possess a deep understanding of customer experience management and program management principles.
- Demonstrate strong analytical skills to interpret complex data and derive actionable insights.
- Exhibit excellent communication and interpersonal skills to effectively collaborate with diverse teams.
- Have a proven track record of successfully managing large-scale programs in a corporate environment.
- Show proficiency in project management tools and methodologies to streamline processes.
- Display a high level of adaptability to navigate dynamic business environments.
- Hold a relevant degree in business, management, or a related field.
- Mid-Senior level
- Full-time
- Project Management and Information Technology
- IT Services and IT Consulting and Business Consulting and Services
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Sr. Program Manager
Posted 19 days ago
Job Viewed
Job Description
The Program Manager is responsible for identifying and finalizing project/implementation scope. Develops detailed implementation plans including internal, client and third-party resourcing. Manages and coordinates with internal, client and third-party resources to ensure a successful, on-time quality implementation per plan. Generates weekly status reports, holds weekly status meetings with client and project team. Schedules and leads steering committee meetings with C-level client decision makers and Clearwater senior management. Serves as a trusted relationship manager responsible for ensuring timely, accurate, and thorough responses to all client inquiries and a successful transition to the steady-state servicing team. Manages and reports on budget for implementations. Possess the ability to seek out, recommend, and implement continuous service improvements within the project timeline (and future projects). Leads the transition from Sales team to Global Delivery team pre-project kick-off and from Global Delivery to Client Services upon implementation.
Responsibilities- Identifies and finalizes project/implementation scope.
- Develops detailed implementation plans including internal, client and third-party resourcing.
- Manages and coordinates with internal, client and third-party resources to ensure a successful, on time and with quality implementation per plan.
- Generates weekly status reports, holds weekly status meetings with client and project team.
- Schedules and leads steering committee meetings with C-level client decision makers and Clearwater senior management.
- Manage and report on budget for implementation.
- Seek out, recommend, and implement continuous service improvements.
- Serves as a trusted relationship manager responsible for ensuring timely, accurate, and thorough responses to all client inquiries and a successful transition to the steady-state servicing team.
- Be the bridge between various business stakeholders including Client Servicing team, Sales team, and Development team.
- Ability to run multiple simultaneous implementations with minimal oversight.
- Expert Technical skills in JIRA, Excel, Clarizen and Salesforce. Explores, trials, and provides trusted recommendations for the use of other tools and technologies as use cases arise.
- Financial Services Experience (Investment, Banking, Insurance, FinTech, etc).
- Project manage in a matrix reporting environment.
- Investment accounting and reporting knowledge.
- Familiarity with Software-as-a-Service (SaaS) platforms and delivery model
- Strong computer skills, including proficiency in Microsoft Office.
- Excellent attention to detail and strong documentation skills.
- Outstanding verbal and written communication skills.
- Strong organizational and interpersonal skills.
- Exceptional problem-solving abilities.
- Bachelor’s and/or master's in finance or accounting.
- 7+ years of relevant project management and implementation experience working with external clients.
- Proven experience implementing software solutions within Asset Management, Market Data and/or Insurance space.
- Consulting experience.
- Securities or financial markets experience.
- Experience of managing a team essential (7-15 people).
- Mid-Senior level
- Full-time
- Project Management and Information Technology
- Software Development
Sr. Program Manager
Posted 5 days ago
Job Viewed
Job Description
The Program Manager is responsible for identifying and finalizing project/implementation scope. Develops detailed implementation plans including internal, client and third-party resourcing. Manages and coordinates with internal, client and third-party resources to ensure a successful, on-time quality implementation per plan. Generates weekly status reports, holds weekly status meetings with client and project team. Schedules and leads steering committee meetings with C-level client decision makers and Clearwater senior management. Serves as a trusted relationship manager responsible for ensuring timely, accurate, and thorough responses to all client inquiries and a successful transition to the steady-state servicing team. Manages and reports on budget for implementations. Possess the ability to seek out, recommend, and implement continuous service improvements within the project timeline (and future projects). Leads the transition from Sales team to Global Delivery team pre-project kick-off and from Global Delivery to Client Services upon implementation.
Responsibilities- Identifies and finalizes project/implementation scope.
- Develops detailed implementation plans including internal, client and third-party resourcing.
- Manages and coordinates with internal, client and third-party resources to ensure a successful, on time and with quality implementation per plan.
- Generates weekly status reports, holds weekly status meetings with client and project team.
- Schedules and leads steering committee meetings with C-level client decision makers and Clearwater senior management.
- Manage and report on budget for implementation.
- Seek out, recommend, and implement continuous service improvements.
- Serves as a trusted relationship manager responsible for ensuring timely, accurate, and thorough responses to all client inquiries and a successful transition to the steady-state servicing team.
- Be the bridge between various business stakeholders including Client Servicing team, Sales team, and Development team.
- Ability to run multiple simultaneous implementations with minimal oversight.
- Expert Technical skills in JIRA, Excel, Clarizen and Salesforce. Explores, trials, and provides trusted recommendations for the use of other tools and technologies as use cases arise.
- Financial Services Experience (Investment, Banking, Insurance, FinTech, etc).
- Project manage in a matrix reporting environment.
- Investment accounting and reporting knowledge.
- Familiarity with Software-as-a-Service (SaaS) platforms and delivery model
- Strong computer skills, including proficiency in Microsoft Office.
- Excellent attention to detail and strong documentation skills.
- Outstanding verbal and written communication skills.
- Strong organizational and interpersonal skills.
- Exceptional problem-solving abilities.
- Bachelor’s and/or master's in finance or accounting.
- 7+ years of relevant project management and implementation experience working with external clients.
- Proven experience implementing software solutions within Asset Management, Market Data and/or Insurance space.
- Consulting experience.
- Securities or financial markets experience.
- Experience of managing a team essential (7-15 people).
- Mid-Senior level
- Full-time
- Project Management and Information Technology
- Software Development
Senior Project Program Manager
Posted 5 days ago
Job Viewed
Job Description
We+ Asia Kowloon City District, Hong Kong SAR
Senior Project Program ManagerWe+ Asia Kowloon City District, Hong Kong SAR
Get AI-powered advice on this job and more exclusive features.
We are seeking a highly proactive and communicative Senior Project/Program Manager to lead the redevelopment of our client’s website in collaboration with the Oracle program team. As a key leader, you will drive cross-functional teams, manage stakeholders, and ensure the successful delivery of this high-visibility digital transformation project.
Main Responsibilities
- Project Leadership: Plan and execute the website redevelopment using Agile, Waterfall, or Hybrid methodologies, aligning with business and IT objectives.
- Stakeholder Management: Engage with Business, IT, Oracle teams, and vendors to secure resources and manage expectations.
- Governance & Delivery: Oversee project schedules, budgets, risks, and issues, ensuring adherence to best practices.
- Communication & Reporting: Provide clear updates to stakeholders, working groups, and steering committees.
- Risk & Change Management: Proactively mitigate risks and scope changes to ensure project success.
- Resource Planning: Coordinate internal and external teams to secure personnel and tools.
- Post-Implementation Review: Evaluate project success, user adoption, and business alignment post-launch.
Qualifications & Experience
- Bachelor’s degree in Business Administration, IT, Computer Science, or related field.
- 7+ years of project/program management experience, ideally in digital/web projects (Oracle experience a plus).
- Strong knowledge of Agile, Waterfall, and Hybrid methodologies.
- Proficiency in MS Project, JIRA, or similar tools.
- Excellent communication, negotiation, and leadership skills—must be assertive and engaging.
- Strong problem-solving and strategic planning abilities.
- PMP, PRINCE2, or similar certifications preferred.
- Experience with web applications, Oracle ecosystems, or stakeholder-heavy environments is a plus.
Why Join Us?
- Lead a high-impact digital transformation initiative with enterprise-wide visibility.
- Collaborate with a forward-thinking team in a dynamic, innovative environment.
- Shape the future of our client's digital presence and drive meaningful change.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Project Management and Information Technology
- Industries IT Services and IT Consulting and Utilities
Referrals increase your chances of interviewing at We+ Asia by 2x
Sign in to set job alerts for “Program Manager” roles. Director, Project Management, CEO Office Director / Associate Director Project Management (MEP) Senior Manager, Charities (Project Management, The Palace Museum in Beijing) Associate Director Project Management / Associate Director Construction Management Associate Director, Project Management – Global Custody Operations (Contract) Senior Program Manager, Exports Supply Chain, Amazon Global Logistics Senior Data & AI Program Manager - Data Science & Governance (Senior) Custody Manager, Project Management Associate Director, Process and Project Management, Wealth Solutions Operation Associate Director, Civil or Structural (Project Management Office) Associate Director, Mechanical, Electrical & Plumbing (Project Management Office) PROJECT ENGINEERING DIRECTOR - toy manufacturer (Quarry Bay) Healthcare Business Development Director - GC Project Technical Project Manager – Assistant Vice President – Program Delivery – IT Senior Manager, Property Design Management (Racecourse Projects) Insurance Project Manager / Programme Manager (Junior to Senior Level) Senior Manager/ Manager, Special Project (Project Management Office)Wan Chai District, Hong Kong SAR 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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