What Project Managers Jobs are in Hong Kong?
Showing 303 Project Managers jobs in Hong Kong
Job Description
The Product Manager is a senior management level position responsible for managing a broad range of Product Management employees, setting strategy and providing direction, leadership and budgetary management, etc. Additionally, this role will be responsible for the development of product plans, strategies, and tactics while coordinating product lines through product life-cycles in coordination with the broader Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position.
**Responsibilities:**
+ Manage a team of Product Managers and/or multiple teams to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
+ Manage strategic program roadmap, development, launch, and marketing to gain maximum benefit from each product
+ Supervise day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
+ Drive client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients
+ Develop plans and execute functional strategies for a country, multiple countries, region, or business requiring coordination and integration across units as well as provide input into strategic decisions affecting job family or function within a region or business
+ Manage client and competitor market research, develop product innovation roadmap, and address fundamental trials of product commoditization to create an advanced set of solutions
+ Direct and oversee all aspects of program life cycle management including market demands, technology trends, and the competitive field
+ Drive achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans
+ Develop and communicate a business plan to approach the marketplace, and coordinate and implement team procedures, client problem resolutions and client management
+ Lead innovation by working with external partners/alliances to develop products, manage ongoing relationships, and prepare agreements
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
**Qualifications:**
+ 15+ years of relevant experience
+ 8-10+ years of managerial experience
+ Broad and diverse function experience in marketing, credit, acquisitions, product development and analytics
+ Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
+ Ability to work unsupervised and adjust priorities quickly as circumstances dictate
+ Consistently demonstrates clear and concise written and verbal communication
+ Demonstrated analytical skills
+ Demonstrated problem-solving and decision-making skills
+ Consistently demonstrates clear and concise written and verbal communication
+ Ability to work in a team-oriented environment
**Education:**
+ Bachelor's degree/University degree or equivalent experience
+ Master's degree preferred
---
**Job Family Group:**
Product Management and Development
---
**Job Family:**
Product Management
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
**Responsibilities:**
+ Manage a team of Product Managers and/or multiple teams to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
+ Manage strategic program roadmap, development, launch, and marketing to gain maximum benefit from each product
+ Supervise day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
+ Drive client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients
+ Develop plans and execute functional strategies for a country, multiple countries, region, or business requiring coordination and integration across units as well as provide input into strategic decisions affecting job family or function within a region or business
+ Manage client and competitor market research, develop product innovation roadmap, and address fundamental trials of product commoditization to create an advanced set of solutions
+ Direct and oversee all aspects of program life cycle management including market demands, technology trends, and the competitive field
+ Drive achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans
+ Develop and communicate a business plan to approach the marketplace, and coordinate and implement team procedures, client problem resolutions and client management
+ Lead innovation by working with external partners/alliances to develop products, manage ongoing relationships, and prepare agreements
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
**Qualifications:**
+ 15+ years of relevant experience
+ 8-10+ years of managerial experience
+ Broad and diverse function experience in marketing, credit, acquisitions, product development and analytics
+ Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
+ Ability to work unsupervised and adjust priorities quickly as circumstances dictate
+ Consistently demonstrates clear and concise written and verbal communication
+ Demonstrated analytical skills
+ Demonstrated problem-solving and decision-making skills
+ Consistently demonstrates clear and concise written and verbal communication
+ Ability to work in a team-oriented environment
**Education:**
+ Bachelor's degree/University degree or equivalent experience
+ Master's degree preferred
---
**Job Family Group:**
Product Management and Development
---
**Job Family:**
Product Management
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Is this job a match or a miss?
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0
Job Description
**Main Responsibilities**
+ Perform complex sales and marketing activities and review business results to ensure the adherence of the sales and marketing activities and plans.
+ Liaise with the internal and external stakeholders (e.g. area managers, media, advertising agencies and public relations firms).
+ Coordinate involvement in conferences, exhibitions and marketing seminars.
**Education Level**
Associates Degree
**Experience**
No Experience
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
+ Perform complex sales and marketing activities and review business results to ensure the adherence of the sales and marketing activities and plans.
+ Liaise with the internal and external stakeholders (e.g. area managers, media, advertising agencies and public relations firms).
+ Coordinate involvement in conferences, exhibitions and marketing seminars.
**Education Level**
Associates Degree
**Experience**
No Experience
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
Is this job a match or a miss?
Apply Now
1
Job Description
**Build a career with confidence**
Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.
**About the role**
**Key Responsibilities:**
-Identify new sales opportunities and develop strong relationships with contractors, consultants, developers, and end-users.
-Prepare and deliver sales presentations, proposals, and quotations.
-Achieve sales targets through proactive engagement.
-Provide technical advice on air conditioning system design, equipment selection, and system configurations.
-Review tender documents, specifications, and drawings to recommend suitable HVAC solutions.
-Coordinate with Project teams to ensure accurate and feasible system proposals and follow through on order fulfillment.
-Maintain long-term relationships with key accounts and stakeholders
-Address customer inquiries, complaints, or technical issues promptly and professionally.
**Requirements**
- Bachelor's degree or above in Building Services Engineering, Mechanical Engineering, Electrical Engineering, HVAC, or related disciplines
· 3+ years of relevant experience in HVAC sales, application sales, technical sales, or E&M-related roles.
· Solid understanding of air conditioning and building services systems, including system design concepts, equipment selection, and solution configuration.
· Experience in reviewing tender documents, technical specifications, and drawings is highly preferred.
· Ability to provide technical advice to consultants, contractors, developers, and end-users during sales and tender stages.
· Proven track record of achieving sales targets and developing long-term customer relationships.
· Strong coordination skills to work effectively with internal Engineering, Project, and Service teams.
· Good presentation, proposal preparation, and negotiation skills.
Proficient in MS
**Our commitment to you**
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is _The Carrier Way_ .
Join us and make a difference.
**Apply Now!**
**Carrier is An Equal** **Opportunity/Affirmative** **Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.**
**Job Applicant's Privacy Notice:**
Click on this link ( to read the Job Applicant's Privacy Notice
Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.
**About the role**
**Key Responsibilities:**
-Identify new sales opportunities and develop strong relationships with contractors, consultants, developers, and end-users.
-Prepare and deliver sales presentations, proposals, and quotations.
-Achieve sales targets through proactive engagement.
-Provide technical advice on air conditioning system design, equipment selection, and system configurations.
-Review tender documents, specifications, and drawings to recommend suitable HVAC solutions.
-Coordinate with Project teams to ensure accurate and feasible system proposals and follow through on order fulfillment.
-Maintain long-term relationships with key accounts and stakeholders
-Address customer inquiries, complaints, or technical issues promptly and professionally.
**Requirements**
- Bachelor's degree or above in Building Services Engineering, Mechanical Engineering, Electrical Engineering, HVAC, or related disciplines
· 3+ years of relevant experience in HVAC sales, application sales, technical sales, or E&M-related roles.
· Solid understanding of air conditioning and building services systems, including system design concepts, equipment selection, and solution configuration.
· Experience in reviewing tender documents, technical specifications, and drawings is highly preferred.
· Ability to provide technical advice to consultants, contractors, developers, and end-users during sales and tender stages.
· Proven track record of achieving sales targets and developing long-term customer relationships.
· Strong coordination skills to work effectively with internal Engineering, Project, and Service teams.
· Good presentation, proposal preparation, and negotiation skills.
Proficient in MS
**Our commitment to you**
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is _The Carrier Way_ .
Join us and make a difference.
**Apply Now!**
**Carrier is An Equal** **Opportunity/Affirmative** **Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.**
**Job Applicant's Privacy Notice:**
Click on this link ( to read the Job Applicant's Privacy Notice
Is this job a match or a miss?
Apply Now
2
Job Description
The incumbent will provide all aspects of sales and business development to achieve sales target. He/she will work with various external and internal stakeholders to maximize the effectiveness of processes and provide optimum service on medical solutions for individuals.
Job Responsibilities:
+ Assist Head of Individual Sales to develop broker strategies
+ Develop and maintain sound relationships with brokers by acting as a key contact point and providing efficient and high quality service
+ Actively seek and develop new business opportunities through brokers, by expanding existing broker relationships or developing new relationships with brokers; and to occasionally work directly with clients
+ Achieve individual and team sales target
+ Provide effective solutions to brokers and clients with product information and handling sales enquiries for products including but not limited to healthcare, critical illness and other products
+ Be a liaison among the team, internal and external stakeholders and to the brokers
+ Identify improvements to prevent issues from recurring
+ Assist on any ad-hoc business projects
Job Requirements:
+ Undergraduate Degree with minimum 8 years' related working experience in banking or insurance field. Candidates with lesser experience will be considered for the Assistant Manager position.
+ IIQE Paper 1,2 required
+ Excellent communication skills in both written and spoken English and Chinese
+ Solid knowledge of Microsoft applications including Word, Excel, PowerPoint and Outlook
+ Self-motivated and able to manage priorities in meeting tight deadlines
+ Detailed oriented, organized and able to work independently
+ Strong communication, presentation and organizational skills with internal and external stakeholders
+ Innovative and sound problem-solving skill to respond to brokers and clients
**About The Cigna Group**
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Job Responsibilities:
+ Assist Head of Individual Sales to develop broker strategies
+ Develop and maintain sound relationships with brokers by acting as a key contact point and providing efficient and high quality service
+ Actively seek and develop new business opportunities through brokers, by expanding existing broker relationships or developing new relationships with brokers; and to occasionally work directly with clients
+ Achieve individual and team sales target
+ Provide effective solutions to brokers and clients with product information and handling sales enquiries for products including but not limited to healthcare, critical illness and other products
+ Be a liaison among the team, internal and external stakeholders and to the brokers
+ Identify improvements to prevent issues from recurring
+ Assist on any ad-hoc business projects
Job Requirements:
+ Undergraduate Degree with minimum 8 years' related working experience in banking or insurance field. Candidates with lesser experience will be considered for the Assistant Manager position.
+ IIQE Paper 1,2 required
+ Excellent communication skills in both written and spoken English and Chinese
+ Solid knowledge of Microsoft applications including Word, Excel, PowerPoint and Outlook
+ Self-motivated and able to manage priorities in meeting tight deadlines
+ Detailed oriented, organized and able to work independently
+ Strong communication, presentation and organizational skills with internal and external stakeholders
+ Innovative and sound problem-solving skill to respond to brokers and clients
**About The Cigna Group**
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Is this job a match or a miss?
Apply Now
3
Job Description
Eaton is an intelligent power management company dedicated to protecting the environment and improving the quality of life for people everywhere. We make products for the data center, utility, industrial, commercial, machine building, residential, aerospace and mobility markets."
**What you'll do:**
**Job Summary**
The AC POD Product Manager will drive the commonality definition, BU/Division alignment, and competitive positioning of Eaton's IEC version Power of Distribution (POD) reference design across the APAC commercial zone. Working as a peer to the AC POD DSX Modeling Specialist and AC POD Integration Specialist within the APAC Architecture team, this role will partner closely with ANZ, EA, PDSS, and CPS to align and sync POD commonality, support differentiated design reviews, and enable scalable deployment built on core common design, faster delivery, and lower cost - supporting current 10kV AC → 400V AC and future 22/11kV AC → 800V DC topologies.
**Job Responsibilities**
+ Cross-BU Commonality - Work closely with ANZ, EA, PDSS, and CPS to align and sync the commonality of POD and support differentiated design reviews across regional variants.
+ Common Module Customization & BU Alignment - Drive common module customization and secure alignment with relevant BUs / Divisions on scope, specifications, and release cadence.
+ Module Competitiveness - Develop and maintain common module competitiveness with GPL / BU support, benchmarking cost, lead time, and performance against competitors.
+ POD Product Definition - Maintain the APAC IEC POD product definition aligned with NVIDIA DSX Block 2 deployment requirements and Eaton's MV-to-rack reference architecture (10kV AC → 400V AC today; 22/11kV AC → 800V DC future).
+ Customer Technical Engagement - Support key Hyperscale and MTDC customer engagements (Firmus, NextDC, DayOne, etc.) who want IEC design, contributing to IEC version requirement reviews and design optimization workshops.
+ Sales Enablement - Partner with Regional KAM, BDM, and AE to engage customers, define project scope, and convert opportunities into standardized POD deployments.
+ Peer Collaboration - Collaborate closely within the regional solution architecture team to ensure product definition, reference design, and supplier integration strategy stay synchronized.
+ JV & Segment Coordination - Coordinate with Yineng JV, Transformer JV, CPC, and Segment teams to ensure POD scope, interface alignment, and go-to-market are integrated end-to-end.
+ Lifecycle Support - Support PLM milestones, design change tracking, and post-launch performance monitoring (win rate, margin, lead time).
**Qualifications:**
**Basic Qualifications**
+ Bachelor's or Master's degree in Electrical Engineering, Power Systems, or related discipline.
+ 8-12 years of experience in power distribution, data center power solutions, or modular/prefabricated power product management / marketing.
+ Working knowledge of IEC standards (IEC 61439, IEC 62271, IEC 60364) and hyperscale data center power topologies (MV → LV → UPS → rack).
+ Commercial acumen in cost engineering, competitive benchmarking, and value-proposition framing for hyperscale / MTDC customers.
**Preferred Qualifications**
+ Prior exposure to NVIDIA DSX, OCP, or Open19 reference architectures.
+ Experience with prefabricated modular data center (PMDC) or skid-based power solutions.
+ Familiarity with 800V DC architectures and liquid cooling integration.
+ Experience working with APAC hyperscalers (Firmus, NextDC, DayOne) or global hyperscalers' APAC deployments.
+ Pragmatic Marketing or equivalent product management certification a plus."
**Softskills**
+ Strong cross-functional collaboration skills across BUs, regional sales, sourcing, and JV partners in a matrixed APAC environment.
+ Experience engaging directly with hyperscale and MTDC customers at technical decision-maker level.
+ Experience in APAC markets and multi-country collaboration.
+ Excellent communication and presentation skills.
+ Fluent in English and Mandarin.
\#LI-RB1
At Eaton, we don't just want to offer you a job, but a journey and experience. Our goal is to give you the space to find that sweet spot where your passion meets purpose.
**What you'll do:**
**Job Summary**
The AC POD Product Manager will drive the commonality definition, BU/Division alignment, and competitive positioning of Eaton's IEC version Power of Distribution (POD) reference design across the APAC commercial zone. Working as a peer to the AC POD DSX Modeling Specialist and AC POD Integration Specialist within the APAC Architecture team, this role will partner closely with ANZ, EA, PDSS, and CPS to align and sync POD commonality, support differentiated design reviews, and enable scalable deployment built on core common design, faster delivery, and lower cost - supporting current 10kV AC → 400V AC and future 22/11kV AC → 800V DC topologies.
**Job Responsibilities**
+ Cross-BU Commonality - Work closely with ANZ, EA, PDSS, and CPS to align and sync the commonality of POD and support differentiated design reviews across regional variants.
+ Common Module Customization & BU Alignment - Drive common module customization and secure alignment with relevant BUs / Divisions on scope, specifications, and release cadence.
+ Module Competitiveness - Develop and maintain common module competitiveness with GPL / BU support, benchmarking cost, lead time, and performance against competitors.
+ POD Product Definition - Maintain the APAC IEC POD product definition aligned with NVIDIA DSX Block 2 deployment requirements and Eaton's MV-to-rack reference architecture (10kV AC → 400V AC today; 22/11kV AC → 800V DC future).
+ Customer Technical Engagement - Support key Hyperscale and MTDC customer engagements (Firmus, NextDC, DayOne, etc.) who want IEC design, contributing to IEC version requirement reviews and design optimization workshops.
+ Sales Enablement - Partner with Regional KAM, BDM, and AE to engage customers, define project scope, and convert opportunities into standardized POD deployments.
+ Peer Collaboration - Collaborate closely within the regional solution architecture team to ensure product definition, reference design, and supplier integration strategy stay synchronized.
+ JV & Segment Coordination - Coordinate with Yineng JV, Transformer JV, CPC, and Segment teams to ensure POD scope, interface alignment, and go-to-market are integrated end-to-end.
+ Lifecycle Support - Support PLM milestones, design change tracking, and post-launch performance monitoring (win rate, margin, lead time).
**Qualifications:**
**Basic Qualifications**
+ Bachelor's or Master's degree in Electrical Engineering, Power Systems, or related discipline.
+ 8-12 years of experience in power distribution, data center power solutions, or modular/prefabricated power product management / marketing.
+ Working knowledge of IEC standards (IEC 61439, IEC 62271, IEC 60364) and hyperscale data center power topologies (MV → LV → UPS → rack).
+ Commercial acumen in cost engineering, competitive benchmarking, and value-proposition framing for hyperscale / MTDC customers.
**Preferred Qualifications**
+ Prior exposure to NVIDIA DSX, OCP, or Open19 reference architectures.
+ Experience with prefabricated modular data center (PMDC) or skid-based power solutions.
+ Familiarity with 800V DC architectures and liquid cooling integration.
+ Experience working with APAC hyperscalers (Firmus, NextDC, DayOne) or global hyperscalers' APAC deployments.
+ Pragmatic Marketing or equivalent product management certification a plus."
**Softskills**
+ Strong cross-functional collaboration skills across BUs, regional sales, sourcing, and JV partners in a matrixed APAC environment.
+ Experience engaging directly with hyperscale and MTDC customers at technical decision-maker level.
+ Experience in APAC markets and multi-country collaboration.
+ Excellent communication and presentation skills.
+ Fluent in English and Mandarin.
\#LI-RB1
At Eaton, we don't just want to offer you a job, but a journey and experience. Our goal is to give you the space to find that sweet spot where your passion meets purpose.
Is this job a match or a miss?
Apply Now
4
Job Description
We are seeking a highly experienced and motivated VP to help lead our APAC ETF business within Citi's Investor Services division in Hong Kong. This pivotal role involves overseeing strategic projects and the overall build-out of our APAC ETF business with a high degree of visibility in the market.
The successful candidate will be a market leader responsible for developing and implementing strategies that enhance our Investor Services ETF offering in APAC, ensuring compliance with regulatory requirements, and fostering strong client relationships. This role requires a leader with expertise in financial services, particularly within the ETF sector, and a strong understanding of the APAC ETF market. Crucially, the VP will be instrumental in integrating advanced data analytics, artificial intelligence (AI), and modernized operating models to drive efficiency, innovation, and enhanced client solutions. The role also demands a commitment to cultivating and leveraging skills of the future within the team, adapting to the rapidly evolving financial technology landscape.
**Responsibilities:**
+ Lead and manage critical ETF programs and projects within Investor Services, ensuring timely and successful delivery through agile and data-driven methodologies.
+ Develop and execute strategic plans to expand market share and enhance product capabilities within Investor Services, leveraging AI for market insights, risk management, and personalized client solutions.
+ Cultivate and maintain strong relationships with key clients, understanding their needs and leveraging data-driven insights to ensure exceptional client satisfaction and retention.
+ Work collaboratively with sales on new business initiatives, utilizing predictive analytics to identify growth opportunities and optimize client engagement strategies.
+ Design and implement cutting-edge operating models for the APAC ETF servicing platform, focusing on automation, scalability, and digital transformation to enhance operational efficiency and resilience.
+ Ensure all activities adhere to internal policies, industry regulations, and legal requirements, incorporating data governance into all processes.
+ Collaborate with global teams to leverage best practices and drive consistent service delivery across regions, promoting the adoption of future-proof technologies and approaches.
+ Identify and mitigate risks associated with Investor Services operations and projects, employing advanced data analytics for proactive risk identification and management.
+ Represent Citi at industry events and with regulatory bodies as required, articulating Citi's vision for a data and our APAC ETF business.
+ Champion the development of skills of the future within the team, including data science, AI literacy, cloud proficiency, and agile development practices.
**Recommended Qualifications:**
+ 6-10 years of relevant experience
+ Experience managing across multi-function and/or global business
+ Strong ETF background including experience developing APAC ETF Servicing platforms and a proven track record in digital transformation initiatives.
+ Knowledge of financial markets, investment products, and regulatory frameworks relevant to APAC ETFs
+ Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
+ Ability to work unsupervised and adjust priorities quickly as circumstances
+ Ability to work in a team-oriented environment
+ Proven track record of building and maintaining client relationships, leveraging data analytics to understand client needs and deliver innovative solutions.
+ Ability to implement and optimize modern operating models (e.g., agile, DevOps) within a financial services context.
+ Experience in fostering a culture of continuous learning and developing skills of the future (e.g., data science, AI engineering, cloud architecture) within a team.
+ Strong leadership, interpersonal, and communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
+ Ability to work effectively in a fast-paced, dynamic environment, embracing technological change and innovation.
**Education:**
+ Bachelor's degree/University degree or equivalent experience
---
**Job Family Group:**
Product Management and Development
---
**Job Family:**
Product Management
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
The successful candidate will be a market leader responsible for developing and implementing strategies that enhance our Investor Services ETF offering in APAC, ensuring compliance with regulatory requirements, and fostering strong client relationships. This role requires a leader with expertise in financial services, particularly within the ETF sector, and a strong understanding of the APAC ETF market. Crucially, the VP will be instrumental in integrating advanced data analytics, artificial intelligence (AI), and modernized operating models to drive efficiency, innovation, and enhanced client solutions. The role also demands a commitment to cultivating and leveraging skills of the future within the team, adapting to the rapidly evolving financial technology landscape.
**Responsibilities:**
+ Lead and manage critical ETF programs and projects within Investor Services, ensuring timely and successful delivery through agile and data-driven methodologies.
+ Develop and execute strategic plans to expand market share and enhance product capabilities within Investor Services, leveraging AI for market insights, risk management, and personalized client solutions.
+ Cultivate and maintain strong relationships with key clients, understanding their needs and leveraging data-driven insights to ensure exceptional client satisfaction and retention.
+ Work collaboratively with sales on new business initiatives, utilizing predictive analytics to identify growth opportunities and optimize client engagement strategies.
+ Design and implement cutting-edge operating models for the APAC ETF servicing platform, focusing on automation, scalability, and digital transformation to enhance operational efficiency and resilience.
+ Ensure all activities adhere to internal policies, industry regulations, and legal requirements, incorporating data governance into all processes.
+ Collaborate with global teams to leverage best practices and drive consistent service delivery across regions, promoting the adoption of future-proof technologies and approaches.
+ Identify and mitigate risks associated with Investor Services operations and projects, employing advanced data analytics for proactive risk identification and management.
+ Represent Citi at industry events and with regulatory bodies as required, articulating Citi's vision for a data and our APAC ETF business.
+ Champion the development of skills of the future within the team, including data science, AI literacy, cloud proficiency, and agile development practices.
**Recommended Qualifications:**
+ 6-10 years of relevant experience
+ Experience managing across multi-function and/or global business
+ Strong ETF background including experience developing APAC ETF Servicing platforms and a proven track record in digital transformation initiatives.
+ Knowledge of financial markets, investment products, and regulatory frameworks relevant to APAC ETFs
+ Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
+ Ability to work unsupervised and adjust priorities quickly as circumstances
+ Ability to work in a team-oriented environment
+ Proven track record of building and maintaining client relationships, leveraging data analytics to understand client needs and deliver innovative solutions.
+ Ability to implement and optimize modern operating models (e.g., agile, DevOps) within a financial services context.
+ Experience in fostering a culture of continuous learning and developing skills of the future (e.g., data science, AI engineering, cloud architecture) within a team.
+ Strong leadership, interpersonal, and communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
+ Ability to work effectively in a fast-paced, dynamic environment, embracing technological change and innovation.
**Education:**
+ Bachelor's degree/University degree or equivalent experience
---
**Job Family Group:**
Product Management and Development
---
**Job Family:**
Product Management
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Is this job a match or a miss?
Apply Now
5
Client Service Manager (CSM) - Corporate Trust Issuer Services
Central
HSBC
Posted 1 day ago
Job Viewed
Job Description
Client Service Manager (CSM) - Corporate Trust Issuer Services
Location:
Central, Hong Kong Island, HK
Brand: HSBC
Area of Interest:
Closing Date:
Date: 24 Jun 2026
**Job description**
**Responsibilities:**
Client Service Manager (CSM) - Corporate Trust Issuer Services (ISV)
+ This role requires delivering high quality Client Management performance to ensure a first-class service is delivered to our clients. It is also for a Modelling Specialist to provide senior analytical and data modelling support on the assets, liabilities and cash-flows of securitisation and loan transactions, where the Issuer Services business has been mandated to perform calculation and reporting obligations on behalf of the issuer, for investors.
+ The Client Service Manager (CSM) is the dedicated client advocate for ISV clients, ensuring they receive a consistently high standard of service across the Corporate Trust business. The CSM works closely with key internal stakeholders-such as Coverage Teams, DCM, Digital Asset, ECM and Structured Finance-to coordinate support and deliver seamless client outcomes. The role will also be focused around cash-flow modelling and reporting for a wide spectrum of securitisation asset classes (RMBS, CMBS, Auto Loans, BNPL, Consumer Loans, Leases, Receivables, Student Loans, Energy Receivables and Covered Bonds) and will include the modelling, set-up and delivery of: asset/portfolio data, payment priority waterfalls, structural deal mechanics, investor reporting, portfolio performance reporting and regulatory template reporting.
+ The CSM's coverage spans a broad range of Corporate Trust solutions, including bond transactions (for example structured and conventional standalone debt, large debt programmes, structured programmes and structure finance).
+ While operations are managed separately, CSM supports all other aspects of these products. A core responsibility is overseeing post-closing, day-to-day servicing of Corporate Trust transactions-particularly large conventional and structured debt programmes in Hong Kong and across Asia Pacific. This includes responding to client enquiries, managing consent and amendment requests, monitoring covenant submissions, and conducting periodic transaction reviews.
+ To deliver smooth end-to-end client experience, the CSM partners regularly with Bank Relationship Managers, Business Development, Transaction Management, Business Support and Operations during onboarding and throughout the client lifecycle, especially when issues arise. The CSM also acts as the primary escalation point for client-related matters within their assigned portfolio.
+ This role requires building and maintaining strong working relationships with clients, internal teams, partners and other offices to ensure issues are resolved promptly and to a satisfactory conclusion. The CSM is expected to take a proactive approach to client engagement, meeting clients regularly, identifying retention opportunities, and strengthening relationships with key market participants. The role also involves supporting a number of the department's latest technology solutions (client reporting portal, data modelling and report design software). There are also great opportunities to support and interact with a number of the Issuer Services teams (Client Services, Business Development, Transaction Management, Product and Technology).
**Requirements:**
+ A degree holder with significant banking experience with strong and sound product knowledge and experience of the corporate trust products or debt capital markets
+ Knowledge of trustees, paying agent, calculation agent, transfer agent, common depository and registrar is a plus.
+ Solid working knowledge in compliance issues.
+ Strong people skill and experience.
+ Proactive, self-motivated and able develop and motivate more junior team members.
+ Ability to work under pressure effectively and independently while managing multiple tasks.
+ Thorough understanding of industry standards and strong understanding of operational risk and best practices.
+ Team player, both internally and externally.
+ Willing to face challenges and accept additional responsibilities.
+ Excellent command of both written and spoken English; proficiency in Cantonese and Putonghua would be a definite advantage.
+ Excellent PC skills including proficiency in Microsoft Word and Excel.
+ Substantial experience in Corporate Trust/Issuer Services/Structured Finance business (or similar).
+ Good understanding of structured finance, securitisations (ABS/MBS) or loan products.
+ Advanced Excel skills, proficient in data manipulation.
+ Exceptional attention to detail.
**You'll achieve more when you join HSBC.**
is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Location:
Central, Hong Kong Island, HK
Brand: HSBC
Area of Interest:
Closing Date:
Date: 24 Jun 2026
**Job description**
**Responsibilities:**
Client Service Manager (CSM) - Corporate Trust Issuer Services (ISV)
+ This role requires delivering high quality Client Management performance to ensure a first-class service is delivered to our clients. It is also for a Modelling Specialist to provide senior analytical and data modelling support on the assets, liabilities and cash-flows of securitisation and loan transactions, where the Issuer Services business has been mandated to perform calculation and reporting obligations on behalf of the issuer, for investors.
+ The Client Service Manager (CSM) is the dedicated client advocate for ISV clients, ensuring they receive a consistently high standard of service across the Corporate Trust business. The CSM works closely with key internal stakeholders-such as Coverage Teams, DCM, Digital Asset, ECM and Structured Finance-to coordinate support and deliver seamless client outcomes. The role will also be focused around cash-flow modelling and reporting for a wide spectrum of securitisation asset classes (RMBS, CMBS, Auto Loans, BNPL, Consumer Loans, Leases, Receivables, Student Loans, Energy Receivables and Covered Bonds) and will include the modelling, set-up and delivery of: asset/portfolio data, payment priority waterfalls, structural deal mechanics, investor reporting, portfolio performance reporting and regulatory template reporting.
+ The CSM's coverage spans a broad range of Corporate Trust solutions, including bond transactions (for example structured and conventional standalone debt, large debt programmes, structured programmes and structure finance).
+ While operations are managed separately, CSM supports all other aspects of these products. A core responsibility is overseeing post-closing, day-to-day servicing of Corporate Trust transactions-particularly large conventional and structured debt programmes in Hong Kong and across Asia Pacific. This includes responding to client enquiries, managing consent and amendment requests, monitoring covenant submissions, and conducting periodic transaction reviews.
+ To deliver smooth end-to-end client experience, the CSM partners regularly with Bank Relationship Managers, Business Development, Transaction Management, Business Support and Operations during onboarding and throughout the client lifecycle, especially when issues arise. The CSM also acts as the primary escalation point for client-related matters within their assigned portfolio.
+ This role requires building and maintaining strong working relationships with clients, internal teams, partners and other offices to ensure issues are resolved promptly and to a satisfactory conclusion. The CSM is expected to take a proactive approach to client engagement, meeting clients regularly, identifying retention opportunities, and strengthening relationships with key market participants. The role also involves supporting a number of the department's latest technology solutions (client reporting portal, data modelling and report design software). There are also great opportunities to support and interact with a number of the Issuer Services teams (Client Services, Business Development, Transaction Management, Product and Technology).
**Requirements:**
+ A degree holder with significant banking experience with strong and sound product knowledge and experience of the corporate trust products or debt capital markets
+ Knowledge of trustees, paying agent, calculation agent, transfer agent, common depository and registrar is a plus.
+ Solid working knowledge in compliance issues.
+ Strong people skill and experience.
+ Proactive, self-motivated and able develop and motivate more junior team members.
+ Ability to work under pressure effectively and independently while managing multiple tasks.
+ Thorough understanding of industry standards and strong understanding of operational risk and best practices.
+ Team player, both internally and externally.
+ Willing to face challenges and accept additional responsibilities.
+ Excellent command of both written and spoken English; proficiency in Cantonese and Putonghua would be a definite advantage.
+ Excellent PC skills including proficiency in Microsoft Word and Excel.
+ Substantial experience in Corporate Trust/Issuer Services/Structured Finance business (or similar).
+ Good understanding of structured finance, securitisations (ABS/MBS) or loan products.
+ Advanced Excel skills, proficient in data manipulation.
+ Exceptional attention to detail.
**You'll achieve more when you join HSBC.**
is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Is this job a match or a miss?
Apply Now
6
Product Manager (Structured Products) - Hang Seng Bank (HK)
Central
HSBC
Posted 5 days ago
Job Viewed
Job Description
Product Manager (Structured Products) - Hang Seng Bank (HK)
Location:
Central, Hong Kong Island, HK
Brand: Hang Seng Bank
Area of Interest: Asset and Wealth Management
Closing Date: Hybrid Worker
Date: 16 Jun 2026
**Job description**
**Some careers have more impact than others.**
If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.
**Investments and Wealth Solutions**
Hang Seng's Investments and Wealth Solutions offers a full spectrum of wealth products and services to our Retail Banking and Wealth (RBW) customers, from high-net-worth to mass segments across channels to capture opportunity under different market scenarios. We play a distributor role to source investment and insurance products from service providers, manage the product due diligence and onboarding, as well as client journey design and implementation. We distribute investment funds managed by top tier fund managers covering different types of funds, across regions and asset classes. A wide range of structured products with underlying linked to equities, FX rates, interest rates, investment funds, etc. are offered for investors to pursue different investment objectives. We also offer fixed income instruments and certificates of deposit to customers who look for regular coupon payment. Besides, we have securities services covering exchange traded equities in local and overseas markets offered through a wide variety of trading channels. Margin trading services covering FX and securities, and investment financing service provides extra liquidity and purchasing power to cater for investment needs from sophisticated investors.
We are currently seeking a high caliber professional to join our team as **Product Manager (Structured Products)** .
**Principal Responsibilities**
+ Develop and manage the end-to-end lifecycle of structured products (e.g. equity-linked notes, capital-protected investments, rate-linked products)
+ Collaborate with internal stakeholders including Treasury, Investment Advisory, Legal, Compliance, and Sales Management to design and launch innovative investment solutions
+ Monitor market trends, customer behavior, and market players activities to identify opportunities for new product ideas or enhancements
+ Ensure all product documentation, marketing materials, and sales processes adhere to regulatory requirements and internal risk frameworks
+ Conduct product performance analysis, measuring returns, sales metrics, and client feedback to inform continuous improvement
+ Coordinate product training sessions for relationship managers and front-line staff
+ Manage product pricing, profitability tracking, and approval processes
+ Support digital initiatives to enhance distribution and product accessibility through online and mobile channels
**Requirements**
+ University degree in Finance, Economics, Business Administration, or a related field; professional qualifications (CFA, FRM) are an advantage
+ 5+ years of experience in product management or development within retail or private banking, with a focus on structured or investment-linked products
+ Strong understanding of financial markets, investment instruments, and retail client needs
+ Familiarity with Hong Kong regulatory environment for investment products (e.g. SFC, HKMA guidelines)
+ Excellent analytical, communication, and project management skills
+ Team-oriented with the ability to influence and drive cross-functional collaboration
+ Proficiency in MS Office, VBA and familiarity with digital banking tools or platforms is a plus
+ Great sense of ownership and servicing mindset to ensure efficient and effective deliverables
The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to Hong Kong Monetary Authority - Mandatory Reference Checking Scheme ( .
**You'll achieve more when you join Hang Seng Bank Limited.**
** Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Issued by Hang Seng Bank Limited
Location:
Central, Hong Kong Island, HK
Brand: Hang Seng Bank
Area of Interest: Asset and Wealth Management
Closing Date: Hybrid Worker
Date: 16 Jun 2026
**Job description**
**Some careers have more impact than others.**
If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.
**Investments and Wealth Solutions**
Hang Seng's Investments and Wealth Solutions offers a full spectrum of wealth products and services to our Retail Banking and Wealth (RBW) customers, from high-net-worth to mass segments across channels to capture opportunity under different market scenarios. We play a distributor role to source investment and insurance products from service providers, manage the product due diligence and onboarding, as well as client journey design and implementation. We distribute investment funds managed by top tier fund managers covering different types of funds, across regions and asset classes. A wide range of structured products with underlying linked to equities, FX rates, interest rates, investment funds, etc. are offered for investors to pursue different investment objectives. We also offer fixed income instruments and certificates of deposit to customers who look for regular coupon payment. Besides, we have securities services covering exchange traded equities in local and overseas markets offered through a wide variety of trading channels. Margin trading services covering FX and securities, and investment financing service provides extra liquidity and purchasing power to cater for investment needs from sophisticated investors.
We are currently seeking a high caliber professional to join our team as **Product Manager (Structured Products)** .
**Principal Responsibilities**
+ Develop and manage the end-to-end lifecycle of structured products (e.g. equity-linked notes, capital-protected investments, rate-linked products)
+ Collaborate with internal stakeholders including Treasury, Investment Advisory, Legal, Compliance, and Sales Management to design and launch innovative investment solutions
+ Monitor market trends, customer behavior, and market players activities to identify opportunities for new product ideas or enhancements
+ Ensure all product documentation, marketing materials, and sales processes adhere to regulatory requirements and internal risk frameworks
+ Conduct product performance analysis, measuring returns, sales metrics, and client feedback to inform continuous improvement
+ Coordinate product training sessions for relationship managers and front-line staff
+ Manage product pricing, profitability tracking, and approval processes
+ Support digital initiatives to enhance distribution and product accessibility through online and mobile channels
**Requirements**
+ University degree in Finance, Economics, Business Administration, or a related field; professional qualifications (CFA, FRM) are an advantage
+ 5+ years of experience in product management or development within retail or private banking, with a focus on structured or investment-linked products
+ Strong understanding of financial markets, investment instruments, and retail client needs
+ Familiarity with Hong Kong regulatory environment for investment products (e.g. SFC, HKMA guidelines)
+ Excellent analytical, communication, and project management skills
+ Team-oriented with the ability to influence and drive cross-functional collaboration
+ Proficiency in MS Office, VBA and familiarity with digital banking tools or platforms is a plus
+ Great sense of ownership and servicing mindset to ensure efficient and effective deliverables
The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to Hong Kong Monetary Authority - Mandatory Reference Checking Scheme ( .
**You'll achieve more when you join Hang Seng Bank Limited.**
** Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Issued by Hang Seng Bank Limited
Is this job a match or a miss?
Apply Now
7
Product Manager - Deposit Strategy & Analytics, Services, VP - Asia
Posted 5 days ago
Job Viewed
Job Description
We are seeking a dynamic professional to join our global team to work along side our Deposit balance sheet lead in Asia to contribute to the target growth and revenue objectives for the clusters. This role is pivotal in managing and optimizing the balance sheet across the countries within the clusters, providing analytics and the associated insight, leading certain balance sheet initiatives to enhance financial outcome and balance sheet discipline, and playing a key partner to other team and function members to support the Balance Sheet Lead and the Cluster Heads. The successful candidate will play a critical role in optimizing balance sheet performance, enhancing financial visibility, and supporting key regulatory and planning processes across the clusters. This position requires a proactive approach to collaboration with diverse internal stakeholders, strong analytical acumen, and the ability to influence, propose and/or resolve issues to unleash optimal growth opportunities.
**Responsibilities:**
· Work alongside Balance Sheet Leads, take guidance and support the initiatives to drive overall balance sheet optimization strategy for LMS, ensuring consistent alignment with the global balance sheet strategy; and contribute to deliver financial objectives
· In supporting role, coordinate and investigate cluster' KPIs and OKRs movements for accuracy and accountability
· Partner with Finance, Treasury, and other partners on Plan discussion, quarterly plan and outlook, Beta quarterly assessment, deposit analytics. Bridge in Segment drivers and growth targets.
· Contribute to various senior forums (cluster and country reviews; country deep dives) material reviews and material preparation, deliverables tracking and follow-ups
· Regular and ad-hoc deposit, product mix and financial impact analysis: Deposit volatility / Targets & Deposit Capacity Management, GSIB management
· In close partnership with the Fund Transfer Pricing, Capital, and Hedging Optimization Team, assess and highlight SYC issues for the countries. This entails assuring alignment with Citi policies, Citi balance sheet / central bank line limits, and market accessibility, with the expectation to challenge proposals when required.
· Support Cluster / Country balance sheet management topics that arise, guide or resolve issues
· Partner with Finance and Data Analytics teams to enhance Monthly Cluster/Client Analytics, ensuring that cluster performance visibility is consistently maintained. This also involves assuring the delivery and standardization of Key Performance Indicators.
· Drive an country deep dive process, with a primary focus on countries that have a material impact on the balance sheet and/or requires .
· Drive NIM/RLAP/ROTCE optimization initiatives in partnership with cluster and country teams, and the Optimization and Pricing Team.
· Provide support for any ad hoc requests as they might arise from the Balance Sheets Leads, Deposit Team Leads and Cluster Heads.
**Qualifications:**
· 7+ years of experience
· Experience in Product management and/or Treasury beneficial
· Previous experience in cash and liquidity management products and/or client treasury activities
· Key interest and discipline in balance sheet, driving business revenues, and turning constraints into opportunities.
**Education:**
· Bachelor's/University degree, Master's degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
---
**Job Family Group:**
Product Management and Development
---
**Job Family:**
Asset/Liability Optimization
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
**Responsibilities:**
· Work alongside Balance Sheet Leads, take guidance and support the initiatives to drive overall balance sheet optimization strategy for LMS, ensuring consistent alignment with the global balance sheet strategy; and contribute to deliver financial objectives
· In supporting role, coordinate and investigate cluster' KPIs and OKRs movements for accuracy and accountability
· Partner with Finance, Treasury, and other partners on Plan discussion, quarterly plan and outlook, Beta quarterly assessment, deposit analytics. Bridge in Segment drivers and growth targets.
· Contribute to various senior forums (cluster and country reviews; country deep dives) material reviews and material preparation, deliverables tracking and follow-ups
· Regular and ad-hoc deposit, product mix and financial impact analysis: Deposit volatility / Targets & Deposit Capacity Management, GSIB management
· In close partnership with the Fund Transfer Pricing, Capital, and Hedging Optimization Team, assess and highlight SYC issues for the countries. This entails assuring alignment with Citi policies, Citi balance sheet / central bank line limits, and market accessibility, with the expectation to challenge proposals when required.
· Support Cluster / Country balance sheet management topics that arise, guide or resolve issues
· Partner with Finance and Data Analytics teams to enhance Monthly Cluster/Client Analytics, ensuring that cluster performance visibility is consistently maintained. This also involves assuring the delivery and standardization of Key Performance Indicators.
· Drive an country deep dive process, with a primary focus on countries that have a material impact on the balance sheet and/or requires .
· Drive NIM/RLAP/ROTCE optimization initiatives in partnership with cluster and country teams, and the Optimization and Pricing Team.
· Provide support for any ad hoc requests as they might arise from the Balance Sheets Leads, Deposit Team Leads and Cluster Heads.
**Qualifications:**
· 7+ years of experience
· Experience in Product management and/or Treasury beneficial
· Previous experience in cash and liquidity management products and/or client treasury activities
· Key interest and discipline in balance sheet, driving business revenues, and turning constraints into opportunities.
**Education:**
· Bachelor's/University degree, Master's degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
---
**Job Family Group:**
Product Management and Development
---
**Job Family:**
Asset/Liability Optimization
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Is this job a match or a miss?
Apply Now
8
Senior Digital Product Manager, Conversational Banking - International Wealth and Premier Banking
Kowloon City
HSBC
Posted 5 days ago
Job Viewed
Job Description
Senior Digital Product Manager, Conversational Banking - International Wealth and Premier Banking
Location:
Kowloon City, Kowloon, HK
Brand: HSBC
Area of Interest: Digital
Closing Date: Office Worker
Date: 26 Jun 2026
**Job description**
**GCB 4**
If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
International Wealth and Premier Banking (IWPB) helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs.
We are currently seeking an experienced individual to join our team as **Senior Digital Product Manager, Conversational Banking** , for the new AI bot platform (chat and voice). You'll be responsible for adopting future-state AI bot solutions, growing customer adoption of conversational channels, and increasing automation through traditional AI and GenAI. You'll work across Digital & CX and partner teams (e.g., UK, HK, Data & Analytics, Contact Centers, Wealth Solutions, Customer Segments).
Conversational Banking is globally accountable for HSBC's chat and messaging channels, delivering great customer experiences through a blend of AI and human support. HSBC is on a mission to build the world's best banking app-and that includes building the world's best conversational experience by innovating and experimenting with Generative AI and Agentic AI.
**The role holder will:**
+ Own the end-to-end product lifecycle for conversational banking platform capabilities and journeys, ensuring customer needs are met and benefits are realised over time.
+ Design, build and run digital customer experience journeys for conversational channels, working with cross-functional teams (analysts, engineers, designers, scrum teams) across locations in a lean agile environment.
+ Act as product owner/champion for one or more products; select and adapt appropriate delivery methods (predictive and/or agile).
+ Analyse market/user research, feedback, expert input and usage data to identify needs and opportunities.
+ Prioritise product requirements and own the product backlog, anticipating changes in customer/user needs to enable agile delivery.
+ Collaborate with Customer and Product value streams to shape journey design and build (including transactional chatbots).
+ Help drive the Conversational Banking product strategy, combining business strategy, external trends and market needs; bring structure to ambiguous/large-scale problems.
+ Ensure a strong understanding of how conversational channels increase customer satisfaction and reduce cost, and that delivery aligns to Group Standards.
+ Manage multiple complex responsibilities across several business areas as required.
+ Keep fair customer outcomes at the heart of delivery, aligned to Best Place to Bank principles (Make Better Products, Sell Them Properly, Keep Them Sold).
+ Continually reassess operational risks considering economic/market conditions, legal/regulatory requirements, operating practices, restructures and new technology.
**Knowledge & Experience / Qualifications:**
+ Previous experience in Digital Product Management.
+ Strong problem-solving mindset with an entrepreneurial drive; able to deconstruct problems and understand root causes.
+ Deep experience in customer-facing Conversational AI and GenAI products, ideally in banking/fintech.
+ Experience in global/regional roles delivering outcomes across diverse cultures.
+ Ability to set clear strategic direction aligned with Markets, Customer Segments and Physical Channels (preferred).
+ Extensive experience across digital product development: opportunity identification, business cases, requirements, deployment approach, execution, launch, and post-launch performance management.
+ SAFe experience, operating on quarterly planning cycles; able to ensure work is well-defined, prioritised, estimated and dependencies understood.
+ Strong stakeholder management and communication skills; able to navigate differing viewpoints.
+ Proven ability to build relationships and influence without direct authority.
+ Data driven analytical approach to problem solving, looking to understand the underlying causes, so that we can build a global solution rather than a series of point solutions.
+ Experience of Design Thinking and leading run ahead work to explore new problems or potential ideas, bringing in Design, Analysis, Architecture and Engineering colleagues.
+ Consumer financial services industry experience and strong understanding of Digital business, while experience with travel, lifestyle, and/or other consumer product development is a strong advantage.
+ Good communication skills for navigating through business requirements, differences of opinion on approach.
+ Proven ability to build strong relationships across stakeholder groups.
+ Excellent understanding of the bank's risk framework and experience of working with second line of defence: legal, compliance, financial crime (AML & sanctions), fraud, risk.
+ Strong outward focus and grasp of the competitor environment - opportunities, threats, gaps.
+ Excellent command of English, Mandarin and Cantonese.
**Opening up a world of opportunity**
** is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
Location:
Kowloon City, Kowloon, HK
Brand: HSBC
Area of Interest: Digital
Closing Date: Office Worker
Date: 26 Jun 2026
**Job description**
**GCB 4**
If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
International Wealth and Premier Banking (IWPB) helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs.
We are currently seeking an experienced individual to join our team as **Senior Digital Product Manager, Conversational Banking** , for the new AI bot platform (chat and voice). You'll be responsible for adopting future-state AI bot solutions, growing customer adoption of conversational channels, and increasing automation through traditional AI and GenAI. You'll work across Digital & CX and partner teams (e.g., UK, HK, Data & Analytics, Contact Centers, Wealth Solutions, Customer Segments).
Conversational Banking is globally accountable for HSBC's chat and messaging channels, delivering great customer experiences through a blend of AI and human support. HSBC is on a mission to build the world's best banking app-and that includes building the world's best conversational experience by innovating and experimenting with Generative AI and Agentic AI.
**The role holder will:**
+ Own the end-to-end product lifecycle for conversational banking platform capabilities and journeys, ensuring customer needs are met and benefits are realised over time.
+ Design, build and run digital customer experience journeys for conversational channels, working with cross-functional teams (analysts, engineers, designers, scrum teams) across locations in a lean agile environment.
+ Act as product owner/champion for one or more products; select and adapt appropriate delivery methods (predictive and/or agile).
+ Analyse market/user research, feedback, expert input and usage data to identify needs and opportunities.
+ Prioritise product requirements and own the product backlog, anticipating changes in customer/user needs to enable agile delivery.
+ Collaborate with Customer and Product value streams to shape journey design and build (including transactional chatbots).
+ Help drive the Conversational Banking product strategy, combining business strategy, external trends and market needs; bring structure to ambiguous/large-scale problems.
+ Ensure a strong understanding of how conversational channels increase customer satisfaction and reduce cost, and that delivery aligns to Group Standards.
+ Manage multiple complex responsibilities across several business areas as required.
+ Keep fair customer outcomes at the heart of delivery, aligned to Best Place to Bank principles (Make Better Products, Sell Them Properly, Keep Them Sold).
+ Continually reassess operational risks considering economic/market conditions, legal/regulatory requirements, operating practices, restructures and new technology.
**Knowledge & Experience / Qualifications:**
+ Previous experience in Digital Product Management.
+ Strong problem-solving mindset with an entrepreneurial drive; able to deconstruct problems and understand root causes.
+ Deep experience in customer-facing Conversational AI and GenAI products, ideally in banking/fintech.
+ Experience in global/regional roles delivering outcomes across diverse cultures.
+ Ability to set clear strategic direction aligned with Markets, Customer Segments and Physical Channels (preferred).
+ Extensive experience across digital product development: opportunity identification, business cases, requirements, deployment approach, execution, launch, and post-launch performance management.
+ SAFe experience, operating on quarterly planning cycles; able to ensure work is well-defined, prioritised, estimated and dependencies understood.
+ Strong stakeholder management and communication skills; able to navigate differing viewpoints.
+ Proven ability to build relationships and influence without direct authority.
+ Data driven analytical approach to problem solving, looking to understand the underlying causes, so that we can build a global solution rather than a series of point solutions.
+ Experience of Design Thinking and leading run ahead work to explore new problems or potential ideas, bringing in Design, Analysis, Architecture and Engineering colleagues.
+ Consumer financial services industry experience and strong understanding of Digital business, while experience with travel, lifestyle, and/or other consumer product development is a strong advantage.
+ Good communication skills for navigating through business requirements, differences of opinion on approach.
+ Proven ability to build strong relationships across stakeholder groups.
+ Excellent understanding of the bank's risk framework and experience of working with second line of defence: legal, compliance, financial crime (AML & sanctions), fraud, risk.
+ Strong outward focus and grasp of the competitor environment - opportunities, threats, gaps.
+ Excellent command of English, Mandarin and Cantonese.
**Opening up a world of opportunity**
** is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
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