267 Quality Analyst jobs in Hong Kong
Business Quality Analyst Lead
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Job description
Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra-high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Private Banking and Insurance.
We are currently seeking a high calibre professional to join our team as a Business Quality Analyst Lead.
Principal Responsibilities
In this role you will
- Test Planning and Preparation: Create detailed test plans, define test cases/scenarios based on business requirements, estimate resources, and identify data/environment needs
- Test Execution and Reporting: Oversee test case execution, document results, and present test summary reports to stakeholders for transparency
- Defect Management: Identify and track defects, manage resolution processes, and collaborate with development teams to ensure high-quality deliverables
- Team Coordination and Mentorship: Lead QA team activities, provide coaching, and mentor junior members to support professional growth
- Process Improvement: Continuously refine testing processes, improve efficiency, and implement lessons learned from retrospectives
- Industry Trends and Tools: Stay updated on testing trends, adopt new tools/methodologies, and promote standardized testing practices
- Cross-Functional Collaboration: Partner with software delivery, marketing, and operational teams to ensure alignment and smooth project execution
- Stakeholder Communication: Deliver project updates, escalate issues, and maintain strong relationships with stakeholders to ensure project success
Requirements
To be successful you will need
- Industry Experience: Prior experience in the banking or financial industry is preferred, along with a solid understanding of the testing process
- Technical and Digital Knowledge: Competent knowledge of digital channels (web and mobile), Agile methodology, and awareness of technology trends and customer experience
- Analytical and Decision-Making Skills: Ability to influence and challenge product requirements, assess the significance of defects and ensure customer needs are met
- Communication Skills: Strong written and verbal communication skills to explain complex issues clearly and effectively
- Relationship Management: Strong skills in managing internal and external stakeholders with competing priorities, fostering collaboration and support
- Team Collaboration: A highly collaborative team player who values and respects the roles of others while contributing specialized expertise
- Self-Motivation and Innovation: Enthusiastic, self-motivated, and capable of approaching tasks creatively or implementing new methods to achieve objectives
- Language and Qualifications: Fluent in English, Cantonese, and Mandarin; ISTQB qualification is desirable but not essential
Opening up a world of opportunity
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
Senior Data Quality Analyst
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What is this position about?
The Senior Data quality analyst will be playing a critical role in implementing operational data quality controls, providing ongoing monitoring and investigation of data quality issues and enabling continuous improvement. With a strong data oriented and risk control mind-set, this individual ensures quality data transmission to the end-users and is accountable for issue management and the definition of data quality strategy and controls.
- The Data Quality Analyst is an entry point for client data and referential topics regarding data quality and integrity (coming from the users across all 12 APAC territories)
- Control tower through proactive data quality monitoring and issue management
- Regular data quality reporting to relevant data consumers and report data quality trends, KPI indicators and remediation progress
- Own data quality improvement opportunities and backlog recommendations
- Co-ordinate data quality remediation and support the design of recommendations with various stakeholders/SMEs
- Representative to interact with Data Providers/SMEs on activities related to data quality and help provide E2E data and process understanding
- Perform audit confirmation activities, including but not limited to handling paper based requests, Chinese translation, answering queries from clients, auditors or internal stakeholders
The key interactions are with business representatives of all the functions of CIB ITO (Trade, Credit, Cash, Finance, ALMT); and data quality governance forums.
What would be your typical day at BNPP Paribas look like?
Primary Role And Responsibilities
- Entry point data quality and integrity topics regarding client and referential data (coming from the users across all 12 APAC territories)
- Act as control tower through proactive data quality monitoring, controls, data reconciliation and issue/break management.
- Lead interactions with Data Providers/SMEs on activities related to data quality and help provide E2E data and process understanding
- Accountable for owning data requests, data requirements and data quality issues
- Support IT to identify, categorize, and prioritize technical data quality issues
- Define data quality strategy, controls (preventative vs detective) and KPIs. Provide regular data quality reporting to relevant data consumers
- Oversee issue remediation and improvement projects, lead business requirements and drive escalation across the departments and governance forums
- Prepare the documentation and publication of governance presentation packs, incident investigation, data management artefacts (e.g., data lineage) and documentation of pain points and root causes
- Co-ordinate design and implementation of remediation with various stakeholders/SMEs, including the user acceptance testing
- Closely work with offshore counterpart on audit confirmation activities, including but not limited to scan paper based requests, translate Chinese into English, answer queries, mail / courier hard copies.
What is required for you to succeed?
We Are Looking a Data Quality Analyst With Global Banking End-to-end Data Quality Management Experiences And Be Able To Drive Organizational Change And Operational Solutions In The Financial Services Environment
- Degree holder with 5 years' experience of data quality management from investigation to remediation
- Sound knowledge of Global Banking products within Corporate Banking (Cash Management, Trade, Credit, Finance, etc.)
- Good understanding of Client Referential data in relation to corporate and institutional clients
- Fluent in spoken and written English and Cantonese is a must, Mandarin and/or French a plus
- Proficient in Microsoft office (MS Word, Excel & Power point)
- Strong analytical and problem-solving skills
- Ability to interact and coordinate appropriately in a non-hierarchical framework with a variety of stakeholders including SMEs from Operations, IT, Business, and senior management
- Comfortable operating with a strong level of autonomy and / or under pressure
- Ability to think outside the box and to deal with novelty
- Strong written / verbal communication and reporting skills
- Strong team working and interpersonal skills
- Organized and delivery-focused, with attention to detail
- Proactive, proposing or taking own initiatives to prevent risks / issues
- Solid work ethic and high level of motivation
- Project management skills
About BNP PARIBAS
As the leading European Union bank, and one of the world's largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.
We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.
- BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
- BNP Paribas MixCity which fosters better representation of women at all levels of the organization
- Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
- BNP Paribas CulturAll which celebrates diverse backgrounds
BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.
Quality Assurance Analyst
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Job Summary:
Seeking a Quality Assurance Analyst to ensure the quality and reliability of our software applications through rigorous testing, defect analysis, and process optimization. The ideal candidate will excel at designing test strategies, leveraging automation, and collaborating with teams to meet specified quality standards across web and mobile platforms.
Job Duties:
- Collaborate with the development and project teams.
- Develop test cases aligned with diverse business requirements.
- Execute test cases.
- Generate testing result reports and document problem logs for relevant stakeholders.
- Furnish test result records and coordinate with internal teams to resolve identified defects.
Requirements:
- High Diploma or above in Information Technology or a related discipline
- A minimum of 2 years of professional experience in software testing
- Demonstrated proficiency in software testing methodologies, tools, and techniques
- Experience in mobile testing utilizing on-premise device simulators and emulators
- Demonstrated expertise in the development of test plans, the creation of manual or automated test scripts, and the execution of comprehensive software testing.
Familiarity with the following IT domains is advantageous, but not mandatory:
Python programming
- Web-based application architecture
- Open API and Microservices
- JSON and XML
- Cybersecurity measures, particularly those pertaining to web page vulnerabilities
- Test automation tools or frameworks
Preferred Experience:
- QA working experience with vendors.
- Familiarise with the systematic process of test case management
- Exposure to Agile Testing
Benefits:
- 12 annual leave days + 1 birthday leave day.
- Group medical insurance.
- 5-day work week.
- 1 day of remote work per week.
- Paid sick leave.
Quality Assurance Analyst
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Job Summary: We are looking for a motivated and detail-oriented Quality Assurance Analyst to join our team. In this role, you will be responsible for ensuring the reliability and quality of our software products through meticulous testing and automated tests. If you have a foundational understanding of IT and an eagerness to learn and grow in the field of Quality Assurance, we would love to hear from you.
Key Responsibilities:
- Prepare and conduct tests on our software products to identify potential issues, ensure functionality and quality.
- Collaborate with the development teams to identify, document, and resolve technical issues.
- Write, execute, and maintain automated test scripts.
- Participate in the continuous improvement of testing processes and practices.
Required Skills and Qualifications:
- Solid IT knowledge and system development projects.
Foundational knowledge in Quality Assurance methodologies and best practices.
Hands-on experience with testing tools or frameworks (if applicable).
- Basic programming skills in Java, Python or other languages will be an advantage.
- Ability to work independently as well as part of a collaborative team.
- A proactive attitude with strong problem-solving skills.
- Willingness to learn and adapt in a fast-paced world of technology.
What We Offer:
- A supportive and innovative work environment.
- Opportunities for professional growth and development.
- Competitive salary and benefits package.
Quality Assurance Analyst
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Job Summary: We are looking for a QA engineer who is passionate about games and has a strong attention to detail, creativity, adaptability, and a results-oriented mindset with high energy and a positive attitude.
What You'll DoYou will play a crucial role in ensuring the quality of our applications and products by collaborating with project managers and development teams. Your key responsibilities will include:
- Developing and executing detailed test plans and test cases for games, websites, subscription services, and other projects that contribute to the company's business objectives.
- erforming functional, usability, responsive, performance, security, regression, and localization testing on games and websites.
- Preparing test data for test execution in UAT on firmware.
- entifying and reporting issues, and providing feedback to the development teams.
- Liaising with developers and designers to ensure a seamless user experience.
- Staying up-to-date with industry best practices and emerging trends in QA.
- Bachelor's degree in Computer Science, Engineering, or a related field.
- 1-2 years of experience in IT-related service/ industry.
- Strong understanding of QA methodologies, tools, and processes.
- Experience with automated testing tools is a plus.
- Excellent analytical and problem-solving skills.
- Strong attention to detail and a commitment to quality.
- Good communication and teamwork skills.
- Ability to work independently and manage multiple tasks simultaneously.
- Good command of written and spoken English.
- Passionate about game development.
- Competitive compensation package.
- Flexible working hours and vacation policy.
- Product-driven culture that treasures talents and individual growth.
- Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Quality Assurance Analyst
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Job Summary: We are looking for a motivated and detail-oriented Quality Assurance Analyst to join our team. In this role, you will be responsible for ensuring the reliability and quality of our software products through meticulous testing and automated tests. If you have a foundational understanding of IT and an eagerness to learn and grow in the field of Quality Assurance, we would love to hear from you.
Key Responsibilities:
- Prepare and conduct tests on our software products to identify potential issues, ensure functionality and quality.
- Collaborate with the development teams to identify, document, and resolve technical issues.
- Write, execute, and maintain automated test scripts.
- Participate in the continuous improvement of testing processes and practices.
Required Skills and Qualifications:
- Solid IT knowledge and system development projects.
Foundational knowledge in Quality Assurance methodologies and best practices.
Hands-on experience with testing tools or frameworks (if applicable).
- Basic programming skills in Java, Python or other languages will be an advantage.
- Ability to work independently as well as part of a collaborative team.
- A proactive attitude with strong problem-solving skills.
- Willingness to learn and adapt in a fast-paced world of technology.
What We Offer:
- A supportive and innovative work environment.
- Opportunities for professional growth and development.
- Competitive salary and benefits package.
Enterprise Quality Assurance Analyst Functional
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Cathay Pacific
Digital & Information Technology
Information Technology Department
Permanent
Hong Kong SAR (China)
Application deadline: 15 Sep 2025
Role IntroductionReports to: Senior Enterprise Quality Governance Lead
Join Cathay as an Enterprise Quality Assurance Analyst in our Information Technology Department. You will be the one to drive testing services to meet project requirements across our wide-reaching solutions centres, enhancing experience for our customers across our global network.
Thrive in a dynamic and agile environment that embraces AI and cutting-edge technologies. Our culture fosters teamwork and progressive thinking, while our internal mobility program offers diverse career opportunities.
Leverage your expertise in Quality Assurance (QA) across our solution centres, ensuring we deliver on our brand promise and drive organizational success together with our wide-reaching inflight services teams around the world.
Key Responsibilities- Deliver required test documentation, including plans, estimates, schedules and reports within project timelines and to the Enterprise Quality Governance's quality standards and processes
- Manage vendors in the delivery of cost effective and timely Functional testing, tuning and support and ensure vendors' deliverables are of high quality and compliant to CX policies and standards
- Drive the functional testing discipline of the team, including solutions and architecture reviews, test defects root cause analysis and provide application and infrastructure recommendations to the project
- Monitor and control testing being planned and executed on all projects ensuring that each produces test reports of progress against time and quality, defects severity, distribution and priority rating, impact assessments, trends over the project etc.
- Deliver testing estimates at various project phases aligning with the Project Delivery Lifecycle (PDLC) framework
- Track financials (actual spend) against the test estimates provided using standard templates, and highlight to Test Manager where potential issues may arise
- Devise options for achieving targets when progress is not as intended
- Plan and manage the selection and implementation of different testing tools for Functional Testing, Web Accessibility Testing, and Usability Testing
- Lead the specification of an appropriate Testing Environment to support all the tests required
- Drive to identify and manage project-level risks associated with/during testing and escalate (as required) issues associated with/during testing
- Emergency and Accident and Crisis Response responsibilities as required
- Bachelor degree qualifications are essential; minimum of 4 years of IT experience, with at least 2 years' experience in automated testing
- Good business domain and industry knowledge
- Proven experience in leading a team of technology professionals
- Strong organizational, writing, presentation and interpersonal communications (assertiveness, consensus building, negotiation); Effective skills in managing corporate project testing engagements
- Well-developed analytical, problem-solving, and decision-making skills, leveraging both logic and creativity; strong troubleshooting skills; ability to identify patterns and generate ideas
- Solid experience in business analysis, software development and test management
- Good understanding of the potential benefits and problems of applying different test types, e.g. regression test, usability test, stress test etc.
- Proven experience in testing of complex inter-related applications across multiple platforms and infrastructure
- Analysing test results through diagnosis and analysis of various system/application error logs, and transaction metrics and reflecting on risks incurred to test phases
- Certification of ISTQB/PMP/CISA/ITIL is an advantage
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
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Enterprise Quality Assurance Analyst — Functional
Posted today
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Job Description
Role Introduction
Reports to:
Senior Enterprise Quality Governance Lead
Join Cathay as an Enterprise Quality Assurance Analyst in our Information Technology Department. You will be the one to drive testing services to meet project requirements across our wide-reaching solutions centres, enhancing experience for our customers across our global network.
Thrive in a dynamic and agile environment that embraces AI and cutting-edge technologies. Our culture fosters teamwork and progressive thinking, while our internal mobility program offers diverse career opportunities.
Leverage your expertise in Quality Assurance (QA) across our solution centres, ensuring we deliver on our brand promise and drive organizational success together with our wide-reaching inflight services teams around the world.
Key Responsibilities
- Deliver required test documentation, including plans, estimates, schedules and reports within project timelines and to the Enterprise Quality Governance's quality standards and processes
- Manage vendors in the delivery of cost effective and timely Functional testing, tuning and support and ensure vendors' deliverables are of high quality and compliant to CX policies and standards
- Drive the functional testing discipline of the team, including solutions and architecture reviews, test defects root cause analysis and provide application and infrastructure recommendations to the project
- Monitor and control testing being planned and executed on all projects ensuring that each produces test reports of progress against time and quality, defects severity, distribution and priority rating, impact assessments, trends over the project etc.
- Deliver testing estimates at various project phases aligning with the Project Delivery Lifecycle (PDLC) framework
- Track financials (actual spend) against the test estimates provided using standard templates, and highlight to Test Manager where potential issues may arise
- Devise options for achieving targets when progress is not as intended
- Plan and manage the selection and implementation of different testing tools for Functional Testing, Web Accessibility Testing, and Usability Testing
- Lead the specification of an appropriate Testing Environment to support all the tests required
- Drive to identify and manage project-level risks associated with/during testing and escalate (as required) issues associated with/during testing
- Emergency and Accident and Crisis Response responsibilities as required
Requirements
- Bachelor degree qualifications are essential; minimum of 4 years of IT experience, with at least 2 years' experience in automated testing
- Good business domain and industry knowledge
- Proven experience in leading a team of technology professionals
- Strong organizational, writing, presentation and interpersonal communications (assertiveness, consensus building, negotiation); Effective skills in managing corporate project testing engagements
- Well-developed analytical, problem-solving, and decision-making skills, leveraging both logic and creativity; strong troubleshooting skills; ability to identify patterns and generate ideas
- Solid experience in business analysis, software development and test management
- Good understanding of the potential benefits and problems of applying different test types, e.g. regression test, usability test, stress test etc.
- Proven experience in testing of complex inter-related applications across multiple platforms and infrastructure
- Analysing test results through diagnosis and analysis of various system/application error logs, and transaction metrics and reflecting on risks incurred to test phases
- Certification of ISTQB/PMP/CISA/ITIL is an advantage
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
Senior Manager, Process improvement
Posted 16 days ago
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Overview
Senior Manager, Process improvement — The Hong Kong Jockey Club
The Hong Kong Jockey Club IT Division is a vibrant community of professionals working across Hong Kong and Shenzhen. We design, build, and operate the technology that powers the Club, delivering services that support hospitality, racing and wagering operations, and driving business growth through new products and services. We are committed to safeguarding the Club by protecting it from external threats and providing a secure, resilient technological environment.
The Department The IT Change Department ensures successful delivery of IT change initiatives, supported by the IT Change Management Office (CMO) to ensure efficiency and effectiveness. Key responsibilities include Change Initiative Delivery, Change Management Office, Quality Assurance, Release Management, Portfolio Management, and PDLC Governance.
Responsibilities- Process Analysis: Conduct thorough analyses of existing processes to identify inefficiencies and areas for improvement
- Methodology Implementation: Apply Lean, Six Sigma, and other optimization methodologies to streamline operations and reduce waste
- Collaboration: Work closely with cross-functional teams to facilitate process improvement workshops and training sessions
- Project Management: Lead and manage optimization projects from inception to completion, ensuring timely delivery and adherence to quality standards
- Data Analysis: Utilize data analytics tools to track process performance and measure the impact of optimization initiatives
- Documentation: Create and maintain comprehensive documentation of processes, improvements, and best practices
- Stakeholder Engagement: Communicate findings and recommendations to stakeholders at all levels, fostering a culture of continuous improvement
- Degree in Management, Business Analytics, or equivalent
- Minimum of 8 years proven experience in process optimization or a similar role
- Stakeholder Management, Process Improvement, Process optimization, Communication Skills, Strong analytical and problem-solving skills
- Lean Six Sigma Green Belt/Black Belt certification or equivalent is highly desirable
- Proficiency in process mapping and data analysis tools (e.g., Excel, Tableau)
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively in a team environment
- Proficiency in English (written and spoken) is mandatory
- Proficiency in spoken Chinese (Cantonese and Putonghua) is advantageous
- Strong sense of ownership and accountability
- Excellent organizational and time management skills
The level of appointment will be commensurate with qualification and experience.
How To ApplyPlease send your resume, complete with expected salary and job reference by clicking the Apply Now button or to:
Fax:
Mail: The Human Resources Department, The Hong Kong Jockey Club, 1 Sports Road, Happy Valley, Hong Kong
We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.
#J-18808-LjbffrSenior Manager, Process improvement
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Company description:
The Hong Kong Jockey Club
Job description:
Who are we?
We are the IT Division of HKJC, a vibrant community of over 1,500 dedicated professionals working collaboratively across Hong Kong and Shenzhen.
Our team is a diverse mix of individuals from various backgrounds, from all across the world. We embrace our humanity, recognizing that each of us brings unique strengths and perspectives. This diversity not only enriches our work environment but also drives our innovation and creativity as we strive to achieve our collective goals.
What do we do?
We design, build, and operate the technology that powers the Club. Our primary focus is on delivering the service that supports our hospitality, racing and wagering operations, to ensure that our customers and members enjoy exceptional experiences.
We also deliver the changes necessary to drive business growth through new products and services. And, we are committed to safeguarding the Club by protecting it from external threats, providing a secure and resilient technological environment.
The Department
The IT Change Department is crucial for ensuring the successful delivery of all IT change initiatives, whether using agile or waterfall methodologies. It is supported by a robust IT Change Management Office (CMO), which oversees the entire process to ensure efficiency and effectiveness. Key responsibilities of the IT change department:
- Change Initiative Delivery
- Change Management Office
- Quality Assurance
- Release Management
- Portfolio Management
- PDLC Governance
The Job
You will:
- Lead and inspire cross-functional teams by fostering a culture of continuous improvement and accountability, ensuring alignment with organisational objectives
- Establish and oversee governance frameworks that enforce compliance with procurement policies and procedures, while promoting ethical practices across departments
- Drive the development and implementation of standard operating procedures and templates to streamline processes and enhance operational efficiency
- Champion regular reviews and audits to ensure adherence to established processes, facilitating the identification of non-conformance and promoting best practices
- Strategically manage risks by establishing a comprehensive risk management framework, guiding teams in proactive identification and mitigation of potential issues
- Mentor and develop team members, providing guidance and support to enhance their skills and drive professional growth within the organisation
- Cultivate strong relationships with key stakeholders, representing the organisation in internal and external communications to ensure collaborative alignment
- Oversee project management for strategic transformation initiatives, ensuring effective execution of process improvements and driving organisational change
About You
You should have:
- Bachelor's degree in Procurement, Business Administration, Supply Chain, Information Technology, or a related field
- Professional qualification or corporate membership in a recognised professional institute (e.g., CIPS, HKIS, RICS) is preferred
- Minimum of 12-15 years of relevant experience in procurement, business administration, or a related field
- Proven experience in leading business improvement projects across functions
Terms of Employment
The level of appointment will be commensurate with qualification and experience.
How to Apply
Please send your resume, complete with expected salary and job reference by clicking the Apply Now button or to:
Fax:
Mail: The Human Resources Department, The Hong Kong Jockey Club, 1 Sports Road, Happy Valley, Hong Kong
We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.