What Jobs are available for Quality Control Inspector in Hong Kong?

Who we're looking for

We are seeking a detail-oriented and proactive Jewellery Quality Control Inspector & Returns Manager to join our fast-growing team.

The position is half-time or full-time in Hong Kong, mostly based at our 3PL.

Responsibilities:

• Oversee the end-to-end returns handling process in our Hong Kong 3PL, ensuring timely and accurate evaluation of returned jewellery
• Manage and train 3PL staff members to do basic sorting and inspection of returns
• Conduct detailed quality inspections to assess the condition of returned pieces, especially our most expensive 14k gold jewellery
• Execute on quality control protocols and checklists for returned inventory
• Collaborate with customer service, production and inventory departments to resolve returns, rework, or restock as appropriate
• Ensure that returns are stocked back into inventory or sent back to factories for repair
• Track stock movements in our ERP
• Ensure compliance with company quality standards
• Identify recurring quality issues and propose solutions or SOP updates

Who you are:

• Professionally fluent in English
• Bonus: Professionally fluent in Cantonese
• Experience level is flexible; we tailor the role to match your seniority and skills
• Extremely detail-oriented and able to follow processes
• Proficient with technology (MS Excel will be required)
• A collaborative team player who works well with others
• Mature, responsible, and exercises sound judgment in decision-making

Principal Responsibilities

• Collaborate with business stakeholders and IT teams to understand banking system requirements (e.g. core banking, digital channels, payments, compliance systems).
• Develop and execute UAT test cases based on business processes and user scenarios.
• Validate system functionalities against business requirements, ensuring accuracy and compliance with banking regulations.
• Document test results, track defects, and escalate issues to relevant teams for resolution.
• Report bugs and coordinate with development and QA teams for fixes and retesting.
• Assist in troubleshooting issues identified during UAT and support root cause analysis.
• Perform post-implementation verification to ensure system readiness and minimal disruption to banking operations.
• Participate in UAT planning, test data setup, and environment coordination.

Qualifications / Requirements

• University degree in Business, Finance, Information Technology, or related discipline.
• Proven experience in UAT or QA testing within the banking or financial services industry.
• Familiarity with banking products and operations (e.g. loans, deposits, credit cards, treasury, compliance) is highly preferred.
• Strong understanding of UAT methodology, test planning, and defect lifecycle management.
• Experience with test management and collaboration tools such as JIRA, Confluence, or similar platforms.
• Ability to interpret business requirements and translate them into effective test scenarios.
• Excellent communication and interpersonal skills to work with cross-functional teams.
• Analytical thinking and problem-solving skills with attention to detail.
• Ability to work under pressure and adapt to changing priorities in a dynamic banking environment.
• Proficiency in both written and spoken English and Chinese.
• Experience in Agile environments and knowledge of regression testing is a plus.

Responsibilities:

• Perform routine on-line checking on raw materials, semi- and finished food products.
• Perform on-line checking at various stages in production line to implement ISO / HACCP policy.
• Support to implement and maintain documentation system and quality management system.
• Coordinate and participate work safety, quality assurance and hygiene procedures training to related staff.
• Support the implementation of food safety, hygiene and quality assurance operation policies, guidelines and procedures to ensure the entire production process is in compliance with the corporate standard.
• Investigate and follow-up the complaint case, which related to food safety and quality aspect.
• Coordinate and regularly review the performance of pest control condition and follow-up with contractor.
• Assist in other ad-hoc projects as assigned.

Requirements:

• Higher Diploma / Degree holder or above in Food Science / Food and Nutrition or related disciplines.
• Minimum 3 years experiences in relevant QA / QC experience, exposure of food factory operations will be an advantage.
• Familiar with quality assurance systems (HACCP / ISO22000).
• Self-motivated, independent, excellent problem solving skills, and with good communication skill.
• Ability to handle multiple tasks while maintaining attention to detail and accuracy, working under tight deadlines.
• Proficient in PC applications, including Chinese word and excel processing;
• Good command of spoken and written English and Chinese / Cantonese;
• More experience may consider as Senior Quality Assurance / Quality Control Officer;
• Immediate availability is preferred.

We offer competitive salary package and attractive fringe benefits including medical insurance to the right candidates, we also offer free lunch.

Interested parties please click "Apply Now" to submit your application including expected salary and contact information.

If you do not hear from us within 3 months. Your application will be retained for 12 months and be considered for other appropriate positions within this period.

On behalf of our client, a prestigious financial institution at the center of Hong Kong's financial industry, Pinpoint Asia is currently recruiting meticulous and driven Quality Assurance Analysts to join a significant, large-scale project.

This is an exceptional contract opportunity for QA professionals to contribute to the development of critical financial services systems. If you have a keen eye for detail and a passion for ensuring software quality, this role offers the chance to gain invaluable experience within a highly respected organization.

The Project

You will join a dynamic project team focused on delivering robust, secure, and user-friendly digital platforms. Your mission is to uphold the highest standards of quality by rigorously testing new applications and enhancements, ensuring they are free of defects and provide a seamless user experience.

What You'll Be Doing

Your day-to-day responsibilities will be crucial to the project's success:

• Execute Comprehensive Testing: Conduct thorough manual and automated testing to ensure all applications meet strict business requirements for functionality, reliability, and performance.
• Design Test Scenarios: Develop, prepare, and execute clear and effective test cases, scripts, and scenarios, with a focus on critical user journeys, including online form submissions.
• Identify & Document Defects: Meticulously document and evaluate test results, logging any findings and bugs with precision in an issue tracking system (JIRA).
• Collaborate for Resolution: Work closely with developers to track defects through their lifecycle, assist in troubleshooting errors, and verify fixes.
• Report & Communicate: Provide clear and timely reports on testing progress, status, and escalate any major issues to project stakeholders to ensure transparency.

What You'll Bring

We are looking for individuals who are analytical, methodical, and work well within a team.

Professional Experience:

• A minimum of 1 year of hands-on experience in application or software testing.
• Experience in preparing structured test plans, cases, and scenarios is highly preferred.
• Direct experience in testing online forms and web applications is a strong plus.

Technical Familiarity:

• Proficiency with issue tracking tools like JIRA.
• Familiarity with test automation tools, such as Katalon, would be a significant advantage.

Personal Attributes:

• Extremely detail-minded and patient, with a self-motivated and proactive attitude.
• Excellent analytical, interpersonal, and time management skills.
• Good command of written and verbal communication in both English and Cantonese.

What's on Offer

• This role provides a unique opportunity to grow your skills and career profile.
• Gain Prestigious Experience: Enhance your resume by working on a high-profile project within a key Hong Kong financial institution.
• Supportive Team Environment: Join a large, collaborative team where your contributions are valued and you can learn from experienced professionals.

If this outstanding opportunity sounds like your next career move, please submit your resume in Word format via the Quick Apply Button.

Job Purpose

The Control and Quality Assurance Specialist is a critical role; contributing to the delivery of successful business outcomes within Bupa to ensure appropriate business practices are being met.

Conducting independent assurance activities to confirm quality assurance standards ensuring that the activities of the Group are conducted in accordance with applicable regulatory obligations, contractual requirements and internal policies and procedures.

A key requirement is the ability to build a strong and trusting rapport with business contacts, facilitating two-way interaction in relation to Governance, Risk, Control and Compliance matters.

Responsibilities

• Delivery of high quality, value add and efficient Quality Assurance ("QA") of customer interactions including Sales, Customer Services and Claims activities.
• Embed feedback loops so that QA outcomes drive meaningful enhancements to customer interaction and client impacting processes.
• Production of high quality, insightful Management Information to operations management to enable targeted changes to customer services training and processes.
• Identification, escalation and remediation of customer conduct issues identified through the QA process.
• Formulate findings based on assurance activities on controls and work with the business to agree appropriate improvement actions. Identify good and improvement areas about call quality upon monitored various types of calls and suggest follow-up actions for enhancement.
• Support the Control and Quality Assurance team to prepare reports which describe risks, findings and agreed actions and to finalise these reports for distribution to the business.
• Work with the Risk Champions and business stakeholders to identify key controls in place to manage the identified risks and, in conjunction with the other team members of Control and Quality Assurance team develop testing/monitoring approaches for these controls.
• Conduct process walkthroughs and sample testing to ensure risks are being appropriately managed by the business and in accordance with applicable regulatory obligations, contractual obligations and internal policies and procedures.
• Support control owners to complete Control Owner Self-assessment ("CSA") and monitor the completion of CSA.
• Provide contribute to improvements in the creation and maintenance of data analysis and methodology.
• Maintain stakeholder network across the business to enable the completion of the Control testing and Quality Assurance plan.
• Support the Director of Governance and Control in communicating the role of assurance across the three lines of defence, and the required capabilities within the first line.
• Complete Bupa training as required, and attend arranged training and information sessions in order to maintain knowledge of regulatory obligations. Individual reading may be required in order to understand the regulatory environment and obligations.
• Other responsibilities as directed by the Director of Governance and Control.

Qualifications, Training and Experience

• Bachelor's degree.
• Experience in control testing or quality assurance, or telemarketing, sales, customer service, claims, pre-authorisation experience in insurance industry.
• Good organizational skills and ability to manage multiple projects of varying length concurrently.
• Fluent in spoken and written English and Cantonese with ability to present articulately with appropriate level of gravitas.
• Good presentation, communication and problem-solving skills.
• Good data analytical skills.

Bupa offers 5 days' work per week and comprehensive remuneration packages including base salary, study assistance plan, company pension plan, life and medical benefit, dental benefit, annual leave, examination leave, etc.

Bupa is an equal opportunity employer and welcomes applications from qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of application with Bupa. Personal data collected will be used for recruitment purposes only. Bupa will be in touch for any opportunities that matches your profile. All personal data of unsuccessful application will be destroyed 24 months from the date of receiving the application. Full version of Data Privacy Notice available upon request.

Job Purpose

The Control and Quality Assurance Specialist is a critical role; contributing to the delivery of successful business outcomes within Bupa to ensure appropriate business practices are being met.

Conducting independent assurance activities to confirm quality assurance standards ensuring that the activities of the Group are conducted in accordance with applicable regulatory obligations, contractual requirements and internal policies and procedures.

A key requirement is the ability to build a strong and trusting rapport with business contacts, facilitating two-way interaction in relation to Governance, Risk, Control and Compliance matters.

Responsibilities

• Delivery of high quality, value add and efficient Quality Assurance ("QA") of customer interactions including Sales, Customer Services and Claims activities.
• Embed feedback loops so that QA outcomes drive meaningful enhancements to customer interaction and client impacting processes.
• Production of high quality, insightful Management Information to operations management to enable targeted changes to customer services training and processes.
• Identification, escalation and remediation of customer conduct issues identified through the QA process.
• Formulate findings based on assurance activities on controls and work with the business to agree appropriate improvement actions. Identify good and improvement areas about call quality upon monitored various types of calls and suggest follow-up actions for enhancement.
• Support the Control and Quality Assurance team to prepare reports which describe risks, findings and agreed actions and to finalise these reports for distribution to the business.
• Work with the Risk Champions and business stakeholders to identify key controls in place to manage the identified risks and, in conjunction with the other team members of Control and Quality Assurance team develop testing/monitoring approaches for these controls.
• Conduct process walkthroughs and sample testing to ensure risks are being appropriately managed by the business and in accordance with applicable regulatory obligations, contractual obligations and internal policies and procedures.
• Support control owners to complete Control Owner Self-assessment ("CSA") and monitor the completion of CSA.
• Provide contribute to improvements in the creation and maintenance of data analysis and methodology.
• Maintain stakeholder network across the business to enable the completion of the Control testing and Quality Assurance plan.
• Support the Director of Governance and Control in communicating the role of assurance across the three lines of defence, and the required capabilities within the first line.
• Complete Bupa training as required, and attend arranged training and information sessions in order to maintain knowledge of regulatory obligations. Individual reading may be required in order to understand the regulatory environment and obligations.
• Other responsibilities as directed by the Director of Governance and Control.

Qualifications, Training and Experience

• Bachelor's degree.
• Experience in control testing or quality assurance, or telemarketing, sales, customer service, claims, pre-authorisation experience in insurance industry.
• Good organizational skills and ability to manage multiple projects of varying length concurrently.
• Fluent in spoken and written English and Cantonese with ability to present articulately with appropriate level of gravitas.
• Good presentation, communication and problem-solving skills.
• Good data analytical skills.

Bupa offers 5 days' work per week and comprehensive remuneration packages including base salary, study assistance plan, company pension plan, life and medical benefit, dental benefit, annual leave, examination leave, etc.

Bupa is an equal opportunity employer and welcomes applications from qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of application with Bupa. Personal data collected will be used for recruitment purposes only. Bupa will be in touch for any opportunities that matches your profile. All personal data of unsuccessful application will be destroyed 24 months from the date of receiving the application. Full version of Data Privacy Notice available upon request.

Overview:

As a QA Engineer based in Hong Kong, you will be expected to demonstrate professional quality assurance standards and practice to the organization. You will also be expected to administer, analyse and collate all required quality documentations in a timely and compliant manner, working collaboratively across departments and support teams. The ideal QA Engineer will possess QA experience, with sound QA/Regulatory standards and understanding. Pro-active with amicable deliverable management skills and willingness to learn and grow with the organization.

Key Responsibilities:

• Assist the R&D Manager in ensuring all functional quality support is carried out in accordance to practice/protocol to meet overall business deliverables
• Collaborate independently and effectively with external vendors and internal stakeholders on factory expectations or programs as assigned by R&D Manager
• Collation of all related quality assurance documentations (i.e. lab test summary, inspection/performance summary, CAP etc) and ensure timely report upload
• Generate the required report for evaluation, factory performance and passing rate reports etc. on a timely basis
• Collate and verify data from the evaluation report and provide preliminary summary of findings and conclusion in a timely basis; track all evaluation report record and resolutions
• Assist in defining and verifying corrective action plans (CAP) with related internal parties
• Ensure that corrective measures and documentations adhere to reliability standard and compliance
• Assist in conducting reviews and maintain company's quality evaluation and control system requirements; track metric status set by the R&D Manager
• Assist and provide suggestions on specific lab testing requirements, activities and participate in follow-up/action plan with the help of internal/external parties
• Ensure appropriate escalation to either seniors, management or other supporting teams for the required follow-up or action
• Record and file all data and reports thoroughly
• Assist in ad-hoc activities or projects as tasked by R&D Manager in areas of testing, process flow enhancements etc.

Requirements/ Qualifications:

• Degree in Science / Manufacturing / Industrial / Quality Engineering or relevant disciplines
• Minimum 2 to 3 years of relevant working experience in a quality assurance related scope, preferably within the consumable/chemical industry
• Relevant experience with internal and product auditing process is preferred
• Knowledge of ISO9001, IATF16949 / Six-Sigma / MBNQA will be an advantage
• Good communication & interpersonal skills as a team player
• Excellent command of written and spoken English and Chinese (Cantonese & Mandarin), showcasing strong language and writing skills
• Proficiency in Microsoft office (Word, Access, Power Point, Excel, and Project)
• Good prioritization and organization skills, analytical and meticulous
• Able to work independently and cohesively within a team
• Candidate with more experience will be considered as Senior QA Engineer

Benefits & Others

Medical insurance, Dental insurance, Life insurance, Travel insurance, Bank holidays, Discretional performance bonus

Your application may also be considered for other suitable position within the group or its associated companies.

All personal data provided by applicants will be used for recruitment purpose only.

Job Description:

• Base on defined Quality Governance Model to assess the healthiness of a project from initiation to project closure across the entire project life cycle in term of the quality of deliverables and task execution

• Define Quality Assurance Framework to ensure the quality of software development life cycle for all strategy projects.

• Ensuring compliance with government regulations and security standard defined by Security Team

• Developing policies for the quality management system.

• Serving on committees responsible for developing and implementing strategies.

• Evaluating the effectiveness of existing programs.

• Preparing reports about current and future trends.

• Conducting research into emerging technologies.

• Working with outside consultants; and negotiates the implementation strategy and quotation.

• Help develop marketing strategies designed to increase the success rate of the implementation with quality

• Agile development experience with team member accountability for commitment and delivery each sprint.

• Work with Product owners and IT stakeholders to prioritize backlogs, deliver solutions through environments and into production.

• Lead and provide estimates, formalize release plans, and implementation schedules/dependencies.

• Communicate implementation issues, delays, and mitigation plans.

• Innovate to improve future processes and deployments.

• Interface and communicate with project team, management, and stakeholders.

• Coach, mentor, and support less experienced team members.

• Manage external contracts and suppliers where required.

• Work within defined build, deployment, and governance processes.

Recruit Squad Limited was founded with one thought in mind - to provide professional recruitment and HR advisory services with integrity and trust.

We are headquartered in Hong Kong to provide Permanent Recruitment, Executive Search, and Contract Recruitment/Secondment Services.

Industries we cover:

• Information Technology
• Financial Institutions
• Insurance
• Telecommunications
• Digital
• Entertainment & Hospitality
• News & Media
• Electronics

Our Well-Known Award Winning Financial Client is currently looking to expand team in Hong Kong. Please send us your latest CV to apply

Key responsibilities include:

• Conduct application testing to ensure that business requirements are met in terms of both functionalities and reliability.
• Design and prepare automated and manual test cases.
• Document and evaluate test results.
• Report any findings in an issue tracking system (i.e. JIRA).
• Track defects and help troubleshoot errors.
• Report testing progress, status and other major project issues.
• Familiarity with Katalon automation tools is beneficial.

Requirements:

• Minimum 1 year of relevant application testing experience.
• Experience in preparing test cases / scenarios and test plan is preferred.
• Experience in online form testing is a plus.
• Candidates with good analytical and interpersonal skills are highly preferred.
• Detail-minded, patient, self-motivated and good time management skills.
• Good command of written and verbal communication skill in both English and Cantonese.

We offer attractive remuneration and fringe benefits to the right candidates. Please send us the application by clicking the "Apply " button, together with a detailed resume, stating current and expected salary.

(All personal data provided by job applicants are used only for recruitment purpose and will be treated strictly confidential.)