233 Quality Control Specialist jobs in Hong Kong

Job Purpose

The Control and Quality Assurance Specialist is a critical role; contributing to the delivery of successful business outcomes within Bupa to ensure appropriate business practices are being met.

Conducting independent assurance activities to confirm quality assurance standards ensuring that the activities of the Group are conducted in accordance with applicable regulatory obligations, contractual requirements and internal policies and procedures.

A key requirement is the ability to build a strong and trusting rapport with business contacts, facilitating two-way interaction in relation to Governance, Risk, Control and Compliance matters.

Responsibilities

• Delivery of high quality, value add and efficient Quality Assurance ("QA") of customer interactions including Sales, Customer Services and Claims activities.
• Embed feedback loops so that QA outcomes drive meaningful enhancements to customer interaction and client impacting processes.
• Production of high quality, insightful Management Information to operations management to enable targeted changes to customer services training and processes.
• Identification, escalation and remediation of customer conduct issues identified through the QA process.
• Formulate findings based on assurance activities on controls and work with the business to agree appropriate improvement actions. Identify good and improvement areas about call quality upon monitored various types of calls and suggest follow-up actions for enhancement.
• Support the Control and Quality Assurance team to prepare reports which describe risks, findings and agreed actions and to finalise these reports for distribution to the business.
• Work with the Risk Champions and business stakeholders to identify key controls in place to manage the identified risks and, in conjunction with the other team members of Control and Quality Assurance team develop testing/monitoring approaches for these controls.
• Conduct process walkthroughs and sample testing to ensure risks are being appropriately managed by the business and in accordance with applicable regulatory obligations, contractual obligations and internal policies and procedures.
• Support control owners to complete Control Owner Self-assessment ("CSA") and monitor the completion of CSA.
• Provide contribute to improvements in the creation and maintenance of data analysis and methodology.
• Maintain stakeholder network across the business to enable the completion of the Control testing and Quality Assurance plan.
• Support the Director of Governance and Control in communicating the role of assurance across the three lines of defence, and the required capabilities within the first line.
• Complete Bupa training as required, and attend arranged training and information sessions in order to maintain knowledge of regulatory obligations. Individual reading may be required in order to understand the regulatory environment and obligations.
• Other responsibilities as directed by the Director of Governance and Control.

Qualifications, Training and Experience

• Bachelor's degree.
• Experience in control testing or quality assurance, or telemarketing, sales, customer service, claims, pre-authorisation experience in insurance industry.
• Good organizational skills and ability to manage multiple projects of varying length concurrently.
• Fluent in spoken and written English and Cantonese with ability to present articulately with appropriate level of gravitas.
• Good presentation, communication and problem-solving skills.
• Good data analytical skills.

Bupa offers 5 days' work per week and comprehensive remuneration packages including base salary, study assistance plan, company pension plan, life and medical benefit, dental benefit, annual leave, examination leave, etc.

Bupa is an equal opportunity employer and welcomes applications from qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of application with Bupa. Personal data collected will be used for recruitment purposes only. Bupa will be in touch for any opportunities that matches your profile. All personal data of unsuccessful application will be destroyed 24 months from the date of receiving the application. Full version of Data Privacy Notice available upon request.

Job Purpose

The Control and Quality Assurance Specialist is a critical role; contributing to the delivery of successful business outcomes within Bupa to ensure appropriate business practices are being met.

Conducting independent assurance activities to confirm quality assurance standards ensuring that the activities of the Group are conducted in accordance with applicable regulatory obligations, contractual requirements and internal policies and procedures.

A key requirement is the ability to build a strong and trusting rapport with business contacts, facilitating two-way interaction in relation to Governance, Risk, Control and Compliance matters.

Responsibilities

• Delivery of high quality, value add and efficient Quality Assurance ("QA") of customer interactions including Sales, Customer Services and Claims activities.
• Embed feedback loops so that QA outcomes drive meaningful enhancements to customer interaction and client impacting processes.
• Production of high quality, insightful Management Information to operations management to enable targeted changes to customer services training and processes.
• Identification, escalation and remediation of customer conduct issues identified through the QA process.
• Formulate findings based on assurance activities on controls and work with the business to agree appropriate improvement actions. Identify good and improvement areas about call quality upon monitored various types of calls and suggest follow-up actions for enhancement.
• Support the Control and Quality Assurance team to prepare reports which describe risks, findings and agreed actions and to finalise these reports for distribution to the business.
• Work with the Risk Champions and business stakeholders to identify key controls in place to manage the identified risks and, in conjunction with the other team members of Control and Quality Assurance team develop testing/monitoring approaches for these controls.
• Conduct process walkthroughs and sample testing to ensure risks are being appropriately managed by the business and in accordance with applicable regulatory obligations, contractual obligations and internal policies and procedures.
• Support control owners to complete Control Owner Self-assessment ("CSA") and monitor the completion of CSA.
• Provide contribute to improvements in the creation and maintenance of data analysis and methodology.
• Maintain stakeholder network across the business to enable the completion of the Control testing and Quality Assurance plan.
• Support the Director of Governance and Control in communicating the role of assurance across the three lines of defence, and the required capabilities within the first line.
• Complete Bupa training as required, and attend arranged training and information sessions in order to maintain knowledge of regulatory obligations. Individual reading may be required in order to understand the regulatory environment and obligations.
• Other responsibilities as directed by the Director of Governance and Control.

Qualifications, Training and Experience

• Bachelor's degree.
• Experience in control testing or quality assurance, or telemarketing, sales, customer service, claims, pre-authorisation experience in insurance industry.
• Good organizational skills and ability to manage multiple projects of varying length concurrently.
• Fluent in spoken and written English and Cantonese with ability to present articulately with appropriate level of gravitas.
• Good presentation, communication and problem-solving skills.
• Good data analytical skills.

Bupa offers 5 days' work per week and comprehensive remuneration packages including base salary, study assistance plan, company pension plan, life and medical benefit, dental benefit, annual leave, examination leave, etc.

Bupa is an equal opportunity employer and welcomes applications from qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of application with Bupa. Personal data collected will be used for recruitment purposes only. Bupa will be in touch for any opportunities that matches your profile. All personal data of unsuccessful application will be destroyed 24 months from the date of receiving the application. Full version of Data Privacy Notice available upon request.

Responsibilities:

• Perform routine on-line checking on raw materials, semi- and finished food products.
• Perform on-line checking at various stages in production line to implement ISO / HACCP policy.
• Support to implement and maintain documentation system and quality management system.
• Coordinate and participate work safety, quality assurance and hygiene procedures training to related staff.
• Support the implementation of food safety, hygiene and quality assurance operation policies, guidelines and procedures to ensure the entire production process is in compliance with the corporate standard.
• Investigate and follow-up the complaint case, which related to food safety and quality aspect.
• Coordinate and regularly review the performance of pest control condition and follow-up with contractor.
• Assist in other ad-hoc projects as assigned.

Requirements:

• Higher Diploma / Degree holder or above in Food Science / Food and Nutrition or related disciplines.
• Minimum 3 years experiences in relevant QA / QC experience, exposure of food factory operations will be an advantage.
• Familiar with quality assurance systems (HACCP / ISO22000).
• Self-motivated, independent, excellent problem solving skills, and with good communication skill.
• Ability to handle multiple tasks while maintaining attention to detail and accuracy, working under tight deadlines.
• Proficient in PC applications, including Chinese word and excel processing;
• Good command of spoken and written English and Chinese / Cantonese;
• More experience may consider as Senior Quality Assurance / Quality Control Officer;
• Immediate availability is preferred.

We offer competitive salary package and attractive fringe benefits including medical insurance to the right candidates, we also offer free lunch.

Interested parties please click "Apply Now" to submit your application including expected salary and contact information.

If you do not hear from us within 3 months. Your application will be retained for 12 months and be considered for other appropriate positions within this period.

On behalf of our client, a prestigious financial institution at the center of Hong Kong's financial industry, Pinpoint Asia is currently recruiting meticulous and driven Quality Assurance Analysts to join a significant, large-scale project.

This is an exceptional contract opportunity for QA professionals to contribute to the development of critical financial services systems. If you have a keen eye for detail and a passion for ensuring software quality, this role offers the chance to gain invaluable experience within a highly respected organization.

The Project

You will join a dynamic project team focused on delivering robust, secure, and user-friendly digital platforms. Your mission is to uphold the highest standards of quality by rigorously testing new applications and enhancements, ensuring they are free of defects and provide a seamless user experience.

What You'll Be Doing

Your day-to-day responsibilities will be crucial to the project's success:

• Execute Comprehensive Testing: Conduct thorough manual and automated testing to ensure all applications meet strict business requirements for functionality, reliability, and performance.
• Design Test Scenarios: Develop, prepare, and execute clear and effective test cases, scripts, and scenarios, with a focus on critical user journeys, including online form submissions.
• Identify & Document Defects: Meticulously document and evaluate test results, logging any findings and bugs with precision in an issue tracking system (JIRA).
• Collaborate for Resolution: Work closely with developers to track defects through their lifecycle, assist in troubleshooting errors, and verify fixes.
• Report & Communicate: Provide clear and timely reports on testing progress, status, and escalate any major issues to project stakeholders to ensure transparency.

What You'll Bring

We are looking for individuals who are analytical, methodical, and work well within a team.

Professional Experience:

• A minimum of 1 year of hands-on experience in application or software testing.
• Experience in preparing structured test plans, cases, and scenarios is highly preferred.
• Direct experience in testing online forms and web applications is a strong plus.

Technical Familiarity:

• Proficiency with issue tracking tools like JIRA.
• Familiarity with test automation tools, such as Katalon, would be a significant advantage.

Personal Attributes:

• Extremely detail-minded and patient, with a self-motivated and proactive attitude.
• Excellent analytical, interpersonal, and time management skills.
• Good command of written and verbal communication in both English and Cantonese.

What's on Offer

• This role provides a unique opportunity to grow your skills and career profile.
• Gain Prestigious Experience: Enhance your resume by working on a high-profile project within a key Hong Kong financial institution.
• Supportive Team Environment: Join a large, collaborative team where your contributions are valued and you can learn from experienced professionals.

If this outstanding opportunity sounds like your next career move, please submit your resume in Word format via the Quick Apply Button.

Overview

Senior Quality Assurance Engineer / Quality Assurance Engineer at China Harbour Engineering Co. Ltd (CHEC).

• Quality Implementation and Supervision
• MS + ITAP
• Civil Construction Project

• Act as QA Representative on project site
• Assist the implementation and progress of Company Quality Management System to ensure effectiveness and compliances to the requirements
• Preparing and reviewing quality documents, (i.e. Method Statement, Inspections and Test Plan)
• Maintaining and controlling the QMS controlled documents

• Higher Diploma or above in Civil Engineering/Building or equivalent
• Minimum 2-years of experiences in construction (Quality Assurance/Quality Control)
• Development, implementation and monitoring of MS + ITAP is an advantage
• Proficient in MS Office
• Immediate availability is preferred
• Less qualification/experience can apply for the position of Asst. Quality Assurance Engineer

We offer good career prospects and attractive remuneration package to the right candidates. Please apply with full resume, current/ expected salary and date available.

For details, please visit our company website:

All personal data collected will only be used for recruitment purpose.

• Entry level

• Full-time

• Other, Manufacturing, and Product Management

• Industrial Machinery Manufacturing

Referrals increase your chances of interviewing at China Harbour Engineering Co. Ltd by 2x

Get notified about new Senior Quality Assurance Engineer jobs in Hong Kong, Hong Kong SAR.

Overview:

As a QA Engineer based in Hong Kong, you will be expected to demonstrate professional quality assurance standards and practice to the organization. You will also be expected to administer, analyse and collate all required quality documentations in a timely and compliant manner, working collaboratively across departments and support teams. The ideal QA Engineer will possess QA experience, with sound QA/Regulatory standards and understanding. Pro-active with amicable deliverable management skills and willingness to learn and grow with the organization.

Key Responsibilities:

• Assist the R&D Manager in ensuring all functional quality support is carried out in accordance to practice/protocol to meet overall business deliverables
• Collaborate independently and effectively with external vendors and internal stakeholders on factory expectations or programs as assigned by R&D Manager
• Collation of all related quality assurance documentations (i.e. lab test summary, inspection/performance summary, CAP etc) and ensure timely report upload
• Generate the required report for evaluation, factory performance and passing rate reports etc. on a timely basis
• Collate and verify data from the evaluation report and provide preliminary summary of findings and conclusion in a timely basis; track all evaluation report record and resolutions
• Assist in defining and verifying corrective action plans (CAP) with related internal parties
• Ensure that corrective measures and documentations adhere to reliability standard and compliance
• Assist in conducting reviews and maintain company's quality evaluation and control system requirements; track metric status set by the R&D Manager
• Assist and provide suggestions on specific lab testing requirements, activities and participate in follow-up/action plan with the help of internal/external parties
• Ensure appropriate escalation to either seniors, management or other supporting teams for the required follow-up or action
• Record and file all data and reports thoroughly
• Assist in ad-hoc activities or projects as tasked by R&D Manager in areas of testing, process flow enhancements etc.

Requirements/ Qualifications:

• Degree in Science / Manufacturing / Industrial / Quality Engineering or relevant disciplines
• Minimum 2 to 3 years of relevant working experience in a quality assurance related scope, preferably within the consumable/chemical industry
• Relevant experience with internal and product auditing process is preferred
• Knowledge of ISO9001, IATF16949 / Six-Sigma / MBNQA will be an advantage
• Good communication & interpersonal skills as a team player
• Excellent command of written and spoken English and Chinese (Cantonese & Mandarin), showcasing strong language and writing skills
• Proficiency in Microsoft office (Word, Access, Power Point, Excel, and Project)
• Good prioritization and organization skills, analytical and meticulous
• Able to work independently and cohesively within a team
• Candidate with more experience will be considered as Senior QA Engineer

Benefits & Others

Medical insurance, Dental insurance, Life insurance, Travel insurance, Bank holidays, Discretional performance bonus

Your application may also be considered for other suitable position within the group or its associated companies.

All personal data provided by applicants will be used for recruitment purpose only.

Senior Quality Assurance Engineer / Quality Assurance Engineer at China Harbour Engineering Co. Ltd (CHEC).

• Quality Implementation and Supervision
• MS + ITAP
• Civil Construction Project

• Act as QA Representative on project site
• Assist the implementation and progress of Company Quality Management System to ensure effectiveness and compliances to the requirements
• Preparing and reviewing quality documents, (i.e. Method Statement, Inspections and Test Plan)
• Maintaining and controlling the QMS controlled documents

• Higher Diploma or above in Civil Engineering/Building or equivalent
• Minimum 2-years of experiences in construction (Quality Assurance/Quality Control)
• Development, implementation and monitoring of MS + ITAP is an advantage
• Proficient in MS Office
• Immediate availability is preferred
• Less qualification/experience can apply for the position of Asst. Quality Assurance Engineer

We offer good career prospects and attractive remuneration package to the right candidates. Please apply with full resume, current/ expected salary and date available.

For details, please visit our company website:

All personal data collected will only be used for recruitment purpose.

• Entry level

• Full-time

• Other, Manufacturing, and Product Management

• Industrial Machinery Manufacturing

Referrals increase your chances of interviewing at China Harbour Engineering Co. Ltd by 2x

Get notified about new Senior Quality Assurance Engineer jobs in Hong Kong, Hong Kong SAR.

Major Requirements:

- Assist in preparing test plan, test cases, and other relevant documents for conducting user acceptance tests, regression tests, and simulation tests

- Execute and follow up the test cases, document the test results and maintain the problem logs

- Communicate, co-ordinate and liaise with users, IT development and other teams

- Prepare and setup up testing environments

- Promote quality assurance standards and best practices to the team

- Perform other duties as assigned

Requirements:

- University / Tertiary education, preferably in Computer Science or related disciplines with 1-2 years of quality assurance experience would be an advantage

- Knowledge in quality assurance process is preferred

- Good command of written and spoken English and Chinese

- Knowledge of SWIFT messages, XML and experience in automated testing tools is added advantage

- Fresh graduates are welcome to apply

- Candidates with more experience may be considered as Senior Engineer (Quality Assurance)

Global Fashion Group is the leading fashion and lifestyle destination in growth markets across LATAM, SEA and ANZ. From our people to our customers and partners, we exist to empower everyone to express their true selves through fashion. Our three e-commerce platforms: Dafiti, ZALORA and THE ICONIC connect an assortment of international, local and own brands to over 800 million consumers from diverse cultures and lifestyles. GFG's platforms provide seamless and inspiring customer experiences from discovery to delivery, powered by art & science that is infused with unparalleled local knowledge. As part of the Group's vision is to be the #1 online destination for fashion & lifestyle in growth markets, we are committed to doing this responsibly by being people and planet positive across everything we do.

THE ICONIC is the leading online fashion and lifestyle retailer in Australia and New Zealand. We are committed to delivering high-quality, on-trend products to our customers. Our Own Brand team is dedicated to creating exclusive collections that reflect our values of quality, innovation, and customer satisfaction.

About the job

Location: Guangzhou City, China

Department: Own Brand - Sourcing

Reports To: China Office Manager

ABOUT THE ROLE

We are looking for local person a dedicated and detail-oriented Product Quality Assurance professional to join our Own Brand sourcing team. In this role, you will be responsible for ensuring that all products under THE ICONIC's own brands meet our rigorous quality and compliance standards. You will work closely with suppliers, buying teams, garment technique teams, and internal stakeholders to monitor product quality, identify and resolve issues, and support continuous improvement initiatives.

Responsibilities:

• Product Inspections and Quality Control
• Oversee quality assurance processes for own brand products from development through to final production.
• Conduct inspections and quality checks at various stages of the production process, both on-site at factories and in-house.
• Review products against approved samples, specifications, and quality benchmarks to ensure that workmanship, measurements, and overall products conform to defined product specifications and regulatory compliance standards.
• Identify, document, and report quality issues, non-conformities, and potential risks.
• Own the execution of the inspection process from Purchase Order (PO) receipt, to reporting and disposition of identified issues
• Create and upload inspection reports into  own brand's QC reporting system
• Collaborate with suppliers and own brand garment tech teams to resolve quality concerns and implement corrective actions.
• Ensure all products comply with relevant safety, regulatory, and company standards.
• Maintain accurate records of inspections, test results, and quality reports.
• Provide feedback and training to suppliers and internal teams on quality standards and expectations.
• Participate in product development meetings and pre-production sample reviews as required.
• Support for product measurement and cost, calculate consumption of the product.

Requirements :

• At least 5 years' experience in product quality assurance, quality control, or a similar role within the apparel or consumer goods industry.
• Diploma or degree in Textile, Apparel, Fashion, or a related field preferred.
• Strong understanding of garment construction, materials, and production processes.
• Knowledge of international quality standards and compliance requirements.
• Excellent attention to detail and analytical skills.
• Communicate with honesty and kindness, strong communication and interpersonal abilities, with both offshore suppliers and internal departments.
• Ability to work independently and travel to supplier sites as needed.
• Proficiency in Microsoft Office Suite; experience with PLM or quality management systems is an advantage.
• Organised with impeccable attention to detail, with an ability to anticipate problems and provide suitable solutions.
• Willing to learn and adapt new things, strong result-orient and problem solving skills.
• Good written and spoken English communication skills.

WHAT WE OFFER YOU

• The unique opportunity to have a serious impact on the future of fashion.
• A dynamic working environment shaping the face of fashion e-commerce in growth markets.
• Opportunity to be part of a fast-growing business, gain working exposure across the group.
• Work closely with global teams with an international mindset.

Apply today and join GFG/THE ICONIC in this exciting role shaping the face of fashion e-commerce

Global Fashion Group embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.