What Jobs are available for Quality Lead in Hong Kong?

Showing 174 Quality Lead jobs in Hong Kong

Senior Quality Assurance Lead

$60000 - $120000 Y Animoca Brands

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Job Description

About Moca Network
Moca Network, one of Animoca Brands' flagship projects, is building the chain-agnostic digital identity infrastructure for the open internet by providing one universal account for a user's assets, identity, and reputation across multiple ecosystems. The primary product built by Moca Network is AIR Kit, a digital identity infrastructure that enables Web2 and Web3 projects to create a universal embedded account for users to own and use digital assets, identity, and reputation data, while gaining access to a suite of DeFi and consumer services provided by Moca Network's partners. AIR Kit empowers large user base apps to create their own app ecosystem natively with embedded blockchain features, while ensuring these users can use the same account, identity, reputation across all consumer apps on any chains that have adopted AIR Kit.

About The Role
We're seeking a Senior Quality Assurance (QA) Lead to own and elevate quality across the Moca product lifecycle. You will define the QA strategy, and partner closely with Product, Engineering, and Design to ship reliable, secure, and delightful features. You'll be the voice of quality, proactively identifying risk, shaping testability, and providing actionable product feedback from a QA perspective.

Responsibilities:

  • Lead end-to-end QA for the Moca product suite: strategy, planning, execution, reporting, and continuous improvement
  • Define and evolve the QA roadmap, tooling, and processes (test strategy, risk-based testing, release gates, defect triage, quality metrics)
  • Provide structured, actionable feedback on product requirements, UX flows, acceptance criteria, and edge cases; champion testability in design and architecture reviews
  • Own test planning: create and maintain comprehensive test plans, test cases, data sets, and traceability to requirements
  • Balance automation and manual testing; identify automation candidates and oversee robust, maintainable test suites (API, UI, integration, regression, smoke)
  • Establish and monitor quality KPIs (defect escape rate, test coverage, MTTR, flake rate, release health); communicate quality status and risks to stakeholders
  • Implement shift-left practices: embed QA in early discovery, grooming, and code reviews; coach engineers on quality ownership
  • Coordinate release readiness: manage test environments, test data, release verification, go/no-go criteria, and post-release validation
  • Lead defect management: root-cause analysis, prioritization, and prevention; drive quality improvements through retrospectives and CAPA actions
  • Mentor and develop QA team members; scale QA capabilities via standards, documentation, and knowledge sharing
  • Collaborate with Security/DevOps on performance, reliability, and security testing best practices; ensure compliance with relevant standards

Requirements:

  • 7+ years in QA/Software Quality roles with 2+ years leading QA initiatives or teams in a fast-paced product environment
  • Strong expertise in test strategy, risk-based testing, requirements analysis, and release management
  • Hands-on experience with test automation frameworks and tools (e.g., Playwright/Cypress/WebdriverIO, pytest/Jest, Postman/Newman, REST/GraphQL tools)
  • Proficiency with CI/CD and version control (e.g., GitHub/GitLab Actions, Jenkins, CircleCI); experience integrating automated tests into pipelines
  • Solid understanding of modern web/mobile architectures, APIs, microservices, and cloud environments
  • Experience with non-functional testing: performance (e.g., k6, JMeter), reliability, accessibility, and security testing practices
  • Data-driven mindset with experience defining and reporting quality metrics and OKRs
  • Excellent communication and stakeholder management; able to translate technical quality issues into business impact and recommendations

Web3 familiarity (nice to have, not required):

  • Understanding of wallets and signing flows (e.g., MetaMask, WalletConnect, EIP-712 typed data), basic key management concepts
  • Exposure to smart contracts and EVM tooling (reading Solidity/ABIs, Foundry/Hardhat test basics, contract events)
  • Experience testing dApp UX with wallet connectors, chain switching, and handling pending/confirmed/failed on-chain states
  • Awareness of token standards (ERC-20/721/1155), approvals/permits, and common failure modes (reverts, RPC errors, reorgs)
  • Light exposure to wallet-aware E2E automation (e.g., Synpress or Playwright with mocked providers) is a plus

The Perks of Joining Animoca Brands:
A Vibrant and Diverse Workplace:
Immerse yourself in a dynamic, multi-cultural environment with colleagues from over 15 nationalities (and growing). We celebrate diversity and foster a global perspective.

Incentives in the Web3 Space:
Be a part of the future and align your success with the growth of our innovative projects.

Direct Impact and Flat Structure:
Your voice matters. We operate with a flat organizational structure, ensuring your ideas are heard and implemented quickly.

Comfortable and Creative Atmosphere:
Embrace a relaxed and productive work environment with casual attire.

Opportunities Across the Ecosystem:
Expand your horizons by collaborating with various subsidiary brands within the Animoca Brands network, gaining exposure to a wide range of projects and technologies.

Comprehensive Benefits Package:
We care about your well-being. Enjoy a comprehensive benefits package, including medical, life, and transportation allowances.

Personal Information Collection Statement:
Personal data provided by the Job Applicant will be used strictly in accordance with the Employer's Personal Data Policies, a copy of which will be provided immediately upon his/her request. All classified data will be treated confidentially within the Human Resources & Administration Department. Personal data of unsuccessful applicants may be retained for a period of up to 3 months.

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Senior Quality Assurance Lead

$120000 - $240000 Y Animoca Brands Limited

Posted today

Job Viewed

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Job Description

About Moca Network

Moca Network, one of Animoca Brands' flagship projects, is building the chain-agnostic digital identity infrastructure for the open internet by providing one universal account for a user's assets, identity, and reputation across multiple ecosystems. The primary product built by Moca Network is AIR Kit, a digital identity infrastructure that enables Web2 and Web3 projects to create a universal embedded account for users to own and use digital assets, identity, and reputation data, while gaining access to a suite of DeFi and consumer services provided by Moca Network's partners. AIR Kit empowers large user base apps to create their own app ecosystem natively with embedded blockchain features, while ensuring these users can use the same account, identity, reputation across all consumer apps on any chains that have adopted AIR Kit.

About the Role

We're seeking a Senior Quality Assurance (QA) Lead to own and elevate quality across the Moca product lifecycle. You will define the QA strategy, and partner closely with Product, Engineering, and Design to ship reliable, secure, and delightful features. You'll be the voice of quality, proactively identifying risk, shaping testability, and providing actionable product feedback from a QA perspective.

Responsibilities:
  • Lead end-to-end QA for the Moca product suite: strategy, planning, execution, reporting, and continuous improvement.
  • Define and evolve the QA roadmap, tooling, and processes (test strategy, risk-based testing, release gates, defect triage, quality metrics).
  • Provide structured, actionable feedback on product requirements, UX flows, acceptance criteria, and edge cases; champion testability in design and architecture reviews.
  • Own test planning: create and maintain comprehensive test plans, test cases, data sets, and traceability to requirements.
  • Balance automation and manual testing; identify automation candidates and oversee robust, maintainable test suites (API, UI, integration, regression, smoke).
  • Establish and monitor quality KPIs (defect escape rate, test coverage, MTTR, flake rate, release health); communicate quality status and risks to stakeholders.
  • Implement shift-left practices: embed QA in early discovery, grooming, and code reviews; coach engineers on quality ownership.
  • Coordinate release readiness: manage test environments, test data, release verification, go/no-go criteria, and post-release validation.
  • Lead defect management: root-cause analysis, prioritization, and prevention; drive quality improvements through retrospectives and CAPA actions.
  • Mentor and develop QA team members; scale QA capabilities via standards, documentation, and knowledge sharing.
  • Collaborate with Security/DevOps on performance, reliability, and security testing best practices; ensure compliance with relevant standards.
Requirements:
  • 7+ years in QA/Software Quality roles with 2+ years leading QA initiatives or teams in a fast-paced product environment.
  • Strong expertise in test strategy, risk-based testing, requirements analysis, and release management.
  • Hands-on experience with test automation frameworks and tools (e.g., Playwright/Cypress/WebdriverIO, pytest/Jest, Postman/Newman, REST/GraphQL tools).
  • Proficiency with CI/CD and version control (e.g., GitHub/GitLab Actions, Jenkins, CircleCI); experience integrating automated tests into pipelines.
  • Solid understanding of modern web/mobile architectures, APIs, microservices, and cloud environments.
  • Experience with non-functional testing: performance (e.g., k6, JMeter), reliability, accessibility, and security testing practices.
  • Data-driven mindset with experience defining and reporting quality metrics and OKRs.
  • Excellent communication and stakeholder management; able to translate technical quality issues into business impact and recommendations.
Web3 familiarity (nice to have, not required):
  • Understanding of wallets and signing flows (e.g., MetaMask, WalletConnect, EIP-712 typed data), basic key management concepts.
  • Exposure to smart contracts and EVM tooling (reading Solidity/ABIs, Foundry/Hardhat test basics, contract events).
  • Experience testing dApp UX with wallet connectors, chain switching, and handling pending/confirmed/failed on-chain states.
  • Awareness of token standards (ERC-20/721/1155), approvals/permits, and common failure modes (reverts, RPC errors, reorgs).
  • Light exposure to wallet-aware E2E automation (e.g., Synpress or Playwright with mocked providers) is a plus.

The Perks of Joining Animoca Brands:

A Vibrant and Diverse Workplace: Immerse yourself in a dynamic, multi-cultural environment with colleagues from over 15 nationalities (and growing). We celebrate diversity and foster a global perspective.

Incentives in the Web3 Space: Be a part of the future and align your success with the growth of our innovative projects.

Direct Impact and Flat Structure: Your voice matters. We operate with a flat organizational structure, ensuring your ideas are heard and implemented quickly.

Comfortable and Creative Atmosphere: Embrace a relaxed and productive work environment with casual attire.

Opportunities Across the Ecosystem: Expand your horizons by collaborating with various subsidiary brands within the Animoca Brands network, gaining exposure to a wide range of projects and technologies.

Comprehensive Benefits Package: We care about your well-being. Enjoy a comprehensive benefits package, including medical, life, and transportation allowances.

Personal Information Collection Statement:

Personal data provided by the Job Applicant will be used strictly in accordance with the Employer's Personal Data Policies, a copy of which will be provided immediately upon his/her request. All classified data will be treated confidentially within the Human Resources & Administration Department. Personal data of unsuccessful applicants may be retained for a period of up to 3 months.

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Process Improvement Manager

$60000 - $120000 Y Hong Kong Optical Lens Company Limited

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Job Description

Job Description:

  • Establish/ set up the operational framework and guidelines on Lens Manufacturing related policies for the efficient functioning and collaboration between each business line, Compliance, Risk Management and other relevant stakeholders;
  • Initiate and take lead on system projects related to operation flow including user requirement preparation, UAT planning/execution and rollout preparation;
  • Assist to oversee production procedures and/or manuals functions, including the writing, updating, distribution, and re-engineering of all documentation;
  • Arrange staff meetings on issues related to compliance, operations, policy changes, etc. where necessary;
  • Drive implementation of global, regional and local initiatives;
  • Provide guidance and training to ensure that products and procedures are communicated to staff in a timely manner;
  • Monitor and follow up to resolve or clear all outstanding items raised by Audit, Compliance, Quality Assurance team and other relevant stakeholders;
  • Prepare and present progress reports, findings, and recommendations to management;

Job Requirements:

  • Degree or above in Business Administration, Industrial Engineering, Operations Management or related disciplines;
  • Minimum 5 - 8 years in relevant using continuous improvement tools and activities, preferably in a continuous improvement lead position;
  • Excellent communication and presentation skills, with the ability to effectively visualize information to management;
  • Good command of both written and spoken Chinese and English, communicate with all levels of management, with different cultures and backgrounds;
  • Holder of Lean Six Sigma Green Belt or above / Project Management Professional (PMP) certification would be an advantage;
  • Candidates with less experience will be consider as Assistance Manager;
  • Willing to frequent travel in China or Overseas;

If you are an experienced process improvement professional looking to make a meaningful impact, we encourage you to apply for this exciting opportunity. Click the "Apply Now" button to submit your application.

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Business Process Improvement

$900000 - $1200000 Y SmartHire by SEEK

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Job Description

Our clientis seeking a Senior System Analyst to join their team

Are you looking for an exciting opportunity to drive innovation and efficiency in the logistics industry? Join our client's team as a Senior System Analyst and play a crucial role in developing and deploying cutting-edge solutions to support business goals in the air and ocean freight forwarding sector. This position offers a great work-life balance with 5-day work weeks, generous annual leave, and work-from-home options.

What you'll be doing?
  • Drive innovation: Independently lead day-to-day activities to identify, evaluate, develop, test, pilot, deploy, and support system and business solutions.
  • Manage projects: Oversee solution ideation, data collection and analysis, and business case preparation to improve efficiency and reduce operational costs.
  • Continuous improvement: Support the enhancement of operational processes and procedures for the global International Freight Forwarding (IFF) Division.
  • Monitor performance: Conduct regular KPI monitoring, collect requirements, and prepare new operating procedures to adapt to changes in the business environment.
  • Implement enhancements: Identify and execute improvement opportunities based on user feedback, new ERP features, and data analysis.
  • Solution development: Design, develop, and deploy innovative solutions to address business needs.
Who are they looking for?
  • Educational background: Degree holder in any discipline, with a preference for Computer Science, Information Technology, Logistics, Project Management, or related fields.
  • Industry experience: At least 5 years of relevant experience in Ocean/Air Freight Forwarding, with knowledge of CargoWise One or similar Transportation Management Systems.
  • Analytical skills: Strong experience in business process analysis and design, with the ability to think outside the box and solve complex problems.
  • Project management: Demonstrated experience in project and team management, preferably with PMP or PRINCE II certification.
  • Self-starter: Meticulous individual with excellent presentation skills and the ability to work independently.
  • Language proficiency: Fluent in both written and spoken English and Cantonese to effectively communicate with local and international stakeholders.
Why you should consider this opportunity?

Our client offers an attractive remuneration package and other benefits, such as:

  • Generous annual leave allowance
  • Work-from-home options
  • 5-day work week
How to apply

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us

We encourage all qualified candidates to apply, regardless of background or experience level. Your unique perspective could be just what our client is looking for

All information received will be kept strictly confidential and will be used only for employment-related purposes.

Refer A Candidate and Earn $2,000)

SmartReward #SmartHire
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Manager, Business Process Improvement

$80000 - $200000 Y SmartHire by SEEK

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Job Description

Our client "The Hong Kong Jockey Club" is seeking a Manager, Business Process Improvement (Racecourse Management) to join their team

Are you passionate about driving operational excellence and enhancing customer experience through innovative process improvements? Join a dynamic team at the forefront of racecourse management, where you'll lead multiple projects, leverage data-driven insights, and foster a culture of continuous improvement. This role offers an exciting opportunity to make a significant impact on business performance in the thrilling world of horse racing and leisure.

What you'll be doing?
  • Lead process improvement: Spearhead multiple projects simultaneously, ensuring high-quality delivery within agreed scope, schedule, and budget.
  • Optimize operations: Apply continuous improvement methodologies to analyze, streamline, and standardize racecourse management processes for better efficiency.
  • Deliver data-driven insights: Conduct detailed analysis and prepare actionable reports to support informed decision-making.
  • Implement solutions: Identify process gaps and risks, recommending and implementing effective solutions to drive operational excellence.
  • Manage change: Design and execute strategies to facilitate smooth transitions and nurture a culture of continuous improvement.
  • Track performance: Establish and monitor KPIs to measure the success of process improvement initiatives.
  • Visualize data: Create impactful dashboards and reports using Tableau, Power BI, and Power Platform to communicate project progress and outcomes.
  • Foster collaboration: Build strong relationships with cross-functional teams and stakeholders to ensure alignment and buy-in for improvement initiatives.
  • Develop talent: Coach and mentor team members to cultivate a data-driven, performance-oriented culture.
Who are they looking for?
  • Process improvement expert: At least 8 years of experience in process improvement, project management, or business transformation, ideally in hospitality, leisure, or service industries.
  • Project management pro: Proven ability to juggle multiple projects and priorities in a fast-paced environment, working independently to solve complex problems and deliver results.
  • Data visualization wizard: Strong analytical skills and experience with business data analytics and visualization tools such as Tableau, Power BI, and Power Platform.
  • Certified professional: Lean Six Sigma Green Belt or higher; PMP, Agile, or equivalent certifications are advantageous.
  • Collaborative leader: Demonstrated success in stakeholder management, cross-functional collaboration, and change management.
  • Educational background: Bachelor's degree in Business Management, Operations Management, Data Analytics or a related discipline.
  • Language skills: Proficiency in English and Cantonese to effectively communicate with diverse stakeholders and team members.
Why you should consider this opportunity?

Our client offers an attractive remuneration package and other benefits, such as:

  • Generous annual leave package
  • Opportunities for professional development and career growth
  • Chance to work with cutting-edge technology and data analytics tools
  • Dynamic and innovative work environment in the exciting world of horse racing and leisure
How to apply

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us

We encourage applications from candidates of all backgrounds and experiences who are passionate about process improvement and driving operational excellence.

All information received will be kept strictly confidential and will be used only for employment-related purposes.

Refer A Candidate and Earn $2,000)

SmartReward #SmartHire
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Manager, Business Process Improvement

$80000 - $200000 Y The Hong Kong Jockey Club

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Job Description

Company description:

The Hong Kong Jockey Club

Job description:

Job Summary

The Manager, Business Process Improvement, is a key member of the Racecourse Management team, responsible for leading and supporting process improvement initiatives that drive operational excellence, enhance customer experience, and optimize business performance. This role requires strong project management, analytical, and stakeholder engagement skills, as well as the ability to manage multiple projects concurrently in a dynamic, cross-functional environment. The Manager will leverage data-driven insights and digital tools to deliver measurable outcomes and foster a culture of continuous improvement.

The Job

  • Lead and manage multiple process improvement projects simultaneously, ensuring timely and high-quality delivery within agreed scope, schedule, and budget.
  • Apply continuous improvement methodologies to analyze, optimize, and standardize racecourse management processes to drive better efficiency and consistency.
  • Conduct detailed data analysis and performance studies; prepare accurate management reports and actionable insights to support decision-making.
  • Identify and address process gaps, risks, and non-conformities to recommend and implement effective solutions.
  • Manage projects from planning, execution, monitoring, benefit realization and tracking results to ensure operational objectives are met.
  • Design and implement change management strategies to facilitate smooth transitions and foster a culture of continuous improvement.
  • Establish and track KPIs and performance metrics to monitor the success of process improvement initiatives.
  • Prepare and present regular reports by using Tableau, Power BI, and Power Platform to develop dashboards, automate reporting on project progress, risks, and results and outcomes to management and stakeholders.
  • Collaborate with cross-functional teams and build strong relationships with internal and external stakeholders to ensure alignment and buy-in for improvement initiatives.
  • Coach and mentor team members to foster a data-driven, performance-oriented culture.
  • Undertake other projects or assignments as directed by the supervisors.

About You

  • At least 8 years of experience in process improvement, project management, or business transformation, ideally in hospitality, leisure, or service industries.
  • Proven ability to manage multiple projects and priorities concurrently in a fast-paced environment, and to work independently, solve complex problems, and deliver results.
  • Strong analytical skills, attention to detail, and experience with business data analytics and visualization tools such as Tableau, Power BI, and Power Platform.
  • Lean Six Sigma Green Belt or higher; PMP, Agile, or equivalent certifications are advantageous.
  • Demonstrated success in stakeholder management, cross-functional collaboration, and change management.
  • Bachelor's degree in Business Management, Operations Management, Data Analytics or a related discipline.

Terms of employment

The level of appointment will be commensurate with qualifications and experience.

Other Details

Only shortlisted candidates will be notified.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.

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Senior Manager, Process improvement

$1200000 - $2400000 Y The Hong Kong Jockey Club

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Job Description

Company description:

The Hong Kong Jockey Club

Job description:

Who are we?

We are the IT Division of HKJC, a vibrant community of over 1,500 dedicated professionals working collaboratively across Hong Kong and Shenzhen.

Our team is a diverse mix of individuals from various backgrounds, from all across the world. We embrace our humanity, recognizing that each of us brings unique strengths and perspectives. This diversity not only enriches our work environment but also drives our innovation and creativity as we strive to achieve our collective goals.

What do we do?

We design, build, and operate the technology that powers the Club. Our primary focus is on delivering the service that supports our hospitality, racing and wagering operations, to ensure that our customers and members enjoy exceptional experiences.

We also deliver the changes necessary to drive business growth through new products and services. And, we are committed to safeguarding the Club by protecting it from external threats, providing a secure and resilient technological environment.

The Department

The IT Change Department is crucial for ensuring the successful delivery of all IT change initiatives, whether using agile or waterfall methodologies. It is supported by a robust IT Change Management Office (CMO), which oversees the entire process to ensure efficiency and effectiveness. Key responsibilities of the IT change department:

  • Change Initiative Delivery
  • Change Management Office
  • Quality Assurance
  • Release Management
  • Portfolio Management
  • PDLC Governance

The Job

You will:

  • Lead and inspire cross-functional teams by fostering a culture of continuous improvement and accountability, ensuring alignment with organisational objectives
  • Establish and oversee governance frameworks that enforce compliance with procurement policies and procedures, while promoting ethical practices across departments
  • Drive the development and implementation of standard operating procedures and templates to streamline processes and enhance operational efficiency
  • Champion regular reviews and audits to ensure adherence to established processes, facilitating the identification of non-conformance and promoting best practices
  • Strategically manage risks by establishing a comprehensive risk management framework, guiding teams in proactive identification and mitigation of potential issues
  • Mentor and develop team members, providing guidance and support to enhance their skills and drive professional growth within the organisation
  • Cultivate strong relationships with key stakeholders, representing the organisation in internal and external communications to ensure collaborative alignment
  • Oversee project management for strategic transformation initiatives, ensuring effective execution of process improvements and driving organisational change

About You

You should have:

  • Bachelor's degree in Procurement, Business Administration, Supply Chain, Information Technology, or a related field
  • Professional qualification or corporate membership in a recognised professional institute (e.g., CIPS, HKIS, RICS) is preferred
  • Minimum of 12-15 years of relevant experience in procurement, business administration, or a related field
  • Proven experience in leading business improvement projects across functions

Terms of Employment

The level of appointment will be commensurate with qualification and experience.

How to Apply

Please send your resume, complete with expected salary and job reference by clicking the Apply Now button or to:

Fax:

Mail: The Human Resources Department, The Hong Kong Jockey Club, 1 Sports Road, Happy Valley, Hong Kong

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.

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Business Quality Analyst Lead

$80000 - $200000 Y HSBC

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Job Description

Job Description

Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra-high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Private Banking and Insurance.

We are currently seeking a high calibre professional to join our team as a
Business Quality Analyst Lead.
Principal Responsibilities
In this role you will

  • Test Planning and Preparation: Create detailed test plans, define test cases/scenarios based on business requirements, estimate resources, and identify data/environment needs
  • Test Execution and Reporting: Oversee test case execution, document results, and present test summary reports to stakeholders for transparency
  • Defect Management: Identify and track defects, manage resolution processes, and collaborate with development teams to ensure high-quality deliverables
  • Team Coordination and Mentorship: Lead QA team activities, provide coaching, and mentor junior members to support professional growth
  • Process Improvement: Continuously refine testing processes, improve efficiency, and implement lessons learned from retrospectives
  • Industry Trends and Tools: Stay updated on testing trends, adopt new tools/methodologies, and promote standardized testing practices
  • Cross-Functional Collaboration: Partner with software delivery, marketing, and operational teams to ensure alignment and smooth project execution
  • Stakeholder Communication: Deliver project updates, escalate issues, and maintain strong relationships with stakeholders to ensure project success

Requirements
To be successful you will need

  • Industry Experience: Prior experience in the banking or financial industry is preferred, along with a solid understanding of the testing process
  • Technical and Digital Knowledge: Competent knowledge of digital channels (web and mobile), Agile methodology, and awareness of technology trends and customer experience
  • Analytical and Decision-Making Skills: Ability to influence and challenge product requirements, assess the significance of defects and ensure customer needs are met
  • Communication Skills: Strong written and verbal communication skills to explain complex issues clearly and effectively
  • Relationship Management: Strong skills in managing internal and external stakeholders with competing priorities, fostering collaboration and support
  • Team Collaboration: A highly collaborative team player who values and respects the roles of others while contributing specialized expertise
  • Self-Motivation and Innovation: Enthusiastic, self-motivated, and capable of approaching tasks creatively or implementing new methods to achieve objectives
  • Language and Qualifications: Fluent in English, Cantonese, and Mandarin; ISTQB qualification is desirable but not essential

Opening up a world of opportunity

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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Business Quality Analyst Lead

$900000 - $1200000 Y HSBC

Posted today

Job Viewed

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Job Description

Job description

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra-high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Private Banking and Insurance.

We are currently seeking a high calibre professional to join our team as a Business Quality Analyst Lead.

Principal Responsibilities

In this role you will

  • Test Planning and Preparation: Create detailed test plans, define test cases/scenarios based on business requirements, estimate resources, and identify data/environment needs
  • Test Execution and Reporting: Oversee test case execution, document results, and present test summary reports to stakeholders for transparency
  • Defect Management: Identify and track defects, manage resolution processes, and collaborate with development teams to ensure high-quality deliverables
  • Team Coordination and Mentorship: Lead QA team activities, provide coaching, and mentor junior members to support professional growth
  • Process Improvement: Continuously refine testing processes, improve efficiency, and implement lessons learned from retrospectives
  • Industry Trends and Tools: Stay updated on testing trends, adopt new tools/methodologies, and promote standardized testing practices
  • Cross-Functional Collaboration: Partner with software delivery, marketing, and operational teams to ensure alignment and smooth project execution
  • Stakeholder Communication: Deliver project updates, escalate issues, and maintain strong relationships with stakeholders to ensure project success

Requirements

To be successful you will need

  • Industry Experience: Prior experience in the banking or financial industry is preferred, along with a solid understanding of the testing process
  • Technical and Digital Knowledge: Competent knowledge of digital channels (web and mobile), Agile methodology, and awareness of technology trends and customer experience
  • Analytical and Decision-Making Skills: Ability to influence and challenge product requirements, assess the significance of defects and ensure customer needs are met
  • Communication Skills: Strong written and verbal communication skills to explain complex issues clearly and effectively
  • Relationship Management: Strong skills in managing internal and external stakeholders with competing priorities, fostering collaboration and support
  • Team Collaboration: A highly collaborative team player who values and respects the roles of others while contributing specialized expertise
  • Self-Motivation and Innovation: Enthusiastic, self-motivated, and capable of approaching tasks creatively or implementing new methods to achieve objectives
  • Language and Qualifications: Fluent in English, Cantonese, and Mandarin; ISTQB qualification is desirable but not essential

Opening up a world of opportunity

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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Assistant Project Manager, Operation Process Improvement

$480000 - $720000 Y Hays

Posted today

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Job Description

Your new company

  • Our client is looking for a motivated and detail-oriented Assistant Project Manager to join their Business Process Improvement team. This role focusses on
    manual writing,
    enhancing
    operational efficiency
    and supporting
    strategic initiatives across clearing and settlement operations.

Your new role

  • Assist in planning, executing, and monitoring business process improvement projects.
  • Analyse existing workflows and identify opportunities for optimisation and development.
  • Prepare project documentation, progress reports, and training materials.
  • Facilitate change management and ensure smooth transition of new processes.
  • Collaborate with internal teams and external stakeholders to gather requirements and ensure project alignment.
  • Support implementation of enhancements to payment systems and related processes.

What you'll need to succeed

  • Bachelor's degree in Business Administration, Information Systems, or related discipline.
  • Minimum 3 years of experience in project coordination, business analysis, or process improvement.
  • Sound knowledge of payment systems, particularly Faster Payment System (FPS) and SWIFT messaging standards
  • Strong analytical, communication, and stakeholder management skills.
  • Familiarity with project management methodologies (e.g. Agile, Waterfall).
  • Experience in financial services or clearing and settlement operations is an advantage.

What you need to do now

  • If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Keith Ho now @ Alternatively, you can send Keith your CV to If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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