29 Quality Management jobs in Hong Kong

Join to apply for the Associate, Quality Control, Investment Banking role at CLSA

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Join to apply for the Associate, Quality Control, Investment Banking role at CLSA

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The Quality Control (International) team (“QC”) of the Investment Banking Department reports to the Global Head of Quality Control and the Head of Investment Banking Department (International). QC provides technical support and assist in effectively monitoring and controlling business risks of the Investment Banking Department. You will be responsible for improving the execution quality of Hong Kong and overseas investment banking business by conducting independent review of various transaction documents and due diligence.

Key Areas of Responsibilities

• Reviewing, maintaining and improving internal quality control policy and framework, transaction approval process and the relevant IT system.
• Reviewing due diligence performed by deal teams and the underlying due diligence record.
• Reviewing and approving various transaction documents.
• Assessing the regulatory and business risk of investment banking transactions, and reporting to senior management where necessary.
• Organizing and participating in internal committee meetings which consider the acceptance and launch of investment banking transactions.
• Conducting research, internal statistics and other ad-hoc tasks as required from time to time.

Requirements

• Bachelor’s degree or above.
• At least 5 years’ relevant working experience in global investment banks, law firms or big four audit firms with knowledge of various financial products and regulations of the capital markets and securities companies in Hong Kong and overseas.
• Experience in overseas capital markets is a plus.
• Good communication and coordination skills, with excellent team spirit, conscientious and meticulous, strong sense of responsibility and stress tolerance.
• Good command of spoken and written English and Mandarin, using English and Mandarin as working language.

• Seniority level Associate

• Employment type Full-time

• Job function Finance

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Join to apply for the Associate, Quality Control, Investment Banking role at CLSA

1 day ago Be among the first 25 applicants

Join to apply for the Associate, Quality Control, Investment Banking role at CLSA

Get AI-powered advice on this job and more exclusive features.

The Quality Control (International) team (“QC”) of the Investment Banking Department reports to the Global Head of Quality Control and the Head of Investment Banking Department (International). QC provides technical support and assist in effectively monitoring and controlling business risks of the Investment Banking Department. You will be responsible for improving the execution quality of Hong Kong and overseas investment banking business by conducting independent review of various transaction documents and due diligence.

Key Areas of Responsibilities

• Reviewing, maintaining and improving internal quality control policy and framework, transaction approval process and the relevant IT system.
• Reviewing due diligence performed by deal teams and the underlying due diligence record.
• Reviewing and approving various transaction documents.
• Assessing the regulatory and business risk of investment banking transactions, and reporting to senior management where necessary.
• Organizing and participating in internal committee meetings which consider the acceptance and launch of investment banking transactions.
• Conducting research, internal statistics and other ad-hoc tasks as required from time to time.

Requirements

• Bachelor’s degree or above.
• At least 5 years’ relevant working experience in global investment banks, law firms or big four audit firms with knowledge of various financial products and regulations of the capital markets and securities companies in Hong Kong and overseas.
• Experience in overseas capital markets is a plus.
• Good communication and coordination skills, with excellent team spirit, conscientious and meticulous, strong sense of responsibility and stress tolerance.
• Good command of spoken and written English and Mandarin, using English and Mandarin as working language.

• Seniority level Associate

• Employment type Full-time

• Job function Finance

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1 day ago Be among the first 25 applicants

Lighting up the homes and businesses of Hong Kong since 1890, HK Electric has a long record of providing a safe and highly reliable electricity supply at a reasonable price to customers on Hong Kong and Lamma islands. Since 1997, its power supply reliability rating has been maintained at over 99.999% - one of the best records in the world.

A career in HK Electric is far more than a job. We provide promising and long-term career paths for our employees and enable them to grow with the Company, display their talents and achieve their aspirations.

Responsibilities:

Reporting to the Chief Manager (Process & Inventory Control), the appointee will mainly perform the following duties:

• To perform operational process reviews, conduct audit checks, propose and maintain good warehouse management practices as well as knowledge management infrastructures
• To assist in warehouse automation or improvement projects, e.g. RFID, LoRaWan applications, etc. and prepare training materials related to warehouse systems or procedures
• To assist in the implementation and upgrade of SAP modules including Warehouse Management Module and Material Management Module
• To support the operations of Automated Guided Vehicle (AGV), Automated Guided Forklift (AGF) and Automated Storage and Retrieval System (ASRS)

Requirements:

• Bachelor’s Degree in Industrial Engineering, Quality Management, Operation Management, Supply Management or related disciplines
• A minimum of 4 years’ work experience in process mapping and optimisation, business analysis, management of Warehouse Systems or warehouse automation facilities
• Familiar with the international management standards e.g. ISO9001, 5S, and local safety and environment ordinances and regulations related to warehouse and the logistics industry
• Knowledge of SAP Warehouse / Material Management Module, SAP Supplier Portal, RFID, Automated Guided Vehicle / Forklift and LoRaWan Applications an advantage
• Proficiency in MS Office, Microsoft Project and Microsoft Visio
• Good command of English and Chinese languages, both spoken and written

Candidate with less relevant experience may be considered for the position of Assistant Officer (System & Process Improvement).

Working Location: Ap Lei Chau, transportation to be provided.

Applicants not invited for interview within two months from the application date may consider their applications unsuccessful. All unsuccessful applications will be kept for six months after the date of this advertisement.

We are an equal opportunity employer. Personal data provided by job applicants will be treated in strictest confidence and used only for recruitment-related purposes in accordance with the laws and ordinance of the HKSAR.

• Seniority level Associate

• Employment type Full-time

• Job function Supply Chain, Strategy/Planning, and Quality Assurance
• Industries Utilities, Electric Power Generation, and Electric Power Transmission, Control, and Distribution

Referrals increase your chances of interviewing at The Hongkong Electric Co., Ltd. (HK Electric) by 2x

Get notified about new System Officer jobs in Hong Kong, Hong Kong SAR .

Central & Western District, Hong Kong SAR 1 week ago

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1 day ago Be among the first 25 applicants

Lighting up the homes and businesses of Hong Kong since 1890, HK Electric has a long record of providing a safe and highly reliable electricity supply at a reasonable price to customers on Hong Kong and Lamma islands. Since 1997, its power supply reliability rating has been maintained at over 99.999% - one of the best records in the world.

A career in HK Electric is far more than a job. We provide promising and long-term career paths for our employees and enable them to grow with the Company, display their talents and achieve their aspirations.

Responsibilities:

Reporting to the Chief Manager (Process & Inventory Control), the appointee will mainly perform the following duties:

• To perform operational process reviews, conduct audit checks, propose and maintain good warehouse management practices as well as knowledge management infrastructures
• To assist in warehouse automation or improvement projects, e.g. RFID, LoRaWan applications, etc. and prepare training materials related to warehouse systems or procedures
• To assist in the implementation and upgrade of SAP modules including Warehouse Management Module and Material Management Module
• To support the operations of Automated Guided Vehicle (AGV), Automated Guided Forklift (AGF) and Automated Storage and Retrieval System (ASRS)

Requirements:

• Bachelor’s Degree in Industrial Engineering, Quality Management, Operation Management, Supply Management or related disciplines
• A minimum of 4 years’ work experience in process mapping and optimisation, business analysis, management of Warehouse Systems or warehouse automation facilities
• Familiar with the international management standards e.g. ISO9001, 5S, and local safety and environment ordinances and regulations related to warehouse and the logistics industry
• Knowledge of SAP Warehouse / Material Management Module, SAP Supplier Portal, RFID, Automated Guided Vehicle / Forklift and LoRaWan Applications an advantage
• Proficiency in MS Office, Microsoft Project and Microsoft Visio
• Good command of English and Chinese languages, both spoken and written

Candidate with less relevant experience may be considered for the position of Assistant Officer (System & Process Improvement).

Working Location: Ap Lei Chau, transportation to be provided.

Applicants not invited for interview within two months from the application date may consider their applications unsuccessful. All unsuccessful applications will be kept for six months after the date of this advertisement.

We are an equal opportunity employer. Personal data provided by job applicants will be treated in strictest confidence and used only for recruitment-related purposes in accordance with the laws and ordinance of the HKSAR.

• Seniority level Associate

• Employment type Full-time

• Job function Supply Chain, Strategy/Planning, and Quality Assurance
• Industries Utilities, Electric Power Generation, and Electric Power Transmission, Control, and Distribution

Referrals increase your chances of interviewing at The Hongkong Electric Co., Ltd. (HK Electric) by 2x

Get notified about new System Officer jobs in Hong Kong, Hong Kong SAR .

Central & Western District, Hong Kong SAR 1 week ago

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Join to apply for the Manager, Quality and Operation Control (Loan and SME) role at Dah Sing Bank

12 hours ago Be among the first 25 applicants

Join to apply for the Manager, Quality and Operation Control (Loan and SME) role at Dah Sing Bank

• Support overall quality control for loan and SME sales processes at branch, set out effective quality control framework and monitoring mechanism to ensure frontline is complied with the regulations and standard set by the Bank and regulator.
• Acts as an account manager for quality control team to support operation risk/compliance reporting between Direct Channels and Branch.

Main Responsibilities:

• Help to prepare operation risk/ compliance related report, ensure timely completion of quality control and risk assessment
• Regular call quality & call monitoring support to ensure the team meeting the quality standard and comply with regulatory compliance
• Conduct regular visit to branch and outreach site for health checking on daily operation process
• Handle complaints investigation, analyst complaint case and provide proper feedback to frontline staff
• Provide regular training / coaching to frontline staff on the control perspective
• Compile and review operation flows from time to time
• Comply with internal guideline, legal and regulatory requirements when delivering job duties
• Handle Ad-hoc task assigned by Manager, Quality & Operation Control / Senior Manager of respective section
• Post-secondary education with at least 5 years’ relevant experience, preferably in banking, telemarketing or customer services related area
• Familiar with banking products, loans products and SME & operation flow
• Capable of working independently with good analytical & logical mind
• Good people management, staff coaching & training skill
• Capable of interacting with business partners, both internal and external
• Detail minded and good team player
• Excellent reading and writing communication in English
• Excellent presentation/ command skill in both English and Chinese

* Less experience will be considered as Assistant Manager, Quality and Operation Control.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries Banking

Referrals increase your chances of interviewing at Dah Sing Bank by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Manager, Quality and Operation Control (Loan and SME) role at Dah Sing Bank

12 hours ago Be among the first 25 applicants

Join to apply for the Manager, Quality and Operation Control (Loan and SME) role at Dah Sing Bank

• Support overall quality control for loan and SME sales processes at branch, set out effective quality control framework and monitoring mechanism to ensure frontline is complied with the regulations and standard set by the Bank and regulator.
• Acts as an account manager for quality control team to support operation risk/compliance reporting between Direct Channels and Branch.

Main Responsibilities:

• Help to prepare operation risk/ compliance related report, ensure timely completion of quality control and risk assessment
• Regular call quality & call monitoring support to ensure the team meeting the quality standard and comply with regulatory compliance
• Conduct regular visit to branch and outreach site for health checking on daily operation process
• Handle complaints investigation, analyst complaint case and provide proper feedback to frontline staff
• Provide regular training / coaching to frontline staff on the control perspective
• Compile and review operation flows from time to time
• Comply with internal guideline, legal and regulatory requirements when delivering job duties
• Handle Ad-hoc task assigned by Manager, Quality & Operation Control / Senior Manager of respective section
• Post-secondary education with at least 5 years’ relevant experience, preferably in banking, telemarketing or customer services related area
• Familiar with banking products, loans products and SME & operation flow
• Capable of working independently with good analytical & logical mind
• Good people management, staff coaching & training skill
• Capable of interacting with business partners, both internal and external
• Detail minded and good team player
• Excellent reading and writing communication in English
• Excellent presentation/ command skill in both English and Chinese

* Less experience will be considered as Assistant Manager, Quality and Operation Control.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries Banking

Referrals increase your chances of interviewing at Dah Sing Bank by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Direct message the job poster from QualityKiosk Technologies Pvt. Ltd.

Job Title: Senior QA/Program Manager – Insurance Domain

Job Summary:

We are seeking an experienced and results-driven professional with over 10 years of insurance domain expertise to lead QA and program delivery initiatives across Life, Group, and Health insurance lines. This role demands deep domain knowledge, hands-on experience with key insurance systems, and the ability to work across cross-functional teams and business units. The ideal candidate will have a strong understanding of QA strategy, program delivery, stakeholder engagement, and domain-specific compliance and SME responsibilities.

Key Responsibilities:

Domain Expertise:

• 10+ years of experience in QA and program delivery within the insurance industry.
• Proven exposure across Life, Group, and Health insurance lines.
• Hands-on experience with major Policy Administration Systems such as LifeAsia, L400, GroupAsia, eBaoTech, and Compass.

System & Application Knowledge:

• Strong understanding of back-end insurance applications including: Claims engines, Underwriting systems, Risk assessment platforms, Commission management systems, CRM and pricing tools
• Exposure to front-end/digital applications such as: Agent portals, Customer self-service platforms, Sales applications, Mobile apps and dashboard reporting tools

Business Engagement:

• Experience working collaboratively with departments such as: New Business, Claims, Underwriting, Operations, Pricing & Actuarial, Business & Product teams
• Exposure to regulatory compliance and audit support within an insurance environment.

Subject Matter Expertise:

• Minimum 5 years acting as a Business Analyst or Subject Matter Expert (SME) on insurance projects.
• Strong analytical and domain skills with the ability to bridge business and technology.
• Proven track record leading QA projects in enterprise environments.
• Ownership of end-to-end QA lifecycle, including Functional testing, Regression testing, UAT strategy and execution
• Acted as a single point of contact for senior IT and business stakeholders.
• Experience managing QA metrics, defect trends, and conducting delivery forums such as:
• Daily/Weekly/Monthly Status Reviews (DSR, WSR, MSR)
• Risk and issue management sessions

Automation Awareness (Preferred):

• Basic understanding of automation frameworks and tools such as Selenium, Robot Framework, or Python-based testing.
• Familiarity with concepts of automation-led UAT acceleration and regression scalability (though not hands-on required).

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Quality Assurance and Information Technology
• Industries IT Services and IT Consulting and Insurance

Referrals increase your chances of interviewing at QualityKiosk Technologies Pvt. Ltd. by 2x

Get notified about new Quality Assurance Manager jobs in Hong Kong, Hong Kong SAR .

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Direct message the job poster from QualityKiosk Technologies Pvt. Ltd.

Job Title: Senior QA/Program Manager – Insurance Domain

Job Summary:

We are seeking an experienced and results-driven professional with over 10 years of insurance domain expertise to lead QA and program delivery initiatives across Life, Group, and Health insurance lines. This role demands deep domain knowledge, hands-on experience with key insurance systems, and the ability to work across cross-functional teams and business units. The ideal candidate will have a strong understanding of QA strategy, program delivery, stakeholder engagement, and domain-specific compliance and SME responsibilities.

Key Responsibilities:

Domain Expertise:

• 10+ years of experience in QA and program delivery within the insurance industry.
• Proven exposure across Life, Group, and Health insurance lines.
• Hands-on experience with major Policy Administration Systems such as LifeAsia, L400, GroupAsia, eBaoTech, and Compass.

System & Application Knowledge:

• Strong understanding of back-end insurance applications including: Claims engines, Underwriting systems, Risk assessment platforms, Commission management systems, CRM and pricing tools
• Exposure to front-end/digital applications such as: Agent portals, Customer self-service platforms, Sales applications, Mobile apps and dashboard reporting tools

Business Engagement:

• Experience working collaboratively with departments such as: New Business, Claims, Underwriting, Operations, Pricing & Actuarial, Business & Product teams
• Exposure to regulatory compliance and audit support within an insurance environment.

Subject Matter Expertise:

• Minimum 5 years acting as a Business Analyst or Subject Matter Expert (SME) on insurance projects.
• Strong analytical and domain skills with the ability to bridge business and technology.
• Proven track record leading QA projects in enterprise environments.
• Ownership of end-to-end QA lifecycle, including Functional testing, Regression testing, UAT strategy and execution
• Acted as a single point of contact for senior IT and business stakeholders.
• Experience managing QA metrics, defect trends, and conducting delivery forums such as:
• Daily/Weekly/Monthly Status Reviews (DSR, WSR, MSR)
• Risk and issue management sessions

Automation Awareness (Preferred):

• Basic understanding of automation frameworks and tools such as Selenium, Robot Framework, or Python-based testing.
• Familiarity with concepts of automation-led UAT acceleration and regression scalability (though not hands-on required).

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Quality Assurance and Information Technology
• Industries IT Services and IT Consulting and Insurance

Referrals increase your chances of interviewing at QualityKiosk Technologies Pvt. Ltd. by 2x

Get notified about new Quality Assurance Manager jobs in Hong Kong, Hong Kong SAR .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.