912 Reception Manager jobs in Hong Kong

• Handle receptionist duties such as greeting visitors, answering the phone, and providing excellent reception services to visitors.
• Provide support to the administration team.
• Responsible for the meeting room bookings and arrangements
• Maintain the environmental cleanliness in the reception area and meeting rooms
• Perform pantry supplies and stationery ordering.
• Assist in ad hoc duties as required.

Requirements:

• Form 6 / Certificate / Diploma in Hospitality Management or related disciplines
• 1.5 year front desk experience is preferable
• Familiar with Opera system is preferable
• Good command of written and spoken English, Chinese (Both Cantonese and Mandarin)
• Fresh graduates or less experience will be considered as Front Desk Clerk
  
  Immediate available is preferable

Benefits:

• 8 Rest days per month
• Discretionary Bonus
• Free Duty Meal
• 12 Days Annual Leave, Full Paid Paternity Leave, Marriage Leave & Compassionate Leave
• Medical Insurance (Outpatient & Hospitalization)
• F&B Staff Discount, Staff Rates on Overseas Accommodation
• On-the-job Training & Training Subsidy

Interested parties please send your resume with expected salary and date available to Administration & HR Manager via email or by fax to or contact Miss Choy via Direct Line

For more information, please visit our website:

Personal data collected will be treated in strictly confidential and for recruitment purpose only.

Overview

Front Desk Supervisor role at Nina Hospitality

Location: Nina Hotel Tsuen Wan West, HK

Date posted: 5 Sept 2025

Business Unit: Nina Hotel Tsuen Wan West, HK

Company: Chinachem Group

• Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction
• Maintain outstanding customer care; keep a friendly, cheerful, and courteous demeanor at all times
• Courteously and accurately answer inquiries from potential guests and accept hotel reservations
• Act as shift in charge to supervise daily shift processes and ensure all team members adhere to standard operating procedures
• Train, direct the work of, resolve issues, and coach front desk team members to ensure a quality operation
• Resolve customer issues, complaints, and problems quickly and efficiently to maintain high levels of satisfaction and service
• Screen daily arrivals and arrange appropriate room assignments matching guests’ preferences
• Build relationships and liaise with other departments, especially housekeeping and reservations
• Set a positive example for the team
• Any other relevant projects and duties as assigned by superior

• F.5 or above with a Certificate or Diploma in Hotel Management
• 2 to 3 years of similar experience in a deluxe hotel
• Familiar with Property Management System (PMS) and Microsoft Office (Word and Excel)
• Good communication and interpersonal skills
• Proficiency in written and spoken English, Mandarin, and Cantonese

We are committed to protecting personal data in compliance with the Personal Data Privacy Ordinance. Personal data collected will be used for recruitment purposes and stored as necessary. The provision of personal data is voluntary, but refusal may prevent processing. You have the right to access and correct your data by contacting Human Resources at . We are an equal opportunity employer and candidates may be considered for other posts within Nina Hospitality Group. If you do not hear from us within four weeks, your application may be considered unsuccessful.

Additional Information

Job Number

Job CategoryRooms & Guest Services Operations

LocationLe Méridien Hong Kong Cyberport, 100 Cyberport Road, Hong Kong, Hong Kong, China

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Shangri-La Group - Hong Kong Region
Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri - La , Island Shangri - La , Kerry Hotel Hong Kong, JEN Hong Kong by Shangri-La and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest's needs.

As an employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes, employee potentials will be identified and nurtured throughout their career with the Group.

We are looking for a Front Desk Supervisor based at Island Shangri-La Hong Kong
As a Front Desk Supervisor, we rely on you to:

• Ensure all interactions with guests are handled professionally
• Perform check-ins and check-outs, as well as cashiering functions efficiently
• Build relationship with guests to delight and gain loyalty, maximizing guests' satisfaction
• Prepare and conduct skills training for new team members

We Are Looking For Someone Who Has

• Higher Diploma or above in Hospitality Management or other related disciplines
• Minimum 3 years of relevant experience in sizable hotels, including 1 year of experience in supervisory role
• Strong leadership, interpersonal and organizational skills
• Customer-oriented, outgoing and independent individual
• Excellent command of spoken English, Cantonese and Putonghua

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.

• To provide customer care services, handle enquiries / complaints
• To perform administrative and clerical support duties
• To conduct courtesy visits to promote customer relationship

• DSE or above
• 1-2 years' customer services experience in related disciplines, property management / hotel management field preferred
• Good command of written and spoken Chinese (Cantonese and Mandarin) and English
• Pleasant personality with excellent interpersonal skills
• PC knowledge
• 5.5 days with alternate week half-day off
• 9 hours per day

• Salary Range $23,700 depending on experience

• Location: Tai Tam (Stanley) - Free shuttle bus provided at Central, Quarry Bay and Chai Wan

For enquiries, please contact Ms. Hung at

We offer attractive remuneration package and good career prospect for the right applicant. Please apply with full resume and expected salary to the PM-HR Department, Room 1402, Dorset House, Taikoo Place, 979 King's Road, Quarry Bay, HK or fax to or contact for enquiries.

(Please quote the reference number on the envelope/subject of email)

Applicants not invited for interviews within 6 weeks may consider their applications unsuccessful. Information provided will be treated with strict confidential and be used for the purpose of selection only.

Front Desk Officer

Requirements

l  Form 5 or above

l  At least 1 year of working experience in Customer Services

l  Good telephone manner, self-motivated, cheerful with positive attitude

l  Good communication and interpersonal skills

l  Customer focused and relationship oriented

l  Pro-active and patient in addressing customer needs, concerns & complaints

l  Fluent in Cantonese/Basic in written and spoken English

l  Proficient in computer skills such as MS Word and Excel

Duties & Responsibilities

l  5 work days per week

l  Handling incoming phone calls

l  Handle clients' appointments with BRT Wellness Consultants

l  Handle inventory control

l  Handle and follow up the inquiries and complaints and report to the manager/directors

l  Maintain effective communication with clients to achieve customer excellence

l  Liaise and co-ordinate with staff & management to ensure high quality of service and customer satisfaction

l  Provide general administrative and clerical support to the manager/directors

Staff Benefits

Base Salary / Monthly incentive / Performance bonus / Year-end bonus / Over-time allowance / Medical insurance / Paid annual leave / Extra Festive Leave / On-the-job training / Education allowance / Staff Activities / Free BRT therapy & dietary supplement / Immediate-family members therapy discount.

Company Overview

We are a strong believer in the holistic approach to health management and has been a leader in providing Alternative Health Management solutions in Asia for over a decade. Our professional-grade wellness centres in Hong Kong are located in prime location (Central and Tsim Sha Tsui), serving clientele from all age groups. Besides hardware, we invest heavily in training up the next generation of holistic healthcare professionals.

While our expertise is in alternative health solutions, the company group also works with registered medical specialists and TCM practitioners to apprehend and make available most up-to-date, complementary western and Chinese medicine services to our clients.  To sustain our leadership in holistic, personalized healthcare, we would like to recruit high calibre individuals who are interested in developing a career in holistic health management.  It is a rare opportunity for those who seek work experience in and exposure to the application of various alternative health modalities in addressing modern day health issues.

Please visit our website at to learn about our company and values.

A competitive remuneration package and excellent career prospects will be offered to the right candidate. Interested parties please email full resume by clicking Quick Apply. (Personal data collected will be used for recruitment purpose only)

Essential duties and responsibilities

• Provide the highest standard of customer service, including check-in and check-out services, striving to go extra mile at all times
• Maintain the Rosewood hand over log for the next shift, noting any services that are pending to ensure follow up and completion
• Assists in maintaining a comprehensive, current and guest focused set of departmental; standards and procedures and oversees their implementation

Requirements

• Minimum 1-2 years of relevant working experience in a sizeable luxury hotel in similar capacity
• Knowledge of Opera system will be an advantage
• Commit and passionate in delivering personalized guest service, anticipatory with a keen eye for detail
• High standards of professional manner with exceptional communication skills
• Excellent command of spoken English, Cantonese and Mandarin is a must
• Fresh graduates with related education background are also considered

Flex Studio is Hong Kong's largest Classical Pilates studio, with locations in Central and Wong Chuk Hang. Flex caters to an upscale demographic of highly-educated, well-traveled clientele across all ages and nationalities. Established in 2005, Flex offers bespoke training and small group classes, as well as Classical Pilates Teacher Training certification. The Company seeks an experienced individual for the role of part time Front Desk Officer to continue to grow the business.

Key Responsibilities

• Greet and assist customers upon their arrival, ensuring a welcoming atmosphere.
• Manage customer inquiries and provide accurate information regarding services and facilities.
• Utilize customer service applications and point of sale (POS) systems efficiently.
• Handle transactions, process payments, and maintain accurate records.
• Collaborate with team members to ensure seamless operations and customer satisfaction.
• Assist in resolving customer complaints and concerns in a professional manner.
• Maintain cleanliness and organization of the front desk area.
• Available to work on weekends and public holidays.

Qualifications

• 1-2 years of experience in a customer service or customer-facing role.
• Proficiency in using customer service applications and point of sale systems.
• Good communication skills in English, both verbal and written.
• Strong interpersonal skills with a commitment to providing exceptional service.
• Willingness to learn and adapt to new challenges.

Job Type: Part-time

Pay: From $75.00 per hour

Benefits:

• Employee discount

Work Location: In person