126 Regional Operations jobs in Hong Kong
Warehouse Operations Manager (MNC, Regional role)
Posted 9 days ago
Job Viewed
Job Description
Join to apply for the Warehouse Operations Manager (MNC, Regional role) role at Michael Page
Warehouse Operations Manager (MNC, Regional role)1 day ago Be among the first 25 applicants
Join to apply for the Warehouse Operations Manager (MNC, Regional role) role at Michael Page
- Competitive salary and performance incentives
- warehouse operations, with regional exposure preferred
- Competitive salary and performance incentives
- warehouse operations, with regional exposure preferred
A leading provider of advanced warehousing and distribution services across Asia. With a strong reputation for operational excellence, automation, and customer-centric solutions, we support some of the world's most recognized brands in retail, FMCG, and industrial sectors.
Job Description
- Manage daily operations across regional warehouse facilities, ensuring efficiency, accuracy, and safety
- Lead and develop warehouse teams, fostering a culture of performance and accountability
- Implement process improvements to enhance throughput, reduce costs, and improve service levels
- Oversee inventory control, order fulfillment, and distribution activities
- Collaborate with cross-functional teams including logistics, IT, and customer service
- Ensure compliance with health, safety, and regulatory standards across all sites
- Support automation and digital transformation initiatives (WMS, RFID, robotics)
- Analyze KPIs and operational data to inform strategic decisions
- Bachelor's degree in Logistics, Supply Chain, or related field
- Exp. in warehouse operations, with regional exposure preferred
- Strong leadership and team management skills
- Proficiency in warehouse management systems (WMS) and inventory control tools
- Exp. with automation, lean practices, and continuous improvement methodologies
- Fluent in English and Cantonese; Mandarin is an advantage
- 5-day work, 13months, Discretionary Bonus
- Regional career development opportunities
- Exposure to cutting-edge warehousing technologies
- Collaborative and forward-thinking work culture
- Comprehensive benefits packag
Quote job ref: JN-082025-6808746 Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Purchasing, Supply Chain, and Product Management
- Industries Transportation, Logistics, Supply Chain and Storage, Freight and Package Transportation, and Wholesale Import and Export
Referrals increase your chances of interviewing at Michael Page by 2x
Sign in to set job alerts for “Warehouse Operations Manager” roles.Tuen Mun District, Hong Kong SAR 3 weeks ago
Yuen Long District, Hong Kong SAR 3 weeks ago
Consulting - Transformation and Supply Chain & Operations - Manager/Senior Manager - Hong Kong Senior Manager, Product Owner (Global Logistics Solutions) Logistics Operations & Warehouse ManagerNew Territories, Hong Kong SAR 1 week ago
Sr. Supply Chain Manager/ Manager, Pharmaceutical - Import andTrade Supply Chain Manager (International Retailer) Senior Manager, Distribution TransformationNew Territories, Hong Kong SAR 5 days ago
Manager, Supply Chain Reporting & Analytics Time-Critical Logistics Operations Manager Senior Manager, D365 Supply Chain, IT Asia Revenue & Distribution Manager (The Silveri Hong Kong – MGallery and Novotel Citygate Hong Kong ) SUPPLY CHAIN MANAGER – US watch trading & manufacturing (Kwai Fong) Revenue & Distribution Manager (The Silver Hong Kong MGallery & Novotel Citygate HK) Manager, Projects and Transformation, Supply ChainWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrWarehouse Operations Manager (MNC, Regional role)
Posted 1 day ago
Job Viewed
Job Description
Join to apply for the Warehouse Operations Manager (MNC, Regional role) role at Michael Page
Warehouse Operations Manager (MNC, Regional role)1 day ago Be among the first 25 applicants
Join to apply for the Warehouse Operations Manager (MNC, Regional role) role at Michael Page
- Competitive salary and performance incentives
- warehouse operations, with regional exposure preferred
- Competitive salary and performance incentives
- warehouse operations, with regional exposure preferred
A leading provider of advanced warehousing and distribution services across Asia. With a strong reputation for operational excellence, automation, and customer-centric solutions, we support some of the world's most recognized brands in retail, FMCG, and industrial sectors.
Job Description
- Manage daily operations across regional warehouse facilities, ensuring efficiency, accuracy, and safety
- Lead and develop warehouse teams, fostering a culture of performance and accountability
- Implement process improvements to enhance throughput, reduce costs, and improve service levels
- Oversee inventory control, order fulfillment, and distribution activities
- Collaborate with cross-functional teams including logistics, IT, and customer service
- Ensure compliance with health, safety, and regulatory standards across all sites
- Support automation and digital transformation initiatives (WMS, RFID, robotics)
- Analyze KPIs and operational data to inform strategic decisions
- Bachelor's degree in Logistics, Supply Chain, or related field
- Exp. in warehouse operations, with regional exposure preferred
- Strong leadership and team management skills
- Proficiency in warehouse management systems (WMS) and inventory control tools
- Exp. with automation, lean practices, and continuous improvement methodologies
- Fluent in English and Cantonese; Mandarin is an advantage
- 5-day work, 13months, Discretionary Bonus
- Regional career development opportunities
- Exposure to cutting-edge warehousing technologies
- Collaborative and forward-thinking work culture
- Comprehensive benefits packag
Quote job ref: JN-082025-6808746 Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Purchasing, Supply Chain, and Product Management
- Industries Transportation, Logistics, Supply Chain and Storage, Freight and Package Transportation, and Wholesale Import and Export
Referrals increase your chances of interviewing at Michael Page by 2x
Sign in to set job alerts for “Warehouse Operations Manager” roles.Tuen Mun District, Hong Kong SAR 3 weeks ago
Yuen Long District, Hong Kong SAR 3 weeks ago
Consulting - Transformation and Supply Chain & Operations - Manager/Senior Manager - Hong Kong Senior Manager, Product Owner (Global Logistics Solutions) Logistics Operations & Warehouse ManagerNew Territories, Hong Kong SAR 1 week ago
Sr. Supply Chain Manager/ Manager, Pharmaceutical - Import andTrade Supply Chain Manager (International Retailer) Senior Manager, Distribution TransformationNew Territories, Hong Kong SAR 5 days ago
Manager, Supply Chain Reporting & Analytics Time-Critical Logistics Operations Manager Senior Manager, D365 Supply Chain, IT Asia Revenue & Distribution Manager (The Silveri Hong Kong – MGallery and Novotel Citygate Hong Kong ) SUPPLY CHAIN MANAGER – US watch trading & manufacturing (Kwai Fong) Revenue & Distribution Manager (The Silver Hong Kong MGallery & Novotel Citygate HK) Manager, Projects and Transformation, Supply ChainWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrBusiness Operations Manager
Posted 10 days ago
Job Viewed
Job Description
- Conduct in-depth market research and competitive analysis to inform strategic planning for the business line.
- Develop comprehensive operational plans with clear, quantifiable performance metrics to drive business objectives.
Cross-Functional Collaboration
- Partner with Business Development (BD) and channel teams to create and refine business plans, processes, and operational rules.
- Collaborate with the Product R&D team to support the development, testing, and launch of new features or products.
Operational Optimization
- Monitor industry trends and market dynamics to identify opportunities for improving operational performance.
- Implement data-driven strategies to enhance key business metrics across all stages of operations.
Campaign & Activity Management
- Plan and execute operational activities and campaigns to achieve business goals, coordinating with internal teams for seamless implementation.
- Track and analyze campaign outcomes, optimizing future initiatives based on performance insights.
Resource & Traffic Optimization
- Analyze platform traffic, channels, and user behavior to enhance operational efficiency.
- Leverage data analytics to allocate resources effectively, improving platform performance and user engagement.
- Oversee P2P merchant onboarding, verification, and ongoing management.
- Act as the primary point of contact for merchants, addressing their issues, needs, and feedback promptly to ensure strong relationships.
Requirements
Education
- Bachelor’s degree or higher, preferably in finance, banking, marketing, risk management, or a related field.
Experience
- Minimum of 3 years of experience in business operations, ideally in financial payments, cryptocurrency, or fintech sectors.
- Proven track record in operational strategy, with hands-on experience in growth hacking or performance optimization preferred.
- Language Proficiency : Fluent in English with excellent verbal and written communication skills. Proficiency in a second foreign language is a plus.
- Analytical Skills : Strong ability to analyze data, derive actionable insights, and drive performance improvements.
- Collaboration : Exceptional interpersonal and coordination skills to work effectively with cross-functional teams.
- Operational Expertise : Deep understanding of operational frameworks, preferably in financial or crypto-related platforms.
Personal Attributes
- Highly responsible, resilient, and able to thrive under pressure in a fast-paced environment.
- Proactive, results-driven, and open to tackling challenges with a positive and innovative mindset.
- Seniority level Associate
- Employment type Full-time
- Job function Business Development
Referrals increase your chances of interviewing at KuCoin Exchange by 2x
Get notified about new Business Operations Manager jobs in Hong Kong SAR .
Accenture Song - Digital Product Delivery Manager Regional Business Development Manager (Travel) Business Development Manager (Fully- Remote / RegTech) Senior Content Creator Operations Manager Business Development Manager - Decentralized Science Accenture Song - Digital Product Delivery ManagerWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrBusiness Operations Manager
Posted 3 days ago
Job Viewed
Job Description
- Conduct in-depth market research and competitive analysis to inform strategic planning for the business line.
- Develop comprehensive operational plans with clear, quantifiable performance metrics to drive business objectives.
Cross-Functional Collaboration
- Partner with Business Development (BD) and channel teams to create and refine business plans, processes, and operational rules.
- Collaborate with the Product R&D team to support the development, testing, and launch of new features or products.
Operational Optimization
- Monitor industry trends and market dynamics to identify opportunities for improving operational performance.
- Implement data-driven strategies to enhance key business metrics across all stages of operations.
Campaign & Activity Management
- Plan and execute operational activities and campaigns to achieve business goals, coordinating with internal teams for seamless implementation.
- Track and analyze campaign outcomes, optimizing future initiatives based on performance insights.
Resource & Traffic Optimization
- Analyze platform traffic, channels, and user behavior to enhance operational efficiency.
- Leverage data analytics to allocate resources effectively, improving platform performance and user engagement.
- Oversee P2P merchant onboarding, verification, and ongoing management.
- Act as the primary point of contact for merchants, addressing their issues, needs, and feedback promptly to ensure strong relationships.
Requirements
Education
- Bachelor’s degree or higher, preferably in finance, banking, marketing, risk management, or a related field.
Experience
- Minimum of 3 years of experience in business operations, ideally in financial payments, cryptocurrency, or fintech sectors.
- Proven track record in operational strategy, with hands-on experience in growth hacking or performance optimization preferred.
- Language Proficiency : Fluent in English with excellent verbal and written communication skills. Proficiency in a second foreign language is a plus.
- Analytical Skills : Strong ability to analyze data, derive actionable insights, and drive performance improvements.
- Collaboration : Exceptional interpersonal and coordination skills to work effectively with cross-functional teams.
- Operational Expertise : Deep understanding of operational frameworks, preferably in financial or crypto-related platforms.
Personal Attributes
- Highly responsible, resilient, and able to thrive under pressure in a fast-paced environment.
- Proactive, results-driven, and open to tackling challenges with a positive and innovative mindset.
- Seniority level Associate
- Employment type Full-time
- Job function Business Development
Referrals increase your chances of interviewing at KuCoin Exchange by 2x
Get notified about new Business Operations Manager jobs in Hong Kong SAR .
Accenture Song - Digital Product Delivery Manager Regional Business Development Manager (Travel) Business Development Manager (Fully- Remote / RegTech) Senior Content Creator Operations Manager Business Development Manager - Decentralized Science Accenture Song - Digital Product Delivery ManagerWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrSenior Manager, Product Area - Digital Process Management & Solutions
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Senior Manager, Product Area - Digital Process Management & Solutions role at adidas
Senior Manager, Product Area - Digital Process Management & Solutions1 day ago Be among the first 25 applicants
Join to apply for the Senior Manager, Product Area - Digital Process Management & Solutions role at adidas
Purpose & Overall Relevance For The Organization
At Global Logistics, we oversee the transportation of goods from their country of origin to market distribution centres, utilizing a global network of logistics partners and service providers tailored to various product, market, and customer needs.
Digital Process Management & Solutions team drives process excellence, manages inbound logistics value stream and systems, drives simplification of operational processes, manages ownership for all digital products, and translates strategic direction into actionable plans & balanced product strategy.
Key Responsibilities
- Managing product ownership for all digital products.
- Overseeing business process ownership operationally.
- Providing change management and support for related processes and systems.
As a Senior Manager of Product Area , with ownership of Inbound Logistics & Transportation products, you manage the product lifecycle from concept to launch for one or more products within a specific area by developing and enhancing capabilities for transporting finished goods from the factory to the destination (DC, Customer) cost-effectively, supporting OTA performance.
You partner with Business, IT & work with agile teams to continuously improve the product to maximize value for internal customers, defining a robust product backlog, capability expansion needs, and leading the team in developing new functionalities, adopting best practices, driving user engagement, and ensuring future readiness.
Key Responsibilities
- Product Backlog: Prioritize and manage product backlog, ensuring alignment with business goals & customer needs.
- Collaborate with stakeholders to gather requirements and refine backlog items.
- Develop and maintain detailed functional specifications to guide product development.
- Work closely with engineering and design teams to translate business requirements into technical specifications.
- Establish and manage data specifications to ensure data integrity and consistency across systems.
- Lead system integration testing (SIT) and support UAT, developing test plans and resolving issues.
- Continuously assess and improve system capabilities and performance.
- Lead automation initiatives to enhance efficiency.
- Foster innovation and stay updated on industry trends.
- Oversee management of primary data and application support.
- Foster leadership within the team, providing coaching, project assignment, and workload management.
Key Relationships
- GSCM/POPS business functions
- Market SCM, SCD, and adjacent teams
- Business & Domain Architecture
- GSCM/POPS Strategy & Programs
- Global IT (incl. Digital Suite Hub)
- External consultants and logistics service providers
Knowledge, Skills And Abilities
- Strong analytical skills
- Expert domain knowledge
- Basic leadership skills
- Comfortable with enterprise-level platforms and technologies
- Excellent communication and facilitation skills
- Proactive, end-to-end thinking mindset
- Ability to work in a fast-paced, multicultural environment
- Willingness to travel domestically and internationally
- Fluent in English (verbal and written)
- Excellent presentation skills
Requisite Education And Qualifications
- University degree in business administration or related field, or equivalent experience
- 8+ years in Supply Chain/IT
- Product Owner experience in at least one other area or domain
- Market experience preferred
- Experience with stakeholders at various levels
adidas celebrates diversity, supports inclusiveness, and encourages individual expression in our workplace. We do not tolerate harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.
#J-18808-LjbffrSenior Manager, Product Area - Digital Process Management & Solutions
Posted 3 days ago
Job Viewed
Job Description
Join to apply for the Senior Manager, Product Area - Digital Process Management & Solutions role at adidas
Senior Manager, Product Area - Digital Process Management & Solutions1 day ago Be among the first 25 applicants
Join to apply for the Senior Manager, Product Area - Digital Process Management & Solutions role at adidas
Purpose & Overall Relevance For The Organization
At Global Logistics, we oversee the transportation of goods from their country of origin to market distribution centres, utilizing a global network of logistics partners and service providers tailored to various product, market, and customer needs.
Digital Process Management & Solutions team drives process excellence, manages inbound logistics value stream and systems, drives simplification of operational processes, manages ownership for all digital products, and translates strategic direction into actionable plans & balanced product strategy.
Key Responsibilities
- Managing product ownership for all digital products.
- Overseeing business process ownership operationally.
- Providing change management and support for related processes and systems.
As a Senior Manager of Product Area , with ownership of Inbound Logistics & Transportation products, you manage the product lifecycle from concept to launch for one or more products within a specific area by developing and enhancing capabilities for transporting finished goods from the factory to the destination (DC, Customer) cost-effectively, supporting OTA performance.
You partner with Business, IT & work with agile teams to continuously improve the product to maximize value for internal customers, defining a robust product backlog, capability expansion needs, and leading the team in developing new functionalities, adopting best practices, driving user engagement, and ensuring future readiness.
Key Responsibilities
- Product Backlog: Prioritize and manage product backlog, ensuring alignment with business goals & customer needs.
- Collaborate with stakeholders to gather requirements and refine backlog items.
- Develop and maintain detailed functional specifications to guide product development.
- Work closely with engineering and design teams to translate business requirements into technical specifications.
- Establish and manage data specifications to ensure data integrity and consistency across systems.
- Lead system integration testing (SIT) and support UAT, developing test plans and resolving issues.
- Continuously assess and improve system capabilities and performance.
- Lead automation initiatives to enhance efficiency.
- Foster innovation and stay updated on industry trends.
- Oversee management of primary data and application support.
- Foster leadership within the team, providing coaching, project assignment, and workload management.
Key Relationships
- GSCM/POPS business functions
- Market SCM, SCD, and adjacent teams
- Business & Domain Architecture
- GSCM/POPS Strategy & Programs
- Global IT (incl. Digital Suite Hub)
- External consultants and logistics service providers
Knowledge, Skills And Abilities
- Strong analytical skills
- Expert domain knowledge
- Basic leadership skills
- Comfortable with enterprise-level platforms and technologies
- Excellent communication and facilitation skills
- Proactive, end-to-end thinking mindset
- Ability to work in a fast-paced, multicultural environment
- Willingness to travel domestically and internationally
- Fluent in English (verbal and written)
- Excellent presentation skills
Requisite Education And Qualifications
- University degree in business administration or related field, or equivalent experience
- 8+ years in Supply Chain/IT
- Product Owner experience in at least one other area or domain
- Market experience preferred
- Experience with stakeholders at various levels
adidas celebrates diversity, supports inclusiveness, and encourages individual expression in our workplace. We do not tolerate harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.
#J-18808-LjbffrBusiness Operations Optimization Manager
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Business Operations Optimization Manager role at Standard Chartered
Business Operations Optimization Manager2 days ago Be among the first 25 applicants
Join to apply for the Business Operations Optimization Manager role at Standard Chartered
- Support the team in operations optimization with focus areas of Digitization initiatives, MI Report and internal outsourcing management under Servicing and Transacting department
- Have strong understanding of Group Standards regarding outsourcing and oversee outsourcing counterparts in terms of performance KPI, governance and risk
- Collect and analyse data to identify opportunities in adopting new technology in the market for efficiency save and digitalization
- Drive the KPI of straight-through process (STP) and deliver continuous improvement such as STP ratio, cost saving, cost-to-serve, etc…
- Driving Operation teams on MI and costing improvement and simplification to draw meaningful insight in both cost and efficiency prospective.
- Ensure various Group submissions are delivered accurately and timely
- Have full understanding of Group Standards regarding internal outsourcing and oversee outsourcing counterparts in terms of performance KPI, governance and risk
- Perform any tasks/activities as required under the Department Operating Instructions (DOI) / Group Department Operating Instructions (GDOI) / Process Notes / Applicable Group Procedure / Policies / Standards / Service Level Agreements, other Operational documents and/or as required by LM from time to time
- Support the team in operations optimization with focus areas of Digitization initiatives, MI Report and internal outsourcing management under Servicing and Transacting department
- Have strong understanding of Group Standards regarding outsourcing and oversee outsourcing counterparts in terms of performance KPI, governance and risk
- Collect and analyse data to identify opportunities in adopting new technology in the market for efficiency save and digitalization
- Drive the KPI of straight-through process (STP) and deliver continuous improvement such as STP ratio, cost saving, cost-to-serve, etc…
- Driving Operation teams on MI and costing improvement and simplification to draw meaningful insight in both cost and efficiency prospective.
- Ensure various Group submissions are delivered accurately and timely
- Have full understanding of Group Standards regarding internal outsourcing and oversee outsourcing counterparts in terms of performance KPI, governance and risk
- Perform any tasks/activities as required under the Department Operating Instructions (DOI) / Group Department Operating Instructions (GDOI) / Process Notes / Applicable Group Procedure / Policies / Standards / Service Level Agreements, other Operational documents and/or as required by LM from time to time
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- 3-5 years of experience in retail banking operations preferably with expertise in MI and processing hub / outsourcing management
- Able to work independently and attentive to details
- Education Degree holder or above in business administration or related disciplines
- Languages Fluent in English and Cantonese, Good mandarin
- MS Excel and Powerpoint
- Retail Banking Services
- Vendor Monitoring and Control
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together We
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Management and Manufacturing
- Industries Banking
Referrals increase your chances of interviewing at Standard Chartered by 2x
Sign in to set job alerts for “Business Operations Manager” roles. Associate Manager, Performance & Data Analytics - Quick Commerce Manager, Supply Chain Reporting & AnalyticsWan Chai District, Hong Kong SAR $3,000.00-$3,500.00 2 days ago
Associate Manager, Consumer Insights (Qualitative) Senior Manager / Manager, Operations Leadership (Retail Operations) Assistant Manager / Manager, Integrated Risk Analytics Service Excellence Manager/ AM, Insurance Operations (MKT-On-site) Operations Manager - Hong Kong, Hong Kong SARKwun Tong District, Hong Kong SAR 1 month ago
Senior Manager, Operations Analytics & AI EnablementKwun Tong District, Hong Kong SAR 2 months ago
(Assistant/Deputy) Financial Management Manager (Management Reporting and Analytics)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrBe The First To Know
About the latest Regional operations Jobs in Hong Kong !
Business Operations Optimization Manager
Posted 3 days ago
Job Viewed
Job Description
Join to apply for the Business Operations Optimization Manager role at Standard Chartered
Business Operations Optimization Manager2 days ago Be among the first 25 applicants
Join to apply for the Business Operations Optimization Manager role at Standard Chartered
- Support the team in operations optimization with focus areas of Digitization initiatives, MI Report and internal outsourcing management under Servicing and Transacting department
- Have strong understanding of Group Standards regarding outsourcing and oversee outsourcing counterparts in terms of performance KPI, governance and risk
- Collect and analyse data to identify opportunities in adopting new technology in the market for efficiency save and digitalization
- Drive the KPI of straight-through process (STP) and deliver continuous improvement such as STP ratio, cost saving, cost-to-serve, etc…
- Driving Operation teams on MI and costing improvement and simplification to draw meaningful insight in both cost and efficiency prospective.
- Ensure various Group submissions are delivered accurately and timely
- Have full understanding of Group Standards regarding internal outsourcing and oversee outsourcing counterparts in terms of performance KPI, governance and risk
- Perform any tasks/activities as required under the Department Operating Instructions (DOI) / Group Department Operating Instructions (GDOI) / Process Notes / Applicable Group Procedure / Policies / Standards / Service Level Agreements, other Operational documents and/or as required by LM from time to time
- Support the team in operations optimization with focus areas of Digitization initiatives, MI Report and internal outsourcing management under Servicing and Transacting department
- Have strong understanding of Group Standards regarding outsourcing and oversee outsourcing counterparts in terms of performance KPI, governance and risk
- Collect and analyse data to identify opportunities in adopting new technology in the market for efficiency save and digitalization
- Drive the KPI of straight-through process (STP) and deliver continuous improvement such as STP ratio, cost saving, cost-to-serve, etc…
- Driving Operation teams on MI and costing improvement and simplification to draw meaningful insight in both cost and efficiency prospective.
- Ensure various Group submissions are delivered accurately and timely
- Have full understanding of Group Standards regarding internal outsourcing and oversee outsourcing counterparts in terms of performance KPI, governance and risk
- Perform any tasks/activities as required under the Department Operating Instructions (DOI) / Group Department Operating Instructions (GDOI) / Process Notes / Applicable Group Procedure / Policies / Standards / Service Level Agreements, other Operational documents and/or as required by LM from time to time
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- 3-5 years of experience in retail banking operations preferably with expertise in MI and processing hub / outsourcing management
- Able to work independently and attentive to details
- Education Degree holder or above in business administration or related disciplines
- Languages Fluent in English and Cantonese, Good mandarin
- MS Excel and Powerpoint
- Retail Banking Services
- Vendor Monitoring and Control
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together We
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Management and Manufacturing
- Industries Banking
Referrals increase your chances of interviewing at Standard Chartered by 2x
Sign in to set job alerts for “Business Operations Manager” roles. Associate Manager, Performance & Data Analytics - Quick Commerce Manager, Supply Chain Reporting & AnalyticsWan Chai District, Hong Kong SAR $3,000.00-$3,500.00 2 days ago
Associate Manager, Consumer Insights (Qualitative) Senior Manager / Manager, Operations Leadership (Retail Operations) Assistant Manager / Manager, Integrated Risk Analytics Service Excellence Manager/ AM, Insurance Operations (MKT-On-site) Operations Manager - Hong Kong, Hong Kong SARKwun Tong District, Hong Kong SAR 1 month ago
Senior Manager, Operations Analytics & AI EnablementKwun Tong District, Hong Kong SAR 2 months ago
(Assistant/Deputy) Financial Management Manager (Management Reporting and Analytics)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrHead of Business Operations, Securities Brokerage
Posted 10 days ago
Job Viewed
Job Description
6 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
- Oversee operational activities of securities business, including dealing, settlement, finance, risk management, compliance, with SFC Core Functions Manager-In-Charge responsibilities
- Oversee business development projects and to manage timelines, resources, and budgets effectively
- Foster collaboration, work closely with key stakeholders and take proactive measures to ensure front, middle and back-office operations are carried out efficiently and effectively for the business
- Ensure the corporation fully complies with the relevant SFO and Exchange rules and regulations
- Establish effective internal control policies and systems for the corporation’s operations, and optimize operational procedures constantly
- Drive sustainable growth, minimize costs, and to promote operational excellence.
- In-charge of different kinds of projects, including new system launch
Requirements
- Minimum 5 years of relevant experience working in licensed corporations/ financial institution with operational experience or prior experience as a COO
- Possess strong management and operational capabilities, with in-depth knowledge of back-office operations and risk management for global markets
- With comprehensive understanding of SFC/HKMA rules and regulations with ability to comply with the relevant SFO and Exchange rules and regulations
- Knowledgeable in the applications of financial technology utilized in securities trading systems, including project management experience with system testing and development
- Project management experience in Securities Brokerage is required, especially in new system launch
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Business Development, Management, and Strategy/Planning
- Industries Banking and Financial Services
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Director, Strategic Deals & Commodities (Based in Cambodia) Manager, Brokerage Business, Wealth Management Relationship Manager - Life Insurance Brokerage Channel HNW Life Brokerage Advisory - (Associate) DirectorQuarry Bay, Hong Kong SAR HK$60,000.00-HK$80,000.00 1 week ago
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#J-18808-LjbffrHead of Business Operations, Securities Brokerage
Posted 3 days ago
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Job Description
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- Oversee operational activities of securities business, including dealing, settlement, finance, risk management, compliance, with SFC Core Functions Manager-In-Charge responsibilities
- Oversee business development projects and to manage timelines, resources, and budgets effectively
- Foster collaboration, work closely with key stakeholders and take proactive measures to ensure front, middle and back-office operations are carried out efficiently and effectively for the business
- Ensure the corporation fully complies with the relevant SFO and Exchange rules and regulations
- Establish effective internal control policies and systems for the corporation’s operations, and optimize operational procedures constantly
- Drive sustainable growth, minimize costs, and to promote operational excellence.
- In-charge of different kinds of projects, including new system launch
Requirements
- Minimum 5 years of relevant experience working in licensed corporations/ financial institution with operational experience or prior experience as a COO
- Possess strong management and operational capabilities, with in-depth knowledge of back-office operations and risk management for global markets
- With comprehensive understanding of SFC/HKMA rules and regulations with ability to comply with the relevant SFO and Exchange rules and regulations
- Knowledgeable in the applications of financial technology utilized in securities trading systems, including project management experience with system testing and development
- Project management experience in Securities Brokerage is required, especially in new system launch
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Business Development, Management, and Strategy/Planning
- Industries Banking and Financial Services
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Director, Strategic Deals & Commodities (Based in Cambodia) Manager, Brokerage Business, Wealth Management Relationship Manager - Life Insurance Brokerage Channel HNW Life Brokerage Advisory - (Associate) DirectorQuarry Bay, Hong Kong SAR HK$60,000.00-HK$80,000.00 1 week ago
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