64 Relations jobs in Hong Kong

Join to apply for the Guest Relations Officer / Assistant Guest Relations Officer role at Gleneagles Hospital Hong Kong

22 hours ago Be among the first 25 applicants

Join to apply for the Guest Relations Officer / Assistant Guest Relations Officer role at Gleneagles Hospital Hong Kong

Gleneagles Hospital Hong Kong (Gleneagles) is a state-of-the-art, multi-specialty private tertiary hospital designed to provide the Hong Kong people with high-quality and accessible healthcare services.
Located at Wong Chuk Hang on Hong Kong Island South, Gleneagles provides 500 beds, cutting edge medical technologies and a comprehensive range of clinical services spanning more than 35 specialties and subspecialties. As Hong Kong’s top-notch private teaching hospital, Gleneagles also contributes to the training and development of healthcare professionals, and advancement of clinical research.
Gleneagles is a joint venture hospital between IHH Healthcare and CTF Services Limited and is managed by IHH Healthcare. The University of Hong Kong is the exclusive clinical partner of Gleneagles and is responsible for clinical governance.
Job Responsibilities

• Responsible and familiar with front desk duties including greeting customers, handling customers’ enquiries and complaints and records keeping
• Provide administrative support to the guests
• Ensure smooth operations of the reception area
• Host service committee meetings with other departments
• Communicate with related vendors on system requirement and enhancement
• Host customer service training
• Supervise junior Assistant Guest Relations Officer
  

• Degree or diploma holder, preferably in hotel or tourism management
• At least 2 year of customer service experience, preferably in hospitality, tourism, hotel or related service industry
• People-oriented with full commitment to customer service
• Proactive and able to work under high pressure
• Good command of spoken and written English and Chinese
• Proficient in MS Office and Chinese Word processing
• Willing to work on shift
• Candidate with less experience will be considered as Assistant Guest Relations Officer
• Gleneagles always prioritizes staff’s well-being and work-life balance. Join us now to enjoy our enhanced leave package with Family Care Leave, Birthday Leave, etc! We also offers Voluntary Provident Fund Scheme - employer's contributions including MPF equal to 8% of employee's basic salary, with no cap. Join us and let us be your long-term partner through your journey of career development!
• Gleneagles will launch a Voluntary Provident Fund Scheme in 2023 - employer's contributions including MPF equal to 8% of employee's basic salary, with no cap! Join us now and let us be your long-term partner through your journey of career development!
  

• Seniority level Entry level

• Employment type Other

• Job function Sales, Science, and General Business
• Industries Hospitals and Health Care

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Kowloon City District, Hong Kong SAR 5 months ago

Kowloon City District, Hong Kong SAR 5 months ago

Wan Chai District, Hong Kong SAR 1 week ago

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Join to apply for the Media Relations Manager role at Hong Kong Trade Development Council

Join to apply for the Media Relations Manager role at Hong Kong Trade Development Council

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The Hong Kong Trade Development Council (“HKTDC”), the statutory organisation promoting Hong Kong’s external trade, is looking for a dynamic and high caliber professional to join our Exhibitions and Digital Business Department.

Responsibilities:

Reporting to the Section Head, Marketing, the job-holder is to act as the project manager of assigned projects. Main duties include:

• To develop and strengthen the network with worldwide trade journalists/editors and local mass media to help publicising the fairs
• To draft and distribute press releases regularly on HKTDC fairs, monitor media coverage and handle press enquiries
• To proactively dig out news angle of the fairs, product and event highlights to pitch international and local mass and trade media
• To arrange press interviews and to provide talk notes for senior management
• To organise local press conference, provide talk notes, draft PowerPoints, and make logistical arrangements for press conference
• To brief, receive international journalists and to organise events during their visit to the fairs
• To liaise closely with various departments / offices of the Council in organising local or overseas press conferences and events for the HKTDC fairs
• To explore partnership with the trade or mass media for initiatives conducive to bring values to the fairs
• To help leading the Media Team in terms of overall strategic planning or team tasks
  
  

• A university degree, preferably in Journalism and/or Communications
• Minimum 8 years' solid relevant working experience in marketing / corporate communications or client servicing in public relations field, preferably with multi-national corporations
• Excellent English and Chinese press release writing skill a must
• Have experience working with media and building media network
• Excellent command in both spoken and written English and Chinese. Fluent in Putonghua
• Strong communication and presentation skills
• Multi-tasking, well-organised, detail-minded and independent with good initiatives
• Excellent in time management and could meet tight deadlines
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Marketing, Public Relations, and Writing/Editing
• Industries International Trade and Development

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Islands District, Hong Kong SAR 1 month ago

Shenzhen, Guangdong, China CN¥15,000.00-CN¥25,000.00 1 year ago

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Join to apply for the Manager, Customer Relations role at AXA Hong Kong and Macau

2 days ago Be among the first 25 applicants

Join to apply for the Manager, Customer Relations role at AXA Hong Kong and Macau

Direct message the job poster from AXA Hong Kong and Macau

About AXA Hong Kong and Macau

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 50 markets and serving 95 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers' needs and leveraging and investing in technology and digital transformation.

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.

AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company. Click here to learn more about our Benefits ( , Culture ( & Career Development (

Responsibilities:

• Manage & lead the complaint team to handle complaints in relation to our insurance products in Life and General Insurance so as to maintain the professional image of AXA
• Handle Life and General Insurance complaints, adhere to operating guidelines, work within delegated authorities, meet departmental SLA targets and pass periodic independent quality control reviews.
• Handle and investigate complaint cases from direct customers and regulators
• Perform acknowledgement, investigation on entitlement, resolution and response
• Involve operations/distribution for case information, root cause reason and execution of approved actions.
• Be responsible for following complaints operating guidelines including delegated authorities for resolution and compensation.
• Be responsible for identifying problems & clarifying the complaints and making recommendations for future improvement
• Work in conjunction with Customer Service, Marketing, Compliance, Legal, Distribution and Operations, to provide resolutions and responses.
• Provide the coaching to junior members
• Participate in projects that relevant to customer complaints

Qualifications:

• Relevant working experience in insurance or banking industry is an advantage
• Minimum 4 years of working experience in Customer Services or Complaint handling in Insurance products
• Strong analytical, logical, negotiation and problem solving skills
• Good communication and interpersonal skills
• Excellent written English and Chinese correspondence skill
• Good verbal communication in English, Cantonese and Mandarin

• Seniority level Associate

• Employment type Full-time

• Job function Consulting and Customer Service
• Industries Insurance Carriers and Insurance

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Kwun Tong District, Hong Kong SAR 1 year ago

Shenzhen, Guangdong, China CN¥18,000.00-CN¥22,000.00 2 years ago

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Join to apply for the Developer Relations (DevRel) role at Holdex

1 week ago Be among the first 25 applicants

Join to apply for the Developer Relations (DevRel) role at Holdex

The Role of DevRel

It is all about scaling our developer relations efforts. Since DevRel is a broad topic, you will find yourself working on creating and maintaining our documentation, collecting and organizing feedback from the community, kickstarting partnerships, and much more. The plan and tactics are up to you but make sure they are aligned with our goals to build the product our users love!

In This Role, You Will

• Become the voice of our community. Make yourself known in the community. Capture important feedback and insights for our development team. Find new ways to engage with the community.
• Take responsibility as an expert. Lead by example, understand all the aspects of our product, and contribute top-notch practices to raise the quality bar. Manage open issues pushed by the community, convert knowledge into documentation, and ensure end-to-end results.
• Grow our community. Inspire it with demos, blog posts, tutorials, and other content. Write and share changelog entries on social media channels.
• Scout new contributors. As a part of our growth, we need your help identifying and scouting new developers and bounty hunters.
  
  

• You are a leader, and a great communicator, and know your audience. You have several years of experience in building developer communities. You also have a toolkit of methods and practices you can implement in our company.
• You have a strong understanding of technical communities, empathy for developers’ challenges, and multiple experiences with them yourself.
• You are an expert in the modern dev stack. You have built complex apps before, and you understand what it means to work within a framework.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries Software Development

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Kwun Tong District, Hong Kong SAR 7 months ago

Kwun Tong District, Hong Kong SAR 3 days ago

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2 days ago Be among the first 25 applicants

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Job Responsibilities:

• Assist the Director, Media Relations in strategizing, formulating and implementing communication plans to promote and protect the reputation of the company in line with corporate goals.
• Plan and manage media communications, events and interviews; explore and execute joint media projects to promote and protect the reputation of the company, primarily for news and social media in HK and Greater Bay Area.
• Work with various lines of business and other Communications and Public Affairs teams to promote the company business and services/offerings.
• Develop communication plans and related messaging to handle issues and activities related to the company as well as develop lines-to-take for general media enquiries.
• Maintain good relationship with the media, international, regional, and local included, and working partners.
• Monitor public opinion and coverage in traditional and social media with a view to tracking potential issues and managing issues in a timely manner to support the Communications and Public Affairs Department’s issues and crisis preparedness capability.
  
  
  

• Bachelor’s Degree in Journalism, Communication, PR or equivalent.
• 10+ years of experience in Public Affairs, Media Relations or Corporate Communications.
• Strong knowledge and sensitivity of the political, business, media, social media, community, internal and external environment to ensure the best management of media relations and activities.
• Good people management, presentation and interpersonal skills. Strong ability to collaborate well with different stakeholders.
• Excellent oral and written communication. Solid judgment and independent decision-making skills.
  
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Public Relations, Writing/Editing, and Marketing
• Industries Entertainment Providers

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New Territories, Hong Kong SAR 2 weeks ago

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• Assist in the implementation of branding, marketing and communications related projects;
• Assist in real-time monitoring of digital/social/news platforms;
• Assist in maintaining relationships with media in Hong Kong;
• Responsible for content editing and management of WeChat Official Account;
• Responsible for editorial related work (e.g. drafting marketing and promotion materials, press release)；
• Assist in coordination with third-party vendors (e.g. price enquiry, payment processing, background due diligence);
• Assist in events planning and coordination.

Job Requirements

• Bachelor degree or above;
• Minimum 3 years or above experience in communications / PR agency/ 4A agency / financial media company;
• Experience in news reporting, PR management and event planning is advantageous;
• Strong proficiency in MS Office Applications, including Word, Excel and PowerPoint;
• Excellent communication skills with strong strategic thinking and creativity;
• Good Command of both spoken & written English and Chinese.
• Project management expertise with 24/7 emergency response readiness.
• Must be an effective team player and self-driven with a “can-do” attitude;
• Basic knowledge of financial markets;
• Strong team spirits;
• Excellent communication skills in written and spoken Chinese (Mandarin and Cantonese) as well as English.

Candidate with less experience will be considered as Analyst.

We offer competitive remuneration packages with comprehensive benefit to the right candidate. Interested parties, please send full resume to or by clicking "Apply".

Data collected would be used for recruitment purposes only.

• Seniority level Associate

• Employment type Full-time

• Job function Public Relations

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Join to apply for the Guest Relations Officer role at Hong Kong Football Club

1 week ago Be among the first 25 applicants

Join to apply for the Guest Relations Officer role at Hong Kong Football Club

Hong Kong Football Club (HKFC) was founded in 1886 with a mission to facilitate the development of sporting activities in Hong Kong. Our vision is to be recognised as one of the leading not-for-profit sports clubs in the world. We started with two main sports: rugby and soccer, and with the dedication and enthusiasm of our members, we have evolved into a club which promotes, hosts and plays a total of 11 different sports including hockey, squash, lawn bowls, netball, tennis, badminton, swimming and triathlon, golf and tenpin bowling.

Regarded as one of the finest sporting clubs in Asia, the 64,000-square-metre Club building offers the largest range of facilities among all the sports clubs in Hong Kong. HKFC not only provides Hong Kong with a world-class venue for many major international sports events, such as the Club’s Rugby Tens, Soccer Sevens and PSA Squash Open tournaments, but is also a key contributor to Hong Kong’s thriving sporting and social community.

Website:

• Assist members and guests with various bookings.
• Assist members and guest with various applications.
• Issuing various temporary membership cards to members and guests.
• Assist members to check their monthly statements.
• Act as Cashier to collect payment.
• Communicate with different Departments to solve members and guests requests
• To ensure members and guests are following the club rules.
• Building rapport and interact with members and guests.
• Report emergency situation to Superior.
  
  

• Holder of Degree / Advanced Diploma or above holder in Hospitality or related discipline
• 1-2 years of experience in customer service industry preferred
• Be independent and presentable in handling front desk and telephone enquires
• Cheerful personality with good interpersonal & communication skills
• Good command of English & Cantonese
• Proficient in MS Word & Excel
• Shift working hours (No overnight shift required)
• Fresh graduate will also be considered
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function General Business
• Industries Hospitality

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Kowloon City District, Hong Kong SAR 5 months ago

Kowloon City District, Hong Kong SAR 5 months ago

Wan Chai District, Hong Kong SAR 5 days ago

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Job Opportunities Guest Relations Officer Job Details Business Unit The Mira Hong Kong
Job ID MIRA-FD-GRO-202547
Post Date 2 Jun 2025
Application Deadline 30 Jun 2025
Job Description The Job

• Greet guest upon arrival and departure
• Handle guest check-in, check-out and render accurate information to guest upon inquiry
• Provide assistance at club floor counter and the lounge

• A minimum of diploma in education level in Hotel studies
• 1 year hotel operations experience, preferably in Front Office or Guest Relations area; fresh graduate may be considered
• Excellent command in English and Chinese (Mandarin)
• Energetic with passion, with cheerful and hospitable personalities
• Excellent interpersonal and communication skills with friendly and guest-oriented attitude

Interested parties, please send your application with expected salary to Human Resources Manager by:

E-mail: (in word format)
WhatsApp: 6388-5210
Call: 2315-5817

Personal data collected will be used only for recruitment purpose. We are an equal opportunity employer.

Join to apply for the Developer Relations Engineer role at Monad Foundation

3 days ago Be among the first 25 applicants

Join to apply for the Developer Relations Engineer role at Monad Foundation

The Monad Foundation is a team of dedicated ecosystem and community builders who are on a mission to massively grow the impact of decentralized tech. We believe that the Monad blockchain--the performant and parallel EVM Layer 1--will help decentralized apps eat the world.

The Role

We are looking for a Developer Relations Engineer to focus on growing and supporting Monad’s early builder community. You will unlock a community of ambitious builders by giving them the tools and resources to build successful apps in the Monad ecosystem.

What You Will Do

• Design, develop, and maintain high-quality, production-ready sample applications and reference implementations on Monad. These projects will serve as the benchmark for best practices, demonstrating optimal architecture, security, and user experience for other developers
• Create and distribute high-impact educational resources (e.g., insightful blog posts, engaging videos, practical tooling derived from your builds, comprehensive tutorials, clear documentation) that showcase best practices and efficient workflows, using your exemplary apps as case studies
• Share your expertise, learnings, and the "why" behind your applications with the developer community through presentations at conferences, workshops, webinars, and in-depth code walkthroughs
• Translate your hands-on building experiences and technical insights into actionable feedback for our product and engineering teams, directly influencing the Monad roadmap and tooling
• Leverage your deep development experience to create guides and architectural blueprints that offer strong, well-reasoned opinions on the best ways to build robust and scalable applications on Monad
  
  

• 2+ years in developer relations at a web3 company
• 2+ years of software development experience, marked by a strong portfolio of shipped applications where you played a key role in design and implementation. Throughout these years, you have cultivated and consistently demonstrated a passion for writing clean, maintainable, well-documented code, and instinctively architect solutions designed to serve as robust and clear examples for other developers.
• You profoundly understand the challenges developers face and are driven to create solutions, code examples, and resources that genuinely improve their productivity and the quality of their work
• You possess a natural curiosity for trying out different development tools, frameworks, and platforms, and can critically assess their impact on the development lifecycle and final product
• You've formed strong, evidence-based opinions on what makes a great developer experience and robust application architecture, and can effectively communicate how tools and platforms can be improved
• Prior app development experience, as evidenced with personal and professional projects (e.g. Github, Hackathons)
• Degree in Computer Science/Engineering or equivalent experience
  
  

• Low ego
• Independence
• Organizational skills
• Extremely strong work ethic
• A desire to bring people together
• Enthusiasm for Monad’s mission of helping decentralization scale
  
  

• Public speaking or teaching experience
• Hackathon circuit experience, as a participant!
• Existing relationships with builder communities, incubators, or university blockchain groups
  
  

• Challenging problems. You’ll work on extremely challenging problems with massive impact.
• Huge opportunity. The Ethereum Virtual Machine (EVM) standard is ubiquitous, but existing EVM-compatible chains are slow and bandwidth-constrained. Monad’s core innovations offer developers the best of both worlds (portability and performance) and are a game-changer for mass user adoption in crypto.
• The right team. You’ll be part of an exceptional and highly-motivated team
• Culture. We’re a lean team working together to achieve very ambitious goals. We are united in our culture of collaboration, low ego, and high-quality output. As an early member of our team, you’ll help continue to shape our culture.
  
  

• Seniority level Entry level

• Employment type Full-time

• Industries Blockchain Services

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