What Jobs are available for Release Management in Hong Kong?

Who are we?
We are the IT Division of HKJC, a vibrant community of over 1,500 dedicated professionals working collaboratively across Hong Kong and Shenzhen.

Our team is a diverse mix of individuals from various backgrounds, from all across the world. We embrace our humanity, recognizing that each of us brings unique strengths and perspectives. This diversity not only enriches our work environment but also drives our innovation and creativity as we strive to achieve our collective goals.

What do we do?
We design, build, and operate the technology that powers the Club. Our primary focus is on delivering the service that supports our hospitality, racing and wagering operations, to ensure that our customers and members enjoy exceptional experiences.

We also deliver the changes necessary to drive business growth through new products and services. And, we are committed to safeguarding the Club by protecting it from external threats, providing a secure and resilient technological environment.

The Department
The IT Change Department is crucial for ensuring the successful delivery of all IT change initiatives, whether using agile or waterfall methodologies. It is supported by a robust IT Change Management Office (CMO), which oversees the entire process to ensure efficiency and effectiveness. Key responsibilities of the IT change department:

• Change Initiative Delivery
• Change Management Office
• Quality Assurance
• Release Management
• Portfolio Management
• PDLC Governance

The Job
You will:

• Lead the end-to-end planning, scoping, scheduling, and coordination of software releases across multiple value streams, tribes, projects and platforms, managing and communicating release plans, dependencies, risks, and conflicts across multiple value streams, projects and programmes
• Lead the identification of release dependency management by identifying and addressing interdependencies between value streams, tribes, projects, programmes and business areas to ensure technical, functional, and business readiness before deployment
• Conduct release risk management by proactively mitigating potential issues, aligning stakeholders on contingency plans, and establishing rollback strategies for IT Change releases
• Create and maintain alignment to the aggregated release deployment schedule, and coordinate with development teams, QA, IT operations, and business stakeholders to ensure successful releases, enhancing cross-team collaboration and communication to optimise alignment between development, operations, and business teams
• Optimise the efficiency and effectiveness of release packages, maintaining risk and quality standards whilst iterating towards smaller release windows in conjunction with the IT Service Excellence team
• Responsible for maintaining stability and efficiency across release deployment activities through post-deployment verification, sign off and hand over, including coordination of deployment sequence, monitoring of deployment progress, immediate issue resolution and controlled management of rollback procedures if needed
• Establish, maintain and enhance release management processes and governance to support IT Change and lead the controlled transition of IT Change releases from traditional "Big Bang" release cycles to more agile release patterns
• Drive the deployment of release automation tools and practices to improve efficiency and reliability, working with the IT CTO and Quality Assurance to increase productivity across the development team
• Role model a culture of quality and continuous improvement for Release Management, establishing measures and metrics to monitor overall release effectiveness, working to improve release predictability and transparency
• Balance the demands of increasing release frequency with the need to maintain a high level of release quality
• This role will work closely with IT Operations and Service Excellence team members to ensure releases meet production acceptance criteria and non-functional reliability requirements are included in early change planning

About You
You should have:

• University degree in Computer Science, engineering or related discipline
• Experience with both traditional ITIL-based and agile release methodologies
• Understanding of DevSecOps practices and principles
• Experience leading teams through agile transformation
• An experienced IT Release manager with 5+ years of IT release management leadership
• Proven stakeholder management and communication skills, up to and including Executive level

Terms of Employment
The level of appointment will be commensurate with qualification and experience.

How To Apply
Please send your resume, complete with expected salary and job reference by clicking the Apply Now button or to:

Fax:

Mail: The Human Resources Department, The Hong Kong Jockey Club, 1 Sports Road, Happy Valley, Hong Kong

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.

Company description:

The Hong Kong Jockey Club

Job description:

Who are we?

We are the IT Division of HKJC, a vibrant community of over 1,500 dedicated professionals working collaboratively across Hong Kong and Shenzhen.

Our team is a diverse mix of individuals from various backgrounds, from all across the world. We embrace our humanity, recognizing that each of us brings unique strengths and perspectives. This diversity not only enriches our work environment but also drives our innovation and creativity as we strive to achieve our collective goals.

What do we do?

We design, build, and operate the technology that powers the Club. Our primary focus is on delivering the service that supports our hospitality, racing and wagering operations, to ensure that our customers and members enjoy exceptional experiences.

We also deliver the changes necessary to drive business growth through new products and services. And, we are committed to safeguarding the Club by protecting it from external threats, providing a secure and resilient technological environment.

The Department

The IT Change Department is crucial for ensuring the successful delivery of all IT change initiatives, whether using agile or waterfall methodologies. It is supported by a robust IT Change Management Office (CMO), which oversees the entire process to ensure efficiency and effectiveness. Key responsibilities of the IT change department:

• Change Initiative Delivery
• Change Management Office
• Quality Assurance
• Release Management
• Portfolio Management
• PDLC Governance

The Job

You will:

• Lead the end-to-end planning, scoping, scheduling, and coordination of software releases across multiple value streams, tribes, projects and platforms, managing and communicating release plans, dependencies, risks, and conflicts across multiple value streams, projects and programmes
• Lead the identification of release dependency management by identifying and addressing interdependencies between value streams, tribes, projects, programmes and business areas to ensure technical, functional, and business readiness before deployment
• Conduct release risk management by proactively mitigating potential issues, aligning stakeholders on contingency plans, and establishing rollback strategies for IT Change releases
• Create and maintain alignment to the aggregated release deployment schedule, and coordinate with development teams, QA, IT operations, and business stakeholders to ensure successful releases, enhancing cross-team collaboration and communication to optimise alignment between development, operations, and business teams
• Optimise the efficiency and effectiveness of release packages, maintaining risk and quality standards whilst iterating towards smaller release windows in conjunction with the IT Service Excellence team
• Responsible for maintaining stability and efficiency across release deployment activities through post-deployment verification, sign off and hand over, including coordination of deployment sequence, monitoring of deployment progress, immediate issue resolution and controlled management of rollback procedures if needed
• Establish, maintain and enhance release management processes and governance to support IT Change and lead the controlled transition of IT Change releases from traditional "Big Bang" release cycles to more agile release patterns
• Drive the deployment of release automation tools and practices to improve efficiency and reliability, working with the IT CTO and Quality Assurance to increase productivity across the development team
• Role model a culture of quality and continuous improvement for Release Management, establishing measures and metrics to monitor overall release effectiveness, working to improve release predictability and transparency
• Balance the demands of increasing release frequency with the need to maintain a high level of release quality
• This role will work closely with IT Operations and Service Excellence team members to ensure releases meet production acceptance criteria and non-functional reliability requirements are included in early change planning

About You

You should have:

• University degree in Computer Science, engineering or related discipline
• Experience with both traditional ITIL-based and agile release methodologies
• Understanding of DevSecOps practices and principles
• Experience leading teams through agile transformation
• An experienced IT Release manager with 5+ years of IT release management leadership
• Proven stakeholder management and communication skills, up to and including Executive level

Terms of Employment

The level of appointment will be commensurate with qualification and experience.

How to Apply

Please send your resume, complete with expected salary and job reference by clicking the Apply Now button or to:

Fax:

Mail: The Human Resources Department, The Hong Kong Jockey Club, 1 Sports Road, Happy Valley, Hong Kong

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.

Job Description:

1.Business Operations Management:

• Develop and implement international business strategic plans and annual operational plans, driving the achievement of business goals and optimizing operational processes to improve efficiency.
• Lead the full lifecycle management of international projects, including the development of project plans, progress control, risk management, and cross-team collaboration, ensuring high-quality project delivery.
• Establish and improve the international business data analysis system, monitor key performance indicators (KPIs), and leverage data analysis to identify business opportunities and challenges, proposing targeted optimization solutions and driving their implementation.
• Track industry trends and competitor dynamics, and formulate business expansion strategies in conjunction with market demands, driving the successful commercialization of new products/services.
• Build and refine the compliance management framework for international business, developing compliance policies, processes, and operational guidelines to ensure adherence to domestic and international laws, regulations, industry standards, and internal control requirements.

2.Compliance Operation:

• Develop and implement international business strategic plans and annual operational plans, driving the achievement of business goals and optimizing operational processes to improve efficiency.
• Lead the full lifecycle management of international projects, including the development of project plans, progress control, risk management, and cross-team collaboration, ensuring high-quality project delivery.
• Establish and improve the international business data analysis system, monitor key performance indicators (KPIs), and leverage data analysis to identify business opportunities and challenges, proposing targeted optimization solutions and driving their implementation.
• Track industry trends and competitor dynamics, and formulate business expansion strategies in conjunction with market demands, driving the successful commercialization of new products/services.
• Build and refine the compliance management framework for international business, developing compliance policies, processes, and operational guidelines to ensure adherence to domestic and international laws, regulations, industry standards, and internal control requirements.
• Identify, assess, and mitigate compliance risks in international business operations, implementing risk management measures and maintaining continuous monitoring to ensure safe and stable business development.
• Conduct compliance audits and inspections, performing specific audits on critical projects or high-risk areas, monitoring the progress of issue rectifications, and reducing compliance risk exposure.
• Collaborate with internal teams to review company policies, contracts, and business processes, providing compliance recommendations to ensure alignment with international compliance standards.
• Coordinate the regular compilation of internal compliance handbooks and guidelines, enhancing compliance education and guidance.
• Organize and carry out compliance audits for key projects, continuously tracking identified issues and the progress of rectifications.
• Collaborate with group audit and internal regulatory departments to address and resolve issues within the specified timeframe.
• Conduct regular compliance investigations on internal policy documents, orders, etc., monitor departmental compliance status, and produce relevant reports.

Job Requirements:

• Bachelor's degree or above, preferably in Computer Science, Communications, Information Technology, Management, or Law.
• 5+ years of experience in business operations, compliance management, or related fields; telecommunications industry experience is preferred.
• Strong analytical skills and proficiency in using data analysis tools.
• Excellent English communication skills, with the ability to conduct daily communications fluently.
• Strong sense of responsibility and stress management skills, with the ability to adapt to international travel.
• Global vision and cross-cultural communication skills.
• High professional ethics and standards.

Preferred Qualifications:

• Overseas study or work experience.
• Relevant certifications such as PMP, CIPP/E, ITIL.
• Familiarity with DICT (Digital Information and Communications Technology) business models or international operations of telecommunications carriers.

Interested parties please send your full resume with current & expected salary by apply now. Please indicate the reference number in the subject line.

All personal data provided will be used for consideration of your job application only.

This leader will play the overall project management role in the renovation of our headquarters, the development of group-wide office design standards and guidelines, and the cultivation of a positive, engaging office environment across the organization.

Responsibilities:

• Oversee and direct a workspace project in Hong Kong from start to finish, making sure that it complies with corporate culture, business requirements, and space usage goals.
• Partner with internal architects, interior designers, project managers, and key stakeholders to create and maintain detailed project plans, encompassing timelines, milestones, and resource allocation.
• Liaise with external interior designers, contractors, and vendors to ensure the delivery of high-quality work that aligns with project specifications, timelines, and budgets.
• Manage the selection, negotiation, and administration of contracts with service providers, fostering strong vendor relationships and ensuring efficient execution.
• Develop and oversee project budgets, monitoring expenditures to ensure alignment with approved financial parameters.
• Conduct routine site inspections and enforce quality assurance and safety standards to ensure adherence to building codes, regulations, and workplace safety requirements.

Requirements:

• Bachelor's degree and 10+ years in Corporate Facilities or related field experience
• Demonstrated strong business acumen and strategic thinking
• Excellent verbal and written communication skills in both English and Cantonese, with proven interpersonal effectiveness
• Proficient in project planning, contract negotiation, and vendor relationship management
• Successful track record of delivering workplace renovation.

This leader will play the overall project management role in the renovation of our headquarters, the development of group-wide office design standards and guidelines, and the cultivation of a positive, engaging office environment across the organization.

Responsibilities

• Oversee and direct a workspace project in Hong Kong from start to finish, making sure that it complies with corporate culture, business requirements, and space usage goals.
• Partner with internal architects, interior designers, project managers, and key stakeholders to create and maintain detailed project plans, encompassing timelines, milestones, and resource allocation.
• Liaise with external interior designers, contractors, and vendors to ensure the delivery of high-quality work that aligns with project specifications, timelines, and budgets.
• Manage the selection, negotiation, and administration of contracts with service providers, fostering strong vendor relationships and ensuring efficient execution.
• Develop and oversee project budgets, monitoring expenditures to ensure alignment with approved financial parameters.
• Conduct routine site inspections and enforce quality assurance and safety standards to ensure adherence to building codes, regulations, and workplace safety requirements.

Requirements

• Bachelor's degree and 10+ years in Corporate Facilities or related field experience
• Demonstrated strong business acumen and strategic thinking
• Excellent verbal and written communication skills in both English and Cantonese, with proven interpersonal effectiveness
• Proficient in project planning, contract negotiation, and vendor relationship management
• Successful track record of delivering workplace renovation.

What We'll Bring:

At TransUnion, we strive to build an environment where our associates are in the driver's seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

Come be a part of our team – you'll work with great people, pioneering products and cutting-edge technology.

What You'll Bring:

• Degree holder in Computer Science, Information Technology or related discipline.
• At least 7 years' experience in IT project management.
• Knowledge of Waterfall and Agile project management methodology.
• Knowledge of programming analysis, system design, analytical and problem solving abilities.
• Able to translate business needs to technical requirements.
• Good presentation skill and be able to use various tools (MS office) to generate relevant material.
• Good understanding of Demand and Change management process.
• Knowledge of system testing, test plan and test case preparation.
• Understanding of various testing methodologies and approaches.
• Able to manage multiple projects simultaneously and meet stringent deadlines without jeopardizing the quality of work.
• Excellent command of both written and spoken English

Impact You'll Make:

• Oversee the projects conducted in the Asia Pacific regions and report the progress status and recommended solution to the project owner.
• Own and manage projects for delivery on time and within budget.
• Communicate with internal and external stakeholders, contractors, internal parties and vendors.
• Work with internal and external stakeholders closely for technical proposal, solutions design, implementation planning and software deployment strategy.
• Lead project initiation and ensure robust and measurable business cases exist for each project, with clearly identified and traceable commercial outcomes at all times.
• Provide up-to-date status reporting and forecast to management.
• Ensure project work plans are tracked and revise milestones as appropriate to meet changing requirements.
• Analyze risk and instigate avoidance activities.
• Establish contingency plans and identify trigger events and responsibility for initiating corrective action.
• Conduct proof-of-concept or develop prototypes to showcase the solution to relevant stakeholders and provide the relevant materials for scoping, presentation, demonstration and proposal write-up.
• Provide both remote and on-site support to customer/end-user throughout the project implementation period.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion's Job Applicant Privacy Notice

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What We'll Bring
At TransUnion, we strive to build an environment where our associates are in the driver's seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

Come be a part of our team – you'll work with great people, pioneering products and cutting-edge technology.

What You'll Bring

• Degree holder in Computer Science, Information Technology or related discipline.
• At least 7 years' experience in IT project management.
• Knowledge of Waterfall and Agile project management methodology.
• Knowledge of programming analysis, system design, analytical and problem solving abilities.
• Able to translate business needs to technical requirements.
• Good presentation skill and be able to use various tools (MS office) to generate relevant material.
• Good understanding of Demand and Change management process.
• Knowledge of system testing, test plan and test case preparation.
• Understanding of various testing methodologies and approaches.
• Able to manage multiple projects simultaneously and meet stringent deadlines without jeopardizing the quality of work.
• Excellent command of both written and spoken English

Impact You'll Make

• Oversee the projects conducted in the Asia Pacific regions and report the progress status and recommended solution to the project owner.
• Own and manage projects for delivery on time and within budget.
• Communicate with internal and external stakeholders, contractors, internal parties and vendors.
• Work with internal and external stakeholders closely for technical proposal, solutions design, implementation planning and software deployment strategy.
• Lead project initiation and ensure robust and measurable business cases exist for each project, with clearly identified and traceable commercial outcomes at all times.
• Provide up-to-date status reporting and forecast to management.
• Ensure project work plans are tracked and revise milestones as appropriate to meet changing requirements.
• Analyze risk and instigate avoidance activities.
• Establish contingency plans and identify trigger events and responsibility for initiating corrective action.
• Conduct proof-of-concept or develop prototypes to showcase the solution to relevant stakeholders and provide the relevant materials for scoping, presentation, demonstration and proposal write-up.
• Provide both remote and on-site support to customer/end-user throughout the project implementation period.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion's Internal Job Title
Consultant, Project Management

Responsibilities

Job Duty

Project management & stakeholder communications:

End-to-end ITSM project implementation to operation & trouble shooting support related to ITSM initiatives.

Analyze and evaluate existing ITSM processes, workflows, and procedures to identify areas for improvement and efficiency gains. Identify gaps and propose solutions to enhance ITSM practices.

Training and Support:

Provide training and support to end-users & IT support on ITSM processes, tools, and best practices. Develop training materials, user guides, and knowledge articles to enhance user adoption and self-service capabilities.

Continuous Improvement

Monitor and evaluate the performance of ITSM processes and tools, identify areas for optimization, and propose enhancements to increase efficiency, user satisfaction, and overall service quality.

Requirements

• Bachelor's degree or above in Computer Science/Information Technology or related discipline
• 2+ years experience in IT project management, preferably in ITSM or related domains, hands on experience in Service Now related project will be an advantage
• Experienced in corporate's central IT team
• Sound knowledge in ITSM framework / PMP/ Agile
• Excellent command of written and spoken Chinese, and Mandarin
• Able to work independently, proactive, and a good team player

This position will work on several Major Hong Kong Smart City Projects which will work closely with several Government Departments, IoT Device Suppliers and relevant Parties

Responsibilities:

l   Responsible for Progress Monitoring and Document Preparation for several Smart City Projects from System Design to Production Stages.

l   Work & co-ordinate with Project Team to (software/hardware development team) manage the Project Budgets, Schedules & Implementation / Deployment

l   Liaise and Clarify the expectations and requirements of clients / external consultants / Vendors

l   Coordinate arrangement for VIP to visit the PoC / Demonstration of the Projects.

Requirements:

l   Higher Diploma or Degree holder

l   Experience in project co-ordination, IT / Engineering Industry is preferable

l   Well-organized, mature, highly responsible and independent

l   Knowledgeable for related AI & IoT technology

l   Experience in AI & IoT Projects from AI Algorithm Design, System Development to Solution Deployment is good

l   Good Command of written and spoken English, Cantonese and Mandarin

l   Proficient in MS Word, Excel, PowerPoint

l   Experience in event management or guest service is a bonus

l   Candidates with less experience or qualification will be considered as PMO Coordinator

5-days work per week. We offer attractive remuneration and fringe benefits including quarterly special bonus, continuing education subsidy, in-patient medical insurance, mobile & out-patient allowances, birthday leave, marriage leave, examination leave to the qualified candidate.

Interested parties please apply with full resume stating your availability, latest & expected salary, living district.

All personal data collected will be used for recruitment purpose only.