What Jobs are available for Reliability Engineering in Hong Kong?

About Us

At M-DAQ Global, we're on a mission to create a World without Currency Borders. We are a pioneering fintech group specialising in foreign exchange (FX) & payment solutions that facilitate seamless cross-border transactions for businesses worldwide.

Headquartered in Singapore, our vibrant and diverse team spans six countries and territories. We foster a dynamic environment where individuals can contribute to a comprehensive suite of solutions, from advanced FX and streamlined collections to AI-driven onboarding and enhanced risk management. If you're passionate about making a tangible impact in the global financial landscape, and eager to grow within a company that's constantly innovating, M-DAQ Global offers a unique opportunity.

Join us and be part of the team powering faster, smarter cross-border payment and FX solutions for Asia and the world.

For more information, please visit:

Responsibilities

• Provide
  end to end support for clients
  using M-DAQs various products.
• Monitor production systems and build monitoring scripts (Unix, Python, SQL, Lambda).
• Assist with
  client onboarding
  and provide timely stakeholder updates.
• Troubleshoot and manage incidents end-to-end, including root cause analysis.
• Participate in
  QA/testing
  , designing and automating test cases (Selenium, Cucumber, Python, Postman).
• Ensure production systems remain stable, reliable, and well-monitored.

Mandatory Qualifications

• Proficiency in Mandarin (spoken and written).
• Knowledge of Python, Java, or Unix/Bash scripting.
• Strong customer-focused attitude with problem-solving abilities.

Preferred Qualifications (Good to Have)

• Basic knowledge of testing frameworks such as Selenium or Cucumber.
• Familiarity with Docker, Kubernetes, or AWS Cloud.
• Strong analytical, troubleshooting, and collaboration skills.

Why Us?

• Make a positive impact to the world's economy by creating a World without Currency BordersTM
• Team Innovation Mindset, People-Oriented
• Challenging environment, offering great opportunities to learn and grow
• Creative and Innovative Workplace
• We offer competitive remuneration, including employee stock options and employee benefits

The Bullish Group has built an ecosystem focused on developing financial services for the digital assets sector through technology and investment businesses. These include: Bullish Exchange - digital asset trading services that utilize central limit order matching and proprietary market making technology to deliver deep liquidity and tight spreads within a compliant framework. The business is licensed by the Hong Kong Securities and Futures Commission, German Federal Financial Supervisory Authority, and the Gibraltar Financial Services Commission. Since its launch in November 2021, Bullish Exchange has surpassed US$1.3 trillion in total trading volume, with 2H 2024 average daily volume exceeding US$2 billion. Bullish Capital - an investment company which offers strategic capital, industry expertise and an extensive network of resources to support initiatives that connect conventional finance with the revolutionary possibilities of the digital economy. CoinDesk - an award-winning media, events, indices and data business servicing the global crypto economy.

Reports to:

Vice President, Platform and Operations

Join our dynamic team as a Lead Site Reliability Engineer (SRE) and play a crucial role in elevating the reliability, scalability, and efficiency of our essential services.

What You'll Do:

As a Lead SRE, you'll be instrumental in shaping our systems' future. Your responsibilities will include:

• System Reliability Leadership: Develop and execute strategies to achieve unparalleled service reliability and availability. You'll implement cutting-edge best practices, design resilient monitoring solutions, and conduct comprehensive failure injection and failover testing.
• Advanced Automation: Spearhead automation initiatives to streamline complex operational tasks, enhancing efficiency and reducing manual interventions. You'll advocate for treating "operations as a software problem" throughout the organization.
• Comprehensive Monitoring & Performance: Design and maintain advanced monitoring and alerting systems to assess system health, performance, and user experience. You'll conduct in-depth analysis of metrics and logs to proactively identify and resolve complex issues.
• Incident Management & Prevention: Lead during critical incidents, ensuring rapid resolution and clear communication. You'll conduct thorough post-mortem analyses, implement sustainable solutions, and share insights to prevent recurrence. Expect to participate in on-call rotations as a primary escalation point.
• Strategic Collaboration: Work closely with development and operations teams to embed reliability principles throughout the software development lifecycle. You'll provide expert guidance, promote SRE best practices, and foster a culture of shared ownership for system reliability.
• Capacity Planning & Optimization: Monitor and analyze system capacity and performance data, forecast future demands, and lead efforts to scale infrastructure efficiently to meet growth.
• Continuous Improvement & Innovation: Identify areas for systemic improvement in systems, tools, and processes. You'll lead the design and implementation of innovative solutions to enhance reliability, performance, and operational efficiency.
• Mentorship & Leadership: Provide technical leadership and mentorship to SREs and other team members, fostering growth and skill development. You'll also contribute to hiring and onboarding processes for new team members.

What You'll Bring:

We're looking for a highly experienced and passionate SRE leader with:

• 12+ years of experience in Site Reliability Engineering, DevOps, or a related critical operations role, with a proven track record of leading significant reliability initiatives.
• A Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent extensive practical experience.
• Exceptional proficiency in scripting and programming languages (e.g., Python, Go, Java, Ruby, Bash) for developing advanced automation, tooling, and system integrations.
• Extensive hands-on experience with major cloud platforms (e.g., AWS, Google Cloud Platform, Azure) and deep expertise in containerization technologies (Docker, Kubernetes).
• Profound understanding of Linux/Unix systems internals, networking protocols, and distributed system architectures.
• Expertise in designing and managing CI/CD pipelines and robust version control systems (e.g., Git), advocating for GitOps principles.
• Mastery of monitoring, logging, and alerting tools (e.g., Datadog, Prometheus, Grafana, ELK stack, OpenTelemetry).
• Superior problem-solving skills, critical thinking, and meticulous attention to detail, especially under pressure.
• Outstanding communication, interpersonal, and collaboration skills, with the ability to influence and lead cross-functional teams.
• Proven ability to thrive and lead in a fast-paced, highly dynamic, and complex technical environment.
• Expert-level debugging and root cause analysis capabilities across complex distributed systems.

Bonus Points For:

• Extensive experience with infrastructure as code (IaC) tools (e.g., Terraform, Ansible, Pulumi).
• Deep knowledge of various database systems (relational and NoSQL) and advanced data management strategies.
• Significant experience designing, implementing, and operating microservices architectures.
• Contributions to open-source projects related to SRE, operations, or cloud-native technologies.

This role offers a unique opportunity to make a significant impact on our core services and directly influence our engineering culture around reliability.

Bullish is proud to be an equal opportunity employer. We are fast evolving and striving towards being a globally-diverse community. With integrity at our core, our success is driven by a talented team of individuals and the different perspectives they are encouraged to bring to work every day.

Job Description:

• Establish/ set up the operational framework and guidelines on Lens Manufacturing related policies for the efficient functioning and collaboration between each business line, Compliance, Risk Management and other relevant stakeholders;
• Initiate and take lead on system projects related to operation flow including user requirement preparation, UAT planning/execution and rollout preparation;
• Assist to oversee production procedures and/or manuals functions, including the writing, updating, distribution, and re-engineering of all documentation;
• Arrange staff meetings on issues related to compliance, operations, policy changes, etc. where necessary;
• Drive implementation of global, regional and local initiatives;
• Provide guidance and training to ensure that products and procedures are communicated to staff in a timely manner;
• Monitor and follow up to resolve or clear all outstanding items raised by Audit, Compliance, Quality Assurance team and other relevant stakeholders;
• Prepare and present progress reports, findings, and recommendations to management;

Job Requirements:

• Degree or above in Business Administration, Industrial Engineering, Operations Management or related disciplines;
• Minimum 5 - 8 years in relevant using continuous improvement tools and activities, preferably in a continuous improvement lead position;
• Excellent communication and presentation skills, with the ability to effectively visualize information to management;
• Good command of both written and spoken Chinese and English, communicate with all levels of management, with different cultures and backgrounds;
• Holder of Lean Six Sigma Green Belt or above / Project Management Professional (PMP) certification would be an advantage;
• Candidates with less experience will be consider as Assistance Manager;
• Willing to frequent travel in China or Overseas;

If you are an experienced process improvement professional looking to make a meaningful impact, we encourage you to apply for this exciting opportunity. Click the "Apply Now" button to submit your application.

Are you looking for an exciting opportunity to drive innovation and efficiency in the logistics industry? Join our client's team as a Senior System Analyst and play a crucial role in developing and deploying cutting-edge solutions to support business goals in the air and ocean freight forwarding sector. This position offers a great work-life balance with 5-day work weeks, generous annual leave, and work-from-home options.

• Drive innovation: Independently lead day-to-day activities to identify, evaluate, develop, test, pilot, deploy, and support system and business solutions.
• Manage projects: Oversee solution ideation, data collection and analysis, and business case preparation to improve efficiency and reduce operational costs.
• Continuous improvement: Support the enhancement of operational processes and procedures for the global International Freight Forwarding (IFF) Division.
• Monitor performance: Conduct regular KPI monitoring, collect requirements, and prepare new operating procedures to adapt to changes in the business environment.
• Implement enhancements: Identify and execute improvement opportunities based on user feedback, new ERP features, and data analysis.
• Solution development: Design, develop, and deploy innovative solutions to address business needs.

• Educational background: Degree holder in any discipline, with a preference for Computer Science, Information Technology, Logistics, Project Management, or related fields.
• Industry experience: At least 5 years of relevant experience in Ocean/Air Freight Forwarding, with knowledge of CargoWise One or similar Transportation Management Systems.
• Analytical skills: Strong experience in business process analysis and design, with the ability to think outside the box and solve complex problems.
• Project management: Demonstrated experience in project and team management, preferably with PMP or PRINCE II certification.
• Self-starter: Meticulous individual with excellent presentation skills and the ability to work independently.
• Language proficiency: Fluent in both written and spoken English and Cantonese to effectively communicate with local and international stakeholders.

Our client offers an attractive remuneration package and other benefits, such as:

• Generous annual leave allowance
• Work-from-home options
• 5-day work week

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us

We encourage all qualified candidates to apply, regardless of background or experience level. Your unique perspective could be just what our client is looking for

All information received will be kept strictly confidential and will be used only for employment-related purposes.

Refer A Candidate and Earn $2,000)

Are you passionate about driving operational excellence and enhancing customer experience through innovative process improvements? Join a dynamic team at the forefront of racecourse management, where you'll lead multiple projects, leverage data-driven insights, and foster a culture of continuous improvement. This role offers an exciting opportunity to make a significant impact on business performance in the thrilling world of horse racing and leisure.

• Lead process improvement: Spearhead multiple projects simultaneously, ensuring high-quality delivery within agreed scope, schedule, and budget.
• Optimize operations: Apply continuous improvement methodologies to analyze, streamline, and standardize racecourse management processes for better efficiency.
• Deliver data-driven insights: Conduct detailed analysis and prepare actionable reports to support informed decision-making.
• Implement solutions: Identify process gaps and risks, recommending and implementing effective solutions to drive operational excellence.
• Manage change: Design and execute strategies to facilitate smooth transitions and nurture a culture of continuous improvement.
• Track performance: Establish and monitor KPIs to measure the success of process improvement initiatives.
• Visualize data: Create impactful dashboards and reports using Tableau, Power BI, and Power Platform to communicate project progress and outcomes.
• Foster collaboration: Build strong relationships with cross-functional teams and stakeholders to ensure alignment and buy-in for improvement initiatives.
• Develop talent: Coach and mentor team members to cultivate a data-driven, performance-oriented culture.

• Process improvement expert: At least 8 years of experience in process improvement, project management, or business transformation, ideally in hospitality, leisure, or service industries.
• Project management pro: Proven ability to juggle multiple projects and priorities in a fast-paced environment, working independently to solve complex problems and deliver results.
• Data visualization wizard: Strong analytical skills and experience with business data analytics and visualization tools such as Tableau, Power BI, and Power Platform.
• Certified professional: Lean Six Sigma Green Belt or higher; PMP, Agile, or equivalent certifications are advantageous.
• Collaborative leader: Demonstrated success in stakeholder management, cross-functional collaboration, and change management.
• Educational background: Bachelor's degree in Business Management, Operations Management, Data Analytics or a related discipline.
• Language skills: Proficiency in English and Cantonese to effectively communicate with diverse stakeholders and team members.

Our client offers an attractive remuneration package and other benefits, such as:

• Generous annual leave package
• Opportunities for professional development and career growth
• Chance to work with cutting-edge technology and data analytics tools
• Dynamic and innovative work environment in the exciting world of horse racing and leisure

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us

We encourage applications from candidates of all backgrounds and experiences who are passionate about process improvement and driving operational excellence.

All information received will be kept strictly confidential and will be used only for employment-related purposes.

Refer A Candidate and Earn $2,000)

Company description:

The Hong Kong Jockey Club

Job description:

Job Summary

The Manager, Business Process Improvement, is a key member of the Racecourse Management team, responsible for leading and supporting process improvement initiatives that drive operational excellence, enhance customer experience, and optimize business performance. This role requires strong project management, analytical, and stakeholder engagement skills, as well as the ability to manage multiple projects concurrently in a dynamic, cross-functional environment. The Manager will leverage data-driven insights and digital tools to deliver measurable outcomes and foster a culture of continuous improvement.

The Job

• Lead and manage multiple process improvement projects simultaneously, ensuring timely and high-quality delivery within agreed scope, schedule, and budget.
• Apply continuous improvement methodologies to analyze, optimize, and standardize racecourse management processes to drive better efficiency and consistency.
• Conduct detailed data analysis and performance studies; prepare accurate management reports and actionable insights to support decision-making.
• Identify and address process gaps, risks, and non-conformities to recommend and implement effective solutions.
• Manage projects from planning, execution, monitoring, benefit realization and tracking results to ensure operational objectives are met.
• Design and implement change management strategies to facilitate smooth transitions and foster a culture of continuous improvement.
• Establish and track KPIs and performance metrics to monitor the success of process improvement initiatives.
• Prepare and present regular reports by using Tableau, Power BI, and Power Platform to develop dashboards, automate reporting on project progress, risks, and results and outcomes to management and stakeholders.
• Collaborate with cross-functional teams and build strong relationships with internal and external stakeholders to ensure alignment and buy-in for improvement initiatives.
• Coach and mentor team members to foster a data-driven, performance-oriented culture.
• Undertake other projects or assignments as directed by the supervisors.

About You

• At least 8 years of experience in process improvement, project management, or business transformation, ideally in hospitality, leisure, or service industries.
• Proven ability to manage multiple projects and priorities concurrently in a fast-paced environment, and to work independently, solve complex problems, and deliver results.
• Strong analytical skills, attention to detail, and experience with business data analytics and visualization tools such as Tableau, Power BI, and Power Platform.
• Lean Six Sigma Green Belt or higher; PMP, Agile, or equivalent certifications are advantageous.
• Demonstrated success in stakeholder management, cross-functional collaboration, and change management.
• Bachelor's degree in Business Management, Operations Management, Data Analytics or a related discipline.

Terms of employment

The level of appointment will be commensurate with qualifications and experience.

Other Details

Only shortlisted candidates will be notified.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.

Company description:

The Hong Kong Jockey Club

Job description:

Who are we?

We are the IT Division of HKJC, a vibrant community of over 1,500 dedicated professionals working collaboratively across Hong Kong and Shenzhen.

Our team is a diverse mix of individuals from various backgrounds, from all across the world. We embrace our humanity, recognizing that each of us brings unique strengths and perspectives. This diversity not only enriches our work environment but also drives our innovation and creativity as we strive to achieve our collective goals.

What do we do?

We design, build, and operate the technology that powers the Club. Our primary focus is on delivering the service that supports our hospitality, racing and wagering operations, to ensure that our customers and members enjoy exceptional experiences.

We also deliver the changes necessary to drive business growth through new products and services. And, we are committed to safeguarding the Club by protecting it from external threats, providing a secure and resilient technological environment.

The Department

The IT Change Department is crucial for ensuring the successful delivery of all IT change initiatives, whether using agile or waterfall methodologies. It is supported by a robust IT Change Management Office (CMO), which oversees the entire process to ensure efficiency and effectiveness. Key responsibilities of the IT change department:

• Change Initiative Delivery
• Change Management Office
• Quality Assurance
• Release Management
• Portfolio Management
• PDLC Governance

The Job

You will:

• Lead and inspire cross-functional teams by fostering a culture of continuous improvement and accountability, ensuring alignment with organisational objectives
• Establish and oversee governance frameworks that enforce compliance with procurement policies and procedures, while promoting ethical practices across departments
• Drive the development and implementation of standard operating procedures and templates to streamline processes and enhance operational efficiency
• Champion regular reviews and audits to ensure adherence to established processes, facilitating the identification of non-conformance and promoting best practices
• Strategically manage risks by establishing a comprehensive risk management framework, guiding teams in proactive identification and mitigation of potential issues
• Mentor and develop team members, providing guidance and support to enhance their skills and drive professional growth within the organisation
• Cultivate strong relationships with key stakeholders, representing the organisation in internal and external communications to ensure collaborative alignment
• Oversee project management for strategic transformation initiatives, ensuring effective execution of process improvements and driving organisational change

About You

You should have:

• Bachelor's degree in Procurement, Business Administration, Supply Chain, Information Technology, or a related field
• Professional qualification or corporate membership in a recognised professional institute (e.g., CIPS, HKIS, RICS) is preferred
• Minimum of 12-15 years of relevant experience in procurement, business administration, or a related field
• Proven experience in leading business improvement projects across functions

Terms of Employment

The level of appointment will be commensurate with qualification and experience.

How to Apply

Please send your resume, complete with expected salary and job reference by clicking the Apply Now button or to:

Fax:

Mail: The Human Resources Department, The Hong Kong Jockey Club, 1 Sports Road, Happy Valley, Hong Kong

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.

Your new company

• Our client is looking for a motivated and detail-oriented Assistant Project Manager to join their Business Process Improvement team. This role focusses on
  manual writing,
  enhancing
  operational efficiency
  and supporting
  strategic initiatives across clearing and settlement operations.

Your new role

• Assist in planning, executing, and monitoring business process improvement projects.
• Analyse existing workflows and identify opportunities for optimisation and development.
• Prepare project documentation, progress reports, and training materials.
• Facilitate change management and ensure smooth transition of new processes.
• Collaborate with internal teams and external stakeholders to gather requirements and ensure project alignment.
• Support implementation of enhancements to payment systems and related processes.

What you'll need to succeed

• Bachelor's degree in Business Administration, Information Systems, or related discipline.
• Minimum 3 years of experience in project coordination, business analysis, or process improvement.
• Sound knowledge of payment systems, particularly Faster Payment System (FPS) and SWIFT messaging standards
• Strong analytical, communication, and stakeholder management skills.
• Familiarity with project management methodologies (e.g. Agile, Waterfall).
• Experience in financial services or clearing and settlement operations is an advantage.

What you need to do now

• If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Keith Ho now @ Alternatively, you can send Keith your CV to If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Your new company

• Our client is looking for a motivated and detail-oriented Assistant Project Manager to join their Business Process Improvement team. This role focuses on manual writing, enhancing operational efficiency and supporting strategic initiatives across operations related to Loans, Credit and Transformations.

Your new role

• Assist in planning, executing, and monitoring business process improvement projects.
• Analyse existing workflows and identify opportunities for optimisation and development.
• Prepare project documentation, progress reports, and training materials.
• Facilitate change management and ensure smooth transition of new processes.
• Collaborate with internal teams and external stakeholders to gather requirements and ensure project alignment.
• Support implementation of enhancements to payment systems and related processes.

What you'll need to succeed

• Bachelor's degree in Business Administration, Information Systems, or related discipline.
• Minimum 2 years of experience in project coordination, business analysis, or process improvement.
• Sound knowledge of corporate Loans, Credit and Transformation.
• Strong analytical, communication, and stakeholder management skills.
• Experience in financial services operations is an advantage.

What you need to do now

• If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Keith Ho now @ Alternatively, you can send Keith your CV to If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.