481 Retail Associates jobs in Hong Kong

Retail Associate

Central Under Armour, Inc.

Posted 24 days ago

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Job Description

Retail Associate
**Retail Associate**
**Values & Innovation**
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
**Purpose of Role**
The Sales Associate contributes to store sales and KPI targets by modeling brand values to provide Athletes a unique experience when visiting Under Armour. This role reports to the Store Manager and is responsible for execution of routine duties to support store operations. The Sales Associate will assume the Stock Specialist responsibilities in their absence.
**Your Impact**
**_Sales & Omni_**
+ Provide direct sales assistance to Athletes to meet sales KPI targets set by the Retail Store Manager
+ Deliver omni-channel requests in line with UA process and policy through digital experience
**_Brand Image & Customer Experience_**
+ Model the UA service culture and customer expectations
+ When assisting athletes communicate brand messages according to UA Service Model
+ Incorporate product knowledge into selling process by participating in training
**_Retail Operations_**
+ Maintain standards covering merchandise and floor sets
+ Comply with UA policies and procedures
+ Complete the operational and cash processes (manual or system) in line with training
+ Adhere to Under Armour's dress code and attendance policies
+ Fulfill the working hours as scheduled to Under Armour's attendance policy
**_Team Collaboration/Self Growth_**
+ Collaborates with teammates to achieve store goals
+ Accountable for self-development, while seizing growth opportunities to increase performance
**Qualifications**
+ Basic numeracy, literacy, listening, and communication skills
+ Fluency in local language
+ Proficient in use of computers and other technology
+ Demonstrated collaborative skills and ability to work well within a team
+ Demonstrated ability to work in a fast-paced and deadline-oriented environment
**Requirements**
+ 0-3 months working in a sports/apparael & footwear retail environment
+ Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends
**Physical Requirements**
+ Ability to handle or relocate products up to 25 lbs/12kgs
+ Able to move about for extended periods of time with short breaks to handle products
+ Ability to freely access all areas of the store; including the selling floor, stock and register area
+ Reasonable accommodations may be made to assist in performing the essential responsibilities
**Our Commitment to Diversity**
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Accommodation is available for applicants with disabilities upon request.
Requisition ID:
Location:
Central, HKHK
Business Unit:
Region: APAC
Employee Class:
Employment Type:
Learn more about our Benefits here
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Retail Sales Associate

PUMA Group

Posted 23 days ago

Job Viewed

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Job Description

Join to apply for the Retail Sales Associate role at PUMA Group

3 days ago Be among the first 25 applicants

Join to apply for the Retail Sales Associate role at PUMA Group

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

YOUR MISSION:

  • Sales Management: Drive and achieve sales, KPIs, and profitability goals.
  • 銷售管理:推動並達成銷售、KPI 和盈利目標。
  • Customer Experience: Ensure high standards of customer service and engagement on the sales floor.
  • 顧客體驗:確保在店鋪維持高水準的顧客服務與互動性。
  • Store Operations: Oversee daily store operations, including opening and closing procedures. Conduct full pre-sale preparation of goods, including checking names, quantities, completeness, prices, labeling compliance, unpacking, and inspecting the appearance. Arrange and display goods according to the company's international rules. Monitor the availability of goods in the trade section, check the quality, expiration dates, and ensure proper labeling and pricing.
  • 店鋪營運:負責日常店鋪運作,包括開店和關店流程。進行全面的商品售前準備,包括檢查名稱、數量、完整性、價格、標籤是否符合規定、拆箱及外觀檢查。依照公司國際規範安排與陳列商品。監控營業區商品的存貨情況,檢查品質、有效期限,並確保標籤與價格正確無誤。
  • Inventory Management: Manage stock levels, conduct inventory counts, and ensure product availability in the sales floor.
  • 庫存管理:管理庫存水平,進行庫存盤點,確保店鋪的產品供應。
  • Visual Merchandising: Maintain store presentation and visual merchandising standards.
  • 視覺行銷:維持店鋪陳列與視覺行銷標準。
  • Reporting: Prepare and analyze sales reports, and provide insights to improve performance.
  • 報告:編制和分析銷售報告,並提供見解以提高績效。
  • Compliance: Ensure compliance with company policies, procedures, and legal requirements.
  • 合規性:確保遵守公司政策、程序和法律要求。
  • Communication: Foster effective communication within the team and with other departments.
  • 溝通:促進團隊內部以及與其他部門的有效溝通。

YOUR TALENT:

  • At least 1 year of experience in retail environment will be an advantage.
  • 至少 1 年零售銷售經驗者優先。
  • Minimum completed full school/vocational school education (i.e. high school diploma), or higher.
  • 至少完成中學教育或以上程度。
  • Fluent in Cantonese, Fair English and Mandarin
  • 流利廣東話、一般英語及普通話

PUMA supports over 19,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Customer Service and Sales
  • Industries Manufacturing, Retail, and Retail Apparel and Fashion

Referrals increase your chances of interviewing at PUMA Group by 2x

Sign in to set job alerts for “Retail Salesperson” roles.

Kowloon City District, Hong Kong SAR 2 months ago

Kowloon City District, Hong Kong SAR 3 weeks ago

Community Associate (Customer Service, Events and Sales) Business Support Specialist (Contract Renewable)

Kwun Tong District, Hong Kong SAR 3 months ago

Assistant Officer (URAO) (Job ID: 10832)

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Kowloon City District, Hong Kong SAR 1 month ago

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Assistant Academic Service Officer (REG) - (25001GO) ADMIN CLERK (17K-18K X 14) – Japanese toys brand owner / trading (Kwun Tong/5 days)

Kwun Tong District, Hong Kong SAR 2 months ago

Executive Assistant / Administrative Assistant (Temporary Appointment) (Ref. )

Kwun Tong District, Hong Kong SAR 1 month ago

Senior Manager, Business Finance, Retail & PvB Senior Manager, Business Finance, Retail & PvB

Kwun Tong District, Hong Kong SAR 1 month ago

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Retail Sales Associate

Kowloon, Kowloon PUMA Group

Posted today

Job Viewed

Tap Again To Close

Job Description

Join to apply for the Retail Sales Associate role at PUMA Group

3 days ago Be among the first 25 applicants

Join to apply for the Retail Sales Associate role at PUMA Group

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.
YOUR MISSION:

  • Sales Management: Drive and achieve sales, KPIs, and profitability goals.
  • 銷售管理:推動並達成銷售、KPI 和盈利目標。
  • Customer Experience: Ensure high standards of customer service and engagement on the sales floor.
  • 顧客體驗:確保在店鋪維持高水準的顧客服務與互動性。
  • Store Operations: Oversee daily store operations, including opening and closing procedures. Conduct full pre-sale preparation of goods, including checking names, quantities, completeness, prices, labeling compliance, unpacking, and inspecting the appearance. Arrange and display goods according to the company's international rules. Monitor the availability of goods in the trade section, check the quality, expiration dates, and ensure proper labeling and pricing.
  • 店鋪營運:負責日常店鋪運作,包括開店和關店流程。進行全面的商品售前準備,包括檢查名稱、數量、完整性、價格、標籤是否符合規定、拆箱及外觀檢查。依照公司國際規範安排與陳列商品。監控營業區商品的存貨情況,檢查品質、有效期限,並確保標籤與價格正確無誤。
  • Inventory Management: Manage stock levels, conduct inventory counts, and ensure product availability in the sales floor.
  • 庫存管理:管理庫存水平,進行庫存盤點,確保店鋪的產品供應。
  • Visual Merchandising: Maintain store presentation and visual merchandising standards.
  • 視覺行銷:維持店鋪陳列與視覺行銷標準。
  • Reporting: Prepare and analyze sales reports, and provide insights to improve performance.
  • 報告:編制和分析銷售報告,並提供見解以提高績效。
  • Compliance: Ensure compliance with company policies, procedures, and legal requirements.
  • 合規性:確保遵守公司政策、程序和法律要求。
  • Communication: Foster effective communication within the team and with other departments.
  • 溝通:促進團隊內部以及與其他部門的有效溝通。
YOUR TALENT:
  • At least 1 year of experience in retail environment will be an advantage.
  • 至少 1 年零售銷售經驗者優先。
  • Minimum completed full school/vocational school education (i.e. high school diploma), or higher.
  • 至少完成中學教育或以上程度。
  • Fluent in Cantonese, Fair English and Mandarin
  • 流利廣東話、一般英語及普通話
PUMA supports over 19,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination. Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Customer Service and Sales
  • Industries Manufacturing, Retail, and Retail Apparel and Fashion

Referrals increase your chances of interviewing at PUMA Group by 2x

Sign in to set job alerts for “Retail Salesperson” roles.

Kowloon City District, Hong Kong SAR 2 months ago

Kowloon City District, Hong Kong SAR 3 weeks ago

Community Associate (Customer Service, Events and Sales) Business Support Specialist (Contract Renewable)

Kwun Tong District, Hong Kong SAR 3 months ago

Assistant Officer (URAO) (Job ID: 10832)

Kowloon City District, Hong Kong SAR 5 months ago

Kowloon City District, Hong Kong SAR 1 month ago

Kwun Tong District, Hong Kong SAR 2 days ago

Kwun Tong District, Hong Kong SAR 3 days ago

Kwun Tong District, Hong Kong SAR 3 days ago

Assistant Academic Service Officer (REG) - (25001GO) ADMIN CLERK (17K-18K X 14) – Japanese toys brand owner / trading (Kwun Tong/5 days)

Kwun Tong District, Hong Kong SAR 2 months ago

Executive Assistant / Administrative Assistant (Temporary Appointment) (Ref. )

Kwun Tong District, Hong Kong SAR 1 month ago

Senior Manager, Business Finance, Retail & PvB Senior Manager, Business Finance, Retail & PvB

Kwun Tong District, Hong Kong SAR 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Retail Trainer

Lane Crawford

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Overview

Lane Crawford is an internationally renowned luxury department store with over 175 years of success, delivering an exceptional and eclectic product curation with dynamic Asian spirit and values. We are seeking a passionate Retail Trainer / Senior Trainer to carry out our retail training initiatives across our retail locations in Hong Kong, ensuring our teams are equipped with top-tier training and service excellence skills.

Responsibilities
  • Facilitate and lead training and orientation sessions that align with our retail strategy and goals, ensuring our teams are prepared to deliver exceptional service.
  • Conduct regular coaching and feedback sessions with frontline teams to continuously improve performance and service quality.
  • Support training curriculum design, succession planning, career path framework development and other talent development initiatives.
  • Participate in and coordinate various initiatives and programs, ensuring seamless execution: Retail Academy, Retail Traineeship Programme, Campus Talk, etc.
  • Keep comprehensive training records and create KPI reports and presentations to monitor progress and results.
Qualifications
  • Bachelor’s degree or experience in a relevant field.
  • At least 3-5 years of experience in Training, ideally within the luxury retail/retail sector.
  • Strong facilitation, classroom delivery, presentation, and storytelling abilities, coupled with problem-solving skills.
  • Fluency in Cantonese, Mandarin, and English is required.
  • Proficiency in Microsoft Office.
  • Candidates with more experience will be considered for a Senior Retail Trainer role.
Benefits

At Lane Crawford you work hard and play hard while we take care of your wellbeing. Your annual holiday leave is supplemented by special leave for birthday and work anniversaries, time off to celebrate key holidays and Summer Fridays. Our enhanced medical, dental, pension benefits and life insurance give you peace of mind. All permanent staff can enjoy staff discount and access to our legendary staff sales. You can develop your skills and knowledge on the job supported by curated learning experiences at The Academy, and have the opportunity to work with a team of internationally minded professionals who will support and stretch your career development. We offer staff wellness programmes to nurture mind, body and spirit in our head office and stores. We treasure opportunities to come together, whether it’s at an office Happy Hour, networking in the Gin Den or our Talk of The Town Staff Parties.

Personal data provided will be used for recruitment purposes only. By applying for this position, you consent to the collection, use and disclosure of your personal data to Lane Crawford Joyce Group. Your personal data will be processed in accordance with our Privacy Policy.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Training
Industries
  • Retail Apparel and Fashion
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Retail Executive

kate spade new york

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

Overview

Join to apply for the Retail Executive role at kate spade new york .

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Responsibilities
  • Allocation, replenishment & consolidation
    • Manage replenishments
    • Execute the initial release of each season’s products based on launch plan
    • Suggest and execute timely consolidation plan for region
    • Prepare the related inventory report
  • Retail operations
    • Calculate monthly incentive scheme and documents for payroll submission
    • Assist in store maintenance and renovation projects
    • Provide full range of administrative support to the team
    • Manage stationery, uniforms, packaging materials etc.
    • Prepare memorandum to all stores, provide field support and perform ad hoc tasks when necessary
Qualifications
  • Experience in retail
  • A good team player with strong sense of responsibility, proactive, well organized
  • Strong communication skill combine with problem solving mindset
  • Able to manage multi-tasks independently and timely
  • Proficient in MS excel and PowerPoint
  • Immediate available preferred
Competencies for All Employees
  • Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Competencies for All People Managers
  • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
  • Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
  • Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at

Seniority level
  • Entry level
Employment type
  • Full-time
Industries
  • Retail Apparel and Fashion, Manufacturing, and Retail
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Retail Executive

Hong Kong, Hong Kong kate spade new york

Posted today

Job Viewed

Tap Again To Close

Job Description

Overview

Join to apply for the Retail Executive role at kate spade new york .

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Responsibilities
  • Allocation, replenishment & consolidation
    • Manage replenishments
    • Execute the initial release of each season’s products based on launch plan
    • Suggest and execute timely consolidation plan for region
    • Prepare the related inventory report
  • Retail operations
    • Calculate monthly incentive scheme and documents for payroll submission
    • Assist in store maintenance and renovation projects
    • Provide full range of administrative support to the team
    • Manage stationery, uniforms, packaging materials etc.
    • Prepare memorandum to all stores, provide field support and perform ad hoc tasks when necessary
Qualifications
  • Experience in retail
  • A good team player with strong sense of responsibility, proactive, well organized
  • Strong communication skill combine with problem solving mindset
  • Able to manage multi-tasks independently and timely
  • Proficient in MS excel and PowerPoint
  • Immediate available preferred
Competencies for All Employees
  • Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Competencies for All People Managers
  • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
  • Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
  • Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at

Seniority level
  • Entry level
Employment type
  • Full-time
Industries
  • Retail Apparel and Fashion, Manufacturing, and Retail
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Retail Trainer

Hong Kong, Hong Kong Lane Crawford

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Overview

Lane Crawford is an internationally renowned luxury department store with over 175 years of success, delivering an exceptional and eclectic product curation with dynamic Asian spirit and values. We are seeking a passionate Retail Trainer / Senior Trainer to carry out our retail training initiatives across our retail locations in Hong Kong, ensuring our teams are equipped with top-tier training and service excellence skills.

Responsibilities
  • Facilitate and lead training and orientation sessions that align with our retail strategy and goals, ensuring our teams are prepared to deliver exceptional service.
  • Conduct regular coaching and feedback sessions with frontline teams to continuously improve performance and service quality.
  • Support training curriculum design, succession planning, career path framework development and other talent development initiatives.
  • Participate in and coordinate various initiatives and programs, ensuring seamless execution: Retail Academy, Retail Traineeship Programme, Campus Talk, etc.
  • Keep comprehensive training records and create KPI reports and presentations to monitor progress and results.
Qualifications
  • Bachelor’s degree or experience in a relevant field.
  • At least 3-5 years of experience in Training, ideally within the luxury retail/retail sector.
  • Strong facilitation, classroom delivery, presentation, and storytelling abilities, coupled with problem-solving skills.
  • Fluency in Cantonese, Mandarin, and English is required.
  • Proficiency in Microsoft Office.
  • Candidates with more experience will be considered for a Senior Retail Trainer role.
Benefits

At Lane Crawford you work hard and play hard while we take care of your wellbeing. Your annual holiday leave is supplemented by special leave for birthday and work anniversaries, time off to celebrate key holidays and Summer Fridays. Our enhanced medical, dental, pension benefits and life insurance give you peace of mind. All permanent staff can enjoy staff discount and access to our legendary staff sales. You can develop your skills and knowledge on the job supported by curated learning experiences at The Academy, and have the opportunity to work with a team of internationally minded professionals who will support and stretch your career development. We offer staff wellness programmes to nurture mind, body and spirit in our head office and stores. We treasure opportunities to come together, whether it’s at an office Happy Hour, networking in the Gin Den or our Talk of The Town Staff Parties.

Personal data provided will be used for recruitment purposes only. By applying for this position, you consent to the collection, use and disclosure of your personal data to Lane Crawford Joyce Group. Your personal data will be processed in accordance with our Privacy Policy.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Training
Industries
  • Retail Apparel and Fashion
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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Customer Service Supervisor (Showroom / Retail shop)

Shun Hing Technology Co., Ltd.

Posted 4 days ago

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Job Description

Customer Service Supervisor (Showroom / Retail shop)

Join to apply for the Customer Service Supervisor (Showroom / Retail shop) role at Shun Hing Technology Co., Ltd.

Customer Service Supervisor (Showroom / Retail shop)

2 weeks ago Be among the first 25 applicants

Join to apply for the Customer Service Supervisor (Showroom / Retail shop) role at Shun Hing Technology Co., Ltd.

Established in 1985, Shun Hing Technology Co., Ltd., (SHTEC) is one of the member of the Shun Hing Group. SHTEC is always dedicated to offering integrated professional service and experience to customers with a wide range of solutions. SHTEC specializes in the fields of workplace automation, telecommunications, professional audio and video systems, cold chain, and even healthcare & wellness solutions in recent years. SHTEC strives for preeminence, with a focus on navigating the rapidly-changing market and new technology, we have been responsive and perceived to shifts in the marketplace in order to keep up with the latest market trend. Hence, SHTEC has been expanding into emerging markets by means of marketing strategies and leveraging the latest technologies such as IoT, Electric vehicle, and e-commerce solutions. SHTEC is confident in being the first-mover to continually evolving with new market trends.

Principal Accountabilities/Key Tasks
  • Customer Engagement: Respond to daily customer inquiries promptly with professionalism, ensuring a positive experience for every customer.
  • Experience Centre Management: Oversee the daily operations of the Experience Centre, maintaining a welcoming and efficient environment.
  • Product Demonstrations: Provide engaging demonstrations of our products to customers, while actively gathering and analyzing their feedback for continuous improvement.
  • Sales Monitoring & Reporting: Track daily sales activities and generate reports to support team performance and decision-making.
  • Administrative Support: Assist the department with various administrative tasks to ensure smooth operations. Streamline workflows and enhance overall efficiency.
  • Marketing Support: Participate in marketing initiatives, including tradeshows and exhibitions, to promote our brand and engage with potential customers.
Person Specification
  • Post-secondary in Business, Customer Service or related area
  • 6 years relevant experience with 2 years supervisor level
  • Strong communication & interpersonal skill, ability to communicate with different customers and external parties.
  • Hands-on experience on Customer Services
  • Teamwork, multi-tasking and good time management
  • Self-initiative & Good team player

Opening Hours: Monday to Friday - 9:00 am to 7:00 pm; Saturday - 10:00 am to 4:00 pm

Benefits
  • Tremendous job satisfaction
  • Five-day work week
  • Energetic working environment
  • Birthday leave
  • Medical insurance
  • Training subsidy
  • Staff purchase benefit
  • Good career prospect

Please apply with full resume, present and expected salary to the Human Resources & Administration Division by click 'Apply Now'. For Details, please contact our recruitment hotline via phone or Whatsapp.

Data collected will be used for recruitment purpose only. It may be transferred to other companies of the Group to see if suitable vacancies arise. Applicants not contacted within 6 weeks may consider their application unsuccessful. The information will be destroyed.

Seniority level
  • Mid-Senior level
Employment type
  • Other
Job function
  • IT Services and IT Consulting
Industries
  • IT Services and IT Consulting

Referrals increase your chances of interviewing at Shun Hing Technology Co., Ltd. by 2x

Get notified about new Customer Service Supervisor jobs in Hong Kong SAR .

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Customer Service Supervisor (Showroom / Retail shop)

Hong Kong, Hong Kong Shun Hing Technology Co., Ltd.

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Customer Service Supervisor (Showroom / Retail shop)

Join to apply for the Customer Service Supervisor (Showroom / Retail shop) role at Shun Hing Technology Co., Ltd.

Customer Service Supervisor (Showroom / Retail shop)

2 weeks ago Be among the first 25 applicants

Join to apply for the Customer Service Supervisor (Showroom / Retail shop) role at Shun Hing Technology Co., Ltd.

Established in 1985, Shun Hing Technology Co., Ltd., (SHTEC) is one of the member of the Shun Hing Group. SHTEC is always dedicated to offering integrated professional service and experience to customers with a wide range of solutions. SHTEC specializes in the fields of workplace automation, telecommunications, professional audio and video systems, cold chain, and even healthcare & wellness solutions in recent years. SHTEC strives for preeminence, with a focus on navigating the rapidly-changing market and new technology, we have been responsive and perceived to shifts in the marketplace in order to keep up with the latest market trend. Hence, SHTEC has been expanding into emerging markets by means of marketing strategies and leveraging the latest technologies such as IoT, Electric vehicle, and e-commerce solutions. SHTEC is confident in being the first-mover to continually evolving with new market trends.

Principal Accountabilities/Key Tasks
  • Customer Engagement: Respond to daily customer inquiries promptly with professionalism, ensuring a positive experience for every customer.
  • Experience Centre Management: Oversee the daily operations of the Experience Centre, maintaining a welcoming and efficient environment.
  • Product Demonstrations: Provide engaging demonstrations of our products to customers, while actively gathering and analyzing their feedback for continuous improvement.
  • Sales Monitoring & Reporting: Track daily sales activities and generate reports to support team performance and decision-making.
  • Administrative Support: Assist the department with various administrative tasks to ensure smooth operations. Streamline workflows and enhance overall efficiency.
  • Marketing Support: Participate in marketing initiatives, including tradeshows and exhibitions, to promote our brand and engage with potential customers.
Person Specification
  • Post-secondary in Business, Customer Service or related area
  • 6 years relevant experience with 2 years supervisor level
  • Strong communication & interpersonal skill, ability to communicate with different customers and external parties.
  • Hands-on experience on Customer Services
  • Teamwork, multi-tasking and good time management
  • Self-initiative & Good team player

Opening Hours: Monday to Friday - 9:00 am to 7:00 pm; Saturday - 10:00 am to 4:00 pm

Benefits
  • Tremendous job satisfaction
  • Five-day work week
  • Energetic working environment
  • Birthday leave
  • Medical insurance
  • Training subsidy
  • Staff purchase benefit
  • Good career prospect

Please apply with full resume, present and expected salary to the Human Resources & Administration Division by click 'Apply Now'. For Details, please contact our recruitment hotline via phone or Whatsapp.

Data collected will be used for recruitment purpose only. It may be transferred to other companies of the Group to see if suitable vacancies arise. Applicants not contacted within 6 weeks may consider their application unsuccessful. The information will be destroyed.

Seniority level
  • Mid-Senior level
Employment type
  • Other
Job function
  • IT Services and IT Consulting
Industries
  • IT Services and IT Consulting

Referrals increase your chances of interviewing at Shun Hing Technology Co., Ltd. by 2x

Get notified about new Customer Service Supervisor jobs in Hong Kong SAR .

Assistant Manager, Customer Relationship Service Quality Manager - Retail Lending Deputy Manager to Senior Manager, Complaints Team Manager to Senior Manger, Customer Service (Credit Card) Assistant Manager - Contact Centre and Remote Channel (Assistant) Service Management Manager (ToB)

Hong Kong SAR $15,360.00-$15,600.00 2 months ago

Kwun Tong District, Hong Kong SAR 1 month ago

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Retail Associate II

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Job Viewed

Tap Again To Close

Job Description

Athlete III
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. NIKE is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call and let us know the nature of your request, your location and your contact information.
This advertiser has chosen not to accept applicants from your region.
 

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