221 Retail Finance jobs in Hong Kong

Retail Finance Manager

Richemont

Posted 10 days ago

Job Viewed

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Job Description

Join to apply for the Retail Finance Manager role at Richemont

Join to apply for the Retail Finance Manager role at Richemont

In line with our business vision, we are inviting you to craft the future as part of our Northeast Asia Finance team. If you have passion and belief you can grow within our team and contribute to yours and our success, don’t hesitate and apply the role.

Duties And Responsibilities

Leadership/Team Management & Stakeholder Management:

  • Lead and motivate a high-performance team, setting strategic direction, providing coaching, and developing talent
  • As the finance business partner to provide technical guidance to finance teams and/or Maison including senior management team/functions/Maisons

Operational Excellence

  • Monitor month-end closing and Maisons’ boutique transactions
  • Monitor key performance indicators (KPIs) for quantity & quality, identifying areas for improvement, and driving continuous improvement initiatives
  • Monitor monthly cashflow and provide advice to improve company liquidity efficiency and report to group treasury/regional treasury
  • Lead Group/local business initiatives (i.e. new Maison & new system integration)

Finance Transformation And Digitalization Projects

  • Lead retail finance operation, treasury & controls process efficiency such as evaluating current processes flows, identifying risk/opportunities and initiating corrective action to enhance governance
  • Develop insightfully retail & ecommerce finance operations analysis and PowerPoint presentation for Group/Regional/Maisons’ management meetings (SAC/Power BI reporting experience plus)

Compliance And Risk Management

  • Develop and implement financial procedures and controls to meet group policies and regulatory requirements for business (i.e. AML and CPS)

Knowledge Requirements

  • Experience in using accounting software/ ERP systems, i.e. SAP
  • Good written, verbal communication & presentation skills in both English and Chinese
  • Strong data analytical skills / accounting skills/ project management
  • Ability to work under pressure, quickly understand / assess complex business situations/ Omnichannel / transactions to determine the high-risk areas, the susceptibility to fraud, the weaknesses, and the recommended improvement areas
  • Proactive, mature and agile team player with strong interpersonal skills
  • Proficient in MS Office skill (Word, Excel, PowerPoint) & MS Visio for creating flowchart plus

Education And Experience Requirements

  • Degree in Finance or Accounting or Accounting professional education, CPA/MBA plus.
  • 8+ years of relevant experience in accounting / internal audit / finance / compliance team, preferably with exposure of a large luxury / retail, ecommerce & omnichannel organization.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Finance, Analyst, and Accounting/Auditing
  • Industries Retail Luxury Goods and Jewelry

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Get notified about new Retail Finance Manager jobs in Hong Kong, Hong Kong SAR .

MNC Investment - Senior Finance Manager (Real Assets)- HK$60K - 85K base + bonus Senior Manager, Financial Institutions, Global Markets

Hong Kong, Hong Kong SAR HK$00,000.00-HK 750,000.00 2 weeks ago

Finance Senior Manager/Associate Director Consulting - Finance - Senior Manager - Hong Kong Assistant Manager to Senior Manager, Financial Institutions, Global Markets Senior Finance Manager / Finance Manager (Special Projects) Senior Travel Retail Manager (Direct Stores) Senior Finance Manager / Finance Manager Senior Relationship Manager, Corporate Banking (Large Corporate) Associate Director / Manager, Finance Consulting Consulting - Finance Transformation - Senior/ Manager - Hong Kong Business Development Senior Manager (Financial GKA)-Hong Kong SAR Associate Director / Manager, Finance Transformation, Finance Consulting Regional Assistant Finance Manager / Senior Accountant Business Development Senior Manager (Financial Sector)-Hong Kong SAR

Shenzhen, Guangdong, China CN¥12,000.00-CN¥18,000.00 1 year ago

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Retail Finance Manager

Hong Kong, Hong Kong Richemont

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Join to apply for the Retail Finance Manager role at Richemont

Join to apply for the Retail Finance Manager role at Richemont

In line with our business vision, we are inviting you to craft the future as part of our Northeast Asia Finance team. If you have passion and belief you can grow within our team and contribute to yours and our success, don’t hesitate and apply the role.
Duties And Responsibilities
Leadership/Team Management & Stakeholder Management:

  • Lead and motivate a high-performance team, setting strategic direction, providing coaching, and developing talent
  • As the finance business partner to provide technical guidance to finance teams and/or Maison including senior management team/functions/Maisons
Operational Excellence
  • Monitor month-end closing and Maisons’ boutique transactions
  • Monitor key performance indicators (KPIs) for quantity & quality, identifying areas for improvement, and driving continuous improvement initiatives
  • Monitor monthly cashflow and provide advice to improve company liquidity efficiency and report to group treasury/regional treasury
  • Lead Group/local business initiatives (i.e. new Maison & new system integration)
Finance Transformation And Digitalization Projects
  • Lead retail finance operation, treasury & controls process efficiency such as evaluating current processes flows, identifying risk/opportunities and initiating corrective action to enhance governance
  • Develop insightfully retail & ecommerce finance operations analysis and PowerPoint presentation for Group/Regional/Maisons’ management meetings (SAC/Power BI reporting experience plus)
Compliance And Risk Management
  • Develop and implement financial procedures and controls to meet group policies and regulatory requirements for business (i.e. AML and CPS)
Knowledge Requirements
  • Experience in using accounting software/ ERP systems, i.e. SAP
  • Good written, verbal communication & presentation skills in both English and Chinese
  • Strong data analytical skills / accounting skills/ project management
  • Ability to work under pressure, quickly understand / assess complex business situations/ Omnichannel / transactions to determine the high-risk areas, the susceptibility to fraud, the weaknesses, and the recommended improvement areas
  • Proactive, mature and agile team player with strong interpersonal skills
  • Proficient in MS Office skill (Word, Excel, PowerPoint) & MS Visio for creating flowchart plus
Education And Experience Requirements
  • Degree in Finance or Accounting or Accounting professional education, CPA/MBA plus.
  • 8+ years of relevant experience in accounting / internal audit / finance / compliance team, preferably with exposure of a large luxury / retail, ecommerce & omnichannel organization.
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Finance, Analyst, and Accounting/Auditing
  • Industries Retail Luxury Goods and Jewelry

Referrals increase your chances of interviewing at Richemont by 2x

Get notified about new Retail Finance Manager jobs in Hong Kong, Hong Kong SAR .

MNC Investment - Senior Finance Manager (Real Assets)- HK$60K - 85K base + bonus Senior Manager, Financial Institutions, Global Markets

Hong Kong, Hong Kong SAR HK$00,000.00-HK 750,000.00 2 weeks ago

Finance Senior Manager/Associate Director Consulting - Finance - Senior Manager - Hong Kong Assistant Manager to Senior Manager, Financial Institutions, Global Markets Senior Finance Manager / Finance Manager (Special Projects) Senior Travel Retail Manager (Direct Stores) Senior Finance Manager / Finance Manager Senior Relationship Manager, Corporate Banking (Large Corporate) Associate Director / Manager, Finance Consulting Consulting - Finance Transformation - Senior/ Manager - Hong Kong Business Development Senior Manager (Financial GKA)-Hong Kong SAR Associate Director / Manager, Finance Transformation, Finance Consulting Regional Assistant Finance Manager / Senior Accountant Business Development Senior Manager (Financial Sector)-Hong Kong SAR

Shenzhen, Guangdong, China CN¥12,000.00-CN¥18,000.00 1 year ago

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Customer Service Associate/Customer Service Executive (Hardlines)

SGS

Posted 10 days ago

Job Viewed

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Job Description

Company Description

We are

Company Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

  • Handle incoming email and phone enquiries
  • Deliver customer satisfaction through excellent service quality
  • Solve problems and analyze information accurately with appropriate speed
  • Make decisions through appropriate actions required to solve queries within guidelines
  • Prepare proposal, quotation and agreement for the customer
  • Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner

Qualifications

  • High Diploma or above in any subjects
  • 1-4 years’ experience in customer services
  • Good command of both written and spoken English and Chinese, including Mandarin
  • Good communication skill, outgoing and initiative

Additional Information

  • 5-day Work Week
  • Double Pay and Performance Bonus
  • Dental and Medical Benefits
  • Accident Insurance and Life Insurance
  • Annual Leave
  • Birthday Leave
  • Paid Maternity Leave, Paternity Leave, and Marriage Leave
  • Career Advancement Opportunities
  • On-the-Job Training
  • Education and Training Subsidies
  • Free shuttle service
  • Employee Assistance Program (EAP)
  • Staff Activities

Seniority level
  • Seniority level Executive
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development
  • Industries Retail Office Equipment, Consumer Services, and Oil and Gas

Referrals increase your chances of interviewing at SGS by 2x

Sign in to set job alerts for “Customer Service Specialist” roles. Officer, Contact Center Customer Service

Kowloon City District, Hong Kong SAR 3 days ago

Assistant Customer Service Manager, Customer Relations Customer Care Advisor (English Speaking) Customer Care Representative (Digital & Feedback)

Sha Tin District, Hong Kong SAR 1 week ago

Customer Services Officer(Complaints & Enquiries)

Sha Tin District, Hong Kong SAR 2 weeks ago

Kwun Tong District, Hong Kong SAR 1 year ago

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Customer Service Associate/Customer Service Executive (Hardlines)

Hong Kong, Hong Kong SGS

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Company Description
We are

Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description

  • Handle incoming email and phone enquiries
  • Deliver customer satisfaction through excellent service quality
  • Solve problems and analyze information accurately with appropriate speed
  • Make decisions through appropriate actions required to solve queries within guidelines
  • Prepare proposal, quotation and agreement for the customer
  • Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner
Qualifications
  • High Diploma or above in any subjects
  • 1-4 years’ experience in customer services
  • Good command of both written and spoken English and Chinese, including Mandarin
  • Good communication skill, outgoing and initiative
Additional Information
  • 5-day Work Week
  • Double Pay and Performance Bonus
  • Dental and Medical Benefits
  • Accident Insurance and Life Insurance
  • Annual Leave
  • Birthday Leave
  • Paid Maternity Leave, Paternity Leave, and Marriage Leave
  • Career Advancement Opportunities
  • On-the-Job Training
  • Education and Training Subsidies
  • Free shuttle service
  • Employee Assistance Program (EAP)
  • Staff Activities
Seniority level
  • Seniority level Executive
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development
  • Industries Retail Office Equipment, Consumer Services, and Oil and Gas

Referrals increase your chances of interviewing at SGS by 2x

Sign in to set job alerts for “Customer Service Specialist” roles. Officer, Contact Center Customer Service

Kowloon City District, Hong Kong SAR 3 days ago

Assistant Customer Service Manager, Customer Relations Customer Care Advisor (English Speaking) Customer Care Representative (Digital & Feedback)

Sha Tin District, Hong Kong SAR 1 week ago

Customer Services Officer(Complaints & Enquiries)

Sha Tin District, Hong Kong SAR 2 weeks ago

Kwun Tong District, Hong Kong SAR 1 year ago

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Senior Manager, Business Finance, Retail & PvB

ACCA Careers

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

Senior Manager, Business Finance, Retail & PvB

Join to apply for the Senior Manager, Business Finance, Retail & PvB role at ACCA Careers

Senior Manager, Business Finance, Retail & PvB

4 days ago Be among the first 25 applicants

Join to apply for the Senior Manager, Business Finance, Retail & PvB role at ACCA Careers

  • Review management reports for Retail products and SME segment, discuss and challenge the performance of the Biz against the agreed target.
  • Closely work with the Business, review and challenge the business assumption used for financial forecasting and budgeting.
  • Drive the business performance by providing analytical insight for decision making.
  • Ensuring the Group Accounting Policies, management accounting policy and internal Financial Control Policies are compiled.

Job Summary

  • Review management reports for Retail products and SME segment, discuss and challenge the performance of the Biz against the agreed target.
  • Closely work with the Business, review and challenge the business assumption used for financial forecasting and budgeting.
  • Drive the business performance by providing analytical insight for decision making.
  • Ensuring the Group Accounting Policies, management accounting policy and internal Financial Control Policies are compiled.

Responsibilities

Strategy

  • Focus on Retail products and SME segment performance analysis, support business model evaluation of strategic initiatives.

Business

  • Perform by product sensitivity analysis on various alternatives to identify risks / opportunities in order to enhance business decisions.
  • Co-ordinate with the Business to ensure the data used and produced are reasonable and accurate.
  • Assist business on new product development and participate in PPG renewal process

Processes

  • Participate in forecasting / budgeting process.
  • Build different models to upgrade the product sensitivity analysis process.
  • Provide advice to retail products and SME segment business teams on all financial related area.
  • Streamline management reporting to improve timing and quality in report preparation process.

Risk Management

  • Identifying, assessing, monitoring, controlling and mitigating risks during the daily process or reporting, as well as have an awareness and understanding of the main risks facing the Group.

Governance

  • Understand the financial reporting process and establish appropriate controls to ensure data integrity for financial reports preparation.
  • Provide advice and support on business issues, requests and queries on regulatory compliance and accounting treatment.
  • Provide advice on new or revised financial policy, PPG or system from finance perspective; communicate the changes to relevant stakeholders.

Other Responsibilities

Embed Here for good and Group’s brand and values in HK, WRB Finance; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Qualification

  • Education Bachelor’s degree
  • Membership Prefer Chartered Accountant
  • Languages English and Cantonese

Role Specific Technical Competencies

  • Excel
  • Power Point
  • Minimum of 10 years of experience with Finance/Accounting background preferably in Retail banking industry
  • Solid experience in financial and management reporting

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

For further information, and to apply, please visit our website via the “Apply” button below.Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Finance and Sales
  • Industries Accounting

Referrals increase your chances of interviewing at ACCA Careers by 2x

Get notified about new Senior Finance Manager jobs in Kwun Tong District, Hong Kong SAR .

Shenzhen, Guangdong, China CN¥13,000.00-CN¥20,000.00 1 year ago

Manager, Category Management-Global E-commerce Store Manager / Assistant Store Manager (Retail) Business Manager (Product, Retail, Partnership)

Hong Kong, Hong Kong SAR HK$50,000.00-HK$60,000.00 1 week ago

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Senior Manager, Business Finance, Retail & PvB

Kowloon, Kowloon ACCA Careers

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Senior Manager, Business Finance, Retail & PvB

Join to apply for the Senior Manager, Business Finance, Retail & PvB role at ACCA Careers

Senior Manager, Business Finance, Retail & PvB

4 days ago Be among the first 25 applicants

Join to apply for the Senior Manager, Business Finance, Retail & PvB role at ACCA Careers

  • Review management reports for Retail products and SME segment, discuss and challenge the performance of the Biz against the agreed target.
  • Closely work with the Business, review and challenge the business assumption used for financial forecasting and budgeting.
  • Drive the business performance by providing analytical insight for decision making.
  • Ensuring the Group Accounting Policies, management accounting policy and internal Financial Control Policies are compiled.
Job Summary
  • Review management reports for Retail products and SME segment, discuss and challenge the performance of the Biz against the agreed target.
  • Closely work with the Business, review and challenge the business assumption used for financial forecasting and budgeting.
  • Drive the business performance by providing analytical insight for decision making.
  • Ensuring the Group Accounting Policies, management accounting policy and internal Financial Control Policies are compiled.
Responsibilities
Strategy
  • Focus on Retail products and SME segment performance analysis, support business model evaluation of strategic initiatives.
Business
  • Perform by product sensitivity analysis on various alternatives to identify risks / opportunities in order to enhance business decisions.
  • Co-ordinate with the Business to ensure the data used and produced are reasonable and accurate.
  • Assist business on new product development and participate in PPG renewal process
Processes
  • Participate in forecasting / budgeting process.
  • Build different models to upgrade the product sensitivity analysis process.
  • Provide advice to retail products and SME segment business teams on all financial related area.
  • Streamline management reporting to improve timing and quality in report preparation process.
Risk Management
  • Identifying, assessing, monitoring, controlling and mitigating risks during the daily process or reporting, as well as have an awareness and understanding of the main risks facing the Group.
Governance
  • Understand the financial reporting process and establish appropriate controls to ensure data integrity for financial reports preparation.
  • Provide advice and support on business issues, requests and queries on regulatory compliance and accounting treatment.
  • Provide advice on new or revised financial policy, PPG or system from finance perspective; communicate the changes to relevant stakeholders.
Other Responsibilities
Embed Here for good and Group’s brand and values in HK, WRB Finance; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)
Qualification
  • Education Bachelor’s degree
  • Membership Prefer Chartered Accountant
  • Languages English and Cantonese
Role Specific Technical Competencies
  • Excel
  • Power Point
  • Minimum of 10 years of experience with Finance/Accounting background preferably in Retail banking industry
  • Solid experience in financial and management reporting
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together We
  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What We Offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
For further information, and to apply, please visit our website via the “Apply” button below.Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Finance and Sales
  • Industries Accounting

Referrals increase your chances of interviewing at ACCA Careers by 2x

Get notified about new Senior Finance Manager jobs in Kwun Tong District, Hong Kong SAR .

Shenzhen, Guangdong, China CN¥13,000.00-CN¥20,000.00 1 year ago

Manager, Category Management-Global E-commerce Store Manager / Assistant Store Manager (Retail) Business Manager (Product, Retail, Partnership)

Hong Kong, Hong Kong SAR HK$50,000.00-HK$60,000.00 1 week ago

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Customer Service Executive

Brink’s Inc

Posted 10 days ago

Job Viewed

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Job Description

Join to apply for the Customer Service Executive role at Brink’s Inc

5 days ago Be among the first 25 applicants

Join to apply for the Customer Service Executive role at Brink’s Inc

  • Oversee transportation operations for accounts, including inbound and reverse logistics across different countries
  • Manage customer inquiries and service requests via phone calls and email conversations
  • Plan and schedule shipments, taking into account customer requirements, service availability, and transportation capacity
  • Maintain close communication with both internal and external parties to ensure the smooth execution of the logistics plan
  • Prepare import and export documents and handling customs declarations
  • Fulfill any additional tasks assigned by the team head or manager

Responsibilities

  • Oversee transportation operations for accounts, including inbound and reverse logistics across different countries
  • Manage customer inquiries and service requests via phone calls and email conversations
  • Plan and schedule shipments, taking into account customer requirements, service availability, and transportation capacity
  • Maintain close communication with both internal and external parties to ensure the smooth execution of the logistics plan
  • Prepare import and export documents and handling customs declarations
  • Fulfill any additional tasks assigned by the team head or manager

Requirements

  • Degree holder in Supply Chain Management or related fields is an advantage, Fresh graduates are welcome
  • Working experience in freight forwarder/customer service experiences especially in Logistics would be an advantage but not a must
  • Fluent in written and spoken English & Chinese (Cantonese & Mandarin)
  • Proficient in using Microsoft Word, Excel and Outlook
Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Other
  • Industries Truck Transportation

Referrals increase your chances of interviewing at Brink’s Inc by 2x

Get notified about new Customer Service Executive jobs in Hung Hom, Hong Kong SAR .

Officer, Contact Center Customer Service

Kowloon City District, Hong Kong SAR 6 days ago

Assistant Customer Service Manager, Customer Relations Senior Executive/Executive, Customer Service Operations ( Fresh graduates are welcome) Corporate Customer Service Executive (Part-Time)

Wan Chai District, Hong Kong SAR 2 weeks ago

Tsuen Wan District, Hong Kong SAR 2 weeks ago

Customer Service Advisor - Full-time (Central Store)

Hong Kong, Hong Kong SAR HK$17,000.00-HK$1,000.00 1 week ago

Customer Service Advisor - Full-time (Central Store)

Central, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago

Branch Service Executive/General Banking Manager/Customer Relationship Manager (HK) Customer Care Advisor (English Speaking)

Sha Tin District, Hong Kong SAR 3 weeks ago

Officer, Service Analyst (Contact Center)

Kowloon City District, Hong Kong SAR 4 days ago

Kwun Tong District, Hong Kong SAR 1 year ago

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Customer Service Manager

Plotio Financial Group Limited

Posted 10 days ago

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Job Description

Join to apply for the Customer Service Manager role at Plotio Financial Group Limited .

6 days ago Be among the first 25 applicants.

Get AI-powered advice on this job and more exclusive features.

PLOTIO was established in 1983 and has grown into a dynamic financial institution with diverse business interests including real estate, property management, bullion trade, and environmental services. We are expanding and invite you to join our team to develop into future leaders.

Key Responsibilities
  • Manage a team of up to 20 staff members.
  • Handle customer inquiries related to account opening, market information, and complaints professionally.
  • Oversee Quality Assurance Training (QAT); conduct QA and training for customer service and sales teams; manage live chat QA programs.
  • Develop and maintain an up-to-date knowledge database; digitize manuals to improve operational efficiency.
  • Ensure proper documentation and storage of client documents.
  • Manage communication with internal and external parties.
  • Lead process improvements and customer service projects.
  • Gather customer feedback and recommend improvements.
Requirements
  • Bachelor’s degree in business or related fields; at least 5 years of relevant leadership experience in customer service.
  • Fluent in English, Mandarin (mandatory), and Cantonese.
  • Proficient in Microsoft Word, Excel, and Chinese Word Processing.
  • Customer-focused with excellent interpersonal and communication skills; positive, self-motivated, and a strong leader.
  • Attention to detail, mature, patient, responsible.
  • Knowledge of AI is preferred.
  • Immediate availability is an advantage.
What We Offer
  • 5-day work week
  • Medical scheme
  • Bank holidays
  • Life insurance
  • Performance bonus
Additional Information
  • Seniority level: Mid-Senior level
  • Employment type: Other
  • Job function: Sales and Human Resources

This job is still active and accepting applications.

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Customer Service Officer

PPG

Posted 10 days ago

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Job Description

Join to apply for the Customer Service Officer role at PPG

1 week ago Be among the first 25 applicants

Join to apply for the Customer Service Officer role at PPG

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  • Handle daily logistics operations including order processing and delivery coordination
  • Ensure smooth operation in supporting product delivery to customer and store replenishment activities
  • Coordinate with sales, operations, and other departments for supply chain efficiency
  • Assist in ad hoc tasks assigned

Responsibilities

  • Handle daily logistics operations including order processing and delivery coordination
  • Ensure smooth operation in supporting product delivery to customer and store replenishment activities
  • Coordinate with sales, operations, and other departments for supply chain efficiency
  • Assist in ad hoc tasks assigned

Requirements

  • Higher diploma or above with at least 5 years working experience
  • Strong coordination and communication skills
  • Detail-oriented, organized and proactive
  • Ability to handle multiple priorities

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

About Us

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit and follow @ PPG on Twitter.

The PPG Way

Every Single Day At PPG

We partner with customers to create mutual value.

We are “One PPG” to the world.

We trust our people every day, in every way.

We make it happen.

We run it like we own it.

We do better today than yesterday – everyday.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Part-time
Job function
  • Job function Other
  • Industries Paint, Coating, and Adhesive Manufacturing

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Customer Service Executive

Chubb

Posted 10 days ago

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Job Description

Join to apply for the Customer Service Executive role at Chubb

Be among the first 25 applicants.

Responsibilities
  • Answer inbound calls for general customer service enquiries, offer phone insurance enrolment services and policy retention activities.
  • Manage email correspondence and address customer enquiries.
  • Maintain a professional image when providing business services.
Qualifications
  • Diploma holder or above in any discipline.
  • Must be qualified with IIQE Paper 1 and 2.
  • Good command of both spoken and written English and Cantonese; proficiency in Mandarin is a plus, and Chinese typing skills are preferred.
  • PC literate in MS Word, Excel, and Access.
Seniority Level

Not Applicable

Employment Type

Full-time

Job Function

Other

Industries

Insurance

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