What Jobs are available for Retail Intern in Hong Kong?

Retail Manager (Premium Retail Brand)

Job Overview:

As an Retail Manager, you will be responsible for driving sales performance, ensuring operational excellence, and maintaining brand standards across multiple retail stores in Hong Kong & Macau. You will lead and inspire store managers and their teams to achieve targets while delivering exceptional customer experiences.

Key Responsibilities:

• Sales Management:

• Analyze sales metrics and develop strategies to improve performance across stores.

• Set and communicate sales targets to store managers and support them in achieving these goals.

• Team Leadership:

• Train and develop store managers and their teams.

• Foster a positive team environment that encourages collaboration and high performance.

• Operational Excellence:

• Ensure compliance with company policies and procedures, including visual merchandising and inventory management.

• Monitor store operations and implement improvements as necessary.

• Customer Experience:

• Champion the brand's commitment to customer service and ensure that all stores meet customer satisfaction standards.

• Address customer feedback and implement solutions to enhance the shopping experience.

• Reporting and Analysis:

• Prepare regular reports on store performance, market trends, and competitive analysis.

• Use data to inform decision-making and strategy adjustments.

Qualifications:

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• 5+ years of experience in multi store retail management, with a focus on premium/ luxury brands preferred.
• Proven ability to drive sales and manage multiple locations effectively.
• Strong leadership and interpersonal skills.
• Excellent analytical and problem-solving abilities.
• Proficient in retail management software and Microsoft Office Suite.
• Good communications in English & Chinese

Application Method:

To apply for this position, please simply click on the "APPLY" button or send your full resume to ) word format indicating the job title.  If you are not contacted by our consultants within 2 weeks, please consider your application unsuccessful. All applications will be treated in strict confidence and used for recruitment purposes only in accordance with PERSOLKELLY Hong Kong Limited's Privacy Notice.

PERSOLKELLY Hong Kong Limited: Employment Agency Licence No. 79017

PERSOL Hong Kong: Employment Agency Licence No. 79006

Job Descriptions

• Assist in maintaining daily operations for retail shop and stockroom

• Provide courteous service to walk-in/call-in customers

• Handle enquiries and customer service requests

• Company background, brand & product knowledges

• Maintain shop display as instructed and in order

• Able to handle ad-hoc duties & scenario

Requirements

• Passion in the design & luxury retail industry

• Interior design background and/or luxury retail work experience is preferred

• Responsible, positive attitude, good presentation, phone manner & interpersonal skills

• MS Office skills

• Able to work on weekend, public holiday and long holiday

• Available to work more than 3-4 days a month

Our client is looking for an experienced retail leader to join them in this Greater China role. Their business portfolio spans across luxury and beauty.

Client Details

Our client is a leading name in the retail industry, with multiple business categories. They are looking for a retail leader with strong Greater China experience.

Description

As a Regional Retail Director, your main responsibilities will include:

• This position will report closely to the COO, building the Greater China businesses.
• Work together with local business leaders and stakeholders on developing and implementing long term retail strategy and vision and operational strategies to optimize retail performance.
• Set business targets, monitor performance metrics, and lead regional initiatives to all regions.
• Managing budgets and resources to achieve financial targets.
• Driving process improvements and cost efficiencies across the region.
• Monitoring and analyzing key performance indicators to identify growth opportunities.
• Providing leadership, mentorship, and guidance to regional operations teams.

Profile

The successful Regional Director should have:

• At least 15 years of experience in retail operations management on a regional level.
• Ability to partner and influence senior stakeholders across different regions.
• Deep understanding of the retail landscape across the Greater China region.
• Exceptional strategic thinking, problem-solving skills and decision-making capabilities.
• A results-driven mindset with a proven record of driving business growth.
• The ability to work effectively in a dynamic and fast-paced environment.
• Fluency in English, Mandarin and Cantonese is required.

Job Offer

• Influential and impactful role.
• Opportunities for career growth within a large organization.

To apply online please click the Apply button below. For a confidential discussion about this role please contact Cherie Tam on

ROLES & RESPONSIBILITIES:

• Provide excellent customer service to customer
• Other duties assigned by Boutique Manager / Boutique Supervisor
• Openings in Boutiques and Outlets

REQUIREMENTS:

• Passion in Fashion Retail
• Form 5/DSE graduate with good command of Cantonese, English and Mandarin
• Self-motivated, outgoing and responsible team player with strong interpersonal and communication skills

We offer attractive remuneration to the right candidate. Interested parties please send your application with detailed resume and expected salary to us.

All information received will be kept as strictly confidential and only for employment-related purposes.

• Position

The main mission of ASPAC Retail Excellence Department is to lead business development, implementation and set the Dior Retail Standards.

These Retail Projects and Tools are aimed to improve and ensure strong and consistent Client Experience, drive Retail Performance, Retail Operations Excellence, develop Retail Teams and implement Top/Regional Management strategies at point of sales.

Support the stores in their day-to-day retail and operational activities as well as champion retail projects (pop-ups, new store openings, etc.), by optimizing stores operations.
- Job responsibilities

Retail Performance & Education Projects

• Assist the Retail Performance Manager on the deployment and follow up on retail digital tools (clienteling app, retail BI) and client experience projects (Net Promoter Score and Mystery Shopping)
• Update the roll out progress of retail projects and retail digitalization roadmap on a timely basis
• To partner closely with the International Retail Performance team and follow up with the local markets on the progress of International Retail projects (i.e. BC remuneration & compensation/benefits, ecosystem field team management)
• Assist in generating reports and enriching the contents of the Retail Quarterly Newsletter
• Assist in monitoring and analyzing the sales performance and retail KPIs (particularly on the topic of BC productivity trend) with a focus on boutique/top doors.
• Assist in updating and consolidating sales data for the regional incentive programs
• Assist in managing the contents on retail education tools (My Dior, Skillsup)

Retail Performance & Education Seminars

• Support in organizing the Regional Performance & Education trainings/seminars, including creating training content for the Retail Curriculum.
• Assist in the overall organization of Regional Retail & Education Seminars by consolidating all the participants accommodation and logistics arrangement and requests
• Assist in the proposal of retail seminar gifts and ordering through vendors and dispatch to office or hotel venue

Retail Performance & Education Meetings

• Assist in preparation of presentation contents for kick-off, mid-year, quarterly, and monthly meetings
• Update the Retail & Education orientation deck monthly
• Facilitate and assist quarterly meetings with each local market to record the best practices and other relevant information shared by each local market.

Retail Administration

• In charge of annual ordering of certificates and trophies for regional contests from vendor and dispatching to local markets
• Support the team in vendor creation process for all new vendors

• Profile

• Bachelor's degree in data science, business management or a related field with a focus on analytics or digital development is preferred

• Experience in retail/merchandising performance, or in finance is a plus
• Fluent in English (both written and spoken)
• Able to work in a multicultural environment and stakeholder with different teams and local markets in the organization
• Proficiency in MS Office, particularly Excel and PowerPoint
• With strong analytical skills in a result-oriented approach to analyze retail performance data with attention to details
• Demonstrate independence, agility, organization, teamwork, and problem-solving skills

• Additional information

• Target internship period: Jan- Jun 2026

• Candidate who can work full time, i.e. 5 days per week, is preferred

International Luxury Beauty Brand

Great Career Prospect

Client Details

Our client is European luxury company, they are seeking for a Retail Trainer. You will represent and uphold the image and values of the brand by equipping beauty advisors and therapists with in-depth product knowledge, treatment expertise, and effective sales techniques.

Description

Field Training:

Deliver engaging and informative training sessions to certify beauty advisors and therapists in skin science, product knowledge, and treatment protocols.

Provide on-site coaching and feedback to ensure consistent service excellence.

Partner with the sales team to identify training needs, address knowledge gaps, and monitor performance improvements.

Client Engagement:

Lead product demonstrations and perform facial/body treatments during events and animations, both in-person and virtually, tailored to client needs.

Office-Based Training & Administration:

Localize global training materials by translating and adapting content from English to Chinese, ensuring technical precision and cultural relevance.

Translate and proofread marketing materials such as brochures, catalogues, and promotional content, maintaining brand tone and scientific accuracy.

Oversee training logistics, scheduling, budgeting, and administrative coordination.

Manage onboarding for new beauty advisors, including training manuals, uniforms, and welcome kits.

Maintain training records and prepare monthly reports on training and coaching activities.

Provide market and competitive insights to enhance product positioning and training effectiveness.

Profile

Minimum 3 years of experience in skincare training within the retail sector.

Strong foundation in skin science, product ingredients, and treatment techniques.

Hands-on expertise in facial and body protocols is a plus.

Deep understanding of luxury retail environments in Hong Kong, Macau, and Singapore, including customer expectations and travel retail dynamics.

Proven ability to develop and tailor training content for diverse audiences, from beginners to seasoned professionals.

Excellent presentation and communication skills in English and Cantonese; Mandarin is a strong advantage.

Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).

Self-motivated, adaptable, and eager to learn.

Team-oriented with a collaborative spirit.

Willingness to travel and work flexible hours, including weekends and public holidays, to support store events.

Job Offer

This position offers the candidate strong growth opportunities and an excellent career path within the company. Multinational corporation with a dynamic working environment with great company benefits.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Ms. Chan on

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.

Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.

Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.

The Sales Associate contributes to store sales and KPI targets by modeling brand values to provide Athletes a unique experience when visiting Under Armour. This role reports to the Store Manager and is responsible for execution of routine duties to support store operations. The Sales Associate will assume the Stock Specialist responsibilities in their absence.

Sales & Omni

• Provide direct sales assistance to Athletes to meet sales KPI targets set by the Retail Store Manager
• Deliver omni-channel requests in line with UA process and policy through digital experience

Brand Image & Customer Experience

• Model the UA service culture and customer expectations
• When assisting athletes communicate brand messages according to UA Service Model
• Incorporate product knowledge into selling process by participating in training

Retail Operations

• Maintain standards covering merchandise and floor sets
• Comply with UA policies and procedures
• Complete the operational and cash processes (manual or system) in line with training
• Adhere to Under Armour's dress code and attendance policies
• Fulfill the working hours as scheduled to Under Armour's attendance policy

Team Collaboration/Self Growth

• Collaborates with teammates to achieve store goals
• Accountable for self-development, while seizing growth opportunities to increase performance

• Basic numeracy, literacy, listening, and communication skills
• Fluency in local language
• Proficient in use of computers and other technology
• Demonstrated collaborative skills and ability to work well within a team
• Demonstrated ability to work in a fast-paced and deadline-oriented environment

• 0-3 months working in a sports/apparael & footwear retail environment
• Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends

• Ability to handle or relocate products up to 25 lbs/12kgs
• Able to move about for extended periods of time with short breaks to handle products
• Ability to freely access all areas of the store; including the selling floor, stock and register area
• Reasonable accommodations may be made to assist in performing the essential responsibilities

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Accommodation is available for applicants with disabilities upon request.

We are looking for a dynamic and passionate Retail Manager to oversee our direct retail boutiques across Hong Kong and Macau. This role manages multi-store frontline team, carries full P&L accountability and is responsible for driving boutique performance, elevating client experience, and ensuring operational excellence across multiple stores.

What You Will Own

• Drive overall sales performance and profitability across all HOF boutiques in Hong Kong and Macau, ensuring targets are met or exceeded through strategic planning and execution.
• Monitor and optimize key commercial metrics including foot traffic, conversion rates, and average transaction value, using data-driven insights to inform boutique strategies.
• Responsible for the development of sales strategies and manage ongoing forecast updates to support business planning.
• Lead boutique-level engagement with VICs, fostering long-term relationships and enhancing client loyalty through personalized service and exclusive experiences.
• Champion the implementation of clienteling and CRM practices, embedding a customer-centric culture that supports sustained revenue growth and brand affinity.
• Partner with Marketing team, plan and execute boutique events and activations that elevate brand experience, attract new clientele, and drive incremental sales.
• Recruit, onboard, and develop boutique managers and frontline teams, cultivating a high-performance culture through clear KPIs, coaching, and continuous learning.
• Mentor top-performing sales associates, identifying growth opportunities and supporting career development to build a strong talent pipeline.
• Oversee daily boutique operations, ensuring excellence in visual merchandising, service delivery, SOP adherence, compliance, reporting, and inventory management.
• Stay attuned to market dynamics, competitor activity, and evolving client preferences, translating insights into actionable recommendations for HQ on product assortment, pricing, and positioning.
• Collaborate cross-functionally with internal stakeholders across Group functions and HOF teams to align boutique strategies with broader brand objectives, ensuring consistency and excellence across all touchpoints.

Who Will Thrive

• Degree in Business, Retail Management, Marketing, or related disciplines.
• Minimum 8 years of experience in luxury retail, ideally in jewelry or watches.
• Proven success in multi-store management with full P&L responsibility.
• Strong commercial acumen and strategic mindset.
• Inspirational leadership style with a track record of building and developing high-performing teams.
• Excellent communication and interpersonal skills, with a client-centric approach.
• Agile and disciplined, with the ability to adapt to a fast-paced and evolving retail environment.
• Fluent in English and Cantonese. Mandarin is a plus.

Your Purpose
At Decathlon, we're expanding our footprint to bring sport closer to every HongKonger. As a
Retail Expansion & Data Analysis Intern (Full time, 3 months)
, you'll play an active role in this mission — combining
data analysis, geographical insight, and creative planning
to help identify and evaluate new store opportunities across Hong Kong. You'll work closely with our
Expansion & Development Leader
, supporting end-to-end activities from
market research and geographic mapping
to
data coordination and concept design
. This internship is perfect for someone who loves turning data into decisions and wants to experience how a global sports retailer grows sustainably.

What You'll Be Doing

• Data Analysis: Collect, filter, and analyze data relevant to market potential, demographics, and competitive landscapes to inform expansion strategies.
• Geographic Mapping: Use mapping tools such as Google Earth, ArcGIS, or QGIS to draw and define geo-living areas, transport networks, and operational boundaries based on analytical findings and business requirements.
• Data Coordination: Collaborate with the Data Team to validate inputs and maintain data integrity throughout the expansion process.
• Concept Design Support: Work closely with the Design Team to translate data insights and geographic requirements into visual concepts and operational plans for potential new stores.
• Reporting & Documentation: Prepare clear and concise reports and presentations summarizing findings, feasibility assessments, and project progress for management.
• Cross-Team Collaboration: Partner with teams in Design, Construction, Legal, and Finance to support site evaluations and feasibility reviews

Requirements

• Eligible to work in Hong Kong (with a valid HKID or work authorization)
• Able to start as soon as possible — earlier availability will be prioritized
• Available to commit full-time for 3 months (ideally from October January 2026)
• Year 3 / Year 4 university student or recent graduate in Business, Geography, Data Science, Urban Planning, or a related field.
• Proven ability to work with and analyze datasets using Excel or Google Sheets.
• Experience with or willingness to learn GIS tools or mapping software (e.g. Google Earth, ArcGIS, QGIS).
• Strong attention to detail and organizational skills.
• Good written and verbal communication skills for effective coordination across technical and creative teams.
• Curious, proactive, and passionate about sports and Decathlon's values: Vitality, Responsibility, Generosity, and Authenticity

Benefits
We believe in learning through action. Here's what you'll gain from this internship:

• Valuable real-world experience in business expansion and strategic planning.
• Opportunity to work closely with experienced Expansion, Data, Design, and Operations teams.
• Exposure to real estate development, market analysis, and project coordination.
• A potential opportunity for a full-time position upon successful completion