1 285 Sales Agent jobs in Hong Kong

Reservations Sales Agent

JR-02913

Rooms

Full time

Permanent

Mandarin Oriental, Hong Kong

Mandarin Oriental, Hong Kong is looking for a Reservations Sales Agent to join our The Reservations team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

The iconic Mandarin Oriental, Hong Kong is the epitome of contemporary luxury combined with Oriental heritage. Having delighted guests with award-winning services and impressive facilities for 60 years, it is a much-loved address for those seeking an exclusive sanctuary in the heart of the city. The hotel's spacious rooms and suites offer magnificent views of the renowned Victoria Harbour and the city's skyline. A collection of nine outstanding restaurants and bars, including two that hold Michelin Star status, a luxurious club lounge, a Shanghainese-inspired holistic spa, an indoor pool and a state-of-the-art fitness centre, make Mandarin Oriental, Hong Kong the quintessential "home away from home" for discerning leisure and business travellers alike.

About the job

Based at the Mandarin Oriental, Hong Kong within Reservations Department in Hong Kong, the Reservations Sales Agent is responsible for recording and processing all room reservations made by phone, email other booking platform and online chats efficiently and accurately. Convert all reservation inquiries to sales where possible to meet hotel targets. The Reservations Sales Agent reports to the Reservations Manager.

As Reservations Sales Agent, you will be responsible for the following duties:

• Handle hotel reservations inquiries through multiple platforms
• Data input into the PMS system in the correct format as set in the PMS Operational Manual
• Ensure communication with other departments is well maintained with information which pertains to them
• Prepare various reservations related reports
• Organise correspondence and group reservations
• Upsell hotel services including but not limited to restaurant reservations, Spa and fitness offers that delights our guests.

As Reservations Sales Agent, we expect from you:

• University graduate
• Related working experience in Reservations or Customer Services will be an advantage
• Excellent communication skills and fluent in both written and spoken English, Chinese including Cantonese and Mandarin
• Excellent organisational and computer skills
• Other foreign language literacy is a plus.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right worklife balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We're Fans. Are you?

Rosewood Hong Kong celebrates a culture in which Rosewood Associates are inspired to look at life a little differently, through a lens of limitless possibilities. We aim to create an innovative culture of intimate and casual, yet refined, hospitality, empowering Rosewood Associates to create indelible memories for themselves, for one other and for our guests.

The vertical estate on the majestic harbour, Rosewood Hong Kong is seeking intuitive, engaging and impassioned Associates to embark on a Rosewood Journey with us. Apply Now.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supporting the Reservations Manager with the day to day running of the Reservations Department
• Respond to all telephone call enquiries in an engaging manner whilst also adhering to the hotels call standards with the aim of converting the enquiry into a booking.
• Possess a thorough knowledge of the hotel product and services and use appropriate verbiage in their description.
• Complete all tasks outlined on the relevant shift checklist and sign off when all have been finished.

REQUIREMENTS

• Bachelor degree holder in hospitality management or equivalent
• Relevant working experience in a sizeable luxury hotel is preferred
• Excellent command in Cantonese, Mandarin & English
• Fresh graduate is also welcomed

Mandarin Oriental, Hong Kong is looking for a Reservations Sales Agent to join our The Reservations team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

The iconic Mandarin Oriental, Hong Kong is the epitome of contemporary luxury combined with Oriental heritage. Having delighted guests with award-winning services and impressive facilities for 60 years, it is a much-loved address for those seeking an exclusive sanctuary in the heart of the city. The hotel's spacious rooms and suites offer magnificent views of the renowned Victoria Harbour and the city's skyline. A collection of nine outstanding restaurants and bars, including two that hold Michelin Star status, a luxurious club lounge, a Shanghainese-inspired holistic spa, an indoor pool and a state-of-the-art fitness centre, make Mandarin Oriental, Hong Kong the quintessential "home away from home" for discerning leisure and business travellers alike.

As Reservations Sales Agent, you will be responsible for the following duties

• Handle hotel reservations inquiries through multiple platforms
• Data input into the PMS system in the correct format as set in the PMS Operational Manual
• Ensure communication with other departments is well maintained with information which pertains to them
• Prepare various reservations related reports
• Organise correspondence and group reservations
• Upsell hotel services including but not limited to restaurant reservations, Spa and fitness offers that delights our guests.

As Reservations Sales Agent, we expect from you

• University graduate
• Related working experience in Reservations or Customer Services will be an advantage
• Excellent communication skills and fluent in both written and spoken English, Chinese including Cantonese and Mandarin
• Excellent organisational and computer skills
• Other foreign language literacy is a plus.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right worklife balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We're Fans. Are you?

We offer an attractive remuneration package, innovative benefits and career advancement opportunities within the Group.  Please send your CV with a covering letter to (via Apply Now ) or apply online at  For more details, please contact us by

Additional Information
Job Number

Job Category
Reservations

Location
Renaissance Hong Kong Harbour View Hotel, 1 Harbour Road Wan chai, Hong Kong, Hong Kong, China,VIEW ON MAP

Schedule
Full Time

Located Remotely?
N

Position Type
Non-Management

Position Summary
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.

Job Highlights

• Full-time position (5-day work week, Mon–Fri)
• Location: Tsuen Wan, Hong Kong
• Exposure to eCommerce, Business Development, and China Digital Marketing (Douyin, RED, Tmall, WeChat, etc.)
• International working environment with cross-country collaboration
• On-job training provided

Responsibilities

• Acquire new clients by leveraging existing contacts, identifying prospects, and converting them into sales opportunities
• Build and maintain strong client relationships; understand client needs and develop tailored proposals
• Attend events, conferences, and expos (including overseas) to collect leads, attract partners, and stay updated on market and creative trends
• Work with KOLs, vendors, and internal teams to create, plan, and execute social media content (including short videos and campaigns)
• Prepare campaign materials and advertising reports (including data analysis) for review and optimization
• Monitor and optimize marketing campaigns across channels (Google, Meta, Programmatic, China digital platforms)
• Coordinate with stakeholders, internal teams, and clients to achieve business and marketing objectives
• Support ad hoc projects and provide customer advice where needed

Requirements

• Welcome fresh graduate with strong interest in eCommerce/marketing
• 1+ years' experience in business development, digital marketing, or related field is advanced
• Good understanding of eCommerce and Chinese digital marketing trends; active user of China's social media platforms
• Strong B2B communication, sales, and presentation skills
• Proficient in MS Excel & PowerPoint; data analysis skills preferred
• Good command of written and spoken Mandarin, Cantonese, and English
• Strategic thinker with strong marketing sense, multitasking ability, and flexibility
• Willingness to travel overseas for expos/events

Benefits

• 5-day work week
• 10 days annual leave
• Birthday leave, bank holidays and extra company holidays
• On-job training and mentorship
• Fun & young working environment

Job Type: Full-time

Pay: From $15,000.00 per month

Work authorization:

• 香港 (Required)

Work Location: In person

A new portable charger brand developed in Hong Kong and we are committed to providing the public with convenient, efficient, and reliable charging services. We set the ambitious goal of becoming the largest shared charger brand in Hong Kong. To achieve this, we have continuously increased our investments, expanded the coverage of our chargers, and enhanced the quality and service level of our products. Our slogan, "Power up your life," reflects not only our aspirations for our product but also our commitment to societal responsibility. We believe that technology can change lives for the better.

:

Job Description:

• Identify new potential business partners and contacts to achieve business expansion goals.
• Develop collaborations with high-quality merchants for the deployment of "Power Buddy" shared charging stations in high-traffic venues such as hotels, shopping malls, popular restaurants, KTV clubs, bars, tourist attractions, hospitals, transportation hubs, exhibition centers, and large chain stores.
• Maintain relationships with existing clients to ensure long-term cooperation and increase transaction volumes.

:

What you'll be doing? :

• Responsible for following up with and signing contracts with merchants, as well as the tuning, installation, and training of merchants after equipment delivery.
• Conduct routine maintenance after installation, engage in ongoing merchant cooperation and customer relationship management, pursue further development and deepen collaborations.
• Analyze daily transaction data to assess equipment usage and adjust strategies to maximize device efficiency.
• Collect feedback from merchants and users on the use of the charging stations, resolve issues encountered during use, and enhance user satisfaction.
• Collaborate with various company departments to help improve operational efficiency.

Who are we looking for?:

• DSE or higher diploma, no specific major required.
• People who have excellent learning ability with no experience will be considered, are proactive and not afraid of challenges.
• Preference for candidates with experience in business development and sales, and a good understanding of the local market.
• Basic proficiency in Cantonese, English, and Mandarin.
• Outgoing personality with strong resilience, and business negotiation skills.

We are offering::

• 5 days work
• Public holiday
• Competitive base salary + high commission
• Opportunity for a salary adjustment
• 10 days annual leave
• On-the-job training
• Friendly working environment
• Good career exposure

Requirements:

Who are we looking for?:

• DSE or higher diploma, no specific major required.
• People who have excellent learning ability with no experience will be considered, are proactive and not afraid of challenges.
• Preference for candidates with experience in business development and sales, and a good understanding of the local market.
• Basic proficiency in Cantonese, English, and Mandarin.
• Outgoing personality with strong resilience, and business negotiation skills.

Benefits:

We are offering::

• 5 days work
• Public holiday
• Competitive base salary + high commission
• Opportunity for a salary adjustment
• 10 days annual leave
• On-the-job training
• Friendly working environment
• Good career exposure

Responsibilities:

● Be responsible for client account management;

● Support & respond to clients' inquiries / quotation;

● Support Marketing & Sales material;

● Deliver quality customer services to maintain a good relationship with present / potential clients;

● Effectively work with internal and external contacts to deliver product value to clients.

Qualifications and requirements:

● Degree holder in any disciplines, degree in IT or Finance will be an advantage;

● Preferred industry experience in IT / Finance / Bank sector;

● Able to handle multiple concurrent activities;

● Responsible, independent, proactive with flexible and positive attitude;

● Strong interpersonal and communication skills are essential;

● Good command of written and spoken English, Mandarin and Cantonese.

Business Development Recruitment

1. Company Information

Founded in 2024, we are a Hong Kong-registered trading enterprise focusing on cross-border commodity trading and supply chain services. Our core positioning is connecting Mainland China, Hong Kong and overseas markets, building an efficient cross-regional trade cooperation bridge for synergy among the three regions. Due to the rapid development of our business, we are now recruiting professionals to help deepen the layout of multi-regional markets, explore customer resources and partners, and drive cross-regional business growth.

2. Job Responsibilities

1) As a Business Development professional, you will conduct business activities in Mainland China, Hong Kong and other regions based on business development needs, develop and implement client development and partner expansion strategies for core target markets, and achieve cross-regional business growth targets;

2) Proactively identify potential clients (e.g., traders, retailers, brand owners) in target markets, conduct business negotiations, sign contracts, and maintain long-term relationships;

3) Conduct industry research on target markets, understand trade policies, market demands and competitor dynamics, analyze potential opportunities and challenges, and develop cross-regional market analysis reports to support the company's business decisions;

4) Coordinate the company's internal teams to smooth the cross-regional business connection process, ensuring the efficient implementation of client cooperation projects;

5) Maintain existing partnerships, improve customer satisfaction and cooperation stickiness, and promote repurchases and long-term cross-regional cooperation.

3. Job Requirements (Ideal)

1) Education Background: Bachelor's degree or above, major in Economics, International Trade, Business Management or related fields is preferred;

2) Language Skills: Fluent in both English and Chinese (written and spoken), with business-level communication ability (able to handle cross-cultural communication in multilingual cross-regional environments);

3) Work Eligibility: Legally authorized to work in Hong Kong (e.g., Hong Kong Talent Scheme, Hong Kong Quality Migrant Admission Scheme, IANG visa, Hong Kong Permanent Identity Card, etc.);

4) Work Experience: Years of experience in business development, market research and industry analysis, with experience in cross-regional markets or the trading industry preferred;

5) Personal Qualities: Enthusiasm for cross-cultural communication, keen interest in developing cross-regional linked business from scratch (0 to 1), and proactive pioneering spirit; possess a long-term mindset; strong market curiosity and exploration desire, excellent communication, negotiation, and problem-solving skills; able to adapt to fast-paced work and frequent cross-regional business trips.

4. Benefits

1) Salary: HK20,000 - HK35,000 per month (adjusted based on experience and performance), annual bonus (calculated based on the company's cross-regional business performance and personal KPI);

2) Welfare: Mandatory Provident Fund (MPF) contribution in accordance with Hong Kong regulations, paid annual leave days/year), and annual physical examination;

3) Development: Provide cross-regional industry resource connection opportunities to support personal career growth, developing together with our start-up trading company focusing on multi-regional linkage.

5. Application Method

1) Please send your bilingual (Chinese & English) resume (subject line: "Business Development - Name - Source");

2) Interview Location: Online Initial Screening (arranged based on candidate's situation).

Job Type: Full-time

Pay: $15, $35,000.00 per month

Benefits:

• Additional leave
• Flexible schedule
• Paid sick time
• Professional development

Work Location: In person

We are seeking a dynamic and results-driven professional to join a BD team for General Insurance business (Commercial lines, P&C lines).This position plays a pivotal role in identifying new business opportunities, building relationships with prospective clients and partners.

Key Responsibilities:

• Identify and develop new business opportunities across the general insurance market
• Build strong, long-term relationships with clients, brokers, and key industry stakeholders
• Collaborate with cross-functional teams to design and implement growth strategies
• Analyse market trends, competitor activity, and regulatory changes to inform product and business decisions
• Support the submission and tender process for commercial and corporate clients
• Monitor sales performance and provide regular reporting to senior management

Requirements:

• Bachelor's degree in Business, Finance, Insurance, or a related field
• A minimum of 3–5 years' experience in business development or sales within the general insurance industry
• Strong understanding of general insurance products, policy structures, and the local regulatory environment
• Proven ability to deliver sales targets and generate sustainable revenue growth
• Excellent communication, negotiation, and presentation skills
• Ability to build rapport with diverse stakeholders and work collaboratively across teams
• Fluent in English; Cantonese and/or Mandarin is an advantage