33 Sales Enablement jobs in Hong Kong

Join to apply for the Sales Enablement Manager role at EMCD: TOP10 Mining pool, Wallet, P2P platform, Coinhold

1 month ago Be among the first 25 applicants

Join to apply for the Sales Enablement Manager role at EMCD: TOP10 Mining pool, Wallet, P2P platform, Coinhold

Do you thrive at the intersection of strategy, training, and sales performance? We're looking for a Sales Enablement Manager to help us scale our commercial functions by equipping sales teams with the tools, knowledge, and support they need to succeed.
This is a strategic role focused on building a systematic approach to learning and performance enablement. You'll be responsible for designing, implementing, and optimizing training programs and tools that drive consistent revenue growth and boost team productivity.
Learning & Development

• Design and deliver engaging training programs for sales teams, including in-person workshops, online courses, and product-focused enablement sessions
• Emphasize product knowledge, competitive positioning, and client interaction best practices
  

Cross-functional Collaboration

• Work closely with Marketing and HR to align training materials with brand messaging, corporate culture, and onboarding standards
  

LMS & Productivity Tools Management

• Implement, manage, and continuously improve learning systems (LMS) and tools that support sales productivity and efficiency
  

Content Development & Adaptation

• Create and update enablement content (guides, presentations, learning modules) in line with product updates and market shifts
  

Performance Analysis & Optimization

• Monitor the effectiveness of training programs using key metrics and feedback
• Identify gaps and opportunities for continuous improvement
  

Sales Team Support

• Deliver 1:1 and team coaching sessions
• Organize knowledge-sharing initiatives and internal events that drive engagement and motivation
  

Requirements

• 2+ years of experience in Sales Enablement, Learning & Development, or Project Management
• Proven success in deploying LMS platforms and creating training programs
• Strong analytical skills and experience working with performance metrics and KPIs
• Familiarity with CRM systems, LMS tools, and sales support platforms
• Strategic mindset with strong problem-solving capabilities
• Excellent collaboration skills, especially when working with Marketing, HR, and Sales
• Strong communication and presentation skills
  

If you're ready to lead a dynamic team and drive impactful sales enablement strategies, we'd love to have you on board. Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Sales and Business Development
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at EMCD: TOP10 Mining pool, Wallet, P2P platform, Coinhold by 2x

Sign in to set job alerts for “Sales Manager” roles. Key Account Manager - US Markets (Frequent Travel to US is Required)

Wan Chai District, Hong Kong SAR 2 days ago

Central & Western District, Hong Kong SAR 3 days ago

Key Account Manager - US Markets (Frequent Travel to US is Required)

Central & Western District, Hong Kong SAR 9 hours ago

Shenzhen, Guangdong, China CN¥12,000.00-CN¥25,000.00 1 year ago

Wan Chai District, Hong Kong SAR 3 days ago

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Business Analyst - Sales Enablement, Retail & CRM

Join to apply for the Business Analyst - Sales Enablement, Retail & CRM role at Michael Page

Business Analyst - Sales Enablement, Retail & CRM

1 day ago Be among the first 25 applicants

Join to apply for the Business Analyst - Sales Enablement, Retail & CRM role at Michael Page

• Primarily focused on the Digital, Commerce portfolio
• Gather, document, and analyse business requirements related to sales enablement

About Our Client

We are looking for a Business Analyst to work on projects within our Digital, Commerce portfolio, bridging the gap between business needs and technical requirements on technology and reporting projects. You will collaborate with business experts and technology teams to identify & implement solutions to meet evolving business models. The Business Analyst will primarily focus on the Digital, Commerce portfolio but may also work across other projects within Digital or Commercial Technology.

Job Description

• Partner with Business Functions to translate business needs into benefits, project scope, and objectives aligned with strategic goals
• Act as a change agent for new capabilities delivered
• Support vendor selection activities by collating requirements and scoring criteria, aligning with business benefits
• Prepare and facilitate workshops, assimilate process content, identify knowledge gaps, set agendas, and create materials
• Work at various levels of detail, from high-level discussions to detailed requirements and test scripts
• Communicate requirements to data, solution leads, and development teams to develop solutions
• Uphold enterprise data and information principles in system and reporting solutions
• Visualize process changes and impacts with stakeholders to establish understanding and accountability
• Liaise with managers, project teams, and architects to govern scope, manage changes, and risks
• Identify synergies and dependencies across projects within Digital and wider IT portfolio
• Maintain and promote consistent Business Analysis methodology and practices

The Successful Applicant

• Effective communication skills in technical and business contexts
• Ability to build relationships with management and stakeholders
• Experience in eliciting and documenting requirements with quality deliverables
• Basic understanding of data architecture principles
• Basic understanding of user experience design principles
• Experience with programming languages like Python, SQL, Java
• Knowledge of current technologies and trends
• Strong critical thinking and logical reasoning skills
• Ability to work independently and on multiple projects
• Effective at managing challenges and communicating with technical teams
• Interpersonal and influencing skills to achieve results
• Excellent communication and presentation skills
• Familiarity with tools like JIRA and Confluence
• PMP certification is a plus
• Experience in Retail industry, especially with Digital or consumer-facing technologies

What's on Offer

We foster a creative, inclusive environment, committed to sustainability and community impact, aiming to develop the next generation of sustainable luxury, industry change, and community support.

Contact: Royce Chan

Quote job ref: JN-072025-6801436

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology and Engineering

Industries

• Information Services, Human Resources Services, Financial Services

Referrals increase your chances of interviewing at Michael Page by 2x

Get notified about new Business Analyst jobs in Central & Western District, Hong Kong SAR .

Wan Chai District, Hong Kong SAR 1 week ago

Sha Tin District, Hong Kong SAR 2 weeks ago

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Business Analyst - Sales Enablement, Retail & CRM

Join to apply for the Business Analyst - Sales Enablement, Retail & CRM role at Michael Page

Business Analyst - Sales Enablement, Retail & CRM

1 day ago Be among the first 25 applicants

Join to apply for the Business Analyst - Sales Enablement, Retail & CRM role at Michael Page

• Primarily focused on the Digital, Commerce portfolio
• Gather, document, and analyse business requirements related to sales enablement

About Our Client

We are looking for a Business Analyst to work on projects within our Digital, Commerce portfolio, bridging the gap between business needs and technical requirements on technology and reporting projects. You will collaborate with business experts and technology teams to identify & implement solutions to meet evolving business models. The Business Analyst will primarily focus on the Digital, Commerce portfolio but may also work across other projects within Digital or Commercial Technology.

Job Description

• Partner with Business Functions to translate business needs into benefits, project scope, and objectives aligned with strategic goals
• Act as a change agent for new capabilities delivered
• Support vendor selection activities by collating requirements and scoring criteria, aligning with business benefits
• Prepare and facilitate workshops, assimilate process content, identify knowledge gaps, set agendas, and create materials
• Work at various levels of detail, from high-level discussions to detailed requirements and test scripts
• Communicate requirements to data, solution leads, and development teams to develop solutions
• Uphold enterprise data and information principles in system and reporting solutions
• Visualize process changes and impacts with stakeholders to establish understanding and accountability
• Liaise with managers, project teams, and architects to govern scope, manage changes, and risks
• Identify synergies and dependencies across projects within Digital and wider IT portfolio
• Maintain and promote consistent Business Analysis methodology and practices

The Successful Applicant

• Effective communication skills in technical and business contexts
• Ability to build relationships with management and stakeholders
• Experience in eliciting and documenting requirements with quality deliverables
• Basic understanding of data architecture principles
• Basic understanding of user experience design principles
• Experience with programming languages like Python, SQL, Java
• Knowledge of current technologies and trends
• Strong critical thinking and logical reasoning skills
• Ability to work independently and on multiple projects
• Effective at managing challenges and communicating with technical teams
• Interpersonal and influencing skills to achieve results
• Excellent communication and presentation skills
• Familiarity with tools like JIRA and Confluence
• PMP certification is a plus
• Experience in Retail industry, especially with Digital or consumer-facing technologies

What's on Offer

We foster a creative, inclusive environment, committed to sustainability and community impact, aiming to develop the next generation of sustainable luxury, industry change, and community support.

Contact: Royce Chan

Quote job ref: JN-072025-6801436

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology and Engineering

Industries

• Information Services, Human Resources Services, Financial Services

Referrals increase your chances of interviewing at Michael Page by 2x

Get notified about new Business Analyst jobs in Central & Western District, Hong Kong SAR .

Wan Chai District, Hong Kong SAR 1 week ago

Sha Tin District, Hong Kong SAR 2 weeks ago

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Senior Business Analyst, Sales Enablement, Retail & CRM

Join to apply for the Senior Business Analyst, Sales Enablement, Retail & CRM role at Chow Tai Fook Jewellery Group

Senior Business Analyst, Sales Enablement, Retail & CRM

2 days ago Be among the first 25 applicants

Join to apply for the Senior Business Analyst, Sales Enablement, Retail & CRM role at Chow Tai Fook Jewellery Group

Direct message the job poster from Chow Tai Fook Jewellery Group

Talent Acquisition | Employer Branding | People Experience

About the Job:

As a Senior Business Analyst, you'll bridge business and technology, leading requirements gathering, process optimization, and stakeholder collaboration to deliver cutting-edge IT, AI, and cloud-based solutions for sales enablement and global e-commerce growth. If you're passionate about analyzing business needs, leveraging cloud tech, and driving digital transformation, this is your chance to make an impact!

Key Responsibilities:

• Requirements Gathering: Collaborate with stakeholders to define business needs and translate them into technical requirements for digital tools like the Experience App and Product Search.
• AI and Cloud Solutions: Support the integration of AI features (e.g., personalized recommendations, predictive inventory, smart chatbots) and cloud-based infrastructure (e.g., AWS, AliCloud, GCP) to enhance scalability and user experience.
• Omnichannel Optimization: Drive analysis and optimization of the OmniHub platform, ensuring seamless integration of inventory, product data, and AI-driven analytics hosted on cloud platforms for global marketplaces.
• Process Improvement: Analyze and streamline business processes, leveraging cloud technology and AI to boost operational efficiency and scalability.
• Stakeholder Collaboration: Partner with cross-functional teams (IT, data, operations) and vendors to align on project goals, ensuring high-quality digital and cloud-based delivery.
• Project Support: Facilitate end-to-end delivery of digital projects, from requirements to deployment, ensuring alignment with business objectives and global scalability using cloud infrastructure.

Requirements:

• 3+ years in business analysis, digital delivery, or sales enablement roles.
• Proven success in gathering requirements and driving e-commerce or retail tech projects.
• Experience with omnichannel platforms, AI (e.g., ML, NLP), or cloud platforms (e.g., AWS, Azure, Google Cloud) is a strong advantage.
• Familiarity with e-commerce platforms (e.g., Salesforce Commerce Cloud, Shopify, Magento) and API integrations (RESTful, GraphQL).
• Knowledge of eCommerce systems, basic programming (e.g., Python, SQL), and cloud technologies (e.g., AWS, AliCloud, GCP) is a plus.
• Figma experience for simple prototyping or designing user interfaces is highly valued.
• Exceptional analytical and stakeholder management skills.
• Strong communicator, able to bridge business and technical teams.
• Thrives in fast-paced, innovative environments.
• Fluent in English; additional languages a plus for global markets.

We offer excellent career opportunities, attractive remuneration package & benefits to the right candidate. Interested parties please apply by clicking "Apply Now" with a full resume stating the latest and expected salary.

All information collected will be used for recruitment purposes only.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Retail Luxury Goods and Jewelry and Retail

Referrals increase your chances of interviewing at Chow Tai Fook Jewellery Group by 2x

Get notified about new Business Analyst jobs in Hong Kong, Hong Kong SAR .

Wan Chai District, Hong Kong SAR 1 week ago

Sha Tin District, Hong Kong SAR 2 weeks ago

Business Analyst / Project Manager, Finance Technology Business Analyst (Product Control or Risk background) Digital Business Analyst - Banking (Up to 35K/mth) Business Analyst Intern - Business Management (3 months full time)

Kwun Tong District, Hong Kong SAR 1 month ago

Senior Business Analyst (Post Trade / Middle Office / Back Office) Business Analyst, Life Insurance (12 month contract)

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4 days ago Be among the first 25 applicants

Direct message the job poster from Plaza Premium Group

Associate Director, Talent Acquisition at Plaza Premium Group specializing in niche talent acquisition.

Come Join our Family Today!

Together, We Make Travel Better!

What you’ll be doing:

• Support and ensure successful onboarding of clients following each sales closure, with a strong focus on ensuring the contracting process is successfully executed.
• Collaborate with various internal departments and clients to provide a seamless transition for clients from sales to service delivery.
• Take ownership of client feedback and issue resolution to ensure high levels of satisfaction and long-term retention.

Client Onboarding and Support

• Ensure the contracting process is successfully executed.
• Coordinate with sales, legal, finance, IT, and operations teams to ensure a smooth onboarding process for new clients.
• Develop and implement onboarding plans tailored to each client's needs and requirements.
• Provide training and support to clients on the use of Meet & Greet services and related products.
• Address client inquiries and resolve any issues that arise during the onboarding process

Relationship Management

• Build and maintain strong relationships with clients at working level to ensure their satisfaction and retention.
• Managing customer feedback and issue resolution
• Assist the sales team in closing deals by providing product information and addressing client concerns.
• Prepare and deliver presentations, product demonstrations, and webinars to showcase the benefits of Meet & Greet services.
• Support in deal negotiations and contract discussions with clients to ensure smooth implementation.

Data Analysis and Reporting

• Track and analyze client onboarding data, conversion rates, and feedback.
• Prepare regular reports and presentations to evaluate onboarding performance and suggest actionable strategies for improvement.

Collaboration and Coordination

• Coordinate with marketing, group operations, global sales support, global call center team, and local sales teams to ensure a seamless client experience.
• Collaborate on promotional campaigns, product launches, and client retention initiatives.

About you:

• Degree in Hospitality Management, Business Administration or related discipline.
• Practical working experience within tourism industry.
• Relevant experience in the travel industry and knowledge of Meet & Greet or Airport operations will be an advantage.
• Advanced Excel, PowerPoint, Word and use of Graphs to interpret data. Marco knowledge would be an advantage.
• Excellent organization and planning skills
• Strong analytical skills
• Self-motivated, ability to work accurately and effectively under pressure
• Strong in spoken and written English and Mandarin.

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Industries Food and Beverage Services and Hotels and Motels

Referrals increase your chances of interviewing at Plaza Premium Group by 2x

Get notified about new Sales Support Administrator jobs in Hong Kong, Hong Kong SAR .

Central & Western District, Hong Kong SAR 5 days ago

Administrative Officer – Executive & Personal Support (Lam Tsuen) (Up To $24k) Officer, Project Administration (Ref: SMD224/25, 10546) Business Support/ Assistant, Corporate Finance Department

Central & Western District, Hong Kong SAR 9 months ago

Senior Executive Assistant/Executive Assistant (at the rank of Clerk I/II) (2 posts)

Wan Chai District, Hong Kong SAR 4 days ago

Central & Western District, Hong Kong SAR 9 months ago

Administrator - Policy, Registration and Oversight (Contract) Senior Executive Assistant / Executive Assistant (at the rank of Clerk I/II)

Central & Western District, Hong Kong SAR 9 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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4 days ago Be among the first 25 applicants

Direct message the job poster from Plaza Premium Group

Associate Director, Talent Acquisition at Plaza Premium Group specializing in niche talent acquisition.

Come Join our Family Today!

Together, We Make Travel Better!

What you’ll be doing:

• Support and ensure successful onboarding of clients following each sales closure, with a strong focus on ensuring the contracting process is successfully executed.
• Collaborate with various internal departments and clients to provide a seamless transition for clients from sales to service delivery.
• Take ownership of client feedback and issue resolution to ensure high levels of satisfaction and long-term retention.

Client Onboarding and Support

• Ensure the contracting process is successfully executed.
• Coordinate with sales, legal, finance, IT, and operations teams to ensure a smooth onboarding process for new clients.
• Develop and implement onboarding plans tailored to each client's needs and requirements.
• Provide training and support to clients on the use of Meet & Greet services and related products.
• Address client inquiries and resolve any issues that arise during the onboarding process

Relationship Management

• Build and maintain strong relationships with clients at working level to ensure their satisfaction and retention.
• Managing customer feedback and issue resolution
• Assist the sales team in closing deals by providing product information and addressing client concerns.
• Prepare and deliver presentations, product demonstrations, and webinars to showcase the benefits of Meet & Greet services.
• Support in deal negotiations and contract discussions with clients to ensure smooth implementation.

Data Analysis and Reporting

• Track and analyze client onboarding data, conversion rates, and feedback.
• Prepare regular reports and presentations to evaluate onboarding performance and suggest actionable strategies for improvement.

Collaboration and Coordination

• Coordinate with marketing, group operations, global sales support, global call center team, and local sales teams to ensure a seamless client experience.
• Collaborate on promotional campaigns, product launches, and client retention initiatives.

About you:

• Degree in Hospitality Management, Business Administration or related discipline.
• Practical working experience within tourism industry.
• Relevant experience in the travel industry and knowledge of Meet & Greet or Airport operations will be an advantage.
• Advanced Excel, PowerPoint, Word and use of Graphs to interpret data. Marco knowledge would be an advantage.
• Excellent organization and planning skills
• Strong analytical skills
• Self-motivated, ability to work accurately and effectively under pressure
• Strong in spoken and written English and Mandarin.

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Industries Food and Beverage Services and Hotels and Motels

Referrals increase your chances of interviewing at Plaza Premium Group by 2x

Get notified about new Sales Support Administrator jobs in Hong Kong, Hong Kong SAR .

Central & Western District, Hong Kong SAR 5 days ago

Administrative Officer – Executive & Personal Support (Lam Tsuen) (Up To $24k) Officer, Project Administration (Ref: SMD224/25, 10546) Business Support/ Assistant, Corporate Finance Department

Central & Western District, Hong Kong SAR 9 months ago

Senior Executive Assistant/Executive Assistant (at the rank of Clerk I/II) (2 posts)

Wan Chai District, Hong Kong SAR 4 days ago

Central & Western District, Hong Kong SAR 9 months ago

Administrator - Policy, Registration and Oversight (Contract) Senior Executive Assistant / Executive Assistant (at the rank of Clerk I/II)

Central & Western District, Hong Kong SAR 9 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Sales Training and Enablement Manager (Native Mandarin-based HK or Singapore)

Our client is a Global IT Vendor. They are seeking for a Sales Enablement Manager, based in Hong Kong, to drive and deliver sales training and global enablement across APAC region.

Responsibilities

• Drive, support, and execute global enablement programs that are rolled out into APAC region
• Identify training needs, evaluate training curriculum, customize content, and deliver Training across APAC region
• Deliver one or one or classroom trainings and manage multiple corporate learning projects
• Provide APAC sales with the tools, skills, and knowledge to improve field’s capability to position the company’s differentiated value to customers
• Use highly innovative approach to enable new frontiers to help sales to reach their full potentials

Requirements:

• Bachelor’s degree in any disciplines
• At least 5 years of experience in sales training and enablement with successful track record in executing advanced sales training and enablement programs
• Able to conduct needs analysis; develop, implement, and evaluate wide range of training curricula
• Exposure to Cloud or Software Sales environment
• Excellent stand up training delivery and classroom facilitation skills
• Creative, Passionate, Independent, Positive attitude with strong problem solving skills
• Excellent communications skills in delivering complex concepts concisely in both English and Chinese (Native Mandarin)

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Sales Training and Enablement Manager (Native Mandarin-based HK or Singapore)

Our client is a Global IT Vendor. They are seeking for a Sales Enablement Manager, based in Hong Kong, to drive and deliver sales training and global enablement across APAC region.

Responsibilities

• Drive, support, and execute global enablement programs that are rolled out into APAC region
• Identify training needs, evaluate training curriculum, customize content, and deliver Training across APAC region
• Deliver one or one or classroom trainings and manage multiple corporate learning projects
• Provide APAC sales with the tools, skills, and knowledge to improve field’s capability to position the company’s differentiated value to customers
• Use highly innovative approach to enable new frontiers to help sales to reach their full potentials

Requirements:
• Bachelor’s degree in any disciplines
• At least 5 years of experience in sales training and enablement with successful track record in executing advanced sales training and enablement programs
• Able to conduct needs analysis; develop, implement, and evaluate wide range of training curricula
• Exposure to Cloud or Software Sales environment
• Excellent stand up training delivery and classroom facilitation skills
• Creative, Passionate, Independent, Positive attitude with strong problem solving skills
• Excellent communications skills in delivering complex concepts concisely in both English and Chinese (Native Mandarin)

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The Business Dev Lead Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
**Responsibilities:**
+ Proactively build trusted and productive relationships within our bank assessment areas to promote and generate business to meet and exceed goals.
+ Facilitate, promote, and administer financial education, seminars and outreach efforts to generate business.
+ Provide technical training on lending programs/products to external relationship partners and to internal partners team on
+ Manage and cultivate relationships with external clients to increase lending penetration in bank assessment areas.
+ Works closely with leadership in support of new business development efforts. This role emphasizes planning, organizing, researching, and responding to retail private label and co-brand opportunities in a uniform manner.
+ Support strategic planning process for business development
+ Perform deep dive research of new business prospects to include company research, financial analysis, deal background/history, value proposition, etc.
+ Assemble business plans for high priority prospects (competitive landscape, SWOT, differentiation strategy, detailed prospecting plan and resource requirements) and maintain business plan tracking and adherence.
+ Coordinate market research requests/activities for prospects, to include brand data analytics and mystery shopping.
+ Prepare prospect meeting presentations (including ordering and managing creative process, deck production).
+ Perform prospect and pipeline tracking duties.
+ Build, monitor and continuously refresh prospect database.
+ Create monthly retailer performance dashboard for key prospects and existing clients - and proactively share insights with Business Development and Partner Management teams.
+ Assist in coordination across other Citi business units in support of new business.
+ Responsible for scheduling deal meetings (internal), coordinating logistics for external meetings, and maintaining calendar of activities
+ Develop specific business plans, including closed loan goals, for each product and program sponsored and managed.
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Qualifications:**
+ 6-10 years relevant experience
+ Previous banking experience preferred
+ Demonstrated leadership skills, build effective working relationships with bank partners, relationship management
+ Exceptional consulting and presentation skills; ability to probe and listen to help clarify inquiries, gather and prese
**Education:**
+ Bachelor's/University degree, Master's degree preferred
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**Job Family Group:**
Consumer Sales
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**Job Family:**
Consumer Business Development
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**Time Type:**
Full time
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.