220 Sales Services jobs in Hong Kong

Join to apply for the Client Services Executive role at UOB Kay Hian

6 months ago Be among the first 25 applicants

Join to apply for the Client Services Executive role at UOB Kay Hian

We are the largest Singaporean stockbroker by both market capitalisation and size of sales-force, with an extensive foothold in the regional and global markets. We are looking for qualified individuals to join us.

Responsibilities

• Maintain long-term relationships with high-net-worth clients.
• Identify clients’ investment needs and provide relevant product information and services.
• Provide customer service and handle client inquiries in a professional manner.
• Execute and manage orders for global equities, e.g., HK, US.
• Handle account openings.
  
  

• SFC or HKMA license Type 1 & 2 holder with at least 5 years of relevant experience from brokerage firms or private banks.
• Good command of both spoken and written English and Chinese, including Mandarin.
• Proficient in computer applications such as Word and Excel.
• Strong interpersonal and communication skills.
  
  

• Seniority level Mid-Senior level

• Employment type Other

• Job function Finance

Referrals increase your chances of interviewing at UOB Kay Hian by 2x

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Kowloon City District, Hong Kong SAR 3 days ago

Central, Hong Kong SAR HK$300,000.00-HK$360,000.00 2 weeks ago

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Join to apply for the Client Services Officer role at Christie's .

The Client Services Officer represents Christie’s to clients and the general public. She/he will be the first point of contact for our company, providing exceptional customer service to clients, visitors, and employees at Christie’s counter. This role involves managing the front of house, back of house support such as handling administrative tasks, and ensuring the smooth operation of daily activities.

Responsibilities include but are not limited to:

• Handling client inquiries across all communication channels, including view/auction information, condition reports, sale results, and bidding matters.
• Providing general information about Christie’s and upcoming sales.
• Assisting in gathering and recording client feedback and survey responses.
• Coordinating with back-office staff for client visits and ensuring a comfortable meeting environment.
• Maintaining records of sales and coordinating with Accounts on payments.
• Supporting onsite at Hong Kong Sales and special events.
• Managing signage, posters, and displays in public spaces.
• Handling client registrations and creating accounts on COS.
• Managing bids/registrations across channels and following AML and credit procedures.
• Handling post-sale inquiries related to payments and shipping.

The Candidate should have:

• BA/BS degree and/or 1-2 years of client service experience.
• Ability to reflect Christie’s standards professionally.
• Excellent communication skills in Cantonese, Mandarin, and English.
• Strong organizational skills, ability to multitask, and work flexible hours including evenings and weekends.
• Proficiency in IT and Christie’s systems.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Finance and Sales
• Industries: Retail, Luxury Goods, Jewelry

Join to apply for the Client Services Executive role at UOB Kay Hian

6 months ago Be among the first 25 applicants

Join to apply for the Client Services Executive role at UOB Kay Hian

We are the largest Singaporean stockbroker by both market capitalisation and size of sales-force, with an extensive foothold in the regional and global markets. We are looking for qualified individuals to join us.
Responsibilities

• Maintain long-term relationships with high-net-worth clients.
• Identify clients’ investment needs and provide relevant product information and services.
• Provide customer service and handle client inquiries in a professional manner.
• Execute and manage orders for global equities, e.g., HK, US.
• Handle account openings.
  

• SFC or HKMA license Type 1 & 2 holder with at least 5 years of relevant experience from brokerage firms or private banks.
• Good command of both spoken and written English and Chinese, including Mandarin.
• Proficient in computer applications such as Word and Excel.
• Strong interpersonal and communication skills.
  

• Seniority level Mid-Senior level

• Employment type Other

• Job function Finance

Referrals increase your chances of interviewing at UOB Kay Hian by 2x

Get notified about new Client Services Executive jobs in Hong Kong SAR .

Kowloon City District, Hong Kong SAR 3 days ago

Central, Hong Kong SAR HK$300,000.00-HK$360,000.00 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

RESPONSIBILITIES

Strategy

• The role assists Relationship Managers ("RM") in delivering business results through providing quality information flow plus banking and investments services to clients, and in advising on and executing transactions. He/she plays a significant role in fulfilling and maintaining all necessary internal control, risk governance, compliance policy, client communication and profiles in order to prevent operational risk event and meet regulators' requirement & standard.

Business

• Provide comprehensive client support services to RMs in executing a broad range of banking and investment transactions for Private Banking clients
• Provide concise and relevant information flow and execute all client transactional and administrative needs accurately and on a timely basis
• Handle and resolve day-to-day queries from clients, RMs on transactional activity, operations, systems, account re-balancing processes etc.
• Support RMs to complete sales documentation and related processes (e.g. client profiling / KYC diligence) and input such information together with deal information into data capture and / or transaction processing systems.
• Assist RMs in preparing Business Credit Application, financial review documentation and other customer correspondence as and when required.
• Support RMs in attending to and following up on customer service issues with clients and internal departments, and in all cases report and escalate customer complaints to management in accordance with established procedures. Failure to report and escalate complaints will result in disciplinary action
  

Processes

• Handle and ensure client document and reporting comply with internal process standards.
• Ensure full awareness of and adherence to the policy and procedures e.g. credit policy and operation procedures

Risk Management

• To comply with all applicable money laundering prevention procedures and, in particular, highlight suspicious activities/behaviour of clients and staff e.g. account irregularities and alert TL/CA of the suspicious transactions on a timely basis.
• Fully compliant with regulations and Group policies and guidelines, and be able to highlight, mitigate and protect the bank against credit, legal, documentation, repetition and other risks; to conduct business at all times in a compliance-conscious manner and alert to the potential risks of money laundering and other undesirable transactions/activity during and after client on-boarding process.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• RM, RM Team Leader, Senior Client Partner, Market Head, CSM Team Leaders, Head of Client Services and Change Delivery, Operations, COO Office

Qualification

• HKMA Relevant Individual Type 1

Role Specific Technical Competencies

• Client Service Experience in Banking Industry
• General Banking Knowledge
• Investment and Product Knowledge
• Communication Skill
• Language - English & Mandarin/Cantonese
• Knowledge of Banking Practices and Regulations
  

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

RESPONSIBILITIES

Strategy

• The role assists Relationship Managers ("RM") in delivering business results through providing quality information flow plus banking and investments services to clients, and in advising on and executing transactions. He/she plays a significant role in fulfilling and maintaining all necessary internal control, risk governance, compliance policy, client communication and profiles in order to prevent operational risk event and meet regulators' requirement & standard.

Business

• Provide comprehensive client support services to RMs in executing a broad range of banking and investment transactions for Private Banking clients
• Provide concise and relevant information flow and execute all client transactional and administrative needs accurately and on a timely basis
• Handle and resolve day-to-day queries from clients, RMs on transactional activity, operations, systems, account re-balancing processes etc.
• Support RMs to complete sales documentation and related processes (e.g. client profiling / KYC diligence) and input such information together with deal information into data capture and / or transaction processing systems.
• Assist RMs in preparing Business Credit Application, financial review documentation and other customer correspondence as and when required.
• Support RMs in attending to and following up on customer service issues with clients and internal departments, and in all cases report and escalate customer complaints to management in accordance with established procedures. Failure to report and escalate complaints will result in disciplinary action
  

Processes

• Handle and ensure client document and reporting comply with internal process standards.
• Ensure full awareness of and adherence to the policy and procedures e.g. credit policy and operation procedures

Risk Management

• To comply with all applicable money laundering prevention procedures and, in particular, highlight suspicious activities/behaviour of clients and staff e.g. account irregularities and alert TL/CA of the suspicious transactions on a timely basis.
• Fully compliant with regulations and Group policies and guidelines, and be able to highlight, mitigate and protect the bank against credit, legal, documentation, repetition and other risks; to conduct business at all times in a compliance-conscious manner and alert to the potential risks of money laundering and other undesirable transactions/activity during and after client on-boarding process.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• RM, RM Team Leader, Senior Client Partner, Market Head, CSM Team Leaders, Head of Client Services and Change Delivery, Operations, COO Office

Qualification

• HKMA Relevant Individual Type 1

Role Specific Technical Competencies

• Client Service Experience in Banking Industry
• General Banking Knowledge
• Investment and Product Knowledge
• Communication Skill
• Language - English & Mandarin/Cantonese
• Knowledge of Banking Practices and Regulations
  

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

3 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world’s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,300+ employees located across eleven offices.

Job Description

What you’ll do

As an Associate, you’ll spend much of your time on the phone, tracking down experts, building relationships with them and persuading them to speak to our clients. Ultimately, it’s about finding out whether they’re the right fit for our clients’ needs, and whether they know the answers to the questions our clients want to ask.

Then, you’ll set up consultations between our clients and the experts you find and negotiate the terms of each meeting. All while continuing to develop and strengthen the relationships you create.

It’s exciting, fast-paced, deadline-driven, and results-oriented - and you’ll focus on delivering the highest standards of service as you take on multiple projects at once. But there’ll also be lots of opportunities to focus on yourself too, and we’ll support you with all the training, learning and development you need to progress and grow into your role - and beyond.

We're a business that supports the investment industry - so it makes sense that we also invest in our people, too.

Qualifications

What you’ll need

Native in Japanese and fluent in English.

Of course, brilliant communication skills - especially using the phone - are essential.

We’re looking for strong academic credentials, or a proven background in a customer focused role. You’ll be looking to build your expertise in client engagement, influencing, negotiation, project management and stakeholder management - or you’ll be looking to build on your existing knowledge in these areas. But either way, you’ll need to be the kind of person who thrives in a hands-on, high-performance role where results matter.

Attention to detail and an ability to work under pressure are just as important, and you’ll more than feel at home in a culture that’s built on feedback, open communication, continuous learning and winning as a team.

Above all, you’ll have what it takes to exceed our clients’ expectations with every call you make, every consultation you arrange, and every contract you impact.

Additional Information

What our people love about being Associates in Japanese Team:

• Being surrounded by people they not only enjoy working with, but who also challenge and support them.
• Partnering firsthand with the leading investors and strategy consulting firms in the world and being privy to their thought process with all the learning this leads to
• Building their career in business on a foundation of problem-solving, communication and commercial skills
• Living by “great minds think differently” in a diverse and inclusive team.
  
  

• Competitive base salary of HKD 300,000 annually with access to our bonus scheme
• Vacation: 15 days (which increases to 20 days after 2 years of service)
• Learning: personal development allowance of HKD 9,800 per year, which can be used for any learning programs you feel would be beneficial for you
• Health and wellbeing: private medical insurance, Modern Health to focus on mental health. Supplementary housing allowance
• Future and family: pension scheme and vitality private medical insurance
• Flexibility: 2 annual volunteer days, 2 personal days, Work from Anywhere program, and flex days, offered at the company’s discretion and subject to annual review
• Social: weekly optional social gatherings, daily breakfast and snacks, social events
• We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application.

• Seniority level Entry level

• Employment type Full-time

• Job function Business Development

Referrals increase your chances of interviewing at Third Bridge Group Limited by 2x

Kowloon City District, Hong Kong SAR 58 minutes ago

Wan Chai District, Hong Kong SAR 2 weeks ago

Sha Tin District, Hong Kong SAR 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Direct message the job poster from Third Bridge Group Limited

Company Description

Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world’s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,300+ employees located across eleven offices.

Job Description

What you’ll do

As an Associate, you’ll spend much of your time on the phone, tracking down experts, building relationships with them and persuading them to speak to our clients. Ultimately, it’s about finding out whether they’re the right fit for our clients’ needs, and whether they know the answers to the questions our clients want to ask.

Then, you’ll set up consultations between our clients and the experts you find and negotiate the terms of each meeting. All while continuing to develop and strengthen the relationships you create.

It’s exciting, fast-paced, deadline-driven, and results-oriented - and you’ll focus on delivering the highest standards of service as you take on multiple projects at once. But there’ll also be lots of opportunities to focus on yourself too, and we’ll support you with all the training, learning and development you need to progress and grow into your role - and beyond.

We're a business that supports the investment industry - so it makes sense that we also invest in our people, too.

Qualifications

What you’ll need

Native in Korean and fluent in English.

Of course, brilliant communication skills - especially using the phone - are essential.

We’re looking for strong academic credentials, or a proven background in a customer-focused role. You’ll be looking to build your expertise in client engagement, influencing, negotiation, project management and stakeholder management - or you’ll be looking to build on your existing knowledge in these areas. But either way, you’ll need to be the kind of person who thrives in a hands-on, high-performance role where results matter.

Attention to detail and an ability to work under pressure are just as important, and you’ll more than feel at home in a culture that’s built on feedback, open communication, continuous learning and winning as a team.

Above all, you’ll have what it takes to exceed our clients’ expectations with every call you make, every consultation you arrange, and every contract you impact.

Additional Information

What our people love about being Associates in Korean Team:

• Being surrounded by people they not only enjoy working with, but who also challenge and support them.
• Partnering firsthand with the leading investors and strategy consulting firms in the world and being privy to their thought process with all the learning this leads to
• Building their career in business on a foundation of problem-solving, communication and commercial skills
• Living by “great minds think differently” in a diverse and inclusive team.

Thrive at Third Bridge!

The starting Associate pay places you in the top 30% of graduate salaries across industries, and it is complemented with an uncapped bonus commensurate with target achievement. You can expect clear performance goals and to be recognized for your contributions. After ~2 years of strong results you could transition from being an individual contributor to managing your own team and P&L - a huge career milestone. Depending on your aspirations, you could also progress to a role in Sales, Product, or opportunities across our organization.

We ensure every team member is able to bring their best self to work as well as in their lives outside - take a look at our benefits :

• Salary: Average annual salary of HKD 300,000-HKD 500,000 (including +20% uncapped bonus, which increases upon performance)
• Vacation : 15 days (which increases to 20 days after 2 years of service)
• Learning : personal development allowance of HKD 9,800 per year, which can be used for any learning programs you feel would be beneficial for you
• Health and wellbeing : private medical insurance, Modern Health to focus on mental health. Supplementary housing allowance
• Flexibility : work from anywhere for one month per year, 2 annual volunteer days , 2 personal days when life throws you a curveball and 'Summer Fridays'
• Rewards : get points through our colleague-to-colleague recognition program to spend on hotels, gift cards, donations to charity and more
• Social : weekly optional social gatherings, daily breakfast and snacks, social events

The successful candidate must, by the start of the employment, have permission to work in the country they are applying.

We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application.

• Seniority level Associate

• Employment type Full-time

• Job function Information Technology
• Industries Information Services

Referrals increase your chances of interviewing at Third Bridge Group Limited by 2x

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Central & Western District, Hong Kong SAR 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

1. Responsible for providing overall administrative support to the corporate banking business.
2. Coordinate with corporate clients and handle inquiries to assist the relationship management team.
3. Handle corporate account opening, remittance, anti-money laundering, and ensure daily operations are in compliance.

1. Degree holder or above in Business Administration or equivalent qualifications at HKQF level 5.
2. Minimum 1 year’s experience in corporate banking business.
3. Familiar with MS Office applications and Chinese word processing.
4. High language proficiency in both English and Chinese; fluency in Putonghua is a must.

Candidates with more experience will be considered as Assistant Client Services Manager.

We offer attractive remuneration packages to the right candidates. Please send your full resume with expected salary to The Human Resources Manager, Bank of Communications Co., Ltd., 10/F, Bank of Communications Tower, 231-235 Gloucester Road, Wan Chai, Hong Kong , or fax to 2838 9209 , or by clicking Apply Now .

Data held by the Bank relating to employment applications will be kept confidential and used only for consideration of applications. The bank may also refer suitable applicants to other vacancies within the Group. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise. A copy of the Personal Information Collection Statement is available upon request.

3 days ago Be among the first 25 applicants

Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world’s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,300+ employees located across eleven offices.

Job Description

What you’ll do

As an Associate, you’ll spend much of your time on the phone, tracking down experts, building relationships with them and persuading them to speak to our clients. Ultimately, it’s about finding out whether they’re the right fit for our clients’ needs, and whether they know the answers to the questions our clients want to ask.

Then, you’ll set up consultations between our clients and the experts you find and negotiate the terms of each meeting. All while continuing to develop and strengthen the relationships you create.

It’s exciting, fast-paced, deadline-driven, and results-oriented - and you’ll focus on delivering the highest standards of service as you take on multiple projects at once. But there’ll also be lots of opportunities to focus on yourself too, and we’ll support you with all the training, learning and development you need to progress and grow into your role - and beyond.

We're a business that supports the investment industry - so it makes sense that we also invest in our people, too.

Qualifications

What you’ll need

Native in Korean and fluent in English.

Of course, brilliant communication skills - especially using the phone - are essential.

We’re looking for strong academic credentials, or a proven background in a customer focused role. You’ll be looking to build your expertise in client engagement, influencing, negotiation, project management and stakeholder management - or you’ll be looking to build on your existing knowledge in these areas. But either way, you’ll need to be the kind of person who thrives in a hands-on, high-performance role where results matter.

Attention to detail and an ability to work under pressure are just as important, and you’ll more than feel at home in a culture that’s built on feedback, open communication, continuous learning and winning as a team.

Above all, you’ll have what it takes to exceed our clients’ expectations with every call you make, every consultation you arrange, and every contract you impact.

Additional Information

What our people love about being Associates in Korean Team:

• Being surrounded by people they not only enjoy working with, but who also challenge and support them.
• Partnering firsthand with the leading investors and strategy consulting firms in the world and being privy to their thought process with all the learning this leads to
• Building their career in business on a foundation of problem-solving, communication and commercial skills
• Living by “great minds think differently” in a diverse and inclusive team.
  
  

• Salary: Average annual salary of HKD 300,000-HKD 500,000 (including +20% uncapped bonus, which increases upon performance)
• Vacation: 15 days (which increases to 20 days after 2 years of service)
• Learning: personal development allowance of HKD 9,800 per year, which can be used for any learning programs you feel would be beneficial for you
• Health and wellbeing: private medical insurance, Modern Health to focus on mental health. Supplementary housing allowance
• Flexibility: 2 annual volunteer days, 2 personal days, Work from Anywhere program, and flex days, offered at the company’s discretion and subject to annual review.
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Business Development

Referrals increase your chances of interviewing at Third Bridge Group Limited by 2x

Kowloon City District, Hong Kong SAR 2 weeks ago

Sha Tin District, Hong Kong SAR 1 week ago

Hong Kong, Hong Kong SAR HK$18,000.00-HK$21,000.00 1 week ago

Sha Tin District, Hong Kong SAR 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.