201 Sales Supervisor jobs in Hong Kong
Sales Supervisor
Posted 10 days ago
Job Viewed
Job Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
Responsibilities:
- Act as a Brand Ambassador to deliver excellent customer service and build long-term client relationships
- Consistently uphold our cultural ethos and deliver service excellence for the purpose of exceeding sale objectives
- Lead, coach, and develop a team of sales associates to meet or exceed sales targets
- Ensure the sales floor is visually appealing and merchandised according to Ralph Lauren brand standards
- Resolve customer concerns and escalated issues promptly and professionally
- Collaborate with store management to execute sales strategies and promotions
- Support inventory management, including receiving shipments and conducting regular stock counts
- Ensure compliance with company policies and procedures
Requirements:
- Minimum 3 years of retail supervisory experience, with at least 1 year within a high volume luxury retail environment
- Passionate about fashion and able to deliver high-standard service to our customers
- Excellent interpersonal and customer service skills with an energetic, pleasant and outgoing personality
- Strong leadership skills with the ability to inspire and develop talent
- Proven track record of meeting or exceeding sales targets
- Strong communication and interpersonal skills
- Enthusiasm and ability to build and maintain an environment which projects a high level of taste and sophistication consistent with RL’s lifestyle philosophy
- Positive attitudes and passion for developing a career in the retail industry
We offer:
- Attractive salary package with double pay, monthly commission and incentive
- 8 rest days per month plus 17 public holidays per year
- 15 - 17 days annual leave (12-14 days annual leaves + 3 days special leaves)
- Full paid marriage leave, maternity or paternity leave
- Medical & Life Insurance, Dental benefits
- Comprehensive training and good career development opportunities
Sales Supervisor
Posted 24 days ago
Job Viewed
Job Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
Responsibilities:
- Act as a Brand Ambassador to deliver excellent customer service and build long-term client relationships
- Consistently uphold our cultural ethos and deliver service excellence for the purpose of exceeding sale objectives
- Lead, coach, and develop a team of sales associates to meet or exceed sales targets
- Ensure the sales floor is visually appealing and merchandised according to Ralph Lauren brand standards
- Resolve customer concerns and escalated issues promptly and professionally
- Collaborate with store management to execute sales strategies and promotions
- Support inventory management, including receiving shipments and conducting regular stock counts
- Ensure compliance with company policies and procedures
Requirements:
- Minimum 3 years of retail supervisory experience, with at least 1 year within a high volume luxury retail environment
- Passionate about fashion and able to deliver high-standard service to our customers
- Excellent interpersonal and customer service skills with an energetic, pleasant and outgoing personality
- Strong leadership skills with the ability to inspire and develop talent
- Proven track record of meeting or exceeding sales targets
- Strong communication and interpersonal skills
- Enthusiasm and ability to build and maintain an environment which projects a high level of taste and sophistication consistent with RL’s lifestyle philosophy
- Positive attitudes and passion for developing a career in the retail industry
We offer:
- Attractive salary package with double pay, monthly commission and incentive
- 8 rest days per month plus 17 public holidays per year
- 15 - 17 days annual leave (12-14 days annual leaves + 3 days special leaves)
- Full paid marriage leave, maternity or paternity leave
- Medical & Life Insurance, Dental benefits
- Comprehensive training and good career development opportunities
Team Lead, Sales - SWTFG (Supervisor)
Posted 10 days ago
Job Viewed
Job Description
We are looking for a proactive and dynamic people manager to join as our Team Lead, Sales. You will be the primary conduit between the Product Sales Manager, the Regional merchant team, the product brands and the customers. You will supervise, mentor and develop a cross‐functional sales team, and foster a service environment to create the luxury service experience for our customers. You will demonstrate the ability to lead and role model our highest standard of service quality.
Enhance Selling and the Customer Experience
- Assist the Product Sales Manager(PSM) to drive sales; work with the PSM on ways to increase team productivity
- Partner with the Platinum Services team to enhance the customer experience
Team Management
- Ensure your team has clear goals and objectives which remain focused on the customer experience and productivity targets
- Supervise sales floor; manage team visibility on the shop floor for optimal staffing and floor coverage
- Liaise with the Assistant General Manager (AGM) Sales on staff coverage and job duty scheduling needs
- Encourages team to meet or exceed location sales & profitability targets; be a role model on desired sales behavior
Product Management
- Maintain high standard of product and brand knowledge among your team
- Maintain floor presentation to meet or exceed brand and DFS requirements
- Provide feedback to PSM when supporting the development and execution of merchandise strategy, e.g. promotions, seasonal buys, etc. as required
- Set and maintain appropriate Presentation Stock (PS) levels
- Degree or an equivalent combination of education; or work experience sufficient to successfully perform the essential tasks of the role
- 1 – 2 years’ experience in the luxury detail; team leadership experience within retail or service industry preferred
- Strong interpersonal skills and be able to work well with people at various levels
- Possess an outgoing and assertive personality, with a desire to lead and inspire their teams
- Possess a passion for the brands and products you represent
- Good communication skill, both spoken and written
At LVMH, people make the difference in the art of crafting dreams.
#J-18808-Ljbffr Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.Team Lead, Sales - SWTFG (Supervisor)
Posted 1 day ago
Job Viewed
Job Description
We are looking for a proactive and dynamic people manager to join as our Team Lead, Sales. You will be the primary conduit between the Product Sales Manager, the Regional merchant team, the product brands and the customers. You will supervise, mentor and develop a cross‐functional sales team, and foster a service environment to create the luxury service experience for our customers. You will demonstrate the ability to lead and role model our highest standard of service quality.
Enhance Selling and the Customer Experience
- Assist the Product Sales Manager(PSM) to drive sales; work with the PSM on ways to increase team productivity
- Partner with the Platinum Services team to enhance the customer experience
Team Management
- Ensure your team has clear goals and objectives which remain focused on the customer experience and productivity targets
- Supervise sales floor; manage team visibility on the shop floor for optimal staffing and floor coverage
- Liaise with the Assistant General Manager (AGM) Sales on staff coverage and job duty scheduling needs
- Encourages team to meet or exceed location sales & profitability targets; be a role model on desired sales behavior
Product Management
- Maintain high standard of product and brand knowledge among your team
- Maintain floor presentation to meet or exceed brand and DFS requirements
- Provide feedback to PSM when supporting the development and execution of merchandise strategy, e.g. promotions, seasonal buys, etc. as required
- Set and maintain appropriate Presentation Stock (PS) levels
- Degree or an equivalent combination of education; or work experience sufficient to successfully perform the essential tasks of the role
- 1 – 2 years’ experience in the luxury detail; team leadership experience within retail or service industry preferred
- Strong interpersonal skills and be able to work well with people at various levels
- Possess an outgoing and assertive personality, with a desire to lead and inspire their teams
- Possess a passion for the brands and products you represent
- Good communication skill, both spoken and written
Crafting Dreams Starts With Yours
At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.
ASST SALES MANAGER / SALES SUPERVISOR (25K-35K + com) - medical device (Kwun Tong)
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the ASST SALES MANAGER / SALES SUPERVISOR (25K-35K + com) - medical device (Kwun Tong) role at JPC Corporation
23 hours ago Be among the first 25 applicants
Join to apply for the ASST SALES MANAGER / SALES SUPERVISOR (25K-35K + com) - medical device (Kwun Tong) role at JPC Corporation
Company Description
Hong Kong - Shenzhen - Guangzhou - Shanghai - Beijing
JPC Texson Ltd, established since 1990, is a Hong Kong and China licensed Employment Consulting firm, specializes in Headhunting and Recruiting Services for companies in Hong Kong and China. We have offices in Hong Kong, Shenzhen, Guangzhou, Shanghai and Beijing.
Job Description
THE COMPANY :
- Distributor of medical device, rehabilitation and diagnostics imaging medical equipments
- Key customers : hospitals, clinics, laboratories, rehabilitation centres, NGO.etc
- We are looking for ASSISTANT SALES MANAGER - with details as follows :
- Lead and motivate the sales team of 3-4 sales members to achieve and exceed sales targets
- Develop and implement effective sales strategies and action plans
- Build and maintain strong relationships with Hospitals, clinics, laboratories, rehabilitation centres, NGO. etc
- Identify new business opportunities and expand market presence
- Monitor market trends and competitor activities to suggest new product trends in the industry for management's consideration.
- Prepare sales reports, forecasts, and budgets for senior management
- Degree holder preferably in Business, Marketing, Healthcare, or related field
- 5+ years sales role in medical device / medical equipment / rehabilitation equipment
- Experience in supervisory or managerial level is a big plus (but not a must)
- Candidates with limited supervisory level experience but with the potential to lead and drive a sales team will also be suitable
- Energetic, positive mindset, and a drive to succeed
- Self-motivated, goal-oriented, and able to work independently and as part of a team
- Ability to analyze sales data and market trends
- Annual leave : 14 days
- Medical insurance
- Work-life balance culture
Please attach your CV with salary expected to
JPC Recruiting Services was established in 1990.
We provide free job hunting services to job seekers.
To speed up our process, please do NOT send us download links.
Personal data provided by job applicants will be used for recruitment purpose only.
Your privacy is guaranteed. We will never give out, lease, or sell your personal information. Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Marketing, Business Development, and Other
- Industries Machinery Manufacturing
Referrals increase your chances of interviewing at JPC Corporation by 2x
Get notified about new Assistant Sales Manager jobs in Kowloon, Hong Kong SAR .
ASST SALES MANAGER (30K-35K + com) - fresh food / fruit / vegetables wholesaler (Lai Chi Kok) SENIOR SALES EXECUTIVE (25K-30K + com) - fresh food / fruit / vegetables wholesaler (Lai Chi Kok) SALES EXECUTIVE (18K-20K + com) – woven label / printing label / garment trims manufacturer (Kowloon Bay) ASST SALES MANAGER - E&M engineering / air purification / HVAC / ventilation / building service (Kowloon Bay/5 days) Assistant Manager/Manager I, Brand & Marketing SALES MANAGER (APAC) - renewable energy / electricity power system / building construction (Hunghom) Manager I/Assistant Manager, MCI Agency Channel Marketing Assistant Manager (Digital Analytics & Marketing Insights) (Job ID: 10788) JAPANESE SPEAKING SALES EXECUTIVE - Japan fashion accessories trims brand owner & manufacturer (Lai Chi Kok) JAPANESE SPEAKING SALES EXECUTIVE (22K-25K) - Japan electronic component trading (Kwun Tong) SALES MANAGER (30K-35K + com) - fresh food / fresh fruit / fresh vegetables wholesaler (Lai Chi Kok) (Senior) Account Manager – Smart Office Solution SalesKowloon City District, Hong Kong SAR 5 days ago
Account Development Manager, Consumer PanelWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrASST SALES MANAGER / SALES SUPERVISOR (25K-35K + com) - medical device (Kwun Tong)
Posted 3 days ago
Job Viewed
Job Description
Join to apply for the ASST SALES MANAGER / SALES SUPERVISOR (25K-35K + com) - medical device (Kwun Tong) role at JPC Corporation
23 hours ago Be among the first 25 applicants
Join to apply for the ASST SALES MANAGER / SALES SUPERVISOR (25K-35K + com) - medical device (Kwun Tong) role at JPC Corporation
Company Description
Hong Kong - Shenzhen - Guangzhou - Shanghai - Beijing
JPC Texson Ltd, established since 1990, is a Hong Kong and China licensed Employment Consulting firm, specializes in Headhunting and Recruiting Services for companies in Hong Kong and China. We have offices in Hong Kong, Shenzhen, Guangzhou, Shanghai and Beijing.
Job Description
THE COMPANY :
- Distributor of medical device, rehabilitation and diagnostics imaging medical equipments
- Key customers : hospitals, clinics, laboratories, rehabilitation centres, NGO.etc
- We are looking for ASSISTANT SALES MANAGER - with details as follows :
- Lead and motivate the sales team of 3-4 sales members to achieve and exceed sales targets
- Develop and implement effective sales strategies and action plans
- Build and maintain strong relationships with Hospitals, clinics, laboratories, rehabilitation centres, NGO. etc
- Identify new business opportunities and expand market presence
- Monitor market trends and competitor activities to suggest new product trends in the industry for management's consideration.
- Prepare sales reports, forecasts, and budgets for senior management
- Degree holder preferably in Business, Marketing, Healthcare, or related field
- 5+ years sales role in medical device / medical equipment / rehabilitation equipment
- Experience in supervisory or managerial level is a big plus (but not a must)
- Candidates with limited supervisory level experience but with the potential to lead and drive a sales team will also be suitable
- Energetic, positive mindset, and a drive to succeed
- Self-motivated, goal-oriented, and able to work independently and as part of a team
- Ability to analyze sales data and market trends
- Annual leave : 14 days
- Medical insurance
- Work-life balance culture
Please attach your CV with salary expected to
JPC Recruiting Services was established in 1990.
We provide free job hunting services to job seekers.
To speed up our process, please do NOT send us download links.
Personal data provided by job applicants will be used for recruitment purpose only.
Your privacy is guaranteed. We will never give out, lease, or sell your personal information. Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Marketing, Business Development, and Other
- Industries Machinery Manufacturing
Referrals increase your chances of interviewing at JPC Corporation by 2x
Get notified about new Assistant Sales Manager jobs in Kowloon, Hong Kong SAR .
ASST SALES MANAGER (30K-35K + com) - fresh food / fruit / vegetables wholesaler (Lai Chi Kok) SENIOR SALES EXECUTIVE (25K-30K + com) - fresh food / fruit / vegetables wholesaler (Lai Chi Kok) SALES EXECUTIVE (18K-20K + com) – woven label / printing label / garment trims manufacturer (Kowloon Bay) ASST SALES MANAGER - E&M engineering / air purification / HVAC / ventilation / building service (Kowloon Bay/5 days) Assistant Manager/Manager I, Brand & Marketing SALES MANAGER (APAC) - renewable energy / electricity power system / building construction (Hunghom) Manager I/Assistant Manager, MCI Agency Channel Marketing Assistant Manager (Digital Analytics & Marketing Insights) (Job ID: 10788) JAPANESE SPEAKING SALES EXECUTIVE - Japan fashion accessories trims brand owner & manufacturer (Lai Chi Kok) JAPANESE SPEAKING SALES EXECUTIVE (22K-25K) - Japan electronic component trading (Kwun Tong) SALES MANAGER (30K-35K + com) - fresh food / fresh fruit / fresh vegetables wholesaler (Lai Chi Kok) (Senior) Account Manager – Smart Office Solution SalesKowloon City District, Hong Kong SAR 5 days ago
Account Development Manager, Consumer PanelWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Service Associate/Customer Service Executive (Hardlines)
Posted 10 days ago
Job Viewed
Job Description
Company Description
We are
Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
- Handle incoming email and phone enquiries
- Deliver customer satisfaction through excellent service quality
- Solve problems and analyze information accurately with appropriate speed
- Make decisions through appropriate actions required to solve queries within guidelines
- Prepare proposal, quotation and agreement for the customer
- Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner
- High Diploma or above in any subjects
- 1-4 years’ experience in customer services
- Good command of both written and spoken English and Chinese, including Mandarin
- Good communication skill, outgoing and initiative
- 5-day Work Week
- Double Pay and Performance Bonus
- Dental and Medical Benefits
- Accident Insurance and Life Insurance
- Annual Leave
- Birthday Leave
- Paid Maternity Leave, Paternity Leave, and Marriage Leave
- Career Advancement Opportunities
- On-the-Job Training
- Education and Training Subsidies
- Free shuttle service
- Employee Assistance Program (EAP)
- Staff Activities
- Seniority level Executive
- Employment type Full-time
- Job function Business Development
- Industries Retail Office Equipment, Consumer Services, and Oil and Gas
Referrals increase your chances of interviewing at SGS by 2x
Sign in to set job alerts for “Customer Service Specialist” roles. Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 3 days ago
Assistant Customer Service Manager, Customer Relations Customer Care Advisor (English Speaking) Customer Care Representative (Digital & Feedback)Sha Tin District, Hong Kong SAR 1 week ago
Customer Services Officer(Complaints & Enquiries)Sha Tin District, Hong Kong SAR 2 weeks ago
Kwun Tong District, Hong Kong SAR 1 year ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrBe The First To Know
About the latest Sales supervisor Jobs in Hong Kong !
Customer Service Associate/Customer Service Executive (Hardlines)
Posted 3 days ago
Job Viewed
Job Description
Company Description
We are
Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
- Handle incoming email and phone enquiries
- Deliver customer satisfaction through excellent service quality
- Solve problems and analyze information accurately with appropriate speed
- Make decisions through appropriate actions required to solve queries within guidelines
- Prepare proposal, quotation and agreement for the customer
- Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner
- High Diploma or above in any subjects
- 1-4 years’ experience in customer services
- Good command of both written and spoken English and Chinese, including Mandarin
- Good communication skill, outgoing and initiative
- 5-day Work Week
- Double Pay and Performance Bonus
- Dental and Medical Benefits
- Accident Insurance and Life Insurance
- Annual Leave
- Birthday Leave
- Paid Maternity Leave, Paternity Leave, and Marriage Leave
- Career Advancement Opportunities
- On-the-Job Training
- Education and Training Subsidies
- Free shuttle service
- Employee Assistance Program (EAP)
- Staff Activities
- Seniority level Executive
- Employment type Full-time
- Job function Business Development
- Industries Retail Office Equipment, Consumer Services, and Oil and Gas
Referrals increase your chances of interviewing at SGS by 2x
Sign in to set job alerts for “Customer Service Specialist” roles. Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 3 days ago
Assistant Customer Service Manager, Customer Relations Customer Care Advisor (English Speaking) Customer Care Representative (Digital & Feedback)Sha Tin District, Hong Kong SAR 1 week ago
Customer Services Officer(Complaints & Enquiries)Sha Tin District, Hong Kong SAR 2 weeks ago
Kwun Tong District, Hong Kong SAR 1 year ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Service Executive
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Customer Service Executive role at Brink’s Inc
5 days ago Be among the first 25 applicants
Join to apply for the Customer Service Executive role at Brink’s Inc
- Oversee transportation operations for accounts, including inbound and reverse logistics across different countries
- Manage customer inquiries and service requests via phone calls and email conversations
- Plan and schedule shipments, taking into account customer requirements, service availability, and transportation capacity
- Maintain close communication with both internal and external parties to ensure the smooth execution of the logistics plan
- Prepare import and export documents and handling customs declarations
- Fulfill any additional tasks assigned by the team head or manager
- Oversee transportation operations for accounts, including inbound and reverse logistics across different countries
- Manage customer inquiries and service requests via phone calls and email conversations
- Plan and schedule shipments, taking into account customer requirements, service availability, and transportation capacity
- Maintain close communication with both internal and external parties to ensure the smooth execution of the logistics plan
- Prepare import and export documents and handling customs declarations
- Fulfill any additional tasks assigned by the team head or manager
- Degree holder in Supply Chain Management or related fields is an advantage, Fresh graduates are welcome
- Working experience in freight forwarder/customer service experiences especially in Logistics would be an advantage but not a must
- Fluent in written and spoken English & Chinese (Cantonese & Mandarin)
- Proficient in using Microsoft Word, Excel and Outlook
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries Truck Transportation
Referrals increase your chances of interviewing at Brink’s Inc by 2x
Get notified about new Customer Service Executive jobs in Hung Hom, Hong Kong SAR .
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Customer Service Advisor - Full-time (Central Store)Hong Kong, Hong Kong SAR HK$17,000.00-HK$1,000.00 1 week ago
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Branch Service Executive/General Banking Manager/Customer Relationship Manager (HK) Customer Care Advisor (English Speaking)Sha Tin District, Hong Kong SAR 3 weeks ago
Officer, Service Analyst (Contact Center)Kowloon City District, Hong Kong SAR 4 days ago
Kwun Tong District, Hong Kong SAR 1 year ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Service Manager
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Customer Service Manager role at Plotio Financial Group Limited .
6 days ago Be among the first 25 applicants.
Get AI-powered advice on this job and more exclusive features.
PLOTIO was established in 1983 and has grown into a dynamic financial institution with diverse business interests including real estate, property management, bullion trade, and environmental services. We are expanding and invite you to join our team to develop into future leaders.
Key Responsibilities- Manage a team of up to 20 staff members.
- Handle customer inquiries related to account opening, market information, and complaints professionally.
- Oversee Quality Assurance Training (QAT); conduct QA and training for customer service and sales teams; manage live chat QA programs.
- Develop and maintain an up-to-date knowledge database; digitize manuals to improve operational efficiency.
- Ensure proper documentation and storage of client documents.
- Manage communication with internal and external parties.
- Lead process improvements and customer service projects.
- Gather customer feedback and recommend improvements.
- Bachelor’s degree in business or related fields; at least 5 years of relevant leadership experience in customer service.
- Fluent in English, Mandarin (mandatory), and Cantonese.
- Proficient in Microsoft Word, Excel, and Chinese Word Processing.
- Customer-focused with excellent interpersonal and communication skills; positive, self-motivated, and a strong leader.
- Attention to detail, mature, patient, responsible.
- Knowledge of AI is preferred.
- Immediate availability is an advantage.
- 5-day work week
- Medical scheme
- Bank holidays
- Life insurance
- Performance bonus
- Seniority level: Mid-Senior level
- Employment type: Other
- Job function: Sales and Human Resources
This job is still active and accepting applications.
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