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Product ManagementJob Responsibilities1. Oversee the entire lifecycle maintenance of fund products and actively participate in product process management.2. Coordinate internal and external resources to facilitate the launch and implementation of new products, managing detailed processes for product establishment.3. Monitor and analyze the performance of existing products, driving subsequent maintenance efforts such as liquidation, merger, transfer, or restructuring.4.

Assist in market research related to fund products, staying informed about industry trends, competitor activities, and regulatory requirements to support product decision-making.Work Requirements1. 5 years or more of relevant work experience, familiarity with the global asset management market, and prior product management experience preferred.2. Master's degree or higher, with an undergraduate degree from top-tier universities globally, majoring in Economics, Finance, or related fields.3. Strong interest in product management and the asset management market, coupled with excellent logical thinking and independent problem-solving skills.4.

Good work ethic and strong attention to detail.5. Quick learning and adaptability, excellent communication skills, and a proven ability to work effectively in a team.6. Strong written and verbal communication skills in both Chinese and English.

We are partnering with a premier international financial institution in Hong Kong to recruit a pivotal Associate Director / Senior Manager - Product Management for their Strategic Client Division.

About the Role:

You will own the entire product lifecycle, moving beyond operational tasks to shape strategic direction.

Key responsibilities include:

•
End-to-End Product Leadership:
Oversee product due diligence, shelf management, risk rating, promotion, and business synergy initiatives.

•
Policy & Strategy:
Develop and maintain robust product due diligence policies and procedures.

•
Governance & Compliance:
Lead product review, approval, and ongoing monitoring to ensure full alignment with Hong Kong regulatory standards.

•
Business Enablement:
Support investment and product performance monitoring, system enhancements, and provide expert insights to drive growth.

The Ideal Profile:

•
7-10 years of experience
in investment product development and/or due diligence, with deep exposure to funds (especially those catering to family offices).

• Profound understanding of the
Greater China market
and the unique needs of its high-net-worth investors.

• In-depth knowledge of Hong Kong's regulatory landscape.
Mandatory possession of SFC licenses for Type 1 & 4 regulated activities.

• Professional qualifications such as
CFA or CAIA
are highly preferred.

• Exceptional communication skills and a proven ability to collaborate effectively across front-office and control functions.

Duties & Responsibilities

• Be responsible for product development and optimization, particularly in the cross-border and offshore financial products.
• In partnership with investment and business development team, identify key product themes and prioritize new product ideas that complement the existing product offering and provide future area of growth
• Implement product life cycle management, develop product competitiveness and identify market opportunities continuously
• Act as a conduit to the investment team and sales team through investment-platform and product content
• Develop and manage project plans in support of product enhancement initiatives
• Keep abreast of sales and product development trends in the industry and understand the HK and cross-border regulatory environments

Requirements

• Degree or above in Finance, Economy, Accountancy or related field
• At least 5 years of relevant experience in Product Development in large asset management or fund companies, relevant experience in insurance asset management is a strong plus.
• Excellent market insight and ability to drive product innovation based on market demand.
• Knowledge of relevant regulatory and compliance requirements, particularly in cross-border and offshore business.
• Strong cross-team collaboration skills and the ability to effectively communicate with internal investment, sales, legal and operation teams and external counterparties.
• Fluency in Mandarin and English is required. Proficiency in Cantonese is a plus.

Responsibilities:

Assist in managing various digital banking products / services and optimizing customer experience continuously

Assist in coordination of the logistics for new services / products rollout including the preparation of relevant materials for customer communication and staff training

Assist in conducting market survey, preparing user requirements for new digital product and services as well as participating in various projects

Participate in User Acceptance Test and provide analytical evaluations on the performance of new product development

Carry out special assignments as assigned by team head

Requirements:

University graduate or above is preferred

At least 1 year' experience in digital banking / digital related area

Strong understanding on the technical aspects of digital banking services and compilation of promotional materials

Detailed minded and ability to multi-task in fast-paced environment

Customer-oriented with strong business acumen and analytical skills

A strong team player with excellent interpersonal and negotiation skills to collaborate among various parties.

Proficient in MS Office

Proficient in both written and spoken English and Chinese

Please send your application DIRECTLY to Fubon Bank (Hong Kong) Limited, Human Resources Management Group via APPLY NOW with full resume.

For other vacancies, please visit our website:

• All personal data provided by job applicants will be used for recruitment purposes only in accordance with the Bank's Personal Data Information Collection Statement, a copy of which is available on our website:

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

Full-time

The AVP, Product Management (Enterprise IoT & Mobility) will lead the development, launch, and scaling of innovative IoT and mobility solutions for enterprise clients. This senior role focuses on managing enterprise-based product development, ensuring robust security, scalability and sustainability of the product.  The role involves close collaboration across engineering, sales, marketing, operations, and external partners to drive connectivity innovations in a rapidly evolving market.

Product Development & Strategy

• Lead the design, development, and lifecycle management of IoT and mobility products, including Connectivity Management Platforms, SIM/eSIM solutions, and enterprise connectivity offerings.
• Define the IoT product vision and strategy for enterprise segments, incorporating latest market trends in edge computing, real-time data processing, industrial IoT applications and multi networks for global coverage.
• Collaborate with connectivity teams to create bundled offerings with private network features to enhance product scalability and reliability.

Go-To-Market Execution

• Partner with Sales, Presales, and Marketing to develop GTM strategies, positioning, and enablement materials tailored to enterprise needs.
• Drive product launches and feature rollouts, incorporating user feedback, market intelligence, and iterative improvements to accelerate time-to-market and adoption.

Operational Excellence

• Streamline processes with Operations for ordering, configuration, billing, support, and lifecycle management using agile methodologies.

Performance & Innovation

• Track KPIs, dashboards for product health, including financial metrics and usage trends.
• Develop roadmaps that incorporate emerging market trends, customer demands, and feedback on existing products to foster continuous innovation.

Deliverables & KPIs

• Own Profit & Loss (P&L) for IoT product lines, managing revenue forecasting, costs, financial planning, and optimization for profitability.
• Publish quarterly product roadmaps with input from stakeholders and customers, emphasizing innovation and global deployment strategies.
• Monitor and report metrics like usage, customer satisfaction, time-to-market, profitability, adoption rates, device health, and environmental impact.
• Ensure smooth cross-functional execution across sales, marketing, provisioning, and support teams.

Education & Experience

• Bachelor's degree in Engineering, Computer Science, or a related field;
• 7+ years in IoT Product Management, with demonstrated leadership in enterprise-scale projects within telecom or connectivity providers.
• Expertise in Connectivity Management platforms, SIM/eSIM, and end-to-end IoT ecosystems, including global deployments.
• In-depth knowledge of Mobile Core networks (4G/5G/5G RedCap, data/SMS/VoLTE, service delivery, IoT connectivity troubleshooting).
• Proven track record managing complex portfolios with P&L ownership, successful market launches, and experience in hybrid connectivity solutions.

Technical Skills

• Deep knowledge of IoT markets, enterprise use, SIM/eSIM development, mobile network architecture, cloud platforms.
• Hands-on experience with IoT/Travel SIM platforms, provisioning, billing, device management, data analytics.
• Familiarity with regulatory frameworks for global IoT deployments, and tools for real-time monitoring and automation.
• Proficiency in agile project management, APIs, and data-driven tools;

Soft Skills

• Must be excellent in English communication (written/verbal); Mandarin/Cantonese proficiency is essential.
• Strong cross-functional collaboration with engineering, sales, marketing, legal, finance, and external partners, driving innovation in a dynamic market.
• Strategic, analytical thinker with excellent customer-facing skills and data-driven decision-making.
• Ability to travel for customer meetings, industry events, and partner collaborations.

Job description:

Role Overview

The AVP, Product Management (Enterprise IoT & Mobility) will lead the development, launch, and scaling of innovative IoT and mobility solutions for enterprise clients. This senior role focuses on managing enterprise-based product development, ensuring robust security, scalability and sustainability of the product.  The role involves close collaboration across engineering, sales, marketing, operations, and external partners to drive connectivity innovations in a rapidly evolving market.

Key Responsibilities

Product Development & Strategy

• Lead the design, development, and lifecycle management of IoT and mobility products, including Connectivity Management Platforms, SIM/eSIM solutions, and enterprise connectivity offerings.
• Define the IoT product vision and strategy for enterprise segments, incorporating latest market trends in edge computing, real-time data processing, industrial IoT applications and multi networks for global coverage.
• Collaborate with connectivity teams to create bundled offerings with private network features to enhance product scalability and reliability.

Go-To-Market Execution

• Partner with Sales, Presales, and Marketing to develop GTM strategies, positioning, and enablement materials tailored to enterprise needs.
• Drive product launches and feature rollouts, incorporating user feedback, market intelligence, and iterative improvements to accelerate time-to-market and adoption.

Operational Excellence

• Streamline processes with Operations for ordering, configuration, billing, support, and lifecycle management using agile methodologies.

Performance & Innovation

• Track KPIs, dashboards for product health, including financial metrics and usage trends.
• Develop roadmaps that incorporate emerging market trends, customer demands, and feedback on existing products to foster continuous innovation.

Deliverables & KPIs

• Own Profit & Loss (P&L) for IoT product lines, managing revenue forecasting, costs, financial planning, and optimization for profitability.
• Publish quarterly product roadmaps with input from stakeholders and customers, emphasizing innovation and global deployment strategies.
• Monitor and report metrics like usage, customer satisfaction, time-to-market, profitability, adoption rates, device health, and environmental impact.
• Ensure smooth cross-functional execution across sales, marketing, provisioning, and support teams.

Requirements

Education & Experience

• Bachelor's degree in Engineering, Computer Science, or a related field;
• 7+ years in IoT Product Management, with demonstrated leadership in enterprise-scale projects within telecom or connectivity providers.
• Expertise in Connectivity Management platforms, SIM/eSIM, and end-to-end IoT ecosystems, including global deployments.
• In-depth knowledge of Mobile Core networks (4G/5G/5G RedCap, data/SMS/VoLTE, service delivery, IoT connectivity troubleshooting).
• Proven track record managing complex portfolios with P&L ownership, successful market launches, and experience in hybrid connectivity solutions.

Technical Skills

• Deep knowledge of IoT markets, enterprise use, SIM/eSIM development, mobile network architecture, cloud platforms.
• Hands-on experience with IoT/Travel SIM platforms, provisioning, billing, device management, data analytics.
• Familiarity with regulatory frameworks for global IoT deployments, and tools for real-time monitoring and automation.
• Proficiency in agile project management, APIs, and data-driven tools;

Soft Skills

• Must be excellent in English communication (written/verbal); Mandarin/Cantonese proficiency is essential.
• Strong cross-functional collaboration with engineering, sales, marketing, legal, finance, and external partners, driving innovation in a dynamic market.
• Strategic, analytical thinker with excellent customer-facing skills and data-driven decision-making.
• Ability to travel for customer meetings, industry events, and partner collaborations.

Role Overview

The AVP, Product Management (Enterprise IoT & Mobility) will lead the development, launch, and scaling of innovative IoT and mobility solutions for enterprise clients. This senior role focuses on managing enterprise-based product development, ensuring robust security, scalability and sustainability of the product. The role involves close collaboration across engineering, sales, marketing, operations, and external partners to drive connectivity innovations in a rapidly evolving market.

Key Responsibilities

Product Development & Strategy

• Lead the design, development, and lifecycle management of IoT and mobility products, including Connectivity Management Platforms, SIM/eSIM solutions, and enterprise connectivity offerings.
• Define the IoT product vision and strategy for enterprise segments, incorporating latest market trends in edge computing, real-time data processing, industrial IoT applications and multi networks for global coverage.
• Collaborate with connectivity teams to create bundled offerings with private network features to enhance product scalability and reliability.

Go-To-Market Execution

• Partner with Sales, Presales, and Marketing to develop GTM strategies, positioning, and enablement materials tailored to enterprise needs.
• Drive product launches and feature rollouts, incorporating user feedback, market intelligence, and iterative improvements to accelerate time-to-market and adoption.

Operational Excellence

• Streamline processes with Operations for ordering, configuration, billing, support, and lifecycle management using agile methodologies.

Performance & Innovation

• Track KPIs, dashboards for product health, including financial metrics and usage trends.
• Develop roadmaps that incorporate emerging market trends, customer demands, and feedback on existing products to foster continuous innovation.

Deliverables & KPIs

• Own Profit & Loss (P&L) for IoT product lines, managing revenue forecasting, costs, financial planning, and optimization for profitability.
• Publish quarterly product roadmaps with input from stakeholders and customers, emphasizing innovation and global deployment strategies.
• Monitor and report metrics like usage, customer satisfaction, time-to-market, profitability, adoption rates, device health, and environmental impact.
• Ensure smooth cross-functional execution across sales, marketing, provisioning, and support teams.

Requirements

Education & Experience

• Bachelor's degree in Engineering, Computer Science, or a related field;
• 7+ years in IoT Product Management, with demonstrated leadership in enterprise-scale projects within telecom or connectivity providers.
• Expertise in Connectivity Management platforms, SIM/eSIM, and end-to-end IoT ecosystems, including global deployments.
• In-depth knowledge of Mobile Core networks (4G/5G/5G RedCap, data/SMS/VoLTE, service delivery, IoT connectivity troubleshooting).
• Proven track record managing complex portfolios with P&L ownership, successful market launches, and experience in hybrid connectivity solutions.

Technical Skills

• Deep knowledge of IoT markets, enterprise use, SIM/eSIM development, mobile network architecture, cloud platforms.
• Hands-on experience with IoT/Travel SIM platforms, provisioning, billing, device management, data analytics.
• Familiarity with regulatory frameworks for global IoT deployments, and tools for real-time monitoring and automation.
• Proficiency in agile project management, APIs, and data-driven tools;

Soft Skills

• Must be excellent in English communication (written/verbal); Mandarin/Cantonese proficiency is essential.
• Strong cross-functional collaboration with engineering, sales, marketing, legal, finance, and external partners, driving innovation in a dynamic market.
• Strategic, analytical thinker with excellent customer-facing skills and data-driven decision-making.
• Ability to travel for customer meetings, industry events, and partner collaborations.

Recruit Ref: L

Posting Date:

Global Payments Asia-Pacific Ltd

Director, Product Management

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Description/Background:

Whether you're a merchant accepting payments, a bank issuing cards or a developer embedding payment technology, if it has anything to do with commerce, we're Already on it That's why 5m+ customers and 7k+ software partners around the world rely on Global Payments to handle more than 73b transactions every year.

From the start-ups to the been-there-done-that's, our commerce platform connects millions of businesses with their customers. Our cloud-native, easy-to-integrate solutions make scaling seamless. We help businesses build long-term solutions for their customers. Systems that are easier to integrate and future-ready. End-to-end solutions for top-to-bottom commerce.

Cloud-native tech meets on-the-ground support. Innovation starts with us. One platform for POS and software? Now that's Genius. Everything merchants need, all in one easy-to-implement solution.

We keep payments safe and seamless, however and wherever they happen. We're trusted by leading developers and platforms to handle the hard stuff — creating robust, reliable systems that integrate seamlessly into existing ecosystems.

Purpose of the Role:

The role of APAC core acquiring product lead has the autonomy and support to execute the core acquiring product vision across APAC. This role is accountable to set the tone for strong working relationships with internal teams and external customers and partners, defining the APAC core acquiring solutions and product roadmap and leading the team to deliver. A crucial leadership position in the APAC product team, that acts as the intersection between GP customers, country and region leads, technology teams, finance and third party vendors.

To bring this role to life requires the skills and understanding of all elements of the product life cycle; working with country leads and marketing to map market research (identifying trends and recommending new product opportunities), defining the product strategy, working with technology teams to deliver and complete ongoing analysis of product commercialisation and performance.

Responsibilities:

Product domain: Core acquiring payments

• Leadership of the core acquiring domain across APAC, including a team of up to 7 team members.
• Responsible for product Business-As-Usual, connecting product operations, support, integration and partner accreditation, service management, sales support with key and key accounts.
• Encourages and drives innovation within the product domain and organisation.
• Passion to mentor, coach and develop product managers and team members.
• The primary responsibility will be to focus on core payments products and services such as authorisation, clearing and settlement (international & domestic), transaction lifecycle management (chargebacks, fraud & risk management), merchant billing, acquiring for Local Payment Methods and other Alternative Payment Methods.
• Additional focus areas include compliance with payment network regulations, Integration of payment providers (including PSPs and terminal payment app providers). May also be responsible for other products, as required.
• Cater to specific requirements across the APAC region, such as onshoring requirements in Taiwan.

Product strategy and thought leadership

• SME for domain, leading conversations with key partners and representing GP needs.
• Defines the strategy for their product domain across APAC to represent the needs of existing and future customers, acting as their voice inside the business and being passionate about the user experience.
• Product development using a variety of techniques including customer visits, interviews, questionnaires, user observation, workshops, brainstorming, use cases, and prototyping to determine what products and features to build and enable.
• Understand the competitive landscape of payments and payment-related industries using data and insights to drive the solution and deliver effective feature sets within GP AU/NZ.
• Partners with the International product organisation to understand key global developments of product to bring best in class solutions to market and export best in class solutions to the world.

Product discipline and ways of working

• Experience leading product teams who create well defined feature definition as per the defined product development lifecycle, collaborating with agile development teams and colleagues in multiple regions.
• Lead roadmap planning for domain, supporting product managers to create well defined product briefs, manage and prioritise the product backlog across different activities in the region.
• Work with country managers to prioritise and deliver new product design, development and product improvement activities.
• Lead feature/design workshops to drive alignment and creativity in solution design.
• Own go-to-market approach for domain, effectively communicating upcoming releases internally and externally.
• Lead change management processes associated with assigned products, engaging with teams early to ensure understanding, buy-in and optimal operational process are put in place to support any launches of product updates/changes.
• Manage the product lifecycle for domain, including end of life and withdrawal of products and features from the market.

Target state architecture

• Consolidate target-state process maps for domain with an initial focus to deliver Target Architecture Model (TAM) in partnership with the International product organisation.
• Strategic review of all vendors with roadmap to deliver TAM and commercial analysis of vendor relationships to ensure best fit for Global Payments.
• Design and articulate product placement for the domain.
• Take ownership of the domain. Work with teams and stakeholders to solve product related problems, and own decisions to ensure the right outcome is delivered.
• Establish and manage third party vendor relationships across the value chain where appropriate.

Drive commercial outcomes

• Lead the domain with a client first approach and a commercial mindset.
• You are commercially astute, working with sales partners to create business cases in order to obtain funding for product build.
• Work with product operations to report on product performance to the APAC senior leadership team and country managers to help inform decisions on product roadmap and lifecycle.
• Work with finance, marketing, and sales to deliver competitive pricing strategies and creation of sales / customer assets.

The above statements are intended to describe the general nature and level of work being performed.

They are not intended to be an exhaustive list of responsibilities, duties and skills required.

Experience and Expertise

• 10+ years' experience as a lead product manager covering the full breadth of product design, development and life cycle management in a hardware or software solutions based organisation, ideally within payments, banking or FinTech.
• A people first mindset. Leadership of up to 7 people to support product development and delivery activities.
• Passionate about delivering great customer experiences and bringing products to life that scale, representing the voice of the customer.
• Resilience with a growth mindset to continually refine and improve experiences.
• Ability to think strategically and communicate the big picture to take the business on your product journey.
• You are a collaborative operator who can bring together diverse perspectives from across the business and prioritise product solutions to deliver the greatest value.
• Self-starter who can lead teams in a fast moving environment to drive the product roadmap forward, maintaining momentum on multiple projects simultaneously.
• Commercially minded with the ability to analyse product profitability when prioritising solutions as part of the product roadmap.
• Demonstrated values of Passion, Care, Accountability, Excellence and Ingenuity to collaborate with team and deliver outcomes in a global matrix organsiation.
• Strong interpersonal skills with the ability to communicate complex issues to senior management, developing strong internal and external relationships.

Preferred

• Demonstrated delivery of product across the APAC region and an understanding of payments product requirements across the region.
• Knowledge and/or experience working in an agile environment.
• Being adept in project management including experience using various project management techniques would be advantageous.

Key Relationships

• International core acquiring product domain members
• Global Payments customers and partners
• APAC Senior Leadership Team
• Oceania Senior Leadership Team
• Oceania and Global IT Team
• APAC Head of Product
• APAC country managers
• Head of Sales
• Marketing Team

Industry:

Engineering / Electrical / Electronics

Job Category / Function:

Management (Management)

Job Position Level:

Top

Employment Term:

Full Time

Min. Edu. Level Req:

DSE

Minimum QF Level attained:

-

Total Working Exp:

-

Salary(HKD):

-

Location:

Kwun Tong District / Kowloon Bay

Benefits:

-

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Description/Background:

Whether you're a merchant accepting payments, a bank issuing cards or a developer embedding payment technology, if it has anything to do with commerce, we're Already on it That's why 5m+ customers and 7k+ software partners around the world rely on Global Payments to handle more than 73b transactions every year.

From the start-ups to the been-there-done-that's, our commerce platform connects millions of businesses with their customers. Our cloud-native, easy-to-integrate solutions make scaling seamless. We help businesses build long-term solutions for their customers. Systems that are easier to integrate and future-ready. End-to-end solutions for top-to-bottom commerce.

Cloud-native tech meets on-the-ground support. Innovation starts with us. One platform for POS and software? Now that's Genius. Everything merchants need, all in one easy-to-implement solution.

We keep payments safe and seamless, however and wherever they happen. We're trusted by leading developers and platforms to handle the hard stuff — creating robust, reliable systems that integrate seamlessly into existing ecosystems.

Purpose of the Role:

The role of APAC core acquiring product lead has the autonomy and support to execute the core acquiring product vision across APAC. This role is accountable to set the tone for strong working relationships with internal teams and external customers and partners, defining the APAC core acquiring solutions and product roadmap and leading the team to deliver. A crucial leadership position in the APAC product team, that acts as the intersection between GP customers, country and region leads, technology teams, finance and third party vendors.

To bring this role to life requires the skills and understanding of all elements of the product life cycle; working with country leads and marketing to map market research (identifying trends and recommending new product opportunities), defining the product strategy, working with technology teams to deliver and complete ongoing analysis of product commercialisation and performance.

Responsibilities:

Product domain: Core acquiring payments

• Leadership of the core acquiring domain across APAC, including a team of up to 7 team members.
• Responsible for product Business-As-Usual, connecting product operations, support, integration and partner accreditation, service management, sales support with key and key accounts.
• Encourages and drives innovation within the product domain and organisation.
• Passion to mentor, coach and develop product managers and team members.
• The primary responsibility will be to focus on core payments products and services such as authorisation, clearing and settlement (international & domestic), transaction lifecycle management (chargebacks, fraud & risk management), merchant billing, acquiring for Local Payment Methods and other Alternative Payment Methods.
• Additional focus areas include compliance with payment network regulations, Integration of payment providers (including PSPs and terminal payment app providers). May also be responsible for other products, as required.
• Cater to specific requirements across the APAC region, such as onshoring requirements in Taiwan.

Product strategy and thought leadership

• SME for domain, leading conversations with key partners and representing GP needs.
• Defines the strategy for their product domain across APAC to represent the needs of existing and future customers, acting as their voice inside the business and being passionate about the user experience.
• Product development using a variety of techniques including customer visits, interviews, questionnaires, user observation, workshops, brainstorming, use cases, and prototyping to determine what products and features to build and enable.
• Understand the competitive landscape of payments and payment-related industries using data and insights to drive the solution and deliver effective feature sets within GP AU/NZ.
• Partners with the International product organisation to understand key global developments of product to bring best in class solutions to market and export best in class solutions to the world.

Product discipline and ways of working

• Experience leading product teams who create well defined feature definition as per the defined product development lifecycle, collaborating with agile development teams and colleagues in multiple regions.
• Lead roadmap planning for domain, supporting product managers to create well defined product briefs, manage and prioritise the product backlog across different activities in the region.
• Work with country managers to prioritise and deliver new product design, development and product improvement activities.
• Lead feature/design workshops to drive alignment and creativity in solution design.
• Own go-to-market approach for domain, effectively communicating upcoming releases internally and externally.
• Lead change management processes associated with assigned products, engaging with teams early to ensure understanding, buy-in and optimal operational process are put in place to support any launches of product updates/changes.
• Manage the product lifecycle for domain, including end of life and withdrawal of products and features from the market.

Target state architecture

• Consolidate target-state process maps for domain with an initial focus to deliver Target Architecture Model (TAM) in partnership with the International product organisation.
• Strategic review of all vendors with roadmap to deliver TAM and commercial analysis of vendor relationships to ensure best fit for Global Payments.
• Design and articulate product placement for the domain.
• Take ownership of the domain. Work with teams and stakeholders to solve product related problems, and own decisions to ensure the right outcome is delivered.
• Establish and manage third party vendor relationships across the value chain where appropriate.

Drive commercial outcomes

• Lead the domain with a client first approach and a commercial mindset.
• You are commercially astute, working with sales partners to create business cases in order to obtain funding for product build.
• Work with product operations to report on product performance to the APAC senior leadership team and country managers to help inform decisions on product roadmap and lifecycle.
• Work with finance, marketing, and sales to deliver competitive pricing strategies and creation of sales / customer assets.

The above statements are intended to describe the general nature and level of work being performed.

They are not intended to be an exhaustive list of responsibilities, duties and skills required.

Experience and Expertise

• 10+ years' experience as a lead product manager covering the full breadth of product design, development and life cycle management in a hardware or software solutions based organisation, ideally within payments, banking or FinTech.
• A people first mindset. Leadership of up to 7 people to support product development and delivery activities.
• Passionate about delivering great customer experiences and bringing products to life that scale, representing the voice of the customer.
• Resilience with a growth mindset to continually refine and improve experiences.
• Ability to think strategically and communicate the big picture to take the business on your product journey.
• You are a collaborative operator who can bring together diverse perspectives from across the business and prioritise product solutions to deliver the greatest value.
• Self-starter who can lead teams in a fast moving environment to drive the product roadmap forward, maintaining momentum on multiple projects simultaneously.
• Commercially minded with the ability to analyse product profitability when prioritising solutions as part of the product roadmap.
• Demonstrated values of Passion, Care, Accountability, Excellence and Ingenuity to collaborate with team and deliver outcomes in a global matrix organsiation.
• Strong interpersonal skills with the ability to communicate complex issues to senior management, developing strong internal and external relationships.

Preferred

• Demonstrated delivery of product across the APAC region and an understanding of payments product requirements across the region.
• Knowledge and/or experience working in an agile environment.
• Being adept in project management including experience using various project management techniques would be advantageous.

Key Relationships

• International core acquiring product domain members
• Global Payments customers and partners
• APAC Senior Leadership Team
• Oceania Senior Leadership Team
• Oceania and Global IT Team
• APAC Head of Product
• APAC country managers
• Head of Sales
• Marketing Team

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact