What Jobs are available for School Business in Hong Kong?
Showing 59 School Business jobs in Hong Kong
School of Business
Posted today
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Job Description
About the University
The Hang Seng University of Hong Kong (HSUHK) is a non-profit private liberal-arts-oriented university with six Schools (Business, Communication, Decision Sciences, Humanities and Social Science, Translation and Foreign Languages, and Transdisciplinary Studies), and over 6,700 full-time undergraduate and postgraduate students. With its unique "Liberal + Professional" education model, HSUHK nurtures young talent with critical thinking, innovative minds, caring attitudes, moral values and social responsibility.
Aspiring to be a leading private university in the region, HSUHK prioritises stellar undergraduate education, top-quality faculty members, award-winning green campus facilities, innovative degree programmes, a unique residential college system that combines living and learning, interactive small-class teaching, close student-teacher relationships, impactful research, and excellent student development and support services.
HSUHK also ranked 7th (overall) in the ASEAN+ region, the 1st in the Greater China region, the 1st in Employability, the 3rd in Research and the 5th in Community Engagement as per the 2023 AppliedHE ASEAN+ private university ranking by the Singapore-based AppliedHE. Additionally, HSUHK was ranked among the top 200 worldwide on "Quality Education" and "Decent Work and Economic Growth" in the Times Higher Education University Impact Rankings 2021.
HSUHK was recognised in the 2025 Top Universities and Top Scientists Rankings conducted by international academic platform, , and was ranked 22nd in Social Sciences and Humanities, and 33rd in Economics and Finance among the top universities in China. The University's MSc in Global Supply Chain Management programme was ranked 84th globally in the QS International Trade Rankings 2025 announced by Quacquarelli Symonds (QS). The programme was also ranked 7th in the Greater China region and 4th in Hong Kong. The School of Business obtained AACSB International accreditation, a distinction achieved by only 6% of the world's leading business schools.
The University now invites applications for the following position:
School of Business - Assistant Manager
(Ref: AM (SBUS
Responsibilities
- assist in overseeing the daily operations of the Taught Postgraduate (TPG) Programmes, including planning and execution for the TPG team, ensuring all logistical details are managed effectively and efficiently;
- develop and implement branding and marketing strategies to enhance the visibility and reputation of the School of Business's TPG programmes;
- support the preparation and launch of new TPG programmes;
- establish and maintain strong relationships with internal and external stakeholders; and
- occasional travel to the Mainland and beyond may be required.
Applicants Should
- possess a bachelor's degree or above in Communication, Marketing, Business Administration, or related disciplines, with a minimum of 6 years of working experience;
- have excellent communication skills, with high proficiency in written and spoken English and Chinese (Cantonese and Putonghua);
- possess strong administrative abilities, along with effective organisational, coordination, and problem-solving skills;
- exhibit vibrant and dynamic qualities, along with expertise in AI, mass and social media, and contemporary marketing strategies, with an open-minded approach to innovation and collaboration; and
- demonstrate a strong sense of responsibility and the ability to work independently and under pressure.
Salary will be commensurate with qualifications and experience. Interested applicant should visit this link and apply on or before 2 November 2025. Review of applications will begin soon until the position is filled. The University reserves the right not to fill the position in this exercise.
Applicants who are not invited to an interview within three months may consider their applications unsuccessful. All information received will be treated in strict confidence, and the data collected will be used for recruitment purposes only. The Personal Information Collection Statement will be provided upon request.
The Hang Seng University of Hong Kong, incorporated in Hong Kong with limited liability by guarantee, is an equal opportunity employer.
Apply Now
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School of Business
Posted today
Job Viewed
Job Description
About the University
The Hang Seng University of Hong Kong (HSUHK) is a non-profit private liberal-arts-oriented university with six Schools (Business, Communication, Decision Sciences, Humanities and Social Science, Translation and Foreign Languages, and Transdisciplinary Studies), and over 7,000 full-time undergraduate and postgraduate students. With its unique "Liberal + Professional" education model, HSUHK nurtures young talent with critical thinking, innovative minds, caring attitudes, moral values and social responsibility.
Aspiring to be a leading private university in the region, HSUHK prioritises stellar undergraduate education, top-quality faculty members, award-winning green campus facilities, innovative degree programmes, a unique residential college system that combines living and learning, interactive small-class teaching, close student-teacher relationships, impactful research, and excellent student development and support services.
HSUHK also ranked 7th (overall) in the ASEAN+ region, the 1st in the Greater China region, the 1st in Employability, the 3rd in Research and the 5th in Community Engagement as per the 2023 AppliedHE ASEAN+ private university ranking by the Singapore-based AppliedHE. Additionally, HSUHK was ranked among the top 200 worldwide on "Quality Education" and "Decent Work and Economic Growth" in the Times Higher Education University Impact Rankings 2021.
HSUHK was recognised in the 2025 Top Universities and Top Scientists Rankings conducted by international academic platform, , and was ranked 22nd in Social Sciences and Humanities, and 33rd in Economics and Finance among the top universities in China. The University's MSc in Global Supply Chain Management programme was ranked 84th globally in the QS International Trade Rankings 2025 announced by Quacquarelli Symonds (QS). The programme was also ranked 7th in the Greater China region and 4th in Hong Kong. The School of Business obtained AACSB International accreditation, a distinction achieved by only 6% of the world's leading business schools.
The University now invites applications for the following position:
School of Business - Assistant Officer
(Ref: AO (SBUS
Responsibilities
- provide administrative support to Taught Postgraduate (TPG) team on student admission and recruitment;
- address student inquiries and provide necessary support with professionalism and tact;
- serve as a first point of contact for stakeholders in a courteous and approachable manner;
- manage the student WeChat groups; and
- assist in publicity and promotional activities of TPG programmes.
Applicants Should
- possess a recognized degree, preferably with 2 years of working experience;
- have good communication, problem-solving and organisational skills, and be proficient in information technology;
- take initiative, have the ability to multitask, work independently and follow through on the tasks assigned;
- be self-motivated, detail-oriented and a good team player with positive attitude, demonstrate a welcoming and professional manner when dealing with diverse stakeholders, and have strong sense of responsibility and ethics; and
- have a good command of written and spoken English and Chinese (Cantonese and Putonghua), with the ability to handle inquiries both face-to-face and over the phone and resolve issues effectively.
Work experience in the higher education sector will be an advantage.
Salary will be commensurate with qualifications and experience. Interested applicant should visit this link and apply on or before 5 October 2025. Review of applications will begin soon until the position is filled. The University reserves the right not to fill the position in this exercise.
Applicants who are not invited to an interview within three months may consider their applications unsuccessful. All information received will be treated in strict confidence, and the data collected will be used for recruitment purposes only. The Personal Information Collection Statement will be provided upon request.
The Hang Seng University of Hong Kong, incorporated in Hong Kong with limited liability by guarantee, is an equal opportunity employer.
Apply Now
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School of Business
Posted today
Job Viewed
Job Description
About the University
The Hang Seng University of Hong Kong (HSUHK) is a non-profit private liberal-arts-oriented university with six Schools (Business, Communication, Decision Sciences, Humanities and Social Science, Translation and Foreign Languages, and Transdisciplinary Studies), and over 6,700 full-time undergraduate and postgraduate students. With its unique "Liberal + Professional" education model, HSUHK nurtures young talent with critical thinking, innovative minds, caring attitudes, moral values and social responsibility.
Aspiring to be a leading private university in the region, HSUHK prioritises stellar undergraduate education, top-quality faculty members, award-winning green campus facilities, innovative degree programmes, a unique residential college system that combines living and learning, interactive small-class teaching, close student-teacher relationships, impactful research, and excellent student development and support services.
HSUHK also ranked 7th (overall) in the ASEAN+ region, the 1st in the Greater China region, the 1st in Employability, the 3rd in Research and the 5th in Community Engagement as per the 2023 AppliedHE ASEAN+ private university ranking by the Singapore-based AppliedHE. Additionally, HSUHK was ranked among the top 200 worldwide on "Quality Education" and "Decent Work and Economic Growth" in the Times Higher Education University Impact Rankings 2021.
HSUHK was recognised in the 2025 Top Universities and Top Scientists Rankings conducted by international academic platform, , and was ranked 22nd in Social Sciences and Humanities, and 33rd in Economics and Finance among the top universities in China. The University's MSc in Global Supply Chain Management programme was ranked 84th globally in the QS International Trade Rankings 2025 announced by Quacquarelli Symonds (QS). The programme was also ranked 7th in the Greater China region and 4th in Hong Kong. The School of Business obtained AACSB International accreditation, a distinction achieved by only 6% of the world's leading business schools.
The University now invites applications for the following position:
School of Business - Assistant Manager
(Ref: AM (SBUS
Responsibilities
- assist in overseeing the daily operations of the Taught Postgraduate (TPG) Programmes, including planning and execution for the TPG team, ensuring all logistical details are managed effectively and efficiently;
- develop and implement branding and marketing strategies to enhance the visibility and reputation of the School of Business's TPG programmes;
- support the preparation and launch of new TPG programmes;
- establish and maintain strong relationships with internal and external stakeholders; and
- occasional travel to the Mainland and beyond may be required.
Applicants Should
- possess a bachelor's degree or above in Communication, Marketing, Business Administration, or related disciplines, with a minimum of 6 years of working experience;
- have excellent communication skills, with high proficiency in written and spoken English and Chinese (Cantonese and Putonghua);
- possess strong administrative abilities, along with effective organisational, coordination, and problem-solving skills;
- exhibit vibrant and dynamic qualities, along with expertise in AI, mass and social media, and contemporary marketing strategies, with an open-minded approach to innovation and collaboration; and
- demonstrate a strong sense of responsibility and the ability to work independently and under pressure.
Salary will be commensurate with qualifications and experience. Interested applicant should visit this link and apply on or before 28 September 2025. Review of applications will begin soon until the position is filled. The University reserves the right not to fill the position in this exercise.
Applicants who are not invited to an interview within three months may consider their applications unsuccessful. All information received will be treated in strict confidence, and the data collected will be used for recruitment purposes only. The Personal Information Collection Statement will be provided upon request.
The Hang Seng University of Hong Kong, incorporated in Hong Kong with limited liability by guarantee, is an equal opportunity employer.
Apply Now
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Executive Officer, School of Business
Posted today
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Job Description
SCHOOL OF BUSINESS
ENTREPRENEURSHIP AND INNOVATION CENTRE (EIC)
Executive Officer
Are you passionate about fostering the next generation of innovators and changemakers? The Entrepreneurship and Innovation Centre (EIC), a vibrant hub within the School of Business, is looking for self-motivated and responsible individual to join our team as an Executive Officer.
You will play a role in assisting the Centre Manager in executing programs and activities that inspire and equip our students with the skills to turn their visionary ideas into reality.
Responsibilities:
- Support Strategic Initiatives: Assist the Centre Manager in implementing strategic plans that advance the Centre's mission in entrepreneurship education;
- Coordinate Programs and Activities: Help organise and deliver the EIC's diverse portfolio of events and initiatives, ensuring smooth logistics and timely execution;
- Build a Thriving Community:Act as a connector, building and nurturing strong relationships with students, faculty, alumni, and industry partners;
- Ensure Operational Excellence: Oversee the Centre's website, social media platforms, promotional materials and quality assurance to ensure we deliver outstanding value to our community; and
- Provide Team Support: Assist in supporting team members, encouraging an atmosphere of teamwork and continuous learning.
Requirements:
- A bachelor's degree and at least 2 years of relevant experience. A background in entrepreneurship, innovation, or a related field is a strong asset;
- Exceptional communication skills, with fluency in both written and spoken English and Chinese (including Putonghua);
- A highly organised, self-motivated, and collaborative mindset with a keen eye for detail;
- Proficiency in digital tools and website management is a plus; and
- Experience in writing government grant proposals and managing events is an advantage.
Why Join Us?
This is a one-year fixed-term contract with the potential for renewal based on availability of funding, performance review and mutual agreement. We offer a competitive salary commensurate with your experience and the opportunity to work in a dynamic and intellectually stimulating environment.
Shortlisted candidates will be invited to participate in a written test.
Salary will be commensurate with qualifications and experience.
Application Procedure:
Applicants are invited to submit their applications to the HKBU e-Recruitment System. Those who are not invited for interview 8 weeks after the submission of application may consider their applications unsuccessful. Details of the University's Personal Information Collection Statement can be found at
The University reserves the right not to make an appointment for the post advertised, and the appointment will be made according to the terms and conditions applicable at the time of offer.
Review of applications is ongoing until the position is filled.
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Assistant Executive Officer, School of Business
Posted today
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Job Description
SCHOOL OF BUSINESS
DEPARTMENT OF MANAGEMENT, MARKETING AND INFORMATION SYSTEMS
Assistant Executive Officer
The appointee is expected to provide administrative support to both undergraduate and postgraduate programmes, as well as to the Department of Management, Marketing and Information Systems, in the following areas, including but not limited to:
Responsibilities:
- Assist admission exercise, programme marketing and promotion, and manage student affairs for the undergraduate programme;
- Provide administrative support to the Department on office administration, teaching and learning activities and events (e.g. mentoring and internship, workshops and seminars) of undergraduate and/or postgraduate programmes;
- Work closely with course instructors to support programme delivery;
- Manage and handle student enquiries at the General Office;
- Support for alumni services and social activities; and
- Handle enquiries and perform other duties as assigned.
Requirements:
- A bachelor's degree with preferably two years of relevant experience;
- Good command of spoken and written English and Chinese, including Putonghua;
- Skillful in Microsoft Office applications, including Word, Excel, and PowerPoint, with a solid foundation in basic computer knowledge; and
- Ability to work independently with reliability and flexibility, demonstrating self-motivation and attention to detail.
Shortlisted candidates will be invited to attend a written assessment.
The initial appointment will be offered on a fixed-term contract of up to two years. Re-appointment thereafter will be subject to performance review, mutual agreement, and availability of funding.
Salary will be commensurate with qualifications and experience .
Application Procedure:
Applicants are invited to submit their applications to the HKBU e-Recruitment System. Those who are not invited for interview 8 weeks after submission of application may consider their applications unsuccessful. Details of the University's Personal Information Collection Statement can be found at
The University reserves the right not to make an appointment for the post advertised, and the appointment will be made according to the terms and conditions applicable at the time of offer.
Review of application will begin on 17 September 2025 and is ongoing until the position is filled.
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Dean of Lee Shau Kee School of Business & Administration (Ref: 25001ZV)
Posted today
Job Viewed
Job Description
Founded in 1989, Hong Kong Metropolitan University (HKMU) is a modern, vibrant and dynamic university. We tailor our professional programmes to adapt to market trends and meet industry needs, thus providing our students with quality professional education and clear career paths. Being the first University of Applied Sciences (UAS) in Hong Kong, we pledge to play a pioneering role in enhancing recognition of vocational and professional education and training, and nurturing talents with both applied skills and knowledge.
As a faculty-driven, student-centred university in support of innovative teaching and learning, strategic research, and stakeholder outreach to provide maximum benefit to our communities, we conduct research that advances knowledge and enhances teaching, focusing on strategic areas, including digital humanities and literature, international business, gerontechnology, personalised care, smart city, open and innovative education, and bilingual learning and teaching.
HKMU is becoming an ever more vital link in addressing and helping Hong Kong to solve many difficult challenges – as part of our involvement in, and commitment to, the 'metropolis' of Hong Kong. Our plans to expand into the Greater Bay Area (GBA) will also cultivate talent to serve Hong Kong and the wider metropolitan GBA.
For more information about the University, please visit
The Position
The University is looking for a person of high caliber with strong academic credentials, dynamic leadership and academic administration experience to lead the Lee Shau Kee School of Business & Administration.
Currently, the Lee Shau Kee School of Business & Administration offers more than 40 programmes in different learning modes leading to the award of qualifications from bachelor to doctoral levels in the field of business. In 2017, we launched the Global Immersion Programme (GIP) for students to deepen their understanding of the cultural, social and economic dynamics around the world. With the dedication of academics and professionals, our curriculum does not only introduce conventional theories, but also practical skills in business, giving students a distinct competitive edge in the ever-changing business world.
The appointee shall be responsible to the President via the Provost for the overall management of the School. He/she shall provide academic leadership in the direction, development and operation of the School as well as driving excellence in teaching and research and enhancing student success. He/she shall be responsible for effective management of the School as well as participating in the administration and strategic planning towards advancing the University's mission and vision.
Requirements
Candidates should possess the following qualifications, experience and competence:
- An earned doctorate degree in business or a relevant discipline;
- High academic standing and strong teaching and research credentials;
- A proven track record in the administration of a school, faculty or department in a higher education institution;
- Dynamic leadership, broad vision and strategic foresight;
- Good record of professional and community services; and
- Excellent people and communication skills.
Remuneration Package
An attractive remuneration package, including basic salary, a composite cash/housing allowance, an end-of-contract gratuity, and a discretionary incentive payment, where applicable, will be offered to the right candidates. Generous annual leave, staff-development sponsorships, medical and dental benefits, and life insurance coverage will also be provided.
Applications/Nominations
Hong Kong Metropolitan University is being represented by Asianet Consultants in this search. Please submit applications or nominations on or before 22 October 2025 to:
Mr. Peter Liu
Asianet Consultants
Email: hkmu- Tel:
Room 701, Wilson House, 19-27 Wyndham Street, Central, Hong Kong
(Applicants who have responded to the previous advertisement posted in June 2024 and January 2025 need not re-apply.)
The personal data collected will be used for the purpose of considering your application for employment. For details, please refer to the "Personal Data (Privacy) Notice for Job Applicant" on the University's website. If you are not contacted by the University within eight weeks from the closing date of application, you may assume that your application was unsuccessful.
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Assistant Manager – School of Business (Ref: AM (SBUS) 2025-09-12)
Posted today
Job Viewed
Job Description
The Hang Seng University of Hong Kong (HSUHK) is a non-profit private liberal-arts-oriented university with six Schools (Business, Communication, Decision Sciences, Humanities and Social Science, Translation and Foreign Languages, and Transdisciplinary Studies), and over 6,700 full-time undergraduate and postgraduate students. With its unique "Liberal + Professional" education model, HSUHK nurtures young talent with critical thinking, innovative minds, caring attitudes, moral values and social responsibility.
Aspiring to be a leading private university in the region, HSUHK prioritises stellar undergraduate education, top-quality faculty members, award-winning green campus facilities, innovative degree programmes, a unique residential college system that combines living and learning, interactive small-class teaching, close student-teacher relationships, impactful research, and excellent student development and support services.
HSUHK also ranked 7th (overall) in the ASEAN+ region, the 1st in the Greater China region, the 1st in Employability, the 3rd in Research and the 5th in Community Engagement as per the 2023 AppliedHE ASEAN+ private university ranking by the Singapore-based AppliedHE. Additionally, HSUHK was ranked among the top 200 worldwide on "Quality Education" and "Decent Work and Economic Growth" in the Times Higher Education University Impact Rankings 2021.
HSUHK was recognised in the 2025 Top Universities and Top Scientists Rankings conducted by international academic platform, , and was ranked 22nd in Social Sciences and Humanities, and 33rd in Economics and Finance among the top universities in China. The University's MSc in Global Supply Chain Management programme was ranked 84th globally in the QS International Trade Rankings 2025 announced by Quacquarelli Symonds (QS). The programme was also ranked 7th in the Greater China region and 4th in Hong Kong. The School of Business obtained AACSB International accreditation, a distinction achieved by only 6% of the world's leading business schools.
The University now invites applications for the following position:
Assistant Manager – School of Business (Ref: AM (SBUS
Responsibilities:
- assist in overseeing the daily operations of the Taught Postgraduate (TPG) Programmes, including planning and execution for the TPG team, ensuring all logistical details are managed effectively and efficiently;
- develop and implement branding and marketing strategies to enhance the visibility and reputation of the School of Business's TPG programmes;
- support the preparation and launch of new TPG programmes;
- establish and maintain strong relationships with internal and external stakeholders; and
- occasional travel to the Mainland and beyond may be required.
Applicants should:
- possess a bachelor's degree or above in Communication, Marketing, Business Administration, or related disciplines, with a minimum of 6 years of working experience;
- have excellent communication skills, with high proficiency in written and spoken English and Chinese (Cantonese and Putonghua);
- possess strong administrative abilities, along with effective organisational, coordination, and problem-solving skills;
- exhibit vibrant and dynamic qualities, along with expertise in AI, mass and social media, and contemporary marketing strategies, with an open-minded approach to innovation and collaboration; and
- demonstrate a strong sense of responsibility and the ability to work independently and under pressure.
Salary will be commensurate with qualifications and experience. Interested applicant should visit this link and apply on or before 28 September Review of applications will begin soon until the position is filled. The University reserves the right not to fill the position in this exercise.
Applicants who are not invited to an interview within three months may consider their applications unsuccessful. All information received will be treated in strict confidence, and the data collected will be used for recruitment purposes only. The Personal Information Collection Statement will be provided upon request.
The Hang Seng University of Hong Kong, incorporated in Hong Kong with limited liability by guarantee, is an equal opportunity employer.
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Business Operations
Posted today
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Job Description
About Us:
IQ Hong Kong Ltd., we specialize in creating innovative and engaging products. Our portfolio includes lights, stationery, paper goods, gifts and premiums, travel accessories, clocks and watches, home decor, and arts and crafts. Join us in our mission to inspire creativity and joy through our unique offerings
About the Role:
This is a unique and high-impact role that blends strategic oversight with hands-on execution. You will act as a true right hand to the General Manager, ensuring smooth daily operations while contributing directly to key business objectives. The ideal candidate is a sharp, analytical, and impeccably organized professional who is fluent in both English and Mandarin and thrives in a fast-paced, data-driven environment.
Reports to: General Manager
Key Responsibilities:
Performance Monitoring & Business Analysis:
• Track, analyze, and report on Key Performance Indicators (KPIs) across all core departments:
i. Sales: Conversion rates, revenue growth, sales pipeline health.
ii. Purchase: Supplier performance, cost savings, material availability.
iii. Product Development: Project timelines, milestone compl
iv. Shipping: On-time delivery rates, freight costs, logistics efficiency.
v. Develop and maintain interactive performance dashboards in Power BI for the leadership team.
• Utilize MS Business Central to extract and validate operational data.
• Prepare weekly/monthly performance reports, identifying trends, risks, and opportunities for the GM.
- Executive & Clerical Support:
• Draft, review, and proofread a variety of business documents, including contracts, proposals, and MOUs.
• Manage the GM's calendar, schedule critical meetings, and prepare agendas and briefing materials.
• Handle confidential information with the utmost discretion.
- Client Relations & Business Development Support:
• Act as the primary host and liaison for overseas customers and business partners during their visits.
• Assist in arranging logistics, itineraries, and cultural activities for international guests.
• Support the GM in preparing and delivering compelling product presentations in both English and Mandarin.
• Represent the company with professionalism and poise in a cross-cultural context.
Who You Are:
• A bachelor's degree in Business Administration, Management, or a related field.
• years of experience in a similar role, such as an Executive Assistant, Business Analyst, or Operations Coordinator.
• Essential Technical Skills: High proficiency in Power BI for data visualization and MS Business Central (or a similar ERP system). Advanced skills in Microsoft Office are required.
• Essential Language Skills: Full professional fluency in both English and Mandarin (both verbal and written) is mandatory.
• A keen eye for detail, especially when drafting and reviewing important documents.
• Impeccable organizational and time-management skills, with the ability to prioritize effectively.
• A proactive, "can-do" attitude and the ability to work independently with minimal supervision.
• Professional demeanor and confidence in interacting with senior management and international clients.
What We Offer:
• A competitive salary and benefits package.
• The opportunity to work closely with senior leadership and gain a holistic view of the business.
• A dynamic and supportive work environment where your contributions are valued.
• Significant opportunities for professional growth and development.
How to Apply:
If you are a strategic thinker with a passion for operational excellence and are ready to take on a challenging and rewarding role, we would love to hear from you.
We offer attractive remuneration packages to the successful candidates.
Interested parties please send your full Resume with availability, present and expected salary to us.
All personal data collected would be solely used for recruitment purposes and it will be destroyed after 6 months.
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Business Operations Manager
Posted today
Job Viewed
Job Description
Job Overview:
We are seeking a business operations expert with a deep understanding of the "B2B2C" model in the education sector. You will be primarily responsible for enhancing the engagement, conversion rates, and renewal rates of educational institutions in Hong Kong and Singapore, as well as their end-users (students/parents) within our platform ecosystem. You need to deeply understand the operational pain points of educational institutions and the learning journeys of end-users. By leveraging data insights, strategy design, and automation tools, you will build and optimize an efficient, scalable user lifecycle operation system to ultimately drive business growth and customer success.
Core Responsibilities:
Data Analysis and Insights:
- Monitor and analyze the behavior data of B-end institutions (e.g., teachers, administrators) and C-end users (students, parents) on the platform, establishing a core metrics system (e.g., engagement, course completion rates, conversion funnels, renewal rates).
- Identify key points of user churn through data mining, recognize growth opportunities, and produce actionable insight reports.
Lifecycle Operation Strategy Design:
- Map out and continuously optimize the complete interaction paths and lifecycle maps for both B-end and C-end users.
Design personalized activation, engagement, retention, and win-back strategies for users at different roles and stages.
Focus: Create a linked operation mechanism based on "B-end driving C-end" or "C-end feeding back to B-end" (e.g., activating student families through events initiated by institutional teachers; persuading institutions to renew based on high activity data from students).
Automation Operation System Development:
Lead the utilization of internal CRM, operational automation tools, or custom-built systems to productize and automate operational strategies.
Design and deploy automated workflows, such as new institution onboarding processes, user silence alerts and outreach processes, and pre-renewal reminder workflows, to enhance operational efficiency and scalability.
Experimentation and Optimization:
- Promote an A/B testing culture, continuously testing, measuring, and iterating all operational strategies (from push content, event formats to outreach timing) to maximize the return on investment (ROI) of key metrics.
Cross-Department Collaboration:
- As the core of business operations, collaborate with product and technical teams to translate operational needs into product improvement suggestions.
- Work with marketing and sales teams to ensure a smooth transition from leads to contracts.
- Collaborate with the customer success team to share insights and jointly improve customer satisfaction and renewal rates.
Qualifications:
Required Experience:
- Over 5 years of experience in business operations, user growth, or customer success, with practical experience in the "B2B2C" model in the EdTech or SaaS industry.
- Experience in the Hong Kong or Singapore education market is preferred, with familiarity with the operational models of local educational institutions (e.g., schools, training centers, extracurricular classes) and C-end user habits.
- Proven success in building automated operational processes from scratch (e.g., EDM, SMS, Push notification systems) that have led to significant business growth.
Core Competencies:
- Excellent data capabilities: Proficient in data analysis tools (e.g., Excel, SQL, Tableau, Mixpanel/Amplitude), capable of independently extracting, analyzing, and visualizing data.
- Strong business understanding: Ability to quickly comprehend the operational pain points of educational institutions, the motivations of teachers, and the needs of students/parents.
- Systematic and automated thinking: Skilled in systematizing scattered operational actions and pursuing automation through technical tools.
- Project management and collaboration: Outstanding cross-department communication and project driving abilities, capable of effectively integrating resources to achieve goals.
Personal Traits:
- Highly user-centered, possessing strong empathy and curiosity.
- Results-driven, with a strong sense of responsibility towards business metrics.
- Entrepreneurial spirit, able to work proactively in a dynamic and fast-changing environment.
Language Requirements:
- Fluency in English and Mandarin is mandatory.
- Cantonese is a significant plus (for the Hong Kong market).
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Business Operations Analyst
Posted today
Job Viewed
Job Description
Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.
About The Role
We are seeking a skilled and proactive Business Operations Analyst, a.k.a Data Orchestrator, to join our data and technology team. In this role, you will be responsible for designing, implementing, and maintaining robust data pipelines and orchestration workflows that ensure seamless data flow across our systems. You will collaborate closely with data analysts and business stakeholders to support data-driven decision-making and operational efficiency.
Key Responsibilities
- Design, develop, and maintain ETL workflows across Oracle, SQL Server and Snowflake
- Build and automate data pipelines using Alteryx, Tableau Prep, dbt, and Python
- Collaborate with cross-functional teams to optimize business processes and enhance operational efficiency
- Analyze complex data sets and generate actionable insights to support strategic initiatives
- Coordinate and manage data-related projects, ensuring timely delivery and alignment with business goals
- Serve as a liaison between technical teams and business users to gather requirements and translate them into data solutions
- Conduct regular audits to ensure data process integrity, compliance, and risk mitigation
- Provide training and support to end users on data tools and processes
- Maintain comprehensive documentation of workflows, procedures, and best practices
- Stay current with industry trends and recommend innovative solutions to improve data operations
Qualifications
- Bachelor's degree in Computer Science, Data Engineering, Information Systems, or a related field
- 4–6 years of experience in data engineering, data orchestration, or ETL development
- Strong proficiency in Python and SQL
- Hands-on experience with Alteryx, Tableau Prep, dbt, and orchestration tools
- Experience with cloud platforms (Snowflake) and associated data services
- Familiarity with CI/CD practices and version control systems (e.g., Git)
- Solid understanding of data governance, security, and compliance principles
- Strong analytical and problem-solving skills with attention to detail
- Excellent communication and collaboration abilities
Additional Requirements
- Ability to work with complex data sets and identify internal process trends and opportunities
- Ability to prioritize tasks in a fast-paced, dynamic environment
- Experience with web applications and process development , PowerApps, Power Automate) is a plus
Why us?
Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
Job Family:
Sales
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