47 School Operations jobs in Hong Kong
Retail Banking Operation Head - Operations Management Department
Posted 10 days ago
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Job Description
Join to apply for the Retail Banking Operation Head - Operations Management Department role at Industrial and Commercial Bank of China
Retail Banking Operation Head - Operations Management Department1 week ago Be among the first 25 applicants
Join to apply for the Retail Banking Operation Head - Operations Management Department role at Industrial and Commercial Bank of China
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Industrial and Commercial Bank of China (Asia) Limited (“ICBC (Asia)”) is the flagship of overseas business of Industrial and Commercial Bank of China Limited (“ICBC”) – currently the largest commercial bank in China, and it is one of the domestic systemically important banks (D-SIBs) in Hong Kong. Currently, ICBC (Asia) has 52 retail outlets (including 27 “Elite Club” Wealth Management Centres) in Hong Kong. It is engaged in commercial banking, investment banking and other financial services, including those of securities, insurance and funds, with a focus on commercial and retail banking as well as global market business. Chinese Mercantile Bank and ICBC Asset Management (Global) Company Limited, two wholly-owned subsidiaries of ICBC (Asia), specialize in Renminbi services in mainland China and ICBC’s global asset management business respectively.
Responsibilities
- Manage daily operational activities of Credit Card Settlement, ATM Settlement, Time Deposit, Faster Payment System (FPS) and Autopay Operations.
- Formulate strategic plans for the section to meet with service and operational goals set by the management
- Monitor and review the set up, maintenance and updates of the processing systems and operating procedures of the section
- Implement operations policies and procedures of the section to ensure they are carried out in proper manner and are strictly followed by branches and the staff in the section
- Assist Department Head to handle personnel functions including hiring and training to ensure the smooth running of the Department
- Co-ordinate with Transaction Processing Centre Head to maintain a good operational control and branch activities
- Work with Retail Banking Product Team to advise on new products operational design
- Provide operations support to AML Compliance Officer on AML activities and new account opening
- University graduate or equivalent academic achievement
- At least 8-10 years corporate banking experience of which 6-8 years are in operations management position
- In-depth knowledge of corporate banking products/ services and their operational activities
- Knowledge of the regulations and procedures of Hong Kong Interbank Clearing Ltd (HKICL) and CCASS from the Hong Kong Security Clearing Co (HKSCC)
- Strong leadership and decision making skills
- Excellent managerial and planning skills
- Initiative, systematic, active and energetic
- Good communication skills and fluent in both spoken and written Chinese (Mandarin and Cantonese) and English
Personal data collected will be used for recruitment purpose only. Seniority level
- Seniority level Director
- Employment type Full-time
- Job function Finance
- Industries Banking
Referrals increase your chances of interviewing at Industrial and Commercial Bank of China by 2x
Sign in to set job alerts for “Head of Retail Banking” roles. First Vice President, Head of Credit Card Section Head & Executive Vice President - Corporate Banking (Local Large Corp focus) Head of Industry, eCommerce, Gaming, and TravelKowloon City District, Hong Kong SAR 2 weeks ago
VP, Credit Approval (Midcap and FI Credit), Risk Management Group Assistant Vice President, Credit Initiation Supervisory (Secured Loan)Kowloon City District, Hong Kong SAR 4 days ago
Section Head & Executive Vice President (Trade Sales) - Wholesale Banking Team Head, Client Relationship Management, Private Banking Head of Finance, Transaction Banking Asia – Global Finance VP, Counterparty Credit & Clearing Risk, Prime Brokerage, Hedge Funds & FIs Deputy Division Head (Institutional Banking) Section Head, Electronic Banking, Promotion Team Vice President/Assistant Vice President, Payment Investigation, Corporate Banking Head of Wealth Planning, Greater China – Private Banking Vice President, Product Compliance (Corporate Banking) Head of INV Funds Commercialization (HK) Head of Conversational Banking, AI and Innovation - International Wealth and Premier BankingWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrRetail Banking Operation Head - Operations Management Department
Posted 16 days ago
Job Viewed
Job Description
Join to apply for the Retail Banking Operation Head - Operations Management Department role at Industrial and Commercial Bank of China
Retail Banking Operation Head - Operations Management Department1 week ago Be among the first 25 applicants
Join to apply for the Retail Banking Operation Head - Operations Management Department role at Industrial and Commercial Bank of China
Get AI-powered advice on this job and more exclusive features.
Industrial and Commercial Bank of China (Asia) Limited (“ICBC (Asia)”) is the flagship of overseas business of Industrial and Commercial Bank of China Limited (“ICBC”) – currently the largest commercial bank in China, and it is one of the domestic systemically important banks (D-SIBs) in Hong Kong. Currently, ICBC (Asia) has 52 retail outlets (including 27 “Elite Club” Wealth Management Centres) in Hong Kong. It is engaged in commercial banking, investment banking and other financial services, including those of securities, insurance and funds, with a focus on commercial and retail banking as well as global market business. Chinese Mercantile Bank and ICBC Asset Management (Global) Company Limited, two wholly-owned subsidiaries of ICBC (Asia), specialize in Renminbi services in mainland China and ICBC’s global asset management business respectively.
Responsibilities
- Manage daily operational activities of Credit Card Settlement, ATM Settlement, Time Deposit, Faster Payment System (FPS) and Autopay Operations.
- Formulate strategic plans for the section to meet with service and operational goals set by the management
- Monitor and review the set up, maintenance and updates of the processing systems and operating procedures of the section
- Implement operations policies and procedures of the section to ensure they are carried out in proper manner and are strictly followed by branches and the staff in the section
- Assist Department Head to handle personnel functions including hiring and training to ensure the smooth running of the Department
- Co-ordinate with Transaction Processing Centre Head to maintain a good operational control and branch activities
- Work with Retail Banking Product Team to advise on new products operational design
- Provide operations support to AML Compliance Officer on AML activities and new account opening
- University graduate or equivalent academic achievement
- At least 8-10 years corporate banking experience of which 6-8 years are in operations management position
- In-depth knowledge of corporate banking products/ services and their operational activities
- Knowledge of the regulations and procedures of Hong Kong Interbank Clearing Ltd (HKICL) and CCASS from the Hong Kong Security Clearing Co (HKSCC)
- Strong leadership and decision making skills
- Excellent managerial and planning skills
- Initiative, systematic, active and energetic
- Good communication skills and fluent in both spoken and written Chinese (Mandarin and Cantonese) and English
Personal data collected will be used for recruitment purpose only. Seniority level
- Seniority level Director
- Employment type Full-time
- Job function Finance
- Industries Banking
Referrals increase your chances of interviewing at Industrial and Commercial Bank of China by 2x
Sign in to set job alerts for “Head of Retail Banking” roles. First Vice President, Head of Credit Card Section Head & Executive Vice President - Corporate Banking (Local Large Corp focus) Head of Industry, eCommerce, Gaming, and TravelKowloon City District, Hong Kong SAR 2 weeks ago
VP, Credit Approval (Midcap and FI Credit), Risk Management Group Assistant Vice President, Credit Initiation Supervisory (Secured Loan)Kowloon City District, Hong Kong SAR 4 days ago
Section Head & Executive Vice President (Trade Sales) - Wholesale Banking Team Head, Client Relationship Management, Private Banking Head of Finance, Transaction Banking Asia – Global Finance VP, Counterparty Credit & Clearing Risk, Prime Brokerage, Hedge Funds & FIs Deputy Division Head (Institutional Banking) Section Head, Electronic Banking, Promotion Team Vice President/Assistant Vice President, Payment Investigation, Corporate Banking Head of Wealth Planning, Greater China – Private Banking Vice President, Product Compliance (Corporate Banking) Head of INV Funds Commercialization (HK) Head of Conversational Banking, AI and Innovation - International Wealth and Premier BankingWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrAssistant Manager, Airport Operations & Crisis Management
Posted 7 days ago
Job Viewed
Job Description
Join to apply for the Assistant Manager, Airport Operations & Crisis Management role at Hong Kong International Aviation Academy .
Job OverviewThe Hong Kong International Aviation Academy (HKIAA), established by the Airport Authority Hong Kong (AAHK) in 2016, is the first civil aviation academy in Hong Kong. It offers diverse aviation-related curricula to train professionals, newcomers, and young aspirants in the industry. The Academy collaborates with local and international institutions to deliver various programmes including summer camps, placement programmes, professional certificates, and accredited courses.
Responsibilities- Assist in preparing and submitting applications for organizational approval as an Approved Training Organisation (ATO) for UAV remote pilots training.
- Design and develop training programmes for UAV operations and other disciplines.
- Conduct policy research and liaise with government departments to ensure regulatory compliance.
- Coordinate with regulatory bodies and industry stakeholders to expand training initiatives related to the low-altitude economy.
- Provide administrative and logistical support for training delivery.
- Assist in organizing study tours, camps, and publicity events.
- Undertake ad hoc projects and assignments as required.
- Occasional duties on weekends, public holidays, or outside regular hours may be required.
- Degree holder or above with at least 4 years of relevant experience, preferably in aviation or airport operations.
- Proven experience in designing and implementing training programmes.
- In-depth knowledge of the aviation industry; expertise in UAV operations is an advantage.
- Organized, collaborative, and passionate about training.
- Strong communication, problem-solving, and interpersonal skills.
- Proficient in Microsoft Office applications and Chinese word processing.
- Good command of written and spoken English and Chinese; Mandarin is a plus.
Interested parties may click "Apply now" or email their full resume with salary expectations to the HR Department via the provided email or through the company website.
Personal data will be used solely for recruitment purposes. HKIA Services Holdings Limited and its subsidiaries are equal opportunity employers.
Job Details- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Education and Other
- Industry: Airlines and Aviation
This job posting is active. No indication of it being expired.
#J-18808-LjbffrAssistant Manager, Airport Operations & Crisis Management
Posted 6 days ago
Job Viewed
Job Description
Join to apply for the Assistant Manager, Airport Operations & Crisis Management role at Hong Kong International Aviation Academy .
Job OverviewThe Hong Kong International Aviation Academy (HKIAA), established by the Airport Authority Hong Kong (AAHK) in 2016, is the first civil aviation academy in Hong Kong. It offers diverse aviation-related curricula to train professionals, newcomers, and young aspirants in the industry. The Academy collaborates with local and international institutions to deliver various programmes including summer camps, placement programmes, professional certificates, and accredited courses.
Responsibilities- Assist in preparing and submitting applications for organizational approval as an Approved Training Organisation (ATO) for UAV remote pilots training.
- Design and develop training programmes for UAV operations and other disciplines.
- Conduct policy research and liaise with government departments to ensure regulatory compliance.
- Coordinate with regulatory bodies and industry stakeholders to expand training initiatives related to the low-altitude economy.
- Provide administrative and logistical support for training delivery.
- Assist in organizing study tours, camps, and publicity events.
- Undertake ad hoc projects and assignments as required.
- Occasional duties on weekends, public holidays, or outside regular hours may be required.
- Degree holder or above with at least 4 years of relevant experience, preferably in aviation or airport operations.
- Proven experience in designing and implementing training programmes.
- In-depth knowledge of the aviation industry; expertise in UAV operations is an advantage.
- Organized, collaborative, and passionate about training.
- Strong communication, problem-solving, and interpersonal skills.
- Proficient in Microsoft Office applications and Chinese word processing.
- Good command of written and spoken English and Chinese; Mandarin is a plus.
Interested parties may click "Apply now" or email their full resume with salary expectations to the HR Department via the provided email or through the company website.
Personal data will be used solely for recruitment purposes. HKIA Services Holdings Limited and its subsidiaries are equal opportunity employers.
Job Details- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Education and Other
- Industry: Airlines and Aviation
This job posting is active. No indication of it being expired.
#J-18808-LjbffrVice President - Trading Development - Operations (Project Management)
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Vice President - Trading Development - Operations (Project Management) role at Hong Kong Exchanges and Clearing Limited (HKEX)
Company Introduction:
We’re home to Asia's most dynamic and vibrant capital markets.
Connecting capital, ideas, inspiration, and innovation for deeper, more diverse, and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day.
HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: "To Connect, Promote and Progress our Markets and the Communities they support for the prosperity of all."
Job Summary:
The Trading Development team at HKEX is committed to advancing market infrastructure, systems, and policies. We are seeking a seasoned leader with a background in financial markets, strategic acumen, and strong communication skills to spearhead our initiatives.
Job Duties:
- Strategic Development: Lead and oversee initiatives to refine market structures, bolster liquidity, and uphold market integrity in alignment with revenue goals and regulatory mandates.
- Market Analysis: Assess the evolving global market landscape, anticipate regulatory shifts, and craft strategies to meet the dynamic needs of market participants.
- Stakeholder Engagement: Cultivate and nurture relationships with a diverse range of stakeholders, including IT teams, Exchange Participants, regulators, and industry bodies, ensuring seamless communication, feedback, and collaboration.
- Project Management: Drive project planning, budgeting, and execution, ensuring adherence to timelines, established processes, and accountability across divisions.
Requirements:
- Educational Background: Bachelor’s degree in business administration, Social Science, Journalism, or a related field.
- Experience: Minimum of 7 years of professional experience with a focus on capital markets. Candidates with a background in finance, sales and trading, research, journalism, or demonstrated writing experience are highly desirable.
- Skills:
- Exceptional analytical, problem-solving, and logical thinking skills.
- Proficiency in written and spoken English is essential; knowledge of Chinese and Putonghua is beneficial.
- Strong presentation and lobbying skills, with the ability to articulate complex ideas and influence stakeholders effectively.
- Attributes: Proactive, meticulous, and adept at building effective relationships across various stakeholders.
HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values, and we support, respect diverse perspectives, abilities, culture, and experiences within our workplace.
Location: HKEX - Exchange Square
Shift: N/A
Scheduled Weekly Hours: 40
Worker Type: Permanent
#J-18808-LjbffrVice President - Trading Development - Operations (Project Management)
Posted 1 day ago
Job Viewed
Job Description
Join to apply for the Vice President - Trading Development - Operations (Project Management) role at Hong Kong Exchanges and Clearing Limited (HKEX)
Company Introduction:
We’re home to Asia's most dynamic and vibrant capital markets.
Connecting capital, ideas, inspiration, and innovation for deeper, more diverse, and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day.
HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: "To Connect, Promote and Progress our Markets and the Communities they support for the prosperity of all."
Job Summary:
The Trading Development team at HKEX is committed to advancing market infrastructure, systems, and policies. We are seeking a seasoned leader with a background in financial markets, strategic acumen, and strong communication skills to spearhead our initiatives.
Job Duties:
- Strategic Development: Lead and oversee initiatives to refine market structures, bolster liquidity, and uphold market integrity in alignment with revenue goals and regulatory mandates.
- Market Analysis: Assess the evolving global market landscape, anticipate regulatory shifts, and craft strategies to meet the dynamic needs of market participants.
- Stakeholder Engagement: Cultivate and nurture relationships with a diverse range of stakeholders, including IT teams, Exchange Participants, regulators, and industry bodies, ensuring seamless communication, feedback, and collaboration.
- Project Management: Drive project planning, budgeting, and execution, ensuring adherence to timelines, established processes, and accountability across divisions.
Requirements:
- Educational Background: Bachelor’s degree in business administration, Social Science, Journalism, or a related field.
- Experience: Minimum of 7 years of professional experience with a focus on capital markets. Candidates with a background in finance, sales and trading, research, journalism, or demonstrated writing experience are highly desirable.
- Skills:
- Exceptional analytical, problem-solving, and logical thinking skills.
- Proficiency in written and spoken English is essential; knowledge of Chinese and Putonghua is beneficial.
- Strong presentation and lobbying skills, with the ability to articulate complex ideas and influence stakeholders effectively.
- Attributes: Proactive, meticulous, and adept at building effective relationships across various stakeholders.
HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values, and we support, respect diverse perspectives, abilities, culture, and experiences within our workplace.
Location: HKEX - Exchange Square
Shift: N/A
Scheduled Weekly Hours: 40
Worker Type: Permanent
#J-18808-LjbffrAnalyst, Operations Control and Reporting, Wealth Management Operations, Technology & Operations
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Analyst, Operations Control and Reporting, Wealth Management Operations, Technology & Operations role at DBS Bank .
Business FunctionGroup Technology and Operations (T&O) enables the bank with an efficient, resilient infrastructure, focusing on productivity, quality, control, technology, people capability, and innovation. We manage the Bank's operational processes and aim to delight our business partners through multiple banking channels.
Key Responsibilities- Prepare, check, and coordinate regulatory reports (CRS, FATCA, GSIB, HKMA return, etc.), ensuring data accuracy and timely submission.
- Consolidate regulatory reporting for timely and accurate filing to internal parties and final submission to authorities like SFC, HKMA, MAS.
- Perform cash and stock reconciliation to identify errors or discrepancies.
- Ensure daily and monthly reconciliation of General Ledger account balances.
- Build risk awareness among staff through support and training.
- Assist in implementing system and process changes considering operational flows, regulations, and controls.
- Liaise with business partners on requirements, participate in UAT, and monitor project timelines.
- Ensure daily operations comply with external/regulatory/internal standards and risk management policies.
- Review and update SOPs regularly to adhere to guidelines and regulations.
- Support team management to meet targets and conduct reviews and audits, including internal workflows for audits.
- Minimum 5 years of experience in securities settlement, reconciliation, control, and reporting.
- Degree in Finance, Business Administration, or relevant fields.
- Experience in project administration is preferred.
- Knowledge of Avaloq workflows is advantageous.
- Understanding of regulatory requirements for investment products.
- Familiarity with market rules and practices.
- Expertise in investment product settlement (equities, fixed income, unit trusts, structured products).
- Strong risk and control mindset.
- Ability to work under pressure, identify errors, and handle sensitive information appropriately.
- Attention to detail, team management, analytical, organizational, and communication skills.
- Ability to work independently.
Location: Hong Kong - Two Harbour Square
Job Type: Full-time, Regular Schedule
Posted on: May 9, 2025
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Analyst, Operations Control and Reporting, Wealth Management Operations, Technology & Operations
Posted 2 days ago
Job Viewed
Job Description
Join to apply for the Analyst, Operations Control and Reporting, Wealth Management Operations, Technology & Operations role at DBS Bank .
Business FunctionGroup Technology and Operations (T&O) enables the bank with an efficient, resilient infrastructure, focusing on productivity, quality, control, technology, people capability, and innovation. We manage the Bank's operational processes and aim to delight our business partners through multiple banking channels.
Key Responsibilities- Prepare, check, and coordinate regulatory reports (CRS, FATCA, GSIB, HKMA return, etc.), ensuring data accuracy and timely submission.
- Consolidate regulatory reporting for timely and accurate filing to internal parties and final submission to authorities like SFC, HKMA, MAS.
- Perform cash and stock reconciliation to identify errors or discrepancies.
- Ensure daily and monthly reconciliation of General Ledger account balances.
- Build risk awareness among staff through support and training.
- Assist in implementing system and process changes considering operational flows, regulations, and controls.
- Liaise with business partners on requirements, participate in UAT, and monitor project timelines.
- Ensure daily operations comply with external/regulatory/internal standards and risk management policies.
- Review and update SOPs regularly to adhere to guidelines and regulations.
- Support team management to meet targets and conduct reviews and audits, including internal workflows for audits.
- Minimum 5 years of experience in securities settlement, reconciliation, control, and reporting.
- Degree in Finance, Business Administration, or relevant fields.
- Experience in project administration is preferred.
- Knowledge of Avaloq workflows is advantageous.
- Understanding of regulatory requirements for investment products.
- Familiarity with market rules and practices.
- Expertise in investment product settlement (equities, fixed income, unit trusts, structured products).
- Strong risk and control mindset.
- Ability to work under pressure, identify errors, and handle sensitive information appropriately.
- Attention to detail, team management, analytical, organizational, and communication skills.
- Ability to work independently.
Location: Hong Kong - Two Harbour Square
Job Type: Full-time, Regular Schedule
Posted on: May 9, 2025
#J-18808-LjbffrSection Head, Operations (Retail Business Management)
Posted 10 days ago
Job Viewed
Job Description
Responsibilities:
- Lead the team to work with business stakeholders to identify, develop, implement and monitor system and operational solutions to meet and exceed retail banking objectives
- Establish and maintain operational procedures on deposit, money transfer and wealth management that fulfill regulatory requirements and ensure operational efficiencies and customer friendliness at the same time
- Monitor and ensure the compliances of operational procedures by the retail frontline units
- Drive business process re-engineering and compliance enhancement initiatives in accordance with retail banking directions
- Liaise with internal and external parties for the most effective and efficient progress and delivery of projects and initiatives
Requirements:
- Degree holder in Computer Science, Business Administration, Information Systems or related disciplines and with a minimum of 10 years’ experience in retail banking operations in a supervisory role.
- Strong leadership skills and able to lead and manage a team of professional business analysts and retail banking operations managers.
- Strong inter-personal skills with a drive to deliver quality solution, and the ability to build and manage cordial working relationship with counterparts.
Associate Director, Operational Change Management, Operations
Posted 10 days ago
Job Viewed
Job Description
The Associate Director of Operational Change Management, based in Hong Kong, reports directly to the Head of Asia Operations. This key role focuses on enhancing existing business processes, building processes for new products and managing change projects, ensuring optimal operational efficiency across all product lines, particularly within FICC and Equity Derivatives.
Key Areas of Responsibilities
- Process transformations:
- Challenge and refine existing processes in alignment with industry best practices.
- Identify efficiency gaps and propose and deliver actionable solutions.
- Implement process enhancements to streamline management across operations.
- Maintain and update documentation for existing products and system workflows.
- Design and analyze business process models for product launches and change initiatives.
- Collaborate with operations managers to document new process requirements.
- Work with technology teams to translate operational requirements into system improvements.
- Engage with project teams to ensure timely delivery of project tasks.
- Secure approval for process improvements from relevant operations leaders.
Requirements
- Candidates should have a minimum of 7 years of Back office / Operations experience with direct experience managing projects.
- Candidates with less experience may be considered at grades corresponding to their relevant work exp.
- Strong communication and interpersonal skills to interact with various stakeholders at varied levels of management.
- Experience in process transformation preferred. At a minimum the candidate should be able to review Ops processes and independently carry out automation of such manual tasks with an aim to streamline the Ops processes, improve process efficiency and drive process transformation.
- Knowledge of financial products used across Equity Derivatives and FICC business lines.
- Ability to multi-task across various business and department initiatives.
- Control orientated and risk aware.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Finance
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Get notified about new Director Change Management jobs in Hong Kong, Hong Kong SAR .
Operations Business Transformation, Director / Associate Director Head of Transformation - Renewable Energy Finance and Operations Director, Family Office Associate Director / Director, Deal Advisory, Strategy & Operations (ESG, Climate Risk) Associate Director / Manager, Finance Transformation, Finance ConsultingWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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