What Jobs are available for Scrum Master in Hong Kong?

Our client is a globally recognized insurance organization with a strong presence across local and international markets.

They are currently seeking a Lead Scrum Master/ Agile Coach to join their Health Insurance division. This role is ideal for someone passionate about Digital Agile transformation and team empowerment. The successful candidate will champion Agile practices, facilitate Scrum ceremonies, and foster a culture of continuous improvement across cross-functional teams.

Key Responsibilities:

• Lead and facilitate core Scrum events including Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives.
• Serve as an Agile mentor to Scrum Teams and stakeholders, promoting Agile values and principles.
• Partner with Product Owners to maintain a prioritized and transparent Product Backlog.
• Ensure visibility and accessibility of Scrum artifacts such as burndown charts and team metrics.
• Drive continuous improvement initiatives and support teams in optimizing delivery practices.
• Uphold the integrity of the Scrum framework and ensure consistent application across teams.
• Guide teams in leveraging Agile metrics to monitor progress and identify growth areas.
• Deliver Agile training and coaching to team members and business stakeholders.
• Foster a psychologically safe environment that encourages experimentation and learning.
• Proactively remove obstacles that hinder team progress and delivery.
• Collaborate with other Agile leaders including Scrum Masters, Agile Coaches, and Release Train Engineers.

Key Requirements:

• Solid understanding of technical concepts relevant to development teams (coding skills not required).
• Proven experience in Agile coaching, Scrum Master roles, or transformation initiatives within financial services.
• Familiarity with Agile performance metrics and analytics.
• Strong risk management and stakeholder engagement capabilities.
• Excellent communication skills across diverse teams and senior leadership.
• Trilingual proficiency (English, Cantonese, Mandarin) is preferred.
• Demonstrated ability to lead medium to large-scale Agile initiatives with cross-functional teams.
• Expertise in Agile frameworks (Scrum, SAFe), change management, and performance monitoring.

Our client offers competitive compensation and benefits, as well as a dynamic and fast-paced work environment.

Interested parties, please send your CV to Ron Lee on or contact on for more details. For other available opportunities, please visit

Scrum Master - Insurance project

We are looking for a strong Scrum Master consultant to support programme, ideal candidate will be solid Scrum candidate who has set up scrum team and environment, it is a great role for those who are looking for career progression to a large-scale project.

Responsibilities

• Work closely with business units, various stakeholders to drive and deliver system application solutions to address business needs
• Coordinate with Product Owner and Business Analysts to produce user stories, specifications, and mock-ups for proposed solutions
• Build consensus and facilitate discussion with related stakeholders, business partners and IT development teams
• Host Scrum ceremonies and serve the team to achieve the sprint goal and continues to improve
• Own, investigate and lead members of the agile team through sprints and resolve issues
• Facilitate, track and monitor project roadmaps and release plan
• Manage cross-squad dependencies and necessary Scrum of Scrums

Requirements and skills

• Strong understanding of Agile values and principles, and relevant frameworks
• 7+ years of hands-on experience in project and Scrum teams
• Strong facilitation skills and experience in facilitating backlog grooming, sprint planning, daily stand up, sprint reviews, retrospectives and Scrum of Scrums (or Nexus)
• Familiar with Agile tools, like Jira, Confluence, X-Ray etc.
• Able to work independently, proactively and possess "Can-do" attitude in a dynamic, fast-paced and unstructured environment
• Strong communicator who can negotiate effectively to balance business direction/requirements with cost of development and risk
• Good communication skill and proficiency in Cantonese and English
• Agile certifications like PSM or CSM preferred (Adv level preferred)

Position Responsibilities

• Organizes and facilitates key Scrum events, including Sprint Planning, Daily Stand-ups, Sprint Review, and Sprint Retrospective.
• Acts as a coach to the Scrum Team and other stakeholders, promoting Agile principles and values.
• Collaborates closely with the Product Owner to ensure a well-maintained Product Backlog and a clear understanding of priorities.
• Ensures that Scrum artifacts, such as burndown charts, are maintained and accessible to the team and stakeholders.
• Facilitates and supports the Scrum Team in continuous improvement efforts, including adjustments to processes and practices.
• Ensures that the Scrum framework, including roles, events, and artifacts, is understood and followed by the Scrum Team.
• Assists the team in understanding and using Agile metrics to track progress and identify areas for improvement.
• Provides training and guidance to the team and stakeholders on Agile principles, Scrum practices, and roles.
• Ensures the Agile team meets its commitments and enables an environment where the team feels safe to push the boundaries of learning and growth.
• Removes impediments blocking the team's progress.
• Coordinate with other teams including other Scrum Leads, Agile Coaches, and Release Train Engineers.

Required Qualifications

• Sufficient technical knowledge to understand the work being done by the development team, not necessarily coding skills
• Experience in corporate, consulting and transformation with financial domain and market knowledge is an advantage
• Understanding of Agile metrics and analytics to track progress, measure team performance, and identify areas for improvement
• Ability to identify and manage risks associated with project delivery and team dynamics
• Effective communication skills to interact with team members, stakeholders, and management, ensuring transparency and understanding
• Trilingual proficiency is referred (i.e. English, Cantonese, Mandarin)
• Provides professional advice – takes a lead role of process or program execution
• Is accountable for own work and contributes to setting standards through expertise in own job discipline that impact others' deliverables
• Work is guided by cascaded policies or business plans
• May lead medium to large size projects or work streams with moderate resource requirements, risk and/or complexity with multiple teams representing different interests
• Agile Methodology
• Scrum Framework
• Change Management
• Monitoring and Performance Management
• SAFe Methodology
• Facilitation

When You Join Our Team

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.

About Manulife And John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Working Arrangement
Hybrid

• Facilitate daily stand-ups, sprint planning, retrospectives, and other Agile ceremonies.
• Support the Product Owner and development team in delivering high-quality solutions.
• Remove impediments and foster a collaborative, transparent team culture.
• Track sprint progress, manage Jira boards, and ensure timely delivery of sprint goals.
• Promote Agile best practices and continuous improvement across the team.

• 4-7 years of experience in Agile/Scrum environments, ideally in financial services or enterprise IT.
• Certified Scrum Master (CSM), Professional Scrum Master I (PSM I) or equivalent certification required.
• Strong communication and stakeholder management skills.
• Familiarity with Agile tools (e.g., Jira, Confluence).
• Cantonese and/or Mandarin is a plus.

• Exposure to enterprise-level Agile delivery in a leading financial institution.
• Mentorship from experienced Scrum Masters and Agile Coaches.
• Opportunity to work on digital transformation initiatives with regional impact.
• Work-from-home hybrid flexibility.

The jobholder will perform:

• Works with product managers and development teams to assure requirements are captured and recorded using the appropriate agile methodology, such as Scrum.
• Works as a Scrum Master within the teams to effectively fulfill project objectives.
• Develops a deep knowledge of all aspects of the project, helps define priorities, and effectively manages the planning, execution, and monitoring of a successful conclusion.
• Facilitates Sprint Planning, Release Planning, Daily Stand-Ups, Product Demos, and Sprint Retrospectives.
• Manage and effectively deliver features committed to the Release Train.
• Supports Product Owner in developing, maintaining and grooming Product Backlog
• Removes impediments/blockers to keep teams productive.
• Identifies and manages dependencies with other internal or external teams
• Provides metrics and status to leadership, program manager and project sponsors
• Support/Collaborate with team members to implement Agile/Scrum best practices, Provides and supports the implementation of business solutions
• Diligently prepare and collate project progress/status, issues & risks
• Development capacity planning and helping in the release schedule
• Initiates build and maintain good relationships with IT and business management to help facilitate effective completion of project work
• Prepares project status reports, burndowns, and keeps management, product owners, and project stakeholders informed of project status and related issues.
• Adept at creating strong relationships that foster the spirit of innovation, improvement, and collaborative solutions and developments.
• Ability to quickly grasp technical concepts and communicate with external teams and stakeholders
• Ability to work under tight deadlines and an iterative design process.
• Experience playing the Scrum Master role for at least two years for a software development team that was diligently applying Scrum principles, practices, and theories.

What Talents we want:

• A minimum of 3 years of Scrum Master experience using Agile methodologies
• Strong professional experiences in Agile development
• Strong technical aptitude and hands-on experiences working with technical teams
• Excellent problem solving and conflict resolution skills
• Excellent leadership and communication skills required
• Experience working in a matrix team consisting of contractors, teammates, and vendors with various skills and disciplines
• Self-starter with high energy to meet the needs of a demanding business and IT environment
• Demonstrated strong business acumen to complement strong tactical execution skills
• Certified Scrum Master
• Strong communication, interpersonal and collaboration skills
• High level of comfort with explicitly taking accountability and holding appropriate parties accountable
• Experience with communication tools such as PowerPoint, Excel, Word, Pages, VersionOne or similar Agile Portfolio Management Solution (Confluence, Jira, Greenhooper)
• Understanding and knowledge of unique factors and challenges of software development

I. Basic Job Information

Job Title: Scrum Master

Department: Busway LEAGUE

Reporting Line: LEAGUE Leader

Work Location: GuangZhou Busway Factory SBG

II. Department Introduction

l  The main responsibilities of the Busway LEAGUE include full lifecycle maintenance of product lines (covering end-to-end process management from product development, improvement to withdrawal from the market) and corresponding business and product support for cross-functional departments.

III. Core Job Responsibilities

l  Be responsible for the overall planning, organization, implementation and control of the project, formulate detailed project plans and ensure their effective implementation.

l  Coordinate internal and external resources (including cross-functional departments, clients, suppliers, etc.) to ensure the smooth progress of the project.

l  Monitor project progress, cost and quality, identify potential risks in a timely manner, and formulate and implement risk response strategies.

l  Organize project meetings, timely communicate project progress, problems and solutions to stakeholders.

l  Manage project team, motivate team members, improve team work efficiency and ensure the completion of project objectives.

l  Be responsible for project acceptance, summary and archives, and sum up project experience to provide reference for future projects.

l  Summary and report the project situation in the Project Steering Committee (PSC) in project stage gates.

Qualifications

IV. Qualification Requirements

(I) Basic Conditions

l  Educational Background: Bachelor's degree or above, major in project management, engineering management, business administration or related fields is preferred.

l  Work Experience: At least 3-5 years of project management experience in manufacturing industry, with successful experience in leading big projects.

l  Proficiency in English (both oral and written) is preferred.

(II) Ability Requirements

l  Professional Skills: Master project management knowledge system (such as PMBOK) and Agile Practice, familiar with project management tools (such as Microsoft Project, Jira, Trello, etc.); hold PMP, PRINCE2 or other relevant project management certificates is preferred.

l  Comprehensive Qualities: Excellent communication, coordination and negotiation skills; strong leadership and team management ability; good logical thinking and problem-solving ability; able to work under pressure and deal with complex situations.

l  Familiar with (industry-related policies, standards or technologies) is preferred.

Schedule: Full-time

Req: 009I1S

Position Overview:

As a Scrum Master, you will play a pivotal role in facilitating agile processes, guiding teams in delivering high-quality digital products, and promoting a culture of continuous improvement. You will work closely with cross-functional teams to ensure the successful implementation of Scrum practices.

Key Responsibilities:

• Facilitate Scrum ceremonies, including daily stand-ups, sprint planning, retrospectives, and reviews.
• Coach and mentor teams on Agile principles and practices, fostering a culture of collaboration and self-organization.
• Remove impediments that hinder team progress and ensure a smooth workflow.
• Collaborate with product owners to define and prioritize the product backlog, ensuring alignment with business goals.
• Monitor team performance and provide insights to improve productivity and quality.
• Advocate for and implement best practices in Agile methodologies across the organization.
• Foster an environment of continuous improvement through feedback and adaptation.

Qualifications:

• Degree or above in computer science, IT, data, EE or other related tech majors.
• 5-7 years of experience as a Scrum Master or in an Agile coaching role.
• Strong understanding of Agile methodologies, particularly Scrum, Kanban, and Lean principles.
• Proven track record of managing and delivering successful projects in a fast-paced environment.
• Exceptional communication, facilitation, and conflict-resolution skills.
• Ability to work collaboratively with diverse teams and stakeholders.
• Relevant Scrum Master certification (e.g., CSM, PSM) is preferred.
• English + Chinese language would be required.

(Senior) Scrum Master

Position Responsibilities:

• Organizes and facilitates key Scrum events, including Sprint Planning, Daily Stand-ups, Sprint Review, and Sprint Retrospective.
• Acts as a coach to the Scrum Team and other stakeholders, promoting Agile principles and values.
• Collaborates closely with the Product Owner to ensure a well-maintained Product Backlog and a clear understanding of priorities.
• Ensures that Scrum artifacts, such as burndown charts, are maintained and accessible to the team and stakeholders.
• Facilitates and supports the Scrum Team in continuous improvement efforts, including adjustments to processes and practices.
• Ensures that the Scrum framework, including roles, events, and artifacts, is understood and followed by the Scrum Team.
• Assists the team in understanding and using Agile metrics to track progress and identify areas for improvement.
• Provides training and guidance to the team and stakeholders on Agile principles, Scrum practices, and roles.
• Ensures the Agile team meets its commitments and enables an environment where the team feels safe to push the boundaries of learning and growth.
• Removes impediments blocking the team's progress.
• Coordinate with other teams including other Scrum Leads, Agile Coaches, and Release Train Engineers.

Required Qualifications:

• Sufficient technical knowledge to understand the work being done by the development team, not necessarily coding skills
• Experience in corporate, consulting and transformation with financial domain and market knowledge is an advantage
• Understanding of Agile metrics and analytics to track progress, measure team performance, and identify areas for improvement
• Ability to identify and manage risks associated with project delivery and team dynamics
• Effective communication skills to interact with team members, stakeholders, and management, ensuring transparency and understanding
• Trilingual proficiency is referred (i.e. English, Cantonese, Mandarin)
• Provides professional advice – takes a lead role of process or program execution
• Is accountable for own work and contributes to setting standards through expertise in own job discipline that impact others' deliverables
• Work is guided by cascaded policies or business plans
• May lead medium to large size projects or work streams with moderate resource requirements, risk and/or complexity with multiple teams representing different interests
• Agile Methodology
• Scrum Framework
• Change Management
• Monitoring and Performance Management
• SAFe Methodology
• Facilitation

When you join our team:

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Working Arrangement

Hybrid

Key Responsibilities

• Assist the Senior Scrum Master in facilitating daily stand-ups, sprint planning, sprint reviews, retrospectives, and other Scrum ceremonies.
• Support the Scrum team in removing impediments, tracking progress, and ensuring adherence to Agile best practices.
• Help maintain project documentation, including backlogs, burndown charts, and velocity reports using tools like Jira, Trello, or Azure DevOps.
• Collaborate with product owners, developers, and stakeholders to refine user stories and prioritize tasks.
• Monitor team performance metrics and contribute to process improvements through retrospectives.
• Participate in Agile training sessions and contribute to fostering a culture of continuous improvement within the team.
• Assist in risk identification and mitigation to ensure projects stay on track.
• Provide administrative support for Scrum artifacts and reporting as needed.

Qualifications and Requirements

• Bachelor's degree in Computer Science, Business Administration, Information Technology, or a related field (or equivalent experience).
• 3-5 years of experience in project management, software development, or a related role; prior exposure to Agile/Scrum is a plus but not required.
• Basic understanding of Agile principles, Scrum framework, and tools like Jira or Confluence (certification such as Certified Scrum Master (CSM) is preferred but not mandatory for junior level).
• Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to facilitate discussions and build team rapport.
• Problem-solving mindset and a proactive approach to identifying and resolving issues.
• Ability to work collaboratively in a team setting and adapt to changing priorities.