268 Seasonal Retail jobs in Hong Kong

Company Description
We are

Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description

• Handle incoming email and phone enquiries
• Deliver customer satisfaction through excellent service quality
• Solve problems and analyze information accurately with appropriate speed
• Make decisions through appropriate actions required to solve queries within guidelines
• Prepare proposal, quotation and agreement for the customer
• Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner
  

• High Diploma or above in any subjects
• 1-4 years’ experience in customer services
• Good command of both written and spoken English and Chinese, including Mandarin
• Good communication skill, outgoing and initiative
  

• 5-day Work Week
• Double Pay and Performance Bonus
• Dental and Medical Benefits
• Accident Insurance and Life Insurance
• Annual Leave
• Birthday Leave
• Paid Maternity Leave, Paternity Leave, and Marriage Leave
• Career Advancement Opportunities
• On-the-Job Training
• Education and Training Subsidies
• Free shuttle service
• Employee Assistance Program (EAP)
• Staff Activities

• Seniority level Executive

• Employment type Full-time

• Job function Business Development
• Industries Retail Office Equipment, Consumer Services, and Oil and Gas

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Kowloon City District, Hong Kong SAR 3 days ago

Sha Tin District, Hong Kong SAR 1 week ago

Sha Tin District, Hong Kong SAR 2 weeks ago

Kwun Tong District, Hong Kong SAR 1 year ago

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3 days ago Be among the first 25 applicants

• Handle Mandatory Provident Fund (MPF) and Occupational Retirement Schemes Ordinance (ORSO) enquiries through hotline, digital channels and in-person service
• Process transactions such as fund transfers, withdrawals, and scheme consolidations
• Explain scheme benefits, investment options and procedural requirements
• Resolve complex cases by liaising with internal teams and provide clients with updates
• Promote digital self-service tools and retirement planning resources to clients
• Support outreach campaigns such as seminars, member briefings and worksite marketing
• Collaborate with compliance or operations teams to address client needs

Requirements:

• Bachelor’s degree holder in business discipline
• Minimum 2 years of relevant experience in banking or financial industries, preferably in call centre or customer service environment
• Pass in MPF Examination is preferred
• Holder of relevant SFC license or pass in the Hong Kong Securities Institute Licensing Examination (HKSI Paper 1, 7, 8 or equivalent)
• Knowledge of MPF and ORSO would be an advantage
• Good command of written and spoken English and Chinese, fluency in Putonghua is preferred
• Candidates with more experience will be considered as Assistant Manager

• Seniority level Entry level

• Employment type Full-time

• Job function Customer Service and Administrative

Referrals increase your chances of interviewing at BCT Group - BCT Financial Ltd & Bank Consortium Trust Co Ltd by 2x

Get notified about new Customer Service Officer jobs in Hong Kong, Hong Kong SAR .

Wan Chai District, Hong Kong SAR 3 days ago

Wan Chai District, Hong Kong SAR 5 months ago

Wan Chai District, Hong Kong SAR 2 days ago

Central, Hong Kong SAR HK$300,000.00-HK$360,000.00 1 week ago

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Join to apply for the Customer Service Representative role at USANA Health Sciences

3 days ago Be among the first 25 applicants

Join to apply for the Customer Service Representative role at USANA Health Sciences

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Who We Are Looking For

We are looking for a skilled Customer Service Representative to join our team, servicing USANA’s Brand Partners and customers in Hong Kong. We need an enthusiastic individual who can listen to customer service issues and provide solutions to their inquiries and needs. A successful candidate for this role will have a strong command of the company's customer service policies and be well-trained in product knowledge, which is critical for offering quick and accurate assistance to customers.

Essential

• Daily administration of customer services function;
• Responsible for services counter to handle customers’ enquiries in providing solutions and advice to customers in person;
• Handles customer complaints in a timely and professional manner;
• Maintains utmost customer services relationship;
• Handles other ad-hoc duties as assigned.
  
  
  

• Daily administration of customer services function;
• Responsible for services counter to handle customers’ enquiries in providing solutions and advice to customers in person;
• Handles customer complaints in a timely and professional manner;
• Maintains utmost customer services relationship;
• Handles other ad-hoc duties as assigned.
  
  
  

• F.5 or above;
• Good PC knowledge;
• Good command of English, Cantonese and Putonghua;
• Able to work under pressure, patient with positive attitude and good communication skills;
• Willingness to work on shifts, Monday to Friday (working hours: 10:45a.m. - 8:15p.m.; or 11:45a.m. - 8:15p.m.) and on alternate Saturday (working hours: 10:45a.m. - 4:15p.m.).
  
  
  

• A minimum 1 year of customer service experience, with hotline experience is an added advantage.
  
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries Wellness and Fitness Services

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Get notified about new Customer Service Representative jobs in Causeway Bay, Hong Kong SAR .

Wan Chai District, Hong Kong SAR 3 days ago

Central, Hong Kong SAR HK$17,000.00-HK$1,000.00 3 weeks ago

Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 3 weeks ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 5 days ago

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Join to apply for the Customer Service Officer role at Jardine Restaurant Group

2 days ago Be among the first 25 applicants

Join to apply for the Customer Service Officer role at Jardine Restaurant Group

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Jardine Restaurant Group (JRG), a member of the Jardine Matheson Group, is one of the leading food and beverage groups in Asia. Headquartered in Hong Kong, JRG employs more than 25,000 people who share the passion for food, bringing simple joys of food with delightful experience to customers. Our passion, agility and innovation have helped us successfully broaden our portfolio and geographical footprint. The Group operates over 1,000 outlets under the KFC, Pizza Hut and PHD brands in Hong Kong, Macao, Myanmar, Taiwan, and Vietnam.

We are guided by our three core values agility, customer-centricity, and empathy (ACE), they are the guiding principles that help us navigate through the rapidly changing and hyper competitive market environment: We cultivate an adaptive and resilient spirit, foster empowerment and innovation that creates growth; We strive to bring the joy of food and beverages for people to love, with the best possible customer experience; We endeavour to be people-centric, respect differences while we collaborate, and aim to bring a positive impact to our world, sustainably.

Responsibilities:

• Respond to customer inquiries, feedback, and complaints across various channels in a timely, professional, and empathetic manner
• Deliver exceptional service by providing consultative solutions and proactively following up on cases to enhance customer satisfaction
• Handle membership-related inquiries, including the reallocation and adjustment of membership points
• Collaborate closely with internal departments to ensure efficient and effective resolution of customer issues
• Conduct thorough investigations and root cause analyses, offering professional and practical solutions
• Analyze customer feedback and inquiries to generate insightful Customer Service Reports for continuous improvement
• Support the Restaurant Excellence Manager in executing projects and ad-hoc assignments as required

Requirement:

• Higher Diploma or above
• Minimum 3 years relevant work experience
• Highly motivated, with a strong sense of responsibility and the ability to work independently
• Collaborative team player with a genuine desire to contribute in a team-oriented environment
• Excellent command of English, Cantonese, and Mandarin
• Proficient in Chinese word processing, Microsoft Excel, and other Microsoft Office applications
• Demonstrates a strong service mindset, is self-driven, detail-oriented, positive, and able to perform under pressure
• Prior experience in the Food & Beverage or Retail industry is preferred
• Immediate available is highly preferred

What we need:

Apply online with your CV and a cover Letter highlighting your experience, skills, and achievements.

Jardine Restaurant Group is responsible for ensuring that all personal information collected from each Candidate presented to Jardine Restaurant Group is used for recruitment purposes only and the data collection process is in accordance with all applicable laws and compliant with the Code of Practice.

To find out more about Our Businesses and Our People, please visit our website rg.com/

• Seniority level Entry level

• Employment type Full-time

• Job function Customer Service
• Industries Food and Beverage Services

Referrals increase your chances of interviewing at Jardine Restaurant Group by 2x

Kwun Tong District, Hong Kong SAR 1 year ago

Kowloon City District, Hong Kong SAR 5 months ago

Kowloon City District, Hong Kong SAR 2 months ago

Kowloon City District, Hong Kong SAR 1 week ago

Kwun Tong District, Hong Kong SAR 3 months ago

Kowloon City District, Hong Kong SAR 6 months ago

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Founded in 1994, API is a global leader and one of the few specialists in quality management solutions for furniture, home appliances, toys, and electronics. We offer tailor-made solutions by partnering with clients to help them succeed in their markets. Supporting the largest mass-market retailers worldwide in their sourcing efforts, API is a rapidly growing organization that adopts an agile and innovative approach to enhance our customers' businesses. Our mission is to provide technologically enriched support to ensure safe and sustainable products that are fit for use and loved by consumers.

Position Overview

As the Customer Service Executive/Senior Executive, you will be responsible for managing customer interactions for Hardline Furniture.

Essential Duties and Responsibilities

• Respond to customer inquiries and service capacity.
• Prepare and send quotations to clients.
• Manage sample registration and the release of test reports.
• Monitor the status of reports and ensure timely follow-up.
• Generate and distribute monthly invoices.

Experience & Competencies Required

• Fresh graduates with relevant internship experience in the laboratory, merchandising, or buyer industry are welcome.
• Experience in hardline technical roles or customer service or merchandising is preferred.
• Strong communication skills in both English and Mandarin.

Education and Qualifications Required

• Higher diploma or above in a related field.

Tools & Skills

• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.

• Seniority level Associate

• Employment type Full-time

• Job function Customer Service, Purchasing, and Manufacturing
• Industries Manufacturing and International Trade and Development

Referrals increase your chances of interviewing at API - Asia Pacific Inspection Limited by 2x

Wan Chai District, Hong Kong SAR 3 weeks ago

Central, Hong Kong SAR HK$17,000.00-HK$1,000.00 2 weeks ago

Central, Hong Kong SAR HK 300,000.00-HK 360,000.00 1 week ago

Central & Western District, Hong Kong SAR 4 days ago

Wan Chai District, Hong Kong SAR 5 days ago

Wan Chai District, Hong Kong SAR 5 months ago

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1 day ago Be among the first 25 applicants

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Direct message the job poster from Avenir Group

• VIP / Institutional account services/ CS preferred , Crypto related exp. is a MUST
• Handle Telegram , back office tickets, and provide 7*24h online enquiries and email/call replies services to customers.
• Handle customer enquiries, advices and suggestions via telegram, email or online tools.
• Support other business units with customer liaison, accurately document customer requests and advices, and provide feedback in the form of documentation.
• Multiple product lines support exp. is preferred, for example futures product, crypto wallet, earn product etc.
• KYC/KYB exp. is preferred
• Handle customer complaints, any special cases or ad hoc tasks.

** Senior team leader will require exp. in leading CS/key account team

Requirements:

• College degree or above.
• Proficient in written and spoken English & Simplified Chinese (Mandarin) . Other languages would be of a great advantage, for efficient collaboration with various stakeholders in the company
• Minimum 3 year experience in customer service or key account management, preferably in finance or crypto industry. Outstanding recent graduates are also welcome to apply.
• High level of honesty and integrity. Proactive and meticulous. A sense of responsibility and team work spirit.
• Detail-minded and able to take ownership to resolve client issues.
• Ability to work under pressure, strong communication skills and exceed beyond expectation.
• Passionate for customer service industry and can accept to work under different work shifts, including night shift, overnight shift.
• Positive about the crypto industry.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Customer Service

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Join to apply for the Customer Service Officer role at PPG

1 week ago Be among the first 25 applicants

Join to apply for the Customer Service Officer role at PPG

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• Handle daily logistics operations including order processing and delivery coordination
• Ensure smooth operation in supporting product delivery to customer and store replenishment activities
• Coordinate with sales, operations, and other departments for supply chain efficiency
• Assist in ad hoc tasks assigned
  
  

• Handle daily logistics operations including order processing and delivery coordination
• Ensure smooth operation in supporting product delivery to customer and store replenishment activities
• Coordinate with sales, operations, and other departments for supply chain efficiency
• Assist in ad hoc tasks assigned
  
  

• Higher diploma or above with at least 5 years working experience
• Strong coordination and communication skills
• Detail-oriented, organized and proactive
• Ability to handle multiple priorities
  
  

• Seniority level Mid-Senior level

• Employment type Part-time

• Job function Other
• Industries Paint, Coating, and Adhesive Manufacturing

Referrals increase your chances of interviewing at PPG by 2x

Get notified about new Customer Service Officer jobs in Hong Kong SAR .

Wan Chai District, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 1 week ago

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Join to apply for the Customer Service Executive role at Brink’s Inc

5 days ago Be among the first 25 applicants

Join to apply for the Customer Service Executive role at Brink’s Inc

• Oversee transportation operations for accounts, including inbound and reverse logistics across different countries
• Manage customer inquiries and service requests via phone calls and email conversations
• Plan and schedule shipments, taking into account customer requirements, service availability, and transportation capacity
• Maintain close communication with both internal and external parties to ensure the smooth execution of the logistics plan
• Prepare import and export documents and handling customs declarations
• Fulfill any additional tasks assigned by the team head or manager
  
  

• Oversee transportation operations for accounts, including inbound and reverse logistics across different countries
• Manage customer inquiries and service requests via phone calls and email conversations
• Plan and schedule shipments, taking into account customer requirements, service availability, and transportation capacity
• Maintain close communication with both internal and external parties to ensure the smooth execution of the logistics plan
• Prepare import and export documents and handling customs declarations
• Fulfill any additional tasks assigned by the team head or manager
  
  

• Degree holder in Supply Chain Management or related fields is an advantage, Fresh graduates are welcome
• Working experience in freight forwarder/customer service experiences especially in Logistics would be an advantage but not a must
• Fluent in written and spoken English & Chinese (Cantonese & Mandarin)
• Proficient in using Microsoft Word, Excel and Outlook

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries Truck Transportation

Referrals increase your chances of interviewing at Brink’s Inc by 2x

Get notified about new Customer Service Executive jobs in Hung Hom, Hong Kong SAR .

Kowloon City District, Hong Kong SAR 6 days ago

Wan Chai District, Hong Kong SAR 2 weeks ago

Tsuen Wan District, Hong Kong SAR 2 weeks ago

Hong Kong, Hong Kong SAR HK$17,000.00-HK$1,000.00 1 week ago

Central, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago

Sha Tin District, Hong Kong SAR 3 weeks ago

Kowloon City District, Hong Kong SAR 4 days ago

Kwun Tong District, Hong Kong SAR 1 year ago

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Join to apply for the Customer Service Representative role at Manulife

1 week ago Be among the first 25 applicants

Join to apply for the Customer Service Representative role at Manulife

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Customer Service Representative with the resources to solve critical problems for the future of our business, which is why we need you.

Position Responsibilities

• Deliver administrative and customer service to Group Life & Medical clients and various distribution channels for meeting company objectives.
• Complete record updating in line with qualified standard within service time frames
• Provide support to agents, brokers and peers to resolve problems.
• Provide professional advice to help clients to resolve the administrative or operation issue.
• Liaise, coordinate and manage clients’ special request with various departments.
• Maintain good customer relationship and provide tailor made service to VIP clients.
• Support the handling of customer complaints
• Support to deliver customer service program or special project.
  
  

• Degree/diploma holder
• Around 3-5 years' relevant work experience, preferably in Group Life/Medical operations and services in Group Life/Medical Insurance Industry
• Responsible and attentive to details
• Good customer focus and follow-up skills
• Mature, independent, outgoing and able to work under pressure
• Excellent communication and presentation skills
• Strong PC and word processing skills (both English and Chinese)
• Excellent command of spoken and written English and Chinese, Putonghua is preferable
  
  

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries Insurance

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Get notified about new Customer Service Representative jobs in Hong Kong, Hong Kong SAR .

Kowloon City District, Hong Kong SAR 6 days ago

Wan Chai District, Hong Kong SAR 2 weeks ago

Central, Hong Kong SAR HK$17,000.00-HK$1,000.00 1 week ago

Tsuen Wan District, Hong Kong SAR 2 weeks ago

Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago

Sha Tin District, Hong Kong SAR 3 weeks ago

Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago

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