7 Senior Adjuster jobs in Hong Kong

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here. Join us and contribute to Sedgwick being a great place to work.
Great Place to Work®
Top 100 Most Loved Workplace®
Forbes Best-in-State Employer
Loss Adjuster
This is a great time to join Sedgwick!
As we continue to grow, and invest in our people's learning & development, we are driving our hiring in Hong Kong.
We are looking for people with drive and ambition to become our next generation Loss Adjusters or to build on their career as a Loss Adjuster / Claims Handler.
Here at Sedgwick, we have market leading programmes and market expertise to help individuals become the best in their chosen field, who are looking to take their career to the next level in a truly global organisation.
We are looking to build and develop our expertise across all disciplines including Property, Casualty, Construction & Engineering, Power and Energy, Forensic Accounting, Marine and Information Technology/Data Science.
Depending on your interests and knowledge gained so far, we are also open to additional lines of business in helping you grow your career.
We will invest, mentor, train and support you **to fulfil your goals.** We therefore want to create a sustainable long-term business by hiring in great talent, promoting, and developing our colleagues and growing the next generation of loss adjusters.
**Ideally, we will be looking for:**
· Individuals with 2 years of experience in adjusting or significant industry experience in disciplines mentioned above
· Desire to learn and/or develop their career for the future - be inspired!
· Customer focuses with strong customer relationship skills.
· To collaborate and build internal stakeholder relationships.
· Knowledge share and support one and other.
· Open to change, be inquisitive and help drive positive impact across our businesses.
**Working at Sedgwick**
Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients' needs, support the communities in which we operate, and perform at our best.
We're passionate and understanding about our colleagues - so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we're supportive of that. As a flexible employer, we're happy to discuss options that take into consideration your personal needs for this position during your interview.
Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**

Join to apply for the Loss Adjuster role at Sedgwick .

Take the next step in your career with Sedgwick, a global organization committed to caring for its colleagues and clients.

About Sedgwick: We foster a culture of diversity, inclusion, and growth, offering flexibility to support your personal and professional development. Recognized as a Great Place to Work, Top 100 Most Loved Workplace, and Forbes Best-in-State Employer, we are expanding our team in Hong Kong.

Role Overview: We are seeking motivated individuals with at least 2 years of experience in adjusting or related industries to join our team as Loss Adjusters or Claims Handlers. We provide comprehensive training and market-leading programs to help you excel and advance in your career.

Key Disciplines Include: Property, Casualty, Construction & Engineering, Power and Energy, Forensic Accounting, Marine, and Information Technology/Data Science. We are also open to candidates interested in other areas.

Ideal Candidate Profile:

• 2+ years of relevant experience or significant industry expertise
• Strong customer relationship skills and a customer-focused mindset
• Ability to collaborate and build internal relationships
• Willingness to learn, adapt, and positively impact our business

Working Environment: We support flexible working arrangements, including remote work, flexible hours, and work-life balance considerations.

Equal Opportunity: Sedgwick is committed to diversity and inclusion and is an Equal Opportunity Employer.

Additional Information: This is a full-time, entry-level position within the Finance and Sales function in the Insurance industry.

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By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Trainee Average Adjuster
**Job Location:** **Hong Kong - Flexible working arrangements available**
**Job Type:** **Permanent**
**Remuneration:** **Competitive salary based on skills, experience, and qualifications**
**Ready to launch your career in marine claims?**
This is an exciting opportunity for an ambitious individual to begin their career in marine and transportation claims adjusting. As a **Trainee Average Adjuster** , you will be supported by experienced professionals as you develop the technical knowledge and practical skills required to progress toward professional qualification and a long-term career in the industry.
You'll be part of a collaborative and expert team, working on a variety of marine claims while learning how to interpret policies, assess liability, and deliver outstanding service to clients across the Asia-Pacific region.
**Key Duties:**
+ Assist in the investigation and handling of marine and transportation claims
+ Support the preparation of average adjustment reports and documentation
+ Liaise with clients, insurers, brokers, and surveyors under supervision
+ Maintain accurate records and case files in line with regulatory standards
+ Participate in training and development activities to build technical expertise
**The Skills You Will Have When You Apply:**
+ A degree or equivalent qualification (law/maritime laws, maritime studies, or related fields preferred)
+ A proactive and curious mindset, with a willingness to learn
+ Strong analytical and problem-solving skills
+ Excellent written and verbal communication
+ High attention to detail and accuracy
+ IT literate, with working knowledge of Microsoft Office
+ Fluency in English & Chinese is essential; Mandarin is an advantage
**What We Offer:**
+ Full training and support (including study leaves and bounty) toward professional qualifications (e.g., Association of Average Adjusters, Chartered Insurance Institute)
+ A flexible and inclusive working environment
+ Opportunities for long-term career progression within a global business
**Remuneration & more**
+ Competitive salary taking into account skills, experience and qualifications
+ MPF scheme
+ You will join an appropriate incentive (bonus) scheme
+ Holiday allowance of 15 days (pro rata) plus bank holidays
+ Flexible working from our office or your home
**Health & support**
+ Comprehensive healthcare plan (including pre-existing conditions) including dental
+ Life assurance
+ Employee assistance programme for employee wellbeing
**This isn't just a position, it's a pivotal role in shaping our industry**
At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education - all available to you starting from your very first day.
You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.
**Next steps for you:**
**Think we'd be a great match? Apply now -** ** we want to hear from you.**
If you're unsure whether you have all the skills needed then do apply - we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.
Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).
Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**

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Are you a loss adjuster looking for an opportunity in a global company with footprints across Asia? Do you want to be a part of a collaborative and creative team? Interested in taking your career to the next level?

Crawford & Company is seeking a Senior Loss Adjuster (Construction) to be based in Hong Kong.

What to look forward to?

As a Senior Loss Adjuster, you will manage the end-to-end processing of claims - from investigation to settlement - ensuring accurate recording, reporting, and presentation of files. This role involves close collaboration with stakeholders, compliance with service level agreements (SLAs), and achievement of key performance indicators (KPIs).

This role will report to our team in Hong Kong and may involve additional duties as business needs arise.

Your Responsibilities

• Investigate loss events promptly, establish facts, evaluate causation and damage (including reinstatement/rehabilitation where applicable), and advise on policy coverage issues.
• Prepare detailed client reports and settlement recommendations by gathering and summarizing information accurately and on time, in line with SLAs.
• Update the claims management system as required.
• Respond promptly and professionally to queries from insurer clients, intermediaries, insured policyholders, and third parties.
• Manage external experts, outsourced service providers, and contractors effectively.
• Build and maintain a network of influential stakeholders locally and internationally, actively identifying new business opportunities.
• Represent Crawford at seminars and industry events to engage with local experts and explore emerging markets.
• Provide specialist technical support and guidance to ensure high-quality service delivery.
• Identify opportunities for continuous improvement and help develop innovative solutions to enhance business practices and efficiency.
• Uphold Crawford’s reputation by complying with regulations, service standards, and ethical practices.
• Promote our company’s values and ethics in all interactions.

What are we looking for?

• A bachelor’s degree in building engineering, Construction or related discipline
• At least 3 years of relevant loss adjusting experience and/or construction field experience
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage a varied workload and competing priorities.
• Commercial acumen and credibility to build trust in the market and manage operations effectively.
• Strong analytical and decision-making skills to evaluate information and make sound, timely judgments.
• Proven business development and relationship management skills to maintain and grow client accounts.
• High attention to detail with a commitment to maintaining accurate records.
• Passion for continuous learning and professional development.

Why Crawford?

We are people taking care of people. It’s that simple. At Crawford, we treat our clients’ policyholders like our own, helping to restore lives, businesses, and communities at all points of the claims management process. Combining a legacy of over 80 years of unmatched experience with global capabilities and industry-leading technology, Crawford is at the forefront of change, while also staying firmly rooted in our commitment to putting people first.

We are guided by our collective values system: to RESTORE is part of everything we do.

• R espect our culture of integrity and ethical behaviour, while embracing the unique talents of the individual and encouraging an ownership mentality among everyone.
• Are E mpowered to advance the company mission and take ownership of our individual career progression.
• Promote S ustainability through a corporate culture in which employees are good stewards of their communities.
• Emphasize T raining and an environment where employees continually seek and share knowledge and are engaged and satisfied with their work.
• Are O ne Crawford , embracing a global mindset that’s inclusive, agile, mission-focused, and customer-focused.
• Give R ecognition , participating in an environment where people are rewarded for jobs well done.
• Embody an E ntrepreneurial Spirit , sharing a passion to succeed, innovate, and outpace our competitors.

We believe in leading by example – at work and in our communities. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in mission, vision, and values. Learn more at

In addition to a competitive salary, Crawford offers you:

• Career advancement potential locally, regionally, and internationally in more than 700 locations in 70 countries
• On-going training opportunities through every stage of your career

Crawford & Company is an Equal Opportunity Employer and embraces Diversity and Inclusion.

Apply today! We’re looking forward to your application.

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Job function Administrative
• Industries Claims Adjusting, Actuarial Services

Referrals increase your chances of interviewing at Crawford & Company - Asia by 2x

Get notified about new Loss Adjuster jobs in Hong Kong, Hong Kong SAR .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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1 day ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Are you a loss adjuster looking for an opportunity in a global company with footprints across Asia? Do you want to be a part of a collaborative and creative team? Interested in taking your career to the next level?

Crawford & Company is seeking a Senior Loss Adjuster (Construction) to be based in Hong Kong.

What to look forward to?

As a Senior Loss Adjuster, you will manage the end-to-end processing of claims - from investigation to settlement - ensuring accurate recording, reporting, and presentation of files. This role involves close collaboration with stakeholders, compliance with service level agreements (SLAs), and achievement of key performance indicators (KPIs).

This role will report to our team in Hong Kong and may involve additional duties as business needs arise.

Your Responsibilities

• Investigate loss events promptly, establish facts, evaluate causation and damage (including reinstatement/rehabilitation where applicable), and advise on policy coverage issues.
• Prepare detailed client reports and settlement recommendations by gathering and summarizing information accurately and on time, in line with SLAs.
• Update the claims management system as required.
• Respond promptly and professionally to queries from insurer clients, intermediaries, insured policyholders, and third parties.
• Manage external experts, outsourced service providers, and contractors effectively.
• Build and maintain a network of influential stakeholders locally and internationally, actively identifying new business opportunities.
• Represent Crawford at seminars and industry events to engage with local experts and explore emerging markets.
• Provide specialist technical support and guidance to ensure high-quality service delivery.
• Identify opportunities for continuous improvement and help develop innovative solutions to enhance business practices and efficiency.
• Uphold Crawford’s reputation by complying with regulations, service standards, and ethical practices.
• Promote our company’s values and ethics in all interactions.

What are we looking for?

• A bachelor’s degree in building engineering, Construction or related discipline
• At least 3 years of relevant loss adjusting experience and/or construction field experience
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage a varied workload and competing priorities.
• Commercial acumen and credibility to build trust in the market and manage operations effectively.
• Strong analytical and decision-making skills to evaluate information and make sound, timely judgments.
• Proven business development and relationship management skills to maintain and grow client accounts.
• High attention to detail with a commitment to maintaining accurate records.
• Passion for continuous learning and professional development.

Why Crawford?

We are people taking care of people. It’s that simple. At Crawford, we treat our clients’ policyholders like our own, helping to restore lives, businesses, and communities at all points of the claims management process. Combining a legacy of over 80 years of unmatched experience with global capabilities and industry-leading technology, Crawford is at the forefront of change, while also staying firmly rooted in our commitment to putting people first.

We are guided by our collective values system: to RESTORE is part of everything we do.

• Respect our culture of integrity and ethical behaviour, while embracing the unique talents of the individual and encouraging an ownership mentality among everyone.
• Are Empowered to advance the company mission and take ownership of our individual career progression.
• Promote Sustainability through a corporate culture in which employees are good stewards of their communities.
• Emphasize Training and an environment where employees continually seek and share knowledge and are engaged and satisfied with their work.
• Are One Crawford , embracing a global mindset that’s inclusive, agile, mission-focused, and customer-focused.
• Give Recognition , participating in an environment where people are rewarded for jobs well done.
• Embody an Entrepreneurial Spirit , sharing a passion to succeed, innovate, and outpace our competitors.

We believe in leading by example – at work and in our communities. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in mission, vision, and values. Learn more at

In addition to a competitive salary, Crawford offers you:

• Career advancement potential locally, regionally, and internationally in more than 700 locations in 70 countries
• On-going training opportunities through every stage of your career

Crawford & Company is an Equal Opportunity Employer and embraces Diversity and Inclusion.

Apply today! We’re looking forward to your application.

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Job function Administrative
• Industries Claims Adjusting, Actuarial Services

Referrals increase your chances of interviewing at Crawford & Company - Asia by 2x

Get notified about new Loss Adjuster jobs in Hong Kong, Hong Kong SAR .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here. Join us and contribute to Sedgwick being a great place to work.
Great Place to Work®
Top 100 Most Loved Workplace®
Forbes Best-in-State Employer
Aviation Surveyor and Loss Adjuster
Embark on an Exciting Career Journey with Sedgwick Aviation
**Job Location** **: United Kingdom or International offices**
**Job Type:** **Permanent**
**Remuneration** **: Competitive salary taking into account skills, experience and qualifications**
**We have a number of fantastic opportunities for Aviation Surveyors and Loss Adjusters across the UK and International offices**
The role would suit experienced Aircraft Engineers or established Surveyors working within the Aviation insurance industry.
The role will involve handling Hull insurance claims, conducting surveys and meetings internationally, working closely with policy holders, insurers, brokers, and service providers to investigate and report on claims, whilst building and maintaining client relationships.
As a member of the Sedgwick Aviation team, you will have the opportunity to:
+ Work with a diverse range of clients internationally, handling complex cases and claims
+ Collaborate with a talented and supportive team of professionals who are dedicated to delivering exceptional results
+ Utilise state-of-the-art technology and resources to streamline processes and enhance efficiency
+ Receive ongoing training and development opportunities to further enhance your skills and knowledge in the aviation industry
+ Opportunity to travel or work internationally
+ Enjoy a flexible work arrangement that allows you to maintain a healthy work-life balance while contributing to our global success
**You will have/will be:**
+ **Qualified** : Significant Aviation Engineering experience
+ Aviation insurance claims experience is desirable but not essential as training will be provided
+ **Great communicator:** you will be constantly working with clients and other parties, so ability to communicate accurately both verbally and in writing is important
+ **Commercially minded:**
+ Aviation engineering management experience would be an advantage, but not essential.
+ Develop a deep understanding of how aviation claims are managed and delivered
+ Being able to negotiate complex repair contracts and requirements
**What we'll give you for this role:**
**Remuneration & more**
+ Competitive salary taking into account skills, experience and qualifications
+ A Self Invested Personal Pension Scheme (SIPP)
+ You will join an appropriate incentive (bonus) scheme
+ Holiday allowance of 25 days plus bank holidays
+ Flexible working from our office and your home
**Health & support**
+ Private healthcare plan (including pre-existing conditions)
+ Life assurance
+ Employee assistance programme for employee wellbeing
+ Group Income Protection
**Other benefits**
+ Voluntary benefits - dental cover, cycle to work scheme, wellbeing and digital GP applications
+ Discounts on various products and services
**This isn't just a position, it's a pivotal role in shaping our industry**
At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.
Together, we're not only reshaping the insurance landscape, we're building a legacy of talent. Come and be a catalyst for change within our industry.
**Next steps for you:**
**Think we'd be a great match? Apply now - we want to hear from you.**
If you're unsure whether you have all the skills needed then do apply - we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.
Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).
Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**