426 Senior Agent jobs in Hong Kong

Join to apply for the Reservations Agent / Senior Reservations Agent role at Dorsett Kai Tak Hong Kong

3 days ago Be among the first 25 applicants

Join to apply for the Reservations Agent / Senior Reservations Agent role at Dorsett Kai Tak Hong Kong

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The new 373-room Dorsett Hotel flagship is inspired by the location’s dreamy Marina lifestyle and the ocean. Catering to both leisure and longer-staying business travellers alike, our suites offer pantry and light cooking facilities, and interconnecting options. Dorsett Kai Tak features two Presidential Suites, each with its own private terrace and the Presidential Harbour View Pool Suite housing its own 10m lap pool. Other hotel facilities include an outdoor rooftop bar and pool, 100 square metre fitness centre, and double-height ceiling grand ballroom.
For the guest arriving from the cruise terminal, the Hotel will offer a smooth transition to an atmosphere that echoes the magical time at sea; for the staycation patron, the Hotel will give the opportunity to dream of a Marina lifestyle without leaving Hong Kong
Responsibilities

• Ensure all reservation enquires are followed throughtoutly
• Maintain reservation records and guest database
• Handle incoming calls promptly and in professional manner
  

• Diploma or above in Hospitality Management or related disciplines
• Courteous and service oriented
• Excellent interpersonal and communications skills
• Conversant in both oral and written English and Chinese (including Cantonese and Putonghua)
• Fresh university graduates are welcome
• Candidate with more experience can apply for Senior Reservations Agent
  

• Seniority level Entry level

• Employment type Other

• Job function General Business
• Industries Hospitality

Referrals increase your chances of interviewing at Dorsett Kai Tak Hong Kong by 2x

Get notified about new Reservations Agent jobs in Hong Kong SAR .

Hong Kong, Hong Kong SAR HK$25,000.00-HK$28,000.00 5 days ago

Wan Chai District, Hong Kong SAR 3 weeks ago

Central & Western District, Hong Kong SAR 8 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Reservations Agent role at Mondrian Hong Kong

2 weeks ago Be among the first 25 applicants

Join to apply for the Reservations Agent role at Mondrian Hong Kong

Mondrian is a way of travel.

With its groundbreaking design and progressive programming, it is a “must-visit” destination for locals and travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world, known for innovation and creativity. Mondrian provides a playful framework so that guests and locals alike can immerse themselves in the culture of each city it inhabits. At Mondrian, anything you want is yours—and we do it with an international level of service, everywhere.

Award winning Mondrian Hong Kong is the companies first opening in Greater China featuring 324 guest rooms and suites, two unique F&B outlets, In Room Dining, Art Space and RoofGarden.

Part of Ennismore, a joint venture with Accor, and the world’s fastest-growing lifestyle hospitality company, comprising 17 brands and 2 independent F&B groups. 160+ open hotels with 100+ in the pipeline, and 500+ restaurants and bars with 400+ in the pipeline.

We offer

• Superior remuneration and benefits
• Medical benefits
• Annual bonus
• Travel benefits
• F&B discounts
• Inclusive workspace
• Flexibility at the workplace
• Fast growth opportunities
  
  

• To handle all guest inquiries and deliver up-to-standard service
• To perform and respond for accurately processing reservations with details, checking availability, and confirming the booking in the reservations system
• To provide excellent customer service following the Hotel’s standards in all emails and phone calls
• To raise and communicate with the team and other departments for any special guest arrangement and request
• To familiarize the information on the Hotel’s facilities, amenities, service, and standard
• To follow and implement the hotel’s strategies
• To perform any other ad hoc tasks, reports, and duties assigned by the supervisor
• To work on shift and be flexible about working on weekends or public holidays
  
  

• Certificate / Diploma or above education qualification in Hotel Management, Business Administration, or related field
• Fresh graduates with passion are also welcome
• Relevant experience in the reservations / front office is preferable
• Fluent in English and Mandarin
• Proficiency in Microsoft Office software: Word, Excel and PowerPoint. Knowledge of Opera Cloud is an advantage

• Seniority level Entry level

• Employment type Full-time

• Job function Public Relations, Sales, and General Business
• Industries Hospitality

Referrals increase your chances of interviewing at Mondrian Hong Kong by 2x

Central & Western District, Hong Kong SAR 4 weeks ago

Central & Western District, Hong Kong SAR 4 weeks ago

Central & Western District, Hong Kong SAR 1 day ago

Central & Western District, Hong Kong SAR HK$28,000.00-HK$2,000.00 2 weeks ago

Quarry Bay, Hong Kong SAR HK$2 ,000.00-HK 25,000.00 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Reservations Agent role at Shangri-La Group .

We are looking for a Reservations Agent based at Kowloon Shangri-La, Hong Kong.

Responsibilities include:

• Providing efficient and courteous hotel reservation services
• Attending to telephone inquiries and guest requests
• Promoting room bookings to guests
• Performing other duties as assigned by supervisors

Qualifications:

• Relevant experience in hotel, customer service, or sales industry
• Experience with Opera PMS is an advantage
• Excellent telephone etiquette
• Customer-oriented with good communication and multitasking skills
• Ability to work in a fast-paced environment
• Fluent in English, Cantonese, and Putonghua

This is an entry-level, full-time position in sales, management, and customer service within the hospitality industry.

Note: All applicant information will be kept confidential and used solely for recruitment purposes.

Join to apply for the Reservations Agent role at Hyde Johannesburg Rosebank .

This is a full-time, entry-level position in the hospitality industry, requiring 2-3 years of experience and fluency in English and Mandarin. The role involves handling guest inquiries, processing reservations, providing excellent customer service, and working flexible shifts including weekends and public holidays. Candidates should have a degree in Hotel Management, Business Administration, or related fields, and proficiency in Microsoft Office. Knowledge of Opera Cloud is an advantage.

We offer competitive remuneration, benefits, travel perks, F&B discounts, and opportunities for fast career growth. Interested applicants must submit their resume in PDF, DOC, or DOCX format, not exceeding 2MB, along with their personal details and responses to application questions.

Join us and be part of a vibrant team at Mondrian, a brand known for innovation, creativity, and cultural immersion in the hospitality scene.

1 day ago Be among the first 25 applicants

Direct message the job poster from Shangri-La Group

We are looking for a Reservations Agent based at Kowloon Shangri-La, Hong Kong!

As a Reservations Agent, we rely on you to:

• Be responsible for providing the most efficient and courteous Hotel reservations service
• Attend to telephone inquiries and follow up on guests' requests
• Promote Rooms to guests
• Perform any other duties as assigned by the Supervisors

We are looking for someone who has:

• Relevant working experience in the Hotel, Customer Service or Sales Industry
• Experience with Opera PMS would be an advantage
• Customer-oriented with good communications and multi-tasking skills
• Ability to adapt a fast-paced working environment
• Excellent command of English, Cantonese and Putonghua

For other vacancies, you may visit the career section of our website.

Please apply in writing enclosing CV and quoting the reference to:

Director, Talent Management & Acquisition (Hong Kong)

Kowloon Shangri-La, Hong Kong

64 Mody Road, Kowloon, Hong Kong

Tel: (852) 2733 8920 / 2733 8780

WhatsApp: (852) 5582 8849

Website:

If the applicant does not receive a response within 4 weeks, the application will be considered unsuccessful.

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.

• Seniority level Entry level

• Employment type Full-time

• Job function Customer Service
• Industries Hospitality

Referrals increase your chances of interviewing at Shangri-La Group by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

1 week ago Be among the first 25 applicants

Direct message the job poster from Shangri-La Group

We are looking for a Reservations Agent based at Kowloon Shangri-La, Hong Kong!

As a Reservations Agent, we rely on you to:

• Be responsible for providing the most efficient and courteous Hotel reservations service
• Attend to telephone inquiries and follow up on guests' requests
• Promote Rooms to guests
• Perform any other duties as assigned by the Supervisors

We are looking for someone who has:

• Relevant working experience in the Hotel, Customer Service or Sales Industry
• Experience with Opera PMS would be an advantage
• Customer-oriented with good communications and multi-tasking skills
• Ability to adapt a fast-paced working environment
• Excellent command of English, Cantonese and Putonghua

For other vacancies, you may visit the career section of our website.

Please apply in writing enclosing CV and quoting the reference to:

Director, Talent Management & Acquisition (Hong Kong)

Kowloon Shangri-La, Hong Kong

64 Mody Road, Kowloon, Hong Kong

Tel: (852) 2733 8920 / 2733 8780

WhatsApp: (852) 5582 8849

Website:

If the applicant does not receive a response within 4 weeks, the application will be considered unsuccessful.

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.

• Seniority level Not Applicable

• Employment type Full-time

• Job function Customer Service
• Industries Hospitality

Referrals increase your chances of interviewing at Shangri-La Group by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Reservations Agent role at Shangri-La Group .

We are looking for a Reservations Agent based at Kowloon Shangri-La, Hong Kong.

Responsibilities include:

• Providing efficient and courteous hotel reservation services
• Attending to telephone inquiries and guest requests
• Promoting room bookings to guests
• Performing other duties as assigned by supervisors

Qualifications:

• Relevant experience in hotel, customer service, or sales industry
• Experience with Opera PMS is an advantage
• Excellent telephone etiquette
• Customer-oriented with good communication and multitasking skills
• Ability to work in a fast-paced environment
• Fluent in English, Cantonese, and Putonghua

This is an entry-level, full-time position in sales, management, and customer service within the hospitality industry.

Note: All applicant information will be kept confidential and used solely for recruitment purposes.

Join to apply for the Reservations Agent role at Mondrian Hong Kong

2 weeks ago Be among the first 25 applicants

Join to apply for the Reservations Agent role at Mondrian Hong Kong

Mondrian is a way of travel.
With its groundbreaking design and progressive programming, it is a “must-visit” destination for locals and travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world, known for innovation and creativity. Mondrian provides a playful framework so that guests and locals alike can immerse themselves in the culture of each city it inhabits. At Mondrian, anything you want is yours—and we do it with an international level of service, everywhere.
Award winning Mondrian Hong Kong is the companies first opening in Greater China featuring 324 guest rooms and suites, two unique F&B outlets, In Room Dining, Art Space and RoofGarden.
Part of Ennismore, a joint venture with Accor, and the world’s fastest-growing lifestyle hospitality company, comprising 17 brands and 2 independent F&B groups. 160+ open hotels with 100+ in the pipeline, and 500+ restaurants and bars with 400+ in the pipeline.
We offer

• Superior remuneration and benefits
• Medical benefits
• Annual bonus
• Travel benefits
• F&B discounts
• Inclusive workspace
• Flexibility at the workplace
• Fast growth opportunities
  

• To handle all guest inquiries and deliver up-to-standard service
• To perform and respond for accurately processing reservations with details, checking availability, and confirming the booking in the reservations system
• To provide excellent customer service following the Hotel’s standards in all emails and phone calls
• To raise and communicate with the team and other departments for any special guest arrangement and request
• To familiarize the information on the Hotel’s facilities, amenities, service, and standard
• To follow and implement the hotel’s strategies
• To perform any other ad hoc tasks, reports, and duties assigned by the supervisor
• To work on shift and be flexible about working on weekends or public holidays
  

• Certificate / Diploma or above education qualification in Hotel Management, Business Administration, or related field
• Fresh graduates with passion are also welcome
• Relevant experience in the reservations / front office is preferable
• Fluent in English and Mandarin
• Proficiency in Microsoft Office software: Word, Excel and PowerPoint. Knowledge of Opera Cloud is an advantage

• Seniority level Entry level

• Employment type Full-time

• Job function Public Relations, Sales, and General Business
• Industries Hospitality

Referrals increase your chances of interviewing at Mondrian Hong Kong by 2x

Central & Western District, Hong Kong SAR 4 weeks ago

Central & Western District, Hong Kong SAR 4 weeks ago

Central & Western District, Hong Kong SAR 1 day ago

Central & Western District, Hong Kong SAR HK$28,000.00-HK$2,000.00 2 weeks ago

Quarry Bay, Hong Kong SAR HK$2 ,000.00-HK 25,000.00 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

1 day ago Be among the first 25 applicants

Direct message the job poster from Shangri-La Group

We are looking for a Reservations Agent based at Kowloon Shangri-La, Hong Kong!

As a Reservations Agent, we rely on you to:

• Be responsible for providing the most efficient and courteous Hotel reservations service
• Attend to telephone inquiries and follow up on guests' requests
• Promote Rooms to guests
• Perform any other duties as assigned by the Supervisors

We are looking for someone who has:

• Relevant working experience in the Hotel, Customer Service or Sales Industry
• Experience with Opera PMS would be an advantage
• Customer-oriented with good communications and multi-tasking skills
• Ability to adapt a fast-paced working environment
• Excellent command of English, Cantonese and Putonghua

For other vacancies, you may visit the career section of our website.

Please apply in writing enclosing CV and quoting the reference to:

Director, Talent Management & Acquisition (Hong Kong)

Kowloon Shangri-La, Hong Kong

64 Mody Road, Kowloon, Hong Kong

Tel: (852) 2733 8920 / 2733 8780

WhatsApp: (852) 5582 8849

Website:

If the applicant does not receive a response within 4 weeks, the application will be considered unsuccessful.

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.

• Seniority level Entry level

• Employment type Full-time

• Job function Customer Service
• Industries Hospitality

Referrals increase your chances of interviewing at Shangri-La Group by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.